BSCC
Shasta Probation (2023-2024 inspection cycle)
Read the report at Shasta Probation ↗
October 30, 2024
Traci Neal, Chief Probation Officer
Shasta County Probation Department
2684 Radio Lane
Redding, CA 96001
2023-2024 TARGETED INSPECTION, WELFARE & INSTITUTIONS CODE SECTIONS
209 & 885, SHASTA COUNTY PROBATION DEPARTMENT DETENTION FACILITIES
Dear Chief Neal:
A Targeted Inspection of the Shasta County Probation Department has been completed.
A pre-inspection briefing was held on Tuesday, July 16, 2024, and the following facilities
were inspected on/between Tuesday, September 24, 2024, and Thursday, September
26, 2024:
FACILITY NAME BSCC # FACILITY TYPE
Shasta Juvenile Rehabilitation Facility 7621 JH
River’s Edge Academy 7622 CAMP
Shasta Secure Track Treatment Program 7623 SYTF
These inspections were conducted pursuant to Welfare and Institutions Code Sections
209 and 885 to determine compliance with the Minimum Standards for Juvenile Detention
Facilities as outlined in Title 15, California Code of Regulations.
INSPECTION RESULTS
We identified no items of noncompliance with Title 15 Minimum Standards. Refer to the
attached Procedures Checklist for detailed information.
An Exit Briefing with your staff was held on Thursday, September 26, 2024; BSCC staff
presented an inspection overview and discussed technical assistance and best practice
recommendations.
* * *
Please email me at forrest.coleman@bscc.ca.gov or call (916) 508-7559 if you have any
questions.
Chief Probation Officer Tracie Neal
Page 2
Sincerely,
FORREST COLEMAN
Field Representative
Facilities Standards and Operations Division
Enclosures
Cc: Presiding Judge, Shasta County Juvenile Court*
Chair, Juvenile Justice Commission, Shasta County*
Chair, Board of Supervisors, Shasta County*
County Administrator, Shasta County*
Division Director (Juvenile Hall), Shasta County
*Copies of the inspection are available upon request or online at www.bscc.ca.gov.
7621 7622 7623 Shasta JH Camp SYTF Targeted LTR 2024
JUVENILE HALLS, SPECIAL PURPOSE JUVENILE HALLS AND CAMPS
Board of State and Community Corrections
PROCEDURES CHECKLIST 1, 2
BSCC Code: 7621
FACILITY NAME: Shasta County Juvenile Rehabilitation Facility (SCJRF) FACILITY TYPE: JH
PERSON(S) INTERVIEWED:
Eric Jones, Assistant Chief; Jeremy Kenyon, Division Director; Athena Navone, Supervising DPO; Jason Coulombe, Administrative
Supervising DPO; Danielle Goodwine, SJDO, (Kitchen Supervisor); Maren Gibson, GEO, Supervising Case Manager; Fantasy
Fitzjarrell, JDO; Lisa Torres, Associate Social Worker; Damon Ransbarger, RN; 1 Female Youth; 2 Male Youths
FIELD REPRESENTATIVE: Forrest Coleman DATE:
September 24th through 26th, 2024
TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS
1321 STAFFING Policy 3.1.0 Staffing Standards, Section II
(A)
Each juvenile facility shall:
The Shasta County Juvenile Hall complex
(a) have an adequate number of personnel sufficient to
has an overall rated capacity of 96 youth.
carry out the overall facility operation and its
There are three facilities within the complex.
programming, to provide for safety and security of youth
The Shasta County Juvenile Rehabilitation
and staff, and meet established standards and
Facility (7621) encompasses 58 rated beds
regulations;
for youth. The Shasta Secure Youth
Treatment Facility (SSYTF) (7623), referred
to as the Shasta Secure Track Treatment
Program (STTP), encompasses 8 rated beds
for youth, and the Rivers Edge Academy
(REA)/Camp encompasses 30 rated beds for
youth.
☒ ☐ ☐
BSCC staff reviewed related policies and
procedures, as well as the agency’s
Organization Chart, random weekly staff
schedule, and daily unit schedule covering
the first week of July, August, and September
of 2024. In addition, we made personal
observations.
The facility director, with the assistance of the
Supervising Juvenile Detention Officer
(SJDO), ensures that each shift is staffed with
enough youth supervision staff to guarantee
that no required services are denied to a
youth.
1 This document is intended for use as a tool during the targeted inspection process; this worksheet may not contain each Title 15
regulation that is required. Additionally, many regulations on this worksheet are SUMMARIES of the regulation; the text on this
worksheet may not contain the entire text of the actual regulation. Please refer to the complete California Code of Regulations,
Title 15, Minimum Standards for Juvenile Facilities, Division 1, Chapter 1, Subchapter 5 for the complete list and text of
regulations.
2 This is a modified version of the Procedures Checklist and is only intended for the 2024 Targeted Inspection of the Shasta
County Juvenile Rehabilitation Facility.
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(b) ensure that no required services shall be denied Policy 3.1.0 Staffing Standards
because of insufficient numbers of staff on duty absent
exigent circumstances; Through our review of the above policy, visual
observations, a review of work schedules for
July, August, and September of 2024, as well
as a review of the unit programming
documentation, BSCC staff determined that
SCJRF regularly ensures that the staffing
levels are adequate.
A Supervising Deputy Probation Officer is
assigned shift scheduling responsibilities to
ensure enough staff are always on duty and
no required services shall be denied.
BSCC staff provided technical assistance
☒ ☐ ☐
related to daily operational planning to ensure
youth arrive to school on time.
At the time of the inspection, the Shasta
County Juvenile Rehabilitation Facility staffing
consisted of the following:
1 Division Director/ Superintendent
1 Supervising Probation Officer
Administrative
2 Supervising Probation Officers
5 Supervising Juvenile Detention Officers (1
REA)
35 Juvenile Detention Officers (approx. 9
extra help)
(c) have a sufficient number of supervisory level staff to Policy 3.1.0 Staffing Standards, Section I
ensure adequate supervision of all staff members; (A)(1)
Through our review of the above policy,
visual observations, work schedules, and
interviews with facility JDO staff and youth
housed at the facility, BSCC staff concluded
that a Supervising Juvenile Detention Officer
(SJDO) is always on-site in the facility. In the
absence of the SJDO, Juvenile Detention
Officer III (JDO) is assigned to work as the
Officer in Charge (OIC).
☒ ☐ ☐
At the time of the inspection, the facility is
budgeted for the following supervisory-level
staff:
1 Division Director/ Superintendent
1 Supervising Probation Officer
Administrative
2 Supervising Probation Officers
5 Supervising Juvenile Detention Officers (1
REA)
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(d) have a clearly identified person on duty at all times Policy 3.1.0 Staffing Standards, Section
who is responsible for operations and activities and has (A)(2),
completed the Juvenile Corrections Officer Core Course
and PC 832 training; The elements of this regulation are confirmed
in the Chief Probation Officer (CPO)
Appointment and Qualifications Letter,
written by the CPO, Tracie Neal, and dated
☒ ☐ ☐ September 12, 2024.
BSCC observed that a Supervising Juvenile
Detention Officers (SJDO) or, in the absence
of the supervisor, a JDO III/Officer in Charge
(OIC) is assigned to each shift. The
supervisor of each shift is clearly identified on
the shift schedule.
(e) have at least one staff member present on each living Policy 3.1.0 Staffing Standards
unit whenever there are youth in the living unit;
Through personal observations, as well as
through interviews with staff and youth
☒ ☐ ☐
housed at the facility, SCJRF regularly
ensures that there is always a staff present in
the unit or where a youth is present. Youth
are never left unsupervised.
(f) have sufficient food service personnel relative to the Policy 3.1.0 Staffing Standards
number and security of living units, including staff
qualified and available to: plan menus meeting nutritional Youth eat all meals in the living units. Meals
requirements of youth; provide kitchen supervision; direct are prepared in the facility kitchen and are
food preparation and servings; conduct related training delivered to the units on carts. JDO staff serve
programs for culinary staff; and maintain necessary the young people with their meals in the unit.
records; or, a facility may serve food that meets nutritional
standards prepared by an outside source; ☒ ☐ ☐ To ensure compliance with applicable
elements of this regulation, BSCC staff
interviewed the SJDO who works as the
Kitchen Manager and is assigned to oversee
kitchen operations and food service
personnel. Kitchen staff consists of 3 full-time
Cooks and 1 extra help staff.
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(g) have sufficient administrative, clerical, recreational, Policy 3.1.0 Staffing Standards
medical, dental, mental health, building maintenance,
BSCC staff interviewed collaborative
transportation, control room, facility security and other
partners and support staff including, but not
support staff for the efficient management of the facility,
limited to, medical services personnel,
and to ensure that youth supervision staff shall not be
behavioral health services, education
diverted from supervising youth; and,
services, and detention staff. We also made
personal observations over the course of the
inspection.
Medical Staff are present daily between
6:30AM and 3:00PM. Staffing consists of:
1 Nursing Director
1 Registered Nurse
☒ ☐ ☐
1 Licensed Vocational Nurse
1 Physician
An on-call medical staff is available for after-
hour assistance as needed.
Behavioral Health staff are available Monday
through Friday from 8:00AM – 5:00PM.
Weekends are covered on an on-call, as-
needed basis.
Behavioral Health staffing consists of the
following:
2 Clinicians, 1 on-call Clinician, and 1 Sr.
Psychiatric Social Worker.
(h) assign sufficient youth supervision staff to provide Policy 3.1.0 Staffing Standards
continuous wide awake supervision of youth, subject to
temporary variations in staff assignments to meet special BSCC staff interviewed JDO staff and
program needs. Staffing shall be in compliance with a reviewed housing unit logs, programming
minimum youth-staff ratio for the following facility types: schedules, and employee daily schedules.
The Shasta County JRF regularly provides
☒ ☐ ☐ staffing levels that enable the facility to meet
the minimum standards for this regulation.
A Supervising Deputy Probation Officer is
assigned shift scheduling responsibilities to
ensure enough staff are always on duty and
no required services shall be denied.
(1) Juvenile Halls Policy 3.1.0 Staffing Standards
(A) during the hours that youth are awake, one
wide-awake youth supervision staff member on Through documentation review, personal
duty for each 10 youth in detention; observations, as well as interviews with youth
and detention staff, and a review of safety
check logs, the facility regularly ensures that
there is one wide-awake youth supervision
☒ ☐ ☐
staff member on duty for every 10 youths in
detention.
At the time of the inspection, the overall youth
population at the Juvenile Hall complex was
34 youths, of which 25 of the youths were
classified as SCJRF, facility # 7621, youths.
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(B) during the hours that youth are confined to their Policy 3.1.0 Staffing Standards
room for the purpose of sleeping, one wide-awake
youth supervision staff member on duty for each In review of housing unit safety check logs,
30 youth in detention; ☒ ☐ ☐ the daily staff schedule, and interviews with
youth and staff, BSCC staff confirmed that
the SCJRF ensures that “One wide-awake”
JDO staff is always present.
(C) at least two wide-awake youth supervision staff Policy 3.1.0 Staffing Standards
members on duty at all times, regardless of the
number of youth in detention, unless an Through a review of housing unit logs, safety
arrangement has been made for backup support check documentation, the daily staff schedule,
services which allow for immediate response to and personal observations, as well as,
emergencies; and, ☒ ☐ ☐ through interviews with detention staff, SCJRF
regularly ensures that the minimum youth-to-
staff ratio is met. A Supervising Deputy
Probation Officer is assigned shift scheduling
responsibilities to ensure compliance with this
regulation.
(D) at least one youth supervision staff member on Policy 3.1.0 Staffing Standards
duty who is the same gender as youth housed in
the facility. According to shift schedules, housing unit
logs, visual observations, and interviews with
youth housed at the facility and staff, there is
always a male and female youth supervision
staff in the facility.
☒ ☐ ☐
At the time of this inspection, there were 2
female youth being housed in the SCJRF.
BSCC staff discussed favorable outcomes
when the gender of staff assigned to work a
specific housing unit is identified on the shift
schedule.
(E) personnel with primary responsibility for other Policy 3.1.0 Staffing Standard
duties such as administration, supervision of
personnel, academic or trade instruction, clerical,
Only youth supervision staff provide
kitchen or maintenance shall not be classified as
☒ ☐ ☐ supervision for the youth.
youth supervision staff positions.
Non-sworn staff are not part of the designated
youth supervision staff.
(2) Special Purpose Juvenile Halls Shasta County JRF is not a Special Purpose
(A) during hours that youth are awake, one wide- Juvenile Hall. Therefore, A through E of this
☐ ☐ ☒
awake youth supervision staff member on duty for section are not applicable to this inspection
each 10 youth in detention; report.
(B) during the hours that youth are confined to their
room for the purpose of sleeping, one wide-awake
☐ ☐ ☒
youth supervision staff member on duty for each
30 youth in detention;
(C) at least two wide-awake youth supervision staff
members on duty at all times, regardless of the
number of youth in detention, unless an
☐ ☐ ☒
arrangement has been made for backup support
services which allow for immediate response to
emergencies; and,
(D) at least one youth supervision staff member on
duty who is the same gender as youth housed in ☐ ☐ ☒
the facility.
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(E) personnel with primary responsibility for other
duties such as administration, supervision of
personnel, academic or trade instruction, clerical, ☐ ☐ ☒
kitchen or maintenance shall not be classified as
youth supervision staff positions.
(3) Camps Shasta County JRF is not a Camp. Therefore,
(A) during the hours that youth are awake, one A through F of this section are not applicable
☐ ☐ ☒
wide-awake youth supervision staff member on to this inspection report.
duty for each 15 youth in the camp population;
(B) during the hours that youth are confined to their
room for the purpose of sleeping, one wide-awake
☐ ☐ ☒
youth supervision staff member on duty for each
30 youth present in the facility;
(C) at least two wide-awake youth supervision staff
members on duty at all times, regardless of the
number of youth in residence, unless
☐ ☐ ☒
arrangements have been made for backup support
services which allow for immediate response to
emergencies;
(D) at least one youth supervision staff member on
duty who is the same gender as youth housed in ☐ ☐ ☒
the facility;
(E) in addition to the minimum staff to youth ratio
required in (h)(3)(A)-(B), consideration shall be
given to the size, design, and location of the camp;
types of youth committed to the camp; and the ☐ ☐ ☒
function of the camp in determining the level of
supervision necessary to maintain the safety and
welfare of youth and staff;
(F) personnel with primary responsibility for other
duties such as administration, supervision of
personnel, academic or trade instruction, clerical, ☐ ☐ ☒
farm, forestry, kitchen or maintenance shall not be
classified as youth supervision staff positions.
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1328 SAFETY CHECKS Policy 5.2.2: Room Safety Checks
The facility administrator shall develop and implement BSCC staff reviewed random Safety Checks
policy and procedures that provide for direct visual
over the inspection cycle. In addition, we
observation of youth at a minimum of every 15 minutes,
specifically reviewed safety checks for the
at random or varied intervals during hours when youth
months of July, August, and September 2024.
are asleep or when youth are in their rooms, confined in
We also reviewed housing unit surveillance
holding cells or confined to their bed in a dormitory.
video recordings.
Supervision is not replaced, but may be supplemented
by, an audio/visual electronic surveillance system
As of May 2024, the facility has implemented
designed to detect overt, aggressive or assaultive
a software program identified as the E-
behavior and to summon aid in emergencies. All safety
Probation software, which is a program
checks shall be documented with the actual time the
through Journal Technology. JDO staff
check is completed.
conduct safety checks utilizing a tablet. The
☒ ☐ ☐
tablet is utilized to scan the QR code assigned
to each individual youth indicating a
completed safety check of that youth. The
software identifies and alerts supervisors, in
real time, when a safety check is late.
Although the software provides random and
varied safety check prompts to JDO staff,
there are no notifications or alerts to
determine if safety checks are completed in a
random and varied format. BSCC staff
provided a recommendation for supervisory
staff to continue conducting audits for random
and varied safety checks.
1354 SEPARATION Policy 5.3.6.1: Separation
The facility administrator shall develop and implement ☒ ☐ ☐
written policies and procedures that address:
(a) separation of youth for reasons that include, but are Policy 5.3.6.1: Separation
not be limited to, medical and mental health conditions,
assaultive behavior, disciplinary consequences and The facility incorporates the following types of
protective custody. Separations:
• Administrative Separation (AD-Sep)
due to extreme risk due to assaultive
behavior to other youth or staff and all
the least restrictive options to control
☒ ☐ ☐
the youth’s behavior have been
exhausted.
• Protective Custody for residents who
request protective custody.
• Self-Separation if a resident refuses
to participate in facility programming
or activities and remains in their
respective room.
(b) consideration of positive youth development and Policy 5.3.6.1: Separation
☒ ☐ ☐
trauma-informed care.
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(c) separated youth shall not be denied normal privileges Policy 5.3.6.1: Separation
available at the facility, except when necessary to
accomplish the objective of separation. BSCC staff reviewed related policy and
programming logs. We also interviewed youth
detained at the facility, staff, and supervisors.
SCJRF utilizes a Reintegration Plan Log to
document behavior and programming for
youth on Administrative Separation (AD-Sep).
The Reintegration plan log provides a
“Programming Requirement Audit” to be
performed each shift or every four hours. The
☒ ☐ ☐
Separation policy indicates that within 24
hours of a youth being placed on Ad-Sep
status, an Ad-Sep Reintegration Plan must be
completed.
BSCC staff provided technical assistance
related to being consistent with documenting
verification that Ad-Sep youth received an
hour of structured programming. Also, ensure
that policy is followed regarding a supervisory
review of Ad-Sep Reintegration Plans every
four hours.
(d) when the objective of the separation is discipline, Policy 5.3.6.1: Separation
Title 15 Section 1390 shall apply.
BSCC staff observed a program identified as
the Alternative Program (A/P) in the facility’s
Policy 5.8.3, Discipline. Verbiage within the
☒ ☐ ☐ use of the program indicates that during
different times of day, the youth on (A/P) may
program separately from other youths. BSCC
staff discussed adding and/or referencing the
AP program to the Separation policy while also
keeping it in the Discipline policy.
(e) when separation results in room confinement, the Policy 5.3.6.1: Separation
separation shall occur in accordance with Welfare and
Institutions Code Section 208.3 and Section 1354.5 of BSCC discussed that only when a youth on
these regulations. Ad-Sep is creating immediate safety and
☒ ☐ ☐ security concerns, and less restrictive efforts
have failed, the youth may be placed in room
confinement and programming out of the
locked room is not required; this includes
meals.
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(f) policies and procedures shall ensure a daily review of Policy 5.3.6.1: Separation
separated youth to determine if separation remains
necessary. BSCC observed that the Ad-Sep reviews for
“Programming Requirement” were vague. As
a result of a prior Corrective Action Plan (CAP)
the agency submitted, the “Programming
Requirement” section was implemented to
☒ ☐ ☐ ensure supervisors review Ad-Sep youth
programming requirements are being met.
BSCC staff discussed the importance of
following the intent of facility policy and
ensuring supervisory staff confirm that Ad-Sep
youth are receiving programming
requirements.
1354.5 ROOM CONFINEMENT Policy 5.8.7: Temporary Room Restriction and
Reintegration Planning
(a) The facility administrator shall develop and
implement written policies and procedures addressing
SCJRF refers to room confinement as a
the confinement of youth in their room that are
Temporary Room Restriction (TRR). TRR is
consistent with Welfare and Institutions Code Section
defined as placing a youth in a locked room
208.3. The placement of a youth in room confinement
for a short period of time to cool off or de-
shall be accomplished in accordance with the following
escalate behaviors but may lead to room
guidelines:
confinement of up to 4 hours if behaviors
cause safety and security concerns.
To help determine compliance. BSCC staff
reviewed room confinement/TRR incident
☒ ☐ ☐
report examples that occurred between June
and September of 2024. In summary, we
reviewed two incident report examples of
incidents resulting in placing a youth in room
confinement. One of the two reports involved
two youth placed in room confinement and
the other involved five youth being placed in
room confinement. BSCC staff also reviewed
policy and procedure, interviewed detention
staff, interviewed collaborative partners, and
interviewed youth housed at the facility.
(1) Room confinement shall not be used before Policy 5.8.7: Temporary Room Restriction and
other, less restrictive, options have been attempted Reintegration Planning
and exhausted, unless attempting those options ☒ ☐ ☐
poses a threat to the safety or security of any youth
or staff.
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(2) Room confinement shall not be used for the Policy 5.8.7: Temporary Room Restriction and
purposes of punishment, coercion, convenience, or Reintegration Planning
retaliation by staff.
BSCC staff discussed renaming the term
“Temporary Room Restriction” that references
room confinement, as the word “Restriction”
correlates with a form of punishment. The
☒ ☐ ☐
word “restriction” may create misleading
assumptions for the use of room confinement.
BSCC staff provided technical assistance
related, appropriately documenting the need
for continued room confinement and
individually.
(3) Room confinement shall not be used to the extent Policy 5.8.7: Temporary Room Restriction and
that it compromises the mental and physical health ☒ ☐ ☐ Reintegration Planning
of the youth.
(b) A youth may be held up to four hours in room Policy 5.8.7: Temporary Room Restriction and
confinement. After the youth has been held in room Reintegration Planning
confinement for a period of four hours, staff shall do one
or more of the following: BSCC staff observed that SCJRF staff will
notify the on-duty supervisor when room
☒ ☐ ☐ confinement is being initiated. The room
confinement is tracked and assessed utilizing
the “Involuntary Remain In Room Form”. An
assessment of a youth’s behavior to
determine continued room confinement is
conducted within one-hour intervals.
Policy 5.8.7: Temporary Room Restriction and
Reintegration Planning
JDO staff are required to make counseling
efforts to de-escalate the resident so that
he/she may rejoin the group. These
counseling efforts shall be no less than every
(1) Return the youth to general population. ☒ ☐ ☐ 15 minutes and documented in the Temporary
Room Restriction Log (TRR).
BSCC staff discussed that when room
confinement involves groups of youth, it is
important to individually assess each youth to
determine the need or continuance of room
confinement.
Policy 5.8.7: Temporary Room Restriction and
Reintegration Planning
(2) Consult with mental health or medical staff. ☒ ☐ ☐
BSCC staff interviewed medical and
behavioral services staff to help determine
compliance with this regulation
(3) Develop an individualized plan that includes the Policy 5.8.7: Temporary Room Restriction and
goals and objectives to be met in order to reintegrate ☒ ☐ ☐ Reintegration Planning
the youth to general population.
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(4) If room confinement must be extended beyond Policy 5.8.7: Temporary Room Restriction and
four hours, staff shall do each of the following: Reintegration Planning
(A) Document the reasons for room confinement
and the basis for the extension, the date and time The room confinement is tracked and
the youth was first placed in room confinement,
☒ ☐ ☐ assessed utilizing the “Temporary Room
and when he or she is eventually released from
Restriction Form”. An assessment of a
room confinement.
youth’s behavior to determine continued
room confinement is conducted within 15-
minute intervals.
(B) Develop an individualized plan that includes Policy 5.8.7: Temporary Room Restriction and
the goals and objectives to be met in order to Reintegration Planning
integrate the youth to general population.
☒ ☐ ☐ An individualized plan is identified as the Ad-
Sep Reintegration Plan. There is also an
“Alternate Program (A/P)” that separates a
youth from the group outside of his/her room.
(C) Obtain documented authorization by the Policy 5.8.7: Temporary Room Restriction and
facility superintendent or his or her designee ☒ ☐ ☐ Reintegration Planning
every four hours thereafter.
(5) This section is not intended to limit the use of Policy 5.8.7: Temporary Room Restriction and
single-person rooms or cells for the housing of youth Reintegration Planning
☒ ☐ ☐
in juvenile facilities and does not apply to normal
sleeping hours.
(6) This section does not apply to youth or wards in Policy 5.8.7: Temporary Room Restriction and
court holding facilities or adult facilities. Reintegration Planning
☒ ☐ ☐
This facility is not either a Court Holding
Facility or Adult Facility.
(7) Nothing in this section shall be construed to Policy 5.8.7: Temporary Room Restriction and
conflict with any law providing greater or additional ☒ ☐ ☐ Reintegration Planning
protections to youth.
(8) This section does not apply during an Policy 5.8.7: Temporary Room Restriction and
extraordinary emergency circumstance that requires Reintegration Planning
a significant departure from normal institutional
operations, including a natural disaster or facility-
☒ ☐ ☐
wide threat that poses an imminent and substantial
risk of harm to multiple staff or youth. This exception
shall apply for the shortest amount of time needed to
address this imminent and substantial risk of harm.
(9) This section does not apply when a youth is Policy 5.8.7: Temporary Room Restriction and
placed in a locked cell or sleeping room to treat and Reintegration Planning
protect against the spread of a communicable
disease for the shortest amount of time required to
reduce the risk of infection, with the written approval
of a licensed physician or nurse practitioner, when
the youth is not required to be in an infirmary for an ☒ ☐ ☐
illness. Additionally, this section does not apply when
a youth is placed in a locked cell or sleeping room for
required extended care after medical treatment with
the written approval of a licensed physician or nurse
practitioner, when the youth is not required to be in
an infirmary for illness.
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1357 USE OF FORCE Policy 6.1: Use of Force
The facility administrator, in cooperation with the BSCC staff reviewed the Use of Force (UOF)
responsible physician, shall develop and implement policy and reviewed incident reports for
written policies and procedures for the use of force, incidents that occurred between June and
which may include chemical agents. Force shall never September of 2024. We also interviewed
be applied as punishment, discipline, retaliation or youth who are housed at the facility,
treatment. detention staff, and collaborative partners to
(a) At a minimum, each facility shall develop policies and ☒ ☐ ☐ gain further insight to ensure compliance with
procedures which: this regulation.
Nine UOF incidents were reported. In most
cases, the use of force was necessary due to
mutual combat between youth or to prevent
a youth from self-inflicting harm due to
suicide behaviors.
(1) restricts the use of force to that which is deemed Policy 6.1: Use of Force
reasonable and necessary, as defined in Section 1302
to ensure the safety and security of youth, staff, others ☒ ☐ ☐ In review of incident reports and interviews
and the facility. with youth, detention staff UOF that is deemed
reasonable and necessary.
(2) outline the force options available to staff including Policy 6.1: Use of Force
both physical and non-physical options and define
when those force options are appropriate. SCJRF force options that are allowed include,
but are not limited to, the below:
• Command Presence and Dialog
☒ ☐ ☐
Control and Search Techniques
• Soft Hands
• Oleoresin Capsicum (OC)
• Defensive Tactics
• Mechanical Restraints
(3) describe force options or techniques that are Policy 6.1: Use of Force
expressly prohibited by the facility. ☒ ☐ ☐
(4) describe the requirements of staff to report any Policy 6.1: Use of Force
inappropriate use of force, and to take affirmative ☒ ☐ ☐
action to immediately stop it.
(5) define a standardized reporting format that Policy 6.1: Use of Force
includes time period and procedure for documenting
and reporting the use of force, including reporting The related policies address documentation,
requirements of management and line staff and review by supervisor, and debrief of youth and
procedures for reviewing and tracking use of force staff.
incidents by supervisory and or management staff,
Staff are required to complete an incident
which include procedures for debriefing a particular
☒ ☐ ☐
incident with staff and/or youth for the purposes of report by the end of their shift, unless
training as well as mitigating the effects of trauma that approved by a supervisor, to complete it the
may have been experienced by staff and /or the youth next day.
involved.
A review of incident reports shows that SCJRF
documents and reports incidents in
accordance with Title 15 minimum standards.
(6) Include an administrative review and a system for Policy 6.1: Use of Force
investigating unreasonable use of force.
SCJRF management team schedules a
☒ ☐ ☐ monthly Use of Force Administrative Review
to ensure compliance by all personnel and to
address possible work performance
deficiencies.
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(7) define the role, notification, and follow-up Policy 6.1: Use of Force
procedures required after use of force incidents for
medical, mental health staff and parents or legal BSCC staff interviewed medical and mental
guardians. health staff who reported that they are always
notified of UOF incidents. Medical will always
see the youth following an incident. If needed,
☒ ☐ ☐ Mental Health will see the youth when onsite,
otherwise they will follow up the following day.
BSCC staff interviewed supervisory,
detention, and medical staff to help determine
compliance with the elements of this
regulation.
(8) describe the limitations of use of force on pregnant Policy 6.1: Use of Force
youth in accordance with Penal Code Section 6030(f) ☒ ☐ ☐
and Welfare and Institutions Code Section 222.
(b) Facilities that authorize chemical agents as a force Policy 6.1: Use of Force
option shall include policies and procedures that:
(1) identify who is approved to carry and/or utilize There were no reported incidents involving the
chemical agents in the facility and the type, size and ☒ ☐ ☐ use of Oleoresin Capsicum (OC)
the approved method of deployment for those spray/chemical agents for the period
chemical agents. reviewed.
(2) mandate that chemical agents only be used when Policy 6.3: Chemical Agents
there is an imminent threat to the youth’s safety or the
safety of others and only when de-escalation efforts SCJRF detention staff satisfactorily
☒ ☐ ☐
have been unsuccessful or are not reasonably completed the department eight-hour, STC-
possible. approved Chemical Agents course prior to
being approved to carry OC spray.
(3) outline the facility’s approved methods and Policy 6.3: Chemical Agents
timelines for decontamination from chemical agents.
This shall include that youth who have been exposed In addition to reviewing the above policies and
to chemical agents shall not be left unattended until ☒ ☐ ☐ incident reports and associated
that youth is fully decontaminated or is no longer documentation, BSCC staff interviewed youth
suffering the effects of the chemical agent. housed at the facility, detention staff,
supervisory staff, and medical services.
(4) define the role, notification, and follow-up Policy 6.3: Chemical Agents
procedures required after use of force incidents
involving chemical agents for medical, mental health BSCC staff interviewed medical personnel,
☒ ☐ ☐
staff and parents or legal guardians. youth housed at the facility, JDO staff, and
supervisors. Compliance was confirmed.
(5) provide for the documentation of each incident of Policy 6.3: Chemical Agents
use of chemical agents, including the reasons for
which it was used, efforts to de-escalate prior to use,
youth and staff involved, the date, time and location ☒ ☐ ☐
of use, decontamination procedures applied and
identification of any injuries sustained as a result of
such use.
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(c) Facilities shall develop policies and procedure which Policy 6.3: Chemical Agents
require that agencies provide initial and regular training
in use of force and chemical agents when appropriate The referenced policy and curriculum for
that address: defensive tactics and verbal de-escalation
(1) known medical and behavioral health conditions techniques includes knowing of any pre-
that would contraindicate certain types of force; existing medical and/or behavioral health
conditions which would limit or restrict certain
UOF techniques.
☒ ☐ ☐
This includes Core Training and annual
updates for use of force for all detention staff.
The elements of this regulation are confirmed
in the Chief Probation Officer (CPO) Tracie
Neal’s Appointment and Qualifications Letter,
dated September 12, 2024.
(2) acceptable chemical agents and the methods of Policy 6.1: Use of Force
application. ☒ ☐ ☐
(3) signs or symptoms that should result in Policy 6.2: Use of Force
immediate referral to medical or behavioral health. Policy 6.3: Chemical Agents
☒ ☐ ☐
BSCC staff interviewed SCJRF supervisory
staff, behavioral health staff, and medical
services to aid in confirming compliance.
(4) instruction on the Constitutional Limitations of Policy 6.3: Chemical Agents
Use of Force.
The SCJRF detention staff and supervisors
are trained and have available to them the
☒ ☐ ☐ following types of OC Spray Canisters:
• MK 4 cans
• OC Stream or Gel Units
• OC Foam, Gel, or stream Unit
• MK9 Fogger Units
(5) physical training force options that may require Policy 6.2: Use of Force
the use of perishable skills.
The elements of this regulation are identified
☒ ☐ ☐
in and confirmed in CPO Tracie Neal’s
Appointment and Qualifications Letter, dated
September 12, 2024.
(6) timelines the facility uses to define regular Policy 6.2: Use of Force
training.
The elements of this regulation are identified
in and confirmed in CPO Tracie Neal’s
Appointment and Qualifications Letter, dated
September 12, 2024.
☒ ☐ ☐
SCJRF detention staff receive an initial 32-
hour defensive tactics training and policy
review outlining both physical and non-
physical de-escalation options. Refresher
training in force options occurs annually.
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1361 GRIEVANCE PROCEDURE Policy 5.9: Grievances
The facility administrator shall develop and implement BSCC staff observed that the related policy
written policies and procedures whereby any youth may
and procedures identified well-detailed
appeal and have resolved grievances relating to any
processes.
condition of confinement, including but not limited to
health care services, classification decisions, program We reviewed grievances for April through
participation, telephone, mail or visiting procedures,
September of 2024 and the facility’s
food, clothing, bedding, mistreatment, harassment or
☒ ☐ ☐ Grievance log for the past 6 months. BSCC
violations of the nondiscrimination policy. There shall be
staff also interviewed youth housed at the
no time limit on filing grievances. Policies and
facility, as well as detention staff. The facility
procedures shall include provisions whereby the facility
uses monthly grievance logs to track
manager ensures:
grievances by Pod.
There was only (1) grievance submitted for
April, and (2) grievances submitted for July.
(a) a grievance form and instructions for registering a Policy 5.9: Grievances
grievance, which includes provisions for the youth to
have free access to the form; We interviewed multiple youth who indicated
that during the intake and orientation process,
the grievance procedure was clearly
explained.
☒ ☐ ☐
During our physical inspection, we observed
that grievances were readily available to
youth. In addition, grievance lock boxes were
in the housing pods to allow youth to
confidentially submit a grievance if needed.
(b) the youth shall have the option to confidentially file Policy 5.9: Grievances
the grievance or to deliver the form to any youth
supervision staff working in the facility; The youth were aware of the grievance
☒ ☐ ☐
procedures and the location of the grievances
and the grievance lockbox to confidentially file
a grievance if needed.
(c) resolution of the grievance at the lowest appropriate Policy 5.9: Grievances
staff level;
☒ ☐ ☐ Depending on the circumstances, grievances
are first addressed at the JDO level.
(d) provision for a prompt review and initial response to Policy 5.9: Grievances
grievances within three (3) business days, grievances
that relate to health and safety issues must be Although beyond the expectation of Title 15
addressed immediately; requirements, BSCC staff discussed the
☒ ☐ ☐ importance of following policy that indicates
efforts will be made to provide an initial
response to the grievances within 24 hours of
submittal.
(1) The youth may elect to be present to explain Policy 5.9: Grievances
his/her version of the grievance to a person not
directly involved in the circumstances which led to ☒ ☐ ☐ The youth interviewed indicated that during
the grievance. the intake and orientation process, the
grievance procedure was clearly explained.
(2) Provision for a staff representative approved by Policy 5.9: Grievances
the facility administrator to assist the youth. ☒ ☐ ☐
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(e) provision for a written response to the grievance Policy 5.9: Grievances
which includes the reasons for the decisions;
BSCC staff provided technical assistance
☒ ☐ ☐
related to youth having the right to grieve any
condition of associated with being detained at
the facility.
(f) a system which provides that any appeal of a Policy 5.9: Grievances
grievance shall be heard by a person not directly
involved in the circumstances which led to the
☒ ☐ ☐
grievance;
(g) resolution of the grievance must occur within ten (10) Policy 5.9: Grievances
business days unless circumstances dictate a longer
time frame. The youth shall be notified of any delay; Per the above policy and in review of
and, documentation and interviews with detention
staff, resolution of the grievance must occur
within ten (10) business days.
☒ ☐ ☐
Prior to leaving at the end of their shift, the
expectation is that the Supervisor/OIC on duty
checks the grievance lockboxes on each pod,
logs the grievance in the grievance log, and
assigns the grievance a tracking number.
(h) the policy shall provide multiple internal and external Policy 5.9: Grievances, IV Reporting Sexual
methods to report sexual abuse and sexual harassment. ☒ ☐ ☐ Abuse and Sexual Harassment (A) (1):
Whether or not associated with a grievance, concerns Policy 5.9: Grievances
of parents, guardians, staff or other parties shall be
addressed and documented in accordance with written
☒ ☐ ☐
policies and procedures within a specified timeframe.
1371 PROGRAMS, RECREATION, AND Policy 5.7.2: Programs, Recreation and
EXERCISE. Exercise
The facility administrator shall develop and implement
BSCC staff reviewed the Program Exercise
written policies and procedures for programs,
and Recreation policy and procedure, logs,
recreation, and exercise for all youth. The intent is to
and pertinent documentation for the months of
minimize the amount of time youth are in their rooms or ☒ ☐ ☐
July, August, and September of 2024. We also
their bed area.
interviewed detention staff, facility partners,
and youth housed at the facility.
The facility’s policy and procedure comply with
this regulation, as required.
Juvenile facilities shall provide the opportunity for Policy 5.7.2: Programs, Recreation and
programs, recreation, and exercise a minimum of three Exercise
hours a day during the week and five hours a day each
☒ ☐ ☐
Saturday, Sunday or other non-school days, of which Youth interviewed report going outdoors for
one hour shall be an outdoor activity, weather recreation daily.
permitting.
A youth’s participation in programs, recreation, and Policy 5.7.2: Programs, Recreation and
exercise may be suspended only upon a written finding Exercise
by the administrator/manager or designee that a youth
☒ ☐ ☐
represents a threat to the safety and security of the There was no report of or documentation
facility. provided to indicate that a youth’s participation
in any program was suspended.
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Such program, recreation, and exercise schedule shall Policy 5.7.2: Programs, Recreation and
be posted in the living units. Exercise
☒ ☐ ☐ While conducting a physical inspection of the
facility, we observed the programming
schedules and calendar posted on the living
Pods.
There will be a written annual review of the programs, Policy 5.7.2: Programs, Recreation and
recreation, and exercise by the responsible agency to Exercise
ensure content offered is current, consistent, and
relevant to the population. A letter provided by the Division Director,
Jeremy Kenyon, and dated September 16,
☒ ☐ ☐
2024, provided confirmation that an annual
review of the programs, recreation, and
exercise was conducted to ensure content
offered is current, consistent, and relevant to
the population.
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(a) Programs. All youth shall be provided with the Policy 5.7.2: Programs, Recreation and
opportunity for at least one hour of daily programming to Exercise
include, but not be limited to, trauma focused, cognitive, Policy 5.7.4, Social Awareness, Policy
evidence-based, best practice interventions that are Statement
culturally relevant and linguistically appropriate, or pro-
social interventions and activities designed to reduce
SCJRF offers many programming options to
recidivism. These programs should be based on the
youths. Victor Community Support Services
youth’s individual needs as required by Sections 1355
(VCSS) and Hope City have both contributed
and 1356. Such programs may be provided under the
significantly to the facility’s programming.
direction of the Chief Probation Officer or the County
VCSS has been collaborating with the facility
Office of Education and can be administered by county
partners such as mental health agencies, community for over 6 years. VCSS is onsite 5 days per
based organizations, faith-based organizations or week while facilitating ART groups,
Probation staff. conducting Individual Log Behavior Training,
Programs may include but are not limited to: and other mentoring.
(1) Cognitive Behavior Interventions;
(2) Management of Stress and Trauma; BSCC staff interviewed the Supervising Case
(3) Anger Management; Manager for the GEO Re-Entry Services.
(4) Conflict Resolution; GEO is onsite Monday through Friday and
(5) Juvenile Justice System; provides an impressive menu of pro-social
(6) Trauma-related interventions; programming options.
(7) Victim Awareness;
(8) Self-Improvement; We interviewed youth housed at the facility,
(9) Parenting Skills and support; detention staff, outside providers, and
(10) Tolerance and Diversity; reviewed programming documentation.
(11) Healing Informed Approaches;
☒ ☐ ☐
(12) Interventions by Credible Messengers; Programs, facilitated by JDO staff,
(13) Gender Specific Programming; collaborative partners, and volunteers,
(14) Art, creative writing, or self-expression; include, but are not limited to, the following:
(15) CPR and First Aid training;
(16) Restorative Justice or Civic Engagement; -Forward Leap
(17) Career and leadership opportunities; and, -Individual Therapy
(18) Other topics suitable to the youth population. -Cognitive Behavior Therapy
-Smart Addiction
-Forward Thinking
-NA/AA
-Religion
-Baking and Culinary
-Book Club
-Grow
-ROP Kitchen Help
-Victor Community Support Services (VCSS)
-Aggression Replacement Therapy (ART),
Individual Cognitive Behavioral Therapy
(ICBT)
-Hope City- Mentoring, counseling, anger
management, life skills, etc.
BSCC staff provided technical assistance
related to ensuring documentation is sufficient
to verify youth on Ad-Sep receive required
programming.
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(b) Recreation. All youth shall be provided the opportunity Policy 5.7.2: Programs, Recreation and
for at least one hour of daily access to unscheduled Exercise
activities such as leisure reading, letter writing, and
entertainment. Activities shall be supervised and include To aid in confirming compliance, BSCC staff
orientation and may include coaching of youth. reviewed the program’s Exercise and
☒ ☐ ☐
Recreation policy and procedure, logs, and
pertinent documentation for the months of
July, August and September of 2024. We also
interviewed detention staff, facility partners,
and youth housed at the facility.
(c) Exercise. All youth shall be provided with the Policy 5.7.2: Programs, Recreation and
opportunity for at least one hour of large muscle activity Exercise
each day.
☒ ☐ ☐ After a review of program activity logs, and
interviews with youth housed at the facility and
detention staff, Shasta County JRF complies
with this regulation.
The administrator/manager may suspend, for a period Policy 5.7.3: Access to Religious
not to exceed 24 hours, access to recreation and Programming
programs. The administrator/manager shall document ☒ ☐ ☐
the reasons why suspension of recreation and programs
occurs.
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JUVENILE HALLS, SPECIAL PURPOSE JUVENILE HALLS AND CAMPS
Board of State and Community Corrections
PROCEDURES CHECKLIST 1, 2
BSCC Code: 7621
FACILITY NAME: River’s Edge Academy (REA) FACILITY TYPE: Camp
PERSON(S) INTERVIEWED:
Eric Jones, Assistant Chief; Jeremy Kenyon, Division Director; Athena Navone, Supervising DPO; Jason Coulombe, Administrative
Supervising DPO; Danielle Goodwine, SJDO, (Kitchen Supervisor); Maren Gibson, GEO, Supervising Case Manager; Fantasy
Fitzjarrell, JDO; Lisa Torres, Associate Social Worker; Damon Ransbarger, RN; 1 Male Youths
FIELD REPRESENTATIVE: Forrest Coleman DATE: September 24th through 26th, 2024
TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS
1321 STAFFING Policy 3.1.0 Staffing Standards, Section II
(A)
Each juvenile facility shall:
(a) have an adequate number of personnel sufficient to
carry out the overall facility operation and its The Shasta County Juvenile Hall complex
programming, to provide for safety and security of youth has an overall rated capacity of 96 youth.
and staff, and meet established standards and There are three facilities within the complex.
regulations; The Shasta County Juvenile Rehabilitation
Facility (7621) encompasses 58 rated beds
for youth. The Secure Youth Treatment
Facility (SYTF) (7623), referred to as the
Secure Track Treatment Program (STTP),
encompasses 8 rated beds for youth, and the
River’s Edge Academy (REA)/Camp (7622)
encompasses 30 rated beds for youth.
All policies and procedures referenced for
☒ ☐ ☐ the SCJRF, pursuant to Title 15 regulations,
apply to the STTP and REA facilities.
BSCC staff reviewed related policies and
procedures, as well as the agency’s
Organization Chart, random weekly staff
schedule, and daily unit schedule covering
the first week of July, August, and September
of 2024. In addition, we made personal
observations.
The facility director, with the assistance of the
Supervising Juvenile Detention Officer
(SJDO), ensures that each shift is staffed with
enough youth supervision staff to guarantee
that no required services are denied to a
youth.
1 This document is intended for use as a tool during the targeted inspection process; this worksheet may not contain each Title 15
regulation that is required. Additionally, many regulations on this worksheet are SUMMARIES of the regulation; the text on this
worksheet may not contain the entire text of the actual regulation. Please refer to the complete California Code of Regulations,
Title 15, Minimum Standards for Juvenile Facilities, Division 1, Chapter 1, Subchapter 5 for the complete list and text of
regulations.
2 This is a modified version of the Procedures Checklist and is only intended for the 2024 Targeted Inspection of the Shasta
County River’s Edge Academy Camp.
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(b) ensure that no required services shall be denied Policy 3.1.0 Staffing Standards
because of insufficient numbers of staff on duty absent
exigent circumstances; Through our review of the above policy, visual
observations, a review of work schedules for
July, August, and September of 2024, as well
as a review of the unit programming
documentation, BSCC staff determined that
REA regularly ensures that the staffing levels
are adequate.
The River’s Edge Academy (REA) is a
commitment facility, on a housing Pod, within
the Shasta County Juvenile Rehabilitation
Facility (SCJRF) complex. The camp staff for
both facilities are cross-trained. Cross-training
the staff provides an opportunity to utilize staff
from either facility if needed.
In addition, detention staff from the Shasta
County JRF and the STTP facility staff are
also cross trained to assist if staffing
assistance is needed at the River’s Edge
Academy (REA).
☒ ☐ ☐
A Supervising Deputy Probation Officer is
assigned shift scheduling responsibilities to
ensure enough staff are always on duty and
no required services shall be denied.
BSCC staff provided technical assistance
related to daily operational planning to ensure
youth arrive at school on time.
At the time of the inspection of the River’s
Edge Academy, in conjunction with the Shasta
County Juvenile Rehabilitation Facility,
staffing consisted of the following:
1 Division Director/ Superintendent
1 Supervising Probation Officer
Administrative
2 Supervising Probation Officers
5 Supervising Juvenile Detention Officers (1
REA)
35 Juvenile Detention Officers (approx. 9
extra help)
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(c) have a sufficient number of supervisory level staff to Policy 3.1.0 Staffing Standards, Section I
ensure adequate supervision of all staff members; (A)(1)
Through our review of the above policy,
visual observations, work schedules, and
interviews with facility JDO staff and youth
housed at the facility, BSCC staff concluded
that a Supervising Juvenile Detention Officer
(SJDO) is always on-site in the facility. In the
absence of the SJDO, Juvenile Detention
Officer III (JDO) is assigned to work as the
Officer in Charge (OIC).
☒ ☐ ☐
At the time of the inspection, the facility is
budgeted for the following supervisory-level
staff:
1 Division Director/ Superintendent
1 Supervising Probation Officer
Administrative
2 Supervising Probation Officers
5 Supervising Juvenile Detention Officers (1
REA)
(d) have a clearly identified person on duty at all times Policy 3.1.0 Staffing Standards, Section
who is responsible for operations and activities and has (A)(2),
completed the Juvenile Corrections Officer Core Course
and PC 832 training; The elements of this regulation are confirmed
in the Chief Probation Officer (CPO)
Appointment and Qualifications Letter,
written by the CPO, Tracie Neal, and dated
☒ ☐ ☐ September 12, 2024.
BSCC observed that a Supervising Juvenile
Detention Officer (SJDO) or, in the absence
of the supervisor, a JDO III/Officer in Charge
(OIC) is assigned to each shift. The
supervisor of each shift is clearly identified on
the shift schedule.
(e) have at least one staff member present on each living Policy 3.1.0 Staffing Standards
unit whenever there are youth in the living unit;
Through personal observations, as well as
through interviews with staff and youth
☒ ☐ ☐
housed at the facility, REA regularly ensures
that there is always a staff present in the unit
or where a youth is present. Youth are never
left unsupervised.
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(f) have sufficient food service personnel relative to the Policy 3.1.0 Staffing Standards
number and security of living units, including staff
qualified and available to: plan menus meeting nutritional Youth eat all meals in the living units. Meals
requirements of youth; provide kitchen supervision; direct are prepared in the facility kitchen and are
food preparation and servings; conduct related training delivered to the units on carts. JDO staff serve
programs for culinary staff; and maintain necessary the young people with their meals in the unit.
records; or, a facility may serve food that meets nutritional
standards prepared by an outside source; ☒ ☐ ☐ To ensure compliance with applicable
elements of this regulation, BSCC staff
interviewed the SJDO who works as the
Kitchen Manager and is assigned to oversee
kitchen operations and food service
personnel. Kitchen staff consists of 3 full-time
Cooks and 1 extra help staff.
(g) have sufficient administrative, clerical, recreational, Policy 3.1.0 Staffing Standards
medical, dental, mental health, building maintenance,
BSCC staff interviewed collaborative
transportation, control room, facility security and other
partners and support staff including, but not
support staff for the efficient management of the facility,
limited to, medical services personnel,
and to ensure that youth supervision staff shall not be
behavioral health services, education
diverted from supervising youth; and,
services, and camp staff. We also made
personal observations over the course of the
inspection.
Medical Staff are present daily between
6:30AM and 3:00PM. Staffing consists of:
1 Nursing Director
1 Registered Nurse
☒ ☐ ☐
1 Licensed Vocational Nurse
1 Physician
An on-call medical staff is available for after-
hour assistance as needed.
Behavioral Health staff are available Monday
through Friday from 8:00AM – 5:00PM.
Weekends are covered on an on-call, as-
needed basis.
Behavioral Health staffing consists of the
following:
2 Clinicians, 1 on-call Clinician, and 1 Sr.
Psychiatric Social Worker.
(h) assign sufficient youth supervision staff to provide Policy 3.1.0 Staffing Standards
continuous wide awake supervision of youth, subject to
temporary variations in staff assignments to meet special BSCC staff interviewed JDO staff and
program needs. Staffing shall be in compliance with a reviewed housing unit logs, programming
minimum youth-staff ratio for the following facility types: schedules, and employee daily schedules.
REA regularly provides staffing levels that
☒ ☐ ☐ enable the facility to meet the minimum
standards for this regulation.
A Supervising Deputy Probation Officer is
assigned shift scheduling responsibilities to
ensure enough staff are always on duty and
no required services shall be denied.
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(1) Juvenile Halls River’s Edge Academy is not a Juvenile Hall.
(A) during the hours that youth are awake, one Therefore, Sections A through E of the
☐ ☐ ☒
wide-awake youth supervision staff member on inspection report are not applicable.
duty for each 10 youth in detention;
(B) during the hours that youth are confined to their
room for the purpose of sleeping, one wide-awake
☐ ☐ ☒
youth supervision staff member on duty for each
30 youth in detention;
(C) at least two wide-awake youth supervision staff
members on duty at all times, regardless of the
number of youth in detention, unless an
☐ ☐ ☒
arrangement has been made for backup support
services which allow for immediate response to
emergencies; and,
(D) at least one youth supervision staff member on
duty who is the same gender as youth housed in ☐ ☐ ☒
the facility.
(E) personnel with primary responsibility for other
duties such as administration, supervision of
personnel, academic or trade instruction, clerical, ☐ ☐ ☒
kitchen or maintenance shall not be classified as
youth supervision staff positions.
(2) Special Purpose Juvenile Halls The River’s Edge Academy is not a Special
(A) during hours that youth are awake, one wide- Purpose Juvenile Hall. Therefore, A through
☐ ☐ ☒
awake youth supervision staff member on duty for E of this section are not applicable to this
each 10 youth in detention; inspection report.
(B) during the hours that youth are confined to their
room for the purpose of sleeping, one wide-awake
☐ ☐ ☒
youth supervision staff member on duty for each
30 youth in detention;
(C) at least two wide-awake youth supervision staff
members on duty at all times, regardless of the
number of youth in detention, unless an
☐ ☐ ☒
arrangement has been made for backup support
services which allow for immediate response to
emergencies; and,
(D) at least one youth supervision staff member on
duty who is the same gender as youth housed in ☐ ☐ ☒
the facility.
(E) personnel with primary responsibility for other
duties such as administration, supervision of
personnel, academic or trade instruction, clerical, ☐ ☐ ☒
kitchen or maintenance shall not be classified as
youth supervision staff positions.
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(3) Camps River’s Edge Academy is not a Juvenile Hall.
(A) during the hours that youth are awake, one Therefore, Sections A thru E of the inspection
wide-awake youth supervision staff member on report are not applicable.
duty for each 15 youth in the camp population;
Policy 3.1.0 Staffing Standards
Through documentation review, personal
observations, as well as interviews with youth
and camp staff, and a review of safety check
☒ ☐ ☐ logs, the facility regularly ensures that there
is one wide-awake youth supervision staff
member on duty for every 10 youths in camp.
This ratio is based on ratios set for the overall
Shasta Juvenile Hall complex.
At the time of the inspection, the overall youth
population at the Juvenile Hall complex was
34 youths of which 5 of the youths were
classified as REA, facility # 7622, youths.
(B) during the hours that youth are confined to their Policy 3.1.0 Staffing Standards
room for the purpose of sleeping, one wide-awake
youth supervision staff member on duty for each In review of housing unit safety check logs,
30 youth present in the facility; ☒ ☐ ☐ the daily staff schedule, and interviews with
youth and staff, BSCC staff confirmed that
the REA ensures that “One wide-awake” JDO
staff is always present.
(C) at least two wide-awake youth supervision staff Policy 3.1.0 Staffing Standards
members on duty at all times, regardless of the
number of youth in residence, unless Through a review of housing unit logs, safety
arrangements have been made for backup support check documentation, and the daily staff
services which allow for immediate response to schedule, and personal observations, as well
emergencies; ☒ ☐ ☐ as through interviews with camp staff, REA
regularly ensures that the minimum youth-to-
staff ratio is met. A Supervising Deputy
Probation Officer is assigned shift scheduling
responsibilities to ensure compliance with this
regulation.
(D) at least one youth supervision staff member on Policy 3.1.0 Staffing Standards
duty who is the same gender as youth housed in
the facility; According to shift schedules, housing unit
logs, visual observations, and interviews with
youth housed at the facility and staff, there is
always a male and female youth supervision
staff in the facility.
☒ ☐ ☐
At the time of this inspection, there were
three female youth being housed in the REA.
BSCC staff discussed favorable outcomes
when the gender of staff assigned to work a
specific housing unit is identified on the shift
schedule.
(E) in addition to the minimum staff to youth ratio Policy 3.1.0 Staffing Standard
required in (h)(3)(A)-(B), consideration shall be
given to the size, design, and location of the camp;
Only youth supervision staff provide
types of youth committed to the camp; and the ☒ ☐ ☐
supervision for the youth.
function of the camp in determining the level of
Non-sworn staff are not part of the designated
supervision necessary to maintain the safety and
youth supervision staff.
welfare of youth and staff;
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(F) personnel with primary responsibility for other The related policy clearly identifies roles and
duties such as administration, supervision of responsibilities of staff who are not deemed
personnel, academic or trade instruction, clerical, ☒ ☐ ☐ youth supervision staff. Only youth
farm, forestry, kitchen or maintenance shall not be supervision staff provide supervision of the
classified as youth supervision staff positions. youth.
1328 SAFETY CHECKS Policy 5.2.2: Room Safety Checks
The facility administrator shall develop and implement The Secure Track Treatment Program (STTP)
policy and procedures that provide for direct visual
and the River’s Edge Academy (REA) are
observation of youth at a minimum of every 15 minutes,
commitment program facilities within the
at random or varied intervals during hours when youth
Shata County Juvenile Hall complex along
are asleep or when youth are in their rooms, confined in
with the Shasta County Juvenile
holding cells or confined to their bed in a dormitory.
Rehabilitation Facility (SCJRF) complex. All
Supervision is not replaced, but may be supplemented
policies and procedures referenced for the
by, an audio/visual electronic surveillance system
designed to detect overt, aggressive or assaultive SCJRF, pursuant to Title 15 regulations, apply
behavior and to summon aid in emergencies. All safety to the STTP and REA facilities.
checks shall be documented with the actual time the
BSCC staff reviewed random Safety Checks
check is completed.
over the inspection cycle. In addition, we
specifically reviewed safety checks for the
months of July, August, and September 2024.
We also reviewed housing unit surveillance
video recordings.
☒ ☐ ☐ As of May 2024, the facility has implemented
a software program identified as the E-
Probation software, which is a program
through Journal Technology. JDO staff
conduct safety checks utilizing a tablet. The
tablet is utilized to scan the QR code assigned
to each individual youth indicating a
completed safety check of that youth. The
software identifies and alerts supervisors, in
real time, when a safety check is late.
Although the software provides random and
varied safety check prompts to JDO staff,
there are no notifications or alerts to
determine if safety checks are completed in a
random and varied format. BSCC staff
provided a recommendation for supervisory
staff to continue conducting audits for random
and varied safety checks.
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1354.5 ROOM CONFINEMENT Policy 5.8.7: Temporary Room Restriction and
Reintegration Planning
(a) The facility administrator shall develop and
implement written policies and procedures addressing
The Secure Track Treatment Program
the confinement of youth in their room that are
(STTP) and the River’s Edge Academy
consistent with Welfare and Institutions Code Section
(REA) are commitment program facilities
208.3. The placement of a youth in room confinement
within the Shasta County Juvenile Hall
shall be accomplished in accordance with the following
complex along with the Shasta County
guidelines:
Juvenile Rehabilitation Facility (SCJRF)
complex. All policies and procedures
referenced for the SCJRF, pursuant to Title
15 regulations, apply to the STTP and REA
facilities.
The REA facility refers to room confinement
as a Temporary Room Restriction (TRR).
TRR is defined as placing a youth in a locked
☒ ☐ ☐ room for a short period of time to cool off or
de-escalate behaviors but may lead to room
confinement of up to 4 hours if behaviors
cause safety and security concerns.
To help determine compliance, BSCC staff
requested to review room confinement/TRR
incident report examples that occurred
between June and September of 2024.
However, there was no report of incidents
that resulted in placing a youth in room
confinement.
BSCC staff also reviewed policy and
procedure, interviewed camp staff,
interviewed collaborative partners, and
interviewed youth housed at the facility.
(1) Room confinement shall not be used before Policy 5.8.7: Temporary Room Restriction and
other, less restrictive, options have been attempted Reintegration Planning
and exhausted, unless attempting those options ☒ ☐ ☐
poses a threat to the safety or security of any youth
or staff.
(2) Room confinement shall not be used for the Policy 5.8.7: Temporary Room Restriction and
purposes of punishment, coercion, convenience, or Reintegration Planning
retaliation by staff.
BSCC staff discussed renaming the term
☒ ☐ ☐ “Temporary Room Restriction” that references
room confinement, as the word “Restriction”
correlates with a form of punishment. The
word “restriction” may create misleading
assumptions for the use of room confinement.
(3) Room confinement shall not be used to the extent Policy 5.8.7: Temporary Room Restriction and
that it compromises the mental and physical health ☒ ☐ ☐ Reintegration Planning
of the youth.
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(b) A youth may be held up to four hours in room Policy 5.8.7: Temporary Room Restriction and
confinement. After the youth has been held in room Reintegration Planning
confinement for a period of four hours, staff shall do one
or more of the following: BSCC staff observed that REA staff are
required to notify the on-duty supervisor when
☒ ☐ ☐ room confinement is being initiated. The room
confinement is tracked and assessed utilizing
the “Involuntary Remain In Room Form”. An
assessment of a youth’s behavior to
determine continued room confinement is
conducted within one-hour intervals.
Policy 5.8.7: Temporary Room Restriction and
Reintegration Planning
JDO staff are required to make counseling
(1) Return the youth to general population. ☒ ☐ ☐ efforts to de-escalate the resident so that
he/she may rejoin the group. These
counseling efforts shall be no less than every
15 minutes and documented in the Temporary
Room Restriction Log (TRR).
Policy 5.8.7: Temporary Room Restriction and
Reintegration Planning
(2) Consult with mental health or medical staff. ☒ ☐ ☐
BSCC staff interviewed medical and
behavioral services staff to help determine
compliance with this regulation
(3) Develop an individualized plan that includes the Policy 5.8.7: Temporary Room Restriction and
goals and objectives to be met in order to reintegrate ☒ ☐ ☐ Reintegration Planning
the youth to general population.
(4) If room confinement must be extended beyond Policy 5.8.7: Temporary Room Restriction and
four hours, staff shall do each of the following: Reintegration Planning
(A) Document the reasons for room confinement
and the basis for the extension, the date and time The room confinement is tracked and
the youth was first placed in room confinement,
☒ ☐ ☐ assessed utilizing the “Temporary Room
and when he or she is eventually released from
Restriction Form”. An assessment of a
room confinement.
youth’s behavior to determine continued
room confinement is conducted within 15-
minute intervals.
(B) Develop an individualized plan that includes Policy 5.8.7: Temporary Room Restriction and
the goals and objectives to be met in order to Reintegration Planning
integrate the youth to general population.
☒ ☐ ☐ An individualized plan is identified as the Ad-
Sep Reintegration Plan. There is also an
“Alternate Program (A/P)” that separates a
youth from the group outside of his/her room.
(C) Obtain documented authorization by the Policy 5.8.7: Temporary Room Restriction and
facility superintendent or his or her designee ☒ ☐ ☐ Reintegration Planning
every four hours thereafter.
(5) This section is not intended to limit the use of Policy 5.8.7: Temporary Room Restriction and
single-person rooms or cells for the housing of youth Reintegration Planning
☒ ☐ ☐
in juvenile facilities and does not apply to normal
sleeping hours.
(6) This section does not apply to youth or wards in Policy 5.8.7: Temporary Room Restriction and
court holding facilities or adult facilities. Reintegration Planning
☒ ☐ ☐
This facility is not either a Court Holding
Facility or Adult Facility.
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(7) Nothing in this section shall be construed to Policy 5.8.7: Temporary Room Restriction and
conflict with any law providing greater or additional ☒ ☐ ☐ Reintegration Planning
protections to youth.
(8) This section does not apply during an Policy 5.8.7: Temporary Room Restriction and
extraordinary emergency circumstance that requires Reintegration Planning
a significant departure from normal institutional
operations, including a natural disaster or facility-
☒ ☐ ☐
wide threat that poses an imminent and substantial
risk of harm to multiple staff or youth. This exception
shall apply for the shortest amount of time needed to
address this imminent and substantial risk of harm.
(9) This section does not apply when a youth is Policy 5.8.7: Temporary Room Restriction and
placed in a locked cell or sleeping room to treat and Reintegration Planning
protect against the spread of a communicable
disease for the shortest amount of time required to
reduce the risk of infection, with the written approval
of a licensed physician or nurse practitioner, when
the youth is not required to be in an infirmary for an ☒ ☐ ☐
illness. Additionally, this section does not apply when
a youth is placed in a locked cell or sleeping room for
required extended care after medical treatment with
the written approval of a licensed physician or nurse
practitioner, when the youth is not required to be in
an infirmary for illness.
1357 USE OF FORCE Policy 6.1: Use of Force
The facility administrator, in cooperation with the The Secure Track Treatment Program (STTP)
responsible physician, shall develop and implement
and the River’s Edge Academy (REA) are
written policies and procedures for the use of force,
commitment program facilities within the
which may include chemical agents. Force shall never
Shata County Juvenile Hall complex along
be applied as punishment, discipline, retaliation or
with the Shasta County Juvenile
treatment.
Rehabilitation Facility (SCJRF) complex. All
(a) At a minimum, each facility shall develop policies and
policies and procedures referenced for the
procedures which:
SCJRF, pursuant to Title 15 regulations, apply
☒ ☐ ☐
to the STTP and REA facilities.
BSCC staff reviewed the Use of Force (UOF)
policy and requested to review reports for
incidents that occurred between June and
September of 2024. However, there were no
reports of incidents that resulted in the use of
force. We also interviewed youth who are
housed at the facility, camp staff, and
collaborative partners to gain further insight
to ensure compliance with this regulation.
(1) restricts the use of force to that which is deemed Policy 6.1: Use of Force
reasonable and necessary, as defined in Section 1302
to ensure the safety and security of youth, staff, others
☒ ☐ ☐
and the facility.
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(2) outline the force options available to staff including Policy 6.1: Use of Force
both physical and non-physical options and define
when those force options are appropriate. REA force options that are allowed include,
but are not limited to, the below:
• Command Presence and Dialog
☒ ☐ ☐
• Control and Search Techniques
• Soft Hands
• Oleoresin Capsicum (OC)
• Defensive Tactics
• Mechanical Restraints
(3) describe force options or techniques that are Policy 6.1: Use of Force
expressly prohibited by the facility. ☒ ☐ ☐
(4) describe the requirements of staff to report any Policy 6.1: Use of Force
inappropriate use of force, and to take affirmative ☒ ☐ ☐
action to immediately stop it.
(5) define a standardized reporting format that Policy 6.1: Use of Force
includes time period and procedure for documenting
and reporting the use of force, including reporting The related policies address documentation,
requirements of management and line staff and review by supervisor, and debrief of youth and
procedures for reviewing and tracking use of force staff.
incidents by supervisory and or management staff, ☒ ☐ ☐
Staff are required to complete an incident
which include procedures for debriefing a particular
incident with staff and/or youth for the purposes of report by the end of their shift, unless
training as well as mitigating the effects of trauma that approved by a supervisor, to complete it the
may have been experienced by staff and /or the youth next day.
involved.
(6) Include an administrative review and a system for Policy 6.1: Use of Force
investigating unreasonable use of force.
The REA management team schedules a
☒ ☐ ☐ monthly Use of Force Administrative Review
to ensure compliance by all personnel and to
address possible work performance
deficiencies.
(7) define the role, notification, and follow-up Policy 6.1: Use of Force
procedures required after use of force incidents for
medical, mental health staff and parents or legal BSCC staff interviewed medical and mental
guardians. health staff who reported that they are always
notified of UOF incidents, if they occur.
Medical will always see the youth following an
incident. If needed, Mental Health will see the
☒ ☐ ☐
youth when onsite, otherwise they will follow
up the following day.
BSCC staff interviewed supervisory, camp,
and medical staff to help determine
compliance with the elements of this
regulation.
(8) describe the limitations of use of force on pregnant Policy 6.1: Use of Force
youth in accordance with Penal Code Section 6030(f) ☒ ☐ ☐
and Welfare and Institutions Code Section 222.
(b) Facilities that authorize chemical agents as a force Policy 6.1: Use of Force
option shall include policies and procedures that:
(1) identify who is approved to carry and/or utilize There were no reported incidents involving the
chemical agents in the facility and the type, size and ☒ ☐ ☐ use of Oleoresin Capsicum (OC)
the approved method of deployment for those spray/chemical agents for the period
chemical agents. reviewed.
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(2) mandate that chemical agents only be used when Policy 6.3: Chemical Agents
there is an imminent threat to the youth’s safety or the
safety of others and only when de-escalation efforts REA camp staff satisfactorily completed the
☒ ☐ ☐
have been unsuccessful or are not reasonably department eight-hour, STC-approved
possible. Chemical Agents course prior to being
approved to carry OC spray.
(3) outline the facility’s approved methods and Policy 6.3: Chemical Agents
timelines for decontamination from chemical agents.
This shall include that youth who have been exposed In addition to reviewing the above policies and
to chemical agents shall not be left unattended until ☒ ☐ ☐ incident reports and associated
that youth is fully decontaminated or is no longer documentation, BSCC staff interviewed youth
suffering the effects of the chemical agent. housed at the facility, camp staff, supervisory
staff, and medical services.
(4) define the role, notification, and follow-up Policy 6.3: Chemical Agents
procedures required after use of force incidents
involving chemical agents for medical, mental health BSCC staff interviewed medical personnel,
☒ ☐ ☐
staff and parents or legal guardians. youth housed at the facility, JDO staff, and
supervisors. Compliance was confirmed.
(5) provide for the documentation of each incident of Policy 6.3: Chemical Agents
use of chemical agents, including the reasons for
which it was used, efforts to de-escalate prior to use,
youth and staff involved, the date, time and location ☒ ☐ ☐
of use, decontamination procedures applied and
identification of any injuries sustained as a result of
such use.
(c) Facilities shall develop policies and procedure which Policy 6.3: Chemical Agents
require that agencies provide initial and regular training
in use of force and chemical agents when appropriate The referenced policy and curriculum for
that address: defensive tactics and verbal de-escalation
(1) known medical and behavioral health conditions techniques includes knowing of any pre-
that would contraindicate certain types of force; existing medical and/or behavioral health
conditions which would limit or restrict certain
UOF techniques.
☒ ☐ ☐
This includes Core Training and annual
updates for use of force for all camp staff.
The elements of this regulation are confirmed
in the Chief Probation Officer (CPO) Tracie
Neal’s Appointment and Qualifications Letter,
dated September 12, 2024.
(2) acceptable chemical agents and the methods of Policy 6.1: Use of Force
application. ☒ ☐ ☐
(3) signs or symptoms that should result in Policy 6.2: Use of Force
immediate referral to medical or behavioral health. Policy 6.3: Chemical Agents
☒ ☐ ☐
BSCC staff interviewed REA supervisory staff,
behavioral health staff, and medical services
to aid in confirming compliance.
(4) instruction on the Constitutional Limitations of Policy 6.3: Chemical Agents
Use of Force.
REA camp staff and supervisors are trained
and have available to them the following types
☒ ☐ ☐ of OC Spray Canisters:
• MK 4 cans
• OC Stream or Gel Units
• OC Foam, Gel, or stream Unit
• MK9 Fogger Units
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(5) physical training force options that may require Policy 6.2: Use of Force
the use of perishable skills.
The elements of this regulation are identified
☒ ☐ ☐
in and confirmed in CPO Tracie Neal’s
Appointment and Qualifications Letter, dated
September 12, 2024.
(6) timelines the facility uses to define regular Policy 6.2: Use of Force
training.
The elements of this regulation are identified
in and confirmed in CPO Tracie Neal’s
Appointment and Qualifications Letter, dated
September 12, 2024.
☒ ☐ ☐
REA camp staff receive an initial 32-hour
defensive tactic training and policy review
outlining both physical and non-physical de-
escalation options. Refresher training in force
options occurs annually.
1361 GRIEVANCE PROCEDURE Policy 5.9: Grievances
The facility administrator shall develop and implement BSCC staff observed that the related policy
written policies and procedures whereby any youth may
and procedures identified well-detailed
appeal and have resolved grievances relating to any
processes.
condition of confinement, including but not limited to
health care services, classification decisions, program We reviewed grievances for April through
participation, telephone, mail or visiting procedures,
September of 2024 and the facility’s
food, clothing, bedding, mistreatment, harassment or
☒ ☐ ☐ Grievance log for the past 6 months. BSCC
violations of the nondiscrimination policy. There shall be
staff also interviewed youth housed at the
no time limit on filing grievances. Policies and
facility, as well as camp staff. The facility uses
procedures shall include provisions whereby the facility
monthly grievance logs to track grievances by
manager ensures:
Pod.
There were only (2) grievances submitted for
June for the time reviewed.
(a) a grievance form and instructions for registering a Policy 5.9: Grievances
grievance, which includes provisions for the youth to
have free access to the form; We interviewed multiple youth who indicated
that during the intake and orientation process,
the grievance procedure was clearly
explained.
☒ ☐ ☐
During our physical inspection, we observed
that grievances were readily available to
youth. In addition, grievance lock boxes were
in the housing pods to allow youth to
confidentially submit a grievance if needed.
(b) the youth shall have the option to confidentially file Policy 5.9: Grievances
the grievance or to deliver the form to any youth
supervision staff working in the facility; The youth were aware of the grievance
☒ ☐ ☐
procedures and the location of the grievances
and the grievance lockbox to confidentially file
a grievance if needed.
(c) resolution of the grievance at the lowest appropriate Policy 5.9: Grievances
staff level;
☒ ☐ ☐ Depending on the circumstances, grievances
are first addressed at the JDO level.
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(d) provision for a prompt review and initial response to Policy 5.9: Grievances
grievances within three (3) business days, grievances
that relate to health and safety issues must be Although beyond the expectation of Title 15
addressed immediately; requirements, BSCC staff discussed the
☒ ☐ ☐ importance of following policy that indicates
efforts will be made to provide an initial
response to the grievances within 24 hours of
submittal.
(1) The youth may elect to be present to explain Policy 5.9: Grievances
his/her version of the grievance to a person not
directly involved in the circumstances which led to ☒ ☐ ☐ The youth interviewed indicated that during
the grievance. the intake and orientation process, the
grievance procedure was clearly explained.
(2) Provision for a staff representative approved by Policy 5.9: Grievances
the facility administrator to assist the youth. ☒ ☐ ☐
(e) provision for a written response to the grievance Policy 5.9: Grievances
which includes the reasons for the decisions;
BSCC staff provided technical assistance
☒ ☐ ☐
related to youth having the right to grieve any
condition of associated with being detained at
the facility.
(f) a system which provides that any appeal of a Policy 5.9: Grievances
grievance shall be heard by a person not directly
involved in the circumstances which led to the
☒ ☐ ☐
grievance;
(g) resolution of the grievance must occur within ten (10) Policy 5.9: Grievances
business days unless circumstances dictate a longer
time frame. The youth shall be notified of any delay; Per the above policy and in review of
and, documentation and interviews with camp staff,
resolution of the grievance must occur within
ten (10) business days.
☒ ☐ ☐
Prior to leaving at the end of their shift, the
expectation is that the Supervisor/OIC on duty
checks the grievance lockboxes on each pod,
logs the grievance in the grievance log, and
assigns the grievance a tracking number.
(h) the policy shall provide multiple internal and external Policy 5.9: Grievances, IV Reporting Sexual
methods to report sexual abuse and sexual harassment. ☒ ☐ ☐ Abuse and Sexual Harassment (A) (1):
Whether or not associated with a grievance, concerns Policy 5.9: Grievances
of parents, guardians, staff or other parties shall be
addressed and documented in accordance with written
☒ ☐ ☐
policies and procedures within a specified timeframe.
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1371 PROGRAMS, RECREATION, AND Policy 5.7.2: Programs, Recreation and
EXERCISE. Exercise
The facility administrator shall develop and implement
The Shasta Secure Track Treatment Program
written policies and procedures for programs,
(STTP) and the River’s Edge Academy (REA)
recreation, and exercise for all youth. The intent is to
are commitment program facilities within the
minimize the amount of time youth are in their rooms or
Shata County Juvenile Hall complex along
their bed area.
with the Shasta County Juvenile
Rehabilitation Facility (SCJRF) complex. All
policies and procedures referenced for the
SCJRF, pursuant to Title 15 regulations, apply
☒ ☐ ☐
to the STTP and REA facilities.
BSCC staff reviewed the Program Exercise
and Recreation policy and procedure, logs,
and pertinent documentation for the months of
July, August, and September of 2024. We also
interviewed camp staff, facility partners, and
youth housed at the facility.
The facility’s policy and procedure comply with
this regulation, as required.
Juvenile facilities shall provide the opportunity for Policy 5.7.2: Programs, Recreation and
programs, recreation, and exercise a minimum of three Exercise
hours a day during the week and five hours a day each
☒ ☐ ☐
Saturday, Sunday or other non-school days, of which Youth interviewed report going outdoors for
one hour shall be an outdoor activity, weather recreation daily.
permitting.
A youth’s participation in programs, recreation, and Policy 5.7.2: Programs, Recreation and
exercise may be suspended only upon a written finding Exercise
by the administrator/manager or designee that a youth
☒ ☐ ☐
represents a threat to the safety and security of the There was no report of or documentation
facility. provided to indicate that a youth’s participation
in any program was suspended.
Such program, recreation, and exercise schedule shall Policy 5.7.2: Programs, Recreation and
be posted in the living units. Exercise
☒ ☐ ☐ While conducting a physical inspection of the
facility, we observed the programming
schedules and calendar posted on the living
Pods.
There will be a written annual review of the programs, Policy 5.7.2: Programs, Recreation and
recreation, and exercise by the responsible agency to Exercise
ensure content offered is current, consistent, and
relevant to the population. A letter provided by the Division Director,
Jeremy Kenyon, and dated September 16,
☒ ☐ ☐
2024, provided confirmation that an annual
review of the programs, recreation, and
exercise was conducted to ensure content
offered is current, consistent, and relevant to
the population.
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(a) Programs. All youth shall be provided with the Policy 5.7.2: Programs, Recreation and
opportunity for at least one hour of daily programming to Exercise
include, but not be limited to, trauma focused, cognitive, Policy 5.7.4, Social Awareness, Policy
evidence-based, best practice interventions that are Statement
culturally relevant and linguistically appropriate, or pro-
social interventions and activities designed to reduce
REA offers many programming options to
recidivism. These programs should be based on the
youths. Victor Community Support Services
youth’s individual needs as required by Sections 1355
(VCSS) and Hope City have both contributed
and 1356. Such programs may be provided under the
significantly to the facility’s programming.
direction of the Chief Probation Officer or the County
VCSS has been collaborating with the facility
Office of Education and can be administered by county
partners such as mental health agencies, community for over 6 years. VCSS is onsite 5 days per
based organizations, faith-based organizations or week while facilitating ART groups,
Probation staff. conducting Individual Log Behavior Training,
Programs may include but are not limited to: and other mentoring.
(1) Cognitive Behavior Interventions;
(2) Management of Stress and Trauma; BSCC staff interviewed the Supervising Case
(3) Anger Management; Manager for the GEO Re-Entry Services.
(4) Conflict Resolution; GEO is onsite Monday through Friday and
(5) Juvenile Justice System; provides an impressive menu of pro-social
(6) Trauma-related interventions; programming options for REA youth.
(7) Victim Awareness;
(8) Self-Improvement; We interviewed youth housed at the facility,
(9) Parenting Skills and support; ☒ ☐ ☐ camp staff, outside providers, and reviewed
(10) Tolerance and Diversity; programming documentation.
(11) Healing Informed Approaches;
(12) Interventions by Credible Messengers; Programs, facilitated by JDO staff,
(13) Gender Specific Programming; collaborative partners, and volunteers,
(14) Art, creative writing, or self-expression; include, but are not limited to, the following:
(15) CPR and First Aid training;
(16) Restorative Justice or Civic Engagement; -Forward Leap
(17) Career and leadership opportunities; and, -Individual Therapy
(18) Other topics suitable to the youth population. -Cognitive Behavior Therapy
-Smart Addiction
-Forward Thinking
-NA/AA
-Religion
-Baking and Culinary
-Book Club
-Grow
-ROP Kitchen Help
-Victor Community Support Services (VCSS)
- Aggression Replacement Therapy (ART),
Individual Cognitive Behavioral Therapy
(ICBT)
-Hope City- Mentoring, counseling, anger
management, life skills, etc.
(b) Recreation. All youth shall be provided the opportunity Policy 5.7.2: Programs, Recreation and
for at least one hour of daily access to unscheduled Exercise
activities such as leisure reading, letter writing, and
entertainment. Activities shall be supervised and include To aid in confirming compliance, BSCC staff
orientation and may include coaching of youth. reviewed the program’s Exercise and
☒ ☐ ☐
Recreation policy and procedure, logs, and
pertinent documentation for the months of
July, August, and September of 2024. We also
interviewed camp staff, facility partners, and
youth housed at the facility.
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(c) Exercise. All youth shall be provided with the Policy 5.7.2: Programs, Recreation and
opportunity for at least one hour of large muscle activity Exercise
each day.
☒ ☐ ☐
After a review of program activity logs, and
interviews with youth housed at the facility and
camp staff, REA complies with this regulation.
The administrator/manager may suspend, for a period Policy 5.7.3: Access to Religious
not to exceed 24 hours, access to recreation and Programming
programs. The administrator/manager shall document ☒ ☐ ☐
the reasons why suspension of recreation and programs
occurs.
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JUVENILE HALLS, SPECIAL PURPOSE JUVENILE HALLS AND CAMPS
Board of State and Community Corrections
PROCEDURES CHECKLIST 1, 2
BSCC Code: 7621
FACILITY NAME: Shasta Secure Youth Treatment Facility also referred to as the FACILITY TYPE: Secure Youth Treatment
Secure Track Treatment Program (STTP) Facility (SYTF)
PERSON(S) INTERVIEWED:
Eric Jones, Assistant Chief; Jeremy Kenyon, Division Director; Athena Navone, Supervising DPO; Jason Coulombe,
Administrative Supervising DPO; Danielle Goodwine, SJDO, (Kitchen Supervisor); Maren Gibson, GEO, Supervising Case
Manager; Fantasy Fitzjarrell, JDO; Lisa Torres, Associate Social Worker; Damon Ransbarger, RN; 1 Male Youths
FIELD REPRESENTATIVE: Forrest Coleman DATE:
September 24th through 26th, 2024
TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS
1321 STAFFING Policy 3.1.0 Staffing Standards, Section II
(A)
Each juvenile facility shall:
(a) have an adequate number of personnel sufficient to
carry out the overall facility operation and its The Shasta County Juvenile Hall complex
programming, to provide for safety and security of youth has an overall rated capacity of 96 youth.
and staff, and meet established standards and There are three facilities within the complex.
regulations; The Shasta County Juvenile Rehabilitation
Facility (7621) encompasses 58 rated beds
for youth. The Secure Youth Treatment
Facility (SYTF) (7623), referred to as the
Secure Track Treatment Program (STTP),
encompasses 8 rated beds for youth, and the
Rivers Edge Academy (REA)/Camp
encompasses 30 rated beds for youth.
All policies and procedures referenced for
☒ ☐ ☐ the SCJRF, pursuant to Title 15 regulations,
apply to the STTP and REA facilities.
BSCC staff reviewed related policies and
procedures, as well as the agency’s
Organization Chart, random weekly staff
schedule, and daily unit schedule covering
the first week of July, August, and September
of 2024. In addition, we made personal
observations.
The facility director, with the assistance of the
Supervising Juvenile Detention Officer
(SJDO), ensures that each shift is staffed with
enough youth supervision staff to guarantee
that no required services are denied to a
youth.
1 This document is intended for use as a tool during the targeted inspection process; this worksheet may not contain each Title 15
regulation that is required. Additionally, many regulations on this worksheet are SUMMARIES of the regulation; the text on this
worksheet may not contain the entire text of the actual regulation. Please refer to the complete California Code of Regulations,
Title 15, Minimum Standards for Juvenile Facilities, Division 1, Chapter 1, Subchapter 5 for the complete list and text of
regulations.
2 This is a modified version of the Procedures Checklist and is only intended for the 2024 Targeted Inspection of the Shasta
County Secure Youth Treatment Facility.
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(b) ensure that no required services shall be denied Policy 3.1.0 Staffing Standards
because of insufficient numbers of staff on duty absent
exigent circumstances; Through our review of the above policy, visual
observations, and a review of work schedules
for July, August, and September of 2024, as
well as a review of the unit programming
documentation, BSCC staff determined that
STTP regularly ensures that the staffing levels
are adequate.
The Secure Track Treatment Program (STTP)
is a facility within the Shasta County Juvenile
Rehabilitation Facility (SCJRF) complex. The
detention staff for both facilities are cross-
trained. Cross-training the staff provides an
opportunity to utilize staff from either facility if
needed.
In addition, detention staff from the Shasta
County commitment program, River’s Edge
Academy (REA) are also cross-trained to
assist if staffing assistance is needed at the
STTP.
☒ ☐ ☐
A Supervising Deputy Probation Officer is
assigned shift scheduling responsibilities to
ensure enough staff are always on duty and
no required services shall be denied.
BSCC staff provided technical assistance
related to daily operational planning to ensure
youth arrive to school on time.
At the time of the inspection the Secure Track
Treatment Program, in conjunction with the
Shasta County Juvenile Rehabilitation Facility,
staffing consisted of the following:
1 Division Director/ Superintendent
1 Supervising Probation Officer
Administrative
2 Supervising Probation Officers
5 Supervising Juvenile Detention Officers (1
REA)
35 Juvenile Detention Officers (approx. 9
extra help)
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(c) have a sufficient number of supervisory level staff to Policy 3.1.0 Staffing Standards, Section I
ensure adequate supervision of all staff members; (A)(1)
Through our review of the above policy,
visual observations, work schedules, and
interviews with facility JDO staff and youth
housed at the facility, BSCC staff concluded
that a Supervising Juvenile Detention Officer
(SJDO) is always on-site in the facility. In the
absence of the SJDO, Juvenile Detention
Officer III (JDO) is assigned to work as the
Officer in Charge (OIC).
☒ ☐ ☐
At the time of the inspection, the facility is
budgeted for the following supervisory-level
staff:
1 Division Director/ Superintendent
1 Supervising Probation Officer
Administrative
2 Supervising Probation Officers
5 Supervising Juvenile Detention Officers (1
REA)
(d) have a clearly identified person on duty at all times Policy 3.1.0 Staffing Standards, Section
who is responsible for operations and activities and has (A)(2),
completed the Juvenile Corrections Officer Core Course
and PC 832 training; The elements of this regulation are confirmed
in the Chief Probation Officer (CPO)
Appointment and Qualifications Letter,
written by the CPO, Tracie Neal, and dated
☒ ☐ ☐ September 12, 2024.
BSCC observed that a Supervising Juvenile
Detention Officer (SJDO) or, in the absence
of the supervisor, a JDO III/Officer in Charge
(OIC) is assigned to each shift. The
supervisor of each shift is clearly identified on
the shift schedule.
(e) have at least one staff member present on each living Policy 3.1.0 Staffing Standards
unit whenever there are youth in the living unit;
Through personal observations, as well as
through interviews with staff and youth
☒ ☐ ☐
housed at the facility, STTP regularly ensures
that there is always a staff present in the unit
or where a youth is present. Youth are never
left unsupervised.
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(f) have sufficient food service personnel relative to the Policy 3.1.0 Staffing Standards
number and security of living units, including staff
qualified and available to: plan menus meeting nutritional Youth eat all meals in the living units. Meals
requirements of youth; provide kitchen supervision; direct are prepared in the facility kitchen and are
food preparation and servings; conduct related training delivered to the units on carts. JDO staff serve
programs for culinary staff; and maintain necessary the young people with their meals in the unit.
records; or, a facility may serve food that meets nutritional
standards prepared by an outside source; ☒ ☐ ☐ To ensure compliance with applicable
elements of this regulation, BSCC staff
interviewed the SJDO who works as the
Kitchen Manager and is assigned to oversee
kitchen operations and food service
personnel. Kitchen staff consists of 3 full-time
Cooks and 1 extra help staff.
(g) have sufficient administrative, clerical, recreational, Policy 3.1.0 Staffing Standards
medical, dental, mental health, building maintenance,
BSCC staff interviewed collaborative
transportation, control room, facility security and other
partners and support staff including, but not
support staff for the efficient management of the facility,
limited to, medical services personnel,
and to ensure that youth supervision staff shall not be
behavioral health services, education
diverted from supervising youth; and,
services, and detention staff. We also made
personal observations over the course of the
inspection.
Medical Staff are present daily between
6:30AM and 3:00PM. Staffing consists of:
1 Nursing Director
1 Registered Nurse
☒ ☐ ☐
1 Licensed Vocational Nurse
1 Physician
An on-call medical staff is available for after-
hour assistance as needed.
Behavioral Health staff are available Monday
through Friday from 8:00AM – 5:00PM.
Weekends are covered on an on-call, as-
needed basis.
Behavioral Health staffing consists of the
following:
2 Clinicians, 1 on-call Clinician, and 1 Sr.
Psychiatric Social Worker.
(h) assign sufficient youth supervision staff to provide Policy 3.1.0 Staffing Standards
continuous wide awake supervision of youth, subject to
temporary variations in staff assignments to meet special BSCC staff interviewed JDO staff and
program needs. Staffing shall be in compliance with a reviewed housing unit logs, programming
minimum youth-staff ratio for the following facility types: schedules, and employee daily schedules.
STTP regularly provides staffing levels that
☒ ☐ ☐ enable the facility to meet the minimum
standards for this regulation.
A Supervising Deputy Probation Officer is
assigned shift scheduling responsibilities to
ensure enough staff are always on duty and
no required services shall be denied.
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(1) Juvenile Halls Policy 3.1.0 Staffing Standards
(A) during the hours that youth are awake, one
wide-awake youth supervision staff member on Through documentation review, personal
duty for each 10 youth in detention; observations, as well as interviews with youth
and detention staff, and a review of safety
check logs, the facility regularly ensures that
there is one wide-awake youth supervision
☒ ☐ ☐
staff member on duty for every 10 youths in
detention.
At the time of the inspection, the overall youth
population at the Juvenile Hall complex was
34 youths of which 5 of the youths were
classified as STTP, facility # 7623, youths.
(B) during the hours that youth are confined to their Policy 3.1.0 Staffing Standards
room for the purpose of sleeping, one wide-awake
youth supervision staff member on duty for each In review of housing unit safety check logs,
30 youth in detention; ☒ ☐ ☐ the daily staff schedule, and interviews with
youth and staff, BSCC staff confirmed that
the STTP ensures that “One wide-awake”
JDO staff is always present.
(C) at least two wide-awake youth supervision staff Policy 3.1.0 Staffing Standards
members on duty at all times, regardless of the
number of youth in detention, unless an Through a review of housing unit logs, safety
arrangement has been made for backup support check documentation, and the daily staff
services which allow for immediate response to schedule, and personal observations, as well
emergencies; and, ☒ ☐ ☐ as through interviews with detention staff,
STTP regularly ensures that the minimum
youth-to-staff ratio is met. A Supervising
Deputy Probation Officer is assigned shift
scheduling responsibilities to ensure
compliance with this regulation.
(D) at least one youth supervision staff member on Policy 3.1.0 Staffing Standards
duty who is the same gender as youth housed in
the facility. According to shift schedules, housing unit
logs, visual observations, and interviews with
youth housed at the facility and staff, there is
always a male and female youth supervision
staff in the facility.
☒ ☐ ☐
At the time of this inspection, there were no
female youth being housed in the STTP.
BSCC staff discussed favorable outcomes
when the gender of staff assigned to work a
specific housing unit is identified on the shift
schedule.
(E) personnel with primary responsibility for other Policy 3.1.0 Staffing Standard
duties such as administration, supervision of
personnel, academic or trade instruction, clerical,
Only youth supervision staff provide
kitchen or maintenance shall not be classified as
☒ ☐ ☐ supervision for the youth.
youth supervision staff positions.
Non-sworn staff are not part of the designated
youth supervision staff.
(2) Special Purpose Juvenile Halls The Secure Track Treatment Program is not
(A) during hours that youth are awake, one wide- a Special Purpose Juvenile Hall. Therefore, A
☐ ☐ ☒
awake youth supervision staff member on duty for through E of this section are not applicable to
each 10 youth in detention; this inspection report.
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(B) during the hours that youth are confined to their
room for the purpose of sleeping, one wide-awake
☐ ☐ ☒
youth supervision staff member on duty for each
30 youth in detention;
(C) at least two wide-awake youth supervision staff
members on duty at all times, regardless of the
number of youth in detention, unless an
☐ ☐ ☒
arrangement has been made for backup support
services which allow for immediate response to
emergencies; and,
(D) at least one youth supervision staff member on
duty who is the same gender as youth housed in ☐ ☐ ☒
the facility.
(E) personnel with primary responsibility for other
duties such as administration, supervision of
personnel, academic or trade instruction, clerical, ☐ ☐ ☒
kitchen or maintenance shall not be classified as
youth supervision staff positions.
(3) Camps Shasta Secure Track Treatment Program is
(A) during the hours that youth are awake, one not a Camp. Therefore, A through F of this
☐ ☐ ☒
wide-awake youth supervision staff member on section are not applicable to this inspection
duty for each 15 youth in the camp population; report.
(B) during the hours that youth are confined to their
room for the purpose of sleeping, one wide-awake
☐ ☐ ☒
youth supervision staff member on duty for each
30 youth present in the facility;
(C) at least two wide-awake youth supervision staff
members on duty at all times, regardless of the
number of youth in residence, unless
☐ ☐ ☒
arrangements have been made for backup support
services which allow for immediate response to
emergencies;
(D) at least one youth supervision staff member on
duty who is the same gender as youth housed in ☐ ☐ ☒
the facility;
(E) in addition to the minimum staff to youth ratio
required in (h)(3)(A)-(B), consideration shall be
given to the size, design, and location of the camp;
types of youth committed to the camp; and the ☐ ☐ ☒
function of the camp in determining the level of
supervision necessary to maintain the safety and
welfare of youth and staff;
(F) personnel with primary responsibility for other
duties such as administration, supervision of
personnel, academic or trade instruction, clerical, ☐ ☐ ☒
farm, forestry, kitchen or maintenance shall not be
classified as youth supervision staff positions.
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1328 SAFETY CHECKS Policy 5.2.2: Room Safety Checks
The facility administrator shall develop and implement The Secure Track Treatment Program (STTP)
policy and procedures that provide for direct visual
and the River’s Edge Academy (REA) are
observation of youth at a minimum of every 15 minutes,
commitment program facilities within the
at random or varied intervals during hours when youth
Shata County Juvenile Hall complex along
are asleep or when youth are in their rooms, confined in
with the Shasta County Juvenile
holding cells or confined to their bed in a dormitory.
Rehabilitation Facility (SCJRF) complex. All
Supervision is not replaced, but may be supplemented
policies and procedures referenced for the
by, an audio/visual electronic surveillance system
designed to detect overt, aggressive or assaultive SCJRF, pursuant to Title 15 regulations, apply
behavior and to summon aid in emergencies. All safety to the STTP and REA facilities.
checks shall be documented with the actual time the
BSCC staff reviewed random Safety Checks
check is completed.
over the inspection cycle. In addition, we
specifically reviewed safety checks for the
months of July, August, and September 2024.
We also reviewed housing unit surveillance
video recordings.
☒ ☐ ☐ As of May 2024, the facility has implemented
a software program identified as the E-
Probation software, which is a program
through Journal Technology. JDO staff
conduct safety checks utilizing a tablet. The
tablet is utilized to scan the QR code assigned
to each individual youth, indicating a
completed safety check of that youth. The
software identifies and alerts supervisors, in
real time, when a safety check is late.
Although the software provides random and
varied safety check prompts to JDO staff,
there are no notifications or alerts to
determine if safety checks are completed in a
random and varied format. BSCC staff
provided a recommendation for supervisory
staff to continue conducting audits for random
and varied safety checks.
1354 SEPARATION Policy 5.3.6.1: Separation
The facility administrator shall develop and implement ☒ ☐ ☐
written policies and procedures that address:
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(a) separation of youth for reasons that include, but are Policy 5.3.6.1: Separation
not be limited to, medical and mental health conditions,
assaultive behavior, disciplinary consequences and The facility incorporates the following types of
protective custody. Separations:
• Administrative Separation (AD-Sep)
due to extreme risk due to assaultive
behavior to other youth or staff and all
the least restrictive options to control
☒ ☐ ☐
the youth’s behavior have been
exhausted.
• Protective Custody for residents who
request protective custody.
• Self-Separation if a resident refuses
to participate in facility programming
or activities and remains in their
respective room.
(b) consideration of positive youth development and Policy 5.3.6.1: Separation
☒ ☐ ☐
trauma-informed care.
(c) separated youth shall not be denied normal privileges Policy 5.3.6.1: Separation
available at the facility, except when necessary to
accomplish the objective of separation. BSCC staff reviewed related policy and
programming logs. We also interviewed youth
detained at the facility, staff, and supervisors.
STTP utilizes a Reintegration Plan Log to
document behavior and programming for
youth on Administrative Separation (AD-Sep).
The Reintegration plan log provides a
“Programming Requirement Audit” to be
performed each shift or every 4 hours. The
☒ ☐ ☐
Separation policy indicates that within 24
hours of a youth being placed on Ad-Sep
status, an Ad-Sep Reintegration Plan must be
completed.
BSCC staff provided technical assistance
related to being consistent with documenting
verification that Ad-Sep youth received an
hour of structured programming. Also, ensure
that policy is followed regarding a supervisory
review of Ad-Sep Reintegration Plans every
four hours.
(d) when the objective of the separation is discipline, Policy 5.3.6.1: Separation
Title 15 Section 1390 shall apply.
BSCC staff observed a program identified as
the Alternative Program (A/P) in the facility’s
Policy 5.8.3, Discipline. Verbiage within the
☒ ☐ ☐ use of the program indicates that during
different times of day, the youth on (A/P) may
program separately from other youths. BSCC
staff discussed adding and or referencing the
AP program to the Separation policy while also
keeping it in the Discipline policy.
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(e) when separation results in room confinement, the Policy 5.3.6.1: Separation
separation shall occur in accordance with Welfare and
Institutions Code Section 208.3 and Section 1354.5 of BSCC discussed that only when a youth on
these regulations. Ad-Sep is creating immediate safety and
☒ ☐ ☐ security concerns, and less restrictive efforts
have failed, the youth may be placed in room
confinement and programming out of the
locked room is not required; this includes
meals.
(f) policies and procedures shall ensure a daily review of Policy 5.3.6.1: Separation
separated youth to determine if separation remains
necessary. BSCC observed that the Ad-Sep reviews for
“Programming Requirement” were vague. As
a result of a prior Corrective Action Plan (CAP)
the agency submitted, the “Programming
Requirement” section was implemented to
☒ ☐ ☐ ensure supervisors review Ad-Sep youth
programming requirements are being met.
BSCC staff discussed the importance of
following the intent of facility policy and
ensuring supervisory staff confirm that Ad-Sep
youth are receiving programming
requirements.
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TITLE 15 SECTION YES NO N/A P/P REFERENCE – COMMENTS
1354.5 ROOM CONFINEMENT Policy 5.8.7: Temporary Room Restriction and
Reintegration Planning
(a) The facility administrator shall develop and
implement written policies and procedures addressing
The Secure Track Treatment Program
the confinement of youth in their room that are
(STTP) and the River’s Edge Academy
consistent with Welfare and Institutions Code Section
(REA) are commitment program facilities
208.3. The placement of a youth in room confinement
within the Shasta County Juvenile Hall
shall be accomplished in accordance with the following
complex along with the Shasta County
guidelines:
Juvenile Rehabilitation Facility (SCJRF)
complex. All policies and procedures
referenced for the SCJRF, pursuant to Title
15 regulations, apply to the STTP and REA
facilities.
The STTP facility refers to room confinement
as a Temporary Room Restriction (TRR).
TRR is defined as placing a youth in a locked
☒ ☐ ☐ room for a short period of time to cool off or
de-escalate behaviors but may lead to room
confinement of up to 4 hours if behaviors
cause safety and security concerns.
To help determine compliance. BSCC staff
reviewed room confinement/TRR incident
report examples that occurred between June
and September of 2024. In summary, we
reviewed three incident report examples of
incidents resulting in placing a youth in room
confinement.
BSCC staff also reviewed policy and
procedure, interviewed detention staff,
interviewed collaborative partners, and
interviewed youth housed at the facility.
(1) Room confinement shall not be used before Policy 5.8.7: Temporary Room Restriction and
other, less restrictive, options have been attempted Reintegration Planning
and exhausted, unless attempting those options ☒ ☐ ☐
poses a threat to the safety or security of any youth
or staff.
(2) Room confinement shall not be used for the Policy 5.8.7: Temporary Room Restriction and
purposes of punishment, coercion, convenience, or Reintegration Planning
retaliation by staff.
BSCC staff discussed renaming the term
“Temporary Room Restriction” that references
room confinement, as the word “Restriction”
correlates with a form of punishment. The
☒ ☐ ☐
word “restriction” may create misleading
assumptions for the use of room confinement.
BSCC staff provided technical assistance
related, appropriately documenting the need
for continued room confinement and
individually.
(3) Room confinement shall not be used to the extent Policy 5.8.7: Temporary Room Restriction and
that it compromises the mental and physical health ☒ ☐ ☐ Reintegration Planning
of the youth.
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(b) A youth may be held up to four hours in room Policy 5.8.7: Temporary Room Restriction and
confinement. After the youth has been held in room Reintegration Planning
confinement for a period of four hours, staff shall do one
or more of the following: BSCC staff observed that STTP staff will notify
the on-duty supervisor when room
☒ ☐ ☐ confinement is being initiated. The room
confinement is tracked and assessed utilizing
the “Involuntary Remain In Room Form”. An
assessment of a youth’s behavior to
determine continued room confinement is
conducted within one-hour intervals.
Policy 5.8.7: Temporary Room Restriction and
Reintegration Planning
JDO staff are required to make counseling
efforts to de-escalate the resident so that
he/she may rejoin the group. These
counseling efforts shall be no less than every
(1) Return the youth to general population. ☒ ☐ ☐ 15 minutes and documented in the Temporary
Room Restriction Log (TRR).
BSCC staff discussed that when room
confinement involves groups of youth, it is
important to individually assess each youth to
determine the need or continuance of room
confinement.
Policy 5.8.7: Temporary Room Restriction and
Reintegration Planning
(2) Consult with mental health or medical staff. ☒ ☐ ☐
BSCC staff interviewed medical and
behavioral services staff to help determine
compliance with this regulation.
(3) Develop an individualized plan that includes the Policy 5.8.7: Temporary Room Restriction and
goals and objectives to be met in order to reintegrate ☒ ☐ ☐ Reintegration Planning
the youth to general population.
(4) If room confinement must be extended beyond Policy 5.8.7: Temporary Room Restriction and
four hours, staff shall do each of the following: Reintegration Planning
(A) Document the reasons for room confinement
and the basis for the extension, the date and time The room confinement is tracked and
the youth was first placed in room confinement,
☒ ☐ ☐ assessed utilizing the “Temporary Room
and when he or she is eventually released from
Restriction Form”. An assessment of a
room confinement.
youth’s behavior to determine continued
room confinement is conducted within 15-
minute intervals.
(B) Develop an individualized plan that includes Policy 5.8.7: Temporary Room Restriction and
the goals and objectives to be met in order to Reintegration Planning
integrate the youth to general population.
☒ ☐ ☐ An individualized plan is identified as the Ad-
Sep Reintegration Plan. There is also an
“Alternate Program (A/P)” that separates a
youth from the group outside of his/her room.
(C) Obtain documented authorization by the Policy 5.8.7: Temporary Room Restriction and
facility superintendent or his or her designee ☒ ☐ ☐ Reintegration Planning
every four hours thereafter.
(5) This section is not intended to limit the use of Policy 5.8.7: Temporary Room Restriction and
single-person rooms or cells for the housing of youth Reintegration Planning
☒ ☐ ☐
in juvenile facilities and does not apply to normal
sleeping hours.
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(6) This section does not apply to youth or wards in Policy 5.8.7: Temporary Room Restriction and
court holding facilities or adult facilities. Reintegration Planning
☒ ☐ ☐
This facility is not either a Court Holding
Facility or Adult Facility.
(7) Nothing in this section shall be construed to Policy 5.8.7: Temporary Room Restriction and
conflict with any law providing greater or additional ☒ ☐ ☐ Reintegration Planning
protections to youth.
(8) This section does not apply during an Policy 5.8.7: Temporary Room Restriction and
extraordinary emergency circumstance that requires Reintegration Planning
a significant departure from normal institutional
operations, including a natural disaster or facility-
☒ ☐ ☐
wide threat that poses an imminent and substantial
risk of harm to multiple staff or youth. This exception
shall apply for the shortest amount of time needed to
address this imminent and substantial risk of harm.
(9) This section does not apply when a youth is Policy 5.8.7: Temporary Room Restriction and
placed in a locked cell or sleeping room to treat and Reintegration Planning
protect against the spread of a communicable
disease for the shortest amount of time required to
reduce the risk of infection, with the written approval
of a licensed physician or nurse practitioner, when
the youth is not required to be in an infirmary for an ☒ ☐ ☐
illness. Additionally, this section does not apply when
a youth is placed in a locked cell or sleeping room for
required extended care after medical treatment with
the written approval of a licensed physician or nurse
practitioner, when the youth is not required to be in
an infirmary for illness.
1357 USE OF FORCE Policy 6.1: Use of Force
The facility administrator, in cooperation with the The Secure Track Treatment Program (STTP)
responsible physician, shall develop and implement
and the River’s Edge Academy (REA) are
written policies and procedures for the use of force,
commitment program facilities within the
which may include chemical agents. Force shall never
Shata County Juvenile Hall complex along
be applied as punishment, discipline, retaliation or
with the Shasta County Juvenile
treatment.
Rehabilitation Facility (SCJRF) complex. All
(a) At a minimum, each facility shall develop policies and
policies and procedures referenced for the
procedures which:
SCJRF, pursuant to Title 15 regulations, apply
to the STTP and REA facilities.
BSCC staff reviewed the Use of Force (UOF)
☒ ☐ ☐
policy and reviewed incident reports for
incidents that occurred between June and
September of 2024. We also interviewed
youth who are housed at the facility,
detention staff, and collaborative partners to
gain further insight to ensure compliance with
this regulation.
Three UOF incidents were reported. In most
cases, the use of force was necessary due to
mutual combat between youth or to prevent
a youth from self-inflicting harm due to
suicide behaviors.
(1) restricts the use of force to that which is deemed Policy 6.1: Use of Force
reasonable and necessary, as defined in Section 1302
to ensure the safety and security of youth, staff, others ☒ ☐ ☐ In review of incident reports and interviews
and the facility. with youth, detention staff UOF that is deemed
reasonable and necessary.
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(2) outline the force options available to staff including Policy 6.1: Use of Force
both physical and non-physical options and define
when those force options are appropriate. STTP force options that are allowed include,
but are not limited to, the below:
• Command Presence and Dialog
☒ ☐ ☐
• Control and Search Techniques
• Soft Hands
• Oleoresin Capsicum (OC)
• Defensive Tactics
• Mechanical Restraints
(3) describe force options or techniques that are Policy 6.1: Use of Force
expressly prohibited by the facility. ☒ ☐ ☐
(4) describe the requirements of staff to report any Policy 6.1: Use of Force
inappropriate use of force, and to take affirmative ☒ ☐ ☐
action to immediately stop it.
(5) define a standardized reporting format that Policy 6.1: Use of Force
includes time period and procedure for documenting
and reporting the use of force, including reporting The related policies address documentation,
requirements of management and line staff and review by supervisor, and debrief of youth and
procedures for reviewing and tracking use of force staff.
incidents by supervisory and or management staff,
Staff are required to complete an incident
which include procedures for debriefing a particular
☒ ☐ ☐
incident with staff and/or youth for the purposes of report by the end of their shift, unless
training as well as mitigating the effects of trauma that approved by a supervisor to complete it the
may have been experienced by staff and /or the youth next day.
involved.
A review of incident reports shows that STTP
documents and reports incidents in
accordance with Title 15 minimum standards.
(6) Include an administrative review and a system for Policy 6.1: Use of Force
investigating unreasonable use of force.
STTP management team schedules a
☒ ☐ ☐ monthly Use of Force Administrative Review
to ensure compliance by all personnel and to
address possible work performance
deficiencies.
(7) define the role, notification, and follow-up Policy 6.1: Use of Force
procedures required after use of force incidents for
medical, mental health staff and parents or legal BSCC staff interviewed medical and mental
guardians. health staff who reported that they are always
notified of UOF incidents. Medical will always
see the youth following an incident. If needed,
☒ ☐ ☐ Mental Health will see the youth when onsite,
otherwise they will follow up the following day.
BSCC staff interviewed supervisory,
detention, and medical staff to help determine
compliance with the elements of this
regulation.
(8) describe the limitations of use of force on pregnant Policy 6.1: Use of Force
youth in accordance with Penal Code Section 6030(f) ☒ ☐ ☐
and Welfare and Institutions Code Section 222.
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(b) Facilities that authorize chemical agents as a force Policy 6.1: Use of Force
option shall include policies and procedures that:
(1) identify who is approved to carry and/or utilize There was one reported incident involving the
chemical agents in the facility and the type, size and ☒ ☐ ☐ use of Oleoresin Capsicum (OC)
the approved method of deployment for those spray/chemical agents for the period
chemical agents. reviewed.
(2) mandate that chemical agents only be used when Policy 6.3: Chemical Agents
there is an imminent threat to the youth’s safety or the
safety of others and only when de-escalation efforts STTP detention staff satisfactorily completed
☒ ☐ ☐
have been unsuccessful or are not reasonably the department eight-hour, STC-approved
possible. Chemical Agents course prior to being
approved to carry OC spray.
(3) outline the facility’s approved methods and Policy 6.3: Chemical Agents
timelines for decontamination from chemical agents.
This shall include that youth who have been exposed In addition to reviewing the above policies and
to chemical agents shall not be left unattended until ☒ ☐ ☐ incident reports and associated
that youth is fully decontaminated or is no longer documentation, BSCC staff interviewed youth
suffering the effects of the chemical agent. housed at the facility, detention staff,
supervisory staff, and medical services.
(4) define the role, notification, and follow-up Policy 6.3: Chemical Agents
procedures required after use of force incidents
involving chemical agents for medical, mental health BSCC staff interviewed medical personnel,
☒ ☐ ☐
staff and parents or legal guardians. youth housed at the facility, JDO staff, and
supervisors. Compliance was confirmed.
(5) provide for the documentation of each incident of Policy 6.3: Chemical Agents
use of chemical agents, including the reasons for
which it was used, efforts to de-escalate prior to use, BSCC found that the use of OC spray was
youth and staff involved, the date, time and location ☒ ☐ ☐ justifiable.
of use, decontamination procedures applied and
identification of any injuries sustained as a result of
such use.
(c) Facilities shall develop policies and procedure which Policy 6.3: Chemical Agents
require that agencies provide initial and regular training
in use of force and chemical agents when appropriate The referenced policy and curriculum for
that address: defensive tactics and verbal de-escalation
(1) known medical and behavioral health conditions techniques includes knowing of any pre-
that would contraindicate certain types of force; existing medical and/or behavioral health
conditions which would limit or restrict certain
UOF techniques.
☒ ☐ ☐
This includes Core Training and annual
updates for use of force for all detention staff.
The elements of this regulation are confirmed
in the Chief Probation Officer (CPO) Tracie
Neal’s Appointment and Qualifications Letter,
dated September 12, 2024.
(2) acceptable chemical agents and the methods of Policy 6.1: Use of Force
application. ☒ ☐ ☐
(3) signs or symptoms that should result in Policy 6.2: Use of Force
immediate referral to medical or behavioral health. Policy 6.3: Chemical Agents
☒ ☐ ☐
BSCC staff interviewed STTP supervisory
staff, behavioral health staff, and medical
services to aid in confirming compliance.
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(4) instruction on the Constitutional Limitations of Policy 6.3: Chemical Agents
Use of Force.
Shasta STTP detention staff and supervisors
are trained and have available to them the
☒ ☐ ☐ following types of OC Spray Canisters:
• MK 4 cans
• OC Stream or Gel Units
• OC Foam, Gel, or stream Unit
• MK9 Fogger Units
(5) physical training force options that may require Policy 6.2: Use of Force
the use of perishable skills.
The elements of this regulation are identified
☒ ☐ ☐
in and confirmed in CPO Tracie Neal’s
Appointment and Qualifications Letter, dated
September 12, 2024.
(6) timelines the facility uses to define regular Policy 6.2: Use of Force
training.
The elements of this regulation are identified
in and confirmed in CPO Tracie Neal’s
Appointment and Qualifications Letter, dated
September 12, 2024.
☒ ☐ ☐
SCJRF detention staff receive an initial 32-
hour defensive tactic training and policy
review outlining both physical and non-
physical de-escalation options. Refresher
training in force options occurs annually.
1361 GRIEVANCE PROCEDURE Policy 5.9: Grievances
The facility administrator shall develop and implement BSCC staff observed that the related policy
written policies and procedures whereby any youth may
and procedures identified well-detailed
appeal and have resolved grievances relating to any
processes.
condition of confinement, including but not limited to
health care services, classification decisions, program We reviewed grievances for April through
participation, telephone, mail or visiting procedures,
September of 2024 and the facility’s
food, clothing, bedding, mistreatment, harassment or
☒ ☐ ☐ Grievance log for the past 6 months. BSCC
violations of the nondiscrimination policy. There shall be
staff also interviewed youth housed at the
no time limit on filing grievances. Policies and
facility, as well as detention staff. The facility
procedures shall include provisions whereby the facility
uses monthly grievance logs to track
manager ensures:
grievances by Pod.
There was only (1) grievance submitted for
April, and (1) grievance submitted for August.
(a) a grievance form and instructions for registering a Policy 5.9: Grievances
grievance, which includes provisions for the youth to
have free access to the form; We interviewed multiple youth who indicated
that during the intake and orientation process,
the grievance procedure was clearly
explained.
☒ ☐ ☐
During our physical inspection, we observed
that grievances were readily available to
youth. In addition, grievance lock boxes were
in the housing pods to allow youth to
confidentially submit a grievance if needed.
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(b) the youth shall have the option to confidentially file Policy 5.9: Grievances
the grievance or to deliver the form to any youth
supervision staff working in the facility; The youth were aware of the grievance
☒ ☐ ☐
procedures and the location of the grievances
and the grievance lockbox to confidentially file
a grievance if needed.
(c) resolution of the grievance at the lowest appropriate Policy 5.9: Grievances
staff level;
☒ ☐ ☐ Depending on the circumstances, grievances
are first addressed at the JDO level.
(d) provision for a prompt review and initial response to Policy 5.9: Grievances
grievances within three (3) business days, grievances
that relate to health and safety issues must be Although beyond the expectation of Title 15
addressed immediately; requirements, BSCC staff discussed the
☒ ☐ ☐ importance of following policy that indicates
efforts will be made to provide an initial
response to the grievances within 24 hours of
submittal.
(1) The youth may elect to be present to explain Policy 5.9: Grievances
his/her version of the grievance to a person not
directly involved in the circumstances which led to ☒ ☐ ☐ The youth interviewed indicated that during
the grievance. the intake and orientation process, the
grievance procedure was clearly explained.
(2) Provision for a staff representative approved by Policy 5.9: Grievances
the facility administrator to assist the youth. ☒ ☐ ☐
(e) provision for a written response to the grievance Policy 5.9: Grievances
which includes the reasons for the decisions;
BSCC staff provided technical assistance
☒ ☐ ☐
related to youth having the right to grieve any
condition associated with being detained at
the facility.
(f) a system which provides that any appeal of a Policy 5.9: Grievances
grievance shall be heard by a person not directly
involved in the circumstances which led to the
☒ ☐ ☐
grievance;
(g) resolution of the grievance must occur within ten (10) Policy 5.9: Grievances
business days unless circumstances dictate a longer
time frame. The youth shall be notified of any delay; Per the above policy and in review of
and, documentation and interviews with detention
staff, resolution of the grievance must occur
within ten (10) business days.
☒ ☐ ☐
Prior to leaving at the end of their shift, the
expectation is that the Supervisor/OIC on duty
checks the grievance lockboxes on each pod,
logs the grievance in the grievance log, and
assigns the grievance a tracking number.
(h) the policy shall provide multiple internal and external Policy 5.9: Grievances, IV Reporting Sexual
methods to report sexual abuse and sexual harassment. ☒ ☐ ☐ Abuse and Sexual Harassment (A) (1):
Whether or not associated with a grievance, concerns Policy 5.9: Grievances
of parents, guardians, staff or other parties shall be
addressed and documented in accordance with written
☒ ☐ ☐
policies and procedures within a specified timeframe.
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1371 PROGRAMS, RECREATION, AND Policy 5.7.2: Programs, Recreation and
EXERCISE. Exercise
The facility administrator shall develop and implement
The Shasta Secure Track Treatment Program
written policies and procedures for programs,
(SSTTP) and the River’s Edge Academy
recreation, and exercise for all youth. The intent is to
(REA) are commitment program facilities
minimize the amount of time youth are in their rooms or
within the Shasta County Juvenile Hall
their bed area.
complex along with the Shasta County
Juvenile Rehabilitation Facility (SCJRF)
complex. All policies and procedures
referenced for the SCJRF, pursuant to Title 15
☒ ☐ ☐ regulations, apply to the SSTTP and REA
facilities.
BSCC staff reviewed the Program Exercise
and Recreation policy and procedure, logs,
and pertinent documentation for the months of
July, August, and September of 2024. We also
interviewed detention staff, facility partners,
and youth housed at the facility.
The facility’s policy and procedure comply with
this regulation, as required.
Juvenile facilities shall provide the opportunity for Policy 5.7.2: Programs, Recreation and
programs, recreation, and exercise a minimum of three Exercise
hours a day during the week and five hours a day each
☒ ☐ ☐
Saturday, Sunday or other non-school days, of which Youth interviewed report going outdoors for
one hour shall be an outdoor activity, weather recreation daily.
permitting.
A youth’s participation in programs, recreation, and Policy 5.7.2: Programs, Recreation and
exercise may be suspended only upon a written finding Exercise
by the administrator/manager or designee that a youth
☒ ☐ ☐
represents a threat to the safety and security of the There was no report of, or documentation
facility. provided to indicate that a youth’s participation
in any program was suspended.
Such program, recreation, and exercise schedule shall Policy 5.7.2: Programs, Recreation and
be posted in the living units. Exercise
☒ ☐ ☐ While conducting a physical inspection of the
facility, we observed the programming
schedules and calendar posted on the living
Pods.
There will be a written annual review of the programs, Policy 5.7.2: Programs, Recreation and
recreation, and exercise by the responsible agency to Exercise
ensure content offered is current, consistent, and
relevant to the population. A letter provided by the Division Director,
Jeremy Kenyon, and dated September 16,
☒ ☐ ☐
2024, provided confirmation that an annual
review of the programs, recreation, and
exercise was conducted to ensure content
offered is current, consistent, and relevant to
the population.
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(a) Programs. All youth shall be provided with the Policy 5.7.2: Programs, Recreation and
opportunity for at least one hour of daily programming to Exercise
include, but not be limited to, trauma focused, cognitive, Policy 5.7.4, Social Awareness, Policy
evidence-based, best practice interventions that are Statement
culturally relevant and linguistically appropriate, or pro-
social interventions and activities designed to reduce
STTP offers many programming options to
recidivism. These programs should be based on the
youths. Victor Community Support Services
youth’s individual needs as required by Sections 1355
(VCSS) and Hope City have both contributed
and 1356. Such programs may be provided under the
significantly to the facility’s programming.
direction of the Chief Probation Officer or the County
VCSS has been collaborating with the facility
Office of Education and can be administered by county
partners such as mental health agencies, community for over 6 years. VCSS is onsite 5 days per
based organizations, faith-based organizations or week while facilitating ART groups,
Probation staff. conducting Individual Log Behavior Training,
Programs may include but are not limited to: and other mentoring.
(1) Cognitive Behavior Interventions;
(2) Management of Stress and Trauma; BSCC staff interviewed the Supervising Case
(3) Anger Management; Manager for the GEO Re-Entry Services.
(4) Conflict Resolution; GEO is onsite Monday through Friday and
(5) Juvenile Justice System; provides an impressive menu of pro-social
(6) Trauma-related interventions; programming options for STTP youth.
(7) Victim Awareness;
(8) Self-Improvement; We interviewed youth housed at the facility,
(9) Parenting Skills and support; detention staff, and outside providers and
(10) Tolerance and Diversity; reviewed programming documentation.
(11) Healing Informed Approaches;
☒ ☐ ☐
(12) Interventions by Credible Messengers; Programs, facilitated by JDO staff,
(13) Gender Specific Programming; collaborative partners, and volunteers include,
(14) Art, creative writing, or self-expression; but are not limited to, the following:
(15) CPR and First Aid training;
(16) Restorative Justice or Civic Engagement; -Forward Leap
(17) Career and leadership opportunities; and, -Individual Therapy
(18) Other topics suitable to the youth population. -Cognitive Behavior Therapy
-Smart Addiction
-Forward Thinking
-NA/AA
-Religion
-Baking and Culinary
-Book Club
-Grow
-ROP Kitchen Help
-Victor Community Support Services (VCSS)
-Aggression Replacement Therapy ART,
Individual Cognitive Behavioral Therapy
(ICBT)
-Hope City- Mentoring, counseling, anger
management, life skills, etc.
BSCC staff provided technical assistance
related to ensuring documentation is sufficient
to verify youth on Ad-Sep receive required
programming.
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(b) Recreation. All youth shall be provided the opportunity Policy 5.7.2: Programs, Recreation and
for at least one hour of daily access to unscheduled Exercise
activities such as leisure reading, letter writing, and
entertainment. Activities shall be supervised and include To aid in confirming compliance, BSCC staff
orientation and may include coaching of youth. reviewed the program’s Exercise and
☒ ☐ ☐
Recreation policy and procedure, logs, and
pertinent documentation for the months of
July, August, and September of 2024. We also
interviewed detention staff, facility partners,
and youth housed at the facility.
(c) Exercise. All youth shall be provided with the Policy 5.7.2: Programs, Recreation and
opportunity for at least one hour of large muscle activity Exercise
each day.
☒ ☐ ☐ After a review of program activity logs, and
interviews with youth housed at the facility and
detention staff, Shasta STTP complies with
this regulation.
The administrator/manager may suspend, for a period Policy 5.7.3: Access to Religious
not to exceed 24 hours, access to recreation and Programming
programs. The administrator/manager shall document ☒ ☐ ☐
the reasons why suspension of recreation and programs
occurs.
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