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DCR Csus UEI Deliverable 3 2 TrainingPptForUsers

Behavioral Health Services Oversight & Accountability Commission · eval-dcr_csus-uei_deliverable_3-2_trainingpptforusers · Evaluation

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This training was funded by the MHSOAC. 1. FSP Assessment Forms 2. FSP DCR Data Dictionary 3. FSP DCR User Manual for Users — FSP DCR Data Dictionary (9/15/2011) — FSP DCR User Manual (1/17/2012) — FSP Data Collection Forms — FSP Age Groups — FSP Outcome Domains — FSP DCR Data Hierarchy — Data Collection Example — FSP data collected on assessment forms: — Partnership Assessment Form (PAF) Ø A history of the partner Ø Current status of the partner — Quarterly Assessment Form (3M) Ø Collection of current partner status every 3 months — Key Event Tracking Form (KET) Ø Tracks the dates of major events (e.g., arrests, graduation, etc.) — Separate forms exist for each age group: o Child / Youth (Ages 0-15) o Transition Age Youth (Ages 16-25) o Adults (Ages 26-59) o Older Adults (60+) — Type A – Collected on PAF & KET — Type B – Collected on PAF and 3M — Data Dictionary Overview — Complete Variable Index — Assessment Form Crosswalks — Data Field Definitions — Three main elements: 1. Complete Variable Index (CVI) Ø Table of all fields, organized by domain 2. Crosswalk between form fields and variable names Ø Annotated forms with data variable numbers 3. Variable definitions Ø Field types, sizes and permissible values — Provides definition of variable name, form question, and permissible values — Example: o Introduction to the FSP DCR o Online System Interface o Establishing Partners o Working with KETs o Working with 3Ms o Managing Partners o Data Correction — Tracks Partnership Outcomes — Partners associated with one: o Program o Partnership Service Coordinator (PSC) o Provider (optional) — Partner Demographics: o Name & Date of Birth o CSI number links all other demographics from CSI database — Categories of Data: 1. General Partnership Information & Administrative Data Fields 2. Internally Generated Fields 3. CSI-linked Fields 4. Partner’s History Fields (collected only on PAF) 5. Domain Type A Fields (collected on PAF & KET) 6. Domain Type B Fields (collected on PAF & 3M) — General Partnership Info. & Admin. Fields: o County* o Partner’s FSP Program ID* o Partner’s Partnership Service Coordinator (PSC) ID* o Partner’s First Name and Last Name* o Partnership Date* o Partner’s Date of Birth* o CSI County Client Number (CCN) o County Partner ID o Provider Number / NPI o Who Referred the Partner o Other Programs (FORMER AB2034, GHI, MHSA) o Discontinue Reason (only when a partner is discontinued) — Data quality rules designed to prevent incorrect data — PAF completion status alerts when missing PAF data o Validation reports identify missing data pieces — Notification lists alert users for o 3Ms due o Partners in temporary residence >30 days — Online web interface — ITWS secure data submission and extraction o ITWS System Requirements o Adding the ITWS website as a Trusted Site o Configuring Pop-up Blocker o Enabling Cookies in Internet Explorer o Navigating to the ITWS website o ITWS What’s New o ITWS Utilities Menu o ITWS Support Menu o MHSA Information Menu o Accessing the FSP DCR Application o Using the DCR Interface o DCR Menu Options o Support 1. Microsoft Windows Operating System using Internet Explorer version 6 or later 2. Minimum 1024 x 768 recommended resolution 3. The ITWS system should be added as a Trusted Site 4. Pop-ups must be allowed for the ITWS system 5. Cookies must be enable for the ITWS website in Internet Explorer — Enter the ITWS website, https://mhhitws.cahwnet.gov/ as a Trusted Site in you browser Internet Options menu. — Enter the ITWS website, https://mhhitws.cahwnet.gov/ as a site to allow pop-ups through your browsers Internet Options menu — Error Messages When Cookies Are Disabled: o Access to ITWS is denied o Cookies must be enabled o Please login before trying to enter ITWS — Go to browser’s Internet Options and go to the Privacy tab and enter ITWS website 1. Navigate directly: https://mhhitws.cahwnet.gov/ 2. Navigate to www.dmh.ca.gov and select Providers & Partners tab and then the ITWS link. — ITWS Utilities Menu Options: o Change Password o User Preferences o User Profile o Request Additional Membership o Approver Management — ITWS Support Menu Options o Comment Form o Contact ITWS o Online Technical Support o Message History 1. 2. — Click on Functions menu and select the DCR Application — FSP DCR System Main Menu Options: o Home o Partnerships o Transfers o Admin o Help POQI.Support@dmh.ca.gov. — Methods to Collect PAF Information from Partner at Intake: 1. Print PAF forms and fill out answers with pen/pencil 2. Fill in PAF form fields through the online FSP DCR application 3. Enter data into another application to later be uploaded to the FSP DCR via XML batch submission OR http://www.dmh.ca.gov/POQI/Full_Service_Forms.asp — Partnerships > Add New Partner (PAF) — Enter date of partnership and select Get Form — Fill in Partnership Information domain on form — Some Administrative Information fields are required or link to other databases — The Validation Report link only appears after selecting Submit and then Cancel — PAF stored successfully — Use 3rd party application to store FSP data — Export PAF records as XML and upload to DCR — Methods to Collect KET Information from Partner at Intake: 1. Print KET forms and fill out answers with pen/pencil 2. Fill in KET form fields through the online FSP DCR application 3. Enter data into another application to later be uploaded to the FSP DCR via XML batch submission OR http://www.dmh.ca.gov/POQI/Full_Service_Forms.asp — Partnerships > Manage Active Partners — Enter Date Completed and select Get Form — Fill in KET domain information on form — Use 3rd party application to store FSP data — Export KET records as XML and upload to DCR — Methods to Collect 3Ms Information from Partner at Intake: 1. Print 3M forms and fill out answers with pen/pencil 2. Fill in 3M form fields through the online FSP DCR application 3. Enter data into another application to later be uploaded to the FSP DCR via XML batch submission OR http://www.dmh.ca.gov/POQI/Full_Service_Forms.asp — Performed from Partnerships > Manage Active Partners — Enter Date Completed and select Get Form — Fill in domain information on the form — Use 3rd party application to store FSP data — Export 3M records as XML and upload to DCR Areas of the FSP DCR with Links to a Partner’s Information: 1. Home menu and DCR Home submenu webpage Ø Pending Partnership Assessment Form(s) Table Ø 30 Day Key Event Notification(s) Table Ø Quarterly Assessment(s) Due Table 2. Search for box results webpage Ø For Active Partners Ø For Inactive Partner 3. Partnerships menu and Manage Active Partners submenu webpage Ø Active Full Service Partners with Pending & Complete Status Table Ø Active Full Service Partners with Deleted Status Table Ø Active Full Service Partners with All Status Table 4. Partnerships menu and Inactive Partners submenu webpage 5. Report menu and Assessment Counts submenu report (for SSA role only) — Pending Partnership Assessment Form(s) Table — 30 Day Key Event Notification(s) Table — Quarterly Assessment(s) Due Table — Displays partnerships with incomplete PAF information — “Pending” PAF Status FSP DCR Temporary Residential Settings: 4. Psychiatric Hospital 1. Emergency Shelter 5. State Psychiatric 2. Homeless 6. Juvenile Hall / Camp 3. Medical Hospital 7. Department of Juvenile Justice (DJJ) — Displays partnerships 3M due (-15 to +30 days of due date) — Enter Last Name or CCN/FSP ID — Enter Last Name or CCN/FSP ID — Summarizes all PAF, KET and 3Ms for partnership Actions Performed from the ACTIVE Full Service Partners Webpage: 1. Print PAF Validation Report 2. Certify a PAF is Complete 3. Review / Correct / Update PAF Information 4. Review / Correct / Update KET Information 5. Review / Correct / Update 3M Information 6. Add a New KET 7. Complete the 3M Currently Due 8. Complete a Missing 3M 9. Discontinue a Partner 10. Delete a Partner — Partnerships > Manage Active Partners — Select “Pending” PAF status link — Partnerships > Manage Active Partners menu — Select partner & select Decertify — Partnerships > Inactive Partners menu — Select partner to reveal summary table below — Actions Performed from the INACTIVE Full Service Partners Webpage: 1. Print PAF Validation Report 2. Review / Correct / Update PAF Information 3. Review all KET Information / Correct some KET information 4. Review / Correct / Update 3M Information 5. Complete a Missing 3M 6. Reactivate a Partner — Delete Partnership – o To remove partnership created in error o To replace partnership with false information — Discontinue Partnership – o To record date when partners stop participating in FSP o To halt the collection of 3Ms and KETs — Reactivate Partnership – o To record the date when partner begins participating in FSP after a lapse of participation o To reinstate collection of future 3Ms and historic/future KETs (if partner lapse < 1 year) o To collect new PAF information and future 3Ms and KETs (if partner lapse >= 1 year) — Performed from original PAF — Performed in new KET — Performed from Inactive Full Service Partners webpage — Performed from Admin Menu — User must have SFG role — Can share partners with another DCR group — Sharing is specific to an individual partner — Correct, Update and Delete a PAF Online — Correct, Update and Delete a KET Online — Correct, Update and Delete a 3M Online — Correct Data through XML Batch Upload — Understand Business Rules for Data Correction — Return to original PAF and make corrections — Return to existing KET form under KET History — KETs with a discontinuation cannot be altered — Return to 3M form under Quarterly Assessments — Update by overwriting existing information on: o PAF records o KET** records o 3M records Ø A KET** with a partnership status change cannot be overwritten — PAFs: o Can be updated for active or inactive partners o Can be deleted, which will delete the entire partnership o Partnership date cannot be updated o Changes to most partnership info. & admin fields will perpetuate across KETs & 3Ms o Date of birth should be updated with caution — All KETs: o Existing KETs cannot be deleted o New KETs can be added for active partners o New KETs cannot be added for inactive partners (except for reactivation) — Existing KETs without deactivation/reactivation: o Can be updated for active or inactive partners — Existing KETs with deactivation/reactivation: o Cannot be updated or altered o In the case of incorrect deactivation or reactivation, the partnership must be deleted and recreated with the correct information — 3Ms o Cannot be deleted o Can be updated for active or inactive partners o In the case that 3Ms exist outside of allowable range: Ø These cannot be deleted Ø The partnership must be deleted and recreated — Getting data in – Users have the following resources: o FPS DCR Administrator and User Training Curriculum o FSP DCR Forms o FSP DCR Data Dictionary (9/15/2011) o FSP DCR User Manual (1/17/2012) — Getting data out – Users have the following resources: o FPS DCR Data Analysis Training Curriculum o FSP DCR User Manual – Data Extraction Instructions o FSP DCR Partner-Level Templates o FSP DCR Application Notes