Napa Juvenile Hall (2023-2024 inspection cycle)

July 8, 2024 Amanda Gibbs, Chief Probation Officer Napa Probation Department 212 Walnut Street Napa, California 93230 2023-2024 TARGETED INSPECTION, WELFARE & INSTITUTIONS CODE SECTIONS 209 & 885, NAPA COUNTY PROBATION DEPARTMENT DETENTION FACILITY Dear Chief Gibbs: The 2023-2024 Targeted Inspection of the Napa County Probation Department has been completed. A pre-inspection briefing was held on Friday, March 1, 2024, and the following facility was inspected between Wednesday, May 1, 2024 and Monday, May 6, 2024: FACILITY NAME BSCC # FACILITY TYPE Napa County Juvenile Hall 7357 JH This inspection was conducted pursuant to Welfare and Institutions Code Sections 209 and 885 to determine compliance with the Minimum Standards for Juvenile Detention Facilities as outlined in Titles 15 and 24, California Code of Regulations. In addition, Board of State and Community Corrections (BSCC) staff conducted compliance monitoring pursuant to Welfare and Institutions Code Sections 209(f) and the federal Juvenile Justice and Delinquency Prevention Act (JJDPA) requirements for separation between juveniles and adults. In addition to inspection(s), Title 15, Section 1313, and its authorizing statute require annual inspections conducted by a local Health Officer, fire authority having jurisdiction, county building inspection by an agency designated by the County Board of Supervisors, County Superintendent of Schools, Juvenile Court, and Juvenile Justice Commission. The results of those inspections are considered a part of this report. INSPECTION RESULTS We identified no items of noncompliance with Title 15 Minimum Standards. Refer to the attached Title 15 Procedures Checklist for detailed information. No items of noncompliance were identified with Title 24 Minimum Standards. The Physical Plant Evaluation (PHY) and Living Area Space Evaluation (LASE) were not included in this Targeted inspection. Amanda Gibbs, Chief Probation Officer Page 2 Juvenile Justice and Delinquency Prevention Act Compliance Monitoring No violations of the JJDPA have been identified, and no areas of noncompliance were noted. An Exit Briefing with your staff was held on Monday, May 6, 2024; BSCC staff presented an inspection overview and discussed technical assistance and best practice recommendations. * * * Please email me at forrest.coleman@bscc.ca.gov or call (916) 508-7559, if you have any questions. Sincerely, FORREST COLEMAN Field Representative Facilities Standards and Operations Division Enclosures Cc: Presiding Judge, Napa County Juvenile Court* Chair, Juvenile Justice Commission, Napa County* Chair, Board of Supervisors, Napa County* County Administrator, Napa County* Craig Burch, Assistant Chief Probation Officer, Napa County *Copies of the inspection are available upon request or online at www.bscc.ca.gov. 7357 Napa County Probation JH Targeted LTR 23-24 JUVENILE HALLS, SPECIAL PURPOSE JUVENILE HALLS AND CAMPS Board of State and Community Corrections PROCEDURES CHECKLIST1 BSCC Code: 7357 FACILITY NAME: Napa County Juvenile Hall (NCJH) FACILITY TYPE: JH PERSON(S) INTERVIEWED: Amanda Gibbs, Chief Probation Officer; Craig Burch, Assistant Chief Probation Officer; Kamati Calvin, Assistant Superintendent; Lisa Martindale, Supervisor; Nestor Solis, Juvenile Hall Counselor II; Marcus Rojas, JH Counselor; Chrysti Nahhas, RN - WellPath; Nathaly Ambriz, Forensic, Napa County Forensic Licensed Mental Health Clinician; Dominique Ayers, Food Services Coordinator; 2 Male youth;1 Female youth. Random youth during a physical inspection. FIELD REPRESENTATIVE: Forrest Coleman DATE: May 1, 2024, through May 6, 2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS 1321 STAFFING Policy 4.2.9 Juvenile Hall, Staffing Each juvenile facility shall: BSCC staff reviewed the above policies (a) have an adequate number of personnel sufficient to and carry out the overall facility operation and its procedures, as well as the agency’s programming, to provide for safety and security of Organization Chart, random weekly staff youth and staff, and meet established standards and schedule, and daily unit schedule covering regulations; the first week of February, March, and April of 2024. In addition, we made personal observations. The above policy identifies all expectations and responsibilities of the Title 15 ☒ ☐ ☐ Regulation minimum standards. While the facility’s Superintendent position is vacant, the Assistant Superintendent plays a primary role in ensuring that each shift is staffed with enough youth supervision staff to ensure the overall facility operation and its programming including, but not limited to providing safety and security to youth and to staff while maintaining Title 15 standards. 1 This document is intended for use as a tool during the targeted inspection process; this worksheet may not contain each Title 15 regulation that is required. Additionally, many regulations on this worksheet are SUMMARIES of the regulation; the text on this worksheet may not contain the entire text of the actual regulation. Please refer to the complete California Code of Regulations, Title 15, Minimum Standards for Juvenile Facilities, Division 1, Chapter 1, Subchapter 5 for the complete list and text of regulations. 7357 Napa Juvenile Hall JH PRO 23-24 Page 1 of 18 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (b) ensure that no required services shall be denied Policy 4.2.9, Staffing, I because of insufficient numbers of staff on duty absent exigent circumstances; Per the above policy, absent exigent circumstances, the Juvenile Hal Superintendent or the Assistant Superintendent shall ensure that youth are not denied any required services due to insufficient staffing. The facility is budgeted for three Senior Juvenile Hall Counselors (SJHC) including three vacant positions and 20 Juvenile Hall ☒ ☐ ☐ Counselors (JHC) including two vacant positions. Through our review of the above policy, visual observations, a review of work schedules in February, March, and April of 2024, as well as a review of the unit programming documentation, BSCC staff determined that NCJH regularly ensures that the staffing levels are adequate. 7357 Napa Juvenile Hall JH PRO 23-24 Page 2 of 18 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (c) have a sufficient number of supervisory level staff to Policy 4.2.9, Staffing, II-A ensure adequate supervision of all staff members; Through our review of the above policy, visual observations, work schedules, and interviews with JHC staff and youth housed at the facility, BSCC staff determined that NCJH regularly ensures that there is always a Supervisory-level staff present at the facility on each shift. In the absence of the Supervisor, the Senior Counselor is assigned to work as the Supervisor. Before the shift starts, a briefing is conducted with the oncoming shift. At that time, a Daily Post Order is issued that indicates who is supervising the shift. The Post Orders are posted on a board for all oncoming relief staff to review. It is common practice for staff to review the ☒ ☐ ☐ Daily Post Orders to see where they are working that day and who is the shift Lead/Supervisor. BSCC staff provided technical assistance to update the policy to include assignment expectations in the absence of the Supervisor Sufficient supervisory-level staffing is always on duty. At the time of the inspection, the Napa County Juvenile Hall supervisory level staffing was budgeted for: • 1 Superintendent • 1 Assistant Superintendent • 4 Juvenile Hall Supervisors (JHS) 7357 Napa Juvenile Hall JH PRO 23-24 Page 3 of 18 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (d) have a clearly identified person on duty at all times Policy 4.2.9, Staffing II-A who is responsible for operations and activities and has completed the Juvenile Corrections Officer Core The elements of this regulation are Course and PC 832 training; confirmed in the Chief Probation Officer (CPO) Appointment and Qualifications Letter, written by CPO Amanda Gibbs, and dated April 17, 2024. Monday through Friday during standard business hours the facility Superintendent and the Assistant Superintendent work ☒ ☐ ☐ together to ensure the daily overall operations of the facility are adequately maintained. The shift change provides oncoming evening detention staff with a 15-minute overlap between shifts to debrief with supervisory staff and receive Post Orders. In addition, the shift roster is posted in the admin area and always clearly identifies the on-duty supervisor. (e) have at least one staff member present on each Policy 4.2.9, Staffing IV-A living unit whenever there are youth in the living unit; Through personal observations, as well as through interviews with staff and youth ☒ ☐ ☐ housed at the facility, NCJH regularly ensures that there is always a staff present in the unit or where a youth is present. Youth are never left unsupervised. (f) have sufficient food service personnel relative to the Policy 4.2.9, Staffing III-A number and security of living units, including staff qualified and available to: plan menus meeting Current food service personnel staffing nutritional requirements of youth; provide kitchen consists of: supervision; direct food preparation and servings; • 1 Food Services Coordinator/Cook conduct related training programs for culinary staff; and maintain necessary records; or, a facility may serve • 1 Full-time Cook food that meets nutritional standards prepared by an • 1 ¾ Full-time Cook ☒ ☐ ☐ outside source; • 3 Extra Help Cook The Food Services Coordinator has most supervisory responsibilities. The facility is working toward re-classifying the position to a Supervisory position. 7357 Napa Juvenile Hall JH PRO 23-24 Page 4 of 18 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (g) have sufficient administrative, clerical, recreational, Policy 4.2.9, Staffing III-B medical, dental, mental health, building maintenance, transportation, control room, facility security and other BSCC staff interviewed medical services support staff for the efficient management of the facility, personnel, behavioral health staff, and to ensure that youth supervision staff shall not be and detention staff. We also made personal diverted from supervising youth; and, observations over the course of the inspection week. NCJH medical providers are on site 7 days per week until at least 1:30 PM. Nursing ☒ ☐ ☐ staff consist of the following: • 1 Nurse Monday through Friday • 1 Nurse Practitioner one time per week • 1 Nurse covers weekends NCJH Mental Health (MH) providers are on site Monday through Saturday. The MH staffing consists of two therapists. (h) assign sufficient youth supervision staff to provide Policy 4.2.9, Staffing IV continuous wide awake supervision of youth, subject to temporary variations in staff assignments to meet BSCC staff interviewed detention staff and special program needs. Staffing shall be in compliance reviewed housing unit safety checks, with a minimum youth-staff ratio for the following facility programming schedules, and employee types: daily schedules. ☒ ☐ ☐ The Napa County JH regularly provides youth supervision staffing levels that enable the facility to meet the minimum standards for this regulation. (1) Juvenile Halls Policy 4.2.9, Staffing IV-B (A) during the hours that youth are awake, one wide-awake youth supervision staff member on Through documentation review, personal duty for each 10 youth in detention; observations, as well as interviews with youth and detention staff, and a review of safety check logs, the facility regularly ☒ ☐ ☐ ensures that there is one wide-awake youth supervision staff member on duty for each of the 10 youths in detention. At the time of this inspection, there were 16 youths in the Juvenile Hall detention facility. (B) during the hours that youth are confined to Policy 4.2.9, Staffing IV-C their room for the purpose of sleeping, one wide- awake youth supervision staff member on duty ☒ ☐ ☐ for each 30 youth in detention; (C) at least two wide-awake youth supervision Policy 4.2.9, Staffing IV-D staff members on duty at all times, regardless of the number of youth in detention, unless an Through a review of housing unit logs, arrangement has been made for backup support safety check documentation, the daily staff services which allow for immediate response to ☒ ☐ ☐ schedule, personal observations, as well emergencies; and, as, through interviews with detention staff, NCJH regularly ensures that the minimum youth-to-staff ratio is met. 7357 Napa Juvenile Hall JH PRO 23-24 Page 5 of 18 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (D) at least one youth supervision staff member Policy 4.2.9, Staffing IV-E on duty who is the same gender as youth housed in the facility. According to shift schedules, housing unit logs, visual observations, and interviews with staff and youth, there is always a male and female youth supervision staff in the ☒ ☐ ☐ facility. At the time of this inspection, there was one female youth being housed in the juvenile hall detention facility. (E) personnel with primary responsibility for Policy 4.2.9, Staffing IV-F other duties such as administration, supervision of personnel, academic or trade instruction, Only youth supervision staff provide clerical, kitchen or maintenance shall not be supervision of the youth. classified as youth supervision staff positions. BSCC staff discussed updating the policy ☒ ☐ ☐ to provide clarity in identifying the roles and responsibilities of detention staff and staff who are not deemed youth supervision staff. (2) Special Purpose Juvenile Halls The Napa County Juvenile Hall is not a (A) during hours that youth are awake, one wide- Special Purpose Juvenile Hall. The below awake youth supervision staff member on duty ☐ ☐ ☒ sections A through E do not apply to this for each 10 youth in detention; facility. (B) during the hours that youth are confined to their room for the purpose of sleeping, one wide- awake youth supervision staff member on duty ☐ ☐ ☒ for each 30 youth in detention; (C) at least two wide-awake youth supervision staff members on duty at all times, regardless of the number of youth in detention, unless an arrangement has been made for backup support ☐ ☐ ☒ services which allow for immediate response to emergencies; and, (D) at least one youth supervision staff member on duty who is the same gender as youth ☐ ☐ ☒ housed in the facility. (E) personnel with primary responsibility for other duties such as administration, supervision of personnel, academic or trade instruction, ☐ ☐ ☒ clerical, kitchen or maintenance shall not be classified as youth supervision staff positions. (3) Camps The Napa County Juvenile Hall is not a (A) during the hours that youth are awake, one Camp. Therefore, the below camp sections wide-awake youth supervision staff member on ☐ ☐ ☒ A through F do not apply to this facility duty for each 15 youth in the camp population; inspection report. (B) during the hours that youth are confined to their room for the purpose of sleeping, one wide- awake youth supervision staff member on duty ☐ ☐ ☒ for each 30 youth present in the facility; (C) at least two wide-awake youth supervision staff members on duty at all times, regardless of the number of youth in residence, unless arrangements have been made for backup ☐ ☐ ☒ support services which allow for immediate response to emergencies; 7357 Napa Juvenile Hall JH PRO 23-24 Page 6 of 18 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (D) at least one youth supervision staff member on duty who is the same gender as youth ☐ ☐ ☒ housed in the facility; (E) in addition to the minimum staff to youth ratio required in (h)(3)(A)-(B), consideration shall be given to the size, design, and location of the camp; types of youth committed to the camp; ☐ ☐ ☒ and the function of the camp in determining the level of supervision necessary to maintain the safety and welfare of youth and staff; (F) personnel with primary responsibility for Policy 4.2.9, Staffing IV-F other duties such as administration, supervision of personnel, academic or trade instruction, clerical, farm, forestry, kitchen or maintenance ☒ ☐ ☐ shall not be classified as youth supervision staff positions. 1328 SAFETY CHECKS Policy 4.3.4 Policy 0B The facility administrator shall develop and implement BSCC staff confirmed that safety checks policy and procedures that provide for direct visual were conducted per Title 15 minimum observation of youth at a minimum of every 15 standards. In a review of documentation, it minutes, at random or varied intervals during hours appeared that youth were in their rooms for when youth are asleep or when youth are in their long periods. After discussion with facility rooms, confined in holding cells or confined to their bed in a dormitory. Supervision is not replaced, but staff, it was discovered that those periods may be supplemented by, an audio/visual electronic of time were during shift change, showers, surveillance system designed to detect overt, etc. BSCC staff discussed following this ☒ ☐ ☐ aggressive or assaultive behavior and to summon aid process, ensuring consistency with in emergencies. All safety checks shall be identifying if the youth out of their rooms documented with the actual time the check is receiving programming services or required completed. institutional operations were taking place. BSCC staff also discussed that best outcomes occur when documentation identifies which youth remained in their rooms. 7357 Napa Juvenile Hall JH PRO 23-24 Page 7 of 18 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS 1354.5 ROOM CONFINEMENT Policy 4.7.2 Room Confinement 1B (a) The facility administrator shall develop and BSCC staff reviewed policy, interviewed implement written policies and procedures addressing detention staff, interviewed collaborative the confinement of youth in their room that are partners, and interviewed youth housed at consistent with Welfare and Institutions Code Section the facility. There were no reported 208.3. The placement of a youth in room confinement incidents of room confinement. The facility shall be accomplished in accordance with the puts a priority on counseling to keep youth following guidelines: out of room confinement. The facility living area space allows for staff ☒ ☐ ☐ to utilize separation strategies in the unit rather than room confinement (RC). BSCC staff provided technical assistance to update the Room Confinement policy 4.7.2 to include a procedure that identifies timelines, supervisory approvals, possible documentation, and staff expectations leading up to the four hours of room confinement. (1) Room confinement shall not be used before Policy 4.7.2 Room Confinement, I-A, 1 other, less restrictive, options have been attempted and exhausted, unless attempting those Since the facility heavily relies on less options poses a threat to the safety or security of restrictive options being utilized, the above any youth or staff. room confinement policy was removed from the policy manual. However, the regulation requires facilities to develop and ☒ ☐ ☐ implement written policies and procedures addressing the confinement of youth in their room. BSCC staff provided technical assistance for the facility to reincorporate the above policy back into the facility manual with the applicable updates mentioned above. 7357 Napa Juvenile Hall JH PRO 23-24 Page 8 of 18 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (2) Room confinement shall not be used for the Policy 4.7.2 Room Confinement, I-A, 2 purposes of punishment, coercion, convenience, or retaliation by staff. BSCC staff observed a program identified as the “Off Program”, in the facility’s Discipline Policy 4.7.1. In a review of the “Off Program”, a youth may be placed in his/her room for a period of five minutes up to four hours.” This practice would be considered room confinement. BSCC staff discussed with the agency that room confinement cannot be used for discipline/ punishment. The facility said that it no ☒ ☐ ☐ longer utilizes the Off Program and will remove it from the policy. To ensure ongoing compliance and that policy and procedure are in line with the provisions of these regulations, BSCC staff provided technical assistance in recommending that the “Off Program” procedure is removed from the discipline section of the policy manual and inserted into the Policy 4.7.2 Room Confinement section of the policy manual. (3) Room confinement shall not be used to the Policy 4.7.2 Room Confinement, I-A, 3 extent that it compromises the mental and physical ☒ ☐ ☐ health of the youth. (b) A youth may be held up to four hours in room Policy 4.7.2 Room Confinement, I-B confinement. After the youth has been held in room confinement for a period of four hours, staff shall do The facility uses the following one or more of the following: documentation tools to help track and log room confinement. These include, but are not limited to: ☒ ☐ ☐ • Time Out Tracking Form • Unit Logbook BSCC staff recommends that these tools are specifically indicated in policy since they are used in practice. Policy 4.7.1 Discipline, IV (B) The Off Program indicates that youth are assessed a minimum of every five minutes up to two hours by the Supervisor or Senior (1) Return the youth to general population. ☒ ☐ ☐ Counselor to ascertain the youth’s ability to return to regular programming, with or without a selected modified or Individualized Special Program (ISP). Policy 4.7.2 Room Confinement, I-B, 2 (2) Consult with mental health or medical staff. ☒ ☐ ☐ (3) Develop an individualized plan that includes Policy 4.7.2 Room Confinement, I-B, 3 the goals and objectives to be met in order to reintegrate the youth to general population. ☒ ☐ ☐ Individualized Special Program (ISP) is identified as a type of reintegration plan. 7357 Napa Juvenile Hall JH PRO 23-24 Page 9 of 18 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (4) If room confinement must be extended beyond Policy 4.7.2 Room Confinement, I-C, 1 four hours, staff shall do each of the following: (A) Document the reasons for room There have been no reports of a youth confinement and the basis for the extension, being held in room confinement beyond ☒ ☐ ☐ the date and time the youth was first placed in four hours. room confinement, and when he or she is eventually released from room confinement. (B) Develop an individualized plan that includes Policy 4.7.2 Room Confinement, I-C, 2 the goals and objectives to be met in order to Policy 4.7.1 Discipline integrate the youth to general population. Individualized Special Program (ISP) is ☒ ☐ ☐ identified as a type of reintegration plan. There is also a Modified program that separates a youth from the group outside of his/her room. (C) Obtain documented authorization by the Policy 4.7.2 Room Confinement, I-C, 4 facility superintendent or his or her designee Policy 4.7.1 Discipline ☒ ☐ ☐ every four hours thereafter. (5) This section is not intended to limit the use of Policy 4.7.2 Room Confinement, I-D, 1 and single-person rooms or cells for the housing of 2 youth in juvenile facilities and does not apply to ☒ ☐ ☐ normal sleeping hours. (6) This section does not apply to youth or wards Policy 4.7.2 Room Confinement, I-D, 3 in court holding facilities or adult facilities. ☒ ☐ ☐ This facility is not either a Court Holding Facility or Adult Facility. (7) Nothing in this section shall be construed to Policy 4.7.2 Room Confinement, I-D, 3 conflict with any law providing greater or additional ☒ ☐ ☐ protections to youth. (8) This section does not apply during an Policy 4.7.2 Room Confinement, I-D, 4 extraordinary emergency circumstance that requires a significant departure from normal institutional operations, including a natural disaster or facility-wide threat that poses an imminent and ☒ ☐ ☐ substantial risk of harm to multiple staff or youth. This exception shall apply for the shortest amount of time needed to address this imminent and substantial risk of harm. (9) This section does not apply when a youth is Policy 4.7.2 Room Confinement, I-D, 5 and placed in a locked cell or sleeping room to treat 6 and protect against the spread of a communicable disease for the shortest amount of time required to reduce the risk of infection, with the written approval of a licensed physician or nurse practitioner, when the youth is not required to be in an infirmary for an illness. Additionally, this section ☒ ☐ ☐ does not apply when a youth is placed in a locked cell or sleeping room for required extended care after medical treatment with the written approval of a licensed physician or nurse practitioner, when the youth is not required to be in an infirmary for illness. 7357 Napa Juvenile Hall JH PRO 23-24 Page 10 of 18 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS 1357 USE OF FORCE Policy 4.5.8A Use of Force The facility administrator, in cooperation with the responsible physician, shall develop and implement The facility does not use chemical agents. written policies and procedures for the use of force, which may include chemical agents. Force shall never BSCC staff interviewed youth housed at the be applied as punishment, discipline, retaliation or facility and facility detention staff. We also treatment. interviewed collaborative partners to gain (a) At a minimum, each facility shall develop policies further insight to confirm compliance with and procedures which: ☒ ☐ ☐ this regulation. There were only two reported incidents involving the use of force. The trained practice is to use verbal de- escalation techniques followed by command presence or physical control holds. (1) restricts the use of force to that which is deemed Policy 4.5.8A Use of Force reasonable and necessary, as defined in Section 1302 to ensure the safety and security of youth, In a review of incident reports and staff, others and the facility. interviews with youth, detention staff use of ☒ ☐ ☐ force that is deemed reasonable and necessary. (2) outline the force options available to staff Policy 4.5.8A Use of Force, Training, 1-6 including both physical and non-physical options Physical and Non-Physical Force Options and define when those force options are ☒ ☐ ☐ appropriate. (3) describe force options or techniques that are Policy 4.5.8A Use of Force, Training, expressly prohibited by the facility. Prohibited Techniques NCJH force options that are prohibited include, but are not limited to, the below: • Techniques that restrict blood and or oxygen to the head or brain • Any technique not taught by a Napa County certified defensive tactic instructor ☒ ☐ ☐ NCJH force options that are allowed include, but are not limited to, the below: • Soft Hands • handcuffs • Control Hold/ Physical Intervention • Leg Shackles • Belly Chains • Soft Wrap Restraint (4) describe the requirements of staff to report any Policy 4.5.8A Use of Force, Procedure II inappropriate use of force, and to take affirmative ☒ ☐ ☐ action to immediately stop it. 7357 Napa Juvenile Hall JH PRO 23-24 Page 11 of 18 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (5) define a standardized reporting format that Policy 4.5.8A Use of Force, Procedure VI-A includes time period and procedure for through F documenting and reporting the use of force, Policy 4.5.8A Procedure VI-A Report including reporting requirements of management Policy 4.5.8A Procedure VI-F and line staff and procedures for reviewing and tracking use of force incidents by supervisory and or management staff, which include procedures for The above policies address documentation, debriefing a particular incident with staff and/or review by a supervisor, and debriefing of youth for the purposes of training as well as ☒ ☐ ☐ youth and staff. mitigating the effects of trauma that may have been experienced by staff and /or the youth involved. Detention staff must complete use-of-force Incident Reports before ending his/her shift. Supervisory reviews are conducted before the end of the shift where the incident occurred. Reviews and debriefings were clearly documented. (6) Include an administrative review and a system Policy 4.5.8A Use of Force, Procedure VI- for investigating unreasonable use of force. G Through a review of the Use of Force incident reports, we observed that the supervisor provides a final analysis and ☒ ☐ ☐ debrief of the incident. Also, the Assistant Superintendent or the Superintendent reviews the use of force incident reports to ensure the use of force was in accordance with facility policy. (7) define the role, notification, and follow-up Section 4, 4.5.8A Use of Force Procedure, procedures required after use of force incidents for VI-B (Medical), C (Parent), D (Mental medical, mental health staff and parents or legal Health). guardians. BSCC staff interviewed supervisory, detention, and medical staff to help determine compliance with the elements of ☒ ☐ ☐ this regulation. To ensure ongoing compliance and consistency, BSCC staff discussed the importance of implementing a standard format and location, on incident reports, for parental notifications. (8) describe the limitations of use of force on Section 4, 4.5.8A Use of Force, VII pregnant youth in accordance with Penal Code Section 6030(f) and Welfare and Institutions Code ☒ ☐ ☐ Section 222. (b) Facilities that authorize chemical agents as a force Section 4, 4.5.8A Use of Force, VII option shall include policies and procedures that: (1) identify who is approved to carry and/or utilize chemical agents in the facility and the type, size and ☐ ☐ ☒ the approved method of deployment for those chemical agents. (2) mandate that chemical agents only be used The facility does not use chemical agents. when there is an imminent threat to the youth’s safety or the safety of others and only when de- ☐ ☐ ☒ escalation efforts have been unsuccessful or are not reasonably possible. 7357 Napa Juvenile Hall JH PRO 23-24 Page 12 of 18 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (3) outline the facility’s approved methods and The facility does not use chemical agents. timelines for decontamination from chemical agents. This shall include that youth who have been exposed to chemical agents shall not be left ☐ ☐ ☒ unattended until that youth is fully decontaminated or is no longer suffering the effects of the chemical agent. (4) define the role, notification, and follow-up The facility does not use chemical agents. procedures required after use of force incidents involving chemical agents for medical, mental ☐ ☐ ☒ health staff and parents or legal guardians. (5) provide for the documentation of each incident The facility does not use chemical agents. of use of chemical agents, including the reasons for which it was used, efforts to de-escalate prior to use, youth and staff involved, the date, time and ☐ ☐ ☒ location of use, decontamination procedures applied and identification of any injuries sustained as a result of such use. (c) Facilities shall develop policies and procedure Section 4, 4.5.8A Use of Force, Training which require that agencies provide initial and regular training in use of force and chemical agents when The facility does not use chemical agents. appropriate that address: (1) known medical and behavioral health ☐ ☐ ☒ conditions that would contraindicate certain types This includes Core Training and annual of force; updates for the use of force for all staff. (2) acceptable chemical agents and the methods Section 4, 4.5.8A Use of Force, Procedure of application. IV The facility does not use chemical agents. The referenced policy and curriculum for ☐ ☐ ☒ defensive tactics and verbal de-escalation techniques include knowing of any pre- existing medical and/or behavioral health conditions that would limit or restrict certain UF techniques. (3) signs or symptoms that should result in Section 4, 4.5.8A Use of Force, Procedure immediate referral to medical or behavioral health. ☒ ☐ ☐ IV (4) instruction on the Constitutional Limitations of Section 4, 4.5.8A Use of Force, Procedure Use of Force. ☒ ☐ ☐ VI-B and D (5) physical training force options that may require The elements of this regulation are the use of perishable skills. identified in and confirmed in CPO Amanda Gibbs’s Appointment and Qualifications Letter dated April 17, 2024 ☒ ☐ ☐ NCJH detention staff receive an initial use of force training and refresher trainings are provided annually. (6) timelines the facility uses to define regular The elements of this regulation are training. identified in and confirmed in CPO Amanda Gibbs’s Appointment and Qualifications Letter dated April 17, 2024. ☒ ☐ ☐ The facility participates in an eight-hour use of force course update annually. 7357 Napa Juvenile Hall JH PRO 23-24 Page 13 of 18 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS 1361 GRIEVANCE PROCEDURE Policy 4.5.13 Grievance, II-A The facility administrator shall develop and implement BSCC staff reviewed youth grievance written policies and procedures whereby any youth grievances and due process may appeal and have resolved grievances relating to documentation examples for December any condition of confinement, including but not limited 2023 through April 2024 and reviewed to health care services, classification decisions, grievance logs from November 2023 to the ☒ ☐ ☐ program participation, telephone, mail or visiting present. procedures, food, clothing, bedding, mistreatment, harassment or violations of the nondiscrimination policy. There shall be no time limit on filing grievances. Policies and procedures shall include provisions whereby the facility manager ensures: (a) a grievance form and instructions for registering a Section 4.5.13 Grievance, I grievance, which includes provisions for the youth to have free access to the form; During our physical inspection, we observed that grievances were readily ☒ ☐ ☐ available to youth. In addition, grievance lock boxes were in the housing pods to allow youth to confidentially submit a grievance if needed. (b) the youth shall have the option to confidentially file Policy 4.5.13 Grievance, II the grievance or to deliver the form to any youth supervision staff working in the facility; The youth were aware of the grievance ☒ ☐ ☐ procedures, the location of the grievances, and the grievance lockbox to confidentially file a grievance if needed. (c) resolution of the grievance at the lowest Policy 4.5.13 Grievance, III appropriate staff level; Lowest level staff respond within 72 hours ☒ ☐ ☐ of the grievance received date. (d) provision for a prompt review and initial response Policy 4.5.13 Grievance, III and II-C Health to grievances within three (3) business days, and Safety issues grievances that relate to health and safety issues must be addressed immediately; Per policy, below is the response process for grievances: • Lowest level staff respond within 72 hours of grievance received date • Senior Counselor responds within 72 hours of the ☒ ☐ ☐ forwarded received date • Appeal process within 24 hours of non-resolution by the Senior Counselor • Superintendent completes grievance resolution within 10 business days of initial grievance submittal date The timeline for resolving grievances is commendable. 7357 Napa Juvenile Hall JH PRO 23-24 Page 14 of 18 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (1) The youth may elect to be present to explain Policy 4.5.13 Grievance, IV his/her version of the grievance to a person not directly involved in the circumstances which led to The youth interviewed indicated that the grievance. ☒ ☐ ☐ during the intake and orientation process, the grievance procedure was clearly explained. (2) Provision for a staff representative approved by Policy 4.5.13 Grievance, II-B the facility administrator to assist the youth. ☒ ☐ ☐ (e) provision for a written response to the grievance Policy 4.5.13 Grievance, V which includes the reasons for the decisions; The documentation as well as interviews ☒ ☐ ☐ show that detention staff respond professionally. (f) a system which provides that any appeal of a Policy 4.5.13 Grievance, III grievance shall be heard by a person not directly involved in the circumstances which led to the ☒ ☐ ☐ grievance; (g) resolution of the grievance must occur within ten Policy 4.5.13 Grievance, III (10) business days unless circumstances dictate a longer time frame. The youth shall be notified of any The unit supervisor checks the grievance delay; and, box daily. ☒ ☐ ☐ The documentation as well as interviews show that detention staff respond to grievances in a timely fashion. (h) the policy shall provide multiple internal and Policy 4.5.13 Grievance, VII external methods to report sexual abuse and sexual ☒ ☐ ☐ harassment. Whether or not associated with a grievance, concerns Policy 1, 1.1.3 Citizen Complaint Procedure of parents, guardians, staff or other parties shall be addressed and documented in accordance with The referenced policy is the citizen written policies and procedures within a specified complaint process in the Napa County ☒ ☐ ☐ timeframe. Probation Administration Manual. 1371 PROGRAMS, RECREATION, AND Policy 4.6.2 Programs, Recreation, And 2B EXERCISE. Exercise The facility administrator shall develop and implement For February, March, and April of 2024, written policies and procedures for programs, BSCC staff reviewed the programs recreation, and exercise for all youth. The intent is to provided and their schedules. BSCC staff minimize the amount of time youth are in their rooms reviewed the program's daily calendar or their bed area. available to youth. We commend the BCJH ☒ ☐ ☐ for the array of pro-social programming offered to youth detained at the facility. The facility’s policy and procedure apply to the elements of this regulation, as required. 7357 Napa Juvenile Hall JH PRO 23-24 Page 15 of 18 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS Juvenile facilities shall provide the opportunity for Policy 4.6.2 Programs, Recreation, And programs, recreation, and exercise a minimum of Exercise, I Outside Activities, Programs three hours a day during the week and five hours a and Recreation day each Saturday, Sunday or other non-school days, of which one hour shall be an outdoor activity, weather ☒ ☐ ☐ BSCC staff was impressed with the youth permitting. program tracking provided via the CJNET software. A youth’s participation in programs, recreation, and Policy 4.6.2 Programs, Recreation, And exercise may be suspended only upon a written Exercise, IV finding by the administrator/manager or designee that a youth represents a threat to the safety and security ☒ ☐ ☐ There was no documentation provided to of the facility. indicate a youth’s participation in any program was suspended. Such program, recreation, and exercise schedule Policy 4.6.2 Programs, Recreation, And shall be posted in the living units. Exercise, II ☒ ☐ ☐ During the physical facility inspection, we observed program and recreation schedule calendars posted in the living units. There will be a written annual review of the programs, Policy 4.6.2 Programs, Recreation, And recreation, and exercise by the responsible agency to Exercise, III ensure content offered is current, consistent, and relevant to the population. A letter provided by Assistant Superintendent Kamat Calvin, confirming ☒ ☐ ☐ that an annual review of the programs, recreation, and exercise by the responsible agency was conducted to ensure content offered is current, consistent, and relevant to the population. 7357 Napa Juvenile Hall JH PRO 23-24 Page 16 of 18 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (a) Programs. All youth shall be provided with the Policy 4.6.2 Programs, Recreation, And opportunity for at least one hour of daily programming Exercise, VII-A to include, but not be limited to, trauma focused, cognitive, evidence-based, best practice interventions BSCC staff requested and reviewed the that are culturally relevant and linguistically program’s Exercise and Recreation policy appropriate, or pro-social interventions and activities and procedure, logs, and pertinent designed to reduce recidivism. These programs documentation for February, March, and should be based on the youth’s individual needs as April of 2024. required by Sections 1355 and 1356. Such programs may be provided under the direction of the Chief BSCC staff were impressed with individual Probation Officer or the County Office of Education and youth program tracking provided via the can be administered by county partners such as mental CJNET. However, we observed that health agencies, community based organizations, structured programming providers that are faith-based organizations or Probation staff. not included in the CJNET software Programs may include but are not limited to: provided some challenges with confirming (1) Cognitive Behavior Interventions; that structured programming was provided (2) Management of Stress and Trauma; for a specific youth. BSCC staff (3) Anger Management; recommends that the shift supervisor (4) Conflict Resolution; indicate on the end-of-shift report that all (5) Juvenile Justice System; required programming occurred and (6) Trauma-related interventions; (7) Victim Awareness; identify what programming was provided on ☒ ☐ ☐ (8) Self-Improvement; each shift. (9) Parenting Skills and support; Programs are facilitated by staff and (10) Tolerance and Diversity; volunteers, community-based (11) Healing Informed Approaches; organizations, and collaborative partners (12) Interventions by Credible Messengers; including, but not limited to: Victim (13) Gender Specific Programming; Awareness; Aggression Replacement (14) Art, creative writing, or self-expression; Training; Life Skills; NCTI curriculum; Gang (15) CPR and First Aid training; Awareness; Art Appreciation; Big (16) Restorative Justice or Civic Engagement; Brothers/Sisters; Effective Decision-Making (17) Career and leadership opportunities; and, Skills; Faith Based Group; Library; (18) Other topics suitable to the youth population. Substance Abuse Treatment; Mental Health groups; Decision Points (Cognitive Behavior Program); and CPR. The Office of Education incorporates California Career Zone and IExcel, which are assessments to determine and incorporate continuing education and job preparedness. (b) Recreation. All youth shall be provided the Policy 4.6.2 Programs, Recreation, And opportunity for at least one hour of daily access to Exercise, VI unscheduled activities such as leisure reading, letter writing, and entertainment. Activities shall be ☒ ☐ ☐ supervised and include orientation and may include coaching of youth. (c) Exercise. All youth shall be provided with the Policy 4.6.2 Programs, Recreation, And opportunity for at least one hour of large muscle activity Exercise each day. After a review of program activity logs, and ☒ ☐ ☐ interviews with youth housed at the facility and detention staff, Napa County JH meets compliance with the Title 15 minimum standards. 7357 Napa Juvenile Hall JH PRO 23-24 Page 17 of 18 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS The administrator/manager may suspend, for a period Policy 4.6.2 Programs, Recreation, And not to exceed 24 hours, access to recreation and Exercise, IV and VIII programs. The administrator/manager shall document ☒ ☐ ☐ the reasons why suspension of recreation and programs occurs. 7357 Napa Juvenile Hall JH PRO 23-24 Page 18 of 18 A453 JUV Targeted PRO eff. 1/2024