Riverside Proabtion (2023-2024 inspection cycle)

December 19, 2024 Christoph Wright, Chief Probation Officer Riverside County Probation Department 3960 Orange Street, Suite 600 Riverside, CA 92501 2023-2024 TARGETED INSPECTION, WELFARE & INSTITUTIONS CODE SECTIONS 209 & 885, RIVERSIDE COUNTY PROBATION DEPARTMENT DETENTION FACILITIES Dear Chief Wright: A Targeted Inspection of the Riverside County Probation Department has been completed. A pre-inspection briefing was held on Wednesday, September 18, 2024, and the following facilities were inspected between Wednesday, November 13, 2024 and Thursday, November 21, 2024: FACILITY NAME BSCC # FACILITY TYPE Southwest Juvenile Hall 7420 JH Indio Juvenile Hall 7421 JH YTEC at AMC 7423 CAMP Detention at AMC 7425 JH Pathways to Success at AMC 7426 SYTF Pathways to Success at IJH 7428 SYTF These inspections were conducted pursuant to Welfare and Institutions Code Sections 209 and 885 to determine compliance with the Minimum Standards for Juvenile Detention Facilities as outlined in Title 15, California Code of Regulations. INSPECTION RESULTS We identified no items of noncompliance with Title 15 Minimum Standards. Refer to the attached Procedures Checklist for detailed information. An Exit Briefing with your staff was held on Thursday, November 21, 2024; BSCC staff presented an inspection overview and discussed technical assistance and best practice recommendations. * * * Please email me at shay.molennor@bscc.ca.gov or call (916) 708-2062 if you have any questions. Christopher Wright Chief Probation Officer Page 2 Sincerely, SHAY MOLENNOR Field Representative Facilities Standards and Operations Division Enclosures Cc: Presiding Judge, Riverside County Juvenile Court* Chair, Juvenile Justice Commission, Riverside County* Chair, Board of Supervisors, Riverside County* County Administrator, Riverside County* Daniel Casteneda, Chief Deputy (electronic copy) Joseph Doty, Chief Deputy (electronic copy) Rebecca Cloyd, Division Director (electronic copy) Rachel Ligtenberg, Division Director (electronic copy) Crystal Nieto, Division Director (electronic copy) *Copies of the inspection are available upon request or online at www.bscc.ca.gov. 7420+ Riverside Probation JH CAMP SYTF Targeted LTR 2024 JUVENILE HALLS, SPECIAL PURPOSE JUVENILE HALLS AND CAMPS Board of State and Community Corrections PROCEDURES CHECKLIST1 BSCC Code: 7420 FACILITY NAME: Southwest Juvenile Hall FACILITY TYPE: JH PERSON(S) INTERVIEWED: Rebecca Cloyd-Division Director, Lori Wilson-Assistant Division Director, Matt Thompson-Assistant Division Director, A. Jones-Supervising Probation Officer, R. Ortiz-Senior Probation Corrections Officer, R, Oropeza-Probation Corrections Officer II, M. Silva-Probation Corrections Officer II, Saul Copado and Nicole Cotin-Riverside University Correctional Health System, Donnell Southall- Riverside University Behavioral Health System, female youth ages 15 and 17, male youth ages 16 and 17 and two male youth age 18 FIELD REPRESENTATIVE: Shay Molennor DATE: November 19, 2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS 1321 STAFFING Policy 906.4 (a) Staffing Requirements Each juvenile facility shall: BSCC staff reviewed the March 2024 (a) have an adequate number of personnel sufficient to attendance and schedule worksheets, Master carry out the overall facility operation and its schedule effective August 8, 2024, in-house programming, to provide for safety and security of youth and departmental organizational chart, leave and staff, and meet established standards and management reports, and supervising regulations; schedule. • 1 Probation Division Director ☒ ☐ ☐ • 2 Assistant Division Directors • 10 Supervising Probation Officers • 13 Senior Probation Corrections Officers (6 vacant) • 63 Probation Corrections Officers (28 vacancies) The agency is in compliance with this regulation. (b) ensure that no required services shall be denied Policy 906.4 (b) because of insufficient numbers of staff on duty absent ☒ ☐ ☐ exigent circumstances; (c) have a sufficient number of supervisory level staff to Policy 906.4 (c) ensure adequate supervision of all staff members; ☒ ☐ ☐ (d) have a clearly identified person on duty at all times Policy 906.4 (e) who is responsible for operations and activities and has completed the Juvenile Corrections Officer Core Course ☒ ☐ ☐ and PC 832 training; (e) have at least one staff member present on each living Policy 906.4 (f) unit whenever there are youth in the living unit; ☒ ☐ ☐ 1 This document is intended for use as a tool during the targeted inspection process; this worksheet may not contain each Title 15 regulation that is required. Additionally, many regulations on this worksheet are SUMMARIES of the regulation; the text on this worksheet may not contain the entire text of the actual regulation. Please refer to the complete California Code of Regulations, Title 15, Minimum Standards for Juvenile Facilities, Division 1, Chapter 1, Subchapter 5 for the complete list and text of regulations. 7420 Riverside Southwest JH Targeted PRO 2024 Page 1 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (f) have sufficient food service personnel relative to the Policy 906.4 (g) number and security of living units, including staff qualified and available to: plan menus meeting nutritional Reviewed the October 3, 2024, kitchen requirements of youth; provide kitchen supervision; direct schedule. The schedule of shifts rotates every food preparation and servings; conduct related training six months. The facility has a Correctional programs for culinary staff; and maintain necessary Food Services Supervisor, two senior ☒ ☐ ☐ records; or, a facility may serve food that meets nutritional correctional cooks, and eight correctional standards prepared by an outside source; cooks (one vacant). A Food Services Manager oversees all of the agency’s institutional food services. The agency provides three hot meals and two snacks per day. (g) have sufficient administrative, clerical, recreational, Policy 906.4 (h) medical, dental, mental health, building maintenance, transportation, control room, facility security and other In addition to staff assigned to the housing support staff for the efficient management of the facility, units, the agency provides an appropriate and to ensure that youth supervision staff shall not be level of staff to operate booking, diverted from supervising youth; and, transportation, and clerical services. The agency provides a House Manager, three laundry workers (one vacant), and a storekeeper. Maintenance and groundskeeping are provided by Riverside County Facilities Management. ☒ ☐ ☐ Riverside University Health Systems provide medical and behavioral health services for the facility. Medical services are provided 24 hours a day, seven days a week. Behavioral Health services are provided seven days a week. Coverage is typically provided from 7:30 a.m. to 8:00 p.m. After- hours on-call mental health coverage is available. (h) assign sufficient youth supervision staff to provide Policy 906.4 (i) continuous wide awake supervision of youth, subject to temporary variations in staff assignments to meet special ☒ ☐ ☐ program needs. Staffing shall be in compliance with a minimum youth-staff ratio for the following facility types: (1) Juvenile Halls Policy 906.5 (a) Youth-To-Staff Ratio by (A) during the hours that youth are awake, one Facility wide-awake youth supervision staff member on ☒ ☐ ☐ duty for each 10 youth in detention; (B) during the hours that youth are confined to their Policy 906.5 (b) room for the purpose of sleeping, one wide-awake youth supervision staff member on duty for each ☒ ☐ ☐ 30 youth in detention; (C) at least two wide-awake youth supervision staff Policy 906.5 (c) members on duty at all times, regardless of the number of youth in detention, unless an arrangement has been made for backup support ☒ ☐ ☐ services which allow for immediate response to emergencies; and, (D) at least one youth supervision staff member on Policy 906.5 (d) duty who is the same gender as youth housed in ☒ ☐ ☐ the facility. (E) personnel with primary responsibility for other Policy 906.5 (f) duties such as administration, supervision of personnel, academic or trade instruction, clerical, ☒ ☐ ☐ kitchen or maintenance shall not be classified as youth supervision staff positions. 7420 Riverside Southwest JH Targeted PRO 2024 Page 2 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (2) Special Purpose Juvenile Halls The facility is not a Special Purpose Juvenile (A) during hours that youth are awake, one wide- Hall. awake youth supervision staff member on duty for ☐ ☐ ☒ each 10 youth in detention; (B) during the hours that youth are confined to their room for the purpose of sleeping, one wide-awake youth supervision staff member on duty for each ☐ ☐ ☒ 30 youth in detention; (C) at least two wide-awake youth supervision staff members on duty at all times, regardless of the number of youth in detention, unless an arrangement has been made for backup support ☐ ☐ ☒ services which allow for immediate response to emergencies; and, (D) at least one youth supervision staff member on duty who is the same gender as youth housed in ☐ ☐ ☒ the facility. (E) personnel with primary responsibility for other duties such as administration, supervision of personnel, academic or trade instruction, clerical, ☐ ☐ ☒ kitchen or maintenance shall not be classified as youth supervision staff positions. (3) Camps The facility is not a Camp. (A) during the hours that youth are awake, one wide-awake youth supervision staff member on ☐ ☐ ☒ duty for each 15 youth in the camp population; (B) during the hours that youth are confined to their room for the purpose of sleeping, one wide-awake youth supervision staff member on duty for each ☐ ☐ ☒ 30 youth present in the facility; (C) at least two wide-awake youth supervision staff members on duty at all times, regardless of the number of youth in residence, unless arrangements have been made for backup support ☐ ☐ ☒ services which allow for immediate response to emergencies; (D) at least one youth supervision staff member on duty who is the same gender as youth housed in ☐ ☐ ☒ the facility; (E) in addition to the minimum staff to youth ratio required in (h)(3)(A)-(B), consideration shall be given to the size, design, and location of the camp; types of youth committed to the camp; and the ☐ ☐ ☒ function of the camp in determining the level of supervision necessary to maintain the safety and welfare of youth and staff; (F) personnel with primary responsibility for other duties such as administration, supervision of personnel, academic or trade instruction, clerical, ☐ ☐ ☒ farm, forestry, kitchen or maintenance shall not be classified as youth supervision staff positions. 7420 Riverside Southwest JH Targeted PRO 2024 Page 3 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS 1328 SAFETY CHECKS Policy 931.3 Safety Check Policy The facility administrator shall develop and implement Reviewed safety checks for February, May, policy and procedures that provide for direct visual and June 2024. The facility utilizes Guard1 observation of youth at a minimum of every 15 minutes, at random or varied intervals during hours when youth Plus to record safety checks. are asleep or when youth are in their rooms, confined in holding cells or confined to their bed in a dormitory. The Duty Officer will review the rounds report Supervision is not replaced, but may be supplemented one time each shift. They will investigate, by, an audio/visual electronic surveillance system which may include video review of any late or designed to detect overt, aggressive or assaultive missing safety checks and errors in the behavior and to summon aid in emergencies. All safety system. Staff are required to complete an checks shall be documented with the actual time the incident report to address these check is completed. discrepancies. Reviewed incident reports from February, May, and June 2024. The agency has a policy to conduct regular monitoring of safety checks. The Supervising Probation Officer is required each month to ☒ ☐ ☐ randomly compare safety checks in the computer or safety check form with recorded video. The audit is documented on an SPO Safety Check Monitoring Log. Reviewed audits that were completed in February, May, and June 2024. BSCC staff discussed with the agency the safety checks reviewed on the graveyard shifts throughout all units had multiple checks conducted at the same time. Provided technical assistance in order to maintain compliance with this regulation, youth supervision staff need to ensure safety checks are random and varied. The documentation reviewed affirms the facility is in compliance with this regulation. 1354.5 ROOM CONFINEMENT Policy 1053 Room Confinement (a) The facility administrator shall develop and Reviewed 10 instances of room confinement. implement written policies and procedures addressing The documentation consisted of the Incident the confinement of youth in their room that are Report, Juvenile Facility Room Confinement consistent with Welfare and Institutions Code Section ☒ ☐ ☐ Report, and safety check log. All were for 208.3. The placement of a youth in room confinement fighting or threatening other youth or staff. shall be accomplished in accordance with the following guidelines: The facility is in compliance with this regulation. (1) Room confinement shall not be used before Policy 1053.3 other, less restrictive, options have been attempted and exhausted, unless attempting those options ☒ ☐ ☐ poses a threat to the safety or security of any youth or staff. (2) Room confinement shall not be used for the Policy 1053.3 purposes of punishment, coercion, convenience, or ☒ ☐ ☐ retaliation by staff. (3) Room confinement shall not be used to the extent Policy 1053.3 that it compromises the mental and physical health ☒ ☐ ☐ of the youth. 7420 Riverside Southwest JH Targeted PRO 2024 Page 4 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (b) A youth may be held up to four hours in room Policy 1053.4 Use of Room Confinement confinement. After the youth has been held in room confinement for a period of four hours, staff shall do one Staff document the youth’s behavior every ☒ ☐ ☐ or more of the following: hour and efforts made to assist the youth in re-integrating. (1) Return the youth to general population. Policy 1053.4 ☒ ☐ ☐ (2) Consult with mental health or medical staff. Policy 1053.4 ☒ ☐ ☐ (3) Develop an individualized plan that includes the Policy 1053.4 goals and objectives to be met in order to reintegrate ☒ ☐ ☐ the youth to general population. (4) If room confinement must be extended beyond Policy 1053.4 four hours, staff shall do each of the following: Policy 1053.4 Documentation (A) Document the reasons for room confinement and the basis for the extension, the date and time One of the room confinements reviewed was ☒ ☐ ☐ the youth was first placed in room confinement, in excess of four hours. An individual plan was and when he or she is eventually released from developed. The youth’s total time spent on room confinement. room confinement was six hours. (B) Develop an individualized plan that includes Policy 1053.4 the goals and objectives to be met in order to ☒ ☐ ☐ integrate the youth to general population. (C) Obtain documented authorization by the Policy 1053.4 facility superintendent or his or her designee ☒ ☐ ☐ every four hours thereafter. (5) This section is not intended to limit the use of Policy 1053.3 single-person rooms or cells for the housing of youth in juvenile facilities and does not apply to normal ☒ ☐ ☐ sleeping hours. (6) This section does not apply to youth or wards in Policy 1053.3 court holding facilities or adult facilities. ☒ ☐ ☐ (7) Nothing in this section shall be construed to Policy 1053.3 conflict with any law providing greater or additional ☒ ☐ ☐ protections to youth. (8) This section does not apply during an Policy 1053.3 extraordinary emergency circumstance that requires a significant departure from normal institutional operations, including a natural disaster or facility- wide threat that poses an imminent and substantial ☒ ☐ ☐ risk of harm to multiple staff or youth. This exception shall apply for the shortest amount of time needed to address this imminent and substantial risk of harm. (9) This section does not apply when a youth is Policy 1053.3 placed in a locked cell or sleeping room to treat and protect against the spread of a communicable disease for the shortest amount of time required to reduce the risk of infection, with the written approval of a licensed physician or nurse practitioner, when the youth is not required to be in an infirmary for an ☒ ☐ ☐ illness. Additionally, this section does not apply when a youth is placed in a locked cell or sleeping room for required extended care after medical treatment with the written approval of a licensed physician or nurse practitioner, when the youth is not required to be in an infirmary for illness. 7420 Riverside Southwest JH Targeted PRO 2024 Page 5 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS 1357 USE OF FORCE Policy 948 Use of Force Policy 948.3 The facility administrator, in cooperation with the Policy 948.12 Inappropriate Use of Force by responsible physician, shall develop and implement Staff written policies and procedures for the use of force, which may include chemical agents. Force shall never Reviewed 10 Use of Force Reports. The be applied as punishment, discipline, retaliation or reports involved youth involved in fights, treatment. threatening staff, or other youth. Staff (a) At a minimum, each facility shall develop policies and consistently document attempts to de- procedures which: ☒ ☐ ☐ escalate or utilize lesser uses of force. The video is reviewed on use-of-force incidents by the Duty Officer and facility management. A Use of Force Review is held once a month. The facility is in compliance with this regulation. (1) restricts the use of force to that which is deemed Policy 948.1.1 Definitions Policy reasonable and necessary, as defined in Section 1302 948.3 to ensure the safety and security of youth, staff, others ☒ ☐ ☐ and the facility. (2) outline the force options available to staff including Policy 948.1.1 Definitions both physical and non-physical options and define Policy 948.5 Interventions when those force options are appropriate. ☒ ☐ ☐ Policy 948.8 Defense Techniques Policy 948.9 Physical Restraints (3) describe force options or techniques that are Policy 948.12 Inappropriate Use of Force by expressly prohibited by the facility. ☒ ☐ ☐ Staff (4) describe the requirements of staff to report any Policy 948.12 inappropriate use of force, and to take affirmative ☒ ☐ ☐ action to immediately stop it. (5) define a standardized reporting format that Policy 948.13 Incident Report Documentation includes time period and procedure for documenting Policy 957 Reporting of Incidents and Other and reporting the use of force, including reporting Information requirements of management and line staff and Policy 948.13.1 Duty Officer (DO)/Supervising procedures for reviewing and tracking use of force Probation Officer (SPO) incidents by supervisory and or management staff, Policy 948.13.2 Facility Managers’ which include procedures for debriefing a particular Responsibilities ☒ ☐ ☐ incident with staff and/or youth for the purposes of training as well as mitigating the effects of trauma that The agency has developed UOF incident may have been experienced by staff and /or the youth report checklist guides and conducts audits to involved. ensure all required elements of this regulation are met. The incident reports consistently address the debriefing of youth and staff. (6) Include an administrative review and a system for Policy 948.13.2 investigating unreasonable use of force. A facility manager is required to review and ☒ ☐ ☐ certify all use of force reports. A Use of Force Review is held once a month for debriefing, tracking, and training purposes. 7420 Riverside Southwest JH Targeted PRO 2024 Page 6 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (7) define the role, notification, and follow-up Policy 948.7 Physical Restraint Techniques procedures required after use of force incidents for Policy 948.8 Defense Techniques medical, mental health staff and parents or legal 948.10.4 Once Staff Decide to Use OC Spray guardians. Medical staff are immediately notified and respond to the units to provide clearance or ☒ ☐ ☐ direct follow-up care. Interviews with medical and mental health providers affirm they are notified in all use of force incidents. In addition, documentation reviewed confirms the youth’s parent or guardians are notified of UOF incidents. (8) describe the limitations of use of force on pregnant Policy 948.11 Use of Force Involving youth in accordance with Penal Code Section 6030(f) Pregnant Youth ☒ ☐ ☐ and Welfare and Institutions Code Section 222. (b) Facilities that authorize chemical agents as a force Policy 948.10 Chemical Agents/Oleoresin option shall include policies and procedures that: Capsicum (OC) Spray (1) identify who is approved to carry and/or utilize chemical agents in the facility and the type, size and ☒ ☐ ☐ the approved method of deployment for those chemical agents. (2) mandate that chemical agents only be used when Policy 948.10.2 When to Use OC Spray there is an imminent threat to the youth’s safety or the safety of others and only when de-escalation efforts Five of the ten Use of Force reports reviewed have been unsuccessful or are not reasonably ☒ ☐ ☐ involved the use of chemical agents. The staff possible. clearly documented warnings and attempts to de-escalate. (3) outline the facility’s approved methods and Policy 948.10.5 OC Spray Aftercare timelines for decontamination from chemical agents. Procedures This shall include that youth who have been exposed to chemical agents shall not be left unattended until Youth are placed on Direct Visual Supervision that youth is fully decontaminated or is no longer for one hour after being exposed to chemical ☒ ☐ ☐ suffering the effects of the chemical agent. agents. If they decline decontamination, the youth is directly supervised for two hours. The OC Spray Checklist ensures all elements of this regulation are met. (4) define the role, notification, and follow-up Policy 948.10.4 Once Staff Decide to Use OC procedures required after use of force incidents Spray involving chemical agents for medical, mental health Policy 948.10.5 (g) staff and parents or legal guardians. Policy 948.13.1 Duty Officer/Supervising Probation Officer ☒ ☐ ☐ The incident reports consistently document all required notifications after use-of-force incidents involving chemical agents. Medical staff respond directly to location for all use of force incidents. (5) provide for the documentation of each incident of Policy 948.13 Incident Report use of chemical agents, including the reasons for Documentation which it was used, efforts to de-escalate prior to use, youth and staff involved, the date, time and location ☒ ☐ ☐ of use, decontamination procedures applied and identification of any injuries sustained as a result of such use. (c) Facilities shall develop policies and procedure which Policy 948.4 Required Training require that agencies provide initial and regular training in use of force and chemical agents when appropriate that address: ☒ ☐ ☐ (1) known medical and behavioral health conditions that would contraindicate certain types of force; 7420 Riverside Southwest JH Targeted PRO 2024 Page 7 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (2) acceptable chemical agents and the methods of Policy 948.8 application. ☒ ☐ ☐ (3) signs or symptoms that should result in Policy 948.8 immediate referral to medical or behavioral health. ☒ ☐ ☐ (4) instruction on the Constitutional Limitations of Policy 948.8 Use of Force. ☒ ☐ ☐ (5) physical training force options that may require Policy 948.8 the use of perishable skills. ☒ ☐ ☐ (6) timelines the facility uses to define regular Policy 948.8 training. ☒ ☐ ☐ 1361 GRIEVANCE PROCEDURE Policy 956: Grievance Procedure Policy 956.3 The facility administrator shall develop and implement written policies and procedures whereby any youth may Reviewed twelve grievances filed in appeal and have resolved grievances relating to any February, May, and June 2024. In addition, condition of confinement, including but not limited to reviewed the quarterly grievance summary health care services, classification decisions, program participation, telephone, mail or visiting procedures, ☒ ☐ ☐ reports and 2024 grievance log. If a food, clothing, bedding, mistreatment, harassment or grievance involves staff, video cameras will violations of the nondiscrimination policy. There shall be be reviewed. All grievances reviewed were no time limit on filing grievances. Policies and completed within the required time frames. procedures shall include provisions whereby the facility The facility is in compliance with this manager ensures: regulation. (a) a grievance form and instructions for registering a Policy 956.5 Grievance Policy and Forms grievance, which includes provisions for the youth to Accessibility have free access to the form; ☒ ☐ ☐ All youth interviewed knew of the grievance process and the location of the forms in the housing unit. (b) the youth shall have the option to confidentially file Policy 956.6 Process for the grievance or to deliver the form to any youth Submitting/Resolving a Grievance supervision staff working in the facility; A locked grievance box was observed in each ☒ ☐ ☐ living unit. All youth interviewed knew the location of the box to confidentially file grievances. (c) resolution of the grievance at the lowest appropriate Policy 956.6 staff level; ☒ ☐ ☐ (d) provision for a prompt review and initial response to Policy 956.6 grievances within three (3) business days, grievances Policy 956.9 Food Services, Education, that relate to health and safety issues must be Health Care, Behavioral Health Grievances addressed immediately; ☒ ☐ ☐ The facility promptly responds to grievances and attempts to resolve them the same day. (1) The youth may elect to be present to explain Policy 956.6 his/her version of the grievance to a person not directly involved in the circumstances which led to ☒ ☐ ☐ the grievance. (2) Provision for a staff representative approved by Policy 956.6 the facility administrator to assist the youth. ☒ ☐ ☐ (e) provision for a written response to the grievance Policy 956.7 Unresolved Grievances/ which includes the reasons for the decisions; Appeals ☒ ☐ ☐ Policy 956.12 Resolution and Documentation of Grievances (f) a system which provides that any appeal of a Policy 956.7 grievance shall be heard by a person not directly involved in the circumstances which led to the ☒ ☐ ☐ grievance; 7420 Riverside Southwest JH Targeted PRO 2024 Page 8 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (g) resolution of the grievance must occur within ten (10) Policy 956.7 business days unless circumstances dictate a longer time frame. The youth shall be notified of any delay; ☒ ☐ ☐ and, (h) the policy shall provide multiple internal and external Policy 956.10 Reporting Sexual Abuse and methods to report sexual abuse and sexual harassment. Sexual Harassment references PREA ☒ ☐ ☐ Policies Whether or not associated with a grievance, concerns Policy 324 Complaints Against Staff of parents, guardians, staff or other parties shall be addressed and documented in accordance with written ☒ ☐ ☐ policies and procedures within a specified timeframe. 1371 PROGRAMS, RECREATION, AND Policy 962 Recreation, Programs, and EXERCISE. Exercise Policy 962.3 The facility administrator shall develop and implement written policies and procedures for programs, ☒ ☐ ☐ recreation, and exercise for all youth. The intent is to minimize the amount of time youth are in their rooms or their bed area. Juvenile facilities shall provide the opportunity for Policy 962.4.1 Minimum Requirements programs, recreation, and exercise a minimum of three hours a day during the week and five hours a day each Reviewed the AM and PM program Saturday, Sunday or other non-school days, of which calendars for February, May, and June 2024 one hour shall be an outdoor activity, weather which calculate Title 15 programming, permitting. recreation, and exercise along with other institutional operations. The agency utilizes daily logs which track programming, recreation, and exercise. Reviewed unit logs for February, May, and ☒ ☐ ☐ June 2024. In addition, the agency tracks programming utilizing the Program Attendance Log Summary which documents the programming offered. Reviewed logs for February, May, and June 2024. The facility is in compliance with this regulation. A youth’s participation in programs, recreation, and Policy 962.4.1 exercise may be suspended only upon a written finding by the administrator/manager or designee that a youth ☒ ☐ ☐ represents a threat to the safety and security of the facility. Such program, recreation, and exercise schedule shall Policy 962.4.1 be posted in the living units. ☒ ☐ ☐ Daily programming schedules were posted in the living units. There will be a written annual review of the programs, Policy 962.4.1 recreation, and exercise by the responsible agency to ensure content offered is current, consistent, and Annual Review of Program, Recreation, and ☒ ☐ ☐ relevant to the population. Exercise completed by Rebecca Cloyd, Division Director on June 17, 2024. 7420 Riverside Southwest JH Targeted PRO 2024 Page 9 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (a) Programs. All youth shall be provided with the Policy 962.4.1 opportunity for at least one hour of daily programming to include, but not be limited to, trauma focused, cognitive, The agency has partnered with community- evidence-based, best practice interventions that are based organizations and service providers culturally relevant and linguistically appropriate, or pro- and utilizes facility staff to ensure social interventions and activities designed to reduce programming needs are met. recidivism. These programs should be based on the youth’s individual needs as required by Sections 1355 In August 2024, a Senior Probation and 1356. Such programs may be provided under the Corrections Officer had been placed in direction of the Chief Probation Officer or the County charge of youth programming. In addition, a Office of Education and can be administered by county Probation Corrections Officer II is placed in partners such as mental health agencies, community charge of programming for students who based organizations, faith-based organizations or have graduated high school. Probation staff. Programs may include but are not limited to: Love on a Leash and Paws 4 Healing/Pet (1) Cognitive Behavior Interventions; Partners facilitates programming with (2) Management of Stress and Trauma; therapy dogs. (3) Anger Management; (4) Conflict Resolution; The Prison Education Project is a seven- (5) Juvenile Justice System; week program offered by Dr. Renford Reese. (6) Trauma-related interventions; (7) Victim Awareness; Riverside County District Attorney’s Crime (8) Self-Improvement; Prevention Unit provides a Real Men and (9) Parenting Skills and support; ☒ ☐ ☐ Women Who Read program. (10) Tolerance and Diversity; (11) Healing Informed Approaches; Riverside University Health System- (12) Interventions by Credible Messengers; Behavioral Health provides programming (13) Gender Specific Programming; through the STAMP program. (14) Art, creative writing, or self-expression; (15) CPR and First Aid training; A contract with Rising Scholars is expected (16) Restorative Justice or Civic Engagement; to begin by the start of the next calendar year. (17) Career and leadership opportunities; and, (18) Other topics suitable to the youth population. Staff-led programming includes: • 100 Hour Reentry Pre-release Program • Drug Free World • Human Relations Media • Restorative Justice • Money Management • Healthy Living • Forward Thinking Journals • Courage to Change Interviews with youth indicate they receive programming on a daily basis. (b) Recreation. All youth shall be provided the opportunity Policy 962.4.1 for at least one hour of daily access to unscheduled activities such as leisure reading, letter writing, and Interviews with youth affirm they receive an ☒ ☐ ☐ entertainment. Activities shall be supervised and include hour of recreation every day. orientation and may include coaching of youth. (c) Exercise. All youth shall be provided with the Policy 962.4.1 opportunity for at least one hour of large muscle activity each day. ☒ ☐ ☐ Interviews with youth affirm they receive an hour of large muscle exercise every day. 7420 Riverside Southwest JH Targeted PRO 2024 Page 10 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS The administrator/manager may suspend, for a period Policy 962.4.1 not to exceed 24 hours, access to recreation and programs. The administrator/manager shall document ☒ ☐ ☐ the reasons why suspension of recreation and programs occurs. 7420 Riverside Southwest JH Targeted PRO 2024 Page 11 of 11 A453 JUV Targeted PRO eff. 1/2024 JUVENILE HALLS, SPECIAL PURPOSE JUVENILE HALLS AND CAMPS Board of State and Community Corrections PROCEDURES CHECKLIST1 BSCC Code: 7421 FACILITY NAME: Indio Juvenile Hall FACILITY TYPE: JH PERSON(S) INTERVIEWED: Crystal Nieto-Division Director, Roy Ramirez-Assistant Division Director, Amanda Hartmann- Supervising Probation Officer, N. Salcedo-Supervising Probation Officer, A. Vega- Probation Corrections Officer II, Saul Copado and Nicole Cotin-Riverside University Correctional Health System, Tonya Strickland- Riverside University Behavioral Health System, male youth ages 17, 19, and 20 FIELD REPRESENTATIVE: Shay Molennor DATE: November 13-14, 2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS 1321 STAFFING Policy 906.4 (a) Staffing Requirements Each juvenile facility shall: The agency staff for their JH and SYTF which (a) have an adequate number of personnel sufficient to are co-located on the same campus. The total carry out the overall facility operation and its combined population was 49 on November programming, to provide for safety and security of youth 13, 2024. and staff, and meet established standards and regulations; Population numbers: • 25 Detention • 24 SYTF BSCC staff reviewed the Daily Sworn Staff schedule from February 29, 2024, through April 3, 2024, March attendance and schedule worksheets, Master schedule effective August 8, 2024, in-house and departmental ☒ ☐ ☐ organizational chart, leave management reports, and supervising schedule. • 1 Probation Division Director • 2 Assistant Division Directors • 9 Supervising Probation Officers • 11 Senior Probation Corrections Officers (4 vacant) • 52 Probation Corrections Officers (18 vacancies) • 6 Probation Corrections Officers-TAP (Temporary Assistant Program) The agency is in compliance with this regulation. (b) ensure that no required services shall be denied Policy 906.4 (b) because of insufficient numbers of staff on duty absent ☒ ☐ ☐ exigent circumstances; (c) have a sufficient number of supervisory level staff to Policy 906.4 (c) ensure adequate supervision of all staff members; ☒ ☐ ☐ 1 This document is intended for use as a tool during the targeted inspection process; this worksheet may not contain each Title 15 regulation that is required. Additionally, many regulations on this worksheet are SUMMARIES of the regulation; the text on this worksheet may not contain the entire text of the actual regulation. Please refer to the complete California Code of Regulations, Title 15, Minimum Standards for Juvenile Facilities, Division 1, Chapter 1, Subchapter 5 for the complete list and text of regulations. 7421 Riverside Indio JH Targeted PRO 2024 Page 1 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (d) have a clearly identified person on duty at all times Policy 906.4 (e) who is responsible for operations and activities and has completed the Juvenile Corrections Officer Core Course ☒ ☐ ☐ and PC 832 training; (e) have at least one staff member present on each living Policy 906.4 (f) unit whenever there are youth in the living unit; ☒ ☐ ☐ (f) have sufficient food service personnel relative to the Policy 906.4 (g) number and security of living units, including staff qualified and available to: plan menus meeting nutritional Reviewed the July 11, 2024, kitchen schedule. requirements of youth; provide kitchen supervision; direct The schedule of shifts rotates every six food preparation and servings; conduct related training months. The facility has a Correctional Food programs for culinary staff; and maintain necessary Services Supervisor, two senior correctional records; or, a facility may serve food that meets nutritional ☒ ☐ ☐ cooks, seven correctional cooks, and a standards prepared by an outside source; correctional senior food services worker. A Food Services Manager oversees all of the agency’s institutional food services. The agency provides three hot meals and two snacks per day. (g) have sufficient administrative, clerical, recreational, Policy 906.4 (h) medical, dental, mental health, building maintenance, transportation, control room, facility security and other In addition to staff assigned to the housing support staff for the efficient management of the facility, units, the agency provides an appropriate and to ensure that youth supervision staff shall not be level of staff to operate booking, diverted from supervising youth; and, transportation, and clerical services. The agency provides a House Manager, two laundry workers (one vacant), two gardeners, a maintenance supervisor, and four maintenance mechanics to ensure compliance with facility sanitation and safety. ☒ ☐ ☐ Riverside University Health Systems provide medical and behavioral health services for the facility. Medical services are provided 24 hours a day, seven days a week. Behavioral Health services are provided seven days a week. Coverage is typically provided from 7:30 a.m. to 8:00 p.m. After- hours mental health coverage is available. (h) assign sufficient youth supervision staff to provide Policy 906.4 (i) continuous wide awake supervision of youth, subject to temporary variations in staff assignments to meet special ☒ ☐ ☐ program needs. Staffing shall be in compliance with a minimum youth-staff ratio for the following facility types: (1) Juvenile Halls Policy 906.5 (a) Youth-To-Staff Ratio by (A) during the hours that youth are awake, one Facility wide-awake youth supervision staff member on ☒ ☐ ☐ duty for each 10 youth in detention; (B) during the hours that youth are confined to their Policy 906.5 (b) room for the purpose of sleeping, one wide-awake youth supervision staff member on duty for each ☒ ☐ ☐ 30 youth in detention; (C) at least two wide-awake youth supervision staff Policy 906.5 (c) members on duty at all times, regardless of the number of youth in detention, unless an arrangement has been made for backup support ☒ ☐ ☐ services which allow for immediate response to emergencies; and, 7421 Riverside Indio JH Targeted PRO 2024 Page 2 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (D) at least one youth supervision staff member on Policy 906.5 (d) duty who is the same gender as youth housed in ☒ ☐ ☐ the facility. (E) personnel with primary responsibility for other Policy 906.5 (f) duties such as administration, supervision of personnel, academic or trade instruction, clerical, ☒ ☐ ☐ kitchen or maintenance shall not be classified as youth supervision staff positions. (2) Special Purpose Juvenile Halls The facility is not a Special Purpose Juvenile (A) during hours that youth are awake, one wide- Hall. awake youth supervision staff member on duty for ☐ ☐ ☒ each 10 youth in detention; (B) during the hours that youth are confined to their room for the purpose of sleeping, one wide-awake youth supervision staff member on duty for each ☐ ☐ ☒ 30 youth in detention; (C) at least two wide-awake youth supervision staff members on duty at all times, regardless of the number of youth in detention, unless an arrangement has been made for backup support ☐ ☐ ☒ services which allow for immediate response to emergencies; and, (D) at least one youth supervision staff member on duty who is the same gender as youth housed in ☐ ☐ ☒ the facility. (E) personnel with primary responsibility for other duties such as administration, supervision of personnel, academic or trade instruction, clerical, ☐ ☐ ☒ kitchen or maintenance shall not be classified as youth supervision staff positions. (3) Camps The facility is not a Camp. (A) during the hours that youth are awake, one wide-awake youth supervision staff member on ☐ ☐ ☒ duty for each 15 youth in the camp population; (B) during the hours that youth are confined to their room for the purpose of sleeping, one wide-awake youth supervision staff member on duty for each ☐ ☐ ☒ 30 youth present in the facility; (C) at least two wide-awake youth supervision staff members on duty at all times, regardless of the number of youth in residence, unless arrangements have been made for backup support ☐ ☐ ☒ services which allow for immediate response to emergencies; (D) at least one youth supervision staff member on duty who is the same gender as youth housed in ☐ ☐ ☒ the facility; (E) in addition to the minimum staff to youth ratio required in (h)(3)(A)-(B), consideration shall be given to the size, design, and location of the camp; types of youth committed to the camp; and the ☐ ☐ ☒ function of the camp in determining the level of supervision necessary to maintain the safety and welfare of youth and staff; (F) personnel with primary responsibility for other duties such as administration, supervision of personnel, academic or trade instruction, clerical, ☐ ☐ ☒ farm, forestry, kitchen or maintenance shall not be classified as youth supervision staff positions. 7421 Riverside Indio JH Targeted PRO 2024 Page 3 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS 1328 SAFETY CHECKS Policy 931 Safety Checks The facility administrator shall develop and implement Reviewed safety checks for February, May, policy and procedures that provide for direct visual and June 2024. The facility utilizes Guard1 observation of youth at a minimum of every 15 minutes, at random or varied intervals during hours when youth Plus to record safety checks. are asleep or when youth are in their rooms, confined in holding cells or confined to their bed in a dormitory. The Duty Officer will review the rounds report Supervision is not replaced, but may be supplemented one time each shift. They will investigate any by, an audio/visual electronic surveillance system late or missing safety checks and errors in the designed to detect overt, aggressive or assaultive system. Staff are required to complete an behavior and to summon aid in emergencies. All safety incident report to address these checks shall be documented with the actual time the discrepancies. Reviewed twelve incident check is completed. reports from February, May, and June 2024. The agency has a policy to conduct regular ☒ ☐ ☐ monitoring of safety checks. The Supervising Probation Officer is required each month to randomly compare safety checks in the computer or safety check form with recorded video. The audit is to be documented on an SPO Safety Check Monitoring Log. Reviewed March 2024 Safety Check Monitoring logs. BSCC staff discussed with the agency the safety checks reviewed on the graveyard shifts throughout all units had multiple checks conducted at the same time. Provided technical assistance in order maintain compliance with this regulation, youth supervision staff need to ensure safety checks are random and varied. 1354.5 ROOM CONFINEMENT Policy 1053 Room Confinement (a) The facility administrator shall develop and Reviewed one instance involving two youth implement written policies and procedures addressing who were placed on room confinement as a the confinement of youth in their room that are result of continuing to threaten a victim who consistent with Welfare and Institutions Code Section they had attacked which resulted in serious 208.3. The placement of a youth in room confinement injury. The documentation reviewed consisted shall be accomplished in accordance with the following of incident reports and the Juvenile Facility guidelines: Room Confinement Reports. The room confinement in both instances lasted longer than four hours. Staff documented the behavior necessitating ongoing confinement ☒ ☐ ☐ and goals and interventions to resume programming. Interviews with staff and youth indicate room confinement is rarely used. Staff report they work on addressing the conflict with youth and typically they can work on resolving issues so the youth can program without further threats to safety and security. The facility is in compliance with this regulation. (1) Room confinement shall not be used before Policy 1053.3 other, less restrictive, options have been attempted and exhausted, unless attempting those options ☒ ☐ ☐ poses a threat to the safety or security of any youth or staff. 7421 Riverside Indio JH Targeted PRO 2024 Page 4 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (2) Room confinement shall not be used for the Policy 1053.3 purposes of punishment, coercion, convenience, or ☒ ☐ ☐ retaliation by staff. (3) Room confinement shall not be used to the extent Policy 1053.3 that it compromises the mental and physical health ☒ ☐ ☐ of the youth. (b) A youth may be held up to four hours in room Policy 1053.4 Use of Room Confinement confinement. After the youth has been held in room confinement for a period of four hours, staff shall do one or more of the following: ☒ ☐ ☐ Staff document the youth’s behavior every hour and efforts made to assist the youth in re-integrating. (1) Return the youth to general population. Policy 1053.4 ☒ ☐ ☐ (2) Consult with mental health or medical staff. Policy 1053.4 ☒ ☐ ☐ (3) Develop an individualized plan that includes the Policy 1053.4 goals and objectives to be met in order to reintegrate ☒ ☐ ☐ the youth to general population. (4) If room confinement must be extended beyond Policy 1053.4 four hours, staff shall do each of the following: Policy 1053. Documentation (A) Document the reasons for room confinement and the basis for the extension, the date and time ☒ ☐ ☐ the youth was first placed in room confinement, and when he or she is eventually released from room confinement. (B) Develop an individualized plan that includes Policy 1053.4 the goals and objectives to be met in order to ☒ ☐ ☐ integrate the youth to general population. (C) Obtain documented authorization by the Policy 1053.4 facility superintendent or his or her designee ☒ ☐ ☐ every four hours thereafter. (5) This section is not intended to limit the use of Policy 1053.3 single-person rooms or cells for the housing of youth in juvenile facilities and does not apply to normal ☒ ☐ ☐ sleeping hours. (6) This section does not apply to youth or wards in Policy 1053.3 court holding facilities or adult facilities. ☒ ☐ ☐ (7) Nothing in this section shall be construed to Policy 1053.3 conflict with any law providing greater or additional ☒ ☐ ☐ protections to youth. (8) This section does not apply during an Policy 1053.3 extraordinary emergency circumstance that requires a significant departure from normal institutional operations, including a natural disaster or facility- wide threat that poses an imminent and substantial ☒ ☐ ☐ risk of harm to multiple staff or youth. This exception shall apply for the shortest amount of time needed to address this imminent and substantial risk of harm. 7421 Riverside Indio JH Targeted PRO 2024 Page 5 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (9) This section does not apply when a youth is Policy 1053.3 placed in a locked cell or sleeping room to treat and protect against the spread of a communicable disease for the shortest amount of time required to reduce the risk of infection, with the written approval of a licensed physician or nurse practitioner, when the youth is not required to be in an infirmary for an ☒ ☐ ☐ illness. Additionally, this section does not apply when a youth is placed in a locked cell or sleeping room for required extended care after medical treatment with the written approval of a licensed physician or nurse practitioner, when the youth is not required to be in an infirmary for illness. 1357 USE OF FORCE Policy 948 Use of Force Policy 948.12 Inappropriate Use of Force by The facility administrator, in cooperation with the Staff responsible physician, shall develop and implement written policies and procedures for the use of force, Reviewed 10 reports documenting Use of which may include chemical agents. Force shall never Force incidents. The reports involved youth be applied as punishment, discipline, retaliation or ☒ ☐ ☐ involved in fights or assaulting other youth. treatment. The Duty Officer is required to review video of (a) At a minimum, each facility shall develop policies and all use of force incidents. procedures which: The facility is in compliance with this regulation. (1) restricts the use of force to that which is deemed Policy 948.6 Use of Force reasonable and necessary, as defined in Section 1302 to ensure the safety and security of youth, staff, others ☒ ☐ ☐ and the facility. (2) outline the force options available to staff including Policy 948.1.1 Definitions both physical and non-physical options and define Policy 948.5 Interventions when those force options are appropriate. Policy 948.7 Physical Restraint Techniques Policy 948.8 Defense Techniques ☒ ☐ ☐ Policy 948.9 Physical Restraints Policy 948.10 Chemical Agents/Oleoresin Capsicum Spray (3) describe force options or techniques that are Policy 948.12 Inappropriate Use of Force by expressly prohibited by the facility. ☒ ☐ ☐ Staff (4) describe the requirements of staff to report any Policy 948.12 inappropriate use of force, and to take affirmative ☒ ☐ ☐ action to immediately stop it. (5) define a standardized reporting format that Policy 948.13 Incident Report Documentation includes time period and procedure for documenting Policy 957 Reporting of Incidents and Other and reporting the use of force, including reporting Information requirements of management and line staff and Policy 948.13.1 Duty Officer (DO)/Supervising procedures for reviewing and tracking use of force Probation Officer (SPO) incidents by supervisory and or management staff, Policy 948.13.2 Facility Managers’ which include procedures for debriefing a particular Responsibilities incident with staff and/or youth for the purposes of ☒ ☐ ☐ training as well as mitigating the effects of trauma that The agency has developed UOF incident may have been experienced by staff and /or the youth report checklist guides and conducts audits to involved. ensure all required elements of this regulation are met. The incident reports consistently address the debriefing of youth and staff by the Duty Officer. 7421 Riverside Indio JH Targeted PRO 2024 Page 6 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (6) Include an administrative review and a system for Policy 948.13.2 investigating unreasonable use of force. A facility manager is required to review and ☒ ☐ ☐ certify all use of force reports. A Use of Force Review is held once a month for debriefing, tracking, and training purposes. (7) define the role, notification, and follow-up Policy 948.7 Physical Restraint Techniques procedures required after use of force incidents for Policy 948.8 Defense Techniques medical, mental health staff and parents or legal 948.10.4 Once Staff Decide to Use OC Spray guardians. Medical staff are immediately notified and respond to the units to provide clearance or direct follow-up care. Interviews with medical and mental health providers affirm they are ☒ ☐ ☐ notified in all use of force incidents. In addition, documentation reviewed confirms the youth’s parent or guardians are notified of UOF incidents. Provided technical assistance to the agency to clarify policy to ensure notifications are provided in all use-of-force incidents and not those just involving injury or chemical agents. (8) describe the limitations of use of force on pregnant Policy 948.11 Use of Force Involving youth in accordance with Penal Code Section 6030(f) Pregnant Youth ☒ ☐ ☐ and Welfare and Institutions Code Section 222. (b) Facilities that authorize chemical agents as a force Policy 948.10 Chemical Agents/Oleoresin option shall include policies and procedures that: Capsicum (OC) Spray (1) identify who is approved to carry and/or utilize chemical agents in the facility and the type, size and ☒ ☐ ☐ the approved method of deployment for those chemical agents. (2) mandate that chemical agents only be used when Policy 948.10.2 When to Use OC Spray there is an imminent threat to the youth’s safety or the safety of others and only when de-escalation efforts The staff clearly documented warnings and have been unsuccessful or are not reasonably ☒ ☐ ☐ attempts to de-escalate. Interviews with youth possible. indicate the staff give commands to stop fighting and give an OC warning prior to use. (3) outline the facility’s approved methods and Policy 948.10.5 OC Spray Aftercare timelines for decontamination from chemical agents. Procedures This shall include that youth who have been exposed to chemical agents shall not be left unattended until Youth are placed on Direct Visual Supervision that youth is fully decontaminated or is no longer for one hour after being decontaminated. If the suffering the effects of the chemical agent. ☒ ☐ ☐ youth declines decontamination or refuses to be assessed by medical, they are to be directly supervised for two hours. The agency utilizes an OC Spray Checklist which ensures all elements of this regulation are met. (4) define the role, notification, and follow-up Policy 948.10.4 Once Staff Decide to Use OC procedures required after use of force incidents Spray involving chemical agents for medical, mental health Policy 948.10.5 (g) staff and parents or legal guardians. Policy 948.13.1 Duty Officer/Supervising Probation Officer ☒ ☐ ☐ The incident reports consistently document all required notifications after use-of-force incidents involving chemical agents. 7421 Riverside Indio JH Targeted PRO 2024 Page 7 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (5) provide for the documentation of each incident of Policy 948.13 Incident Report use of chemical agents, including the reasons for Documentation which it was used, efforts to de-escalate prior to use, youth and staff involved, the date, time and location ☒ ☐ ☐ of use, decontamination procedures applied and identification of any injuries sustained as a result of such use. (c) Facilities shall develop policies and procedure which Policy 948.4 Required Training require that agencies provide initial and regular training in use of force and chemical agents when appropriate that address: ☒ ☐ ☐ (1) known medical and behavioral health conditions that would contraindicate certain types of force; (2) acceptable chemical agents and the methods of Policy 948.4 (g) application. ☒ ☐ ☐ (3) signs or symptoms that should result in Policy 948.4 (i) immediate referral to medical or behavioral health. ☒ ☐ ☐ (4) instruction on the Constitutional Limitations of Policy 948.4 (b) Use of Force. ☒ ☐ ☐ (5) physical training force options that may require Policy 948.4 the use of perishable skills. ☒ ☐ ☐ (6) timelines the facility uses to define regular Policy 948.4 training. ☒ ☐ ☐ 1361 GRIEVANCE PROCEDURE Policy 956 Grievance Procedure Policy 956.3 The facility administrator shall develop and implement written policies and procedures whereby any youth may The facility had seven grievances filed in appeal and have resolved grievances relating to any 2024. Reviewed the quarterly grievance condition of confinement, including but not limited to summary reports and 2024 grievance log. If health care services, classification decisions, program ☒ ☐ ☐ a grievance involves staff, video cameras will participation, telephone, mail or visiting procedures, food, clothing, bedding, mistreatment, harassment or be reviewed. All grievances reviewed were violations of the nondiscrimination policy. There shall be completed within the required time frames. no time limit on filing grievances. Policies and The facility is in compliance with this procedures shall include provisions whereby the facility regulation. manager ensures: (a) a grievance form and instructions for registering a Policy 956.5 Grievance Policy and Forms grievance, which includes provisions for the youth to Accessibility have free access to the form; ☒ ☐ ☐ All youth interviewed knew of the grievance process and the location of the forms in the housing unit. (b) the youth shall have the option to confidentially file Policy 956.6 Process for the grievance or to deliver the form to any youth Submitting/Resolving a Grievance supervision staff working in the facility; A locked grievance box was observed in each ☒ ☐ ☐ living unit. All youth interviewed knew the location of the box to confidentially file grievances. (c) resolution of the grievance at the lowest appropriate Policy 956.6 staff level; ☒ ☐ ☐ (d) provision for a prompt review and initial response to Policy 956.6 grievances within three (3) business days, grievances Policy 956.9 Food Services, Education, that relate to health and safety issues must be Health Care, Behavioral Health Grievances addressed immediately; ☒ ☐ ☐ The facility promptly responds to grievances and attempts to resolve them the same day. 7421 Riverside Indio JH Targeted PRO 2024 Page 8 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (1) The youth may elect to be present to explain Policy 956.6 his/her version of the grievance to a person not directly involved in the circumstances which led to ☒ ☐ ☐ the grievance. (2) Provision for a staff representative approved by Policy 956.6 the facility administrator to assist the youth. ☒ ☐ ☐ (e) provision for a written response to the grievance Policy 956.7 Unresolved Grievances/ which includes the reasons for the decisions; Appeals ☒ ☐ ☐ Policy 956.12 Resolution and Documentation of Grievances (f) a system which provides that any appeal of a Policy 956.7 grievance shall be heard by a person not directly involved in the circumstances which led to the ☒ ☐ ☐ grievance; (g) resolution of the grievance must occur within ten (10) Policy 956.7 business days unless circumstances dictate a longer time frame. The youth shall be notified of any delay; ☒ ☐ ☐ and, (h) the policy shall provide multiple internal and external Policy 956.10 Reporting Sexual Abuse and methods to report sexual abuse and sexual harassment. Sexual Harassment references PREA ☒ ☐ ☐ Policies Whether or not associated with a grievance, concerns Policy 324 Complaints Against Staff of parents, guardians, staff or other parties shall be addressed and documented in accordance with written ☒ ☐ ☐ policies and procedures within a specified timeframe. 1371 PROGRAMS, RECREATION, AND Policy 962 Recreation, Programs, and EXERCISE. Exercise The facility administrator shall develop and implement written policies and procedures for programs, ☒ ☐ ☐ recreation, and exercise for all youth. The intent is to minimize the amount of time youth are in their rooms or their bed area. Juvenile facilities shall provide the opportunity for Policy 962.4.1 Minimum Requirements programs, recreation, and exercise a minimum of three hours a day during the week and five hours a day each Reviewed the AM and PM unit calendars for Saturday, Sunday or other non-school days, of which February, May, and June 2024 which one hour shall be an outdoor activity, weather calculate Title 15 programming, recreation, permitting. and exercise along with other institutional operations. The agency utilizes daily unit logs which track programming, recreation, and exercise. Reviewed unit logs for February, May, and ☒ ☐ ☐ June 2024. In addition, the agency tracks programming utilizing the Program Attendance Log Summary which documents the programming offered and signed by youth acknowledging attendance. Reviewed logs for February, May, and June 2024. The facility is in compliance with this regulation. A youth’s participation in programs, recreation, and Policy 962.4.1 exercise may be suspended only upon a written finding by the administrator/manager or designee that a youth ☒ ☐ ☐ represents a threat to the safety and security of the facility. 7421 Riverside Indio JH Targeted PRO 2024 Page 9 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS Such program, recreation, and exercise schedule shall Policy 962.4.1 be posted in the living units. ☒ ☐ ☐ Program, recreation, and exercise calendars were posted in the living units. There will be a written annual review of the programs, Policy 962.7 Annual Review recreation, and exercise by the responsible agency to ensure content offered is current, consistent, and Annual Review of Program, Recreation, and relevant to the population. Exercise completed by Michael Brinkman, the previous Division Director on September 23, 2023. This review was completed prior to ☒ ☐ ☐ their transfer. The facility historically completes the annual review every December. Division Director Crystal Nieto indicated the annual review will be completed by year-end. (a) Programs. All youth shall be provided with the Policy 962.4.1 opportunity for at least one hour of daily programming to include, but not be limited to, trauma focused, cognitive, The facility utilizes community-based evidence-based, best practice interventions that are organizations, service providers, and facility culturally relevant and linguistically appropriate, or pro- staff to ensure programming needs are met. social interventions and activities designed to reduce recidivism. These programs should be based on the Riverside County Office of Education youth’s individual needs as required by Sections 1355 provides SHARP-Sexual Health and and 1356. Such programs may be provided under the Adolescent Risk Prevention. direction of the Chief Probation Officer or the County Office of Education and can be administered by county The High School Graduate Program which is partners such as mental health agencies, community a seven-week program offered by Dr. based organizations, faith-based organizations or Renford Reese and the Prison Education Probation staff. Project. Programs may include but are not limited to: (1) Cognitive Behavior Interventions; Riverside University Health System- (2) Management of Stress and Trauma; Behavioral Health provides Moral (3) Anger Management; Reconation Therapy. (4) Conflict Resolution; ☒ ☐ ☐ (5) Juvenile Justice System; Staff-led programming include: (6) Trauma-related interventions; (7) Victim Awareness; • 100 Hour Reentry Pre-Release (8) Self-Improvement; Program (9) Parenting Skills and support; • Drug Free World (10) Tolerance and Diversity; • Human Relations Media (11) Healing Informed Approaches; • Restorative Justice (12) Interventions by Credible Messengers; • Money Management (13) Gender Specific Programming; • Healthy Living (14) Art, creative writing, or self-expression; • Forward Thinking Journals (15) CPR and First Aid training; (16) Restorative Justice or Civic Engagement; The facility has recently partnered with four (17) Career and leadership opportunities; and, new community-based organizations who (18) Other topics suitable to the youth population. will provide justice-involved programming beginning December 1, 2024. Interviews with youth affirm they receive programming on a daily basis. (b) Recreation. All youth shall be provided the opportunity Policy 962.4.1 for at least one hour of daily access to unscheduled activities such as leisure reading, letter writing, and Interviews with youth affirm they receive an ☒ ☐ ☐ entertainment. Activities shall be supervised and include hour of recreation every day. orientation and may include coaching of youth. 7421 Riverside Indio JH Targeted PRO 2024 Page 10 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (c) Exercise. All youth shall be provided with the Policy 962.4.1 opportunity for at least one hour of large muscle activity each day. ☒ ☐ ☐ Interviews with youth affirm they receive an hour of large muscle activity every day. The administrator/manager may suspend, for a period Policy 962.4.1 not to exceed 24 hours, access to recreation and programs. The administrator/manager shall document ☒ ☐ ☐ the reasons why suspension of recreation and programs occurs. 7421 Riverside Indio JH Targeted PRO 2024 Page 11 of 11 A453 JUV Targeted PRO eff. 1/2024 JUVENILE HALLS, SPECIAL PURPOSE JUVENILE HALLS AND CAMPS Board of State and Community Corrections PROCEDURES CHECKLIST1 BSCC Code: 7423 FACILITY NAME: Youth Treatment and Education Center at Alan M. Crogan FACILITY TYPE: Camp (YTEC-AMC) PERSON(S) INTERVIEWED: Rachel Ligtenberg-Division Director, Todd Hough-Assistant Division Director, Veronica Soto- Assistant Division Director, C. Lewallen-Supervising Probation Officer, B. Aguilar-Probation Corrections Officer II, O. Palcios-Probation Corrections Officer II Saul Copado and Nicole Cotin-Riverside University Correctional Health System, Aaron Perez and Edgar Comacho-Riverside University Behavioral Health System, 2 male youth age 19, male youth age 18, male youth age 17 FIELD REPRESENTATIVE: Shay Molennor DATE: November 20-21, 2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS 1321 STAFFING Policy 906.4 (a) Staffing Requirements Each juvenile facility shall: The agency staff for their JH, Camp, and (a) have an adequate number of personnel sufficient to SYTF which are co-located on the same carry out the overall facility operation and its campus. The total combined population was programming, to provide for safety and security of youth 71 on November 20, 2024. and staff, and meet established standards and regulations; Population numbers: • 19 Detention • 34 Camp • 18 SYTF BSCC staff reviewed the staff schedule, attendance schedule, and Duty Logs for March 2024, Master schedule effective ☒ ☐ ☐ August 8, 2024, departmental organizational chart, and supervising schedule. • 1 Probation Division Director • 2 Assistant Division Directors • 13 Supervising Probation Officers • 1 Senior Probation Officer • 18 Senior Probation Corrections Officers (11 vacant) • 102 Probation Corrections Officers (22 vacancies) The agency is in compliance with this regulation. (b) ensure that no required services shall be denied Policy 906.4 (b) because of insufficient numbers of staff on duty absent ☒ ☐ ☐ exigent circumstances; (c) have a sufficient number of supervisory level staff to Policy 906.4 (c) ensure adequate supervision of all staff members; ☒ ☐ ☐ 1 This document is intended for use as a tool during the targeted inspection process; this worksheet may not contain each Title 15 regulation that is required. Additionally, many regulations on this worksheet are SUMMARIES of the regulation; the text on this worksheet may not contain the entire text of the actual regulation. Please refer to the complete California Code of Regulations, Title 15, Minimum Standards for Juvenile Facilities, Division 1, Chapter 1, Subchapter 5 for the complete list and text of regulations. 7423 Riverside YTEC Camp Targeted PRO 2024 Page 1 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (d) have a clearly identified person on duty at all times Policy 906.4 (e) who is responsible for operations and activities and has completed the Juvenile Corrections Officer Core Course ☒ ☐ ☐ and PC 832 training; (e) have at least one staff member present on each living Policy 906.4 (f) unit whenever there are youth in the living unit; ☒ ☐ ☐ (f) have sufficient food service personnel relative to the Policy 906.4 (g) number and security of living units, including staff qualified and available to: plan menus meeting nutritional Reviewed the August 22, 2024, kitchen requirements of youth; provide kitchen supervision; direct schedule. The schedule of shifts rotates every food preparation and servings; conduct related training six months. The facility has a Correctional programs for culinary staff; and maintain necessary Food Services Supervisor, two senior records; or, a facility may serve food that meets nutritional ☒ ☐ ☐ correctional cooks, five correctional cooks, standards prepared by an outside source; and two correctional senior food services workers. A Food Services Manager oversees all of the agency’s institutional food services. The agency provides three hot meals and two snacks per day. (g) have sufficient administrative, clerical, recreational, Policy 906.4 (h) medical, dental, mental health, building maintenance, transportation, control room, facility security and other In addition to staff assigned to the housing support staff for the efficient management of the facility, units, the agency provides an appropriate and to ensure that youth supervision staff shall not be level of staff to operate booking, diverted from supervising youth; and, transportation, and clerical services. The agency provides a Store Keeper (vacant), House Manager, and three laundry workers (one vacant). Riverside Facilities Management provides maintenance, janitorial, and groundskeeping to ensure ☒ ☐ ☐ compliance with facility sanitation and safety. Riverside University Health Systems provide medical and behavioral health services for the facility. Medical services are provided 24 hours a day, seven days a week. Behavioral Health services are provided seven days a week. Coverage is typically provided from 7:30 a.m. to 8:00 p.m. After- hours mental health coverage is available. (h) assign sufficient youth supervision staff to provide Policy 906.4 (i) continuous wide awake supervision of youth, subject to temporary variations in staff assignments to meet special ☒ ☐ ☐ program needs. Staffing shall be in compliance with a minimum youth-staff ratio for the following facility types: (1) Juvenile Halls The facility is not a Juvenile Hall. (A) during the hours that youth are awake, one wide-awake youth supervision staff member on ☐ ☐ ☒ duty for each 10 youth in detention; (B) during the hours that youth are confined to their room for the purpose of sleeping, one wide-awake youth supervision staff member on duty for each ☐ ☐ ☒ 30 youth in detention; (C) at least two wide-awake youth supervision staff members on duty at all times, regardless of the number of youth in detention, unless an arrangement has been made for backup support ☐ ☐ ☒ services which allow for immediate response to emergencies; and, 7423 Riverside YTEC Camp Targeted PRO 2024 Page 2 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (D) at least one youth supervision staff member on duty who is the same gender as youth housed in ☐ ☐ ☒ the facility. (E) personnel with primary responsibility for other duties such as administration, supervision of personnel, academic or trade instruction, clerical, ☐ ☐ ☒ kitchen or maintenance shall not be classified as youth supervision staff positions. (2) Special Purpose Juvenile Halls The facility is not a Special Purpose Juvenile (A) during hours that youth are awake, one wide- Hall. awake youth supervision staff member on duty for ☐ ☐ ☒ each 10 youth in detention; (B) during the hours that youth are confined to their room for the purpose of sleeping, one wide-awake youth supervision staff member on duty for each ☐ ☐ ☒ 30 youth in detention; (C) at least two wide-awake youth supervision staff members on duty at all times, regardless of the number of youth in detention, unless an arrangement has been made for backup support ☐ ☐ ☒ services which allow for immediate response to emergencies; and, (D) at least one youth supervision staff member on duty who is the same gender as youth housed in ☐ ☐ ☒ the facility. (E) personnel with primary responsibility for other duties such as administration, supervision of personnel, academic or trade instruction, clerical, ☐ ☐ ☒ kitchen or maintenance shall not be classified as youth supervision staff positions. (3) Camps Policy 906.5 (a) Youth-To-Staff Ratio by (A) during the hours that youth are awake, one Facility wide-awake youth supervision staff member on ☒ ☐ ☐ duty for each 15 youth in the camp population; (B) during the hours that youth are confined to their Policy 906.5 (b) room for the purpose of sleeping, one wide-awake youth supervision staff member on duty for each ☒ ☐ ☐ 30 youth present in the facility; (C) at least two wide-awake youth supervision staff Policy 906.5 (c) members on duty at all times, regardless of the number of youth in residence, unless arrangements have been made for backup support ☒ ☐ ☐ services which allow for immediate response to emergencies; (D) at least one youth supervision staff member on Policy 906.5 (d) duty who is the same gender as youth housed in ☒ ☐ ☐ the facility; (E) in addition to the minimum staff to youth ratio Policy 906.5 (d) required in (h)(3)(A)-(B), consideration shall be given to the size, design, and location of the camp; types of youth committed to the camp; and the ☒ ☐ ☐ function of the camp in determining the level of supervision necessary to maintain the safety and welfare of youth and staff; (F) personnel with primary responsibility for other Policy 906.5 (f) duties such as administration, supervision of personnel, academic or trade instruction, clerical, ☒ ☐ ☐ farm, forestry, kitchen or maintenance shall not be classified as youth supervision staff positions. 7423 Riverside YTEC Camp Targeted PRO 2024 Page 3 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS 1328 SAFETY CHECKS Policy 931 Safety Checks The facility administrator shall develop and implement Reviewed safety checks for February, May, policy and procedures that provide for direct visual and June 2024. The facility utilizes Guard1 observation of youth at a minimum of every 15 minutes, Plus to record safety checks. at random or varied intervals during hours when youth are asleep or when youth are in their rooms, confined in The Duty Officer will review the rounds report holding cells or confined to their bed in a dormitory. one time each shift. They will investigate any Supervision is not replaced, but may be supplemented late or missing safety checks and errors in the by, an audio/visual electronic surveillance system system. Staff are required to complete an designed to detect overt, aggressive or assaultive incident report to address these behavior and to summon aid in emergencies. All safety discrepancies. Reviewed twelve incident checks shall be documented with the actual time the reports from February, May, and June 2024. check is completed. The agency has a policy to conduct regular monitoring of safety checks. The Supervising ☒ ☐ ☐ Probation Officer is required each month to randomly compare safety checks in the computer or safety check form with recorded video. The audit is to be documented on an SPO Safety Check Monitoring Log. Reviewed February, May, and June 2024 Safety Check Monitoring logs. BSCC staff discussed with the agency the safety checks reviewed on the graveyard shifts throughout all units had multiple checks conducted at the same time. Provided technical assistance in order to maintain compliance with this regulation, youth supervision staff need to ensure safety checks are random and varied. 1354.5 ROOM CONFINEMENT Policy 1053 Room Confinement (a) The facility administrator shall develop and Reviewed five instances of room confinement. implement written policies and procedures addressing The documentation consisted of the Incident the confinement of youth in their room that are Report, Juvenile Facility Room Confinement consistent with Welfare and Institutions Code Section ☒ ☐ ☐ Report, and safety check log. All were for 208.3. The placement of a youth in room confinement fighting or threatening other youth or staff. shall be accomplished in accordance with the following guidelines: The facility is in compliance with this regulation. (1) Room confinement shall not be used before Policy 1053.3 other, less restrictive, options have been attempted and exhausted, unless attempting those options ☒ ☐ ☐ poses a threat to the safety or security of any youth or staff. (2) Room confinement shall not be used for the Policy 1053.3 purposes of punishment, coercion, convenience, or ☒ ☐ ☐ retaliation by staff. (3) Room confinement shall not be used to the extent Policy 1053.3 that it compromises the mental and physical health ☒ ☐ ☐ of the youth. (b) A youth may be held up to four hours in room Policy 1053.4 Use of Room Confinement confinement. After the youth has been held in room confinement for a period of four hours, staff shall do one Staff document the youth’s behavior every ☒ ☐ ☐ or more of the following: hour and efforts made to assist the youth in re-integrating. (1) Return the youth to general population. Policy 1053.4 ☒ ☐ ☐ (2) Consult with mental health or medical staff. Policy 1053.4 ☒ ☐ ☐ 7423 Riverside YTEC Camp Targeted PRO 2024 Page 4 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (3) Develop an individualized plan that includes the Policy 1053.4 goals and objectives to be met in order to reintegrate ☒ ☐ ☐ the youth to general population. (4) If room confinement must be extended beyond Policy 1053.4 four hours, staff shall do each of the following: Policy 1053. Documentation (A) Document the reasons for room confinement and the basis for the extension, the date and time None of the room confinements reviewed ☒ ☐ ☐ the youth was first placed in room confinement, lasted longer than four hours. and when he or she is eventually released from room confinement. (B) Develop an individualized plan that includes Policy 1053.4 the goals and objectives to be met in order to ☒ ☐ ☐ integrate the youth to general population. (C) Obtain documented authorization by the Policy 1053.4 facility superintendent or his or her designee ☒ ☐ ☐ every four hours thereafter. (5) This section is not intended to limit the use of Policy 1053.3 single-person rooms or cells for the housing of youth in juvenile facilities and does not apply to normal ☒ ☐ ☐ sleeping hours. (6) This section does not apply to youth or wards in Policy 1053.3 court holding facilities or adult facilities. ☒ ☐ ☐ (7) Nothing in this section shall be construed to Policy 1053.3 conflict with any law providing greater or additional ☒ ☐ ☐ protections to youth. (8) This section does not apply during an Policy 1053.3 extraordinary emergency circumstance that requires a significant departure from normal institutional operations, including a natural disaster or facility- wide threat that poses an imminent and substantial ☒ ☐ ☐ risk of harm to multiple staff or youth. This exception shall apply for the shortest amount of time needed to address this imminent and substantial risk of harm. (9) This section does not apply when a youth is Policy 1053.3 placed in a locked cell or sleeping room to treat and protect against the spread of a communicable disease for the shortest amount of time required to reduce the risk of infection, with the written approval of a licensed physician or nurse practitioner, when the youth is not required to be in an infirmary for an ☒ ☐ ☐ illness. Additionally, this section does not apply when a youth is placed in a locked cell or sleeping room for required extended care after medical treatment with the written approval of a licensed physician or nurse practitioner, when the youth is not required to be in an infirmary for illness. 7423 Riverside YTEC Camp Targeted PRO 2024 Page 5 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS 1357 USE OF FORCE Policy 948 Use of Force Policy 948.12 Inappropriate Use of Force by The facility administrator, in cooperation with the Staff responsible physician, shall develop and implement written policies and procedures for the use of force, Reviewed ten reports documenting Use of which may include chemical agents. Force shall never Force incidents. The reports involved youth be applied as punishment, discipline, retaliation or involved in fights or assaulting other youth. treatment. ☒ ☐ ☐ The video is reviewed on use-of-force (a) At a minimum, each facility shall develop policies and incidents by the Duty Officer and facility procedures which: management. A Use of Force Review is held once a month. The facility is in compliance with this regulation. (1) restricts the use of force to that which is deemed Policy 948.6 Use of Force reasonable and necessary, as defined in Section 1302 to ensure the safety and security of youth, staff, others ☒ ☐ ☐ and the facility. (2) outline the force options available to staff including Policy 948.1.1 Definitions both physical and non-physical options and define Policy 948.5 Interventions when those force options are appropriate. Policy 948.7 Physical Restraint Techniques Policy 948.8 Defense Techniques ☒ ☐ ☐ Policy 948.9 Physical Restraints Policy 948.10 Chemical Agents/Oleoresin Capsicum Spray (3) describe force options or techniques that are Policy 948.12 Inappropriate Use of Force by expressly prohibited by the facility. ☒ ☐ ☐ Staff (4) describe the requirements of staff to report any Policy 948.12 inappropriate use of force, and to take affirmative ☒ ☐ ☐ action to immediately stop it. (5) define a standardized reporting format that Policy 948.13 Incident Report Documentation includes time period and procedure for documenting Policy 957 Reporting of Incidents and Other and reporting the use of force, including reporting Information requirements of management and line staff and Policy 948.13.1 Duty Officer (DO)/Supervising procedures for reviewing and tracking use of force Probation Officer (SPO) incidents by supervisory and or management staff, Policy 948.13.2 Facility Managers’ which include procedures for debriefing a particular Responsibilities incident with staff and/or youth for the purposes of ☒ ☐ ☐ training as well as mitigating the effects of trauma that The agency has developed UOF incident may have been experienced by staff and /or the youth report checklist guides and conducts audits to involved. ensure all required elements of this regulation are met. The incident reports consistently address the debriefing of youth and staff by the Duty Officer. (6) Include an administrative review and a system for Policy 948.13.2 investigating unreasonable use of force. A facility manager is required to review and ☒ ☐ ☐ certify all use of force reports. A Use of Force Review is held once a month for debriefing, tracking, and training purposes. 7423 Riverside YTEC Camp Targeted PRO 2024 Page 6 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (7) define the role, notification, and follow-up Policy 948.7 Physical Restraint Techniques procedures required after use of force incidents for Policy 948.8 Defense Techniques medical, mental health staff and parents or legal 948.10.4 Once Staff Decide to Use OC Spray guardians. Medical staff are immediately notified and respond to the units to provide clearance or ☒ ☐ ☐ direct follow-up care. Interviews with medical and mental health providers affirm they are notified in all use of force incidents. In addition, documentation reviewed confirms the youth’s parent or guardians are notified of UOF incidents. (8) describe the limitations of use of force on pregnant Policy 948.11 Use of Force Involving youth in accordance with Penal Code Section 6030(f) Pregnant Youth ☒ ☐ ☐ and Welfare and Institutions Code Section 222. (b) Facilities that authorize chemical agents as a force Policy 948.10 Chemical Agents/Oleoresin option shall include policies and procedures that: Capsicum (OC) Spray (1) identify who is approved to carry and/or utilize chemical agents in the facility and the type, size and ☒ ☐ ☐ the approved method of deployment for those chemical agents. (2) mandate that chemical agents only be used when Policy 948.10.2 When to Use OC Spray there is an imminent threat to the youth’s safety or the safety of others and only when de-escalation efforts The staff clearly documented warnings and ☒ ☐ ☐ have been unsuccessful or are not reasonably attempts to de-escalate. possible. (3) outline the facility’s approved methods and Policy 948.10.5 OC Spray Aftercare timelines for decontamination from chemical agents. Procedures This shall include that youth who have been exposed to chemical agents shall not be left unattended until Youth are placed on Direct Visual Supervision that youth is fully decontaminated or is no longer for one hour after being decontaminated. If the suffering the effects of the chemical agent. ☒ ☐ ☐ youth declines decontamination or refuses to be assessed by medical, they are to be directly supervised for two hours. The agency utilizes an OC Spray Checklist which ensures all elements of this regulation are met. (4) define the role, notification, and follow-up Policy 948.10.4 Once Staff Decide to Use OC procedures required after use of force incidents Spray involving chemical agents for medical, mental health Policy 948.10.5 (g) staff and parents or legal guardians. Policy 948.13.1 Duty Officer/Supervising Probation Officer ☒ ☐ ☐ The incident reports consistently document all required notifications after use-of-force incidents involving chemical agents. Medical staff respond directly to location for all use of force incidents. (5) provide for the documentation of each incident of Policy 948.13 Incident Report use of chemical agents, including the reasons for Documentation which it was used, efforts to de-escalate prior to use, youth and staff involved, the date, time and location ☒ ☐ ☐ of use, decontamination procedures applied and identification of any injuries sustained as a result of such use. (c) Facilities shall develop policies and procedure which Policy 948.4 Required Training require that agencies provide initial and regular training in use of force and chemical agents when appropriate that address: ☒ ☐ ☐ (1) known medical and behavioral health conditions that would contraindicate certain types of force; 7423 Riverside YTEC Camp Targeted PRO 2024 Page 7 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (2) acceptable chemical agents and the methods of Policy 948.4 (g) application. ☒ ☐ ☐ (3) signs or symptoms that should result in Policy 948.4 (i) immediate referral to medical or behavioral health. ☒ ☐ ☐ (4) instruction on the Constitutional Limitations of Policy 948.4 (b) Use of Force. ☒ ☐ ☐ (5) physical training force options that may require Policy 948.4 the use of perishable skills. ☒ ☐ ☐ (6) timelines the facility uses to define regular Policy 948.4 training. ☒ ☐ ☐ 1361 GRIEVANCE PROCEDURE Policy 956 Grievance Procedure Policy 956.3 The facility administrator shall develop and implement written policies and procedures whereby any youth may Reviewed 40 grievances filed in February, appeal and have resolved grievances relating to any May, and June 2024. In addition, reviewed condition of confinement, including but not limited to the quarterly grievance summary reports and health care services, classification decisions, program ☒ ☐ ☐ 2024 grievance log. If a grievance involves participation, telephone, mail or visiting procedures, food, clothing, bedding, mistreatment, harassment or staff, video cameras will be reviewed. All violations of the nondiscrimination policy. There shall be grievances reviewed were completed within no time limit on filing grievances. Policies and the required time frames. The facility is in procedures shall include provisions whereby the facility compliance with this regulation. manager ensures: (a) a grievance form and instructions for registering a Policy 956.5 Grievance Policy and Forms grievance, which includes provisions for the youth to Accessibility have free access to the form; ☒ ☐ ☐ All youth interviewed knew of the grievance process and the location of the forms in the housing unit. (b) the youth shall have the option to confidentially file Policy 956.6 Process for Submitting/ the grievance or to deliver the form to any youth Resolving a Grievance supervision staff working in the facility; A locked grievance box was observed in each ☒ ☐ ☐ living unit. All youth interviewed knew the location of the box to confidentially file grievances. (c) resolution of the grievance at the lowest appropriate Policy 956.6 staff level; ☒ ☐ ☐ (d) provision for a prompt review and initial response to Policy 956.6 grievances within three (3) business days, grievances Policy 956.9 Food Services, Education, that relate to health and safety issues must be Health Care, Behavioral Health Grievances addressed immediately; ☒ ☐ ☐ The facility promptly responds to grievances and attempts to resolve them the same day. (1) The youth may elect to be present to explain Policy 956.6 his/her version of the grievance to a person not directly involved in the circumstances which led to ☒ ☐ ☐ the grievance. (2) Provision for a staff representative approved by Policy 956.6 the facility administrator to assist the youth. ☒ ☐ ☐ (e) provision for a written response to the grievance Policy 956.7 Unresolved Grievances/ which includes the reasons for the decisions; Appeals ☒ ☐ ☐ Policy 956.12 Resolution and Documentation of Grievances (f) a system which provides that any appeal of a Policy 956.7 grievance shall be heard by a person not directly involved in the circumstances which led to the ☒ ☐ ☐ grievance; 7423 Riverside YTEC Camp Targeted PRO 2024 Page 8 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (g) resolution of the grievance must occur within ten (10) Policy 956.7 business days unless circumstances dictate a longer time frame. The youth shall be notified of any delay; ☒ ☐ ☐ and, (h) the policy shall provide multiple internal and external Policy 956.10 Reporting Sexual Abuse and methods to report sexual abuse and sexual harassment. Sexual Harassment references PREA ☒ ☐ ☐ Policies Whether or not associated with a grievance, concerns Policy 324 Complaints Against Staff of parents, guardians, staff or other parties shall be addressed and documented in accordance with written ☒ ☐ ☐ policies and procedures within a specified timeframe. 1371 PROGRAMS, RECREATION, AND Policy 962 Recreation, Programs, and EXERCISE. Exercise The facility administrator shall develop and implement written policies and procedures for programs, ☒ ☐ ☐ recreation, and exercise for all youth. The intent is to minimize the amount of time youth are in their rooms or their bed area. Juvenile facilities shall provide the opportunity for Policy 962.4.1 Minimum Requirements programs, recreation, and exercise a minimum of three hours a day during the week and five hours a day each Reviewed the AM and PM unit calendars for Saturday, Sunday or other non-school days, of which February, May, and June 2024 which one hour shall be an outdoor activity, weather calculate Title 15 programming, recreation, permitting. and exercise along with other institutional operations. The agency utilizes daily unit logs which track programming, recreation, and exercise. Reviewed unit logs for February, May, and ☒ ☐ ☐ June 2024. In addition, the agency tracks programming utilizing the Program Attendance Log Summary which documents the programming offered and signed by youth acknowledging attendance. Reviewed logs for February, May, and June 2024. The facility is in compliance with this regulation. A youth’s participation in programs, recreation, and Policy 962.4.1 exercise may be suspended only upon a written finding by the administrator/manager or designee that a youth ☒ ☐ ☐ represents a threat to the safety and security of the facility. Such program, recreation, and exercise schedule shall Policy 962.4.1 be posted in the living units. ☒ ☐ ☐ Program, recreation, and exercise calendars were posted in the living units. There will be a written annual review of the programs, Policy 962.7 Annual Review recreation, and exercise by the responsible agency to ensure content offered is current, consistent, and Annual Review of Program, Recreation, and relevant to the population. ☒ ☐ ☐ Exercise completed by Veronica Soto, Assistant Division Director, on August 7, 2024. 7423 Riverside YTEC Camp Targeted PRO 2024 Page 9 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (a) Programs. All youth shall be provided with the Policy 962.4.1 opportunity for at least one hour of daily programming to include, but not be limited to, trauma focused, cognitive, The agency has partnered with community- evidence-based, best practice interventions that are based organizations and service providers culturally relevant and linguistically appropriate, or pro- and utilized facility staff to ensure social interventions and activities designed to reduce programming needs are met. recidivism. These programs should be based on the youth’s individual needs as required by Sections 1355 Community-based organizations provide and 1356. Such programs may be provided under the Kids in Konflict. direction of the Chief Probation Officer or the County Office of Education and can be administered by county Chapman University Fowler School of Law partners such as mental health agencies, community Mediation Clinic conducts a Conflict based organizations, faith-based organizations or Resolution program. Probation staff. Programs may include but are not limited to: Riverside County Office of Education offers (1) Cognitive Behavior Interventions; Welding. (2) Management of Stress and Trauma; (3) Anger Management; Riverside County District Attorney’s Crime (4) Conflict Resolution; Prevention Unit provides a Real Men Read (5) Juvenile Justice System; program. (6) Trauma-related interventions; (7) Victim Awareness; Riverside University Health System- (8) Self-Improvement; Behavioral Health provides the following (9) Parenting Skills and support; programs: (10) Tolerance and Diversity; Aggression Replacement Training (ART) (11) Healing Informed Approaches; Moral Recantation Therapy (MRT) (12) Interventions by Credible Messengers; Dialectical Behavior Therapy (DBT) (13) Gender Specific Programming; Living in Balance ☒ ☐ ☐ (14) Art, creative writing, or self-expression; Seeking Safety (15) CPR and First Aid training; Eye Movement Desensitization and (16) Restorative Justice or Civic Engagement; Reprocessing (EMDR) (17) Career and leadership opportunities; and, Trauma Focused Cognitive Behavior (18) Other topics suitable to the youth population. Therapy (TF-CBT) A New Direction Change Model Wraparound Services California Family Life Center provides employment and education opportunities through the Workforce Innovation and Opportunity Act. Youth also have the opportunity to participate in outside employment upon reaching milestone within the program. Staff-led programming includes: Restorative Justice Healthy Living Forward Thinking Journals Minute to Win It Jeopardy Interviews with youth indicate they receive programming on a daily basis. (b) Recreation. All youth shall be provided the opportunity Policy 962.4.1 for at least one hour of daily access to unscheduled activities such as leisure reading, letter writing, and Interviews with youth affirm they receive an ☒ ☐ ☐ entertainment. Activities shall be supervised and include hour of recreation every day. orientation and may include coaching of youth. 7423 Riverside YTEC Camp Targeted PRO 2024 Page 10 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (c) Exercise. All youth shall be provided with the Policy 962.4.1 opportunity for at least one hour of large muscle activity each day. ☒ ☐ ☐ Interviews with youth affirm they receive an hour of large muscle activity every day. The administrator/manager may suspend, for a period Policy 962.4.1 not to exceed 24 hours, access to recreation and programs. The administrator/manager shall document ☒ ☐ ☐ the reasons why suspension of recreation and programs occurs. 7423 Riverside YTEC Camp Targeted PRO 2024 Page 11 of 11 A453 JUV Targeted PRO eff. 1/2024 JUVENILE HALLS, SPECIAL PURPOSE JUVENILE HALLS AND CAMPS Board of State and Community Corrections PROCEDURES CHECKLIST1 BSCC Code: 7425 FACILITY NAME: Detention at Alan M. Crogran (Detention-AMC) FACILITY TYPE: JH PERSON(S) INTERVIEWED: Rachel Ligtenberg-Division Director, Todd Hough-Assistant Division Director, Veronica Soto- Assistant Division Director, C. Lewallen-Supervising Probation Officer, T. Chadwick-Supervising Probation Officer, D. Martinez-Senior Probation Corrections Officer, Saul Copado and Nicole Cotin-Riverside University Correctional Health System, Aaron Perez and Edgar Comacho-Riverside University Behavioral Health System, 2 male youth age 19, male youth age 17 FIELD REPRESENTATIVE: Shay Molennor DATE: November 20-21, 2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS 1321 STAFFING Policy 906.4 (a) Staffing Requirements Each juvenile facility shall: (a) have an adequate number of personnel sufficient to The agency staff for their JH, Camp, and carry out the overall facility operation and its SYTF which are co-located on the same programming, to provide for safety and security of youth campus. The total combined population was and staff, and meet established standards and 71 on November 20, 2024. regulations; Population numbers: • 19 Detention • 34 Camp • 18 SYTF BSCC staff reviewed the staff schedule, attendance schedule, and Duty Logs for March 2024, Master schedule effective ☒ ☐ ☐ August 8, 2024, departmental organizational chart, and supervising schedule. • 1 Probation Division Director • 2 Assistant Division Directors • 13 Supervising Probation Officers • 1 Senior Probation Officer • 18 Senior Probation Corrections Officers (11 vacant) • 102 Probation Corrections Officers (22 vacancies) The agency is in compliance with this regulation. (b) ensure that no required services shall be denied Policy 906.4 (b) because of insufficient numbers of staff on duty absent ☒ ☐ ☐ exigent circumstances; (c) have a sufficient number of supervisory level staff to Policy 906.4 (c) ensure adequate supervision of all staff members; ☒ ☐ ☐ 1 This document is intended for use as a tool during the targeted inspection process; this worksheet may not contain each Title 15 regulation that is required. Additionally, many regulations on this worksheet are SUMMARIES of the regulation; the text on this worksheet may not contain the entire text of the actual regulation. Please refer to the complete California Code of Regulations, Title 15, Minimum Standards for Juvenile Facilities, Division 1, Chapter 1, Subchapter 5 for the complete list and text of regulations. 7425 Riverside Detention at AMC JH Targeted PRO 2024 Page 1 of 10 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (d) have a clearly identified person on duty at all times Policy 906.4 (e) who is responsible for operations and activities and has completed the Juvenile Corrections Officer Core Course ☒ ☐ ☐ and PC 832 training; (e) have at least one staff member present on each living Policy 906.4 (f) unit whenever there are youth in the living unit; ☒ ☐ ☐ (f) have sufficient food service personnel relative to the Policy 906.4 (g) number and security of living units, including staff qualified and available to: plan menus meeting nutritional Reviewed the August 22, 2024, kitchen requirements of youth; provide kitchen supervision; direct schedule. The schedule of shifts rotates every food preparation and servings; conduct related training six months. The facility has a Correctional programs for culinary staff; and maintain necessary Food Services Supervisor, two senior records; or, a facility may serve food that meets nutritional ☒ ☐ ☐ correctional cooks, five correctional cooks, standards prepared by an outside source; and two correctional senior food services workers. A Food Services Manager oversees all of the agency’s institutional food services. The agency provides three hot meals and two snacks per day. (g) have sufficient administrative, clerical, recreational, Policy 906.4 (h) medical, dental, mental health, building maintenance, transportation, control room, facility security and other In addition to staff assigned to the housing support staff for the efficient management of the facility, units, the agency provides an appropriate and to ensure that youth supervision staff shall not be level of staff to operate booking, diverted from supervising youth; and, transportation, and clerical services. The agency provides a Store Keeper (vacant), House Manager, and three laundry workers (one vacant). Riverside Facilities Management provides maintenance, janitorial, and groundskeeping to ensure ☒ ☐ ☐ compliance with facility sanitation and safety. Riverside University Health Systems provide medical and behavioral health services for the facility. Medical services are provided 24 hours a day, seven days a week. Behavioral Health services are provided seven days a week. Coverage is typically provided from 7:30 a.m. to 8:00 p.m. After- hours mental health coverage is available. (h) assign sufficient youth supervision staff to provide Policy 906.4 (i) continuous wide awake supervision of youth, subject to temporary variations in staff assignments to meet special ☒ ☐ ☐ program needs. Staffing shall be in compliance with a minimum youth-staff ratio for the following facility types: (1) Juvenile Halls The facility is not a Juvenile Hall. (A) during the hours that youth are awake, one wide-awake youth supervision staff member on ☐ ☐ ☒ duty for each 10 youth in detention; (B) during the hours that youth are confined to their room for the purpose of sleeping, one wide-awake youth supervision staff member on duty for each ☐ ☐ ☒ 30 youth in detention; (C) at least two wide-awake youth supervision staff members on duty at all times, regardless of the number of youth in detention, unless an arrangement has been made for backup support ☐ ☐ ☒ services which allow for immediate response to emergencies; and, 7425 Riverside Detention at AMC JH Targeted PRO 2024 Page 2 of 10 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (D) at least one youth supervision staff member on duty who is the same gender as youth housed in ☐ ☐ ☒ the facility. (E) personnel with primary responsibility for other duties such as administration, supervision of personnel, academic or trade instruction, clerical, ☐ ☐ ☒ kitchen or maintenance shall not be classified as youth supervision staff positions. (2) Special Purpose Juvenile Halls The facility is not a Special Purpose Juvenile (A) during hours that youth are awake, one wide- Hall. awake youth supervision staff member on duty for ☐ ☐ ☒ each 10 youth in detention; (B) during the hours that youth are confined to their room for the purpose of sleeping, one wide-awake youth supervision staff member on duty for each ☐ ☐ ☒ 30 youth in detention; (C) at least two wide-awake youth supervision staff members on duty at all times, regardless of the number of youth in detention, unless an arrangement has been made for backup support ☐ ☐ ☒ services which allow for immediate response to emergencies; and, (D) at least one youth supervision staff member on duty who is the same gender as youth housed in ☐ ☐ ☒ the facility. (E) personnel with primary responsibility for other duties such as administration, supervision of personnel, academic or trade instruction, clerical, ☐ ☐ ☒ kitchen or maintenance shall not be classified as youth supervision staff positions. (3) Camps Policy 906.5 (a) Youth-To-Staff Ratio by (A) during the hours that youth are awake, one Facility wide-awake youth supervision staff member on ☒ ☐ ☐ duty for each 15 youth in the camp population; (B) during the hours that youth are confined to their Policy 906.5 (b) room for the purpose of sleeping, one wide-awake youth supervision staff member on duty for each ☒ ☐ ☐ 30 youth present in the facility; (C) at least two wide-awake youth supervision staff Policy 906.5 (c) members on duty at all times, regardless of the number of youth in residence, unless arrangements have been made for backup support ☒ ☐ ☐ services which allow for immediate response to emergencies; (D) at least one youth supervision staff member on Policy 906.5 (d) duty who is the same gender as youth housed in ☒ ☐ ☐ the facility; (E) in addition to the minimum staff to youth ratio Policy 906.5 (d) required in (h)(3)(A)-(B), consideration shall be given to the size, design, and location of the camp; types of youth committed to the camp; and the ☒ ☐ ☐ function of the camp in determining the level of supervision necessary to maintain the safety and welfare of youth and staff; (F) personnel with primary responsibility for other Policy 906.5 (f) duties such as administration, supervision of personnel, academic or trade instruction, clerical, ☒ ☐ ☐ farm, forestry, kitchen or maintenance shall not be classified as youth supervision staff positions. 7425 Riverside Detention at AMC JH Targeted PRO 2024 Page 3 of 10 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS 1328 SAFETY CHECKS Policy 931 Safety Checks The facility administrator shall develop and implement policy and procedures that provide for direct visual Reviewed safety checks for February, May, observation of youth at a minimum of every 15 minutes, and June 2024. The facility utilizes Guard1 at random or varied intervals during hours when youth Plus to record safety checks. are asleep or when youth are in their rooms, confined in holding cells or confined to their bed in a dormitory. The Duty Officer will review the rounds report Supervision is not replaced, but may be supplemented one time each shift. They will investigate any by, an audio/visual electronic surveillance system late or missing safety checks and errors in the designed to detect overt, aggressive or assaultive system. Staff are required to complete an behavior and to summon aid in emergencies. All safety incident report to address these checks shall be documented with the actual time the discrepancies. Reviewed twelve incident check is completed. reports from February, May, and June 2024. The agency has a policy to conduct regular monitoring of safety checks. The Supervising ☒ ☐ ☐ Probation Officer is required each month to randomly compare safety checks in the computer or safety check form with recorded video. The audit is to be documented on an SPO Safety Check Monitoring Log. Reviewed February, May, and June 2024 Safety Check Monitoring logs. BSCC staff discussed with the agency the safety checks reviewed on the graveyard shifts throughout all units had multiple checks conducted at the same time. Provided technical assistance in order to maintain compliance with this regulation, youth supervision staff need to ensure safety checks are random and varied. 1354.5 ROOM CONFINEMENT Policy 1053 Room Confinement (a) The facility administrator shall develop and implement written policies and procedures addressing Reviewed three instances of room the confinement of youth in their room that are confinement. The documentation consisted of consistent with Welfare and Institutions Code Section the Incident Report, Juvenile Facility Room 208.3. The placement of a youth in room confinement Confinement Report, and safety check log. All ☒ ☐ ☐ shall be accomplished in accordance with the following were for fighting or threatening other youth or guidelines: staff. The facility is in compliance with this regulation. (1) Room confinement shall not be used before Policy 1053.3 other, less restrictive, options have been attempted and exhausted, unless attempting those options ☒ ☐ ☐ poses a threat to the safety or security of any youth or staff. (2) Room confinement shall not be used for the Policy 1053.3 purposes of punishment, coercion, convenience, or ☒ ☐ ☐ retaliation by staff. (3) Room confinement shall not be used to the extent Policy 1053.3 that it compromises the mental and physical health ☒ ☐ ☐ of the youth. (b) A youth may be held up to four hours in room Policy 1053.4 Use of Room Confinement confinement. After the youth has been held in room confinement for a period of four hours, staff shall do one Staff document the youth’s behavior every ☒ ☐ ☐ or more of the following: hour and efforts made to assist the youth in re-integrating. 7425 Riverside Detention at AMC JH Targeted PRO 2024 Page 4 of 10 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (1) Return the youth to general population. Policy 1053.4 ☒ ☐ ☐ (2) Consult with mental health or medical staff. Policy 1053.4 ☒ ☐ ☐ (3) Develop an individualized plan that includes the Policy 1053.4 goals and objectives to be met in order to reintegrate ☒ ☐ ☐ the youth to general population. (4) If room confinement must be extended beyond Policy 1053.4 four hours, staff shall do each of the following: Policy 1053. Documentation (A) Document the reasons for room confinement and the basis for the extension, the date and time None of the room confinements lasted longer ☒ ☐ ☐ the youth was first placed in room confinement, than four hours. and when he or she is eventually released from room confinement. (B) Develop an individualized plan that includes Policy 1053.4 the goals and objectives to be met in order to ☒ ☐ ☐ integrate the youth to general population. (C) Obtain documented authorization by the Policy 1053.4 facility superintendent or his or her designee ☒ ☐ ☐ every four hours thereafter. (5) This section is not intended to limit the use of Policy 1053.3 single-person rooms or cells for the housing of youth in juvenile facilities and does not apply to normal ☒ ☐ ☐ sleeping hours. (6) This section does not apply to youth or wards in Policy 1053.3 court holding facilities or adult facilities. ☒ ☐ ☐ (7) Nothing in this section shall be construed to Policy 1053.3 conflict with any law providing greater or additional ☒ ☐ ☐ protections to youth. (8) This section does not apply during an Policy 1053.3 extraordinary emergency circumstance that requires a significant departure from normal institutional operations, including a natural disaster or facility- wide threat that poses an imminent and substantial ☒ ☐ ☐ risk of harm to multiple staff or youth. This exception shall apply for the shortest amount of time needed to address this imminent and substantial risk of harm. (9) This section does not apply when a youth is Policy 1053.3 placed in a locked cell or sleeping room to treat and protect against the spread of a communicable disease for the shortest amount of time required to reduce the risk of infection, with the written approval of a licensed physician or nurse practitioner, when the youth is not required to be in an infirmary for an ☒ ☐ ☐ illness. Additionally, this section does not apply when a youth is placed in a locked cell or sleeping room for required extended care after medical treatment with the written approval of a licensed physician or nurse practitioner, when the youth is not required to be in an infirmary for illness. 7425 Riverside Detention at AMC JH Targeted PRO 2024 Page 5 of 10 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS 1357 USE OF FORCE Policy 948 Use of Force The facility administrator, in cooperation with the Policy 948.12 Inappropriate Use of Force by responsible physician, shall develop and implement Staff written policies and procedures for the use of force, which may include chemical agents. Force shall never Reviewed six reports documenting Use of be applied as punishment, discipline, retaliation or Force incidents. The reports involved youth treatment. involved in fights or assaulting other youth. (a) At a minimum, each facility shall develop policies and ☒ ☐ ☐ The video is reviewed on use-of-force procedures which: incidents by the Duty Officer and facility management. A Use of Force Review is held once a month. The facility is in compliance with this regulation. (1) restricts the use of force to that which is deemed Policy 948.6 Use of Force reasonable and necessary, as defined in Section 1302 to ensure the safety and security of youth, staff, others ☒ ☐ ☐ and the facility. (2) outline the force options available to staff including Policy 948.1.1 Definitions both physical and non-physical options and define Policy 948.5 Interventions when those force options are appropriate. Policy 948.7 Physical Restraint Techniques Policy 948.8 Defense Techniques ☒ ☐ ☐ Policy 948.9 Physical Restraints Policy 948.10 Chemical Agents/Oleoresin Capsicum Spray (3) describe force options or techniques that are Policy 948.12 Inappropriate Use of Force by expressly prohibited by the facility. ☒ ☐ ☐ Staff (4) describe the requirements of staff to report any Policy 948.12 inappropriate use of force, and to take affirmative ☒ ☐ ☐ action to immediately stop it. (5) define a standardized reporting format that Policy 948.13 Incident Report Documentation includes time period and procedure for documenting Policy 957 Reporting of Incidents and Other and reporting the use of force, including reporting Information requirements of management and line staff and Policy 948.13.1 Duty Officer (DO)/Supervising procedures for reviewing and tracking use of force Probation Officer (SPO) incidents by supervisory and or management staff, Policy 948.13.2 Facility Managers’ which include procedures for debriefing a particular Responsibilities incident with staff and/or youth for the purposes of ☒ ☐ ☐ training as well as mitigating the effects of trauma that The agency has developed UOF incident may have been experienced by staff and /or the youth report checklist guides and conducts audits to involved. ensure all required elements of this regulation are met. The incident reports consistently address the debriefing of youth and staff by the Duty Officer. (6) Include an administrative review and a system for Policy 948.13.2 investigating unreasonable use of force. A facility manager is required to review and ☒ ☐ ☐ certify all use of force reports. A Use of Force Review is held once a month for debriefing, tracking, and training purposes. 7425 Riverside Detention at AMC JH Targeted PRO 2024 Page 6 of 10 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (7) define the role, notification, and follow-up Policy 948.7 Physical Restraint Techniques procedures required after use of force incidents for Policy 948.8 Defense Techniques medical, mental health staff and parents or legal 948.10.4 Once Staff Decide to Use OC Spray guardians. Medical staff are immediately notified and respond to the units to provide clearance or ☒ ☐ ☐ direct follow-up care. Interviews with medical and mental health providers affirm they are notified in all use of force incidents. In addition, documentation reviewed confirms the youth’s parent or guardians are notified of UOF incidents. (8) describe the limitations of use of force on pregnant Policy 948.11 Use of Force Involving youth in accordance with Penal Code Section 6030(f) Pregnant Youth ☒ ☐ ☐ and Welfare and Institutions Code Section 222. (b) Facilities that authorize chemical agents as a force Policy 948.10 Chemical Agents/Oleoresin option shall include policies and procedures that: Capsicum (OC) Spray (1) identify who is approved to carry and/or utilize chemical agents in the facility and the type, size and ☒ ☐ ☐ the approved method of deployment for those chemical agents. (2) mandate that chemical agents only be used when Policy 948.10.2 When to Use OC Spray there is an imminent threat to the youth’s safety or the safety of others and only when de-escalation efforts The staff clearly documented warnings and ☒ ☐ ☐ have been unsuccessful or are not reasonably attempts to de-escalate. possible. (3) outline the facility’s approved methods and Policy 948.10.5 OC Spray Aftercare timelines for decontamination from chemical agents. Procedures This shall include that youth who have been exposed to chemical agents shall not be left unattended until Youth are placed on Direct Visual Supervision that youth is fully decontaminated or is no longer for one hour after being decontaminated. If the suffering the effects of the chemical agent. ☒ ☐ ☐ youth declines decontamination or refuses to be assessed by medical, they are to be directly supervised for two hours. The agency utilizes an OC Spray Checklist which ensures all elements of this regulation are met. (4) define the role, notification, and follow-up Policy 948.10.4 Once Staff Decide to Use OC procedures required after use of force incidents Spray involving chemical agents for medical, mental health Policy 948.10.5 (g) staff and parents or legal guardians. Policy 948.13.1 Duty Officer/Supervising Probation Officer ☒ ☐ ☐ The incident reports consistently document all required notifications after use-of-force incidents involving chemical agents. Medical staff respond directly to location for all use of force incidents. (5) provide for the documentation of each incident of Policy 948.13 Incident Report use of chemical agents, including the reasons for Documentation which it was used, efforts to de-escalate prior to use, youth and staff involved, the date, time and location ☒ ☐ ☐ of use, decontamination procedures applied and identification of any injuries sustained as a result of such use. (c) Facilities shall develop policies and procedure which Policy 948.4 Required Training require that agencies provide initial and regular training in use of force and chemical agents when appropriate that address: ☒ ☐ ☐ (1) known medical and behavioral health conditions that would contraindicate certain types of force; 7425 Riverside Detention at AMC JH Targeted PRO 2024 Page 7 of 10 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (2) acceptable chemical agents and the methods of Policy 948.4 (g) application. ☒ ☐ ☐ (3) signs or symptoms that should result in Policy 948.4 (i) immediate referral to medical or behavioral health. ☒ ☐ ☐ (4) instruction on the Constitutional Limitations of Policy 948.4 (b) Use of Force. ☒ ☐ ☐ (5) physical training force options that may require Policy 948.4 the use of perishable skills. ☒ ☐ ☐ (6) timelines the facility uses to define regular Policy 948.4 training. ☒ ☐ ☐ 1361 GRIEVANCE PROCEDURE Policy 956 Grievance Procedure The facility administrator shall develop and implement Policy 956.3 written policies and procedures whereby any youth may appeal and have resolved grievances relating to any Reviewed one grievance filed in October condition of confinement, including but not limited to 2024. In addition, reviewed the quarterly health care services, classification decisions, program grievance summary reports and 2024 participation, telephone, mail or visiting procedures, ☒ ☐ ☐ grievance log. If a grievance involves staff, food, clothing, bedding, mistreatment, harassment or video cameras will be reviewed. All violations of the nondiscrimination policy. There shall be grievances reviewed were completed within no time limit on filing grievances. Policies and the required time frames. The facility is in procedures shall include provisions whereby the facility compliance with this regulation. manager ensures: (a) a grievance form and instructions for registering a Policy 956.5 Grievance Policy and Forms grievance, which includes provisions for the youth to Accessibility have free access to the form; ☒ ☐ ☐ All youth interviewed knew of the grievance process and the location of the forms in the housing unit. (b) the youth shall have the option to confidentially file Policy 956.6 Process for Submitting/ the grievance or to deliver the form to any youth Resolving a Grievance supervision staff working in the facility; A locked grievance box was observed in each ☒ ☐ ☐ living unit. All youth interviewed knew the location of the box to confidentially file grievances. (c) resolution of the grievance at the lowest appropriate Policy 956.6 staff level; ☒ ☐ ☐ (d) provision for a prompt review and initial response to Policy 956.6 grievances within three (3) business days, grievances Policy 956.9 Food Services, Education, that relate to health and safety issues must be Health Care, Behavioral Health Grievances addressed immediately; ☒ ☐ ☐ The facility promptly responds to grievances and attempts to resolve them the same day. (1) The youth may elect to be present to explain Policy 956.6 his/her version of the grievance to a person not directly involved in the circumstances which led to ☒ ☐ ☐ the grievance. (2) Provision for a staff representative approved by Policy 956.6 the facility administrator to assist the youth. ☒ ☐ ☐ (e) provision for a written response to the grievance Policy 956.7 Unresolved Grievances/ which includes the reasons for the decisions; Appeals ☒ ☐ ☐ Policy 956.12 Resolution and Documentation of Grievances (f) a system which provides that any appeal of a Policy 956.7 grievance shall be heard by a person not directly involved in the circumstances which led to the ☒ ☐ ☐ grievance; 7425 Riverside Detention at AMC JH Targeted PRO 2024 Page 8 of 10 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (g) resolution of the grievance must occur within ten (10) Policy 956.7 business days unless circumstances dictate a longer time frame. The youth shall be notified of any delay; ☒ ☐ ☐ and, (h) the policy shall provide multiple internal and external Policy 956.10 Reporting Sexual Abuse and methods to report sexual abuse and sexual harassment. Sexual Harassment references PREA ☒ ☐ ☐ Policies Whether or not associated with a grievance, concerns Policy 324 Complaints Against Staff of parents, guardians, staff or other parties shall be addressed and documented in accordance with written ☒ ☐ ☐ policies and procedures within a specified timeframe. 1371 PROGRAMS, RECREATION, AND Policy 962 Recreation, Programs, and EXERCISE. Exercise The facility administrator shall develop and implement written policies and procedures for programs, ☒ ☐ ☐ recreation, and exercise for all youth. The intent is to minimize the amount of time youth are in their rooms or their bed area. Juvenile facilities shall provide the opportunity for Policy 962.4.1 Minimum Requirements programs, recreation, and exercise a minimum of three hours a day during the week and five hours a day each Reviewed the AM and PM unit calendars for Saturday, Sunday or other non-school days, of which February, May, and June 2024 which one hour shall be an outdoor activity, weather calculate Title 15 programming, recreation, permitting. and exercise along with other institutional operations. The agency utilizes daily unit logs which track programming, recreation, and exercise. Reviewed unit logs for February, May, and ☒ ☐ ☐ June 2024. In addition, the agency tracks programming utilizing the Program Attendance Log Summary which documents the programming offered and signed by youth acknowledging attendance. Reviewed logs for February, May, and June 2024. The facility is in compliance with this regulation. A youth’s participation in programs, recreation, and Policy 962.4.1 exercise may be suspended only upon a written finding by the administrator/manager or designee that a youth ☒ ☐ ☐ represents a threat to the safety and security of the facility. Such program, recreation, and exercise schedule shall Policy 962.4.1 be posted in the living units. ☒ ☐ ☐ Program, recreation, and exercise calendars were posted in the living units. There will be a written annual review of the programs, Policy 962.7 Annual Review recreation, and exercise by the responsible agency to ensure content offered is current, consistent, and Annual Review of Program, Recreation, and relevant to the population. ☒ ☐ ☐ Exercise completed by Veronica Soto, Assistant Division Director, on August 7, 2024. 7425 Riverside Detention at AMC JH Targeted PRO 2024 Page 9 of 10 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (a) Programs. All youth shall be provided with the Policy 962.4.1 opportunity for at least one hour of daily programming to include, but not be limited to, trauma focused, cognitive, The agency has partnered with community- evidence-based, best practice interventions that are based organizations and service providers culturally relevant and linguistically appropriate, or pro- and utilize facility staff to ensure programming social interventions and activities designed to reduce needs are met. recidivism. These programs should be based on the youth’s individual needs as required by Sections 1355 Community-based organizations provide and 1356. Such programs may be provided under the Kids in Konflict. direction of the Chief Probation Officer or the County Office of Education and can be administered by county Chapman University Fowler School of Law partners such as mental health agencies, community Mediation Clinic conducts a Conflict based organizations, faith-based organizations or Resolution program. Probation staff. Programs may include but are not limited to: Riverside County District Attorney’s Crime (1) Cognitive Behavior Interventions; Prevention Unit provides a Real Men Read (2) Management of Stress and Trauma; program. (3) Anger Management; (4) Conflict Resolution; Riverside University Health System- (5) Juvenile Justice System; Behavioral Health provides the following (6) Trauma-related interventions; programs: (7) Victim Awareness; Aggression Replacement Training (ART) ☒ ☐ ☐ (8) Self-Improvement; Moral Recantation Therapy (MRT) (9) Parenting Skills and support; Dialectical Behavior Therapy (DBT) (10) Tolerance and Diversity; Living in Balance (11) Healing Informed Approaches; Seeking Safety (12) Interventions by Credible Messengers; Eye Movement Desensitization and (13) Gender Specific Programming; Reprocessing (EMDR) (14) Art, creative writing, or self-expression; Trauma Focused Cognitive Behavior (15) CPR and First Aid training; Therapy (TF-CBT) (16) Restorative Justice or Civic Engagement; A New Direction (17) Career and leadership opportunities; and, Change Model (18) Other topics suitable to the youth population. Wraparound Services Staff-led programming includes: Restorative Justice Healthy Living Forward Thinking Journals Minute to Win It Jeopardy Interviews with youth indicate they receive programming on a daily basis. (b) Recreation. All youth shall be provided the opportunity Policy 962.4.1 for at least one hour of daily access to unscheduled activities such as leisure reading, letter writing, and Interviews with youth affirm they receive an ☒ ☐ ☐ entertainment. Activities shall be supervised and include hour of recreation every day. orientation and may include coaching of youth. (c) Exercise. All youth shall be provided with the Policy 962.4.1 opportunity for at least one hour of large muscle activity each day. ☒ ☐ ☐ Interviews with youth affirm they receive an hour of large muscle activity every day. The administrator/manager may suspend, for a period Policy 962.4.1 not to exceed 24 hours, access to recreation and programs. The administrator/manager shall document ☒ ☐ ☐ the reasons why suspension of recreation and programs occurs. 7425 Riverside Detention at AMC JH Targeted PRO 2024 Page 10 of 10 A453 JUV Targeted PRO eff. 1/2024 JUVENILE HALLS, SPECIAL PURPOSE JUVENILE HALLS AND CAMPS Board of State and Community Corrections PROCEDURES CHECKLIST1 BSCC Code: 7426 FACILITY NAME: Pathways to Success at Alan M. Crogan (Pathways- AMC) FACILITY TYPE: SYTF PERSON(S) INTERVIEWED: Rachel Ligtenberg-Division Director, Todd Hough-Assistant Division Director, Veronica Soto- Assistant Division Director, C. Lewallen-Supervising Probation Officer, S. Toole-Senior Probation Corrections Officer II, D. Rubio-Probation Corrections Officer II Saul Copado and Nicole Cotin-Riverside University Correctional Health System, Aaron Perez and Edgar Comacho-Riverside University Behavioral Health System, male youth ages 16, 18 and 20 FIELD REPRESENTATIVE: Shay Molennor DATE: November 20-21, 2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS 1321 STAFFING Policy 906.4 (a) Staffing Requirements Each juvenile facility shall: (a) have an adequate number of personnel sufficient to The agency staff for their JH, Camp, and carry out the overall facility operation and its SYTF which are co-located on the same programming, to provide for safety and security of youth campus. The total combined population was and staff, and meet established standards and 71 on November 20, 2024. regulations; Population numbers: • 19 Detention • 34 Camp • 18 SYTF BSCC staff reviewed the staff schedule, attendance schedule and Duty Logs for March 2024, Master schedule effective August 8, ☒ ☐ ☐ 2024, departmental organizational chart, and supervising schedule. • 1 Probation Division Director • 2 Assistant Division Directors • 13 Supervising Probation Officers • 1 Senior Probation Officer • 18 Senior Probation Corrections Officers (11 vacant) • 102 Probation Corrections Officers (22 vacancies) The agency is in compliance with this regulation. (b) ensure that no required services shall be denied Policy 906.4 (b) because of insufficient numbers of staff on duty absent ☒ ☐ ☐ exigent circumstances; (c) have a sufficient number of supervisory level staff to Policy 906.4 (c) ensure adequate supervision of all staff members; ☒ ☐ ☐ 1 This document is intended for use as a tool during the targeted inspection process; this worksheet may not contain each Title 15 regulation that is required. Additionally, many regulations on this worksheet are SUMMARIES of the regulation; the text on this worksheet may not contain the entire text of the actual regulation. Please refer to the complete California Code of Regulations, Title 15, Minimum Standards for Juvenile Facilities, Division 1, Chapter 1, Subchapter 5 for the complete list and text of regulations. 7426 Riverside PTS at AMC SYTF PRO 2024 Page 1 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (d) have a clearly identified person on duty at all times Policy 906.4 (e) who is responsible for operations and activities and has completed the Juvenile Corrections Officer Core Course ☒ ☐ ☐ and PC 832 training; (e) have at least one staff member present on each living Policy 906.4 (f) unit whenever there are youth in the living unit; ☒ ☐ ☐ (f) have sufficient food service personnel relative to the Policy 906.4 (g) number and security of living units, including staff qualified and available to: plan menus meeting nutritional Reviewed the August 22, 2024, kitchen requirements of youth; provide kitchen supervision; direct schedule. The schedule of shifts rotates every food preparation and servings; conduct related training six months. The facility has a Correctional programs for culinary staff; and maintain necessary Food Services Supervisor, two senior records; or, a facility may serve food that meets nutritional ☒ ☐ ☐ correctional cooks, five correctional cooks, standards prepared by an outside source; and two correctional senior food services workers. A Food Services Manager oversees all of the agency’s institutional food services. The agency provides three hot meals and two snacks per day. (g) have sufficient administrative, clerical, recreational, Policy 906.4 (h) medical, dental, mental health, building maintenance, transportation, control room, facility security and other In addition to staff assigned to the housing support staff for the efficient management of the facility, units, the agency provides an appropriate and to ensure that youth supervision staff shall not be level of staff to operate booking, diverted from supervising youth; and, transportation, and clerical services. The agency provides a Store Keeper (vacant), House Manager, and three laundry workers (one vacant). Riverside Facilities Management provides maintenance, janitorial, and groundskeeping to ensure ☒ ☐ ☐ compliance with facility sanitation and safety. Riverside University Health Systems provide medical and behavioral health services for the facility. Medical services are provided 24 hours a day, seven days a week. Behavioral Health services are provided seven days a week. Coverage is typically provided from 7:30 a.m. to 8:00 p.m. After- hours mental health coverage is available. (h) assign sufficient youth supervision staff to provide Policy 906.4 (i) continuous wide awake supervision of youth, subject to temporary variations in staff assignments to meet special ☒ ☐ ☐ program needs. Staffing shall be in compliance with a minimum youth-staff ratio for the following facility types: (1) Juvenile Halls The facility is not a Juvenile Hall. (A) during the hours that youth are awake, one wide-awake youth supervision staff member on ☐ ☐ ☒ duty for each 10 youth in detention; (B) during the hours that youth are confined to their room for the purpose of sleeping, one wide-awake youth supervision staff member on duty for each ☐ ☐ ☒ 30 youth in detention; (C) at least two wide-awake youth supervision staff members on duty at all times, regardless of the number of youth in detention, unless an arrangement has been made for backup support ☐ ☐ ☒ services which allow for immediate response to emergencies; and, 7426 Riverside PTS at AMC SYTF PRO 2024 Page 2 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (D) at least one youth supervision staff member on duty who is the same gender as youth housed in ☐ ☐ ☒ the facility. (E) personnel with primary responsibility for other duties such as administration, supervision of personnel, academic or trade instruction, clerical, ☐ ☐ ☒ kitchen or maintenance shall not be classified as youth supervision staff positions. (2) Special Purpose Juvenile Halls The facility is not a Special Purpose Juvenile (A) during hours that youth are awake, one wide- Hall. awake youth supervision staff member on duty for ☐ ☐ ☒ each 10 youth in detention; (B) during the hours that youth are confined to their room for the purpose of sleeping, one wide-awake youth supervision staff member on duty for each ☐ ☐ ☒ 30 youth in detention; (C) at least two wide-awake youth supervision staff members on duty at all times, regardless of the number of youth in detention, unless an arrangement has been made for backup support ☐ ☐ ☒ services which allow for immediate response to emergencies; and, (D) at least one youth supervision staff member on duty who is the same gender as youth housed in ☐ ☐ ☒ the facility. (E) personnel with primary responsibility for other duties such as administration, supervision of personnel, academic or trade instruction, clerical, ☐ ☐ ☒ kitchen or maintenance shall not be classified as youth supervision staff positions. (3) Camps Policy 906.5 (a) Youth-To-Staff Ratio by (A) during the hours that youth are awake, one Facility wide-awake youth supervision staff member on ☒ ☐ ☐ duty for each 15 youth in the camp population; The agency staffs commitment facilities with one staff to ten youth ratio. (B) during the hours that youth are confined to their Policy 906.5 (b) room for the purpose of sleeping, one wide-awake youth supervision staff member on duty for each ☒ ☐ ☐ 30 youth present in the facility; (C) at least two wide-awake youth supervision staff Policy 906.5 (c) members on duty at all times, regardless of the number of youth in residence, unless arrangements have been made for backup support ☒ ☐ ☐ services which allow for immediate response to emergencies; (D) at least one youth supervision staff member on Policy 906.5 (d) duty who is the same gender as youth housed in ☒ ☐ ☐ the facility; (E) in addition to the minimum staff to youth ratio Policy 906.5 (d) required in (h)(3)(A)-(B), consideration shall be given to the size, design, and location of the camp; types of youth committed to the camp; and the ☒ ☐ ☐ function of the camp in determining the level of supervision necessary to maintain the safety and welfare of youth and staff; 7426 Riverside PTS at AMC SYTF PRO 2024 Page 3 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (F) personnel with primary responsibility for other Policy 906.5 (f) duties such as administration, supervision of personnel, academic or trade instruction, clerical, ☒ ☐ ☐ farm, forestry, kitchen or maintenance shall not be classified as youth supervision staff positions. 1328 SAFETY CHECKS Policy 931 Safety Checks The facility administrator shall develop and implement policy and procedures that provide for direct visual Reviewed safety checks for February, May, observation of youth at a minimum of every 15 minutes, and June 2024. The facility utilizes Guard1 at random or varied intervals during hours when youth Plus to record safety checks. are asleep or when youth are in their rooms, confined in holding cells or confined to their bed in a dormitory. The Duty Officer will review the rounds report Supervision is not replaced, but may be supplemented one time each shift. They will investigate any by, an audio/visual electronic surveillance system late or missing safety checks and errors in the designed to detect overt, aggressive or assaultive system. Staff are required to complete an behavior and to summon aid in emergencies. All safety incident report to address these checks shall be documented with the actual time the discrepancies. Reviewed twelve incident check is completed. reports from February, May, and June 2024. The agency has a policy to conduct regular monitoring of safety checks. The Supervising ☒ ☐ ☐ Probation Officer is required each month to randomly compare safety checks in the computer or safety check form with recorded video. The audit is to be documented on an SPO Safety Check Monitoring Log. Reviewed February, May, and June 2024 Safety Check Monitoring logs. BSCC staff discussed with the agency the safety checks reviewed on the graveyard shifts throughout all units had multiple checks conducted at the same time. Provided technical assistance in order to maintain compliance with this regulation, youth supervision staff need to ensure safety checks are random and varied. 1354.5 ROOM CONFINEMENT Policy 1053 Room Confinement (a) The facility administrator shall develop and implement written policies and procedures addressing Reviewed two instances of room confinement the confinement of youth in their room that are both of which involved threatening behavior to consistent with Welfare and Institutions Code Section staff. The documentation consisted of the 208.3. The placement of a youth in room confinement ☒ ☐ ☐ Incident Report, Juvenile Facility Room shall be accomplished in accordance with the following Confinement Report, and safety check log. guidelines: The facility is in compliance with this regulation. (1) Room confinement shall not be used before Policy 1053.3 other, less restrictive, options have been attempted and exhausted, unless attempting those options ☒ ☐ ☐ poses a threat to the safety or security of any youth or staff. (2) Room confinement shall not be used for the Policy 1053.3 purposes of punishment, coercion, convenience, or ☒ ☐ ☐ retaliation by staff. (3) Room confinement shall not be used to the extent Policy 1053.3 that it compromises the mental and physical health ☒ ☐ ☐ of the youth. 7426 Riverside PTS at AMC SYTF PRO 2024 Page 4 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (b) A youth may be held up to four hours in room Policy 1053.4 Use of Room Confinement confinement. After the youth has been held in room confinement for a period of four hours, staff shall do one Staff document the youth’s behavior every ☒ ☐ ☐ or more of the following: hour and efforts made to assist the youth in re-integrating. (1) Return the youth to general population. Policy 1053.4 ☒ ☐ ☐ (2) Consult with mental health or medical staff. Policy 1053.4 ☒ ☐ ☐ (3) Develop an individualized plan that includes the Policy 1053.4 goals and objectives to be met in order to reintegrate ☒ ☐ ☐ the youth to general population. (4) If room confinement must be extended beyond Policy 1053.4 four hours, staff shall do each of the following: Policy 1053. Documentation (A) Document the reasons for room confinement and the basis for the extension, the date and time One of the room confinements reviewed was ☒ ☐ ☐ the youth was first placed in room confinement, in excess of four hours. An individual plan was and when he or she is eventually released from developed. The youth’s total time spent on room confinement. room confinement was eight and a half hours. (B) Develop an individualized plan that includes Policy 1053.4 the goals and objectives to be met in order to ☒ ☐ ☐ integrate the youth to general population. (C) Obtain documented authorization by the Policy 1053.4 facility superintendent or his or her designee ☒ ☐ ☐ every four hours thereafter. (5) This section is not intended to limit the use of Policy 1053.3 single-person rooms or cells for the housing of youth in juvenile facilities and does not apply to normal ☒ ☐ ☐ sleeping hours. (6) This section does not apply to youth or wards in Policy 1053.3 court holding facilities or adult facilities. ☒ ☐ ☐ (7) Nothing in this section shall be construed to Policy 1053.3 conflict with any law providing greater or additional ☒ ☐ ☐ protections to youth. (8) This section does not apply during an Policy 1053.3 extraordinary emergency circumstance that requires a significant departure from normal institutional operations, including a natural disaster or facility- wide threat that poses an imminent and substantial ☒ ☐ ☐ risk of harm to multiple staff or youth. This exception shall apply for the shortest amount of time needed to address this imminent and substantial risk of harm. (9) This section does not apply when a youth is Policy 1053.3 placed in a locked cell or sleeping room to treat and protect against the spread of a communicable disease for the shortest amount of time required to reduce the risk of infection, with the written approval of a licensed physician or nurse practitioner, when the youth is not required to be in an infirmary for an ☒ ☐ ☐ illness. Additionally, this section does not apply when a youth is placed in a locked cell or sleeping room for required extended care after medical treatment with the written approval of a licensed physician or nurse practitioner, when the youth is not required to be in an infirmary for illness. 7426 Riverside PTS at AMC SYTF PRO 2024 Page 5 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS 1357 USE OF FORCE Policy 948 Use of Force The facility administrator, in cooperation with the Policy 948.12 Inappropriate Use of Force by responsible physician, shall develop and implement Staff written policies and procedures for the use of force, which may include chemical agents. Force shall never Reviewed ten reports documenting Use of be applied as punishment, discipline, retaliation or Force incidents. The reports involved youth treatment. involved in fights or assaulting other youth. (a) At a minimum, each facility shall develop policies and ☒ ☐ ☐ The video is reviewed on use-of-force procedures which: incidents by the Duty Officer and facility management. A Use of Force Review is held once a month. The facility is in compliance with this regulation. (1) restricts the use of force to that which is deemed Policy 948.6 Use of Force reasonable and necessary, as defined in Section 1302 to ensure the safety and security of youth, staff, others ☒ ☐ ☐ and the facility. (2) outline the force options available to staff including Policy 948.1.1 Definitions both physical and non-physical options and define Policy 948.5 Interventions when those force options are appropriate. Policy 948.7 Physical Restraint Techniques Policy 948.8 Defense Techniques ☒ ☐ ☐ Policy 948.9 Physical Restraints Policy 948.10 Chemical Agents/Oleoresin Capsicum Spray (3) describe force options or techniques that are Policy 948.12 Inappropriate Use of Force by expressly prohibited by the facility. ☒ ☐ ☐ Staff (4) describe the requirements of staff to report any Policy 948.12 inappropriate use of force, and to take affirmative ☒ ☐ ☐ action to immediately stop it. (5) define a standardized reporting format that Policy 948.13 Incident Report Documentation includes time period and procedure for documenting Policy 957 Reporting of Incidents and Other and reporting the use of force, including reporting Information requirements of management and line staff and Policy 948.13.1 Duty Officer (DO)/Supervising procedures for reviewing and tracking use of force Probation Officer (SPO) incidents by supervisory and or management staff, Policy 948.13.2 Facility Managers’ which include procedures for debriefing a particular Responsibilities incident with staff and/or youth for the purposes of ☒ ☐ ☐ training as well as mitigating the effects of trauma that The agency has developed UOF incident may have been experienced by staff and /or the youth report checklist guides and conducts audits to involved. ensure all required elements of this regulation are met. The incident reports consistently address the debriefing of youth and staff by the Duty Officer. (6) Include an administrative review and a system for Policy 948.13.2 investigating unreasonable use of force. A facility manager is required to review and ☒ ☐ ☐ certify all use of force reports. A Use of Force Review is held once a month for debriefing, tracking, and training purposes. 7426 Riverside PTS at AMC SYTF PRO 2024 Page 6 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (7) define the role, notification, and follow-up Policy 948.7 Physical Restraint Techniques procedures required after use of force incidents for Policy 948.8 Defense Techniques medical, mental health staff and parents or legal 948.10.4 Once Staff Decide to Use OC Spray guardians. Medical staff are immediately notified and respond to the units to provide clearance or ☒ ☐ ☐ direct follow-up care. Interviews with medical and mental health providers affirm they are notified in all use of force incidents. In addition, documentation reviewed confirms the youth’s parent or guardians are notified of UOF incidents. (8) describe the limitations of use of force on pregnant Policy 948.11 Use of Force Involving youth in accordance with Penal Code Section 6030(f) Pregnant Youth ☒ ☐ ☐ and Welfare and Institutions Code Section 222. (b) Facilities that authorize chemical agents as a force Policy 948.10 Chemical Agents/Oleoresin option shall include policies and procedures that: Capsicum (OC) Spray (1) identify who is approved to carry and/or utilize chemical agents in the facility and the type, size and ☒ ☐ ☐ the approved method of deployment for those chemical agents. (2) mandate that chemical agents only be used when Policy 948.10.2 When to Use OC Spray there is an imminent threat to the youth’s safety or the safety of others and only when de-escalation efforts The staff clearly documented warnings and ☒ ☐ ☐ have been unsuccessful or are not reasonably attempts to de-escalate. possible. (3) outline the facility’s approved methods and Policy 948.10.5 OC Spray Aftercare timelines for decontamination from chemical agents. Procedures This shall include that youth who have been exposed to chemical agents shall not be left unattended until Youth are placed on Direct Visual Supervision that youth is fully decontaminated or is no longer for one hour after being decontaminated. If the suffering the effects of the chemical agent. ☒ ☐ ☐ youth declines decontamination or refuses to be assessed by medical, they are to be directly supervised for two hours. The agency utilizes an OC Spray Checklist which ensures all elements of this regulation are met. (4) define the role, notification, and follow-up Policy 948.10.4 Once Staff Decide to Use OC procedures required after use of force incidents Spray involving chemical agents for medical, mental health Policy 948.10.5 (g) staff and parents or legal guardians. Policy 948.13.1 Duty Officer/Supervising Probation Officer ☒ ☐ ☐ The incident reports consistently document all required notifications after use-of-force incidents involving chemical agents. Medical staff respond directly to location for all use of force incidents. (5) provide for the documentation of each incident of Policy 948.13 Incident Report use of chemical agents, including the reasons for Documentation which it was used, efforts to de-escalate prior to use, youth and staff involved, the date, time and location ☒ ☐ ☐ of use, decontamination procedures applied and identification of any injuries sustained as a result of such use. (c) Facilities shall develop policies and procedure which Policy 948.4 Required Training require that agencies provide initial and regular training in use of force and chemical agents when appropriate that address: ☒ ☐ ☐ (1) known medical and behavioral health conditions that would contraindicate certain types of force; 7426 Riverside PTS at AMC SYTF PRO 2024 Page 7 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (2) acceptable chemical agents and the methods of Policy 948.4 (g) application. ☒ ☐ ☐ (3) signs or symptoms that should result in Policy 948.4 (i) immediate referral to medical or behavioral health. ☒ ☐ ☐ (4) instruction on the Constitutional Limitations of Policy 948.4 (b) Use of Force. ☒ ☐ ☐ (5) physical training force options that may require Policy 948.4 the use of perishable skills. ☒ ☐ ☐ (6) timelines the facility uses to define regular Policy 948.4 training. ☒ ☐ ☐ 1361 GRIEVANCE PROCEDURE Policy 956 Grievance Procedure The facility administrator shall develop and implement Policy 956.3 written policies and procedures whereby any youth may appeal and have resolved grievances relating to any Reviewed 10 grievances filed in February, condition of confinement, including but not limited to May, and June 2024. In addition, reviewed health care services, classification decisions, program the quarterly grievance summary reports and participation, telephone, mail or visiting procedures, ☒ ☐ ☐ 2024 grievance log. If a grievance involves food, clothing, bedding, mistreatment, harassment or staff, video cameras will be reviewed. All violations of the nondiscrimination policy. There shall be grievances reviewed were completed within no time limit on filing grievances. Policies and the required time frames. The facility is in procedures shall include provisions whereby the facility compliance with this regulation. manager ensures: (a) a grievance form and instructions for registering a Policy 956.5 Grievance Policy and Forms grievance, which includes provisions for the youth to Accessibility have free access to the form; ☒ ☐ ☐ All youth interviewed knew of the grievance process and the location of the forms in the housing unit. (b) the youth shall have the option to confidentially file Policy 956.6 Process for Submitting/ the grievance or to deliver the form to any youth Resolving a Grievance supervision staff working in the facility; A locked grievance box was observed in each ☒ ☐ ☐ living unit. All youth interviewed knew the location of the box to confidentially file grievances. (c) resolution of the grievance at the lowest appropriate Policy 956.6 staff level; ☒ ☐ ☐ (d) provision for a prompt review and initial response to Policy 956.6 grievances within three (3) business days, grievances Policy 956.9 Food Services, Education, that relate to health and safety issues must be Health Care, Behavioral Health Grievances addressed immediately; ☒ ☐ ☐ The facility promptly responds to grievances and attempts to resolve them the same day. (1) The youth may elect to be present to explain Policy 956.6 his/her version of the grievance to a person not directly involved in the circumstances which led to ☒ ☐ ☐ the grievance. (2) Provision for a staff representative approved by Policy 956.6 the facility administrator to assist the youth. ☒ ☐ ☐ (e) provision for a written response to the grievance Policy 956.7 Unresolved Grievances/ which includes the reasons for the decisions; Appeals ☒ ☐ ☐ Policy 956.12 Resolution and Documentation of Grievances (f) a system which provides that any appeal of a Policy 956.7 grievance shall be heard by a person not directly involved in the circumstances which led to the ☒ ☐ ☐ grievance; 7426 Riverside PTS at AMC SYTF PRO 2024 Page 8 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (g) resolution of the grievance must occur within ten (10) Policy 956.7 business days unless circumstances dictate a longer time frame. The youth shall be notified of any delay; ☒ ☐ ☐ and, (h) the policy shall provide multiple internal and external Policy 956.10 Reporting Sexual Abuse and methods to report sexual abuse and sexual harassment. Sexual Harassment references PREA ☒ ☐ ☐ Policies Whether or not associated with a grievance, concerns Policy 324 Complaints Against Staff of parents, guardians, staff or other parties shall be addressed and documented in accordance with written ☒ ☐ ☐ policies and procedures within a specified timeframe. 1371 PROGRAMS, RECREATION, AND Policy 962 Recreation, Programs, and EXERCISE. Exercise The facility administrator shall develop and implement written policies and procedures for programs, ☒ ☐ ☐ recreation, and exercise for all youth. The intent is to minimize the amount of time youth are in their rooms or their bed area. Juvenile facilities shall provide the opportunity for Policy 962.4.1 Minimum Requirements programs, recreation, and exercise a minimum of three hours a day during the week and five hours a day each Reviewed the AM and PM unit calendars for Saturday, Sunday or other non-school days, of which February, May, and June 2024 which one hour shall be an outdoor activity, weather calculate Title 15 programming, recreation, permitting. and exercise along with other institutional operations. The agency utilizes daily unit logs which track programming, recreation, and exercise. Reviewed unit logs for February, May, and ☒ ☐ ☐ June 2024. In addition, the agency tracks programming utilizing the Program Attendance Log Summary which documents the programming offered and signed by youth acknowledging attendance. Reviewed logs for February, May, and June 2024. The facility is in compliance with this regulation. A youth’s participation in programs, recreation, and Policy 962.4.1 exercise may be suspended only upon a written finding by the administrator/manager or designee that a youth ☒ ☐ ☐ represents a threat to the safety and security of the facility. Such program, recreation, and exercise schedule shall Policy 962.4.1 be posted in the living units. ☒ ☐ ☐ Program, recreation, and exercise calendars were posted in the living units. There will be a written annual review of the programs, Policy 962.7 Annual Review recreation, and exercise by the responsible agency to ensure content offered is current, consistent, and Annual Review of Program, Recreation, and relevant to the population. ☒ ☐ ☐ Exercise completed by Veronica Soto, Assistant Division Director, on August 7, 2024. 7426 Riverside PTS at AMC SYTF PRO 2024 Page 9 of 11 A453 JUV Targeted PRO eff. 1/2024 (a) Programs. All youth shall be provided with the Policy 962.4.1 opportunity for at least one hour of daily programming to include, but not be limited to, trauma focused, cognitive, The agency has partnered with community- evidence-based, best practice interventions that are based organizations and service providers culturally relevant and linguistically appropriate, or pro- and utilize facility staff to ensure programming social interventions and activities designed to reduce needs are met. recidivism. These programs should be based on the youth’s individual needs as required by Sections 1355 Community-based organizations provide and 1356. Such programs may be provided under the Kids in Konflict. direction of the Chief Probation Officer or the County Office of Education and can be administered by county Chapman University Fowler School of Law partners such as mental health agencies, community Mediation Clinic conducts a Conflict based organizations, faith-based organizations or Resolution program. Probation staff. Programs may include but are not limited to: Riverside County Office of Education offers (1) Cognitive Behavior Interventions; Welding. (2) Management of Stress and Trauma; (3) Anger Management; Chavez Education Services provides the (4) Conflict Resolution; STEP UP Program. (5) Juvenile Justice System; (6) Trauma-related interventions; Riverside Art Museum provides the Creative (7) Victim Awareness; Horizons program. (8) Self-Improvement; (9) Parenting Skills and support; Riverside County District Attorney’s Crime (10) Tolerance and Diversity; Prevention Unit provides a Real Men Read (11) Healing Informed Approaches; program. (12) Interventions by Credible Messengers; (13) Gender Specific Programming; Riverside University Health System- (14) Art, creative writing, or self-expression; Behavioral Health provides the following (15) CPR and First Aid training; programs: (16) Restorative Justice or Civic Engagement; Aggression Replacement Training (ART) ☒ ☐ ☐ (17) Career and leadership opportunities; and, Moral Recantation Therapy (MRT) (18) Other topics suitable to the youth population. Dialectical Behavior Therapy (DBT) Living in Balance Seeking Safety Eye Movement Desensitization and Reprocessing (EMDR) Trauma Focused Cognitive Behavior Therapy (TF-CBT) A New Direction Change Model Wraparound Services California Family Life Center provides employment and education opportunities through the Workforce Innovation and Opportunity Act. Youth also have the opportunity to participate in outside employment upon reaching milestone within the program. Staff-led programming includes: Restorative Justice Healthy Living Forward Thinking Journals Minute to Win It Jeopardy Interviews with youth indicate they receive programming on a daily basis. 7426 Riverside PTS at AMC SYTF PRO 2024 Page 10 of 11 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (b) Recreation. All youth shall be provided the opportunity Policy 962.4.1 for at least one hour of daily access to unscheduled activities such as leisure reading, letter writing, and Interviews with youth affirm they receive an ☒ ☐ ☐ entertainment. Activities shall be supervised and include hour of recreation every day. orientation and may include coaching of youth. (c) Exercise. All youth shall be provided with the Policy 962.4.1 opportunity for at least one hour of large muscle activity each day. ☒ ☐ ☐ Interviews with youth affirm they receive an hour of large muscle activity every day. The administrator/manager may suspend, for a period Policy 962.4.1 not to exceed 24 hours, access to recreation and programs. The administrator/manager shall document ☒ ☐ ☐ the reasons why suspension of recreation and programs occurs. 7426 Riverside PTS at AMC SYTF PRO 2024 Page 11 of 11 A453 JUV Targeted PRO eff. 1/2024 JUVENILE HALLS, SPECIAL PURPOSE JUVENILE HALLS AND CAMPS Board of State and Community Corrections PROCEDURES CHECKLIST1 BSCC Code: 7428 FACILITY NAME: Pathways to Success at Indio Juvenile Hall FACILITY TYPE: SYTF PERSON(S) INTERVIEWED: Crystal Nieto-Division Director, Roy Ramirez-Assistant Division Director, Amanda Hartmann- Supervising Probation Officer, R. Ramirez-Senior Probation Corrections Officer, N. Ochoa-Probation Corrections Officer II, Saul Copado and Nicole Cotin-Riverside University Correctional Health System, Tonya Strickland- Riverside University Behavioral Health System, male youth ages 17, 18, and 19 FIELD REPRESENTATIVE: Shay Molennor DATE: November 13-14, 2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS 1321 STAFFING Policy 906.4 (a) Staffing Requirements Each juvenile facility shall: (a) have an adequate number of personnel sufficient to The agency staff for their JH and SYTF which carry out the overall facility operation and its are co-located on the same campus. The total programming, to provide for safety and security of youth combined population was 49 on November and staff, and meet established standards and 13, 2024. regulations; Population numbers: • 25 Detention • 24 SYTF BSCC staff reviewed the Daily Sworn Staff schedule from February 29, 2024, through April 3, 2024, March attendance and schedule worksheets, Master schedule effective August 8, 2024, in-house and departmental ☒ ☐ ☐ organizational chart, leave management reports, and supervising schedule. • 1 Probation Division Director • 2 Assistant Division Directors • 9 Supervising Probation Officers • 11 Senior Probation Corrections Officers (4 vacant) • 52 Probation Corrections Officers (18 vacancies) • 6 Probation Corrections Officers-TAP (Temporary Assistant Program) The agency is in compliance with this regulation. (b) ensure that no required services shall be denied Policy 906.4 (b) because of insufficient numbers of staff on duty absent ☒ ☐ ☐ exigent circumstances; (c) have a sufficient number of supervisory level staff to Policy 906.4 (c) ensure adequate supervision of all staff members; ☒ ☐ ☐ 1 This document is intended for use as a tool during the targeted inspection process; this worksheet may not contain each Title 15 regulation that is required. Additionally, many regulations on this worksheet are SUMMARIES of the regulation; the text on this worksheet may not contain the entire text of the actual regulation. Please refer to the complete California Code of Regulations, Title 15, Minimum Standards for Juvenile Facilities, Division 1, Chapter 1, Subchapter 5 for the complete list and text of regulations. 7428 Riverside PTS at IJH SYTF Targeted PRO 2024 Page 1 of 10 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (d) have a clearly identified person on duty at all times Policy 906.4 (e) who is responsible for operations and activities and has completed the Juvenile Corrections Officer Core Course ☒ ☐ ☐ and PC 832 training; (e) have at least one staff member present on each living Policy 906.4 (f) unit whenever there are youth in the living unit; ☒ ☐ ☐ (f) have sufficient food service personnel relative to the Policy 906.4 (g) number and security of living units, including staff qualified and available to: plan menus meeting nutritional Reviewed the July 11, 2024, kitchen schedule. requirements of youth; provide kitchen supervision; direct The schedule of shifts rotates every six food preparation and servings; conduct related training months. The facility has a Correctional Food programs for culinary staff; and maintain necessary Services Supervisor, two senior correctional records; or, a facility may serve food that meets nutritional ☒ ☐ ☐ cooks, seven correctional cooks, and a standards prepared by an outside source; correctional senior food services worker. A Food Services Manager oversees all of the agency’s institutional food services. The agency provides three hot meals and two snacks per day. (g) have sufficient administrative, clerical, recreational, Policy 906.4 (h) medical, dental, mental health, building maintenance, transportation, control room, facility security and other In addition to staff assigned to the housing support staff for the efficient management of the facility, units, the agency provides an appropriate and to ensure that youth supervision staff shall not be level of staff to operate booking, diverted from supervising youth; and, transportation, and clerical services. The agency provides a House Manager, two laundry workers (one vacant), two gardeners, a maintenance supervisor, and four maintenance mechanics to ensure compliance with facility sanitation and safety. ☒ ☐ ☐ Riverside University Health Systems provide medical and behavioral health services for the facility. Medical services are provided 24 hours a day, seven days a week. Behavioral Health services are provided seven days a week. Coverage is typically provided from 7:30 a.m. to 8:00 p.m. After- hours mental health coverage is available. (h) assign sufficient youth supervision staff to provide Policy 906.4 (i) continuous wide awake supervision of youth, subject to temporary variations in staff assignments to meet special ☒ ☐ ☐ program needs. Staffing shall be in compliance with a minimum youth-staff ratio for the following facility types: (1) Juvenile Halls Policy 906.5 (a) Youth-To-Staff Ratio by (A) during the hours that youth are awake, one Facility wide-awake youth supervision staff member on ☒ ☐ ☐ duty for each 10 youth in detention; (B) during the hours that youth are confined to their Policy 906.5 (b) room for the purpose of sleeping, one wide-awake youth supervision staff member on duty for each ☒ ☐ ☐ 30 youth in detention; (C) at least two wide-awake youth supervision staff Policy 906.5 (c) members on duty at all times, regardless of the number of youth in detention, unless an arrangement has been made for backup support ☒ ☐ ☐ services which allow for immediate response to emergencies; and, 7428 Riverside PTS at IJH SYTF Targeted PRO 2024 Page 2 of 10 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (D) at least one youth supervision staff member on Policy 906.5 (d) duty who is the same gender as youth housed in ☒ ☐ ☐ the facility. (E) personnel with primary responsibility for other Policy 906.5 (f) duties such as administration, supervision of personnel, academic or trade instruction, clerical, ☒ ☐ ☐ kitchen or maintenance shall not be classified as youth supervision staff positions. (2) Special Purpose Juvenile Halls The facility is not a Special Purpose Juvenile (A) during hours that youth are awake, one wide- Hall. awake youth supervision staff member on duty for ☐ ☐ ☒ each 10 youth in detention; (B) during the hours that youth are confined to their room for the purpose of sleeping, one wide-awake youth supervision staff member on duty for each ☐ ☐ ☒ 30 youth in detention; (C) at least two wide-awake youth supervision staff members on duty at all times, regardless of the number of youth in detention, unless an arrangement has been made for backup support ☐ ☐ ☒ services which allow for immediate response to emergencies; and, (D) at least one youth supervision staff member on duty who is the same gender as youth housed in ☐ ☐ ☒ the facility. (E) personnel with primary responsibility for other duties such as administration, supervision of personnel, academic or trade instruction, clerical, ☐ ☐ ☒ kitchen or maintenance shall not be classified as youth supervision staff positions. (3) Camps The facility is not a Camp. (A) during the hours that youth are awake, one wide-awake youth supervision staff member on ☐ ☐ ☒ duty for each 15 youth in the camp population; (B) during the hours that youth are confined to their room for the purpose of sleeping, one wide-awake youth supervision staff member on duty for each ☐ ☐ ☒ 30 youth present in the facility; (C) at least two wide-awake youth supervision staff members on duty at all times, regardless of the number of youth in residence, unless arrangements have been made for backup support ☐ ☐ ☒ services which allow for immediate response to emergencies; (D) at least one youth supervision staff member on duty who is the same gender as youth housed in ☐ ☐ ☒ the facility; (E) in addition to the minimum staff to youth ratio required in (h)(3)(A)-(B), consideration shall be given to the size, design, and location of the camp; types of youth committed to the camp; and the ☐ ☐ ☒ function of the camp in determining the level of supervision necessary to maintain the safety and welfare of youth and staff; (F) personnel with primary responsibility for other duties such as administration, supervision of personnel, academic or trade instruction, clerical, ☐ ☐ ☒ farm, forestry, kitchen or maintenance shall not be classified as youth supervision staff positions. 7428 Riverside PTS at IJH SYTF Targeted PRO 2024 Page 3 of 10 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS 1328 SAFETY CHECKS Policy 931 Safety Checks The facility administrator shall develop and implement policy and procedures that provide for direct visual Reviewed safety checks for February, May, observation of youth at a minimum of every 15 minutes, and June 2024. The facility utilizes Guard1 at random or varied intervals during hours when youth Plus to record safety checks. are asleep or when youth are in their rooms, confined in holding cells or confined to their bed in a dormitory. The Duty Officer will review the rounds report Supervision is not replaced, but may be supplemented one time each shift. They will investigate any by, an audio/visual electronic surveillance system late or missing safety checks and errors in the designed to detect overt, aggressive or assaultive system. Staff are required to complete an behavior and to summon aid in emergencies. All safety incident report to address these checks shall be documented with the actual time the discrepancies. Reviewed twelve incident check is completed. reports from February, May, and June 2024. The agency has a policy to conduct regular monitoring of safety checks. The Supervising ☒ ☐ ☐ Probation Officer is required each month to randomly compare safety checks in the computer or safety check form with recorded video. The audit is to be documented on an SPO Safety Check Monitoring Log. Reviewed March 2024 Safety Check Monitoring logs. BSCC staff discussed with the agency the safety checks reviewed on the graveyard shifts throughout all units had multiple checks conducted at the same time. Provided technical assistance in order to maintain compliance with this regulation, youth supervision staff need to ensure safety checks are random and varied. 1354.5 ROOM CONFINEMENT Policy 1053 Room Confinement (a) The facility administrator shall develop and implement written policies and procedures addressing The facility had no instances of room the confinement of youth in their room that are confinement. Compliance is based upon a consistent with Welfare and Institutions Code Section ☒ ☐ ☐ review of facility policies and procedures and 208.3. The placement of a youth in room confinement interviews with youth and staff. shall be accomplished in accordance with the following guidelines: (1) Room confinement shall not be used before Policy 1053.3 other, less restrictive, options have been attempted and exhausted, unless attempting those options ☒ ☐ ☐ poses a threat to the safety or security of any youth or staff. (2) Room confinement shall not be used for the Policy 1053.3 purposes of punishment, coercion, convenience, or ☒ ☐ ☐ retaliation by staff. (3) Room confinement shall not be used to the extent Policy 1053.3 that it compromises the mental and physical health ☒ ☐ ☐ of the youth. (b) A youth may be held up to four hours in room Policy 1053.4 Use of Room Confinement confinement. After the youth has been held in room confinement for a period of four hours, staff shall do one ☒ ☐ ☐ or more of the following: (1) Return the youth to general population. Policy 1053.4 ☒ ☐ ☐ (2) Consult with mental health or medical staff. Policy 1053.4 ☒ ☐ ☐ (3) Develop an individualized plan that includes the Policy 1053.4 goals and objectives to be met in order to reintegrate ☒ ☐ ☐ the youth to general population. 7428 Riverside PTS at IJH SYTF Targeted PRO 2024 Page 4 of 10 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (4) If room confinement must be extended beyond Policy 1053.4 four hours, staff shall do each of the following: Policy 1053. Documentation (A) Document the reasons for room confinement and the basis for the extension, the date and time ☒ ☐ ☐ the youth was first placed in room confinement, and when he or she is eventually released from room confinement. (B) Develop an individualized plan that includes Policy 1053.4 the goals and objectives to be met in order to ☒ ☐ ☐ integrate the youth to general population. (C) Obtain documented authorization by the Policy 1053.4 facility superintendent or his or her designee ☒ ☐ ☐ every four hours thereafter. (5) This section is not intended to limit the use of Policy 1053.3 single-person rooms or cells for the housing of youth in juvenile facilities and does not apply to normal ☒ ☐ ☐ sleeping hours. (6) This section does not apply to youth or wards in Policy 1053.3 court holding facilities or adult facilities. ☒ ☐ ☐ (7) Nothing in this section shall be construed to Policy 1053.3 conflict with any law providing greater or additional ☒ ☐ ☐ protections to youth. (8) This section does not apply during an Policy 1053.3 extraordinary emergency circumstance that requires a significant departure from normal institutional operations, including a natural disaster or facility- wide threat that poses an imminent and substantial ☒ ☐ ☐ risk of harm to multiple staff or youth. This exception shall apply for the shortest amount of time needed to address this imminent and substantial risk of harm. (9) This section does not apply when a youth is Policy 1053.3 placed in a locked cell or sleeping room to treat and protect against the spread of a communicable disease for the shortest amount of time required to reduce the risk of infection, with the written approval of a licensed physician or nurse practitioner, when the youth is not required to be in an infirmary for an ☒ ☐ ☐ illness. Additionally, this section does not apply when a youth is placed in a locked cell or sleeping room for required extended care after medical treatment with the written approval of a licensed physician or nurse practitioner, when the youth is not required to be in an infirmary for illness. 1357 USE OF FORCE Policy 948 Use of Force The facility administrator, in cooperation with the Policy 948.12 Inappropriate Use of Force by responsible physician, shall develop and implement Staff written policies and procedures for the use of force, which may include chemical agents. Force shall never Reviewed one documented instance of Use of be applied as punishment, discipline, retaliation or Force which involved a fight between two treatment. ☒ ☐ ☐ youth which resulted in the use of chemical (a) At a minimum, each facility shall develop policies and agents. The Duty Officer is required to review procedures which: video of all use of force incidents. The facility is in compliance with this regulation. (1) restricts the use of force to that which is deemed Policy 948.6 Use of Force reasonable and necessary, as defined in Section 1302 to ensure the safety and security of youth, staff, others ☒ ☐ ☐ and the facility. 7428 Riverside PTS at IJH SYTF Targeted PRO 2024 Page 5 of 10 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (2) outline the force options available to staff including Policy 948.1.1 Definitions both physical and non-physical options and define Policy 948.5 Interventions when those force options are appropriate. Policy 948.7 Physical Restraint Techniques Policy 948.8 Defense Techniques ☒ ☐ ☐ Policy 948.9 Physical Restraints Policy 948.10 Chemical Agents/Oleoresin Capsicum Spray (3) describe force options or techniques that are Policy 948.12 Inappropriate Use of Force by expressly prohibited by the facility. ☒ ☐ ☐ Staff (4) describe the requirements of staff to report any Policy 948.12 inappropriate use of force, and to take affirmative ☒ ☐ ☐ action to immediately stop it. (5) define a standardized reporting format that Policy 948.13 Incident Report Documentation includes time period and procedure for documenting Policy 957 Reporting of Incidents and Other and reporting the use of force, including reporting Information requirements of management and line staff and Policy 948.13.1 Duty Officer (DO)/Supervising procedures for reviewing and tracking use of force Probation Officer (SPO) incidents by supervisory and or management staff, Policy 948.13.2 Facility Managers’ which include procedures for debriefing a particular Responsibilities incident with staff and/or youth for the purposes of ☒ ☐ ☐ training as well as mitigating the effects of trauma that The agency has developed UOF incident may have been experienced by staff and /or the youth report checklist guides and conducts audits to involved. ensure all required elements of this regulation are met. The incident report addressed the debriefing of youth and staff by the Duty Officer. (6) Include an administrative review and a system for Policy 948.13.2 investigating unreasonable use of force. A facility manager is required to review and ☒ ☐ ☐ certify all use of force reports. A Use of Force Review is held once a month for debriefing, tracking, and training purposes. (7) define the role, notification, and follow-up Policy 948.7 Physical Restraint Techniques procedures required after use of force incidents for Policy 948.8 Defense Techniques medical, mental health staff and parents or legal 948.10.4 Once Staff Decide to Use OC Spray guardians. Medical staff are immediately notified and respond to the units to provide clearance or direct follow-up care. Interviews with medical and mental health providers affirm they are ☒ ☐ ☐ notified in all use of force incidents. In addition, documentation reviewed confirms the youth’s parent or guardians were notified of the UOF incident. Provided technical assistance to the agency to clarify policy to ensure notifications are provided in all use-of-force incidents and not those just involving injury or chemical agents. (8) describe the limitations of use of force on pregnant Policy 948.11 Use of Force Involving youth in accordance with Penal Code Section 6030(f) Pregnant Youth ☒ ☐ ☐ and Welfare and Institutions Code Section 222. (b) Facilities that authorize chemical agents as a force Policy 948.10 Chemical Agents/Oleoresin option shall include policies and procedures that: Capsicum (OC) Spray (1) identify who is approved to carry and/or utilize chemical agents in the facility and the type, size and ☒ ☐ ☐ the approved method of deployment for those chemical agents. 7428 Riverside PTS at IJH SYTF Targeted PRO 2024 Page 6 of 10 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (2) mandate that chemical agents only be used when Policy 948.10.2 When to Use OC Spray there is an imminent threat to the youth’s safety or the safety of others and only when de-escalation efforts The staff clearly documented warnings and ☒ ☐ ☐ have been unsuccessful or are not reasonably attempts to de-escalate. possible. (3) outline the facility’s approved methods and Policy 948.10.5 OC Spray Aftercare timelines for decontamination from chemical agents. Procedures This shall include that youth who have been exposed to chemical agents shall not be left unattended until Youth are placed on Direct Visual Supervision that youth is fully decontaminated or is no longer for one hour after being decontaminated. If the suffering the effects of the chemical agent. ☒ ☐ ☐ youth declines decontamination or refuses to be assessed by medical, they are to be directly supervised for two hours. The agency utilizes an OC Spray Checklist which ensures all elements of this regulation are met. (4) define the role, notification, and follow-up Policy 948.10.4 Once Staff Decide to Use OC procedures required after use of force incidents Spray involving chemical agents for medical, mental health Policy 948.10.5 (g) staff and parents or legal guardians. Policy 948.13.1 Duty Officer/Supervising Probation Officer ☒ ☐ ☐ The facility documented all required notifications after the use-of-force incident which involved chemical agents. (5) provide for the documentation of each incident of Policy 948.13 Incident Report use of chemical agents, including the reasons for Documentation which it was used, efforts to de-escalate prior to use, youth and staff involved, the date, time and location ☒ ☐ ☐ of use, decontamination procedures applied and identification of any injuries sustained as a result of such use. (c) Facilities shall develop policies and procedure which Policy 948.4 Required Training require that agencies provide initial and regular training in use of force and chemical agents when appropriate that address: ☒ ☐ ☐ (1) known medical and behavioral health conditions that would contraindicate certain types of force; (2) acceptable chemical agents and the methods of Policy 948.4 (g) application. ☒ ☐ ☐ (3) signs or symptoms that should result in Policy 948.4 (i) immediate referral to medical or behavioral health. ☒ ☐ ☐ (4) instruction on the Constitutional Limitations of Policy 948.4 (b) Use of Force. ☒ ☐ ☐ (5) physical training force options that may require Policy 948.4 the use of perishable skills. ☒ ☐ ☐ (6) timelines the facility uses to define regular Policy 948.4 training. ☒ ☐ ☐ 1361 GRIEVANCE PROCEDURE Policy 956 Grievance Procedure The facility administrator shall develop and implement Policy 956.3 written policies and procedures whereby any youth may appeal and have resolved grievances relating to any The facility had no grievances filed in 2024 condition of confinement, including but not limited to Reviewed the quarterly grievance summary health care services, classification decisions, program reports and 2024 grievance log. Compliance participation, telephone, mail or visiting procedures, ☒ ☐ ☐ is based upon a review of facility policies and food, clothing, bedding, mistreatment, harassment or procedures and interviews with youth and violations of the nondiscrimination policy. There shall be staff. no time limit on filing grievances. Policies and procedures shall include provisions whereby the facility manager ensures: 7428 Riverside PTS at IJH SYTF Targeted PRO 2024 Page 7 of 10 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (a) a grievance form and instructions for registering a Policy 956.5 Grievance Policy and Forms grievance, which includes provisions for the youth to Accessibility have free access to the form; ☒ ☐ ☐ All youth interviewed knew of the grievance process and the location of the forms in the housing unit. (b) the youth shall have the option to confidentially file Policy 956.6 Process for Submitting/ the grievance or to deliver the form to any youth Resolving a Grievance supervision staff working in the facility; A locked grievance box was observed in each ☒ ☐ ☐ living unit. All youth interviewed knew the location of the box to confidentially file grievances. (c) resolution of the grievance at the lowest appropriate Policy 956.6 staff level; ☒ ☐ ☐ (d) provision for a prompt review and initial response to Policy 956.6 grievances within three (3) business days, grievances Policy 956.9 Food Services, Education, that relate to health and safety issues must be ☒ ☐ ☐ Health Care, Behavioral Health Grievances addressed immediately; (1) The youth may elect to be present to explain Policy 956.6 his/her version of the grievance to a person not directly involved in the circumstances which led to ☒ ☐ ☐ the grievance. (2) Provision for a staff representative approved by Policy 956.6 the facility administrator to assist the youth. ☒ ☐ ☐ (e) provision for a written response to the grievance Policy 956.7 Unresolved Grievances/ which includes the reasons for the decisions; Appeals ☒ ☐ ☐ Policy 956.12 Resolution and Documentation of Grievances (f) a system which provides that any appeal of a Policy 956.7 grievance shall be heard by a person not directly involved in the circumstances which led to the ☒ ☐ ☐ grievance; (g) resolution of the grievance must occur within ten (10) Policy 956.7 business days unless circumstances dictate a longer time frame. The youth shall be notified of any delay; ☒ ☐ ☐ and, (h) the policy shall provide multiple internal and external Policy 956.10 Reporting Sexual Abuse and methods to report sexual abuse and sexual harassment. Sexual Harassment references PREA ☒ ☐ ☐ Policies Whether or not associated with a grievance, concerns Policy 324 Complaints Against Staff of parents, guardians, staff or other parties shall be addressed and documented in accordance with written ☒ ☐ ☐ policies and procedures within a specified timeframe. 1371 PROGRAMS, RECREATION, AND Policy 962 Recreation, Programs, and EXERCISE. Exercise The facility administrator shall develop and implement written policies and procedures for programs, ☒ ☐ ☐ recreation, and exercise for all youth. The intent is to minimize the amount of time youth are in their rooms or their bed area. 7428 Riverside PTS at IJH SYTF Targeted PRO 2024 Page 8 of 10 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS Juvenile facilities shall provide the opportunity for Policy 962.4.1 Minimum Requirements programs, recreation, and exercise a minimum of three hours a day during the week and five hours a day each Reviewed the AM and PM unit calendars for Saturday, Sunday or other non-school days, of which February, May, and June 2024 which one hour shall be an outdoor activity, weather calculate Title 15 programming, recreation, permitting. and exercise along with other institutional operations. The agency utilizes daily unit logs which track programming, recreation, and exercise. Reviewed unit logs for February, May, and ☒ ☐ ☐ June 2024. In addition, the agency tracks programming utilizing the Program Attendance Log Summary which documents the programming offered and signed by youth acknowledging attendance. Reviewed logs for February, May, and June 2024. The facility is in compliance with this regulation. A youth’s participation in programs, recreation, and Policy 962.4.1 exercise may be suspended only upon a written finding by the administrator/manager or designee that a youth ☒ ☐ ☐ represents a threat to the safety and security of the facility. Such program, recreation, and exercise schedule shall Policy 962.4.1 be posted in the living units. ☒ ☐ ☐ Program, recreation, and exercise calendars were posted in the living units. There will be a written annual review of the programs, Policy 962.7 Annual Review recreation, and exercise by the responsible agency to ensure content offered is current, consistent, and Annual Review of Program, Recreation, and relevant to the population. Exercise completed by Michael Brinkman, the previous Division Director on September 23, 2023. This review was completed prior to ☒ ☐ ☐ their transfer. The facility historically completes the annual review every December. Division Director Crystal Nieto indicated the annual review will be completed by year-end. 7428 Riverside PTS at IJH SYTF Targeted PRO 2024 Page 9 of 10 A453 JUV Targeted PRO eff. 1/2024 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS (a) Programs. All youth shall be provided with the Policy 962.4.1 opportunity for at least one hour of daily programming to include, but not be limited to, trauma focused, cognitive, The facility utilizes community-based evidence-based, best practice interventions that are organizations, service providers, and facility culturally relevant and linguistically appropriate, or pro- staff to ensure programming needs are met. social interventions and activities designed to reduce recidivism. These programs should be based on the Riverside County Office of Education youth’s individual needs as required by Sections 1355 provides SHARP-Sexual Health and and 1356. Such programs may be provided under the Adolescent Risk Prevention. direction of the Chief Probation Officer or the County Office of Education and can be administered by county The High School Graduate Program is a partners such as mental health agencies, community seven-week program offered by Dr. Renford based organizations, faith-based organizations or Reese and the Prison Education Project. Probation staff. Programs may include but are not limited to: Riverside University Health System- (1) Cognitive Behavior Interventions; Behavioral Health provides the Change (2) Management of Stress and Trauma; Model to SYTF youth which includes Moral (3) Anger Management; Reconation Therapy, Aggression (4) Conflict Resolution; Replacement Training, Trauma Focused (5) Juvenile Justice System; ☒ ☐ ☐ CBT, and Individual and Family Counseling. (6) Trauma-related interventions; (7) Victim Awareness; Staff-led programming includes:- (8) Self-Improvement; • 100 Hour Reentry Pre-Release (9) Parenting Skills and support; Program (10) Tolerance and Diversity; • Drug Free World (11) Healing Informed Approaches; • Human Relations Media (12) Interventions by Credible Messengers; • Restorative Justice (13) Gender Specific Programming; • Money Management (14) Art, creative writing, or self-expression; • Healthy Living (15) CPR and First Aid training; • Forward Thinking Journals (16) Restorative Justice or Civic Engagement; (17) Career and leadership opportunities; and, The facility has recently partnered with four (18) Other topics suitable to the youth population. new community based organizations who will provide justice-involved programming beginning December 1, 2024. Interviews with youth affirm they receive programming on a daily basis. (b) Recreation. All youth shall be provided the opportunity Policy 962.4.1 for at least one hour of daily access to unscheduled activities such as leisure reading, letter writing, and Interviews with youth affirm they receive an ☒ ☐ ☐ entertainment. Activities shall be supervised and include hour of recreation every day. orientation and may include coaching of youth. (c) Exercise. All youth shall be provided with the Policy 962.4.1 opportunity for at least one hour of large muscle activity each day. ☒ ☐ ☐ Interviews with youth affirm they receive an hour of large muscle activity every day. The administrator/manager may suspend, for a period Policy 962.4.1 not to exceed 24 hours, access to recreation and programs. The administrator/manager shall document ☒ ☐ ☐ the reasons why suspension of recreation and programs occurs. 7428 Riverside PTS at IJH SYTF Targeted PRO 2024 Page 10 of 10 A453 JUV Targeted PRO eff. 1/2024