The Division of Occupational Safety and Health

CALIFORNIA STATE AUDITOR 17 Report 2024-115 | July 2025 Table A.9 For Complaints that Resulted in an Inspection: Statistics on the Number of Days Between Complaint Receipt and Inspection Start by Complaint Severity FISCAL YEAR 2019–20 2020–21 2021–22 2022–23 2023–24 Total number of valid imminent complaints 172 104 57 113 152 that had an inspection start date* Average number of days to open valid 1 1 1 1 1 imminent complaints Percent of valid imminent complaints 6% 8% 9% 10% 9% opened after 2 days Total number of valid serious complaints 395 484 459 345 447 that had an inspection start date* Average number of days to open valid 19 27 18 8 7 serious complaints Percent of valid serious complaints opened 25% 50% 45% 22% 25% after 6 days Total number of valid other complaints 1,284 909 1,013 1,081 1,077 that had an inspection start date* Average number of days to open valid 32 39 35 30 24 other complaints Percent of valid other complaints opened 40% 50% 45% 41% 41% after 15 days Source: Cal/OSHA data. * The number of complaints received in this table is not an exact match to the numbers presented in Table A.4 because we removed complaints with illogical dates and those without an inspection start date from the data to conduct this analysis.