All bodies  ›  California State Auditor  ›  Summary

CSA

Summary

California State Auditor · 95017 · 1995-01-01

Read the report at California State Auditor ↗

April 1998 Report 95017 rotiduA etatS ainrofilaC Early Intervention Program: Flaws Found in the 1997 Report on the Benefits of the Early Intervention Program The first printed copy of each California State Auditor report is free. Additional copies are $3 each. Printed copies of this report can be obtained by contacting: California State Auditor Bureau of State Audits 660 J Street, Suite 300 Sacramento, California 95814 (916)445-0255 or TDD (916)445-0255 x 248 Permission is granted to reproduce reports. C S A ALIFORNIA TATE UDITOR KURT R. SJOBERG MARIANNE P. EVASHENK STATE AUDITOR CHIEF DEPUTY STATE AUDITOR April 8, 1998 95017 The Governor of California President pro Tempore of the Senate Speaker of the Assembly State Capitol Sacramento, California 95814 Dear Governor and Legislative Leaders: As required by Chapter 1034, Statutes of 1994, the Bureau of State Audits presents its audit report concerning its evaluation of the study the California Department of Corrections (CDC), the California Youth Authority (CYA), and the Department of Mental Health, in cooperation with the State Compensation Insurance Fund, prepared on the accomplishments of the Early Intervention Program. Our report concludes that it would be imprudent for the Legislature or the CDC and the CYA to rely on this study in deciding the future of the Early Intervention Programs. This is the second time we have reviewed a study the CDC and the CYA have prepared on the impact of early intervention. In July 1992, we also cautioned readers to be wary of the results of a similar study. These two attempts to measure the effectiveness of early intervention have produced inconclusive results. Respectfully submitted, KURT R. SJOBERG State Auditor BUREAU OF STATE AUDITS 660 J Street, Suite 300, Sacramento, California 95814 Telephone: (916) 445-0255 Fax: (916) 327-0019 Table of Contents 6XPPDU\ 6(cid:16)(cid:20) ,QWURGXFWLRQ (cid:20) 7KH(cid:3)6WXG\(cid:3)’HVLJQHG(cid:3)7R(cid:3)(YDOXDWH(cid:3)WKH (DUO\(cid:3),QWHUYHQWLRQ(cid:3)3URJUDP(cid:3),V(cid:3))ODZHG (cid:24) $SSHQGL[ 7KH(cid:3)&RPSOHWH(cid:3)5HSRUW(cid:3)RQ(cid:3)WKH(cid:3)$FFRPSOLVKPHQWV RI(cid:3)WKH(cid:3)(DUO\(cid:3),QWHUYHQWLRQ(cid:3)3URJUDP (cid:20)(cid:22) 5HVSRQVHV(cid:3)WR(cid:3)WKH(cid:3)$XGLW &DOLIRUQLD(cid:3)’HSDUWPHQW(cid:3)RI(cid:3)&RUUHFWLRQV (cid:25)(cid:24) &DOLIRUQLD(cid:3)<RXWK(cid:3)$XWKRULW\ (cid:25)(cid:26) &DOLIRUQLD(cid:3)6WDWH(cid:3)$XGLWRU“V(cid:3)&RPPHQWV RQ(cid:3)WKH(cid:3)5HVSRQVHV(cid:3))URP(cid:3)WKH ’HSDUWPHQWV(cid:3)RI(cid:3)&RUUHFWLRQV(cid:3)DQG WKH(cid:3)&DOLIRUQLD(cid:3)<RXWK(cid:3)$XWKRULW\ (cid:25)(cid:28) ’HSDUWPHQW(cid:3)RI(cid:3)0HQWDO(cid:3)+HDOWK (cid:26)(cid:20) 6WDWH(cid:3)&RPSHQVDWLRQ(cid:3),QVXUDQFH(cid:3))XQG (cid:26)(cid:22) Summary 5HVXOWV(cid:3)LQ(cid:3)%ULHI 7 KH(cid:3)&DOLIRUQLD(cid:3)’HSDUWPHQW(cid:3)RI(cid:3)&RUUHFWLRQV(cid:3)(cid:11)&’&(cid:12)(cid:3)DQG(cid:3)WKH &DOLIRUQLD(cid:3) <RXWK(cid:3) $XWKRULW\(cid:3) (cid:11)&<$(cid:12)(cid:3) RSHUDWH(cid:3) WKH(cid:3) (DUO\ ,QWHUYHQWLRQ(cid:3)3URJUDP(cid:3)(cid:11)SURJUDP(cid:12)(cid:17)(cid:3)(cid:3)7KLV(cid:3)SLORW(cid:3)SURJUDP(cid:3)VWULYHV WR(cid:3) PLQLPL]H(cid:3) WKH(cid:3) &’&“V(cid:3) DQG(cid:3) WKH(cid:3) &<$“V(cid:3) ILQDQFLDO(cid:3) ORVVHV(cid:3) E\ $XGLW(cid:3)+LJKOLJKWV(cid:3)(cid:17)(cid:3)(cid:17)(cid:3)(cid:17) H[SHGLWLQJ(cid:3)WKH(cid:3)FODLPV(cid:3)SURFHVV(cid:3)DQG(cid:3)UHWXUQLQJ(cid:3)LQMXUHG(cid:3)HPSOR\HHV WR(cid:3)ZRUN(cid:3)DV(cid:3)VRRQ(cid:3)DV(cid:3)SRVVLEOH(cid:17)(cid:3)(cid:3),Q(cid:3)DFFRUGDQFH(cid:3)ZLWK(cid:3)WKH(cid:3)/DERU 2XU(cid:3)HYDOXDWLRQ(cid:3)RI(cid:3)D(cid:3)UHSRUW &RGH(cid:15)(cid:3)WKH(cid:3)GLUHFWRUV(cid:3)RI(cid:3)WKH(cid:3)&’&(cid:15)(cid:3)WKH(cid:3)&<$(cid:15)(cid:3)DQG(cid:3)WKH(cid:3)’HSDUWPHQW SUHSDUHG(cid:3)E\(cid:3)WKH(cid:3)’HSDUWPHQWV RI(cid:3)0HQWDO(cid:3)+HDOWK(cid:3)(cid:11)’0+(cid:12)(cid:15)(cid:3)LQ(cid:3)FRRSHUDWLRQ(cid:3)ZLWK(cid:3)WKH(cid:3)SUHVLGHQW(cid:3)RI RI(cid:3)&RUUHFWLRQV(cid:15)(cid:3)<RXWK $XWKRULW\(cid:15)(cid:3)DQG(cid:3)0HQWDO WKH(cid:3) 6WDWH(cid:3) &RPSHQVDWLRQ(cid:3) ,QVXUDQFH(cid:3) )XQG(cid:3) (cid:11)6&,)(cid:12)(cid:15)(cid:3) SUHSDUHG(cid:3) D +HDOWK(cid:15)(cid:3)LQ(cid:3)FRRSHUDWLRQ(cid:3)ZLWK UHSRUW(cid:3)RQ(cid:3)WKH(cid:3)SURJUDP“V(cid:3)DFFRPSOLVKPHQWV(cid:17)(cid:3)(cid:3)$(cid:3)FRPSOHWH(cid:3)FRS\(cid:3)RI WKH(cid:3)6WDWH(cid:3)&RPSHQVDWLRQ WKLV(cid:3)UHSRUW(cid:3)LV(cid:3)SUHVHQWHG(cid:3)DV(cid:3)WKH(cid:3)DSSHQGL[(cid:3)RI(cid:3)RXU(cid:3)UHSRUW(cid:17) )XQG(cid:15)(cid:3)IRXQG(cid:3)WKDW(cid:29) 7KH(cid:3) /DERU(cid:3) &RGH(cid:3) DOVR(cid:3) GLUHFWHG(cid:3) WKDW(cid:3) ZH(cid:3) UHYLHZ(cid:3) WKH(cid:3) UHSRUW (cid:230) 7KH(cid:3)GHSDUWPHQWV SUHSDUHG(cid:3)E\(cid:3)WKH(cid:3)GHSDUWPHQWV(cid:17)(cid:3)(cid:3)2XU(cid:3)DXGLW(cid:3)LQFOXGHG(cid:3)DQ(cid:3)HYDOXDWLRQ GLOLJHQWO\(cid:3)FROOHFWHG(cid:3)PRVW RI(cid:3)WKH(cid:3)FRPSOHWHQHVV(cid:3)DQG(cid:3)DFFXUDF\(cid:3)RI(cid:3)WKH(cid:3)GDWD(cid:3)FRPSLOHG(cid:3)IRU(cid:3)WKH RI(cid:3)WKH(cid:3)LQIRUPDWLRQ(cid:3)WKDW UHSRUW(cid:15)(cid:3)DQG(cid:3)WKH(cid:3)UHSRUW“V(cid:3)FRPSOLDQFH(cid:3)ZLWK(cid:3)WKH(cid:3)/DERU(cid:3)&RGH(cid:17)(cid:3)(cid:3),Q ZDV(cid:3)UHTXLUHG(cid:17) WKHLU(cid:3)UHSRUW(cid:3)RQ(cid:3)WKH(cid:3)SURJUDP(cid:15)(cid:3)WKH(cid:3)&’&(cid:15)(cid:3)WKH(cid:3)&<$(cid:15)(cid:3)DQG(cid:3)WKH(cid:3)’0+ FRQFOXGHG(cid:3) WKDW(cid:3) IHZ(cid:3) EHQHILWV(cid:3) DFFUXH(cid:3) WR(cid:3) WKH(cid:3) SURJUDP(cid:3) DQG(cid:15) (cid:230) +RZHYHU(cid:15)(cid:3)WKH DOWKRXJK(cid:3) WKH(cid:3) GHSDUWPHQWV(cid:3) GLOLJHQWO\(cid:3) FROOHFWHG(cid:3) PRVW(cid:3) RI(cid:3) WKH GHSDUWPHQWV(cid:3)PDGH(cid:3)HUURUV LQIRUPDWLRQ(cid:3)WKDW(cid:3)WKH(cid:3)/HJLVODWXUH(cid:3)VSHFLILHG(cid:3)LQ(cid:3)WKH(cid:3)/DERU(cid:3)&RGH(cid:15)(cid:3)ZH LQ(cid:3)FRPSLOLQJ(cid:3)WKH(cid:3)GDWD(cid:3)IRU WKLV(cid:3)UHSRUW(cid:17) QRWHG(cid:3) HUURUV(cid:3) DQG(cid:3) LQFRQVLVWHQFLHV(cid:3) LQ(cid:3) KRZ(cid:3) WKH(cid:3) VWXG\(cid:3) ZDV SHUIRUPHG(cid:17)(cid:3)(cid:3):H(cid:3)DOVR(cid:3)IRXQG(cid:3)(cid:3)IODZV(cid:3)LQ(cid:3)WKH(cid:3)VWXG\“V(cid:3)GHVLJQ(cid:3)WKDW :H(cid:3)DOVR(cid:3)IRXQG(cid:3)IODZV(cid:3)LQ(cid:3)WKH GLVWRUWHG(cid:3)WKH(cid:3)FRPSDULVRQV(cid:3)WKDW(cid:3)FDQ(cid:3)EH(cid:3)PDGH(cid:3)DPRQJ(cid:3)WKH(cid:3)&’&(cid:15) VWXG\“V(cid:3)GHVLJQ(cid:17)(cid:3)(cid:3))RU(cid:3)WKHVH WKH(cid:3)&<$(cid:15)(cid:3)DQG(cid:3)WKH(cid:3)’0+(cid:17)(cid:3)(cid:3))RU(cid:3)WKHVH(cid:3)UHDVRQV(cid:15)(cid:3)ZH(cid:3)XUJH(cid:3)FDXWLRQ(cid:3)LQ UHDVRQV(cid:15)(cid:3)ZH(cid:3)XUJH(cid:3)FDXWLRQ(cid:3)LQ LQWHUSUHWLQJ(cid:3)WKH(cid:3)UHVXOWV(cid:3)RI(cid:3)WKH(cid:3)DWWDFKHG(cid:3)HDUO\(cid:3)LQWHUYHQWLRQ(cid:3)UHSRUW(cid:17) LQWHUSUHWLQJ(cid:3)WKH(cid:3)UHVXOWV(cid:3)RI WKH(cid:3)GHSDUWPHQWV“(cid:3)HDUO\ 7KLV(cid:3)LV(cid:3)WKH(cid:3)VHFRQG(cid:3)WLPH(cid:3)ZH(cid:3)KDYH(cid:3)UHYLHZHG(cid:3)D(cid:3)UHSRUW(cid:3)WKH(cid:3)&’&(cid:3)DQG LQWHUYHQWLRQ(cid:3)UHSRUW(cid:17) WKH(cid:3)&<$(cid:3)(cid:3)KDYH(cid:3)SUHSDUHG(cid:3)RQ(cid:3)WKH(cid:3)LPSDFW(cid:3)RI(cid:3)HDUO\(cid:3)LQWHUYHQWLRQ(cid:17)(cid:3)(cid:3),Q -XO\(cid:3)(cid:20)(cid:28)(cid:28)(cid:21)(cid:15)(cid:3)ZH(cid:3)FDXWLRQHG(cid:3)UHDGHUV(cid:3)WR(cid:3)EH(cid:3)ZDU\(cid:3)RI(cid:3)WKH(cid:3)UHVXOWV(cid:3)RI(cid:3)(cid:3)D VLPLODU(cid:3)UHSRUW(cid:17) 7KHVH(cid:3) WZR(cid:3) DWWHPSWV(cid:3) WR(cid:3) PHDVXUH(cid:3) WKH(cid:3) HIIHFWLYHQHVV(cid:3) RI(cid:3) HDUO\ LQWHUYHQWLRQ(cid:3)KDYH(cid:3)WKHUHIRUH(cid:3)EHHQ(cid:3)LQFRQFOXVLYH(cid:17)(cid:3),Q(cid:3)YLHZ(cid:3)RI(cid:3)WKLV(cid:15)(cid:3)LW ZRXOG(cid:3)EH(cid:3)LPSUXGHQW(cid:3)IRU(cid:3)WKH(cid:3)/HJLVODWXUH(cid:3)RU(cid:3)WKH(cid:3)&’&(cid:3)DQG(cid:3)WKH &<$(cid:3)WR(cid:3)UHO\(cid:3)RQ(cid:3)WKHVH(cid:3)UHSRUWV(cid:3)LQ(cid:3)GHFLGLQJ(cid:3)WKH(cid:3)IXWXUH(cid:3)RI(cid:3)WKH(cid:3)(DUO\ ,QWHUYHQWLRQ(cid:3)3URJUDP(cid:17) 6(cid:16)(cid:20) $JHQF\(cid:3)&RPPHQWV 7KH(cid:3)GHSDUWPHQWV(cid:3)JHQHUDOO\(cid:3)DJUHHG(cid:3)ZLWK(cid:3)XV(cid:3)WKDW(cid:3)LW(cid:3)ZRXOG(cid:3)QRW(cid:3)EH SUXGHQW(cid:3)IRU(cid:3)WKH(cid:3)/HJLVODWXUH(cid:3)RU(cid:3)WKH(cid:3)&’&(cid:3)DQG(cid:3)WKH(cid:3)&<$(cid:3)WR(cid:3)UHO\(cid:3)RQ WKH(cid:3)DWWDFKHG(cid:3)HDUO\(cid:3)LQWHUYHQWLRQ(cid:3)UHSRUW(cid:3)LQ(cid:3)GHFLGLQJ(cid:3)WKH(cid:3)IXWXUH(cid:3)RI WKH(cid:3)(DUO\(cid:3),QWHUYHQWLRQ(cid:3)3URJUDP(cid:3)DW(cid:3)WKH(cid:3)&’&(cid:3)DQG(cid:3)WKH(cid:3)&<$(cid:17) 6(cid:16)(cid:21) Introduction %DFNJURXQG 7 KH(cid:3)&DOLIRUQLD(cid:3)’HSDUWPHQW(cid:3)RI(cid:3)&RUUHFWLRQV(cid:3)(cid:11)&’&(cid:12)(cid:3)DQG(cid:3)WKH &DOLIRUQLD(cid:3) <RXWK(cid:3) $XWKRULW\(cid:3) (cid:11)&<$(cid:12)(cid:3) RSHUDWH(cid:3) WKH(cid:3) (DUO\ ,QWHUYHQWLRQ(cid:3) 3URJUDP(cid:3) (cid:11)SURJUDP(cid:12)(cid:15)(cid:3) DQ(cid:3) DSSURDFK(cid:3) IRU (DUO\(cid:3)LQWHUYHQWLRQ(cid:3)LV(cid:3)DQ PDQDJLQJ(cid:3)ZRUNHUV“(cid:3)FRPSHQVDWLRQ(cid:3)FODLPV(cid:3)WKDW(cid:3)IRFXVHV(cid:3)RQ(cid:3)VHWWOLQJ DSSURDFK(cid:3)WR(cid:3)PDQDJLQJ GLVSXWHV(cid:3) DULVLQJ(cid:3) IURP(cid:3) WKHVH(cid:3) FODLPV(cid:3) UDWKHU(cid:3) WKDQ(cid:3) OLWLJDWLQJ ZRUNHUV“(cid:3)FRPSHQVDWLRQ VXFK(cid:3)GLVSXWHV(cid:17)(cid:3)(cid:3)7KLV(cid:3)SLORW(cid:3)SURJUDP“V(cid:3)JRDO(cid:3)LV(cid:3)WR(cid:3)PLQLPL]H(cid:3)WKH FODLPV(cid:3)WKDW(cid:3)IRFXVHV(cid:3)RQ &’&“V(cid:3)DQG(cid:3)WKH(cid:3)&<$“V(cid:3)ILQDQFLDO(cid:3)ORVVHV(cid:3)E\(cid:3)H[SHGLWLQJ(cid:3)WKH(cid:3)FODLPV VHWWOLQJ(cid:3)UDWKHU(cid:3)WKDQ SURFHVV(cid:3)DQG(cid:3)UHWXUQLQJ(cid:3)LQMXUHG(cid:3)HPSOR\HHV(cid:3)WR(cid:3)ZRUN(cid:3)DV(cid:3)VRRQ(cid:3)DV OLWLJDWLQJ(cid:3)GLVSXWHV(cid:3)DULVLQJ SRVVLEOH(cid:17)(cid:3)(cid:3)7KH(cid:3)SURJUDP(cid:3)DOVR(cid:3)LGHQWLILHV(cid:3)HPSOR\HHV(cid:3)ZKR(cid:3)ZLOO(cid:3)QRW IURP(cid:3)WKHVH(cid:3)FODLPV(cid:17) EH(cid:3)DEOH(cid:3)WR(cid:3)UHWXUQ(cid:3)WR(cid:3)WKHLU(cid:3)UHJXODU(cid:3)MREV(cid:3)DQG(cid:3)HQFRXUDJHV(cid:3)WKHP(cid:3)WR H[SORUH(cid:3)DOWHUQDWLYH(cid:3)SODFHPHQW(cid:3)ZLWKLQ(cid:3)WKH(cid:3)&’&(cid:3)DQG(cid:3)WKH(cid:3)&<$(cid:3)RU HOVHZKHUH(cid:3)LQ(cid:3)VWDWH(cid:3)VHUYLFH(cid:3)RU(cid:3)WR(cid:3)VHHN(cid:3)YRFDWLRQDO(cid:3)UHKDELOLWDWLRQ VHUYLFHV(cid:17) 7KH(cid:3)SURJUDP(cid:3)DOVR(cid:3)RIIHUV(cid:3)LQMXUHG(cid:3)HPSOR\HHV(cid:3)FRXQVHOLQJ(cid:3)E\(cid:3)DQ DXWKRUL]HG(cid:3) LQGHSHQGHQW(cid:3) HDUO\(cid:3) LQWHUYHQWLRQ(cid:3) FRXQVHORU(cid:3) DQG DVVHPEOHV(cid:3) PXWXDOO\(cid:16)DJUHHG(cid:16)XSRQ(cid:3) PHGLFDO(cid:3) SDQHOV(cid:3) WR(cid:3) DVVLVW(cid:3) LQ GHWHUPLQLQJ(cid:3)FRPSHQVDWLRQ(cid:3)IRU(cid:3)FODLPV(cid:17)(cid:3)(cid:3)%HFDXVH(cid:3)WKLV(cid:3)DSSURDFK(cid:3)LV GHVLJQHG(cid:3)WR(cid:3)UHVXOW(cid:3) LQ(cid:3) WKH(cid:3) IDVWHU(cid:3) UHVROXWLRQ(cid:3) RI(cid:3) FODLPV(cid:15)(cid:3) LQMXUHG HPSOR\HHV(cid:3) JDLQ(cid:3) E\(cid:3) UHFHLYLQJ(cid:3) WKHLU(cid:3) ZRUNHUV“(cid:3) FRPSHQVDWLRQ EHQHILWV(cid:3)PRUH(cid:3)SURPSWO\(cid:17)(cid:3)(cid:3),W(cid:3)LV(cid:3)DOVR(cid:3)GHVLJQHG(cid:3)WR(cid:3)EH(cid:3)DQ(cid:3)DGYDQWDJH IRU(cid:3) HPSOR\HUV(cid:3) EHFDXVH(cid:3) WKH(cid:3) WRWDO(cid:3) EHQHILWV(cid:3) SDLG(cid:3) WR(cid:3) LQMXUHG HPSOR\HHV(cid:3)IRU(cid:3)WKHLU(cid:3)WLPH(cid:3)DZD\(cid:3)IURP(cid:3)ZRUN(cid:3)DQG(cid:3)IRU(cid:3)WKH(cid:3)FRVW(cid:3)RI PHGLFDO(cid:3) DQG(cid:3) SV\FKRORJLFDO(cid:3) H[DPLQDWLRQV(cid:3) DQG(cid:3) FRQVXOWDWLRQV ZRXOG(cid:3)EH(cid:3)UHGXFHG(cid:17)(cid:3)(cid:3)$OO(cid:3)FRVWV(cid:3)DVVRFLDWHG(cid:3)ZLWK(cid:3)WKH(cid:3)SURJUDP(cid:3)DUH DEVRUEHG(cid:3)E\(cid:3)WKH(cid:3)&’&(cid:3)DQG(cid:3)WKH(cid:3)&<$(cid:17) ,Q(cid:3) DFFRUGDQFH(cid:3) ZLWK(cid:3) &KDSWHU(cid:3) (cid:20)(cid:19)(cid:22)(cid:23)(cid:15)(cid:3) 6WDWXWHV(cid:3) RI(cid:3) (cid:20)(cid:28)(cid:28)(cid:23)(cid:3) (cid:11)/DERU &RGH(cid:3) (cid:22)(cid:21)(cid:20)(cid:23)(cid:12)(cid:15)(cid:3) WKH(cid:3) GLUHFWRUV(cid:3) RI(cid:3) WKH(cid:3) &’&(cid:15)(cid:3) WKH(cid:3) &<$(cid:15)(cid:3) DQG(cid:3) WKH ’HSDUWPHQW(cid:3) RI(cid:3) 0HQWDO(cid:3) +HDOWK(cid:3) (cid:11)’0+(cid:12)(cid:15)(cid:3) LQ(cid:3) FRRSHUDWLRQ(cid:3) ZLWK WKH(cid:3)SUHVLGHQW(cid:3)RI(cid:3)WKH(cid:3)6WDWH(cid:3)&RPSHQVDWLRQ(cid:3),QVXUDQFH(cid:3))XQG(cid:3)(cid:11)6&,)(cid:12)(cid:15) DUH(cid:3) UHTXLUHG(cid:3) WR(cid:3) SUHSDUH(cid:3) D(cid:3) UHSRUW(cid:3) RQ(cid:3) WKH(cid:3) (DUO\(cid:3) ,QWHUYHQWLRQ 3URJUDP“V(cid:3)DFFRPSOLVKPHQWV(cid:17)(cid:3)(cid:3)$(cid:3)FRPSOHWH(cid:3)FRS\(cid:3)RI(cid:3)WKLV(cid:3)UHSRUW(cid:3)LV SUHVHQWHG(cid:3)DV(cid:3)WKH(cid:3)DSSHQGL[(cid:3)RI(cid:3)RXU(cid:3)UHSRUW(cid:17)(cid:3)(cid:3)7KH(cid:3)&’&(cid:3)KDV(cid:3)WDNHQ WKH(cid:3)OHDG(cid:3)LQ(cid:3)FRRUGLQDWLQJ(cid:3)DQG(cid:3)GHYHORSLQJ(cid:3)WKH(cid:3)UHSRUW(cid:3)XQGHU(cid:3)WKH GLUHFWLRQ(cid:3) RI(cid:3) LWV(cid:3) 2IILFH(cid:3) RI(cid:3) (QYLURQPHQWDO(cid:15)(cid:3) +HDOWK(cid:3) DQG(cid:3) 6DIHW\ 0DQDJHPHQW(cid:17)(cid:3)(cid:3)7KH(cid:3)UHVXOWLQJ(cid:3)UHSRUW(cid:3)LV(cid:3)LQWHQGHG(cid:3)WR(cid:3)DVVHVV(cid:3)ZKHWKHU WKH(cid:3)SURJUDP(cid:3)LPSDFWV(cid:3)WKH(cid:3)FRVWV(cid:3)RI(cid:3)ZRUNHUV“(cid:3)FRPSHQVDWLRQ(cid:3)FODLPV DQG(cid:3)WKH(cid:3)HIIHFWLYHQHVV(cid:3)RI(cid:3)WKH(cid:3)&’&(cid:3)DQG(cid:3)WKH(cid:3)&<$(cid:3)LQ(cid:3)SURYLGLQJ EHQHILWV(cid:3)WR(cid:3)WKH(cid:3)LQMXUHG(cid:3)ZRUNHU(cid:17)(cid:3)(cid:3)7R(cid:3)DFFRPSOLVK(cid:3)WKLV(cid:15)(cid:3)WKH(cid:3)VWXG\ HVWDEOLVKHV(cid:3)VSHFLILF(cid:3)PHDVXUHV(cid:15)(cid:3)RU(cid:3)§FRPSDUDWLYH(cid:3)IDFWRUV(cid:17)¤ (cid:20) &RPSDUDWLYH(cid:3))DFWRUV(cid:3)8VHG(cid:3)LQ(cid:3)WKH(cid:3)$VVHVVPHQW 7R(cid:3) DVVHVV(cid:3) WKH(cid:3) SURJUDP“V(cid:3) HIIHFWLYHQHVV(cid:15) /DERU(cid:3) &RGH(cid:3) (cid:22)(cid:21)(cid:20)(cid:23)(cid:3) UHTXLUHV(cid:3) WKDW(cid:3) WKH RI(cid:3)WKH(cid:3)(DUO\(cid:3),QWHUYHQWLRQ(cid:3)3URJUDP GLUHFWRUV(cid:3) RI(cid:3) WKH(cid:3) &’&(cid:3) DQG(cid:3) WKH(cid:3) &<$ FRPSDUH(cid:3) GDWD(cid:3) IRU(cid:3) WKHVH(cid:3) IDFWRUV(cid:3) WR(cid:3) GDWD • 6DYHV(cid:3)PRQH\(cid:3)LQ(cid:3)WKH(cid:3)ORQJ(cid:3)DQG(cid:3)VKRUW(cid:3)WHUP(cid:17) SURYLGHG(cid:3)E\(cid:3)WKH(cid:3)’0+(cid:17)(cid:3)(cid:3)7KH(cid:3)’0+(cid:3)VHUYHV DV(cid:3)D(cid:3)FRQWURO(cid:3)JURXS(cid:3)EHFDXVH(cid:3)LW(cid:3) GRHV(cid:3)QRW • ,PSURYHV(cid:3)WKH(cid:3)VSHHG(cid:3)DW(cid:3)ZKLFK(cid:3)LQMXUHG RIIHU(cid:3) DQ(cid:3) HDUO\(cid:3) LQWHUYHQWLRQ(cid:3) SURJUDP(cid:17) ZRUNHUV(cid:3)UHFHLYH(cid:3)ZRUNHUV“(cid:3)FRPSHQVDWLRQ ,QFOXGHG(cid:3) LQ(cid:3) WKH(cid:3) UHSRUW(cid:3) LV(cid:3) FRPSDUDWLYH EHQHILWV(cid:17) LQIRUPDWLRQ(cid:3)RQ(cid:3)WKH(cid:3)WRWDO(cid:3)QXPEHU(cid:3)DQG(cid:3)FRVW RI(cid:3)OLWLJDWHG(cid:3)FDVHV(cid:17)(cid:3)(cid:3)7KLV(cid:3)VWXG\“V(cid:3)UHVXOWV(cid:3)DUH • $IIHFWV(cid:3)WKH(cid:3)QXPEHU(cid:3)RI(cid:3)LQMXULHV(cid:3)UHSRUWHG(cid:3)RQ LQWHQGHG(cid:3)WR(cid:3)DVFHUWDLQ(cid:3)WKH(cid:3)HIIHFWLYHQHVV(cid:3)RI WKH(cid:3)&DO(cid:16)26+$(cid:3)ORJV(cid:17) WKH(cid:3) SURJUDP(cid:3) DQG(cid:3) WR(cid:3) KHOS(cid:3) JXLGH(cid:3) IXWXUH SROLF\(cid:3)LQ(cid:3)WKLV(cid:3)DUHD(cid:17) • $IIHFWV(cid:3)WKH(cid:3)WRWDO(cid:3)QXPEHU(cid:3)RI(cid:3)LQMXULHV(cid:17) 7KH(cid:3) &’&(cid:15)(cid:3) WKH(cid:3) &<$(cid:15)(cid:3) DQG(cid:3) WKH(cid:3) ’0+ • $IIHFWV(cid:3)WKH(cid:3)HODSVHG(cid:3)GD\V(cid:3)EHWZHHQ(cid:3)WKH(cid:3)GDWH(cid:3)RI LGHQWLILHG(cid:3) D(cid:3) WDUJHW(cid:3) JURXS(cid:3) RI(cid:3) ZRUNHUV“ LQMXU\(cid:3)DQG(cid:3)WKH(cid:3)GDWH(cid:3)EHQHILWV(cid:3)DUH(cid:3)SURYLGHG(cid:17) FRPSHQVDWLRQ(cid:3) FODLPV(cid:3) WR(cid:3) LQFOXGH(cid:3) LQ(cid:3) WKLV VWXG\(cid:17)(cid:3)(cid:3)7KH(cid:3)VWXG\“V(cid:3)JRDO(cid:3)ZDV(cid:3)WR(cid:3)FRPSDUH • $IIHFWV(cid:3)WKH(cid:3)QXPEHU(cid:3)RI(cid:3)GLVDELOLW\(cid:3)LQMXULHV(cid:17) VDPSOHV(cid:3) RI(cid:3) FODLPV(cid:3) DW(cid:3) WKH(cid:3) &’&(cid:3) DQG(cid:3) WKH &<$(cid:3) WR(cid:3) WKRVH(cid:3) DW(cid:3) WKH(cid:3) ’0+(cid:3) WR OHDUQ(cid:3) ZKHWKHU(cid:3) HDUO\(cid:3) LQWHUYHQWLRQ(cid:3) LV(cid:3) D • 5HGXFHV(cid:3)WKH(cid:3)QXPEHU(cid:3)RI(cid:3)ORVW(cid:3)ZRUN(cid:3)GD\V(cid:17) EHWWHU(cid:3) DSSURDFK(cid:3) WR(cid:3) PDQDJLQJ(cid:3) ZRUNHUV“ FRPSHQVDWLRQ(cid:3)FODLPV(cid:3)WKDQ(cid:3)ZKHQ(cid:3)DQ(cid:3)HDUO\ • ,QFUHDVHV(cid:3)WKH(cid:3)QXPEHU(cid:3)RI(cid:3)HPSOR\HHV LQWHUYHQWLRQ(cid:3)DSSURDFK(cid:3)LV(cid:3)QRW(cid:3)XVHG(cid:17)(cid:3)(cid:3)7KLV UHWXUQLQJ(cid:3)WR(cid:3)ZRUN(cid:3)IURP(cid:3)ZRUN(cid:16)UHODWHG(cid:3)LQMXULHV(cid:17) WDUJHW(cid:3)JURXS(cid:3)FRQVLVWHG(cid:3)RI(cid:3)DOO(cid:3)VWUHVV(cid:16)UHODWHG FODLPV(cid:15)(cid:3) LQFOXGLQJ(cid:3) FODLPV(cid:3) WKDW(cid:3) LQYROYH • $IIHFWV(cid:3)WKH(cid:3)OHYHO(cid:3)RI(cid:3)YRFDWLRQDO(cid:3)UHKDELOLWDWLRQ SV\FKRORJLFDO(cid:15)(cid:3) KHDUW(cid:15)(cid:3) K\SHUWHQVLRQ(cid:15)(cid:3) DQG UHIHUUDOV(cid:17) JDVWURLQWHVWLQDO(cid:3) SUREOHPV(cid:15)(cid:3) DV(cid:3) ZHOO(cid:3) DV WUDXPD(cid:16)LQGXFHG(cid:3) VWUHVV(cid:3) FODLPV(cid:15)(cid:3) ZKLFK • ,V(cid:3)FRVW(cid:3)HIIHFWLYH(cid:17) FRXOG(cid:3) UHVXOW(cid:3) IURP(cid:3) LQPDWH(cid:3) DVVDXOWV(cid:3) DQG +,9(cid:18)KHSDWLWLV(cid:3) %(cid:3) H[SRVXUHV(cid:17)(cid:3) (cid:3) 7KH(cid:3) WDUJHW • 5HGXFHV(cid:3)WKH(cid:3)QXPEHU(cid:3)DQG(cid:3)FRVW(cid:3)RI JURXS(cid:3) DOVR(cid:3) LQFOXGHG(cid:3) &’&(cid:3) DQG(cid:3) ’0+ PHGLFDO(cid:16)OHJDO(cid:3)FRQVXOWDWLRQV(cid:17) GLVDELOLW\(cid:3)FODLPV(cid:3)ZLWK(cid:3)(cid:22)(cid:19)(cid:3)RU(cid:3)PRUH(cid:3)GD\V(cid:3)RI DEVHQFH(cid:15)(cid:3)DQG(cid:3)&<$(cid:3)GLVDELOLW\(cid:3)FODLPV(cid:3)ZLWK (cid:20)(cid:24)(cid:3)RU(cid:3)PRUH(cid:3)GD\V(cid:3)RI(cid:3)(cid:3)DEVHQFH(cid:17)(cid:3)(cid:3))XUWKHU(cid:15)(cid:3)WKH • 5HGXFHV(cid:3)WKH(cid:3)WRWDO(cid:3)FRVW(cid:3)RI(cid:3)ILQDOL]HG(cid:3)FODLPV(cid:17) WDUJHW(cid:3)JURXS(cid:3)LQFOXGHG(cid:3)RQO\(cid:3)WKRVH(cid:3)FODLPV ZLWK(cid:3)LQMXU\(cid:3)GDWHV(cid:3)EHWZHHQ(cid:3)-XO\(cid:3)(cid:20)(cid:15)(cid:3)(cid:20)(cid:28)(cid:28)(cid:24)(cid:15) • $IIHFWV(cid:3)WKH(cid:3)UDWH(cid:3)RI(cid:3)LQGXVWULDO(cid:3)GLVDELOLW\ WKURXJK(cid:3)6HSWHPEHU(cid:3)(cid:22)(cid:19)(cid:15)(cid:3)(cid:20)(cid:28)(cid:28)(cid:25)(cid:17)(cid:3)(cid:3)7KH(cid:3)&’& UHWLUHPHQWV(cid:17) DQG(cid:3)WKH(cid:3)&<$(cid:3)RQO\(cid:3)UHSRUWHG(cid:3)WKRVH(cid:3)FODLPV DFWXDOO\(cid:3) UHFHLYLQJ(cid:3) HDUO\(cid:3) LQWHUYHQWLRQ • $IIHFWV(cid:3)EDFNXS(cid:3)FRVWV(cid:3)IRU(cid:3)LQGXVWULDO(cid:3)LQMXULHV(cid:17) VHUYLFHV(cid:15)(cid:3)ZKHUHDV(cid:3)WKH(cid:3)’0+(cid:3)UHSRUWHG(cid:3)DOO FDVHV(cid:3) WKDW(cid:3) PHW(cid:3) WKH(cid:3) HDUO\(cid:3) LQWHUYHQWLRQ • $IIHFWV(cid:3)LQGXVWULDO(cid:3)GLVDELOLW\(cid:3)UHWLUHPHQW(cid:3)FRVWV(cid:17) UHTXLUHPHQWV(cid:3)GLVFXVVHG(cid:3)DERYH(cid:17) 7KH(cid:3)DJHQFLHV(cid:3)ZHUH(cid:3)WR(cid:3)GHOLYHU(cid:3)WKH(cid:3)UHSRUW(cid:3)WR(cid:3)WKH(cid:3)%XUHDX(cid:3)RI(cid:3)6WDWH $XGLWV(cid:3)(cid:11)EXUHDX(cid:12)(cid:3)WR(cid:3)UHYLHZ(cid:3)E\(cid:3)-XO\(cid:3)(cid:20)(cid:15)(cid:3)(cid:20)(cid:28)(cid:28)(cid:26)(cid:17)(cid:3)(cid:3)7KH(cid:3)EXUHDX(cid:3)ZDV UHTXLUHG(cid:3) WR(cid:3) VXEPLW(cid:3) WKH(cid:3) UHSRUW(cid:3) DQG(cid:3) LWV(cid:3) HYDOXDWLRQ(cid:3) WR(cid:3) WKH /HJLVODWXUH(cid:3)E\(cid:3)’HFHPEHU(cid:3)(cid:22)(cid:20)(cid:15)(cid:3)(cid:20)(cid:28)(cid:28)(cid:26)(cid:17)(cid:3)(cid:3)+RZHYHU(cid:15)(cid:3)WKH(cid:3)&’&(cid:3)GLG(cid:3)QRW (cid:21) GHOLYHU(cid:3) WKH(cid:3) UHSRUW(cid:3) XQWLO(cid:3) HDUO\(cid:3) 1RYHPEHU(cid:3) (cid:20)(cid:28)(cid:28)(cid:26)(cid:15)(cid:3) VR(cid:3) ZH(cid:3) ZHUH XQDEOH(cid:3)WR(cid:3)FULWLTXH(cid:3)LW(cid:3)HDUOLHU(cid:17)(cid:3)(cid:3)%HFDXVH(cid:3)WKH(cid:3)UHSRUW(cid:3)ZDV(cid:3)UHFHLYHG ODWH(cid:15)(cid:3)WKH(cid:3)EXUHDX(cid:3)ZDV(cid:3)QRW(cid:3)DEOH(cid:3)WR(cid:3)PHHW(cid:3)WKH(cid:3)VWDWXWRU\(cid:3)GHDGOLQH(cid:3)RI ’HFHPEHU(cid:3) (cid:22)(cid:20)(cid:15)(cid:3) (cid:20)(cid:28)(cid:28)(cid:26)(cid:15)(cid:3) IRU(cid:3) GHOLYHULQJ(cid:3) WKLV(cid:3) UHSRUW(cid:3) DQG(cid:3) RXU HYDOXDWLRQ(cid:3)WR(cid:3)WKH(cid:3)/HJLVODWXUH(cid:17) 6FRSH(cid:3)DQG(cid:3)0HWKRGRORJ\ ,Q(cid:3)DFFRUGDQFH(cid:3)ZLWK(cid:3)WKH(cid:3)OHJLVODWLYH(cid:3)UHTXHVW(cid:15)(cid:3)RXU(cid:3)DXGLW(cid:3)LQFOXGHG(cid:3)D UHYLHZ(cid:3)DQG(cid:3)HYDOXDWLRQ(cid:3)RI(cid:3)WKH(cid:3)FRPSOHWHQHVV(cid:3)DQG(cid:3)DFFXUDF\(cid:3)RI(cid:3)WKH GDWD(cid:3)FRPSLOHG(cid:3)IRU(cid:3)WKH(cid:3)UHSRUW(cid:15)(cid:3)DQG(cid:3)WKH(cid:3)UHSRUW“V(cid:3)FRPSOLDQFH(cid:3)ZLWK /DERU(cid:3)&RGH(cid:3)(cid:22)(cid:21)(cid:20)(cid:23)(cid:17)(cid:3)(cid:3)7KH(cid:3)VFRSH(cid:3)DOVR(cid:3)LQFOXGHG(cid:3)D(cid:3)IROORZ(cid:16)XS(cid:3)UHYLHZ RI(cid:3)WKH(cid:3)-XQH(cid:3)(cid:20)(cid:28)(cid:28)(cid:24)(cid:3)UHFRPPHQGDWLRQV(cid:3)WKDW(cid:3)ZH(cid:3)PDGH(cid:3)RQ(cid:3)WKH(cid:3)HDUO\ LQWHUYHQWLRQ(cid:3) DXGLW(cid:3) SODQ(cid:15)(cid:3) ZKLFK(cid:3) ZH(cid:3) IRXQG(cid:3) WKH(cid:3) GHSDUWPHQWV JHQHUDOO\(cid:3)LPSOHPHQWHG(cid:17) 7R(cid:3) HYDOXDWH(cid:3) WKH(cid:3) FRPSOHWHQHVV(cid:3) RI(cid:3) WKH(cid:3) GDWD(cid:3) UHSRUWHG(cid:15)(cid:3) DQG(cid:3) WR HQVXUH(cid:3)WKDW(cid:3)WKH(cid:3)GDWD(cid:3)PHW(cid:3)WKH(cid:3)UHTXLUHPHQWV(cid:3)RI(cid:3)/DERU(cid:3)&RGH(cid:3)(cid:22)(cid:21)(cid:20)(cid:23)(cid:15) ZH(cid:3)FRPSDUHG(cid:3)WKH(cid:3)GDWD(cid:3)FROOHFWHG(cid:3)WR(cid:3)WKH(cid:3)GDWD(cid:3)UHTXLUHG(cid:3)E\(cid:3)WKH /DERU(cid:3)&RGH(cid:17)(cid:3)(cid:3)7R(cid:3)HYDOXDWH(cid:3)WKH(cid:3)DFFXUDF\(cid:3)RI(cid:3)WKH(cid:3)GDWD(cid:3)FRPSLOHG(cid:15) ZH(cid:3)LQWHUYLHZHG(cid:3)HPSOR\HHV(cid:3)IURP(cid:3)HDFK(cid:3)GHSDUWPHQW(cid:3)WR(cid:3)GHWHUPLQH WKH(cid:3)PHWKRGV(cid:3)XVHG(cid:3)LQ(cid:3)FRPSLOLQJ(cid:3)WKH(cid:3)LQIRUPDWLRQ(cid:17) :H(cid:3)DOVR(cid:3)YDOLGDWHG(cid:3)WKH(cid:3)UHOLDELOLW\(cid:3)RI(cid:3)WKH(cid:3)&’&“V(cid:15)(cid:3)WKH(cid:3)&<$“V(cid:15)(cid:3)DQG WKH(cid:3)’0+“V(cid:3)VRXUFH(cid:3)GDWD(cid:17)(cid:3)(cid:3)7KH(cid:3)WKUHH(cid:3)GHSDUWPHQWV(cid:3)SULPDULO\(cid:3)UHOLHG RQ(cid:3)GDWD(cid:3)WKH(cid:3)6&,)(cid:3)FRPSLOHG(cid:3)FRQFHUQLQJ(cid:3)WKRVH(cid:3)FDVHV(cid:3)LGHQWLILHG(cid:3)E\ WKH(cid:3) WKUHH(cid:3) GHSDUWPHQWV(cid:3) DV(cid:3) PHHWLQJ(cid:3) WKH(cid:3) HDUO\(cid:3) LQWHUYHQWLRQ UHTXLUHPHQWV(cid:17) 6SHFLILFDOO\(cid:15)(cid:3)ZH(cid:3)WHVWHG(cid:3)WKH(cid:3)6&,)(cid:3)ILOHV(cid:3) VXSSRUWLQJ(cid:3) FODLPV(cid:3) IURP (cid:23)(cid:19)(cid:3)&’&(cid:15)(cid:3)(cid:21)(cid:24)(cid:3)&<$(cid:15)(cid:3)DQG(cid:3)(cid:21)(cid:19)(cid:3)’0+(cid:3)HPSOR\HHV(cid:3)E\(cid:3)WUDFLQJ(cid:3)D(cid:3)VDPSOH RI(cid:3) WKH(cid:3) GDWD(cid:3) WR(cid:3) WKH(cid:3) VRXUFH(cid:3) GRFXPHQWDWLRQ(cid:17)(cid:3) (cid:3) :H(cid:3) GHWHUPLQHG ZKHWKHU(cid:3)WKH(cid:3)WKUHH(cid:3)GHSDUWPHQWV(cid:3)SURSHUO\(cid:3)LQFOXGHG(cid:3)WKH(cid:3)HPSOR\HH ZRUNHUV“(cid:3)FRPSHQVDWLRQ(cid:3)FDVHV(cid:3)EDVHG(cid:3)RQ(cid:3)WKH(cid:3)FULWHULD(cid:3)HVWDEOLVKHG IRU(cid:3)HDUO\(cid:3)LQWHUYHQWLRQ(cid:3)DQG(cid:3)ZKHWKHU(cid:3)WKH(cid:3)GDWD(cid:3)LQ(cid:3)WKH(cid:3)VWXG\(cid:3)DJUHHG ZLWK(cid:3)WKH(cid:3)DSSOLFDEOH(cid:3)6&,)(cid:3)FDVH(cid:3)ILOH(cid:17)(cid:3)(cid:3):H(cid:3)LQGHSHQGHQWO\(cid:3)WDEXODWHG WKH(cid:3)GDWD(cid:3)DQG(cid:3)FRPSDUHG(cid:3)WKH(cid:3)UHVXOWV(cid:3)WR(cid:3)WKH(cid:3)VDPH(cid:3)GDWD(cid:3)HOHPHQWV SUHVHQWHG(cid:3)LQ(cid:3)WKH(cid:3)UHSRUW(cid:3)WR(cid:3)YHULI\(cid:3)WKHLU(cid:3)DFFXUDF\(cid:17)(cid:3)(cid:3):H(cid:3)DOVR(cid:3)WHVWHG D(cid:3)VDPSOH(cid:3)RI(cid:3)ZRUNHUV“(cid:3)FRPSHQVDWLRQ(cid:3)FDVHV(cid:3)QRW(cid:3)LQFOXGHG(cid:3)LQ(cid:3)WKH VWXG\(cid:3) WR(cid:3) GHWHUPLQH(cid:3) ZKHWKHU(cid:3) WKH\(cid:3) ZHUH(cid:3) SURSHUO\(cid:3) H[FOXGHG EHFDXVH(cid:3)WKH\(cid:3)GLG(cid:3)QRW(cid:3)PHHW(cid:3)WKH(cid:3)HVWDEOLVKHG(cid:3)HDUO\(cid:3)LQWHUYHQWLRQ FULWHULD(cid:17) (cid:22) %ODQN(cid:3)SDJH(cid:3)LQVHUWHG(cid:3)IRU(cid:3)UHSURGXFWLRQ(cid:3)SXUSRVHV(cid:3)RQO\(cid:17) (cid:23) 7KH(cid:3)6WXG\(cid:3)’HVLJQHG(cid:3)7R(cid:3)(YDOXDWH(cid:3)WKH (DUO\(cid:3),QWHUYHQWLRQ(cid:3)3URJUDP(cid:3),V(cid:3))ODZHG &KDSWHU(cid:3)6XPPDU\ 7 KH(cid:3) ’HSDUWPHQWV(cid:3) RI(cid:3) &RUUHFWLRQV(cid:3) (cid:11)&’&(cid:12)(cid:15)(cid:3) <RXWK(cid:3) $XWKRULW\ (cid:11)&<$(cid:12)(cid:15)(cid:3)DQG(cid:3)0HQWDO(cid:3)+HDOWK(cid:3)(cid:11)’0+(cid:12)(cid:15)(cid:3)LQ(cid:3)FRRSHUDWLRQ(cid:3)ZLWK(cid:3)WKH 6WDWH(cid:3) &RPSHQVDWLRQ(cid:3) ,QVXUDQFH(cid:3) )XQG(cid:3) (cid:11)6&,)(cid:12)(cid:15)(cid:3) FRQFOXGHG WKDW(cid:3) WKH(cid:3) GDWD(cid:3) SUHVHQWHG(cid:3) LQ(cid:3) WKHLU(cid:3) UHSRUW(cid:3) UHIOHFWV(cid:3) HLWKHU LQFRQFOXVLYHO\(cid:3)RU(cid:3)QHJDWLYHO\(cid:3)IRU(cid:3)PRVW(cid:3)RI(cid:3)WKH(cid:3)FRPSDUDWLYH(cid:3)IDFWRUV XVHG(cid:3)LQ(cid:3)HYDOXDWLQJ(cid:3)WKH(cid:3)HIIHFWLYHQHVV(cid:3)RI(cid:3)WKH(cid:3)(DUO\(cid:3),QWHUYHQWLRQ 3URJUDP(cid:3)(cid:11)SURJUDP(cid:12)(cid:3)DW(cid:3)WKH(cid:3)&’&(cid:3)DQG(cid:3)WKH(cid:3)&<$(cid:17)(cid:3)(cid:3))XUWKHUPRUH(cid:15)(cid:3)WKH GHSDUWPHQWV(cid:3) LQGLFDWH(cid:3) WKDW(cid:3) WKH(cid:3) UHSRUW“V(cid:3) FRQFOXVLRQV(cid:3) FDQQRW VXSSRUW(cid:3)D(cid:3)ILQGLQJ(cid:3)WKDW(cid:3)WKH(cid:3)SURJUDP(cid:3)DFFRPSOLVKHV(cid:3)WKH(cid:3)RULJLQDO OHJLVODWLYH(cid:3) LQWHQW(cid:3) RI(cid:3) UHGXFLQJ(cid:3) DOO(cid:3) FRVWV(cid:3) DVVRFLDWHG(cid:3) ZLWK(cid:3) WKH GHOLYHU\(cid:3)RI(cid:3)ZRUNHUV“(cid:3)FRPSHQVDWLRQ(cid:3)EHQHILWV(cid:3)DORQJ(cid:3)ZLWK(cid:3)HQVXULQJ WKDW(cid:3)DGHTXDWH(cid:3)EHQHILWV(cid:3)DUH(cid:3)GHOLYHUHG(cid:3)WR(cid:3)WKH(cid:3)HPSOR\HH(cid:3)LQ(cid:3)D(cid:3)WLPHO\ PDQQHU(cid:17) :H(cid:3)XUJH(cid:3)FDXWLRQ(cid:15)(cid:3)KRZHYHU(cid:15)(cid:3)LQ(cid:3)LQWHUSUHWLQJ(cid:3)WKH(cid:3)UHVXOWV(cid:3)WKDW(cid:3)WKH GHSDUWPHQWV(cid:3) KDYH(cid:3) SUHVHQWHG(cid:3) LQ(cid:3) WKH(cid:3) VWXG\(cid:3) EHFDXVH(cid:3) LQKHUHQW GHVLJQ(cid:3)IODZV(cid:3)LQ(cid:3)WKH(cid:3)VWXG\(cid:3)PD\(cid:3)GLVWRUW(cid:3)WKH(cid:3)FRPSDUDELOLW\(cid:3)RI(cid:3)WKH GHSDUWPHQWV“(cid:3) LQIRUPDWLRQ(cid:17)(cid:3) (cid:3) )XUWKHUPRUH(cid:15)(cid:3) WKH(cid:3) PLVWDNHV(cid:3) DQG LQFRQVLVWHQFLHV(cid:3)ZH(cid:3)IRXQG(cid:3)LQ(cid:3)WKH(cid:3)GDWD(cid:3)WKH(cid:3)GHSDUWPHQWV(cid:3)FRPSLOHG DIIHFW(cid:3) WKH(cid:3) FRQFOXVLRQV(cid:3) WKH\(cid:3) UHDFKHG(cid:3) IRU(cid:3) VHYHUDO(cid:3) RI(cid:3) WKH FRPSDUDWLYH(cid:3)IDFWRUV(cid:17) 7KH(cid:3)6WXG\nV(cid:3)’HVLJQ(cid:3)0D\(cid:3)+DYH ’LVWRUWHG(cid:3),WV(cid:3)5HVXOWV :H(cid:3)KDYH(cid:3)FRQFHUQV(cid:3)DERXW(cid:3)WKH(cid:3)GHVLJQ(cid:3)RI(cid:3)WKH(cid:3)VWXG\(cid:3)PDQGDWHG(cid:3)LQ /DERU(cid:3)&RGH(cid:3)(cid:22)(cid:21)(cid:20)(cid:23)(cid:17)(cid:3)(cid:3)7KH(cid:3)VWXG\(cid:3)ZDV(cid:3)WR(cid:3)FRPSDUH(cid:3)WKH(cid:3)PDQDJHPHQW RI(cid:3) D(cid:3) VDPSOH(cid:3) RI(cid:3) ZRUNHUV“(cid:3) FRPSHQVDWLRQ(cid:3) FODLPV(cid:3) DW(cid:3) WZR 7KH(cid:3)’HSDUWPHQWV(cid:3)RI GHSDUWPHQWV(cid:15)(cid:3)WKH(cid:3)&’&(cid:3)DQG(cid:3)WKH(cid:3)&<$(cid:15)(cid:3)XVLQJ(cid:3)DQ(cid:3)HDUO\(cid:3)LQWHUYHQWLRQ &RUUHFWLRQ(cid:3)DQG(cid:3)<RXWK DSSURDFK(cid:3)WR(cid:3)WKH(cid:3)PDQDJHPHQW(cid:3)RI(cid:3)D(cid:3)VDPSOH(cid:3)RI(cid:3)FODLPV(cid:3)DW(cid:3)D(cid:3)WKLUG $XWKRULW\(cid:3)XVH(cid:3)DQ(cid:3)HDUO\ GHSDUWPHQW(cid:15)(cid:3) WKH(cid:3) ’0+(cid:15)(cid:3) ZKLFK(cid:3) GRHV(cid:3) QRW(cid:3) XVH(cid:3) DQ(cid:3) HDUO\ LQWHUYHQWLRQ(cid:3)DSSURDFK(cid:3)LQ LQWHUYHQWLRQ(cid:3)DSSURDFK(cid:3)WR(cid:3)PDQDJH(cid:3)WKHVH(cid:3)FODLPV(cid:17)(cid:3)(cid:3)7KH(cid:3)’0+“V PDQDJLQJ(cid:3)FHUWDLQ PDQDJHPHQW(cid:3) RI(cid:3) ZRUNHUV“(cid:3) FRPSHQVDWLRQ(cid:3) FODLPV(cid:3) GRHV(cid:3) QRW ZRUNHUV“(cid:3)FRPSHQVDWLRQ LQFOXGH(cid:3) WKH(cid:3) XVH(cid:3) RI(cid:3) D(cid:3) WKLUG(cid:16)SDUW\(cid:3) HDUO\(cid:3) LQWHUYHQWLRQ(cid:3) VHUYLFH(cid:17) FODLPV(cid:17) +RZHYHU(cid:15)(cid:3)DV(cid:3)WKH(cid:3)DXWKRUV(cid:3)RI(cid:3)WKH(cid:3)UHSRUW(cid:3)GHVFULELQJ(cid:3)WKH(cid:3)UHVXOWV(cid:3)RI WKLV(cid:3)VWXG\(cid:3)SRLQW(cid:3)RXW(cid:15)(cid:3)WKH(cid:3)ZRUNSODFH(cid:3)KD]DUGV(cid:3)FRQIURQWHG(cid:3)E\(cid:3)WKH ZRUNHUV(cid:3) DW(cid:3) WKH(cid:3) &’&(cid:3) DQG(cid:3) WKH(cid:3) &<$(cid:3) YDU\(cid:3) FRQVLGHUDEO\(cid:3) IURP KD]DUGV(cid:3)FRQIURQWHG(cid:3)E\(cid:3)ZRUNHUV(cid:3)DW(cid:3)WKH(cid:3)’0+(cid:17)(cid:3)(cid:3))RU(cid:3)LQVWDQFH(cid:15)(cid:3)WKH ’0+(cid:3)FDUHV(cid:3)IRU(cid:3)DQG(cid:3)KRXVHV(cid:3)PHQWDOO\(cid:3)LOO(cid:3)SDWLHQWV(cid:3)ZKR(cid:3)FDQ(cid:3)EH PXFK(cid:3) PRUH(cid:3) DJJUHVVLYH(cid:3) DQG(cid:3) YLROHQW(cid:3) WKDQ(cid:3) WKH(cid:3) ZDUGV(cid:3) DQG(cid:18)RU LQPDWHV(cid:3)KRXVHG(cid:3)LQ(cid:3)WKH(cid:3)&’&(cid:3)DQG(cid:3)&<$(cid:3)IDFLOLWLHV(cid:17)(cid:3)(cid:3))XUWKHUPRUH(cid:15) (cid:24) ZKHQ(cid:3) PHQWDOO\(cid:3) LOO(cid:3) SDWLHQWV(cid:3) LQ(cid:3) WKH(cid:3) VWDWH(cid:3) KRVSLWDOV(cid:3) GLVSOD\ DJJUHVVLYH(cid:3)RU(cid:3)DVVDXOWLYH(cid:3)EHKDYLRU(cid:15)(cid:3)WKH(cid:3)’0+(cid:3)VWDII(cid:3)LV(cid:3)UHTXLUHG(cid:3)WR GLUHFWO\(cid:3) LQWHUYHQH(cid:3) WR(cid:3) SUHYHQW(cid:3) WKH(cid:3) SDWLHQWV(cid:3) IURP(cid:3) KDUPLQJ WKHPVHOYHV(cid:3) RU(cid:3) RWKHUV(cid:17)(cid:3) (cid:3) 6LPLODU(cid:3) SURFHGXUHV(cid:3) DUH(cid:3) HPSOR\HG(cid:3) DW 7KH(cid:3)VWXG\(cid:3)FRPSDUHG WKH(cid:3)&<$(cid:17)(cid:3)(cid:3)+RZHYHU(cid:15)(cid:3)WKH(cid:3)&’&(cid:3)VWDII(cid:3)PD\(cid:3)LQGLUHFWO\(cid:3)LQWHUYHQH(cid:3)WR FODLPV(cid:3)DW(cid:3)WKH(cid:3)’HSDUWPHQWV TXHOO(cid:3)D(cid:3)GLVWXUEDQFH(cid:3)LQ(cid:3)YDULRXV(cid:3)ZD\V(cid:17)(cid:3)(cid:3):H(cid:3)EHOLHYH(cid:3)WKLV(cid:3)LV(cid:3)DQ RI(cid:3)&RUUHFWLRQV(cid:3)DQG(cid:3)<RXWK H[DPSOH(cid:3) RI(cid:3) RQH(cid:3) GLIIHUHQFH(cid:3) WKDW(cid:3) FDQ(cid:3) LPSDFW(cid:3) WKH(cid:3) IUHTXHQF\ $XWKRULW\(cid:3)WR(cid:3)FODLPV(cid:3)DW(cid:3)WKH DQG(cid:3) VHYHULW\(cid:3) RI(cid:3) ZRUNHU(cid:3) LQMXULHV(cid:17)(cid:3) (cid:3) 7KLV(cid:3) LQ(cid:3) WXUQ(cid:3) GLVWRUWV(cid:3) WKH ’HSDUWPHQW(cid:3)RI(cid:3)0HQWDO FRPSDUDELOLW\(cid:3)RI(cid:3)WKH(cid:3)UHVXOWLQJ(cid:3)ZRUNHUV“(cid:3)FRPSHQVDWLRQ(cid:3)FODLPV(cid:17) +HDOWK(cid:15)(cid:3)ZKLFK(cid:3)GRHV(cid:3)QRW 7KH(cid:3)UHSRUW(cid:3)DOVR(cid:3)SRLQWV(cid:3)RXW(cid:3)WKDW(cid:3)LW(cid:3)LV(cid:3)LPSRUWDQW(cid:3)WKDW(cid:3)WKH(cid:3)UHDGHU RIIHU(cid:3)DQ(cid:3)HDUO\(cid:3)LQWHUYHQWLRQ XQGHUVWDQG(cid:3)WKH(cid:3)’0+“V(cid:3)UHVSRQVLELOLW\(cid:3)WR(cid:3)SURYLGH(cid:3)PHGLFDO(cid:3)DQG DSSURDFK(cid:17) SV\FKLDWULF(cid:3)WUHDWPHQW(cid:3)IRU(cid:3)LWV(cid:3)SDWLHQWV(cid:3)UHSUHVHQWV(cid:3)D(cid:3)IXQGDPHQWDO GLIIHUHQFH(cid:3)LQ(cid:3)SDWLHQW(cid:16)HPSOR\HH(cid:3)LQWHUDFWLRQ(cid:3)ZKHQ(cid:3)FRPSDUHG(cid:3)WR WKH(cid:3)&’&(cid:3)DQG(cid:3)WKH(cid:3)&<$(cid:17)(cid:3)(cid:3)6SHFLILFDOO\(cid:15)(cid:3)WKH(cid:3)&’&(cid:3)SULPDULO\(cid:3)IRFXVHV RQ(cid:3)SURYLGLQJ(cid:3)FXVWRGLDO(cid:3)FDUH(cid:3)WR(cid:3)WKH(cid:3)LQPDWHV(cid:17)(cid:3)(cid:3)6LPLODUO\(cid:15)(cid:3)WKH(cid:3)&<$ SURYLGHV(cid:3)FXVWRGLDO(cid:3)FDUH(cid:15)(cid:3)EXW(cid:3)DWWHPSWV(cid:3)WR(cid:3)SODFH(cid:3)JUHDWHU(cid:3)HPSKDVLV RQ(cid:3)RIIHULQJ(cid:3)RIIHQGHUV(cid:3)SURJUDPV(cid:3)DQG(cid:3)UHKDELOLWDWLRQ(cid:17)(cid:3)(cid:3)7KH(cid:3)’0+ GLIIHUV(cid:3)LQ(cid:3)WKDW(cid:3)LW(cid:3)IRFXVHV(cid:3)RQ(cid:3)SURYLGLQJ(cid:3)D(cid:3)WKHUDSHXWLF(cid:3)HQYLURQPHQW IRU(cid:3)LWV(cid:3)SDWLHQWV(cid:3)DQG(cid:3)DV(cid:3)D(cid:3)UHVXOW(cid:15)(cid:3)LWV(cid:3)VWDII(cid:3)LV(cid:3)VXEMHFW(cid:3)WR(cid:3)GLIIHUHQW LQMXU\(cid:3)ULVNV(cid:3)WKDQ(cid:3)WKRVH(cid:3)RI(cid:3)WKH(cid:3)&’&(cid:3)DQG(cid:3)WKH(cid:3)&<$(cid:17) :H(cid:3)IXUWKHU(cid:3)TXHVWLRQ(cid:3)WKH(cid:3)UHOHYDQFH(cid:3)RI(cid:3)VHYHUDO(cid:3)RI(cid:3)WKH(cid:3)FRPSDUDWLYH IDFWRUV(cid:3)WKDW(cid:3)WKH(cid:3)/HJLVODWXUH(cid:3)UHTXLUHG(cid:3)WKH(cid:3)GHSDUWPHQWV(cid:3)WR(cid:3)XVH(cid:3)LQ HYDOXDWLQJ(cid:3) WKH(cid:3) (DUO\(cid:3) ,QWHUYHQWLRQ(cid:3) 3URJUDP“V(cid:3) HIIHFWLYHQHVV(cid:17) )RU(cid:3) H[DPSOH(cid:15)(cid:3) WKH(cid:3) /HJLVODWXUH(cid:3) UHTXLUHG(cid:3) WKH(cid:3) FROOHFWLRQ(cid:3) RI(cid:3) GDWD RQ(cid:3) WKH(cid:3) QXPEHU(cid:3) RI(cid:3) ZRUNSODFH(cid:3) LQMXULHV(cid:3) UHSRUWHG(cid:3) RQ(cid:3) WKH &DO(cid:16)26+$(cid:3) /RJ(cid:3) (cid:21)(cid:19)(cid:19)(cid:3) DQG(cid:3) DQ(cid:3) DVVHVVPHQW(cid:3) RI(cid:3) WKH(cid:3) SURJUDP“V HIIHFW(cid:3)RQ(cid:3)WKH(cid:3)WRWDO(cid:3)QXPEHU(cid:3)RI(cid:3)GLVDELOLW\(cid:3)LQMXULHV(cid:17)(cid:3)(cid:3)+RZHYHU(cid:15)(cid:3)ZH EHOLHYH(cid:3)WKDW(cid:3)EHFDXVH(cid:3)WKH(cid:3)(DUO\(cid:3),QWHUYHQWLRQ(cid:3)3URJUDP(cid:3)LV(cid:3)QRW(cid:3)DQ LQMXU\(cid:16)SUHYHQWLRQ(cid:3) SURJUDP(cid:15)(cid:3) LW(cid:3) ZLOO(cid:3) QRW(cid:3) DIIHFW(cid:3) WKH(cid:3) QXPEHU(cid:3) RI ZRUNSODFH(cid:3)LQMXULHV(cid:3)UHSRUWHG(cid:3)QRU(cid:3)ZLOO(cid:3)LW(cid:3)DIIHFW(cid:3)WKH(cid:3)WRWDO(cid:3)QXPEHU RI(cid:3)GLVDEOLQJ(cid:3)LQMXULHV(cid:17)(cid:3)(cid:3)$OWKRXJK(cid:3)WKH(cid:3)GHSDUWPHQWV(cid:3)ZHUH(cid:3)UHTXLUHG WR(cid:3) FRPSO\(cid:3) ZLWK(cid:3) WKH(cid:3) OHJLVODWLYH(cid:3) PDQGDWHV(cid:3) UHJDUGLQJ(cid:3) WKHVH FRPSDUDWLYH(cid:3)IDFWRUV(cid:15)(cid:3)ZH(cid:3)GR(cid:3)QRW(cid:3)EHOLHYH(cid:3)WKDW(cid:3)FROOHFWLQJ(cid:3)GDWD(cid:3)RQ ZRUNSODFH(cid:3)LQMXULHV(cid:3)RU(cid:3)GLVDEOLQJ(cid:3)LQMXULHV(cid:3)LV(cid:3)UHOHYDQW(cid:3)WR(cid:3)PHDVXULQJ WKH(cid:3)SURJUDP“V(cid:3)EHQHILWV(cid:17) 7KH(cid:3)’HSDUWPHQWV(cid:3)(UUHG(cid:3)LQ &RPSLOLQJ(cid:3)WKH(cid:3)’DWD(cid:3)IRU(cid:3)WKH(cid:3)6WXG\ $OWKRXJK(cid:3) WKH(cid:3) GHSDUWPHQWV(cid:3) GLOLJHQWO\(cid:3) FROOHFWHG(cid:3) PRVW(cid:3) RI(cid:3) WKH LQIRUPDWLRQ(cid:3)WKDW(cid:3)WKH(cid:3)/HJLVODWXUH(cid:3)VSHFLILHG(cid:3)LQ(cid:3)/DERU(cid:3)&RGH(cid:3)(cid:22)(cid:21)(cid:20)(cid:23)(cid:15) ZH(cid:3)QRWHG(cid:3)PLVWDNHV(cid:3)DQG(cid:3)LQFRQVLVWHQFLHV(cid:3)LQ(cid:3)KRZ(cid:3)WKH(cid:3)GDWD(cid:3)ZDV FRPSLOHG(cid:17)(cid:3)(cid:3)7KLV(cid:3)DIIHFWV(cid:3)WKH(cid:3)FRPSDUDELOLW\(cid:3)RI(cid:3)WKH(cid:3)WHVW(cid:3)FDVHV(cid:3)DQG DQ\(cid:3) FRPSDULVRQV(cid:3) PDGH(cid:3) DPRQJ(cid:3) WKH(cid:3) &’&(cid:15)(cid:3) WKH(cid:3) &<$(cid:15)(cid:3) DQG(cid:3) WKH ’0+(cid:17) (cid:25) )RU(cid:3)H[DPSOH(cid:15)(cid:3)WKH(cid:3)&’&(cid:15)(cid:3)WKH(cid:3)&<$(cid:15)(cid:3)DQG(cid:3)WKH(cid:3)’0+(cid:3)GLG(cid:3)QRW(cid:3)LQFOXGH DOO(cid:3)WKH(cid:3)FDVH(cid:3)ILOHV(cid:3)WKDW(cid:3)PHW(cid:3)WKH(cid:3)WDUJHW(cid:3)JURXS“V(cid:3)FULWHULD(cid:3)IRU(cid:3)LQFOXVLRQ LQ(cid:3) WKH(cid:3) VWXG\(cid:17)(cid:3) (cid:3) 6SHFLILFDOO\(cid:15)(cid:3) LQ(cid:3) (cid:20)(cid:27)(cid:3) RI(cid:3) WKH(cid:3) (cid:22)(cid:19)(cid:3) FDVHV(cid:3) WKDW(cid:3) ZH DXGLWHG(cid:15)(cid:3) ZH(cid:3) IRXQG(cid:3) WKDW(cid:3) WKH(cid:3) WKUHH(cid:3) GHSDUWPHQWV(cid:3) PLVWDNHQO\ H[FOXGHG(cid:3)WKH(cid:3)FDVHV(cid:3)IURP(cid:3)WKH(cid:3)VWXG\(cid:17)(cid:3)(cid:3)*LYHQ(cid:3)WKLV(cid:3)HUURU(cid:3)UDWH(cid:15)(cid:3)ZH KDYH(cid:3)VHULRXV(cid:3)FRQFHUQV(cid:3)DERXW(cid:3)WKH(cid:3)FRPSOHWHQHVV(cid:3)RI(cid:3)WKH(cid:3)VDPSOH IURP(cid:3)ZKLFK(cid:3)WKH(cid:3)UHSRUW(cid:3)ZDV(cid:3)SUHSDUHG. :H(cid:3)IXUWKHU(cid:3)IRXQG(cid:3)WKDW(cid:3)WKH(cid:3)GDWD(cid:3)FROOHFWHG(cid:3)IRU(cid:3)WKH(cid:3)UHSRUW(cid:3)ZDV(cid:3)QRW DFFXUDWHO\(cid:3)H[WUDFWHG(cid:3)IURP(cid:3)WKH(cid:3)FDVH(cid:3)ILOHV(cid:17)(cid:3)(cid:3),Q(cid:3)(cid:21)(cid:21)(cid:3)RI(cid:3)WKH(cid:3)(cid:27)(cid:24)(cid:3)FDVHV :H(cid:3)IRXQG(cid:3)WKH(cid:3)6&,)(cid:3)GLG(cid:3)QRW ZH(cid:3)DXGLWHG(cid:15)(cid:3)ZH(cid:3)IRXQG(cid:3)WKDW(cid:3)WKH(cid:3)6&,)(cid:3)KDG(cid:3)HUUHG(cid:3)LQ(cid:3)H[WUDFWLQJ(cid:3)IURP DFFXUDWHO\(cid:3)H[WUDFW(cid:3)GDWD WKH(cid:3) FDVH(cid:3) ILOH(cid:3) WKH(cid:3) QXPEHU(cid:3) RI(cid:3) ORVW(cid:3) ZRUNGD\V(cid:3) RI(cid:3) WKH(cid:3) LQMXUHG IURP(cid:3)FDVH(cid:3)ILOHV(cid:3)LQ(cid:3)(cid:21)(cid:21)(cid:3)RI(cid:3)(cid:27)(cid:24) HPSOR\HHV(cid:17)(cid:3)(cid:3)6LPLODUO\(cid:15)(cid:3)WKH(cid:3)6&,)(cid:3)HUUHG(cid:3)LQ(cid:3)UHSRUWLQJ(cid:3)WKH(cid:3)QXPEHU(cid:3)RI FDVHV(cid:3)VDPSOHG(cid:17) WKH(cid:3)VDPSOH(cid:3)FDVHV(cid:3)LQ(cid:3)ZKLFK(cid:3)LQMXUHG(cid:3)HPSOR\HHV(cid:3)UHWXUQHG(cid:3)WR(cid:3)ZRUN(cid:17) 6LPLODUO\(cid:15)(cid:3)WKH(cid:3)&<$(cid:15)(cid:3)UHO\LQJ(cid:3)RQ(cid:3)6&,)(cid:3)LQIRUPDWLRQ(cid:15)(cid:3)UHSRUWHG(cid:3)WKDW (cid:20)(cid:23)(cid:23)(cid:3)HPSOR\HHV(cid:3)UHWXUQHG(cid:3)WR(cid:3)ZRUN(cid:15)(cid:3)ZKLOH(cid:3)ZH(cid:3)IRXQG(cid:3)WKDW(cid:3)(cid:20)(cid:25)(cid:20)(cid:3)&<$ HPSOR\HHV(cid:3)DFWXDOO\(cid:3)UHWXUQHG(cid:3)WR(cid:3)ZRUN(cid:17) :H(cid:3)DOVR(cid:3)IRXQG(cid:3)WKDW(cid:3) WKH(cid:3) &’&“V(cid:15)(cid:3) WKH(cid:3) &<$“V(cid:15)(cid:3) DQG(cid:3) WKH(cid:3) ’0+“V PHWKRG(cid:3) IRU(cid:3) FRPSDULQJ(cid:3) HDFK(cid:3) GHSDUWPHQW“V(cid:3) FRVW(cid:3) IRU(cid:3) UHSODFLQJ WKH(cid:3) LQMXUHG(cid:3) ZRUNHUV(cid:3) ZDV(cid:3) IODZHG(cid:17)(cid:3) (cid:3) 7KH(cid:3) HVWLPDWHG(cid:3) FRVW(cid:3) RI UHSODFLQJ(cid:3)LQMXUHG(cid:3)ZRUNHUV(cid:3)LQFOXGHV(cid:3)WZR(cid:3)FRPSRQHQWV(cid:15)(cid:3)LQGXVWULDO GLVDELOLW\(cid:3) OHDYH(cid:3) (cid:11),’/(cid:12)(cid:3) DQG(cid:3) WKH(cid:3) VDODU\(cid:3) SDLG(cid:3) WR(cid:3) UHSODFHPHQW ZRUNHUV(cid:17)(cid:3) (cid:3) 7KHVH(cid:3) FRVWV(cid:3) GLIIHU(cid:3) DPRQJ(cid:3) WKH(cid:3) WKUHH(cid:3) GHSDUWPHQWV EHFDXVH(cid:3)RI(cid:3)GLIIHULQJ(cid:3)VDODU\(cid:3)UDWHV(cid:3)DPRQJ(cid:3)WKH(cid:3)HPSOR\HHV(cid:3)DW(cid:3)WKHVH GHSDUWPHQWV(cid:17)(cid:3)(cid:3)7KLV(cid:3)DIIHFWV(cid:3)ERWK(cid:3)WKH(cid:3)FRPSDUDELOLW\(cid:3)RI(cid:3)WKH(cid:3),’/ FRPSRQHQW(cid:3)DQG(cid:3)WKH(cid:3)VDODU\(cid:3)SDLG(cid:3)WR(cid:3)UHSODFHPHQW(cid:3)ZRUNHUV(cid:17)(cid:3)(cid:3))RU LQVWDQFH(cid:15)(cid:3)WKH(cid:3)PDMRULW\(cid:3)RI(cid:3)WKH(cid:3)FODLPV(cid:3)IRU(cid:3)WKH(cid:3)WKUHH(cid:3)GHSDUWPHQWV ZHUH(cid:3)IRU(cid:3)WKH(cid:3)FODVVLILFDWLRQV(cid:3)RI(cid:3)FRUUHFWLRQDO(cid:3)RIILFHU(cid:3)DW(cid:3)WKH(cid:3)&’&(cid:15) \RXWK(cid:3)FRXQVHORU(cid:3)DW(cid:3)WKH(cid:3)&<$(cid:15)(cid:3)DQG(cid:3)SV\FKLDWULF(cid:3)WHFKQLFLDQ(cid:3)DW(cid:3)WKH ’0+(cid:17)(cid:3)(cid:3)7KH(cid:3)PD[LPXP(cid:3)PRQWKO\(cid:3)VDODU\(cid:3)UDWH(cid:3)IRU(cid:3)D(cid:3)FRUUHFWLRQDO RIILFHU(cid:3)LV(cid:3)(cid:7)(cid:22)(cid:15)(cid:27)(cid:21)(cid:24)(cid:15)(cid:3)\RXWK(cid:3)FRXQVHORU(cid:3)LV(cid:3)(cid:7)(cid:23)(cid:15)(cid:21)(cid:20)(cid:19)(cid:15)(cid:3)DQG(cid:3)SV\FKLDWULF WHFKQLFLDQ(cid:3)LV(cid:3)(cid:7)(cid:21)(cid:15)(cid:28)(cid:27)(cid:24)(cid:17)(cid:3)(cid:3)%HFDXVH(cid:3)RI(cid:3) WKH(cid:3)VLJQLILFDQW(cid:3) GLIIHUHQFHV EHWZHHQ(cid:3) WKH(cid:3) PD[LPXP(cid:3) PRQWKO\(cid:3) VDODU\(cid:3) UDWHV(cid:3) IRU(cid:3) WKHVH FODVVLILFDWLRQV(cid:15)(cid:3)ZH(cid:3)EHOLHYH(cid:3)WKDW(cid:3)WKHVH(cid:3)FRVWV(cid:3)DUH(cid:3)QRW(cid:3)FRPSDUDEOH DPRQJ(cid:3)WKH(cid:3)WKUHH(cid:3)GHSDUWPHQWV(cid:3)ZLWKRXW(cid:3)ILUVW(cid:3)DGMXVWLQJ(cid:3)IRU(cid:3)WKHVH GLIIHUHQFHV(cid:17)(cid:3)(cid:3)2QH(cid:3)ZD\(cid:3)WKDW(cid:3)WKH(cid:3)WKUHH(cid:3)GHSDUWPHQWV(cid:3)FRXOG(cid:3)KDYH DGMXVWHG(cid:3)IRU(cid:3)WKH(cid:3)GLIIHUHQFHV(cid:3)LV(cid:3)E\(cid:3)GLYLGLQJ(cid:3)HDFK(cid:3)GHSDUWPHQW“V(cid:3),’/ DYHUDJH(cid:3)FODLP(cid:3)FRVW(cid:3)E\(cid:3)WKHLU(cid:3)UHVSHFWLYH(cid:3)VDODU\(cid:3)UDWH(cid:17)(cid:3)(cid:3),Q(cid:3)SHUIRUPLQJ WKLV(cid:3)FDOFXODWLRQ(cid:15)(cid:3)WKH(cid:3)WKUHH(cid:3)GHSDUWPHQWV(cid:3)ZRXOG(cid:3)KDYH(cid:3)REWDLQHG(cid:3)WKH SHUFHQWDJH(cid:3)RI(cid:3)WKH(cid:3),’/(cid:3)FRVW(cid:3)FRPSDUHG(cid:3)WR(cid:3)WKH(cid:3)PD[LPXP(cid:3)VDODU\ UDWH(cid:3) IRU(cid:3) WKH(cid:3) WKUHH(cid:3) GHSDUWPHQWV(cid:17)(cid:3) (cid:3) 7KLV(cid:3) PHWKRG(cid:3) ZRXOG(cid:3) KDYH HQDEOHG(cid:3)WKH(cid:3)WKUHH(cid:3)GHSDUWPHQWV(cid:3)WR(cid:3)DFFRXQW(cid:3)IRU(cid:3)WKH(cid:3)GLIIHUHQFHV(cid:3)LQ WKH(cid:3) GHSDUWPHQW“V(cid:3) VDODU\(cid:3) UDWHV(cid:15)(cid:3) WKXV(cid:3) SURYLGLQJ(cid:3) D(cid:3) PRUH(cid:3) OHYHO FRPSDULVRQ(cid:3)RI(cid:3)WKH(cid:3)HIIHFWV(cid:3)RI(cid:3)WKH(cid:3)(DUO\(cid:3),QWHUYHQWLRQ(cid:3)3URJUDP(cid:3)RQ UHSODFLQJ(cid:3)DQ(cid:3)LQMXUHG(cid:3)ZRUNHU(cid:17) (cid:26) 2WKHU(cid:3)HUURUV(cid:3)WKDW(cid:3)ZH(cid:3)GLVFRYHUHG(cid:3)ZHUH(cid:29) • 7KH(cid:3)&<$(cid:3)GLG(cid:3)QRW(cid:3)XVH(cid:3)D(cid:3)PHWKRG(cid:3)FRQVLVWHQW(cid:3)ZLWK(cid:3)WKH(cid:3)&’& DQG(cid:3)WKH(cid:3)’0+(cid:3)LQ(cid:3)FRPSXWLQJ(cid:3)WKH(cid:3)DYHUDJH(cid:3)FRVW(cid:3)RI(cid:3)PHGLFDO(cid:3)DQG OHJDO(cid:3) DVVHVVPHQWV(cid:3) WKDW(cid:3) DUH(cid:3) VRPHWLPHV(cid:3) SDUW(cid:3) RI(cid:3) D(cid:3) ZRUNHU“V FRPSHQVDWLRQ(cid:3)FDVH(cid:17) • 7KH(cid:3)6&,)(cid:3)ZDV(cid:3)QRW(cid:3)DFFXUDWH(cid:3)LQ(cid:3)FRPSLOLQJ(cid:3)WKH(cid:3)QXPEHU(cid:3)RI(cid:3)WHVW FDVHV(cid:3) WKDW(cid:3) ZHUH(cid:3) XOWLPDWHO\(cid:3) OLWLJDWHG(cid:17)(cid:3) (cid:3) 6SHFLILFDOO\(cid:15)(cid:3) ZH LGHQWLILHG(cid:3)HLJKW(cid:3)DGGLWLRQDO(cid:3)FDVHV(cid:3)WKDW(cid:3)ZHUH(cid:3)OLWLJDWHG(cid:3)GXULQJ WKH(cid:3) DXGLW(cid:3) SHULRG(cid:15)(cid:3) \HW(cid:3) QRW(cid:3) LQFOXGHG(cid:3) LQ(cid:3) WKH(cid:3) GHSDUWPHQWV“ UHSRUW(cid:17) • 2QH(cid:3)RI(cid:3)WKH(cid:3)GHSDUWPHQWV(cid:15)(cid:3)WKH(cid:3)&’&(cid:15)(cid:3)RYHUVWDWHG(cid:3)WKH(cid:3)DYHUDJH FRVW(cid:3)RI(cid:3)WKH(cid:3)ZRUNHUV“(cid:3)FRPSHQVDWLRQ(cid:3)FDVHV(cid:3)LQFOXGHG(cid:3)LQ(cid:3)WKLV VWXG\(cid:17)(cid:3)(cid:3)6SHFLILFDOO\(cid:15)(cid:3)WKH(cid:3)&’&(cid:3)SHUIRUPHG(cid:3)WKHLU(cid:3)FDOFXODWLRQ(cid:3)RI WKH(cid:3)DYHUDJH(cid:3)FRVW(cid:3)RI(cid:3)WKH(cid:3)FDVHV(cid:3)XVLQJ(cid:3)QRW(cid:3)RQO\(cid:3)WKH(cid:3)LQFRUUHFW GDWD(cid:3)EXW(cid:3)DOVR(cid:3)DQ(cid:3)HUURQHRXV(cid:3)PHWKRG(cid:17) 6XFK(cid:3)HUURUV(cid:3)GLVWRUW(cid:3)WKH(cid:3)FRPSDUDELOLW\(cid:3)RI(cid:3)WKH(cid:3)WHVW(cid:3)FDVHV(cid:3)DQG(cid:3)DQ\ FRPSDULVRQV(cid:3) WKDW(cid:3) DUH(cid:3) PDGH(cid:3) DPRQJ(cid:3) WKH(cid:3) WKUHH(cid:3) GHSDUWPHQWV FRYHUHG(cid:3)E\(cid:3)WKH(cid:3)VWXG\(cid:17) 7KH(cid:3))LQGLQJV(cid:3)RI(cid:3)WKH(cid:3)5HSRUW 6KRXOG(cid:3)%H(cid:3)&KDQJHG $V(cid:3)SUHYLRXVO\(cid:3)GLVFXVVHG(cid:15)(cid:3)ZH(cid:3)QRWHG(cid:3)QXPHURXV(cid:3)HUURUV(cid:3)LQ(cid:3)KRZ(cid:3)WKH GDWD(cid:3)ZDV(cid:3)FROOHFWHG(cid:3)DQG(cid:3)FRPSLOHG(cid:17)(cid:3)(cid:3)%HFDXVH(cid:3)RI(cid:3)WKHVH(cid:3)QXPHURXV HUURUV(cid:15)(cid:3)ZH(cid:3)KDYH(cid:3)WDNHQ(cid:3)DQRWKHU(cid:3)ORRN(cid:3)DW(cid:3)WKH(cid:3)UHSRUW“V(cid:3)FRQFOXVLRQV(cid:17) (YHQ(cid:3)VHWWLQJ(cid:3)DVLGH(cid:3)WKH(cid:3)IODZ(cid:3)LQ(cid:3)WKH(cid:3)VWXG\(cid:3)GHVLJQ(cid:15)(cid:3)ZH(cid:3)DUH(cid:3)VWLOO FRQFHUQHG(cid:3)DERXW(cid:3)WKH(cid:3)LPSDFW(cid:3)WKH(cid:3)QXPHURXV(cid:3)PLVWDNHV(cid:3)KDYH(cid:3)RQ(cid:3)WKH UHSRUW“V(cid:3)FRQFOXVLRQV(cid:17)(cid:3)(cid:3)$V(cid:3)D(cid:3)UHVXOW(cid:3)RI(cid:3)RXU(cid:3)FRQFHUQV(cid:15)(cid:3)ZH(cid:3)EHOLHYH WKDW(cid:3)WKH(cid:3)UHSRUW“V(cid:3)FRQFOXVLRQV(cid:3)VKRXOG(cid:3)EH(cid:3)FKDQJHG(cid:17) $V(cid:3) 7DEOH(cid:3) (cid:20)(cid:3) LQGLFDWHV(cid:15)(cid:3) ZH(cid:3) PRGLILHG(cid:3) VHYHUDO(cid:3) RI(cid:3) WKH(cid:3) UHSRUW“V RULJLQDO(cid:3)FRQFOXVLRQV(cid:3)DIWHU(cid:3)DGMXVWLQJ(cid:3)WKH(cid:3)GDWD(cid:3)IRU(cid:3)WKH(cid:3)HUURUV(cid:3)WKDW ZH(cid:3)IRXQG(cid:17) (cid:27) 7DEOH(cid:3)(cid:20) &RQFOXVLRQV(cid:3)5HJDUGLQJ(cid:3)WKH(cid:3),PSDFW(cid:3)RI WKH(cid:3)(DUO\(cid:3),QWHUYHQWLRQ(cid:3)3URJUDP ,QFOXGLQJ(cid:3)7KRVH(cid:3)7KDW(cid:3)6KRXOG(cid:3)%H(cid:3)&KDQJHG 5HSRUW %6$(cid:3)&RQFOXVLRQV(cid:3)$IWHU &RPSDUDWLYH(cid:3))DFWRU &RQFOXVLRQV $GMXVWLQJ(cid:3)IRU(cid:3)(UURUV 6DYHV(cid:3)PRQH\(cid:3)LQ(cid:3)WKH(cid:3)VKRUW(cid:3)WHUP 1R <HV 6DYHV(cid:3)PRQH\(cid:3)LQ(cid:3)WKH(cid:3)ORQJ(cid:3)WHUP 1R ,QFRQFOXVLYH ,PSURYHV(cid:3)VSHHG(cid:3)DW(cid:3)ZKLFK(cid:3)ZRUNHUV(cid:3)UHFHLYH(cid:3)FRPSHQVDWLRQ(cid:3)EHQHILWV 1R 1R 5HGXFHV(cid:3)WKH(cid:3)HODSVHG(cid:3)GD\V(cid:3)EHWZHHQ(cid:3)GDWH(cid:3)RI(cid:3)LQMXU\(cid:3)DQG(cid:3)GDWH EHQHILWV(cid:3)DUH(cid:3)SURYLGHG 1R 1R 5HGXFHV(cid:3)WKH(cid:3)WRWDO(cid:3)QXPEHU(cid:3)RI(cid:3)ORVW(cid:3)ZRUN(cid:3)GD\V(cid:17) <HV <HV ,QFUHDVHV(cid:3)WKH(cid:3)WRWDO(cid:3)QXPEHU(cid:3)RI(cid:3)HPSOR\HHV(cid:3)UHWXUQLQJ(cid:3)WR(cid:3)ZRUN(cid:3)IURP ZRUN(cid:16)UHODWHG(cid:3)LQMXULHV ,QFRQFOXVLYH <HV 5HGXFHV(cid:3)WKH(cid:3)WRWDO(cid:3)QXPEHU(cid:3)RI(cid:3)YRFDWLRQDO(cid:3)UHKDELOLWDWLRQ(cid:3)UHIHUUDOV ,QFRQFOXVLYH ,QFRQFOXVLYH 5HGXFHV(cid:3)WKH(cid:3)WRWDO(cid:3)QXPEHU(cid:3)RI(cid:3)PHGLFDO(cid:16)OHJDO(cid:3)FRQVXOWDWLRQV ,QFRQFOXVLYH ,QFRQFOXVLYH 5HGXFHV(cid:3)WKH(cid:3)WRWDO(cid:3)FRVW(cid:3)RI(cid:3)PHGLFDO(cid:16)OHJDO(cid:3)FRQVXOWDWLRQV ,QFRQFOXVLYH 1R 5HGXFHV(cid:3)WKH(cid:3)WRWDO(cid:3)FRVW(cid:3)RI(cid:3)ILQDOL]HG(cid:3)FODLPV ,QFRQFOXVLYH 1R 5HGXFHV(cid:3)WKH(cid:3)UDWH(cid:3)RI(cid:3)LQGXVWULDO(cid:3)GLVDELOLW\(cid:3)UHWLUHPHQWV ,QFRQFOXVLYH ,QFRQFOXVLYH 5HGXFHV(cid:3)EDFNXS(cid:3)FRVWV(cid:3)IRU(cid:3)LQGXVWULDO(cid:3)LQMXULHV ,QFRQFOXVLYH ,QFRQFOXVLYH 5HGXFHV(cid:3)WKH(cid:3)FRVW(cid:3)RI(cid:3)LQGXVWULDO(cid:3)GLVDELOLW\(cid:3)UHWLUHPHQWV ,QFRQFOXVLYH ,QFRQFOXVLYH )RU(cid:3)H[DPSOH(cid:15)(cid:3)WKH(cid:3)UHSRUW(cid:3)FRQFOXGHG(cid:3)WKDW(cid:3)LW(cid:3)GLG(cid:3)QRW(cid:3)DSSHDU(cid:3)WKDW WKH(cid:3)&’&(cid:3)DQG(cid:3)WKH(cid:3) &<$(cid:3) LQFXUUHG(cid:3) DQ\(cid:3) VLJQLILFDQW(cid:3) FRVW(cid:3) VDYLQJV LQ(cid:3)WKH(cid:3)VKRUW(cid:3)WHUP(cid:17)(cid:3)(cid:3)+RZHYHU(cid:15)(cid:3)DIWHU(cid:3)WDNLQJ(cid:3)RXU(cid:3)DGMXVWPHQWV(cid:3)LQWR FRQVLGHUDWLRQ(cid:15)(cid:3)WKH(cid:3)DYHUDJH(cid:3)FODLP(cid:3)FRVW(cid:3)GHFUHDVHG(cid:3)IURP(cid:3)(cid:7)(cid:20)(cid:20)(cid:15)(cid:20)(cid:26)(cid:21) WR(cid:3)(cid:7)(cid:26)(cid:15)(cid:23)(cid:25)(cid:23)(cid:3)IRU(cid:3)WKH(cid:3)&’&(cid:15)(cid:3)ZKLOH(cid:3)WKH(cid:3)DPRXQWV(cid:3)IRU(cid:3)WKH(cid:3)&<$(cid:3)DQG(cid:3)WKH ’0+(cid:3)UHPDLQHG(cid:3)WKH(cid:3)VDPH(cid:3)DW(cid:3)(cid:7)(cid:28)(cid:15)(cid:27)(cid:27)(cid:21)(cid:3)IRU(cid:3)WKH(cid:3)&<$(cid:3)DQG(cid:3)(cid:7)(cid:20)(cid:19)(cid:15)(cid:19)(cid:21)(cid:27) IRU(cid:3)WKH(cid:3)’0+(cid:17)(cid:3)(cid:3)$V(cid:3)D(cid:3)UHVXOW(cid:15)(cid:3)WKH(cid:3)GDWD(cid:3)VKRZ(cid:3)WKDW(cid:3)WKH(cid:3)DYHUDJH(cid:3)FRVW SHU(cid:3)FODLP(cid:3)DSSHDUV(cid:3)ORZHU(cid:3)IRU(cid:3)WKRVH(cid:3)GHSDUWPHQWV(cid:3)ZLWK(cid:3)WKH(cid:3)(DUO\ ,QWHUYHQWLRQ(cid:3)3URJUDP(cid:15)(cid:3)LQGLFDWLQJ(cid:3)D(cid:3)VKRUW(cid:16)WHUP(cid:3)FRVW(cid:3)VDYLQJ(cid:17) ,Q(cid:3) DGGLWLRQ(cid:15)(cid:3) WKH(cid:3) UHSRUW(cid:3) FRQFOXGHG(cid:3) WKDW(cid:3) WKH(cid:3) GDWD(cid:3) ZHUH LQFRQFOXVLYH(cid:3) DV(cid:3) WR(cid:3) ZKHWKHU(cid:3) WKH(cid:3) SURJUDP(cid:3) GLUHFWO\(cid:3) LPSDFWHG WKH(cid:3)QXPEHU(cid:3)RI(cid:3)HPSOR\HHV(cid:3)UHWXUQLQJ(cid:3)WR(cid:3)ZRUN(cid:17)(cid:3)(cid:3)+RZHYHU(cid:15)(cid:3)ZH IRXQG(cid:3)WKDW(cid:3)WKH(cid:3)UHWXUQ(cid:3)UDWHV(cid:3)ZHUH(cid:3)(cid:27)(cid:24)(cid:3)SHUFHQW(cid:3)IRU(cid:3)WKH(cid:3)&’&(cid:3)DQG (cid:26)(cid:22)(cid:3) SHUFHQW(cid:3) IRU(cid:3) WKH(cid:3) &<$(cid:15)(cid:3) FRPSDUHG(cid:3) WR(cid:3) (cid:25)(cid:28)(cid:3) SHUFHQW(cid:3) IRU (cid:28) WKH(cid:3)’0+(cid:17)(cid:3)(cid:3)$V(cid:3)D(cid:3)UHVXOW(cid:15)(cid:3)ZH(cid:3)EHOLHYH(cid:3)WKDW(cid:3)LW(cid:3)LV(cid:3)SRVVLEOH(cid:3)WKDW(cid:3)WKH SURJUDP(cid:3) FRQWULEXWHV(cid:3) WR(cid:3) WKH(cid:3) LQFUHDVHG(cid:3) QXPEHU(cid:3) RI(cid:3) HPSOR\HHV UHWXUQLQJ(cid:3)WR(cid:3)ZRUN(cid:3)IURP(cid:3)ZRUN(cid:16)UHODWHG(cid:3)LQMXULHV(cid:17) 7KH(cid:3) UHSRUW(cid:3) DGGLWLRQDOO\(cid:3) FRQFOXGHG(cid:3) WKDW(cid:3) WKH(cid:3) GDWD(cid:3) ZHUH LQFRQFOXVLYH(cid:3)DV(cid:3)WR(cid:3)ZKHWKHU(cid:3)WKH(cid:3)SURJUDP(cid:3)UHGXFHV(cid:3)WKH(cid:3)WRWDO(cid:3)FRVW(cid:3)RI ILQDOL]HG(cid:3)FODLPV(cid:17)(cid:3)(cid:3)+RZHYHU(cid:15)(cid:3)DIWHU(cid:3)DGMXVWLQJ(cid:3)IRU(cid:3)HUURUV(cid:15)(cid:3)ZH(cid:3)IRXQG WKDW(cid:3) WKH(cid:3) FRVW(cid:3) SHU(cid:3)ILQDOL]HG(cid:3)FODLP(cid:3) LQFUHDVHG(cid:3) IURP(cid:3) (cid:7)(cid:20)(cid:25)(cid:15)(cid:26)(cid:23)(cid:22)(cid:3) WR (cid:7)(cid:21)(cid:19)(cid:15)(cid:27)(cid:19)(cid:28)(cid:3)IRU(cid:3)WKH(cid:3)&’&(cid:3)DQG(cid:3)IURP(cid:3)(cid:7)(cid:20)(cid:21)(cid:15)(cid:19)(cid:19)(cid:20)(cid:3)WR(cid:3)(cid:7)(cid:20)(cid:26)(cid:15)(cid:24)(cid:22)(cid:26)(cid:3)IRU(cid:3)WKH &<$(cid:15)(cid:3)ZKLOH(cid:3)WKH(cid:3)FRVWV(cid:3)RQO\(cid:3)LQFUHDVHG(cid:3)IURP(cid:3)(cid:7)(cid:20)(cid:24)(cid:15)(cid:19)(cid:21)(cid:23)(cid:3)WR(cid:3)(cid:7)(cid:20)(cid:24)(cid:15)(cid:21)(cid:24)(cid:21) IRU(cid:3)WKH(cid:3)’0+(cid:17)(cid:3)(cid:3)$IWHU(cid:3)PDNLQJ(cid:3)WKHVH(cid:3)DGMXVWPHQWV(cid:15)(cid:3)WKH(cid:3)GDWD(cid:3)VKRZ WKDW(cid:3)WKH(cid:3)DYHUDJH(cid:3)FRVWV(cid:3)SHU(cid:3)ILQDOL]HG(cid:3)FODLP(cid:3)DUH(cid:3)KLJKHU(cid:3)DW(cid:3)WKH(cid:3)WZR GHSDUWPHQWV(cid:3) ZLWK(cid:3) WKH(cid:3) (DUO\(cid:3) ,QWHUYHQWLRQ(cid:3) 3URJUDP(cid:17)(cid:3) (cid:3) ,Q(cid:3) RWKHU ZRUGV(cid:15)(cid:3)WKH(cid:3)SURJUDP(cid:3)GRHV(cid:3)QRW(cid:3)DSSHDU(cid:3)WR(cid:3)ORZHU(cid:3)WKH(cid:3)WRWDO(cid:3)FRVW(cid:3)RI ILQDOL]HG(cid:3)FODLPV(cid:17) &RQFOXVLRQ ,Q(cid:3)WKHLU(cid:3)UHSRUW(cid:3)RQ(cid:3)WKH(cid:3)(DUO\(cid:3),QWHUYHQWLRQ(cid:3)3URJUDP(cid:15)(cid:3)WKH(cid:3)&’&(cid:15)(cid:3)WKH &<$(cid:15)(cid:3) DQG(cid:3) WKH(cid:3) ’0+(cid:3) FRQFOXGHG(cid:3) WKDW(cid:3) WKH(cid:3) SURJUDP(cid:3) KDV(cid:3) IHZ EHQHILWV(cid:17)(cid:3)(cid:3)+RZHYHU(cid:15)(cid:3)ZH(cid:3)HYDOXDWHG(cid:3)WKH(cid:3)GHSDUWPHQWV“(cid:3)VWXG\(cid:3)IRU DFFXUDF\(cid:3) DQG(cid:3) FRPSOHWHQHVV(cid:3) RI(cid:3) WKH(cid:3) GDWD(cid:3) DQG(cid:3) VWDWXWRU\ FRPSOLDQFH(cid:3) ZLWK(cid:3) WKH(cid:3) SURYLVLRQV(cid:3) RI(cid:3) /DERU(cid:3) &RGH(cid:3) (cid:22)(cid:21)(cid:20)(cid:23)(cid:3) DQG(cid:15) DOWKRXJK(cid:3) WKH(cid:3) GHSDUWPHQWV(cid:3) GLOLJHQWO\(cid:3) FROOHFWHG(cid:3) PRVW(cid:3) RI(cid:3) WKH LQIRUPDWLRQ(cid:3)WKDW(cid:3)WKH(cid:3)/HJLVODWXUH(cid:3)VSHFLILHG(cid:15)(cid:3)ZH(cid:3)QRWHG(cid:3)HUURUV(cid:3)DQG LQFRQVLVWHQFLHV(cid:3)LQ(cid:3)KRZ(cid:3)WKH(cid:3)VWXG\(cid:3)ZDV(cid:3)SHUIRUPHG(cid:17)(cid:3)(cid:3) $OVR(cid:15)(cid:3) WKH GHVLJQ(cid:3)RI(cid:3)WKH(cid:3)VWXG\(cid:3)PDQGDWHG(cid:3)E\(cid:3)/DERU(cid:3)&RGH(cid:3)(cid:22)(cid:21)(cid:20)(cid:23)(cid:3)ZDV(cid:3)IODZHG(cid:15) ZKLFK(cid:3)GLVWRUWV(cid:3)WKH(cid:3)FRPSDULVRQV(cid:3)WKDW(cid:3)FDQ(cid:3)EH(cid:3)PDGH(cid:3)DPRQJ(cid:3)WKH &’&(cid:15)(cid:3)WKH(cid:3)&<$(cid:15)(cid:3)DQG(cid:3)WKH(cid:3)’0+(cid:17)(cid:3)(cid:3))RU(cid:3)WKHVH(cid:3)UHDVRQV(cid:15)(cid:3)ZH(cid:3)XUJH FDXWLRQ(cid:3) LQ(cid:3) LQWHUSUHWLQJ(cid:3) WKH(cid:3) UHVXOWV(cid:3) RI(cid:3) WKH(cid:3) DWWDFKHG(cid:3) HDUO\ LQWHUYHQWLRQ(cid:3)UHSRUW(cid:17) 6LPLODUO\(cid:15)(cid:3)LQ(cid:3)RXU(cid:3)UHYLHZ(cid:3)RI(cid:3)D(cid:3)-XO\(cid:3)(cid:20)(cid:28)(cid:28)(cid:21)(cid:3)UHSRUW(cid:3)WKDW(cid:3)WKH(cid:3)&’&(cid:3)DQG WKH(cid:3)&<$(cid:3)KDG(cid:3)SUHSDUHG(cid:3)RQ(cid:3)WKH(cid:3)LPSDFW(cid:3)RI(cid:3)HDUO\(cid:3)LQWHUYHQWLRQ(cid:15)(cid:3)ZH XUJHG(cid:3) FDXWLRQ(cid:3) WR(cid:3) WKH(cid:3) UHDGHUV(cid:3) RI(cid:3) WKH(cid:3) UHSRUW(cid:3) FLWLQJ(cid:3) KRZ(cid:3) WKH UHFHQWO\(cid:3) SDVVHG(cid:3) UHIRUPV(cid:3) WR(cid:3) ZRUNHUV“(cid:3) FRPSHQVDWLRQ(cid:3) EOXUUHG WKH(cid:3)&’&“V(cid:3)DQG(cid:3)&<$“V(cid:3)DWWHPSWV(cid:3)WR(cid:3)PHDVXUH(cid:3)WKH(cid:3)HIIHFWLYHQHVV(cid:3)RI HDUO\(cid:3)LQWHUYHQWLRQ(cid:17) 7KH(cid:3)SDVW(cid:3) WZR(cid:3) DWWHPSWV(cid:3) WR(cid:3) PHDVXUH(cid:3) WKH(cid:3) HIIHFWLYHQHVV(cid:3) RI(cid:3) HDUO\ LQWHUYHQWLRQ(cid:3)KDYH(cid:3)HVVHQWLDOO\(cid:3)SURGXFHG(cid:3)LQFRQFOXVLYH(cid:3)UHVXOWV(cid:17)(cid:3)(cid:3),Q YLHZ(cid:3)RI(cid:3)WKLV(cid:15)(cid:3)LW(cid:3)ZRXOG(cid:3)EH(cid:3)LPSUXGHQW(cid:3)IRU(cid:3)WKH(cid:3)/HJLVODWXUH(cid:3)RU(cid:3)WKH &’&(cid:3)DQG(cid:3)WKH(cid:3)&<$(cid:3)WR(cid:3)UHO\(cid:3)RQ(cid:3)WKHVH(cid:3)UHSRUWV(cid:3)LQ(cid:3)GHFLGLQJ(cid:3)WKH(cid:3)IXWXUH RI(cid:3)WKH(cid:3)(DUO\(cid:3),QWHUYHQWLRQ(cid:3)3URJUDP(cid:3)DW(cid:3)WKH(cid:3)&’&(cid:3)DQG(cid:3)&<$(cid:17) (cid:20)(cid:19) :H(cid:3) FRQGXFWHG(cid:3) WKLV(cid:3) UHYLHZ(cid:3) XQGHU(cid:3) WKH(cid:3) DXWKRULW\(cid:3) YHVWHG(cid:3) LQ(cid:3) WKH(cid:3) &DOLIRUQLD(cid:3) 6WDWH(cid:3) $XGLWRU(cid:3) E\ 6HFWLRQ(cid:3)(cid:27)(cid:24)(cid:23)(cid:22)(cid:3)HW(cid:3)VHT(cid:17)(cid:3)RI(cid:3)WKH(cid:3)&DOLIRUQLD(cid:3)*RYHUQPHQW(cid:3)&RGH(cid:3)DQG(cid:3)DFFRUGLQJ(cid:3)WR(cid:3)JHQHUDOO\(cid:3)DFFHSWHG JRYHUQPHQWDO(cid:3)DXGLWLQJ(cid:3)VWDQGDUGV(cid:17)(cid:3)(cid:3):H(cid:3)OLPLWHG(cid:3)RXU(cid:3)UHYLHZ(cid:3)WR(cid:3)WKRVH(cid:3)DUHDV(cid:3)VSHFLILHG(cid:3)LQ(cid:3)WKH(cid:3)DXGLW VFRSH(cid:3)VHFWLRQ(cid:3)RI(cid:3)WKLV(cid:3)UHSRUW(cid:17) 5HVSHFWIXOO\(cid:3)VXEPLWWHG(cid:15) .857(cid:3)5(cid:17)(cid:3)6-2%(5* 6WDWH(cid:3)$XGLWRU ’DWH(cid:29) $SULO(cid:3)(cid:27)(cid:15)(cid:3)(cid:20)(cid:28)(cid:28)(cid:27) 6WDII(cid:29) 6WHYHQ(cid:3)0(cid:17)(cid:3)+HQGULFNVRQ(cid:15)(cid:3)$XGLW(cid:3)3ULQFLSDO ’H/\QQ(cid:3)&KHQH\ $UW(cid:3)0DUWLQH](cid:15)(cid:3)&3$ 3K\OOLV(cid:3)0LOOHU(cid:15)(cid:3)&3$ (cid:20)(cid:20) This page left blank for reproduction purposes only 12 Appendix Provided by the department as text only State of California DEPARTMENT OF CORRECTIONS Memorandum Date : November 7, 1997 To : Kurt R. Sjoberg California State Auditor Bureau of State Audits 660 J Street, Suite 300 Sacramento, CA 95814 Subject : ASSEMBLY BILL 2163 AUDIT RESULTS The following joint report, as mandated by Assembly Bill 2163 (Areias, Chapter 1034), from the California Department of Corrections (CDC) and the California Department of the Youth Authority (CYA) in conjunction with the Department of Mental Health (DMH) is provided in response to California Labor Code Section 3214 (Early Intervention Program; audit of program) which requires an audit of the Early Intervention Programs of the CDC and the CYA. The data presented in the report has been gathered from several sources including the State Compensation Insurance Fund (SCIF), CDC, CYA and DMH Return-to-Work Coordinators, State Controller’s Office, and Public Employees’ Retirement System. If you need additional information or clarification, please call James E. Tilton, Deputy Director, Administrative Services Division, CDC, at 323-4185 or Timothy J. Mahoney, Assistant Director, Labor Relations/Employee Assistance/Employee Safety Office, CYA, at 262-1447. Gregory W. Harding For C. A. TERHUNE Director Department of Corrections Attachments cc: David J. Tirapelle, Director, DPA Francisco J. Alarcon, Director, CYA Stephen W. Mayberg, Director, DMH Frank Floyd, Program Manager, SCIF 13 REPORT TO THE AUDITOR GENERAL REGARDING “THE EARLY INTERVENTION PROGRAM” AS MANDATED BY ASSEMBLY BILL 2163 (AREIAS, CHAPTER 1034) 14 TABLE OF CONTENTS Introduction.......................................................................................................2 Mitigating Factors Return-to-Work Coordinator Positions......................................................2 Training....................................................................................................3 Policy Development.................................................................................3 Workers' Compensation Reform ..............................................................3 Department Background California Department of Corrections.......................................................4 California Department of the Youth Authority............................................4 Department of Mental Health ...................................................................5 Audit Plan Description .....................................................................................6 Objectives Objective 1. Saves money in the short and long term ...........................7 Objective 2. Improves the speed at which injured workers receive workers’ compensation benefits............................8 Objective 3. Affects the total number of injuries reported on the California Occupational Safety and Health Act (Cal-Osha) Log 200. ........................................9 Objective 4. Affects the total number of injuries (claims)......................10 Objective 5. Affects the elapsed days between the date of injury and the date benefits are provided.......................8 Objective 6. Affects the total number of disability injuries....................11 Objective 7. Reduces the total number of lost work days ....................12 Objective 8. Increases the total number of employees returning to work from work related injuries .....................13 Objective 9. Affects the total number of vocational rehabilitation referrals......................................................14 15 Objective 10. Is cost effective...............................................................15 Objective 11. Reduces the total number and cost of medical-legal consultations............................................16 Objective 12. Reduces the total cost of finalized claims.......................17 Objective 13. Affects the rate of industrial disability retirements .....................................................................18 Objective 14. Affects back-up costs for industrial injuries.....................19 Objective 15. Affects industrial disability retirement costs ....................18 Objective 16. Total number and cost of litigated claims. .......................20 Conclusions....................................................................................................21 Audit Plan Documentation/Contact Individuals ...........................................22 Appendix Spreadsheet Audit Plan Criteria SCIF Computer Disc’s for each Department 16 INTRODUCTION Labor Code (LC) Section 3214, Early Intervention; Audit of Program mandated that the California Department of Corrections (CDC) and the California Department of the Youth Authority (CYA) in conjunction with employee bargaining units develop and implement an Early Intervention (EI) program effective December 31, 1989. The EI program includes counseling by an authorized independent Early Intervention Counselor (EIC) and development and implementation of Mutually-Agreed-Upon Medical (MAMPD) Panels to assist in determining compensability of workers’ compensation claims. The LC Section 3214 further mandates that all costs associated with the EI program be absorbed by the participating departments. The EI program was developed with the intention of reducing the costs associated with the workers’ compensation system and to assist in the need to provide timely benefits to the injured worker. Furthermore, the EI program is intended to settle disputes regarding compensability prior to litigation. To measure the effectiveness of the EI program, LC Section 3214 also mandates that an audit of the EI program be conducted, and further outlines 15 specific objectives to measure the effectiveness of the program. MITIGATING FACTORS The CDC and the CYA have implemented numerous measures to improve the monitoring and administration of its workers' compensation programs which encompass the components of the EI program, reasonable accommodation, return-to-work and accident prevention programs. Return-to-Work Coordinator Positions Full time Return-To-Work Coordinator (RTWC) positions have been established at each CDC and CYA facility since 1990. These positions are dedicated to monitoring the institutions workers' compensation programs including coordinating the efforts of the EIC, the State Compensation Insurance Fund (SCIF), as well as the medical and vocational rehabilitation providers. These positions have improved the communication between the employees, the adjusting agency and supervisors and management personnel, and have contributed significantly to the benefits provided to the injured employees. 17 Training Each department has been able to develop and refine systems and procedures to ensure that injured workers are provided appropriate benefits in a timely manner and are returned to work as soon as possible. Such efforts include providing training to staff, EICs, SCIF adjusters and MAMPD physicians on their respective responsibilities within the CDC and CYA programs and increasing communication with the supervisors, injured workers, medical providers and vocational rehabilitation providers to identify appropriate job modifications or alternative positions. Policy Development Both the CDC and the CYA have continued development of policies and procedures to assure compliance with the Americans with Disabilities Act as well as continued development of Injury and Illness Prevention Programs at each CDC and CYA facility. Workers' Compensation Reform In the last five years, the Legislature has successfully passed numerous workers' compensation reforms that include: • Reductions in the cost of vocational rehabilitation plans for injured workers where the injured worker is now entitled to only one plan per injury and the total cost of the vocational rehabilitation plan cannot exceed $16,000. • Injured workers claiming psychiatric injury must now prove that actual events of employment are the predominant cause (51 percent) of the injury. • No compensation is due an injured worker if the injury was substantially caused by a lawful, nondiscriminatory, good faith personnel action. • Specific language was added to the LC to allow civil monetary penalties in fraudulent workers' compensation cases. As new legislation is enacted and the workers' compensation environment continues to evolve, the CDC and CYA will continue to adapt its programs and policies to meet any changes. 18 DEPARTMENT BACKGROUND California Department of Corrections The CDC plays an important role in protecting the public by incarcerating the most serious criminal offenders in a secure, safe and disciplined institutional setting. The CDC provides work, academic education, vocational training, and specialized treatment for California's inmate population as well as parole services supervision, surveillance and specialized services. The CDC also provides for the protection of the public through cooperative efforts with criminal justice system agencies. The CDC is responsible for the direct operation of 33 correctional institutions, four parole regions and provides oversite of inmate classification and disciplinary actions for 12 community correctional facilities. The CDC has an annual budget of $3.8 billion with nearly 44,000 employees of which 27,000 are sworn correctional peace officers. Each institution and parole region operates under the direction of a warden or regional administrator who are responsible for the custody, classification, case records, health services, education services, and parole supervision of all inmates and parolees within the California system. The CDC provides a secure and controlled environment for the inmates incarcerated within its facilities. All correctional peace officers are required to provide security to inmates as well as direct inmates work activities and assignments. Although not armed with weapons, correctional peace officers may employ weapons such as handguns, rifles, shotguns, sidehandle batons, as well as Oleoresin Capsicum (OC) to quell disturbances. Although correctional peace officers involved in cell extractions are required to wear safety equipment such as protective arm pads; elbow, shin and knee pads; protective vests; gloves; face shields; and helmets, officers are still at risk for injury. California Department of the Youth Authority The CYA is charged to protect the public from criminal activity by providing education, training and treatment services for youthful offenders. The CYA is responsible for the operation of 11 institutions, 4 forestry camps, 16 parole offices and 2 residential drug treatment programs. The CYA has an annual budget of $436,000,000 and has 5,500 employees. Each institution and parole region operates under the direction of superintendent or regional administrator who is responsible for the 19 custody, classification, education, health services, case records and parole supervision of all wards and parolees within the CYA system. Besides providing a secure and controlled environment for its youthful offenders, the CYA program emphasizes treatment, education, and rehabilitation. Due to the treatment oriented approach to correctional work with potentially violent young offenders, the CYA places special importance on an effective and comprehensive safety and return-to-work programs including the EI program. Department of Mental Health The DMH is the State's mental health authority, and as such sets overall policy for the delivery of mental health services statewide; executes and oversees performance contracts with county mental health departments; monitors compliance with State and federal laws, rules, and regulations; and oversees various State-funded programs and projects consistent with specific departmental objectives. The DMH is also responsible for the direct operation of Atascadero, Metropolitan, Napa and Patton State Hospitals as well as the Acute Psychiatric Program at the California Medical Facility at Vacaville. The DMH assures the provisions of quality inpatient treatment services for mentally disabled Lanterman-Petris-Short (LPS) patients under contracts with local mental health departments, judicially committed patients, mentally disordered offenders, inmates transferred from the CDC, and wards from the CYA. The basic goal of the State Hospital program is the restoration of the patient's optimal level of functioning to allow reintegration into the community. Although the DMH was chosen as the control group for the EI study, it is important readers of this report understand the DMH's responsibility to provide medical and psychiatric treatment for its State hospital patients represents a fundamental difference in patient-employee interface when compared with the CDC and the CYA. This difference is significant in any discussion of occupational injury risk factors because when mentally ill patients in the State hospitals display aggressive or assaultive behavior, DMH staff are required to directly and humanely intervene to prevent the patients from harming themselves or others. The emphasis on maintaining a therapeutic environment for DMH patients exposes the patient care staff to different injury risks than the custodial care employees at CDC and CYA. 20 AUDIT PLAN The CDC, CYA and DMH developed an audit plan to address the objectives outlined in LC Section 3214 in preparation for the formal audit by the Bureau of State Audits. The DMH served as the control group. In the development of the plan, the CDC, CYA and DMH identified the target group of workers' compensation claims for inclusion in the audit. The target group consisted of all stress related workers' compensation claims (including psychological, heart, hypertension, and gastro-intestinal), trauma induced stress (including inmate assault and HIV/hepatitis B exposure); those CDC and DMH claims with 30 days of lost time; and those CYA claims with 15 or more days of lost time. The audit period was determined to be from July 1, 1995 through September 30, 1996 (15 months). The DMH reported only those claims that met the above requirements with injury dates between July 1, 1995 through September 30, 1996. The CDC and CYA reported only those claims actually receiving EI services with injury dates between July 1, 1995 through September 30, 1996. When developing the Audit Plan, the CDC, CYA and DMH with the assistance of the SCIF identified the necessary data and data sources to determine whether the EI program satisfies the objectives outlined in LC Section 3214. 21 Objective 1. Saves money in the short and long term. Saves money in the short term. Average Claim Cost CDC CYA DMH $11,172 $9,882 $10,038 This table reflects a comparison of the average cost of workers' compensation claims included in the audit for each of the participating departments. All costs associated with each workers' compensation claim were averaged including paid medical and paid compensation as well as all costs associated with industrial disability leave and temporary disability benefits. The information for this section was extracted from the SCIF data base and personnel and payroll data bases of each department. It does not appear that CDC and CYA claims receiving EIC referrals incurred a significant cost savings in the short term. Saves money in the long term. Objective Description of Objective CDC CYA DMH 1 Average claim cost $11,172 $9,882 $10,038 7 Average number of lost work days 42 69 78 8 Number of employees returning to work 930/85% 144/65% 155/70% 10 Cost EIC services $394 $641 NA 11 Number of med/legal 59/100 74/100 53/100 11 Cost of med/legal $874 $614 $761 12 Number of finalized claims 81/7% 21/9% 26/11% 12 Cost of finalized claims $16,743 $12,001 $15,024 13 Rate & cost of IDR's 1% less than 1% less than 1% 16 Number of litigated claims 123/11% 1/.5% 30/14% 16 Average cost of litigated claims $11,025 $12,283 $7,094 This table reflects a comparison of Objectives 1, 7, 8, 10, 11, 12, 13, 15, and 16. The information for this section was extracted from the SCIF data base and personnel and payroll data bases of each department. It does not appear that the CDC and CYA claims receiving EIC referrals incurred a significant cost saving in the long term. 22 Objective 2. Improves the speed at which injured workers receive work- ers’ compensation benefits. Objective 5. Affects the elapsed days between the date of injury and the date benefits are provided. Number of Days Between Date of Injury to Acceptance CDC CYA DMH 41 days 42 days 34 days This table reflects the average number days for a claim to be accepted by SCIF as the result of an industrial injury. This data was extracted from the SCIF data base for each claim included in the audit. The data reflected in this chart does not indicate that the EI program contributes to the speed at which injured workers receive workers' compensation benefits nor does the EI program have any impact on the number of days between the date of injury and the date of acceptance by the SCIF. 23 Objective 3. Affects the total number of injuries reported on the California Occupational Safety and Health Act (Cal-Osha) Log 200. This objective was not evaluated. The EI program is not an injury prevention program and does not impact the total number of injuries reported on the Cal-Osha Log 200. 24 Objective 4. Affects the total number of injuries (claims). Total Number of Claims Between July 1, 1995 through September 30, 1996 CDC CYA DMH 1,096 222 220 This table reflects the total number of claims meeting the EI referral criteria reported during the identified audit period for each department. This information is presented for statistical purposes only as EI is not an injury prevention program and does not impact the total number of injuries or claims. 25 Objective 6. Affects the total number of disability injuries. Total Number of Disability Injuries CDC CYA DMH 466 claims 136 claims 122 claims 42.50% 61% 81% This table reflects the number and percentage of claims included in the audit that were determined to be actual disability claims. Disability claims are defined as those claims that exceed three days of lost time. This information is presented for statistical purposes only as the EI program is not an injury prevention program and does not impact whether an injury is disabling. 26 Objective 7. Reduces the total number of lost work days. Reduces Number of Lost Work Days CDC CYA DMH 42 69 77 This table reflects the average number of lost work days for each department. The data presented was extracted from the SCIF data based on information complied from the Data Collection Sheets and subsequent SCIF printout. This data indicates that that CDC and CYA employees have earlier return to work dates from their industrial injuries than those of the DMH. This may be directly attributed to the nature of the overall DMH mission and subsequent clientele. The DMH provides care for and houses mentally ill patients who can be much more violent than the wards and/or inmates housed within CDC and CYA facilities. Therefore, the injuries suffered by DMH employees are typically more severe and more often the result of a violent act. The data presented in this objective indicates that the EI program may have an impact on the early return-to-work of injured CDC and CYA employees. Both the CDC and CYA have identified light duty policies that facilitate the early return-to-work of injured employee's to positions that meet their identified work restrictions. The CDC and CYA also have dedicated RTWC's in each institution and parole region which also directly impacts an employee's early return to work. 27 Objective 8. Increases the total number of employees returning to work from work related injuries. Number of Employees Returning to Work CDC CYA DMH Number of employees returning to work 930 144 155 Percentage of employees returning to work 85% 65% 70% This table reflects the number and percentage of employees who returned to work. The data presented was extracted from the SCIF data based on information compiled from the Data Collection Sheets and subsequent SCIF printout. The CDC and the DMH both returned a greater percentage of employees to work than the CYA. The data presented is inconclusive as to whether the EI program has a direct impact on the number of employee's returning to work. 28 Objective 9. Affects the total number of Vocational Rehabilitation referrals. Number of Vocational Rehabilitation Referrals CDC CYA DMH Number of QIW employees 33 22 16 Percentage of QIW employees 3% 10% 7% This table reflects the number of audit claims for each department that received vocational rehabilitation referrals. The data presented was extracted from the SCIF data based on information compiled from the Data Collection Sheets and subsequent SCIF printout. The EI program does not affect the finalization of workers' compensation claims nor does it affect early return-to-work of employees. The data presented is inconclusive as to whether the EI program has a direct impact on the number of vocational rehabilitation referrals. 29 Objective 10. Is cost effective. Cost of EI Services CDC CYA DMH EIC $337,928 $93,814 NA Services EIC Services $94,373 $48,690 NA @ RTW Meetings Total EI costs $432,301 $142,504 NA Average EIC $308 $424 NA cost per claim (EIC services only) Average EIC cost per $394 $641 NA claim (EIC services and EIC services at RTW Meetings) This table reflects the costs of services provided by EIC's for individual claim service, the cost of their services for attendance at return-to-work meetings and the average cost for an EI referral for the identified audit claims. The data presented was extracted from the SCIF data based on information compiled from the Data Collection Sheets and subsequent SCIF printout. All costs associated with EI referrals are in addition to costs for IDL, workers' compensation, and medical-legal costs, therefore increasing the overall cost of a claim for workers' compensation benefits. There is no indication that EIC services are assisting the CDC and CYA in reducing the overall costs of workers' compensation claims. This information is presented for statistical purposes only. Cost effectiveness is evaluated under Objective 1. 30 Objective 11. Reduces the total number and cost of medical-legal consultations. Reduces Number and Cost of Med-Legal Consults CDC CYA DMH Number of consults 59 74 53 per 100 claims Average cost of $874 $614 $761 consultations This table reflects the number of medical-legal consultations per 100 claims referred to the EI program and the average cost of medical- legal consultations for each department. The data presented was extracted from the SCIF data based on information compiled from the Data Collection Sheets and subsequent SCIF printout. Although the CDC and the DMH claims generated less medical consultation evaluations than the CYA, the CYA and DMH consultation costs were both lower than the CDC's. This may be attributed to what type of injuries that were evaluated. The costs would also be impacted by the location of the medical provider and the cost of living in those areas. Additionally, the SCIF data reflects that many of the claims had more than one medical-legal consultation with many claims having two or more medical-legal consultations. Workers' compensation claims that address more than one body part typically require that a medical consultation be conducted for each affected body part. The data presented is inconclusive as to whether the EI program has any impact on the reduction of the number and costs of medical-legal consultations. 31 Objective 12. Reduces the total cost of finalized claims. Total Cost of Finalized Claims CDC CYA DMH Number of finalized 81 21 26 claims Percentage of claims 7% 9% 11% finalized claims Average cost of $16,743 $12,001 $15,024 finalized claims This table reflects the number and average cost of finalized claims for each department. The data presented was extracted from the SCIF data based on information compiled from the Data Collection Sheets and subsequent SCIF printout. The CYA's lower average finalized claims cost is a possible indicator of EI program effectiveness, although this was not reflected in the CDC finalized claim costs. Objective 11 also indicates that the average cost of a medical-legal consultation for the CYA is lower than both the CDC and the DMH. This Objective also shows that the CYA conducts more medical-legal consultations than the CDC and DMH but at a lower cost per consultation. The data presented is inconclusive as to whether the EI program reduces the total cost of finalized claims for CDC or DMH. 32 Objective 13. Affects the rate of industrial disability retirements. Objective 15. Affects industrial disability retirement costs. Industrial Disability Retirements CDC CYA DMH 16/1% 5/ < 1% 1/ < 1% This table reflects the percentage of industrial disability retirements for the audit claims for each department. The data presented was extracted from the SCIF data based on information compiled from the Data Collection Sheets and subsequent SCIF printout. Generally, industrial disability retirement authorizations take from 90 days to one year for processing depending on how long it takes to gather the necessary medical reports, job descriptions, and other information. The law mandates that the California Public Employees' Retirement System (CalPers) make a determination within 90 days of the receipt of all required information. Additionally, it may be necessary for CalPers to schedule an independent medical evaluation (IME), especially when the there are conflicting medical reports that relate to the industrial injury, thus prolonging the processing period. The data presented is inconclusive as to whether the EI program has any impact on the rate or costs of industrial disability retirements authorized by CalPers for the CDC or the CYA. 33 Objective 14. Affects backup costs for industrial injuries. Average Backup Costs Per Claim (IDL X 2) CDC CYA DMH $6,951 $11,060 $7,800 This table reflects the average backup costs for each claim in the audit for all departments. The data presented was extracted from the SCIF data based on information compiled from the Data Collection Sheets and subsequent SCIF printout, and from payroll history obtained from the Office of State Controller. The workers' compensation claims included in the audit include various different classifications from the three departments, although the majority of the claims were for the classifications of Correctional Officer, Youth Counselor and Psychiatric Technician. Salary Rates CDC CYA DMH Classification Correctional Youth Psychiatric Officer Counselor Technician Maximum salary rate $3,825 $4,210 $2,985 The backup costs were calculated at the maximum salary rate for each of the aforementioned classifications. As noted in the second chart, there is a significant difference in the salary rates of the three primary classifications. The backup costs for the CYA although higher than the CDC and the DMH, is a result of the higher salary rate. Other data reflected in Objectives 7 and 8 indicates that the CYA employees stay off work for longer periods of time, therefore creating larger backup costs. Employees for the CDC return to work from industrial injuries sooner creating less costly backup costs. The data present is inconclusive as to whether the EI program affects the backup costs of industrial injuries. 34 Objective 16. Total number and cost of litigated claims. Number and Cost of Litigated Claims CDC CYA DMH Number of litigated 123 1 30 claims Percentage of 11% .5% 14% litigated claims Average litigated $11,025 $12,283 $7,094 claim cost This table reflects the number and cost of the litigated claims included in the audit for all departments. The data presented was extracted from the SCIF data based on information compiled from the Data Collection Sheets and subsequent SCIF printouts and from payroll history obtained from the State Controller's Office. The CDC and the DMH litigation rates are comparable at 11 percent and 14 percent, respectively, and the average cost of a litigated claim is significantly lower than that of the CYA. The data for the CYA reflects only one litigated claim making any comparison of rate of litigation and litigation costs difficult. The data presented is inconclusive as to whether the EI program impacts the cost or number of litigated and finalized claims for CDC or DMH. However, it is possible that the EI program may have been a factor in CYA's lower litigation rate. 35 CONCLUSION Since the inception of the EI program in 1989, the CDC and the CYA have conducted two audits to determine whether the program accomplishes the original legislative intent of reducing the overall cost of workers' compensation claims, assuring timely delivery of benefits due an injured worker, and settling disputes regarding claims for benefits without litigation. The conclusions derived from this audit, as well as the results presented in the previous audit, show it is extremely difficult to determine the effectiveness of one component of a multi-faceted program. The CDC and the CYA have worked diligently to implement and develop aggressive and effective workers' compensation, return-to-work and light duty programs. These programs, along with the significant changes to the Workers' Compensation Laws of California in 1995, have a tremendous mitigating impact and make it extremely difficult, if not impossible, to confer merit where data cannot support a finding. The data represented in this report reflects inconclusively or negatively in all areas with the exception of a reduction in the total number of lost work days. However, again, mitigating factors play a role. To that end, based on the data presented, the conclusions of this audit cannot support a finding that the EI program accomplishes the original legislative intent. 36 AB 2163 AUDIT PLAN DOCUMENTATION DOCUMENT/DATA DOCUMENT LOCATION CONTACT PERSON TELEPHONE NUMBER SCIF Data Collection Sheets SCIF Rich Beaton (9l6) 567-7567 Original SCIF 3067's SCIF Rich Beaton (916) 567-7567 Department Data Collection Form CDC Carol Jurcak (9l6) 322-1428 Department Data Collection Form CYA Bob Hayes (9l6) 262-1452 DMH Work Entry Tracking System DMH Jerry Beaman (916) 654-2527 Master Spreadsheets and Computer Files SCIF Rich Beaton (916) 567-7567 MIRS Reports CDC Carol Jurcak (916) 322-1428 MIRS Reports CYA Bob Hayes (916) 262-1452 MIRS Reports DMH Jerry Beaman (916) 654-2527 Cal-OSHA Log 200 CDC Carol Jurcak (916) 322-1375 Cal-OSHA Log 200 CYA Bob Hayes (916) 262-1452 Cal-OSHA Log 200 DMH Jerry Beaman (916) 654-2527 37 6)4368(cid:2)’32’097-327 3&.)’8-:)(cid:2)(cid:6) 3&.)’8-:) =)7 23 -2’32’097-:) 78%8-78-’%0(cid:2)320= 3FNIGXMZI(cid:2)(cid:21) 7EZIW(cid:2)QSRI](cid:2)MR(cid:2)XLI(cid:2)PSRK(cid:2)ERH(cid:2)WLSVX(cid:2)XIVQ(cid:18) < 3FNIGXMZI(cid:2)(cid:22) -QTVSZIW(cid:2)XLI(cid:2)WTIIH(cid:2)EX(cid:2)[LMGL(cid:2)[SVOIVW(cid:2)VIGIMZI < [SVOIVW(cid:10)(cid:2)GSQTIRWEXMSR(cid:2)FIRIJMXW(cid:18) 3FNIGXMZI(cid:2)(cid:23) %JJIGXW(cid:2)XLI(cid:2)XSXEP(cid:2)RYQFIV(cid:2)SJ(cid:2)MRNYVMIW(cid:2)SR(cid:2)XLI < ’EP(cid:16)3WLE(cid:2)0SK(cid:2)(cid:22)(cid:20)(cid:20)(cid:18) 3FNIGXMZI(cid:2)(cid:24) %JJIGXW(cid:2)XLI(cid:2)XSXEP(cid:2)RYQFIV(cid:2)SJ(cid:2)MRNYVMIW(cid:2)(cid:11)GPEMQW(cid:12)(cid:18) < 3FNIGXMZI(cid:2)(cid:25) %JJIGXW(cid:2)XLI(cid:2)IPETWIH(cid:2)HE]W(cid:2)FIX[IIR(cid:2)XLI(cid:2)HEXI(cid:2)SJ < MRNYV](cid:2)ERH(cid:2)XLI(cid:2)HEXI(cid:2)FIRIJMXW(cid:2)EVI(cid:2)TVSZMHIH(cid:18) 3FNIGXMZI(cid:2)(cid:26) %JJIGXW(cid:2)XLI(cid:2)XSXEP(cid:2)RYQFIV(cid:2)SJ(cid:2)HMWEFMPMX](cid:2)MRNYVMIW(cid:18) < 3FNIGXMZI(cid:2)(cid:27) 6IHYGIW(cid:2)XLI(cid:2)XSXEP(cid:2)RYQFIV(cid:2)SJ(cid:2)PSWX(cid:2)[SVO(cid:2)HE]W(cid:18) < 3FNIGXMZI(cid:2)(cid:28) -RGVIEWIW(cid:2) XLI(cid:2) XSXEP(cid:2) RYQFIV(cid:2) SJ(cid:2) IQTPS]IIW < VIXYVRMRK(cid:2)XS(cid:2)[SVO(cid:2)JVSQ(cid:2)[SVO(cid:2)VIPEXIH(cid:2)MRNYVMIW(cid:18) 3FNIGXMZI(cid:2)(cid:29) %JJIGXW(cid:2) XLI(cid:2) XSXEP(cid:2) RYQFIV(cid:2) SJ(cid:2) ZSGEXMSREP < VILEFMPMXEXMSR(cid:2)VIJIVVEPW(cid:18) 3FNIGXMZI(cid:2)(cid:21)(cid:20) -W(cid:2)GSWX(cid:2)IJJIGXMZI(cid:18) < 3FNIGXMZI(cid:2)(cid:21)(cid:21) 6IHYGIW(cid:2)XLI(cid:2)XSXEP(cid:2)RYQFIV(cid:2)ERH(cid:2)GSWX(cid:2)SJ < QIHMGEP(cid:16)PIKEP(cid:2)GSRWYPXEXMSRW(cid:18) 3FNIGXMZI(cid:2)(cid:21)(cid:22) 6IHYGIW(cid:2)XLI(cid:2)XSXEP(cid:2)GSWX(cid:2)SJ(cid:2)JMREPM^IH(cid:2)GPEMQW(cid:18) < 3FNIGXMZI(cid:2)(cid:21)(cid:23) %JJIGXW(cid:2) XLI(cid:2) VEXI(cid:2) SJ(cid:2) MRHYWXVMEP(cid:2) HMWEFMPMX] < VIXMVIQIRXW(cid:18) 3FNIGXMZI(cid:2)(cid:21)(cid:24) %JJIGXW(cid:2)FEGOYT(cid:2)GSWXW(cid:2)JSV(cid:2)MRHYWXVMEP(cid:2)MRNYVMIW(cid:18) < 3FNIGXMZI(cid:2)(cid:21)(cid:25) %JJIGXW(cid:2) XLI(cid:2) GSWX(cid:2) SJ(cid:2) MRHYWXVMEP(cid:2) HMWEFMPMX] < VIXMVIQIRXW(cid:18) 3FNIGXMZI(cid:2)(cid:21)(cid:26) 8SXEP(cid:2)RYQFIV(cid:2)ERH(cid:2)GSWX(cid:2)SJ(cid:2)PMXMKEXIH(cid:2)GPEMQW(cid:18) < AB 2163 AUDIT PLAN 39 TABLE OF CONTENTS Page AB 2163 Audit Plan Timeline.................................................................... 1 AB 2163 Audit Plan Criteria...................................................................... 2 AB 2163 Audit Plan Implementation Objective Number 1........................................................................... 3 Objective Number 2 and 5................................................................. 5 Objective Number 3........................................................................... 7 Objective Number 4........................................................................... 8 Objective Number 6........................................................................... 9 Objective Number 7........................................................................... 10 Objective Number 8........................................................................... 11 Objective Number 9........................................................................... 12 Objective Number 10......................................................................... 13 Objective Number 11......................................................................... 14 Objective Number 12......................................................................... 16 Objective Number 13......................................................................... 17 Objective Number 14......................................................................... 18 Objective Number 15......................................................................... 19 Objective Number 16......................................................................... 20 AB 2163 Audit Plan Documentation ......................................................... 21 AB 2163 Audit Plan Definitions ................................................................ 24 40 AB 2163 AUDIT PLAN TIMELINE Audit Plan Implementation 07/01/95 Audit Plan Data Collection 07/01/95 - 09/30/96 Data Collection Checkpoint 10/01/95 Data Collection Checkpoint 01/01/96 Data Collection Checkpoint 03/01/96 Data Collection Checkpoint 07/01/96 Audit Plan Data Compilation 10/1/96 - 12/31/96 SCIF Data to Departments 01/01/97 Audit Plan Data Calculations 01/01/97 - 03/31/97 DMH Data to CDC/CYA 03/31/97 Audit Plan Data Analysis and Report Preparation 04/01/97 - 06/30/97 Audit Plan Reports to BSA 07/01/97 BSA Report to Legislature 12/31/97 41 AB 2163 AUDIT PLAN CRITERIA Type of Claim (When Filed) o Stress - Psyche - Heart - Hypertension - Gastro-Intestinal o Trauma-Induced Stress - Inmate Assault (Violence Related/Altercation) - HIV/Hepatitis 8 Exposure o 30 Days Lost Time (CDC and DMH) o 15 Days Lost Time (CYA) Target Group Department of Mental Health o Only those claims which meet the above-mentioned “Type of Claim” with date of injury between 07/01/95 and 09/30/96. California Department of Corrections/California Youth Authority o Only those claims receiving Early Intervention Services with date of injury between 07/01/95 and 09/30/96. 42 AB 2163 AUDIT PLAN IMPLEMENTATION OBJECTIVE NUMBER 1: Saves money in the long and short term. Audit Plan Data Collection/Compilation Responsibility - SCIF Data - Employee Name/Claim Number/Total Number of Claims Included in Audit/Total Number of Accepted Claims Included in Audit/Total Cost Per Claim/ Total Cost of Claims Included in Audit/Total Cost of Accepted Claims Included in Audit Method - “SCIF Computer Run-Cost of Claim” Data Collection Timeline - 07/01/95 - 09/30/96 Data Compilation Timeline- 10/01/96- 12/31/96 Audit Plan Data Calculations Responsibility - CDC, CYA and DMH Timeline - 01/01/97 - 03/31/97 Calculations - o Using the “SCIF Computer Run-Cost of Claim”, an average cost per claim will be identified for CDC, CYA and DMH. o The summary data will be documented and identified as “Objective Num- ber 1, Calculations”. Audit Plan Data Analysis and Report Preparation´ Responsibility - CDC and CYA Timeline - 04/01/97 - 06/30/97 Result: o Using “Objective Number 1, Calculations”, the average cost per claim for CDC and CYA will be compared to the average cost per clai´m for DMH. o Based on this comparison, it will be determined whether or not EI saves money in the short term. 43 AB 2163 AUDIT PLAN IMPLEMENTATION OBJECTIVE NUMBER 1 continued Audit Plan Data Analysis and Report Preparation continued o Using the results of Objectives Number 1 (short-term), 7, 8, 10, 11, 12, 13, 15, and 16, an analysis will be made and conclusions reached regarding whether or not EI saves money. o Based on these conclusions, it will be determined whether or not EI saves money in the long term. 44 AB 2163 AUDIT PLAN IMPLEMENTATION OBJECTIVE NUMBER 2: Improves the speed at which injured workers receive workers’ compensation benefits. OBJECTIVE NUMBER 5: Affects the elapsed days between the date of inJury and the date benefits are pro´rided. Audit Plan Data Collection/Compilation Responsibility- SCIF Data - Employee Name/Claim Number/Total Number of Accepted Claims Included in Audit/Total Number of Elapsed Days from DOI to Date Claim Accepted per Claim/Total Number of Elapsed Days from DOI to Date Claim Accepted for all Claims Included in Audit Method - SCIF Spread Sheet Data Collection Timeline - 07/01/95 - 09/30/96 DateCompilationTimeline- 10/01/96- 12/31/96 Audit Plan Data Calculations Responsibility - CDC, CYA and DMH Timeline - 01/01/97 - 03/31/97 Calculations - o Using the SCIF Spread Sheet, an average number of elapsed days from date of injury to date claim accepted will be identifled for CDC, CYA and DMH. o The summa´y data will be documented and identified as “Objective Number 2 and Objective Number 5, Calculations”. Audit Plan Data Analysis and Report Preparation Responsibility - CDC and CYA Timelines - 04/01/97 - 06/30/97 Results - o Using “Objective Number 2 and Objective Number 5, Calculations”, the average number of elapsed days from date of injury to date claim accepted for CDC and CYA will be compared to the average elapsed days from date of injury to date claim accepted for DMH. 45 AB 2163 AUDIT PLAN IMPLEMENTATION OBJECTIVE NUMBER 2 AND OBJECTIVE NUMBER 5 continued Audit Plan Data Analysis and Report Preparation continued o Based on this comparison, it will be determined whether or not El improves the speed at which injured workers receive workers’ compensation benefits and/or affects the elapsed days between the date of injury and the date benefits are provided. 46 AB 2163 AUDIT PLAN IMPLEMENTATION OBJECTIVE NUMBER 3: Affects the Total Number of Injuries Reported on the Cal-OSHA Log 200. Objective Number 3 will not be evaluated. EI is not an injury prevention program and does not impact the total number of injuries reported on the Cal-OSHA Log 200. 47 AB 2163 AUDIT PLAN IMPLEMENTATION OBJECTIVE NUMBER 4: Affects the Total Number of Injuries (Claims). Audit Plan Data Collection/Compilation Responsibility- SCIF Data - Employee Name/Claim Number/Total Number of Claims Included in Audit/Total Number of Claims Filed between 07/01/95 and 09/30/96 Method - “SCIF Computer Run-Cost of Claim” Data Collection Timeline - 07/01/95 - 09/30/96 Data Compilation Timeline - 10/01/96 - 12/31/96 Audit Plan Data Calculations Responsibility - CDC, CYA and DMH Timeline - 01/01/97 - 03/31/97 Calculations - o Using the “SCIF Computer Run-Cost of Claim”, a total number of claims included in audit and flied between 07/01/95 and 09/30/96 will be identified for CDC, CYA and DMH. o The summary data will be documented and identified as “Objective Number 4, Calculations”. Audit Plan Data Analysis and Report Preparation Responsibility - CDC and CYA Timeline - 04/01/97 - 06/30/97 Results - o “Objective Number 4, Calculations” will be presented as Statistical Information Only. EI is not an injury prevention program and does not impact the total number of injuries/claims. 48 AB 2163 AUDIT PLAN IMPLEMENTATION OBJECTIVE NUMBER 6: Affects the Total Number of Disability Injuries. Audit Plan Data Collection/Compilation Responsibility- SCIF Data - Employee Name/Claim Number/Total Number of Disability Injuries (Claims which exceed 3 Days Lost Time)/Total Number of Claims Included in Audit Method - “SCIF Computer Run-Disability Injuries” Data Collection Timeline - 07/01/95 - 09/30/96 Data Compilation Timeline- 10/01/96- 12/31/96 Audit Plan Data Calculations Responsibility - CDC. CYA and DMH Timeline - 01/01/97 - 03/31/97 Calculations - o Using the “SCIF Computer Run-Disability Injuries”, a percentage of dis- ability injuries will be identified for CDC, CYA and DMH. o The summary data will be documented and identified as “Objective Number 6. Calculations”. Audit Plan Data Analysis and Report Preparation´ Responsibility - CDC and CYA Timeline - 04/01/97 - 06/30/97 Results - o “Objective Number 6, Calculations” will be presented as Statistical Infor- mation Only. EI is not an injury prevention program’ and does not impact whether an injury is disabling. 49 AB 2163 AUDIT PLAN IMPLEMENTATION OBJECTIVE NUMBER 7: Reduces the Total Number of Lost Work Days. Audit Plan Data Collection/Compilation Responsibility- SCIF Data - Employee Name/Claim Number/Total Number of Verified Lost Work Days from 3290/TD Data/Reason Lost Work Days Ended per Claim/Total Number of Verified Lost Work Days of all Claims Included in Audit/ Total Number of Claims Included in Audit Method - SCIF Spread Sheet Data Collection Timeline - 07/01/95 - 09/30/96 Data Compilation Timeline - 10/01/96 - 12/31/96 Audit Plan Data Calculations Responsibility - CDC, CYA and DMH Timeline - 01/01/97 - 03/31/97 Calculations - o Using the SCIF Spread Sheet, an average number of lost work days for CDC, CYA and DMH will be identified. o The summary data will be documented and identified as “Objective Number 7, Calculations”. Audit Plan Data Analysis and Report Preparation Responsibility - CDC and CYA Timeline - 04/01/97 - 06/30/97 Results - o Using “Objective Number 7, Calculations”, the average number of lost work days for CDC and CYA will be compared to the average number of lost work days for DMH. o Based on this comparison, it will be determined whether or not Early Intervention reduces the total number of lost work days. 50 AB 2163 AUDIT PLAN IMPLEMENTATION OBJECTIVE NUMBER 8: Increases the Total Number of Employees Re- turning to Work from Work-Related Injuries. Audit Plan Data Collection/Compilation Responsibility - CDC, CYA and DMH; SCIF Data - Employee Name/Employment Status/Total Number of Accepted Claims Included in Audit/Total Number of Employees Returning to Work/Total Number of Claims Included in Audit/Total Number of Accepted Claims with Return to Work Method - Department Data Collection Form; “SCIF-Cost of Claim” Data Collection Timeline - 07/1/95 - 09/30/96 Data Compilation Timeline- 10/01/96- 12./31/96 Audit Plan Data Calculations Responsibility - CDC. CYA and DMH Timeline - 01/01/´97 - 03/31/97 Calculations - o Using the Department Data Collection Form and “SCIF Computer Run-Cost of Claim”, a percentage of employees returning to work will be identified for CDC, CYA and DMH. o The summary data will be documented and identified as “Objective #8, Calculations”. Audit Plan Data Analysis and Report Preparation Responsibility - CDC and CYA Timeline - 04/01/97 - 06/30/97 Results - o Using “Objective Number 8, Calculations”, the percentage of employees returning to work for CDC and CYA will be compared to the percentage of employees returning to work for DMH. o Based on this comparison, it will be determined whether or not EI increases the total number of employees retu´ning to work from work- related injuries. 51 AB 2163 AUDIT PLAN IMPLEMENTATION OBJECTIVE NUMBER 9: Affects the Total Number of Vocational Rehabilitation Referrals. Audit Plan Data Collection/Compilation Responsibility - SCIF Data - Employee Name/Claim Number/Total Number of Claims Receiving Outside Vocational Rehabilitation Services/Total Number of Claims Included in Audit Method - “SCIF Computer Run-V. R. Referrals” Data Collection Timeline - 07/01/95 - 09/30/96 Data Compilation Timeline - 10/01/96 - 12/31/96 Audit Plan Data Calculations Responsibility - CDC, CYA and DMH Timeline - 01/01/97 - 03/31/97 Calculations - o Using the “SCIF Computer Run-V. R. Referrals”, a percentage of V. R. referrals will be identified for CDC, CYA and DMH. O The summary data will be documented and identified as “Objective Number 9, Calculations”. Audit Plan Data Analysis and Report Preparation Responsibility - CDC and CYA Timeline - 04/01/97 - 06/30/97 Results - o Using “Objective Number 9, Calculations”, the percentage of V. R. referrals for CDC and CYA will be compared to the percentage of V. R referrals for DMH. o Based on this comparison, it will be determined whether or not EI affects the level of vocational rehabilitation referrals. 52 AB 2163 AUDIT PLAN IMPLEMENTATION OBJECTIVE NUMBER 10: Is Cost Effective. Audit Plan Data Collection/Compilation Responsibility - SCIF Data - Employee Name/Claim Number/Total El Counselor Costs Per Claim/Total EI Counselor Costs/Total EI Counselor Costs at RTW Meetings/Total Number of Claims Included in Audit Method - “SCIF Computer Run-EIC Costs” Data Collection Timeline - 07/01/95 - 09/30/96 Data Compilation Timeline- 10/01/96- 12/31/96 Audit Plan Data Calculations Responsibility - CDC and CYA Timeline - 1/01/97 - 03/31/97 Calculations - o Using the “SCIF Computer Run-EIC Costs”, an average cost of EIC Services per claim; a total cost of EIC Services; and a total cost of EIC Services at RTW Meetings will be identified for CDC and CYA. o The summary data will be documented and identified as “Objective Number 10, Calculations” Audit Plan Data Analysis and Report Preparation Responsibility - CDC and CYA Timeline - 04/01/97 - 06/30/97 Results - o “Objective Number 10, Calculations” data will identify the specific cost of EI Counselor services and will be presented as Statistical Information Only. No analysis will be conducted to determine cost effectiveness. These costs are included in the overall cost of a claim and cost effectiveness is being evaluated under Objective Number 1. 53 AB 2163 AUDIT PLAN IMPLEMENTATION OBJECTIVE NUMBER 11: Reduces the Total Number and Cost of Medical-Legal Consultations. Audit Plan Data Collection/Compilation Responsibility- SCIF Data - Employee Name/Claim Number/Total Number of Medical-Legal Evaluations per Claim/Total Number of Medical-Legal Evaluations for all Claims Included in Audit/ Total Cost of Medical-Legal Evaluations per Claim/Total Cost of Medical-Legal Evaluations for all Claims Included in Audit/Total Number of Claims Included in Audit Method - SCIF Spread Sheet and “SCIF Computer Run-Medical-Legal Evaluations” Data Collection Timeline - 07/01/95 - 09/30/96 Data Compilation Timeline - 10/01/96- 12/31/96 Audit Plan Data Calculations Responsibility - CDC. CYA and DMH Timeline - 01/01/97-03/31/97 Calculations - o Using the SCIF Spread Sheet, an average number of medical-legal evaluations will be identified for CDC, CYA and DMH. o Using the “SCIF Computer Run-Medical-Legal Evaluations”, an average cost of medical-legal evaluations will be identified for CDC, CYA and DMH. o The summary data will be documented and identified as “Objective Number 11, Calculations”. 54 AB 2163 AUDIT PLAN IMPLEMENTATION OBJECTIVE NUMBER 11 continued: Reduces the Total Number and Cost of Medical-Legal Consultations. Audit Plan Data Analysis and Report Preparation Responsibility - CDC and CYA Timeline - 04/01/97 - 06/30/97 Results - o Using “Objective Number 11, Calculations”, the average number and average cost of medical-legal evaluations for CDC and CYA will be compared to the average number and average cost of medical-legal evaluations for DMH. o Based on this comparison. It will be determined whether or not El reduces the number and cost of medical-legal evaluations. 55 AB 2163 AUDIT PLAN IMPLEMENTATION OBJECTIVE NUMBER 12: Reduces the Total Cost of Finalized Claims. Audit Plan Data Collection/Compilation Responsibility´´- SCIF Data - Employee Name/Claim Number/Claim Finalization Status/Total Cost Per Finalized (Closed or Settled) Claim/Total Cost of Finalized Claims Included in Audit/Total Number of Finalized Claims Included in Audit/Total Number of Claims Included in Audit Method - “SCIF Computer Run-Finalized Claims” Data Collection Timeline - 07/01/95 -09/30/96 Data Compilation Timeline - 10/01/96 - 12/31/96 Audit Plan Data Calculations Responsibility - CDC, CYA and DMH Timeline - 01/01/97-03/31/97 Calculations - o Using the “SCIF Computer Run-Finalized Claims”, an average cost of finalized claim will be identified for CDC. CYA and DMH. o The summary data will be documented and identified as “Objective Num- ber 12, Calculations”. Audit Plan Data Analysis and Report Preparation´ Responsibility - CDC and CYA Timeline - 04/01/97 - 06/30/97 Results - o Using “Objective Number 12, Calculations”, the average cost of finalized claim for CDC and CYA will be compared to the average cost of finalized claim for DMH. o Based on this comparison, it will be determined whether or not EI reduces the total cost of finalized claims. 56 AB 2163 AUDIT PLAN IMPLEMENTATION OBJECTIVE NUMBER 13: Affects the rate of Industrial Disability Retirements. Audit Plan Data Collection/Compilation Responsibility - CDC. CYA, and DMH; SCIF Data - Employee Name/Total Number of Claims Included in Audit/Employment Status/Total Number of Industrial Disability Retirements Method - Department Data Collection Form; “SCIF-Cost of Claims” Data Collection Timeline - 07/01/95 - 09/30/96 Data Compilation Timeline - 10/01/96 - 12/31/96 Audit Plan Data Calculations Responsibility - CDC, CYA and DMH Timeline - 01/01/97 - 03/31/97 Calculations - o Using the Department Data Collection Form and “SCIF Computer Run-Cost of Claims”, a percentage of industrial disability retirements will be identified for CDC, CYA and DMH. o The summary data will be documented and identified as “Objective Number 13, Calculations”. Audit Plan Data Analysis and Report Preparation Responsibility - CDC and CYA Timeline - 04/01/97 - 06/30/97 Results - o Using “Objective Number 13, Calculations”, the percentage of industrial disability retirements for CDC and CYA will be compared to the percentage of industrial disability retirements for DMH. o Based on this comparison, it will be determined whether or not EI affects the rate of industrial disability retirements. 57 AB 2163 AUDIT PLAN IMPLEMENTATION OBJECTIVE NUMBER 14: Affects Baclc-up Costs (IDL x 2) for Industrial Injuries. Audit Plan Data Collection/Compilation Responsibility - CDC, CYA and DMH; SCIF Data - Employee Name/Total Number of Claims Included in Audit/Total Number of Accepted Claims Included in Audit/Total Cost of IDL per Claim/Total Cost of IDL for all Accepted Claims Method - Department Data Collection Form; “SCIF-Cost of Claim” Data Collection Timeline - 07/01/95 - 09/30/96 Data Compilation Timeline - 10/01/96 - 12/31/96 Audit Plan Data Calculations Responsibility - CDC. CYA and DMH Timeline - 01/01/97 - 03/31/97 Calculations - o Using the Department Data Collection Form and “SCIF Computer Run-Cost of Claims”, an average back-up cost will be identified for CDC, CYA and DMH. o The summary data will be documented and identified as “Objective Number 14, Calculations”. Audit Plan Data Analysis and Report Preparation Responsibility - CDC and CYA Timeline - 04/01/97 - 06/30/97 Results - o Using “Objective Number 14, Calculations”, the average back-up cost for CDC and CYA will be compared to the average back-up cost for DMH. o Based on this comparison, it will be determined whether or not EI affects back-up costs for industrial injuries. 58 AB 2163 AUDIT PLAN IMPLEMENTATION OBJECTIVE NUMBER 15: Affects Industrial Disability Retirement Costs. Audit Plan Data Collection/Compilation Responsibility - Refer to Objective Number 13 Data - Refer to Objective Number 13 Method - Refer to Objective Number 13 Data Collection Timeline - 07/01/95 - 09/30/96 Data Compilation Timeline - 10/01/96 - 12/31/96 Audit Plan Data Calculations Responsibility - CDC. CYA and DMH Timeline - O 1/01/97 - 03/31/97 Calculations - o Refer to Objective Number 13 o Refer to Objective Number 13 Audit Plan Data Analysis and Report Preparation Responsibility - CDC and CYA Tirneline - 04/01/97 - 06/30/97 Results - o Using “Objective Number 13, Audit Plan Data Analysis”, an analysis of the correlation between the rate of industrial disability retirements and industrial disability´ retirement costs will be made. o Based on this analysis, it will be determined whether or not EI affects industrial disability retirement costs. 59 AB 2163 AUDIT PLAN IMPLEMENTATION OBJECTIVE NUMBER 16: Total Number and Cost of Litigated Claims. Audit Plan Data Collection/Compilation Responsibility - SCIF Data - Employee Name/Claim Number/Total Number of Litigated Claims/Total Number of Claims Included in Audit/Total Cost per Litigated Claim/Total Cost of Litigated Claims Included in Audit/Total Cost of all Claims Included in Audit Method - “SCIF Computer Run-Litigated Claims” Data Collection Timeline - 07/01/95 - 09/30/96 Data Compilation Timeline- 10/01/96- 12/31/96 Audit Plan Data Calculations Responsibility - CDC. CYA and DMH Timeline - 01/01/97-03/31/97 Calculations - o Using the “SCIF Computer Run-Litigated Claims”, a percentage of litigated claims and an average cost of litigated claims will be identified for CDC, CYA and DMH. o The summary data will be documented and identified as “Objective Number 16, Calculations”. Audit Plan Data Analysis and Report Preparation Responsibility - CDC and CYA Timeline - 04/01/97-06/30/97 Results - o Using “Objective Number 16, Calculations”, the percentage of litigated claims and average cost of litigated claims for CDC and CYA will be compared to the percentage of litigated claims and average cost of litigated claims for DMH. o Based on this comparison, it will be determined whether or not EI affects the total number and cost of litigated claims. 60 AB 2163 AUDIT PLAN IMPLEMENTATION SCIF DOCUMENTATION SCIF Computer Run-Cost of Claim - Employee Name - Claim Number - Total Number of Claims Included in Audit - Total Cost Per Claim (Developed from Pay Histo´y Data) - Total Cost of Claims - Total Number of Accepted Claims Included in Audit - Total Number of All Claims Filed between 07/01/95 and 09/30/96 - Total Cost of Accepted Claims Included in Audit SCIF Computer Run-Disability Injuries - Employee Name - Claim Number - Total Number of Disability Injuries - Total Number of Claims Included in Audit SCIF Computer Run-Vocational Rehabilitation Referrals - Employee Name - Claim Number - Total Number of Claims Receiving Outside V.R. Services - Total Number of Claims Included in Audit SCIF Computer Run-EIC Costs - Employee Name - Claim Number - Total EIC Costs per Claim - Total EIC Costs - Total EIC Costs at RTW Meetings - Total Number of Claims Included in Audit SCIF Computer Run-Medical-Legal Evaluations - Employee Name - Claim Number - Total Number of Medical-Legal Evaluations per Claim - Total Number of Medical-Legal Evaluations - Total Cost of Medical - Legal Evaluations per Claim - Total Cost of Medical - Legal Evaluations - Total Number of Claims Included in Audit 61 AB 2163 AUDIT PLAN DOCUMENTATION SCIF DOCUMENTATION continued SCIF Computer Run-Finalized Claims - Employee Name - Claim Number - Claim Finalization Status - Total Cost per Finalized Claim - Total Cost of Finalized Claims - Total Number of Finalized Claims - Total Number of Claims Included in Audit SCIF Computer Run-Litigated Claims - Employee Name - Claim Number - Total Number of Litigated Claims - Total Number of Claims Included in Audit - Total Cost per Litigated Claim - Total Cost of Litigated Claims - Total Cost of Claims Included in Audit SCIF Spread Sheet (Developed from SCIF Data Collection Form) - Total Number of Elapsed Days from DOI to Date Claim Accepted per Claim - Total Number of Elapsed Days from DOI to Date Claim Accepted for All Claims Included in Audit - Total Number of Verified Lost Work Days per Claim - Total Number of Verified Lost Work Days of All Claims Included in Audit - Reason Lost Work Days Ended per Claim - Total Number of Medical-Legal Evaluations per Claim - Total Number of Medical-Legal Evaluations - Claim Number - Employee Name - Total Number of Claims Included in Audit - Total Number of Accepted Claims Included in Audit 62 AB 2163 AUDIT PLAN DOCUMENTATION CDC, CYA and DMH DOCUMENTATION Department Data Collection Form - Employee Name - Employment Status - Total Number of Employees in Survey - Total Number of Employees Returning to Work - Total Number of Industrial Disability Retirements - Total Cost of IDL per Claim - Total Cost of IDL for All Accepted Claims Department AB 2163 Monthly Report to SCIF - Institution - Report Period - Employee Name - Date of Injury - Type of Injury - Date of Referral 63 AB 2163 AUDIT PLAN DEFINITIONS Acronyms C&R - Compromise and Release CDC - California Department of Corrections CYA - California Youth Authority DMH - Department of Mental Health DOI - Date of Injury EI - Early Intervention EIC - Early Intervention Counselor F.M. - Future Medical IDL - Industrial Disability Leave MIRS - Management Information Reporting System P.D. - Permanent Disability QIW - Qualified Injured Worker RTW- Return-to-Work SCIF - State Compensation Insurance Fund SCO - State Controllers Office STIP - Stipulation TD - Temporary Disability VR - Vocational Rehabilitation 3290 - Temporary Disability Verification of State Employee Definitions Back-Up Costs - Industrial Disability Leave X 2 Disability Injury - Claim Exceeding 3 Days Lost Time Employee Returning to Work - Status When Data is Collected Finalized Claim - Closed Claim, Settled Claim (P.D. or F.M. Award) Claim Status - Open, Closed, Finalized, Litigated Employment Status - RTW, MLOA, Disability Retirement, Civil Service Retirement, Resigned 64 State of California DEPARTMENT OF CORRECTIONS Memorandum Date : April 3, 1998 To : Kurt R. Sjoberg State Auditor California State Auditor 600 J Street, Suite 300 Sacramento, CA 95814 Subject: EARLY INTERVENTION PROGRAM Thank you for the opportunity to review the draft report submitted by the California State Auditor regarding the Early Intervention Program: ÒFlaws Found in the 1997 Report on the Benefits of the Early Intervention Program.Ó After reviewing the report, the California Department Corrections (CDC) agrees with the overall content of the report. Staff from the CDC, the California Department of the Youth Authority (CYA) and the State Compensation Insurance Fund met with staff from the California State Auditor, Bureau of State Audits (BSA) on Tuesday, March 31, 1998 to discuss the draft report. The Departments requested that some minor editorial changes be made to the report. These included a typographical error in the last paragraph on Page 3 of the Introduction; changes on Page 2 of the Analysis that include a rewording of * the CDCÕs ability to lock down a facility; rewording of the description of the CYAÕs mission to reflect a more program and rehabilitation orientation versus solely custodial in nature; and a change of wording in the last paragraph from inappropriately to mistakenly. We agree that the study conducted by the CDC was flawed primarily because the audit criteria and objectives were established by legislation without the input of the participating Departments. Based on the audit objectives outlined in the legislation, the four Departments and BSA created an audit plan and diligently collected the information specified. Because of the flawed audit criteria and objectives, the study resulted in distorted and inconclusive comparisons. This impacted the overall conclusions reached by the auditors. The CDC continues to believe that a combined effort by departmental staff that includes the Early Intervention Program favorably influences the outcome of workers’ compensation claims, with no one particular factor having a predominate influence. The cooperation and guidance provided by your audit staff during the audit period was very helpful to departmental staff. Please extend our appreciation to your staff for their efforts. Should you have any questions regarding the CDC’s Early Intervention Program, please feel free to contact Cora Monson, Assistant Deputy Director, Office of Environmental, Health and Safety Management, at 322-1375. C.A. Terhune C. A. TERHUNE Director Department of Corrections 65 *California State Auditor(cid:146)s comments on this response are on page 69. This page left blank for reproduction purposes only 66 STATE OF CALIFORNIA—YOUTH AND ADULT CORRECTIONAL AGENCY PETE WILSON, GOVERNOR DEPARTMENT OF THE YOUTH AUTHORITY 4241 Williamsbourgh Drive Sacramento, California 95823 Telephone (916) 262-1447 TDD: (916) 262-2913 California Relay Service (800) 735-2922 Web Site: www.cya.ca.gov April 2, 1998 Kurt R. Sjoberg State Auditor Bureau of State Audits 660 J Street, Suite 300 Sacramento, CA 95818 VIA: Thomas M. Maddock Acting Agency Secretary Youth and Adult Correctional Agency Subject: Response to “Early Intervention Program: Flaws Found in the 1997 Report on the Benefits of the Early Intervention Program” Dear Mr. Sjoberg : Thank you for the opportunity to review this Bureau of State Audits Draft Report. The Youth Authority generally agrees with its conclusions. The flawed audit criteria established by the original legislation, report- ing errors from departmental field offices and departmental calculation errors all impacted the final conclu- sions. However, we believe that departmental errors were made irrelevant due to the flawed audit design. AB 2163 mandated a comparison between unlike entities and the isolation of a factor that could not really be isolated. It is intrinsically difficult to compare entities as unlike each other as CDC, YA, and DMH because of their different missions, different clientele and widely divergent policies and procedures for managing their inmates. Additionally, workers’ compensation expenses as outlined in AB 2163 are dependent on a variety of factors, including the efforts and skills of local and departmental Return to Work Coordinators, the SCIF adjusters, the quality of legal representation, departmental policies, and legislative changes. All of these may influence the costs of the various elements outlined in AB 2163 as much or more than Early Interven- tion efforts. It is impossible to attribute increased or decreased workers’ compensation costs to any single factor such as Early Intervention. On March 31, 1998, staff from the Departments involved in this study met with Bureau of State Audits staff to discuss the draft report. While agreeing with the overall conclusions, we disagreed with some of the details. For example, the draft report likens CDC and YA custodial practices in contrast to the therapeutic environment provided by DMH when discussing client/employee interaction. However, the Youth Authority program is more than custodial. Our population is younger, more inclined to act out, and most of the Youth Authority wards are housed in open dormitories rather than lockdown units. Additionally, our institutional employees are not armed. All of these factors would make our workers’ compensation exposure different * than CDC. This and other issues were discussed with BSA staff and editorial changes were recommended. 67 *California State Auditor(cid:146)s comments on this response are on page 69. Kurt R. Sjoberg April 2, 1998 Page 2 We agree with the Bureau of State Audits that it would be imprudent to rely on this report to decide the future of the Early Intervention Programs. We would like to thank your staff for the cooperation and input provided by them during this audit process. If there are any questions regarding this response or any other aspect of this audit, please feel free to contact Tim Mahoney, Assistant Director for Labor Relations, Employee Assistance, and Safety, or his staff at (916) 262-1451 Sincerely, Francisco J. Alarcon Director 68 Comments &DOLIRUQLD(cid:3)6WDWH(cid:3)$XGLWRU“V(cid:3)&RPPHQWV RQ(cid:3)WKH(cid:3)5HVSRQVHV(cid:3))URP(cid:3)WKH ’HSDUWPHQWV(cid:3)RI(cid:3)&RUUHFWLRQV(cid:3)DQG WKH(cid:3)&DOLIRUQLD(cid:3)<RXWK(cid:3)$XWKRULW\ 7 R(cid:3)SURYLGH(cid:3)FODULW\(cid:3)DQG(cid:3)SHUVSHFWLYH(cid:15)(cid:3)ZH(cid:3)DUH(cid:3)FRPPHQWLQJ(cid:3)RQ WKH(cid:3) ’HSDUWPHQWV(cid:3) RI(cid:3) &RUUHFWLRQV“(cid:3) DQG(cid:3) &DOLIRUQLD(cid:3) <RXWK $XWKRULW\“V(cid:3)UHVSRQVHV(cid:3)WR(cid:3)RXU(cid:3)DXGLW(cid:3)UHSRUW(cid:17)(cid:3)(cid:3)7KH(cid:3)QXPEHUV FRUUHVSRQG(cid:3)WR(cid:3)WKH(cid:3)QXPEHUV(cid:3)ZH(cid:3)KDYH(cid:3)SODFHG(cid:3)LQ(cid:3)WKH(cid:3)UHVSRQVH(cid:17) 2Q(cid:3)SDJHV(cid:3)(cid:22)(cid:15)(cid:3)(cid:25)(cid:15)(cid:3)DQG(cid:3)(cid:26)(cid:3)RI(cid:3)WKH(cid:3)UHSRUW(cid:15)(cid:3)ZH(cid:3)PDGH(cid:3)WKH(cid:3)FKDQJHV(cid:3)ZH DJUHHG(cid:3)WKDW(cid:3)ZH(cid:3)ZRXOG(cid:3)PDNH(cid:3)DW(cid:3)WKH(cid:3)0DUFK(cid:3)(cid:22)(cid:20)(cid:15)(cid:3)(cid:20)(cid:28)(cid:28)(cid:27)(cid:15)(cid:3)PHHWLQJ(cid:3)ZLWK WKH(cid:3)GHSDUWPHQWV(cid:17) (cid:25)(cid:28) This page left blank for reproduction purposes only 70 STATE OF CALIFORNIA—HEALTH AND WELFARE AGENCY PETE WILSON, GOVERNOR DEPARTMENT OF MENTAL HEALTH 1600 - 9TH STREET SACRAMENTO, CA 95814 (916) 654-2309 April 2, 1998 Mr. Kurt R. Sjoberg, California State Auditor Bureau of State Audits 660 J Street, Suite 300 Sacramento, CA 95814 Dear Mr. Sjoberg: Thank you for the opportunity to review the draft of the Bureau of State Audit’s (BSA) assessment of the Legislative Report on the Early Intervention Program re- quired by Chapter 1034, Statutes of 1994. The Department of Mental Health (DMH) was pleased to be able to participate as a control group in the study of the Early Intervention Program. Our only comment relates to the assessment element to determine if the Early Inter- vention Program “Increases the total number of employees returning to work from work- related injuries.” At the bottom of page 5 and top of page 6, BSA concludes there is a “...possibility that the Early Intervention Program contributes to the increased number of employees returning to work from work-related injuries” at the California Department of Corrections (CDC) and the California Youth Authority (CYA) when compared to DMH. The study measured the percentage of injured employees returning to work during the 15 month data collection period. We believe our level-of-care staff generally have a greater exposure to serious physical injuries due to their direct, hands-on, therapeutic treatment of seriously mentally ill patients than do Correctional Officers and Youth Counselors. Therefore, the recovery time from these serious physical injuries in many cases exceeds 15 months. The DMH return-to-work rate could equal or exceed that of CDC or CYA if the comparison were made over a longer period of time. Thus, we believe the measure of this element is not conclusive. If you need additional information regarding this issue, please contact Jerry Beaman of my staff at 654-2527. Sincerely, STEPHEN W. MAYBERG, Ph.D. Director 71 This page left blank for reproduction purposes only 72 STATE COMPENSATION INSURANCE FUND State Contract Services 2450 Venture Oaks Way, Suite 500 Sacramento, CA 95833-3291 (916)567-7500 Fax (916) 567-7511 Mailing Address: P.O. Box 659011 • Sacramento, CA 95865-9011 March 30, 1998 Kurt R. Sjoberg, State Auditor Bureau of State Audits 660 J Street, Suite 300 Sacramento, CA 95814 Dear Mr. Sjoberg This is the State Compensation Insurance Fund’s response to your report entitled “Early Intervention Program: Flaws Found In the 1997 Report on the Benefits of the Early Intervention Program”. The State Fund is the third party administrator for the uninsured state agencies’ workers’ compensation programs. The State Fund provides claims adjusting and legal services to all three departments involved in this study. The State Fund was responsible for collecting some of the raw data used in the study. The data collected was entered on EXCEL spreadsheets and forwarded to the departments. The Fund did not attempt to interpret the data or draw any conclusions. The methods used to collect data are as follows: 1. Each department sent lists of claims that they felt met the audit criteria. 2. SCIF entered a code on the computer claim record for those cases. 3. At the end of the audit period, Data collection worksheets were sent to the claims adjusters who were handling the “EI” coded cases. 4. The data collection worksheets were returned to the SCIF Sacramento office where they were entered on EXCEL spreadsheets. 5. The completed worksheets were forwarded to the departments. During the entire audit period, representatives of all three departments, SCIF and the Bureau of State Audits met to be sure that deadlines were being met and acceptable methods were being used to collect data. The State Fund feels that the data collected reasonably reflects the information that was available to the adjusters at the single point in time that the worksheets were completed. Sincerely Rich Beaton Claims Manager cc: K. Bollier, F. Floyd 73 cc: Members of the Legislature Office of the Lieutenant Governor Attorney General State Controller Legislative Analyst Assembly Office of Research Senate Office of Research Assembly Majority/Minority Consultants Senate Majority/Minority Consultants Capitol Press Corps 74