Sacramento (2025-2026 inspection cycle)

June 3, 2025 Julie Wherry, Interim Chief Probation Officer Sacramento County Probation Department 8745 Folsom Boulevard Sacramento, California 95826 2025-2026 UNANNOUNCED INSPECTION, WELFARE & INSTITUTION S CODE SECTIONS 209 & 885, SACRAMENTO COUNTY PROBATION DEPARTMENT DETENTION FACILITIES Dear Chief Wherry: An Unannounced I nspection of the Sacramento County Probation Department was completed for the following facilities between Tuesday, May 13, 2025, and Wednesday, May 14, 2025: FACILITY NAME BSCC # FACILITY TYPE Sacramento County Youth Detention Facility 7437 JH Valley Oaks Youth Academy (VOYA) 7439 SYTF These inspections were conducted pursuant to Welfare and Institutions Code Sections 209 and 885 to determine compliance with the Minimum Standards for Juvenile Detention Facilities as outlined in Titles 15 and 24, California Code of Regulations. INSPECTION RESULTS The focus of the Unannounced Inspection was to evaluate Classification, Grievance, and Visiting Processes based on technical assistance recommendations made in the 2024 Targeted Inspection. We were provided draft policy changes and documentation of grievances requested. Additionally, we interviewed youth and staff while on site to confirm practices have improved regarding classification and visiting status, as well as a reduction in Grievances based on clarification of a complaint versus a suggestion. We identified no items of noncompliance with Title 15 Minimum Standards. Refer to the attached Title 15 Modified Procedures Checklist for detailed information. * * * Please email me at elizabeth.gong@bscc.ca.gov or call (916) 704-2503 if you have any questions. Julie Wherry Interim Chief Probation Officer Page 2 Sincerely, ELIZABETH GONG Field Representative Facilities Standards and Operations Division Enclosures Cc: Presiding Judge, Sacramento County Juvenile Court* Chair, Juvenile Justice Commission, Sacramento County* Chair, Board of Supervisors, Sacramento County* County Administrator, Sacramento County* Kristalyn McDonald, Chief Deputy Probation Officer, Sacramento County Juvenile Facilities *Copies of the inspection are available upon request or online at www.bscc.ca.gov. 7437+ Sacramento JH SYTF UI LTR 25-26 JUVENILE HALLS, SPECIAL PURPOSE JUVENILE HALLS AND CAMPS Board of State and Community Corrections PROCEDURES CHECKLIST1,2 BSCC Code: 7437 FACILITY NAME: Sacramento County Youth Detention Facility FACILITY TYPE: JH PERSON(S) INTERVIEWED: Kristalyn McDonald, Chief Deputy Probation Officer; Jessica Elorduy, Assistant Chief Deputy Probation Officer; Michelle Bettega, Administrative Services Officer II; Kim Anklam, Administrative Services Officer I; Memory Soliveen, Supervising Probation Officer – Grievances; Youth: Baca, age 17; Emily, age 17. FIELD REPRESENTATIVE: Elizabeth Gong DATE: May 14-15, 2025 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS3 1352 CLASSIFICATION Chapter 21, Classification The facility administrator shall develop and implement written policies and procedures on classification of youth Youth detained in JDF are housed in the for the purpose of determining housing placement in the Orientation Unit for evaluation of the criteria facility. included in policy and regulation to determine Such procedures shall: the most appropriate Unit Placement. The team of staff in this unit reviews a youth's personal/physical information, offense history, risk, and assessments of all the screening tools at admission. At any time during a ☒ ☐ ☐ youth's stay, a re-classification may occur by a Supervisor to best meet the youth’s needs, but each youth is reassessed by a Classification SPO a minimum of every 90 days. Our review of youth placement is specific to agency criteria, within regulation requirements, and includes an override component when appropriate. (a) provide for the safety of the youth, other youth, facility staff, and the public by placing youth in the appropriate, Chapter 21, Purpose and Scope, ¶ 1 least restrictive housing and program settings. Housing ☒ ☐ ☐ assignments shall consider the need for single, double or dormitory assignment or location within the dormitory; 1 This document is intended for use as a tool during the inspection process; this worksheet may not contain each Title 15 regulation that is required. Additionally, many regulations on this worksheet are SUMMARIES of the regulation; the text on this worksheet may not contain the entire text of the actual regulation. Please refer to the complete California Code of Regulations, Title 15, Minimum Standards for Juvenile Facilities, Division 1, Chapter 1, Subchapter 5 for the complete list and text of regulations. 2 This is a modified version of the Procedures Checklist and is only intended for the 2025 Unannounced Inspection of the Sacramento County Youth Detention Facility. 3 Excerpts from facility policies, procedures, or other reference documents are indicated in italicized text. 7437 Sacramento JH UI PRO 25-26 Page 1 of 5 J453 JUV PRO eff. 01.01.25 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS3 (b) consider facility populations and physical design of the facility; ☒ Chapter 21, Purpose and Scope, ¶ 1 ☐ ☐ (c) provide that a youth shall be classified upon admittance to the facility; classification factors shall Chapter 21, Purpose and Scope, ¶ 2 include, but not be limited to: age, maturity, sophistication, emotional stability, program needs, legal ☒ ☐ ☐ status, public safety considerations, medical/mental health considerations, gender and gender identity of the youth; (d) provide for periodic classification reviews, including provisions that consider the level of supervision and the Chapter 21, Guideline V Classification youth's behavior while in custody; and, Reviews The agency reviews all youth classifications a minimum of every 90 days or when a significant event occurs. Agency staff and partners have the ability to request a change in classification when they articulate a need. We recommended during the Targeted Inspection in 2024 that the agency consider adjusting its Security 1 Classification for the most serious and violent offenders to include other elements than just the youth’s offense at admission. A draft change in policy allows for a Security 1 High and Security 1 Low Classification, to include more opportunities upon the evaluation of behavior elements and ☒ ☐ ☐ progress while in custody. The most notable issue with the S1 classification was that the youth only had the opportunity for no-contact visits. Because of the separation within the S1 Classification, youth on an S1Low can have contact visits and may move within the facility unescorted, if appropriate. The draft should be operational by June 2025, after training staff in the new process of documentation and review. We feel this modification allows long-term youth more opportunities for access to family and to gain responsibilities within their program. The current policy was not non- compliant, but did not take into consideration the youth’s growth in the program to allow for incentivized opportunities. (e) provide that facility staff shall not separate youth from the general population or assign youth to a single Chapter 21, Purpose and Scope, ¶ 3 occupancy room based solely on the youth's actual or perceived race, ethnic group identification, ancestry, national origin, color, religion, gender, sexual orientation, ☒ gender identity, gender expression, mental or physical ☐ ☐ disability, or HIV status. This section does not prohibit staff from placing youth in a single occupancy room at the youth's specific request or in accordance with Title 15 regulations regarding separation. 7437 Sacramento JH UI PRO 25-26 Page 2 of 5 J453 JUV PRO eff. 01.01.25 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS3 (f) facility staff shall not consider lesbian, gay, bisexual, transgender, questioning or intersex identification or Chapter 21, Guideline II-M, 2 status as an indicator of likelihood of being sexually abusive. ☒ Security 8 Classification is based on ☐ ☐ screenings at admission, factoring in Special Needs, not for housing decisions. 1361 GRIEVANCE PROCEDURE Chapter 33, Grievances The facility administrator shall develop and implement Chapter 33, Guideline I-A written policies and procedures whereby any youth may Chapter 33, Guideline I-B appeal and have resolved grievances relating to any condition of confinement, including but not limited to We reviewed 213 grievances for the health care services, classification decisions, program detention program for March and April 2025. participation, telephone, mail or visiting procedures, We considered technical assistance food, clothing, bedding, mistreatment, harassment or recommendations from the 2024 Targeted violations of the nondiscrimination policy. There shall be Inspection, when we recommended no time limit on filing grievances. Policies and educating youth of the difference between a procedures shall include provisions whereby the facility complaint and a suggestion, or a request. manager ensures: The agency had a process in place, like the Grievance process called My Voice, which was supposed to be responsive to youth requests or suggestions. Over the years, youths would circle My Voice on the grievance form, but the noted comments were not grievances of a condition of confinement. We had suggested a Youth Council to allow representatives from each unit/program to have group meetings to make requests or suggest changes to the program. As such, the agency is moving a Probation Officer from the field to be in charge of the ☒ ☐ ☐ program to educate and assist youth using the Council Person process. By including youth involvement, it is hoped that the youth will better communicate with staff and not automatically file a grievance. Our review of the 213 YDF Grievances found 31 were requests to speak with someone (14) and requests for unit reassignment (17). This is almost 15%, significant if you consider the overall numbers. Overall, however, each of the grievances reviewed was well within regulation timelines, most being resolved within four days. The facility’s ability to track a youth’s location through the electronic activity tracker, therefore, this tracker and video are reviewed by supervising staff to verify the youth’s statements. This allows for the timely reconciliation of the youth's grievance. We look forward to assessing the Youth Council Program and the anticipated positive response from youth. We spoke to three long-term youths in the facility, and each was aware of the upcoming change, looking 7437 Sacramento JH UI PRO 25-26 Page 3 of 5 J453 JUV PRO eff. 01.01.25 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS3 forward to being a part of the process within the facility. (a) a grievance form and instructions for registering a grievance, which includes provisions for the youth to ☒ Chapter 33, Guideline I-C ☐ ☐ have free access to the form; (b) the youth shall have the option to confidentially file the grievance or to deliver the form to any youth ☒ Chapter 33, Guideline II-B ☐ ☐ supervision staff working in the facility; (c) resolution of the grievance at the lowest appropriate staff level; ☒ Chapter 33, Purpose and Scope ☐ ☐ (d) provision for a prompt review and initial response to grievances within three (3) business days, grievances Chapter 33, Guideline II-D ☒ that relate to health and safety issues must be ☐ ☐ addressed immediately; (1) The youth may elect to be present to explain his/her version of the grievance to a person not Chapter 33, Guideline II-F directly involved in the circumstances which led to the ☒ Chapter 33, Guideline II-F, 2-a ☐ ☐ grievance. Chapter 33, Guideline II-F, 2-c (2) Provision for a staff representative approved by the facility administrator to assist the youth. ☒ Chapter 33, Guideline II-A ☐ ☐ (e) provision for a written response to the grievance which includes the reasons for the decisions; ☒ Chapter 33, Guideline III-A, 5 ☐ ☐ (f) a system which provides that any appeal of a grievance shall be heard by a person not directly ☒ Chapter 33, Guideline IV-A ☐ ☐ involved in the circumstances which led to the grievance; (g) resolution of the grievance must occur within ten (10) business days unless circumstances dictate a longer ☒ Chapter 33, Guideline II-D ☐ ☐ time frame. The youth shall be notified of any delay; and, (h) the policy shall provide multiple internal and external methods to report sexual abuse and sexual harassment. ☒ Chapter 33, Guideline I-C ☐ ☐ Whether or not associated with a grievance, concerns of parents, guardians, staff or other parties shall be Administrative Policy Reference: Citizen ☒ addressed and documented in accordance with written ☐ ☐ Complaint policies and procedures within a specified timeframe. 7437 Sacramento JH UI PRO 25-26 Page 4 of 5 J453 JUV PRO eff. 01.01.25 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS3 1374 VISITING Chapter 38, Visiting The facility administrator shall develop and implement Chapter 38, Guideline I written policies and procedures for visiting, that include Chapter 38, Guideline II-A provisions for special visits. Youth shall be allowed to Chapter 38, Guideline II-B receive visits by parents, guardians or persons standing Chapter 38, Guideline II-C in loco parentis, and children of youth. Other family members, such as grandparents and siblings, and The facility allows approved visitors to come supportive adults, may be allowed to visit with the to the facility seven days a week from 8 am to approval of the facility administrator or designee, and in ☒ 8 pm. conjunction with the youth’s case plan or in the best ☐ ☐ interest of the youth. Our review of this regulation was to confirm the transitional change to visiting for S1 youth. The Classification policy, currently in Draft to become operational in June 2025, will allow S1 youth with good behavior and positive status to have contact visits with their family. All visits shall occur at reasonable times, subject only to the limitations necessary to maintain order and security. Chapter 38, Guideline I Visitation shall not be denied solely based on the visitor’s Chapter 38, Guideline II-D criminal history. The staff shall determine in each case, whether the visitor’s criminal history represents a risk to ☒ ☐ ☐ the safety of youth or staff in the facility. Any denial of visitation or limitation on visitations shall be communicated to the youth, person denied and facility administrator. Opportunity for visitation shall be a minimum of two hours per week. Visits may be supervised, but conversations Chapter 38, Guideline I shall not be monitored unless there is a security or safety need. ☒ Each youth is allowed a 45-minute visit each ☐ ☐ day, with opportunities for five hours and 15 minutes of visits each week. Provisions for special visits, in addition to the two-hour minimum and/or outside of the regular visiting hours, shall Chapter 38, Guideline II-A, 5 Special Visits be accommodated as necessary and within the discretion of the facility administrator or designee. Family therapy ☒ and professional visits shall be accommodated outside ☐ ☐ the provisions of this regulation. Facilities may provide visitation opportunities outside of normal visiting hours to accommodate special visits. The facility may provide access to technology as an alternative, but not as a replacement, to in-person visiting. ☒ Chapter 38, Purpose and Scope ☐ ☐ 7437 Sacramento JH UI PRO 25-26 Page 5 of 5 J453 JUV PRO eff. 01.01.25 JUVENILE HALLS, SPECIAL PURPOSE JUVENILE HALLS AND CAMPS Board of State and Community Corrections PROCEDURES CHECKLIST1,2 BSCC Code: 7439 FACILITY NAME: Sacramento Secure Youth Treatment Facility (Valley Oaks FACILITY TYPE: SYTF Youth Academy / VOYA) PERSON(S) INTERVIEWED: Kristalyn McDonald, Chief Deputy Probation Officer; Jessica Elorduy, Assistant Chief Deputy Probation Officer; Michelle Bettega, Administrative Services Officer II; Kim Anklam, Administrative Services Officer I; Memory Soliveen, Supervising Probation Officer – Grievances; Youth: Jeffrey F, age 19; Kammanen F, age 19; Arlis H, age 22. FIELD REPRESENTATIVE: Elizabeth Gong DATE: May 14, 2025. TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS3 1352 CLASSIFICATION Chapter 21, Classification The facility administrator shall develop and implement written policies and procedures on classification of youth Youth detained in VOYA are housed in one of for the purpose of determining housing placement in the several SYTF Living Units, determined by an facility. assessment of criteria included in policy and Such procedures shall: regulation to ascertain the most appropriate Unit Placement. The Classification team reviews a youth's personal/physical information, offense history, risk, and assessments of all the screening tools at ☒ ☐ ☐ admission. At any time during a youth's stay, a re-classification may occur by a Supervisor to best meet the youth’s needs, but each youth is reassessed by a Classification SPO a minimum of every 90 days. Our review of youth placement is specific to agency criteria, within regulation requirements, and includes an override component when appropriate. (a) provide for the safety of the youth, other youth, facility staff, and the public by placing youth in the appropriate, Chapter 21, Purpose and Scope, ¶ 1 least restrictive housing and program settings. Housing ☒ ☐ ☐ assignments shall consider the need for single, double or dormitory assignment or location within the dormitory; 1 This document is intended for use as a tool during the inspection process; this worksheet may not contain each Title 15 regulation that is required. Additionally, many regulations on this worksheet are SUMMARIES of the regulation; the text on this worksheet may not contain the entire text of the actual regulation. Please refer to the complete California Code of Regulations, Title 15, Minimum Standards for Juvenile Facilities, Division 1, Chapter 1, Subchapter 5 for the complete list and text of regulations. 2 This is a modified version of the Procedures Checklist and is only intended for the 2025 Unannounced Inspection of the Sacramento Secure Youth Treatment Facility. 3 Excerpts from facility policies, procedures, or other reference documents are indicated in italicized text. 7439 Sacramento SYTF UI PRO 25-26 Page 1 of 5 J453 JUV PRO eff. 01.01.25 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS3 (b) consider facility populations and physical design of the facility; ☒ Chapter 21, Purpose and Scope, ¶ 1 ☐ ☐ (c) provide that a youth shall be classified upon admittance to the facility; classification factors shall Chapter 21, Purpose and Scope, ¶ 2 include, but not be limited to: age, maturity, sophistication, emotional stability, program needs, legal ☒ ☐ ☐ status, public safety considerations, medical/mental health considerations, gender and gender identity of the youth; (d) provide for periodic classification reviews, including provisions that consider the level of supervision and the Chapter 21, Guideline V Classification youth's behavior while in custody; and, Reviews The agency reviews all youth classifications a minimum of every 90 days or when a significant event occurs. Agency staff and partners can request a change in classification when they articulate a need. We recommended during the Targeted Inspection in 2024 that the agency consider adjusting its Security 1 Classification for the most serious and violent offenders to include other elements than just the youth’s offense at admission. Our review of a draft change in policy allows for a Security 1 High and Security 1 Low Classification, to include more opportunities ☒ upon the evaluation of behavior elements and ☐ ☐ progress while in custody. The most notable issue with the S1 classification was that the youth only had the opportunity for no-contact visits. Because of the separation within the S1 Classification, youth on an S1Low can have contact visits and may move within the facility unescorted, if appropriate. The draft should be operational by June 2025, after training staff in the new process of documentation and review. We feel this modification allows long-term youth, specifically the SYTF population, more opportunities for access to family and to gain responsibilities within their program. The current policy was not non-compliant, but did not take into consideration of the youth's growth in the program to allow for incentivized opportunities. 7439 Sacramento SYTF UI PRO 25-26 Page 2 of 5 J453 JUV PRO eff. 01.01.25 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS3 (e) provide that facility staff shall not separate youth from the general population or assign youth to a single Chapter 21, Purpose and Scope, ¶ 3 occupancy room based solely on the youth's actual or perceived race, ethnic group identification, ancestry, national origin, color, religion, gender, sexual orientation, ☒ gender identity, gender expression, mental or physical ☐ ☐ disability, or HIV status. This section does not prohibit staff from placing youth in a single occupancy room at the youth's specific request or in accordance with Title 15 regulations regarding separation. (f) facility staff shall not consider lesbian, gay, bisexual, transgender, questioning or intersex identification or Chapter 21, Guideline II-M, 2 status as an indicator of likelihood of being sexually abusive. ☒ Security 8 Classification is based on ☐ ☐ screenings at admission, factoring in Special Needs, not for housing decisions. 1361 GRIEVANCE PROCEDURE Chapter 33 Grievances The facility administrator shall develop and implement Chapter 33, Guideline I-A written policies and procedures whereby any youth may Chapter 33, Guideline I-B appeal and have resolved grievances relating to any condition of confinement, including but not limited to We reviewed 45 grievances for the VOYA health care services, classification decisions, program program for March and April 2025. We participation, telephone, mail or visiting procedures, intended to consider technical assistance food, clothing, bedding, mistreatment, harassment or recommendations from the 2024 Targeted violations of the nondiscrimination policy. There shall be Inspection to provide a more aggressive no time limit on filing grievances. Policies and education to youth regarding a complaint and procedures shall include provisions whereby the facility a suggestion, or a request. The agency had manager ensures: a process in place, like the Grievance process called My Voice, which was supposed to be responsive to youth requests or suggestions. Over the years, youths would circle My Voice on the grievance form, but the noted comments were not grievances of a condition of confinement. We had suggested a Youth Council to allow representatives from each unit/program to have group meetings to ☒ ☐ ☐ make requests or suggest changes to the program. As such, the agency is moving a Probation Officer from the field to be in charge of the program to educate and assist youth using the Council Person process. By including youth involvement, it is hoped that the youth will better communicate with staff and not automatically file a grievance. Our review of the 45 VOYA Grievances found 9 were requests to speak with someone (5) and requests for something unrelated to complaints of the facility (4). This is almost 20%, significant if you consider the overall numbers. Overall, however, each of the grievances reviewed was well within regulation timelines, most being resolved within three to four days. The facility’s ability to track a youth’s location 7439 Sacramento SYTF UI PRO 25-26 Page 3 of 5 J453 JUV PRO eff. 01.01.25 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS3 through the electronic activity tracker, therefore, this tracker and video are reviewed by supervising staff to verify the youth’s statements. This allows for the timely reconciliation of the youth’s grievance. We look forward to assessing the Youth Council Program and the anticipated positive response from youth. We spoke to three long-term youths in the facility, and each was aware of the upcoming change, looking forward to being a part of the process within the facility. (a) a grievance form and instructions for registering a grievance, which includes provisions for the youth to ☒ Chapter 33, Guideline I-C ☐ ☐ have free access to the form; (b) the youth shall have the option to confidentially file the grievance or to deliver the form to any youth ☒ Chapter 33, Guideline II-B ☐ ☐ supervision staff working in the facility; (c) resolution of the grievance at the lowest appropriate staff level; ☒ Chapter 33, Purpose and Scope ☐ ☐ (d) provision for a prompt review and initial response to grievances within three (3) business days, grievances Chapter 33, Guideline II-D ☒ that relate to health and safety issues must be ☐ ☐ addressed immediately; (1) The youth may elect to be present to explain his/her version of the grievance to a person not Chapter 33, Guideline II-F directly involved in the circumstances which led to the ☒ Chapter 33, Guideline II-F, 2-a ☐ ☐ grievance. Chapter 33, Guideline II-F, 2-c (2) Provision for a staff representative approved by the facility administrator to assist the youth. ☒ Chapter 33, Guideline II-A ☐ ☐ (e) provision for a written response to the grievance which includes the reasons for the decisions; ☒ Chapter 33, Guideline III-A, 5 ☐ ☐ (f) a system which provides that any appeal of a grievance shall be heard by a person not directly ☒ Chapter 33, Guideline IV-A ☐ ☐ involved in the circumstances which led to the grievance; (g) resolution of the grievance must occur within ten (10) business days unless circumstances dictate a longer ☒ Chapter 33, Guideline II-D ☐ ☐ time frame. The youth shall be notified of any delay; and, (h) the policy shall provide multiple internal and external methods to report sexual abuse and sexual harassment. ☒ Chapter 33, Guideline I-C ☐ ☐ Whether or not associated with a grievance, concerns of parents, guardians, staff or other parties shall be Administrative Policy Reference: Citizen ☒ addressed and documented in accordance with written ☐ ☐ Complaint policies and procedures within a specified timeframe. 7439 Sacramento SYTF UI PRO 25-26 Page 4 of 5 J453 JUV PRO eff. 01.01.25 TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS3 1374 VISITING Chapter 38, Visiting The facility administrator shall develop and implement Chapter 38, Guideline I written policies and procedures for visiting, that include Chapter 38, Guideline II-A provisions for special visits. Youth shall be allowed to Chapter 38, Guideline II-B receive visits by parents, guardians or persons standing Chapter 38, Guideline II-C in loco parentis, and children of youth. Other family members, such as grandparents and siblings, and The facility allows approved visitors to come supportive adults, may be allowed to visit with the to the facility seven days a week from 8 am to approval of the facility administrator or designee, and in 8 pm. conjunction with the youth’s case plan or in the best interest of the youth. ☒ Our review of this regulation was to confirm ☐ ☐ the transitional change to visiting for S1 youth. The Classification policy, currently in Draft to become operational in June 2025, will allow S1 youth with good behavior and positive status to have contact visits with their family. Our interview with three VOYA youth supported the change in classification to allow better visits with family. All visits shall occur at reasonable times, subject only to the limitations necessary to maintain order and security. Chapter 38, Guideline I Visitation shall not be denied solely based on the visitor’s Chapter 38, Guideline II-D criminal history. The staff shall determine in each case, whether the visitor’s criminal history represents a risk to ☒ ☐ ☐ the safety of youth or staff in the facility. Any denial of visitation or limitation on visitations shall be communicated to the youth, person denied and facility administrator. Opportunity for visitation shall be a minimum of two hours per week. Visits may be supervised, but conversations Chapter 38, Guideline I shall not be monitored unless there is a security or safety need. ☒ Each youth is allowed a 45-minute visit each ☐ ☐ day, with opportunities for five hours and 15 minutes of visits each week. Provisions for special visits, in addition to the two-hour minimum and/or outside of the regular visiting hours, shall Chapter 38, Guideline II-A, 5 Special Visits be accommodated as necessary and within the discretion of the facility administrator or designee. Family therapy ☒ and professional visits shall be accommodated outside ☐ ☐ the provisions of this regulation. Facilities may provide visitation opportunities outside of normal visiting hours to accommodate special visits. The facility may provide access to technology as an alternative, but not as a replacement, to in-person visiting. ☒ Chapter 38, Purpose and Scope ☐ ☐ 7439 Sacramento SYTF UI PRO 25-26 Page 5 of 5 J453 JUV PRO eff. 01.01.25