FCMAT
Golden Plains Unified School District Report
organizational and staffing review
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Golden Plains Unified School District
Organizational and
Staffing Review
July 13, 2016
Joel D. Montero
Chief Executive Officer
Fiscal crisis & ManageMent assistance teaM
July 13, 2016
Martín Macías, Superintendent
Golden Plains Unified School District
22000 Nevada Street
San Joaquin, CA 93660
Dear Superintendent Macías:
In December 2015, the Golden Plains Unified School District entered into an agreement with the
Fiscal Crisis and Management Assistance Team (FCMAT) to conduct an efficiency review of the
district’s Food Service, Human Resources, Maintenance, Operations and Transportation departments
that will consist of the following:
1. The objective of this portion of the study is to assess the efficiency of the Food
Service Department’s procedures and practices for managing all operations. The
department is responsible for establishing the framework for overall operations,
allocating resources, providing functional guidance and assessing districtwide
opportunities to provide improved service. The team will evaluate the current
workflow and distribution of management and leadership functions in the
department. This will include but not be limited to food preparation, ordering,
inventory, cash and resource management, staffing, policies and procedures, federal
and state compliance, menu planning, warehousing and food storage, purchasing
and facilities, and provide recommendations for improved efficiency, if any. The
review will determine any constraints to productive management by evaluating
not only systems and structures, but employee responsibilities in relationship to
the district’s goals. This component will include reviewing documentation such as
board policies and administrative regulations, job descriptions, and gathering data
regarding current practices and procedures. Additionally, FCMAT may interview
other department or site staff to determine the efficiency and effectiveness of
services delivered.
2. The objective of this portion of the study is to conduct a review of the district’s
Human Resources Department and provide recommendations that will enable the
department to sustain best practices in the following areas: Department staffing level
and distribution of workloads, efficiency and effectiveness of customer service to
school sites and other departments, hiring process, status of up-to-date job descrip-
tions and personnel board policies, use of position control and employee evaluations.
3. The objective of this portion of the study is to conduct an organizational,
staffing and efficiency review of the district’s maintenance, grounds and custodial
operations.
a. The team will review job descriptions for all department positions; evaluate
capacity, scheduling, efficiency and functions; and make recommendations
for staffing and operational improvements. All recommendations will
include the estimated savings or costs for any proposed position reductions
or additions. This component will include interviews with district and site
employees regarding the level of service the department provides.
b. The team will evaluate the operational workflow of each function for the
Maintenance, Grounds and Custodial Department and make recommenda-
tions for improved efficiency and the implementation of standard industry
practices. This component will include the following:
i. Evaluate the district’s comprehensive maintenance and deferred main-
tenance plans to support and provide preventive maintenance for all
facilities, grounds, and the district’s major facilities systems (HVAC,
mechanical, plumbing, electrical and structural).
ii. Review the district’s maintenance work-order system for repairs of
facilities and equipment to ensure that all maintenance and repairs are
completed in a timely fashion, and that work-order status reports are
provided regularly.
iii. Evaluate the grounds and custodial service plans for each site to ensure
that the tasks and expectations for custodial and grounds employees
are clearly outlined and indicate a detailed daily and periodic schedule
for cleaning and simple repairs of the facilities. This will include the
evaluation of the summer and non-school day programs for specialized
cleaning and repairs.
4. The objective to this portion of the study is to conduct a review of regular home-to-school
transportation services. The following scope of work is provided:
a. Make recommendations for appropriate staffing levels and the organizational
structure for the Transportation Department based on best practices for
departmental operations of similar size and structure.
i. Personnel summary by district position
ii. Review job descriptions
iii. Review customer service records or logs
iv. Review support training by position
b. Review the operations of transportation services, which will include the
following for operations, routing, and scheduling and make recommenda-
tions to improve the operational efficiency for home-to-school transporta-
tion. FCMAT will review the following:
i. Student demographic data
ii. Average weekly ridership by site, resource and district and forecast
summary
iii. Routing methodologies, including the use of automated routing software
iv. Number of routes including board polices regarding walking distances
v. On-time performance and efficiency review
vi. Vehicle maintenance and inspection reports
vii. Loading and student counts
viii. School bus inventory, school bus replacement schedule and equipment
availability
ix. Field trips
x. Customer service or complaint logs
During fieldwork on February 16 and 17, 2016, the FCMAT study team visited the sites, conducted
interviews, and reviewed documentation. This report contains the team’s findings and recommenda-
tions.
We appreciate the opportunity to serve you and we extend thanks to all the staff of the Golden
Plains Unified School District for their cooperation and assistance during fieldwork.
Sincerely,
Joel D. Montero
Chief Executive Officer
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TABLE OF CONTENTS
Table of Contents
About FCMAT .........................................................................................iii
Introduction ............................................................................................1
Executive Summary ..............................................................................3
Findings and Recommendations .....................................................7
Organizational Structure ............................................................7
Food Service ...................................................................................9
Human Resources .......................................................................23
Maintenance .................................................................................29
Custodial .......................................................................................31
Grounds .........................................................................................35
Transportation .............................................................................39
Appendices ............................................................................................51
Golden Plains Unified school district
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ABOUT FCMAT
About FCMAT
FCMAT’s primary mission is to assist California’s local K-14 educational agencies to identify,
prevent, and resolve financial, human resources and data management challenges. FCMAT
provides fiscal and data management assistance, professional development training, product
development and other related school business and data services. FCMAT’s fiscal and manage-
ment assistance services are used not just to help avert fiscal crisis, but to promote sound financial
practices, support the training and development of chief business officials and help to create
efficient organizational operations. FCMAT’s data management services are used to help local
educational agencies (LEAs) meet state reporting responsibilities, improve data quality, and
inform instructional program decisions.
FCMAT may be requested to provide fiscal crisis or management assistance by a school district,
charter school, community college, county office of education, the state Superintendent of Public
Instruction, or the Legislature.
When a request or assignment is received, FCMAT assembles a study team that works closely
with the LEA to define the scope of work, conduct on-site fieldwork and provide a written report
with findings and recommendations to help resolve issues, overcome challenges and plan for the
future.
FCMAT has continued to make adjustments in the types of support provided based on the changing
dynamics of K-14 LEAs and the implementation of major educational reforms.
Studies by Fiscal Year
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Golden Plains Unified school district
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FCMAT also develops and provides numerous publications, software tools, workshops and
professional development opportunities to help LEAs operate more effectively and fulfill their fiscal
oversight and data management responsibilities. The California School Information Services (CSIS)
division of FCMAT assists the California Department of Education with the implementation
of the California Longitudinal Pupil Achievement Data System (CALPADS) and also maintains
DataGate, the FCMAT/CSIS software LEAs use for CSIS services. FCMAT was created by
Assembly Bill (AB) 1200 in 1992 to assist LEAs to meet and sustain their financial obligations.
AB 107 in 1997 charged FCMAT with responsibility for CSIS and its statewide data management
work. AB 1115 in 1999 codified CSIS’ mission.
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ABOUT FCMAT
AB 1200 is also a statewide plan for county offices of education and school districts to work
together locally to improve fiscal procedures and accountability standards. AB 2756 (2004)
provides specific responsibilities to FCMAT with regard to districts that have received emergency
state loans.
In January 2006, Senate Bill 430 (charter schools) and AB 1366 (community colleges) became
law and expanded FCMAT’s services to those types of LEAs.
Since 1992, FCMAT has been engaged to perform more than 1,000 reviews for LEAs, including
school districts, county offices of education, charter schools and community colleges. The Kern
County Superintendent of Schools is the administrative agent for FCMAT. The team is led by
Joel D. Montero, Chief Executive Officer, with funding derived through appropriations in the
state budget and a modest fee schedule for charges to requesting agencies.
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INTRODUCTION
Introduction
Background
Located in the western portion of Fresno County, the Golden Plains Unified School District
has a governing board consisting of seven elected representatives. The district was established
through unification in 1991 and includes the rural communities of Cantua, Helm, San Joaquin
and Tranquility. The district serves approximately 1,778 students in four K-8 elementary schools,
one comprehensive high school and a continuation high school and has experienced flat and
declining enrollment over the last several years.
The largest school is San Joaquin Elementary, which is located next to the district office. The
other schools are between five and 15 miles away.
In December 2015, the district entered into an agreement with the Fiscal Crisis and
Management Assistance Team (FCMAT) to conduct an efficiency review of the Food Service,
Human Resources, Maintenance, Operations and Transportation departments. FCMAT evalu-
ated the operational workflow of each function for the departments and made recommendations
for improved efficiency and standard industry practices. All the recommendations include
estimated savings or costs for any proposed position reductions or additions. This component
also included interviews with district and school employees regarding the level of service the
department provides.
Study Team
The study team was composed of the following members:
Eric D. Smith, MPA Rita Sierra Beyers
FCMAT Fiscal Intervention Specialist FCMAT Consultant
Templeton, CA Chula Vista, CA
Leonel Martínez Michael G. Rea*
FCMAT Technical Writer Executive Director
Bakersfield, CA West County Transportation Agency
Santa Rosa, CA
Judith E. Stephens
FCMAT Consultant
Nipomo, CA
*As a member of this study team, this consultant was not representing his respective employer
but was working solely as an independent contractor for FCMAT.
Each team member reviewed the draft report to confirm its accuracy and to achieve consensus on
the final recommendations.
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INTRODUCTION
Study and Report Guidelines
FCMAT visited the district on February 16 and 17, 2016 to conduct interviews, collect data and
review documents. This report is the result of those activities and is divided into the following
sections:
I. Executive Summary
II. Organizational Structure
III. Food Service
IV. Human Resources
V. Maintenance
VII. Grounds
VII. Custodial
VIII. Transportation
IX. Appendices
In writing its reports, FCMAT uses the Associated Press Stylebook, a comprehensive guide to
usage and accepted style that emphasizes conciseness and clarity. In addition, this guide empha-
sizes plain language, discourages the use of jargon and capitalizes relatively few terms.
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EXECUTIVE SUMMARY
Executive Summary
FCMAT conducted an organizational and staffing study to provide the Golden Plains Unified
School District governing board and administration with an independent and external review
of Food Service, Human Resources, Maintenance, Grounds and Custodial, and Transportation
departments. FCMAT evaluated each department’s staffing, using basic theories of organizational
structure, which include span of control, chain of command, and line and staff authority.
Food Service
Staffing ratios in the Food Service Department are high based on an analysis of meals per labor
hour, and the percentage of revenue for labor is projected at 53%, higher than the industry
standards of 40-45%. District staffing patterns are unusual for a Food Service Department, with
nine of 15 site staff members working eight hours per day and the rest working between five
and 5.7 hours per day. The head of the department (coordinator) is usually a management-level
employee, but it is highly unusual for site supervisors to be management.
Food costs as a percent of revenue are projected at 50% this year, higher than the industry
standards of 40-45%, despite slightly fewer meals served last year than in comparative districts of
the same size and type, and competitive food prices. The cafeteria fund has an excess of allowable
cash reserves and was mandated to spend down the excess within the next four years. The district
has a budget agreement with the California Department of Education (CDE) to accomplish this.
As a result, the cafeteria budget is experiencing planned deficit spending in the current fiscal year.
The district’s facilities are old, and the kitchens need extensive repair and remodeling. Plans are
underway to use a portion of the district’s general obligation bond proceeds to upgrade food
service facilities. Since the Food Service Department needs to spend down excess revenue, the
department can contribute to upgrades by purchasing new equipment and other allowable repairs
to kitchens.
Human Resources
During fieldwork, employees expressed concerns about the services provided by the Human
Resources Department. Concerns focused on the accuracy of sick leave and personal leave
balances; the timely notification of credential renewal; the monitoring of highly qualified
teachers; the proper placement of employees on the salary schedules; and the monitoring of
employee evaluations. Staff are interested in having the Human Resources Department manage
employee recognition programs.
Interviewees also expressed concerns about workers’ compensation claims; some stated the
number of claims is too high for a district of this size. Interviewees indicated some employees
have more than one claim; and claims in general are not well monitored.
Other issues include: unresolved lawsuits and grievances; disciplinary issues; a lack of training for
new employees and updated training as needed; and a lack of position control.
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EXECUTIVE SUMMARY
Maintenance, Grounds and Custodial
The Maintenance Department has two permanent maintenance workers for five school sites
and various support facilities. The department has only general maintenance workers and no
trade-specific personnel. Because the district is in an area that has extreme temperatures, it should
consider creating at least one heating, ventilation, and air conditioning, (HVAC) position. All
electrical work is contracted. It would be more cost-effective to create the position of electrician
instead of being dependent on outside electrical contractors.
The Maintenance Department uses School Dude, an electronic work-order system (The
Maintenance Log-In) that can be accessed by school site staff. School site staff enter work orders
in the system, and the director of maintenance and operations assigns tasks to the appropriate
personnel. As the work orders are completed, the maintenance staff document on paper informa-
tion such as the work performed, the amount of person-hours spent on the job, and the descrip-
tion and cost of materials used on each repair. The department secretary then enters the relevant
information in the electronic work-order system. This duplicate recordkeeping is inefficient. The
district would benefit from providing all maintenance personnel with computer access so they
can enter the information and use the work-order system to automatically generate time cards
and various reports.
The district does not have a formal preventive maintenance plan. However, it has regularly
scheduled filter changes for HVAC equipment districtwide. The district lacks a written schedule
of preventive maintenance for additional items such as HVAC and refrigeration equipment,
electrical panels, fire alarms, rain gutters, roofs, and exhaust fans. The director of maintenance,
operations and transportation should develop this schedule and establish priorities to effectively
use maintenance funding and materials.
The district should develop and formally adopt cleaning standards and expectations for custodial
work. The standards should include daily, weekly and monthly duties and should be developed
with the participation of executive management and be approved by the school board. The
standards should be developed before creating work schedules so that the schedules can include
adequate time to complete the tasks required by the standards. To develop meaningful standards,
planners, administrators and community members should agree on what constitutes cleanliness.
New custodians are typically hired from the substitute employee pool. Because the district has no
training program for substitute employees, these new custodial employees are unprepared. This
type of training program will benefit the district. The director of maintenance and operations
could provide this training using a curriculum that includes chemical use and mixing, required
daily tasks, and expectations regarding professionalism, attendance and interactions with students
and staff. Based on the custodial formula developed by the California Association of School
Business Officials (CASBO), the district is adequately staffed.
During fieldwork, FCMAT found that the district utilizes split positions for many functions.
Groundskeepers and custodians serve as part-time bus drivers The district’s reliance on split
positions has resulted in a service delivery model that is disjointed and leads to frustration among
staff, who believe they have insufficient time to complete their primary tasks. The district should
re-evaluate the use of split positions and discontinue creating additional positions of this type.
The district is demonstrably understaffed in grounds.
Most of the groundskeepers’ equipment is in good repair; however, each of the district’s riding
mowers is near the end of its life cycle. The district should also determine whether it would
be cost-effective to purchase a small backhoe to dig trenches. Currently, groundskeepers must
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EXECUTIVE SUMMARY
borrow a backhoe from the high school Agriculture Department, lease the equipment from an
outside vendor, or dig trenches by hand, all of which are not an effective use of the district’s
resources.
The district is in the process of changing joint powers authorities (JPA) for workers’ compensa-
tion and property and liability insurance. It should ensure that the JPA selected provides a risk
management component, including ongoing employee safety programs. Once this has been
accomplished, the district should develop a standardized training program to bring all district
procedures, departments and sites into compliance with federal, state and local regulations.
Transportation
A significant percentage of the Transportation Department’s budget is provided by state school
transportation funding, requiring comparatively little district contribution from the unrestricted
general fund. Several elements that are charged to the Transportation Department budget should
instead be charged to other departments. For example, parts and repairs for the district’s support
vehicles are all charged to the transportation budget The district operates 10.5 bus routes (the
half route is afternoon only), transporting approximately 608 students. One is a special education
route serving nonsevere students. The district does not follow Administrative Regulation 3541
since most bus routes travel on private, unpaved roads. Travel on these roads is suspended when
it rains. Traveling on unpaved roads causes premature bus maintenance problems and increased
costs. Bus route sheets do not contain directions, requiring additional work to train a new driver.
The department’s most immediate need is creating and filling the position of transportation
supervisor that is also a state-certified school bus driver instructor. A mechanic position has
also been open for some time. The California Highway Patrol (CHP) annually inspects buses
and the terminal including maintenance records, driver records and federal drug and alcohol
testing records and issues an annual report. For the four years included on the report, the district
received the CHP’s highest grade, which is “satisfactory.” When FCMAT was on site, the vehicle
maintenance records were not available because they were housed at one of the employee’s home.
This practice is illegal.
The district uses open purchase orders for parts and supplies. Department staff members indi-
cated that any purchase of more than a certain amount requires prior approval. One individual
indicated that a director is required to approve purchases of more than $2,000; however, another
stated the limit was $200. The district appears to lack a formal, articulated limit for open
purchase orders.
The district does not have its own fuel tanks on site and instead utilizes a commercial card-lock
facility in Tranquility a few blocks away from the bus garage. Each Transportation Department
employee has a card for the site for diesel fueling. If any gasoline vehicle requires fuel, the
employee must request the card and bring back the receipt. With this system, any employee with
a personal diesel vehicle could fuel it at any time. The district should have better fuel security
procedures. There is also no indication that anyone audits fuel invoices or compares the fuel
receipts to the invoices.
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EXECUTIVE SUMMARY
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ORGANIZATIONAL STRUCTURE
Findings and Recommendations
Organizational Structure
A school district’s organizational structure should establish the framework for leadership and
the delegation of specific duties and responsibilities for all staff members. This structure should
be managed to maximize resources and meet identified goals and should adapt as the district’s
enrollment increases or declines. The district should be staffed according to generally accepted
theories of organizational structure and the standards used in other school agencies of similar size
and type. The most common theories of organizational structure are span of control, chain of
command, and line and staff authority.
Span of Control
Span of control refers to the number of subordinates reporting directly to a supervisor.
While there is no agreed-upon ideal number of subordinates for span of control, it is
generally agreed that the span can be larger at lower levels of an organization because
subordinates at the lower levels typically perform more routine duties, and therefore
can be more effectively supervised, according to “Principles of School Business
Management” by Craig R. Wood, David C. Thompson and Lawrence O. Picus.
Chain of Command
Chain of command refers to the flow of authority in an organization and is charac-
terized by two significant principles. Unity of command suggests that a subordinate is
only accountable to one supervisor, and the scalar principle suggests that authority and
responsibility should flow in a direct vertical line from top management to the lowest
level. The result is a hierarchical division of labor as described in “Principles of School
Business Management.”
Line and Staff Authority
Line authority is the relationship between supervisors and subordinates. It refers to
the direct line in the chain of command. For example, the assistant superintendent of
business services has direct line authority over the director of fiscal services, and the
director of fiscal services has direct line authority over the fiscal services department
staff. Conversely, staff authority is advisory in nature. Staff personnel do not have the
authority to make and implement decisions, but act in support roles to line personnel.
The organizational structure of local educational agencies contains both line and staff
authority.
The purpose of any organizational structure is to help district management make key
decisions to facilitate student learning while balancing financial resources. The orga-
nizational design should outline the management process and its specific links to the
formal system of communication, authority and responsibility needed to achieve the
district’s goals and objectives.
The district’s organizational structure is flat, with many direct reports to the superintendent,
including mid-level management such as the director of maintenance and operations, who in
most school districts would report to the chief business officer. In order for the superintendent
to concentrate on his primary duties as chief executive officer and instructional leader of the
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ORGANIZATIONAL STRUCTURE
district, he should have a reduced span of control, delegating business and support functions
to the district’s chief business officer. This would include direct supervision of the director of
maintenance and operations, food service coordinator, and other mid-level managers with
general responsibility for school business operations. Similarly, the director of maintenance and
operations has an unreasonable span of control, placing on one employee the responsibility for
managing maintenance, grounds, custodial, facilities and transportation. At a minimum, the
district should create a transportation supervisor position, as described below, so that the direc-
tor’s transportation responsibilities may be delegated.
Recommendations
The district should:
1. Revise the reporting structure so that the director of maintenance and opera-
tions reports directly to the chief business officer.
2. Create a transportation supervisor position who reports directly to the
director of maintenance and operations.
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FOOD SERVICE
Food Service
Budget
A food service program should ideally be self-funded, with meal revenue funding expenses and
maintaining appropriate reserves. Because of its high free and reduced-price meal eligibility;
however, the program at Golden Plains Unified has supported itself and accumulated funds in
excess of regulations. Cafeteria cash reserves should not be higher than three months of expenses,
which is $453,771 in the current fiscal year. The district’s 2015-16 beginning fund balance was
$1,513,427. As a result, the district entered into an agreement with the CDE to spend down
funds according to an annual schedule over the next four years to reduce reserves to an allowable
amount. The plan is to spend down reserves by $100,000 this fiscal year, $300,000 in fiscal year
2016-17 and $359,000 in fiscal year 2017-18. Therefore, the cafeteria budget will reflect deficit
spending for at least the next four years. If future reserves continue to exceed the allowable
amounts of the spending plan, they may need to be adjusted.
The Fresno County Office of Education did not approve the district’s 2015-16 budget because
of an error in the calculation of revenue from the Local Control Funding Formula (LCFF). The
county office allowed the chief business officer to update the budget in the unaudited actuals
report, which was approved by the district’s board. The budget references used for 2015-16 refer
to the current working budget, which was revised at the first interim reporting period. According
to the working budget as of February 17, 2016, cafeteria revenue is projected to be $1,370,500.
This is a 5% increase from 2014-15 actual revenues. A comparison of meal counts from October
2014 and 2015 found that participation dropped by 6% although November and December
claims showed a slight increase. Therefore, revenue could be lower than projected this year.
The food and labor costs in this year’s budget are high as a percentage of revenue. The industry
standards for these expenses are 40-45% each for food and labor. Current-year projections show
labor at 53% of revenue and food at 50%. In 2013-14, these numbers were 42% for labor and
44% for food, which are within the norms. In 2014-15, they were both 50% of revenue.
Classified staff received a 7% raise effective May 2015 and earn between $13-$15 an hour, which
is a competitive wage. Site supervisors make between $31,750-$45,232 annually, which may
seem low for management positions, but is competitive for site supervisors. The rising food and
labor expenses are not an immediate concern when the department has excess reserves. However,
when the reserves are reduced to allowable levels, the district should closely monitor these high-
er-than-desirable expenses.
According to unaudited actual budget reports from prior years, the district did not charge the
cafeteria fund indirect costs in 2013-14. The fund was charged in 2014-15, and this is included
in the working budget for the current year. However, the amounts charged in both years are
less than the allowable rate based on the California statewide averages. The 2014-15 allowable
rate was 5.69% and the current year is 5.11%. Because noncapital expenses were $1,347,313
in 2014-15, indirect charges should have been $76,662. This year’s noncapital expenses are
projected to be $1,445,952; therefore, indirect charges should be $73,888. Instead, the charges
shown on these budgets are $13,500 for 2014-15 and $37,251 in the current year. Charging the
full allowable amount would help reduce the department’s excess funds and include the true cost
of the food service program.
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FOOD SERVICE
The California School Accounting Manual (CSAM) has a detailed explanation of how to
calculate local indirect cost rates if state averages are not used. Indirect cost rates are charges
for general management costs of the administrative activities necessary for the agency’s general
operation such as accounting, budgeting, payroll preparation, personnel services, purchasing, and
centralized data processing. The charges are applied to total expenses excluding capital outlay.
Since the food service coordinator is new to the position, she has not been involved in budget
development or management. She has taken some of the CDE’s child nutrition classes, but still
needs more education on the budget and should be involved in the budget process in the future.
Recommendations
The district should:
1. Closely monitor the budget to ensure it adheres to the spending plan and
adjust it as needed if excess reserves continue to accumulate.
2. Track revenue and any meal counts in light of the probability of continued
decline in enrollment and meal participation.
3. Monitor food and labor expenses as a percentage of revenue and reduce these
if revenue begins a significant decline.
4. Charge the full allowable amount of indirect costs to the cafeteria fund.
5. Provide the food service coordinator with budget training and ensure this
position is involved in developing and managing the cafeteria budget.
Staffing and Meals Per Labor Hour
Because labor is generally the largest expense in a food service operation, it is important to ensure
staffing ratios are appropriate. Staffing ratios should be adequate to meet program needs without
being excessive, resulting in significant costs.
Golden Plains Unified consists of four (K-8) elementary schools, one comprehensive high school
and a small continuation high school. District enrollment is 1,778. The district participates in
the National School Breakfast and Lunch Programs as well as the after-school snack program.
All the schools prepare their own meals except for Tranquility Elementary School, which obtains
its food from Tranquility High School, located across the street. The two campuses also share
staff.
District staffing patterns are unusual. In addition to the food service coordinator, who is in
charge of the program, the supervisors at Tranquility High School, Cantua Elementary and San
Joaquin Elementary schools are classified management. This accounts for 25% of the employees
in the department. This is an expensive practice, and site supervisors do not need to be manage-
ment employees in a district of this size.
Most site staff work eight hours a day, which is highly unusual in a school cafeteria setting.
Supervisors commonly work an eight-hour day, but most other staff usually work less than six
hours and sometimes as little as three to four. The district staffing pattern is expensive in salaries
and benefits and also requires scheduling lunch breaks for all, which decreases productivity.
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FOOD SERVICE
Meals per labor hour (MPLH) is an industry standard used to measure staff efficiency and help
determine the appropriate staffing levels in a food service operation. Only labor hours for food
preparation, cleanup and meal service are generally included in this calculation because it is a
measure of the labor used to prepare and serve the meals at sites. Management and clerical time
is not normally included. Since site supervisors and clerks contribute to production, and no clear
division exists between production and clerical and management duties, all site hours are counted
in the labor calculation. The only position not counted is the coordinator.
An analysis of meals per labor hour was performed for district schools and is attached as
Appendix A to this report. The analysis was conducted using meals served in October 2015.
Because October is the cutoff for prior-year eligibility and new application processing, October
generally provides an accurate snapshot of participation in the program.
MPLH can be calculated in many ways, but consistency is important no matter the method.
Breakfast is sometimes counted as a fraction of a meal equivalent because it is simpler to prepare
and serve. District breakfasts include many ready-to-serve items, but some are also cooked. These
meals were given full weight in this analysis. If the district had a la carte sales, they would be
converted into meal equivalents by dividing the total dollar of the sales by an average of breakfast
and lunch prices. This would be added to meal counts. However, since the district does not
have these sales except a few adult meals, this was not included. The district serves meals and
after-school snacks at all schools, and these were included in the meal analysis. The snacks were
counted only as one-third of a meal equivalent because they consist of only two items that are
prepackaged and require little labor.
Meals for Del Rio Continuation High School are included in Helm Elementary’s and Tranquility
Elementary is included in Tranquility High School since they share the same labor. The results
indicate that district staffing ratios are too high, with individual schools ranging from 23-26
and a district average of 24 MPLH. This indicates overstaffing, which was also confirmed by site
observations and the percentage of labor costs.
The Tranquility High and Elementary schools combination was the lowest in productivity at 23
MPLH. San Joaquin Elementary was the next lowest at 24. Site observations during fieldwork
indicate that these sites appear to have more staff than needed. The serving setups and method of
counting students could be modified to streamline both sites.
The district has discussed the idea of converting Tranquility Elementary School into a full
cooking kitchen instead of receiving meals from Tranquility High School. Considering the
proximity of the schools and the fact that their basic menus are the same, sharing labor and
continuing to prepare the meals at the high school would be much more efficient. The time
spent transporting and serving the food at the elementary school is only 2-3 hours for both
breakfast and lunch. Staff at the school serve an average of 115 breakfasts and 234 lunches per
day. Far more labor would be required for a separate cooking kitchen at the elementary school,
and the food would be the same. The district should carefully consider this issue. Unless staff is
transferred from the high school, and no personnel is added to either site, the proposed change
would not be cost-effective, especially because of ongoing declining enrollment and decreased
meal participation.
Findings of low MPLH would normally result in the need to consider staffing reductions. This
is not a priority at present since the district has excess reserves; however, MPLH could be an
important factor if participation continues to decline. Declining participation results in less
revenue, and a significant decrease could necessitate staff changes. Fewer hours and possibly fewer
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management positions may be needed in the future. The district should continue to track MPLH
so it can monitor this situation. Moreover, future vacancies in the department should be carefully
evaluated to determine if they are necessary or could be modified to reduce costs.
The involvement of the site supervisors in daily food production is not clearly delineated. The job
descriptions do not list hands-on food production duties, only administrative and supervisory
duties. Although the food service coordinator believes supervisors are extensively involved in
food production, she is new to her role and has not had time to thoroughly observe the sites.
Site observations during the FCMAT review indicated varying amounts of involvement from
these staff members. They appear to be mostly involved in supervision and administrative duties
except at Cantua Elementary. Since only two people are assigned to the site, the supervisor must
participate in the hands-on food preparation duties.
Site supervisors in a district this size should be involved in food production duties. Otherwise,
overstaffing is likely. A district of this size would normally assign the administrative duties to a
supervisory role such as the coordinator.
In addition to the supervisors, two positions are called cafeteria clerk/cook’s helper, one at San
Joaquin Elementary and one at Tranquility High School. The clerk duties at the high school basi-
cally involve tallying daily meal counts; however, the supervisor also has a role in this task. This
is a duty of the supervisor at Cantua Elementary and the cook at Helm Elementary. The clerk at
San Joaquin counts meals for that site and consolidates districtwide meal counts for reimburse-
ment claims, which she submits monthly to the state. These meal counts are hand-tallied at some
sites and completed on spreadsheets at others. This lack of consistency and technology is ineffi-
cient. With a computerized point-of-sale system, these tasks could be performed automatically,
which is more efficient and accurate. However, this approach may cause students to take longer
in the lunch lines because they have to enter their ID numbers. Some Provision 2 districts still
prefer using a point-of-sale system though individual student information is not a requirement.
Another approach would be for the department to create a standardized spreadsheet, which can
be consolidated for claim forms.
Another area that affects productivity and personnel management is that all staff members take
extended lunch breaks. Eight-hour employees combine morning and afternoon breaks with
lunch and take a one-hour break before the student lunch period. Five-hour employees combine
one break with lunch for a 45-minute lunch break. All these employees take this break at the
same time, which results in a one-hour time period with no production. Staff indicated they
do not have time to divide breaks, but a review of schedules and observation of site production
suggests this is not the case. According to food service staff, combining breaks is a longstanding
practice that may have once been included in a verbal agreement with the union, but no written
agreement appears to exist. The district should research this matter and work with the employee
bargaining unit to implement staggered breaks to improve productivity.
Increasing meal participation and therefore revenue can help compensate for overstaffing.
Because the district participates in the Provision 2 option, participation is high, especially at
lunch, but it could be considerably higher at breakfast. Ideas for improving this will be discussed
in the meal program section of this report.
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Recommendations
The district should:
1. Assign the food service coordinator or another member of her staff to
regularly track meals per labor hour.
2. If revenue begins to decline significantly, review staffing and make
adjustments as needed. Because meal participation may be dropping,
future vacancies should be carefully evaluated to determine whether it is
necessary to fill them.
3. Review overall staffing patterns in the future to determine whether some
job classifications, such as supervisors, are necessary, especially if revenues
and reserves are insufficient to support them.
4. Ensure the high school continues to prepare meals for Tranquility
Elementary School. This practice is much more efficient and cost-effective
than creating a cooking kitchen at the elementary school. However, if the
district proceeds to make Tranquility Elementary a cooking kitchen, the
Food Services Department should reassign staff from the high school and
not replace those hours.
5. Consider purchasing a point-of-sale system to track meals instead of
performing a hand tally of meal counts. Another option is to create a
standardized spreadsheet that all sites use to enter data and that can then
be consolidated for claims.
6. Work with the employee bargaining unit to implement staggered breaks
for greater productivity. If this is agreed upon, it should be in memorial-
ized in writing.
7. Clearly delineate the roles of the site supervisors with the expectation that
they must participate in regular food service duties daily.
Meal Program
Nutritional Requirements
The district participates in the National School Lunch and Breakfast programs, which are regu-
lated by the United States Department of Agriculture (USDA) and the California Department
of Education. During federal reauthorization in 2010, regulations were updated to become the
most comprehensive changes to the program in 15 years. Initial guidelines became effective in the
2012-13 school year and have continued to become stricter.
Section 9(a)(4) of the Richard B. Russell National School Lunch Act (NSLA) requires that school
meals reflect the latest Dietary Guidelines for Americans (Title 42 United States Code Section
1758(a)(4)). In addition, Section 201 of the Healthy, Hunger-Free Kids Act of 2010 amended
Section 4(b) of the NSLA to require the USDA to issue regulations to update the meal patterns
and nutrition standards for school lunches and breakfasts based on the recommendations issued
by the Food and Nutrition Board of the National Research Council of the National Academy of
Sciences (Title 42 United States Code Section 1753(b)). The following websites contain addi-
tional information regarding these issues:
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http://www.fns.usda.gov/sites/default/files/NSLA.pdf
http://www.fns.usda.gov/sites/default/files/HealthyHungerFreeKidsActof2010.pdf.
The new regulations seek to increase the availability of fruits, vegetables, whole grains, and
fat-free and low-fat fluid milk on school menus; reduce the levels of sodium, saturated fat and
trans fat in school meals; and meet the nutritional needs of school children within specified
calorie requirements. The intent is to provide meals that are high in nutrients and low in calories.
Districts must also offer a wider variety of vegetables, including specified weekly amounts of
vegetable subgroups. These subgroups include dark green, red/orange, starchy, and legumes.
While this is nutritionally sound, it has complicated menu planning and to some extent, student
acceptance. A full cup of fruit must be offered at breakfast for all grade levels. Half a cup of fruit
and three-fourths of a cup of vegetables must be offered to K-8 students at lunch, and one cup
of both fruit and vegetables must be offered during that meal for high-school students. Students
must take at least half a cup of fruit or vegetable with both breakfast and lunch regardless of
whether they want it. Districts have experienced an increase in waste because of this requirement.
Offer versus serve is a meal planning option that allows students to decline some of the food
offered in a reimbursable meal. The goal is to reduce food waste (and extra expense) and permit
students to choose foods. At least five items must be offered at lunch and four at breakfast, but
students are required to take only three items at each meal. One item is required to be a fruit or
vegetable, but aside from that, students may choose whatever they want. Offer versus serve is
required by regulations at the high school level and highly encouraged at other grade levels.
Golden Plains Unified has offer versus serve at all sites and seems to follow it with one exception.
Site observations indicate that more staff training is needed to ensure complete meals are served.
At Cantua Elementary, the staff member who checks off students at the end of the line also
ensures they take all required components. However, this employee allows students to leave the
required fruit serving on a “share table (located on the line),” where the item can be taken by
other students. A state reviewer would disallow a meal without this serving. These tables must
be located elsewhere in the cafeteria since students are required to leave the line with a complete
meal.
Observation and review of food production records indicated that district menus follow compo-
nent requirements (for meats, grains, fruit, vegetables and milk). However, the department
has not analyzed the menus to ensure that they meet nutritional requirements for calories,
fat and saturated fat. The department has not had a state administrative review since the new
requirements became effective, so that aspect of the menu compliance has not been verified.
The department also does not have a nutritional analysis software program, and although this is
not required, the food services program must be able to verify it meets all requirements. These
programs are available for purchase, but take a considerable amount of time to set up. With all
the recent changes experienced by the department, implementing this type of program may be
impractical at present. The coordinator should work with the state nutrition consultant to obtain
direction in this area.
Recommendations
The district should:
1. Train staff in the menu components and offer versus serve. Supervisors and
the coordinator should monitor to ensure compliance.
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2. If the share table is retained, locate it away from the serving area, and ensure
all students leave the line with a complete meal.
3. Seek guidance from the state about how to proceed with nutritional analysis
of menus. Purchasing a nutritional analysis program could be considered in
the future.
Menus
The district’s daily menu selections are simple. All schools follow the same basic menu, offering
cereal and one other item at breakfast with sides of fruit, juice and milk. All schools offer
the same lunch entree plus two additional selections of pizza and either a chicken burger or
hamburger at the high school express line. The menu specifies vegetable selections, but fruit is
listed as “assorted fruits,” and the sites decide what to serve. This gives the department flexibility,
but does not ensure all sites meet nutritional goals. Staff indicated that delivery problems are
one reason for this practice; sites are sometimes shorted or food is not delivered in time for meal
service. The coordinator should plan specific menu items. If substitutions are necessary, sites can
note these on the production records, which is within regulations.
The elementary schools have only one entree choice per day, which can decrease student satis-
faction. The department could consider a simple second entree such as yogurt or a sandwich
made of ingredients like peanut butter or cheese. Some districts offer a second hot entree such as
burritos or pizza. Students are not required to take an entree they dislike, but choosing no entree
at all results in a meal that is not filling or appealing.
The department has enough staff to prepare more than one entree. Once the staff determines the
average quantities needed, this practice should not create more waste.
The high school serving area has a separate express line offering either a burger or pizza, and
the other line has the same item as the elementary schools. This practice is more effective than
offering only one entree choice, but observation indicated that more students chose the express
line, creating an imbalance in the flow. On the day of observation, hamburgers were provided in
the traditional line as well, so the menu was redundant. The express line provides burgers several
times a week although these were changed to chicken burgers when the main line had beef
burgers. On some days, the regular menu and express line both offer pizza although they are of
a different type. Students may be more satisfied if they have the same menu on each line so they
can avoid selecting a line based on the choices provided. The main entree and the express choices
could remain the same but be made available on both lines.
Recommendations
The district should:
1. Consider adding a second daily entree choice to the elementary school menus.
2. Consider offering the same menus in both lines at the high school.
3. Assign the coordinator to specify the fruit choices on the daily menu. Any neces-
sary substitutions should be noted on production records.
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Participation
Free and reduced-price meal eligibility is at 86.6%, and the district participates in a meal option
called Provision 2. This allows all students to eat for free regardless of eligibility status. The
district is not required to collect or process applications every year or keep records of individual
students who participate in the program, but it maintains an overall total of meals served.
Reimbursements are paid according to free, reduced and paid percentages in the base year. This
streamlines the meal counting process and generally encourages high participation.
An average of 90% of district students eat lunch every day, but breakfast participation is much
lower, at 39%. This is not unusual. Students may arrive late or not be hungry before school.
Since breakfast is important for health, behavior and academic performance, increasing participa-
tion would be worthwhile and could result in increased revenue.
All district sites serve breakfast before school. Many other districts with high eligibility serve
breakfast in the classroom, which can greatly increase participation. It may be advantageous to
San Joaquin to consider this option. The CDE and USDA websites have many references to
breakfast in the classroom that can be helpful in explaining how the program works and justi-
fying it. Some examples are as follows:
http://www.fns.usda.gov/sites/default/files/toolkit_tenreasons.pdf
http://www.cde.ca.gov/ls/nu/sn/yr10jtltr0701.asp
Menu items can be simple and either delivered to classrooms by food service or picked up by
designated students on the way to class. The process does not necessarily interfere with classroom
activities or instructional minutes; in fact it can be incorporated into lessons. Meal counts can be
performed as part of attendance counts. Garbage can immediately be placed outside classrooms
for custodians to collect.
Implementing breakfast in the classroom will require the district to obtain approval from the
state, but it should be able to do so relatively easily. The district can observe the process and get
ideas on implementation by contacting other nearby districts that offer breakfast in the class-
room.
Many high schools serve breakfast at a morning nutrition break, which seems to be preferred by
most high school age students. Some districts serve a breakfast before school and at nutrition
break (second-chance breakfast), but students can only eat once. Since the district does not have
a computerized system of tracking individual student meals, it could not prevent students from
having two breakfasts. Therefore, if Tranquility High School implemented a later breakfast, it
would have to eliminate the before-school service.
Changing to breakfast in the classroom for elementary schools and mid-morning breakfast at the
high school would probably double the breakfast participation. This would help students nutri-
tionally and academically as well as generate increased revenue for the food services program.
Recommendations
The district should:
1. Consider providing breakfast in the classroom for elementary schools.
2. Consider switching from a before-school breakfast to a mid-morning serving
time for high school students.
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Serving Lines
San Joaquin Elementary serves the most students with 740 lunches per day. In the cafeteria,
two lines flow into a split serving area with duplicate staff on both sides, but the facility is still
crowded, and the lines last one and a half hours. Four staff members work behind the serving
counters and two at the end of the line, counting students and checking trays for completeness.
If more items were portioned for self-service, the lines could operate with 2-3 people behind
them. If a point-of-sale computer with a double PIN pad were used for meal counts, only one
person could check off trays.
San Joaquin has a separate serving kitchen in a building near the main kitchen, which was a
serving area and is being upgraded for a middle-school serving kitchen. The space has roll-up
serving windows and a three-compartment sink and large storage area. A spacious cafeteria
adjacent to the kitchen is already furnished with tables, and ovens, warming carts, refrigerators
and work tables were ordered. When upgraded this space will be the kitchen and serving area for
middle school students. Because of the school’s low MPLH, the district could transfer personnel
from the elementary kitchen instead of adding staff. With meals served from two windows, it
may be more efficient to use a point-of-sale computer instead of checklists to count students.
Helm Elementary School is located eight miles from San Joaquin, and all its food except milk is
delivered from there. Helm Elementary has one staff member, an eight-hour cook. The kitchen is
small but adequate and efficiently set up, with a serving counter opening into the cafeteria. The
food is set up for self-service by the students, and the cook oversees the process behind the line.
A staff person from San Joaquin, often the food service coordinator, comes to Helm at lunch to
check off students. However, with an average of 105 lunches served per day, the cook should be
able to accomplish this task.
Cantua Elementary School has a traditional kitchen with a serving line opening into the cafe-
teria. Food is set up on the counter, with one person behind the line and one person checking off
students at the end of the line. This seems to work efficiently.
Tranquility High School was discussed in the menu section of this report, and it basically has a
double serving line that combines into one at the end for meal counts. Two staff members work
on each serving line and two check off meals at the end. A staff person also works in the kitchen.
Because most items are self-serve, one person on each line would likely suffice, with back-up
supplies refilled by the person in the kitchen. With a point-of-sale system that has a double PIN
pad, only one person could be used to check off meals.
The Tranquility High School cafeteria line is near a long counter between the kitchen and cafe-
teria. One person serves food, and one checks off students, which seemed to work efficiently.
Recommendations
The district should:
1. Consider purchasing a point-of-sale computer system for collecting meal
counts at least for the high school and the new San Joaquin middle school
kitchen. This would make meal counts more accurate and require fewer staff.
Only one person should be needed for meal counts at the end of the line.
This would require students to enter a PIN number in the computer, but
middle and high school students should be able to easily accomplish this.
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FOOD SERVICE
2. If a point-of sale-system is not considered for all sites, create a standardized
spreadsheet so meal tallies can be totaled and consolidated more easily and
accurately.
3. When the middle school kitchen is completed at San Joaquin, transfer staff
from the main kitchen and modify serving procedures at the main kitchen;
more items should be self-serve so fewer servers are needed behind the line.
Purchasing
The district belongs to the San Joaquin Valley Purchasing Coop for food purchases and receives
competitive prices. The high percentage of food cost mentioned earlier may be the result of staff
not paying close attention to inventory or not using production histories, resulting in excessive
ordering or preparing.
The site supervisors at all schools except Helm order directly from vendors using purchasing
guides prepared by the food service coordinator, and the supervisor from San Joaquin places
orders for Helm. Helm only receives milk directly from vendors, and the rest of the food is deliv-
ered from San Joaquin. The food service coordinator delivers these items using a shared district
van and makes extra deliveries to other sites if they are short on products. Since other depart-
ments share the van, it sometimes is not available when needed by food services. The department
should consider purchasing its own delivery van or small truck, and delivery should be assigned
to another staff member so the coordinator can concentrate on administrative and supervisory
duties.
The food service coordinator orders commodities for all sites based on menus. These are delivered
to San Joaquin Elementary, which stores them until they are requested by sites.
The food service coordinator oversees site orders to ensure sites order the correct products from
designated vendors.
Recommendations
The district should:
1. Continue utilizing the purchasing coop to obtain competitive pricing.
2. Assign the coordinator to delegate delivery activities to another staff person.
3. Consider purchasing a small delivery vehicle for food services.
Facilities and Equipment
The kitchen facilities at district sites are old and in great need of repair or remodeling. The
district has ample funds to spend on facilities based on its excess cash reserves, and food service
upgrades are part of the plan. All sites need upgrades and repairs, but the highest priorities are
discussed below. Much of the equipment at all sites is old and in need of replacement, and the
cafeteria fund can pay for a significant amount of it.
The Tranquility High School kitchen appears to be in the best condition of all the schools
although some areas are in need of repairs, including a section in the ceiling above the food
preparation area that reportedly leaks in the rain and has crumbling plaster. Just outside the
kitchen in an area with an outdoor freezer and delivery area, the pavement is cracked and
uneven, making access difficult if not hazardous. This cracked, uneven surface continues to a
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nearby walkway used for transporting carts of food to the elementary school across the street. It is
difficult for staff to push the carts through this spot, and it needs to be resurfaced.
Tranquility Elementary School is across the street from the high school. Meals are cooked at the
high school and transported ready to eat at the elementary school. The elementary kitchen is old
and worn. The floor tiles are chipped and peeling, and counter tops are plastic laminate, which
is prone to chipping. The walls have spots with broken plaster, and the space has a great deal of
old unused equipment. An architectural plan to upgrade the site was approved, and the board has
given direction to proceed with the plans. No decision has been made on whether to convert the
kitchen into a cooking kitchen. If this does not occur, cooking equipment will not be necessary,
only warming equipment and stainless serving counters. If the site remains a serving kitchen, it
will be important to improve the pathway from the high school kitchen to the elementary school.
Also needed will be improved transport carts with sturdier wheels or a long bed golf cart outfitted
with insulated food containers.
The kitchen at San Joaquin Elementary is old and needs to be remodeled. The walls and floors
are peeling and crumbling, the equipment is aged, and the fire suppression system is outdated.
Storage spaces are spread throughout many areas and are difficult to access. Plans were approved
for a total upgrade, and the district plans to proceed with the project.
Part of the department’s spending plan includes equipment purchases to bring sites up to stan-
dards. Staff mentioned that their computers and software are old and need replacing.
The coordinator’s office also needs improvement. She has been placed in what appears to be a
closet or small storage room near the stage in the cafeteria at San Joaquin. The room is small and
cramped, making it difficult to complete her administrative duties. If the coordinator stays at San
Joaquin, her office could be added to the new kitchen plans or in another place on campus or in
the district office. The office should allow for some privacy for discussions with employees.
Recommendations
The district should:
1. Continue with upgrade plans for the sites identified as priorities.
2. Perform site inspections at all sites to identify other necessary facility repairs
and upgrades and equipment needs.
3. Upgrade the high school pavement and pathway outside the kitchen as a
priority to eliminate the hazard. The broken ceiling in the high school kitchen
should also immediately be repaired because it is a hazard and food safety
concern.
4. If Tranquility remains a serving kitchen, purchase better transport carts with
sturdy wheels or consider buying an extended bed golf cart.
5. Locate a more appropriately sized space for the coordinator’s office
Staff Training
All site leaders (supervisors) and the coordinator are new to their positions this year. The new
coordinator indicated her position has been vacant since the previous person left three years ago,
and previous administrators deemed the position unnecessary. As a result, the program has had
little oversight. The coordinator has spent much of her time this year in hands-on food produc-
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FOOD SERVICE
tion and food deliveries to give new site supervisors time to learn their jobs. Site observations and
training have not been priorities. The district should implement training focused on program
requirements, food safety, purchasing, inventory and supervision. Many staff members indicated
they could benefit from more training in computer technology and the use of programs such as
Excel.
Site staff should also receive ongoing training especially in program requirements and food safety.
The coordinator stated she expects a state administrative review next year. To prepare, she should
attend a state training specifically focused on the administrative review. Since this will be her first
state review as coordinator, she needs a significant amount of training and preparation.
Training is essential in any job, but it is also required by new regulations included in the Child
Nutrition Act. This requirement became effective on July 1, 2015. The act mandates professional
standards and annual training for child nutrition directors, managers and staff. The annual
training hours required vary with the position. Trainings should be documented and will be
evaluated during administrative reviews.
Information about this mandate and training resources are available at the following website:
http://professionalstandards.nal.usda.gov/
Recommendations
The district should:
1. Plan and implement trainings for all levels of food service staff.
2. Ensure all staff receive the required number of hours for their positions and
trainings are documented.
HACCP Food Safety
Proper food handling is essential for any food service operation to maintain fresh foods and avoid
food-borne illness. The food service operation must follow all local and state health regulations,
and school districts participating in the federal meal program must follow a specific format in
their food safety plan, the Hazard Analysis and Critical Control Point (HACCP). All food safety
policies and procedures must be outlined in HACCP-based standard operating procedures. The
HACCP has been required since 2005 and is a comprehensive food safety plan that includes a
detailed and specific format and complex methods. The department has a HACCP plan that
appears to have been customized for the district. However, staff was unsure what HACCP was
and had trouble locating the manual. The plan should be reviewed to determine if it still follows
the district’s food service procedures, and a copy should be available at all sites. All staff members
should be aware of the HACCP plan and the location of the manual. Temperature logs for food
and equipment should be part of the plan, and the form noted in the manual should be posted in
the kitchens and regularly updated.
The staff appears to have food service knowledge and have completed food safety certification,
but HACCP is still required. With all the changes in the department, updating the manual is not
a priority, but copies of the original plan should be at all sites and staff should be able to locate
them.
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Recommendations
The district should:
1. Locate the HACCP manuals and ensure they are readily available at all sites.
The department should update these documents when time allows.
2. Provide all staff with ongoing food safety training.
Wellness Program
Wellness policies and wellness committees have been required for school districts participating in
the National School Lunch Program since 2006. This requirement was part of the federal Child
Nutrition Reauthorization Act of 2004.
The Healthy, Hunger-Free Kids Act of 2010 specified new requirements for wellness policies,
including the following:
1. Designate one or more school officials to ensure that the school complies with
the policy.
2. Include goals for nutrition promotion.
3. Expand the committee members to include physical education teachers and
school health professionals.
4. Inform and update the public about the content and implementation of the
policy. Report on implementation annually at a board meeting.
Information about requirements of a district wellness policy and suggestions for implementing
one are available on the CDE website:
http://www.cde.ca.gov/ls/nu/he/wellness.asp
Golden Plains Unified has a generic wellness policy, but not a wellness committee nor is the
district implementing the policy or reporting on it as required.
Recommendations
The district should:
1. Create a wellness committee with the required participants.
2. Design a method of policy implementation, document progress and report on
the committee’s activities annually at a board meeting.
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HUMAN RESOURCES
Human Resources
Staffing
The Human Resources Department is staffed with a director who was hired on the first day
of FCMAT’s fieldwork and was scheduled to report to work in March 2016. Of the prior two
directors, one was in the position for a year, the other for a week. The department has no clerical
support.
During fieldwork, staff opinions were divided as to the appropriate level of staffing for the
department. Some supported adding a clerical person; others did not. Two comparable districts,
as determined by Ed Data, have staffed their Human Resources departments with a single
person, either a director or an administrative assistant.
Recommendation
The district should:
1. Provide Human Resources temporary clerical support so the department
may be properly organized and updated. This temporary support could be
provided by realigning resources or adding temporary personnel.
Salary Schedules
Two salary schedules (classified and the classified management/supervisory/confidential) were
provided to FCMAT. The latter schedule has ranges with fewer steps than other ranges. On the
classified schedule, Range 16 has only Step 1, which is approximately 1.8 times the salary of
Range 15, Step 1. Only one position is assigned to this range, which has fewer steps than other
ranges.
The best practice is to have schedules with salaries that are equitably distributed. This is often
accomplished by having 2.5% increments between steps and ranges.
Recommendation
The district should:
1. Conduct a salary survey of classified, management, supervisory, and confi-
dential positions. Determine the best way to organize the salary schedules to
provide equity to all employees.
Job Descriptions
During the FCMAT fieldwork, concerns were expressed regarding employee job descriptions.
These documents are outdated and difficult to find. Some employees who do not want to
perform a task have reportedly indicated the duties are not in their job descriptions.
Several classified job descriptions were provided to FCMAT. Some were undated and appeared to
be many years old based on the typeface. One was revised in 2015.
District job descriptions lack a consistent format. Most do not include working conditions, and
some do not indicate the position’s required knowledge and abilities or essential functions. The
best practice is to have current job descriptions that include working conditions, required knowl-
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HUMAN RESOURCES
edge and abilities and the job’s essential functions. This practice supports managing programs
such as workers’ compensation, return to work and a reasonable accommodation as well as
holding employees accountable.
Recommendations
The district should:
1. Work with the applicable employee bargaining unit as necessary to update
all job descriptions to include current responsibilities and those necessary to
support the district’s needs.
2. Work with the applicable employee bargaining unit as necessary to stan-
dardize the format of job descriptions and include working conditions and
required knowledge and abilities.
Board Policies
Golden Plains Unified uses Gamut Online, a California School Boards Association online policy
information service, as the basis for board policies and administrative regulations. Gamut Online
releases policy updates five times per year. Districts typically review Gamut’s policy updates and
revise them, as needed, for their particular district needs.
A review of current board policies and procedures for personnel found that the last time the
board adopted these policies was in January 2014.
Recommendations
The district should:
1. Request updated board policies and administrative regulations from Gamut.
Review and update policies and regulations as needed.
2. Maintain a regular schedule of reviewing and updating board policies and
administrative regulations.
Hiring Process: Classified Staff
During FCMAT fieldwork, several issues arose regarding the processes for hiring and recruiting
classified employees. Some staff also expressed concerns about the processes for allowing staff to
apply for transfer or promotional positions.
The collective bargaining agreement between the district and the Classified School Employees
Association (CSEA) outlines specific procedures for transferring and promoting classified staff.
Some classified staff do not know how to access EdJoin (the online application system) and/or
scan and complete paperwork online. While computers are available at every school site, some
staff thought classified staff did not have sufficient access to computers.
Staff expressed a need for substitute employees, particularly for office staff. They indicated that
in small school offices, the staff consists of only the principal and a secretary. If the secretary is
absent, other site classified staff are frequently reassigned to the office because it cannot be closed
while school is in session.
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HUMAN RESOURCES
A review of the district’s EdJoin information found postings for clerical, cafeteria, and instruc-
tional assistant substitutes.
Recommendations
The district should:
1. Ensure that contractual language on transfer and promotion is followed when
positions are open.
2. Provide a computer in the district office lobby that staff may use to apply for
positions. Locating the computer in the district office would also allow staff
to request assistance from the director of human resources and credentials.
3. Process substitute applicants promptly and develop a robust substitute
employee pool.
Hiring Process: Certificated Staff
The collective bargaining agreement between the Golden Plains Teachers Association and the
district outlines the steps for employee transfer and posting positions; however, some staff indi-
cated that the steps are not always followed.
Several staff members stated the district has difficulty in recruiting teachers for several reasons,
including the starting teacher salary and the district’s remote location. In May 2015, the
district and association agreed to a 7% salary increase, with annual teacher stipends that range
from $2,399, for those with a Bilingual, Crosscultural, Language and Academic Development
(BCLAD) certificate to $1,000 for teachers with a master’s degree. Staff members said the district
needs to recruit more aggressively and communicate the financial and professional advantages of
joining the district.
During fieldwork, staff stated one of the previous human resources directors established a clear
process for screening teacher applicants and setting up interview panels. At that time, the director
of human resources and credentials selected the members of the interview panels. Principals had
previously selected the interview panels. Some interviewees indicated that having the director
select the interview panels increased the perception that the panels were unbiased; however,
those selected sometimes lacked the instructional knowledge and expertise to make the best
choice. One suggestion was to allow principals to provide several names to the director of human
resources and credentials, and have the director select panel members from that list.
The district has a great need for substitute teachers. Applicants are available, but they have not
been processed in a timely fashion. The best practice is to process applicants monthly.
Recommendations
The district should:
1. Develop and implement clear processes for posting positions and conducting
interviews based on the collective bargaining agreement.
Golden Plains Unified school district
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HUMAN RESOURCES
2. Develop and implement a recruitment plan that is timely, targets teachers
with qualifications that match district needs, and communicate the advan-
tages of working for the district.
3. Develop and implement a plan to process substitute teachers monthly to
ensure the substitutes available are sufficient to meet district needs.
Director, Human Resources and Credentials: Job
Responsibilities
Employees expressed concerns about services provided by the Human Resources Department,
including the accuracy of sick leave and personal leave balances; timely notification of credential
renewal; monitoring of highly qualified teachers; proper placement of employees on the salary
schedules; and monitoring of employee evaluations. Staff are also interested in having the depart-
ment manage employee recognition programs.
Interviewees indicated that the number of workers’ compensation claims is high, some employees
have more than one claim and these are not well monitored. Other issues include: unresolved
lawsuits and grievances; disciplinary issues; a lack of training for new employees and updated
training as needed; and a lack of position control.
Several interviewees stated employees have not considered the Human Resources Department a
resource, and the new director needs to provide service and collaborate with other departments to
ensure that issues are resolved quickly and accurately.
Limited storage space has caused files to be stored in various district locations. The best practice
is to store files, particularly personnel files, in a locked area to ensure security and privacy. The
district has made a commitment to move towards electronic files. To make the change, files must
be reviewed to determine which should be stored electronically.
The job description for the director, human resources and credentials lists responsibilities that
respond to all the concerns expressed during the FCMAT fieldwork with the exception of
workers’ compensation. The job description includes responsibilities such as: developing training;
planning and preparing for negotiations; managing personnel procedures such as employ-
ment application processes, transfers, and leave entitlements; conducting investigations; and
responding to and resolving difficult conflicts.
Recommendations
The district should:
1. Ensure that the new director reviews the job description and develops an
implementation plan that addresses training; planning and preparing for
negotiations; managing personnel procedures such as employment application
processes, transfers, and leave entitlements; conducting investigations; and
responding to and resolving difficult conflicts.
2. Provide the implementation plan to all those affected.
3. Review and update the implementation plan at least quarterly. The new
director should be held accountable for the department and the implementa-
tion plan.
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HUMAN RESOURCES
4. Develop a department desk manual as procedures and practices are estab-
lished to ensure consistency.
5. Revise the director’s job description to include workers’ compensation if the
Human Resources Department is responsible for that area.
6. Develop a plan for employee outreach to ensure employees receive necessary
support and guidance.
7. Ensure all personnel files are properly stored and secured.
Golden Plains Unified school district
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HUMAN RESOURCES
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MAINTENANCE
Maintenance
Effective maintenance depends on a variety of factors, including the level of building mainte-
nance the district has established as a priority. Like most maintenance and operations functions,
staffing for building maintenance services tends to vary among school districts throughout the
state. The most common factors considered when evaluating maintenance staffing include the
following:
• Square footage
• Building age
• Construction type
• Systems (e.g. electrical and mechanical)
• Condition (historical maintenance of facilities)
• Alterations
• Because of all these factors, it is difficult to use one formula to determine whether a
district is adequately staffed. A general rule; however, is that a district should have at least
one maintenance worker per school site.
• The Maintenance Department has two permanent maintenance workers for five school
sites and various support facilities. The department has only general maintenance
workers and no trade-specific personnel. Because the district is in an area with extreme
temperatures, it should consider creating at least one heating, ventilation, and air
conditioning, (HVAC) position. The district contracts for all electrical work. It would be
more cost-effective to create the position of electrician instead of depending on outside
electrical contractors. FCMAT estimates that the total compensation cost to create and
fill these two positions is $147,650.
• Work-Order System
• The Maintenance Department uses School Dude, an electronic work-order system that
can be accessed by school site staff. School staff enter work orders in the system, and the
director of maintenance and operations assigns tasks to the appropriate personnel. As the
work orders are completed, the maintenance staff documents on paper information such
as the work performed, the amount of person-hours spent on the job, and the description
and cost of materials used on each repair. The department secretary then enters the
relevant information into the electronic work-order system. This duplicate recordkeeping
is inefficient. Providing maintenance personnel with computer access would allow them
to enter the information and use the work-order system to automatically generate time
cards and various reports.
Preventive Maintenance and Replacement Plans
The district does not have a formal preventive maintenance plan, but provides some preventative
maintenance, such as regularly scheduled filter changes for HVAC equipment districtwide. The
district lacks a formal preventive maintenance schedule for additional items such as HVAC and
refrigeration equipment, electrical panels, fire alarms, rain gutters, roofs, and exhaust fans. The
director of maintenance, operations and transportation should develop this schedule and estab-
lish priorities to effectively use maintenance funding and materials.
Golden Plains Unified school district
30
MAINTENANCE
Fleet Vehicles
The Maintenance Department’s trucks are older and lack utility beds. As a result, maintenance
staff cannot store supplies on them, forcing maintenance staff to travel to and from local hard-
ware stores to obtain supplies. This is an inefficient use of district resources. As these trucks reach
their life expectancy, they should be replaced with trucks that are outfitted with utility beds so
that maintenance personnel can have necessary supplies on hand to complete tasks.
Purchasing
The Maintenance Department regularly uses standing purchase orders with local hardware stores
to purchase miscellaneous items. If the department needs to purchase an item from a vendor that
does not have a standing purchase order, it usually obtains the item with a confirming purchase
order. In this type of order, the item is received or the service is rendered, and a manual requisi-
tion and confirming purchasing order are issued afterward. This is not a best practice because it
circumvents the internal control process and makes it extremely difficult to manage the budget
since funds are not encumbered prior to the expense. The best practice is to have the mainte-
nance and operations department complete the requisition and submit it to the district office.
Once the district office approves the requisition and a purchase order is created d a purchase
order number can be issued. Once the purchase order is issued, the Maintenance Department
can obtain the item, or receive the service. During fieldwork, maintenance staff indicated that as
many as 60 days could elapse between the time a requisition is submitted and purchase order is
created. To respond to maintenance emergencies, the Maintenance Department must be able to
obtain items or have services rendered more quickly. The Business Department should review the
process of purchase order creation and determine whether it can be expedited for maintenance
without eroding internal controls.
Recommendations
The district should:
1. Create a heating, ventilation, and air conditioning, (HVAC) position.
2. Create the position of electrician instead of depending on outside electrical
contractors.
3. Provide maintenance personnel with computer access so they can enter infor-
mation and use the work-order system to automatically generate time cards
and various reports.
4. Create a formal preventive maintenance schedule for additional items such as
HVAC and refrigeration equipment, electrical panels, fire alarms, rain gutters,
roofs, and exhaust fans.
5. Replace its older trucks with trucks that have utility beds so that maintenance
personnel can have the necessary supplies on hand to complete tasks.
6. Review the process of purchase order creation and determine whether it can
be expedited for maintenance without eroding internal controls.
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CUSTODIAL
Custodial
Custodial Standards
Any discussion of custodial operations and appropriate staffing levels must first establish
expected cleanliness standards. Although there are no nationwide standards of cleanliness, the
U.S. Department of Education has established five levels of cleaning. These calculate how many
square feet a building custodian working an eight-hour shift (with two 15-minute breaks and a
30-minute lunch break) can reasonably be expected to complete at each of the following cleaning
levels:
• Level 1 cleaning results in a “spotless” and germ-free facility as might normally be found
in a hospital or corporate suite. At this level, a custodian with proper supplies and tools
can clean approximately 10,000 to 11,000 square feet in eight hours.
• Level 2 cleaning is the uppermost standard for most school cleaning and is generally
reserved for restrooms, special education areas, kindergarten areas, or food service
areas. This service level for classrooms includes vacuuming or mopping floors daily, and
sanitizing all surfaces. A custodian can clean approximately 18,000 to 20,000 square feet
in an eight-hour shift at this level.
• Level 3 cleaning is the norm for most school facilities. It is acceptable to most interested
parties and does not pose any health issues. Classrooms are cleaned daily, which includes
dumping trash and cleaning common area surfaces such as sinks and door handles.
Carpets are vacuumed and surfaces used by students are sanitized every other day. A
custodian can clean approximately 28,000 to 31,000 square feet in eight hours at this
level.
• Level 4 cleaning is not normally acceptable in a school environment. Classrooms would
be cleaned every other day, carpets would be vacuumed every third day, and dusting
would occur once a month. A custodian can clean 45,000 to 50,000 square feet in eight
hours at this level.
• Level 5 cleaning can rapidly lead to an unhealthy situation. Trash cans might be emptied
and carpets vacuumed only weekly. One custodian can clean 85,000 to 90,000 square
feet in eight hours at this level.
The figures above are estimates. The actual number of square feet per shift that a custodian can
clean will also depend on variables such as the type of facilities, flooring, wall covers, number of
windows, restroom layouts, gym and athletic facilities, and offices.
The district should develop and formally adopt cleaning standards and expectations for custodial
work. The standards should include daily, weekly and monthly duties and should be developed
with the participation of executive management and be approved by the school board. It is best
to develop these standards before creating work schedules so that the schedules can include
adequate time to complete the tasks required by the standards. To develop meaningful standards,
planners, administrators and community members should agree on what constitutes cleanliness.
Interviews with custodial staff indicate that the district’s level of cleaning is between level 2 and
3, with areas of high concern receiving daily attention and the general classroom areas cleaned
every other day. Staff expressed its desire to meet level 2 standards and could probably accomplish
this at past staffing levels. However, the staff finds it difficult to meet level 2 cleaning in general
classrooms at current levels.
Golden Plains Unified school district
32
CUSTODIAL
New custodians are typically hired from the substitute employee pool. Because the district has no
training program for substitute employees, new custodial employees are unprepared. Creating a
substitute employee training program would help. The director of maintenance and operations
could provide training using a curriculum that includes chemical use and mixing, required daily
tasks, and expectations regarding professionalism, attendance and interactions with students and
staff.
Recommendations
The district should:
1. Develop and adopt acceptable standards and expectations of cleaning.
2. Communicate the acceptable standards and expectations to the staff.
3. Develop a training program for substitute employees.
Custodial Staffing
The California Association of School Business Officials (CASBO) custodial staffing formula
considers the square footage of sites and the number of students, staff, classrooms, offices and
general-purpose areas. The formula specifies the following staffing:
• One custodian for every 13 teachers
• One custodian for every 325 students
• One custodian for every 13 classrooms
• One custodian for every 18,000 square feet
The result is divided by four to indicate the number of custodians needed to clean and maintain
a building. This formula is based on industry standards and has been widely used for analyzing
custodial staffing levels in schools throughout California. The CASBO recommendation for
staffing is based on level 2 cleaning as identified in the U.S. Department of Education bench-
marks for cleaning standards. Based on the district’s information, the charts below compare the
district’s staffing to that of the CASBO standard. Depending on individual site characteristics
such as underused classrooms or extra facilities located on a campus, the total square footage ratio
can skew the analysis.
The following chart applies the CASBO custodial staffing formula to each of the district’s school
sites and compare the resulting recommended staffing data with the actual custodial time the
district has assigned to that school site.
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CUSTODIAL
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34
CUSTODIAL
The district has a total staffing of 15 full-time equivalent (FTE) positions, and CASBO ratios
indicate it needs only 7.44, meaning the district is overstaffed by 7.56 FTEs. While the CASBO
standard assumes a level 2 cleaning, the district’s custodial schedules indicate that most areas have
a frequency of cleaning that lies somewhere between level 2 and 3, with classroom trash dumped
and vacuuming performed daily. In addition, interviews, site walks, and district documents indi-
cate that not all sites are at full capacity. If not at full capacity, CASBO building square footage
calculations can be skewed to indicate unnecessary staff. Therefore, the analysis may be subject to
this skewing, and the CASBO staffing numbers may be slightly higher than necessary. Using the
CASBO ratio analysis and considering the cleaning level of less than 2, FCMAT concludes that
the district’s custodial staffing at school sites is more than adequate.
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35
GROUNDS
Grounds
Success in grounds management largely depends on unpredictable circumstances such as weather,
and the vulnerability of plants and pests. It also depends on well-trained personnel with skills
in a variety of areas who can maintain educational facility grounds in a visually appealing and
environmentally sensitive manner. Like other maintenance and operations functions, staffing
for grounds-related services tends to vary among school districts throughout the state. The most
common factors affecting staffing levels for grounds crews at individual schools include the
following:
• The school size in acreage
• The number and types of outdoor spaces to be maintained
• The type and extent of natural and hardscape features
• The extent to which grounds crews perform unrelated tasks
Grounds Staffing
The district operates a grounds model that assigns groundskeepers to each school, but places
them under the direct supervision of the director of maintenance and operations. As of February
2016, the district was staffed with 5.31 full-time equivalent groundskeepers, all assigned to
specific school sites. CASBO does not have a formula for grounds maintenance staffing; however,
the Florida Department of Education has performed extensive research in this area and included
its findings in a document entitled “Maintenance and Operations Administrative Guidelines
for School Districts and Community Colleges.” Among other things, the document establishes
a formula for the staffing of school district grounds maintenance personnel; however, few
California school districts meet this standard.
This formula is based on two types of grounds personnel, those who perform general grounds
functions such as mowing, gardening, and trimming, and those who care for athletic fields or
other specialized open space areas. In many school districts, school custodians perform general
grounds functions while district grounds crews maintain large open areas and athletic fields.
The recommended formula for determining the number of specialized groundskeepers and
athletic field groundskeepers is the total acreage of the school facility divided by 40, plus 1 FTE
groundskeeper, plus 1 FTE groundskeeper per 500,000 square feet of athletic fields. FCMAT
obtained measurements of the amount of grounds allocated to playfields at each school site from
the district. The district estimates that it maintains 3,354,660 square feet of playfields, a figure
that greatly exceeds the minimum standard of 67,600 square feet per school site as recommended
by the California Department of Education (CDE) in its Guide to School Site Analysis and
Development. Therefore, by applying the formula above, FCMAT calculates that the district
should have 11.19 FTEs to be adequately staffed, although few California school districts meet
this standard. The calculation is shown in the following table:
Golden Plains Unified school district
36
GROUNDS
Grounds Staffing Calculation, Florida Department of Education Formula
District Totals Divisor Grounds Staffing - FTE
139.265 acres 40 3.48
3,354,660 square feet 500,000 6.71
---- --- 1.0
Groundskeepers needed 11.19
District groundskeepers 5.31
Shortfall 5.88
Although the above referenced chart indicates that the district is understaffed, it should be noted
that the Cantua elementary school site includes twenty acres (871,200 square feet) of field area
that is not maintained as playfields. Therefore, if you reduce the overall square footage allocated
to playfields from 3,354,660 to 2,483,460, the number of groundskeepers needed under the
formula is reduced from 11.19 FTE to 9.44 FTE.
Grounds Staffing Calculation, Florida Department of Education Formula
District Totals Divisor Grounds Staffing - FTE
139.265 acres 40 3.48
500,000 4.96
---- --- 1.0
Groundskeepers needed 9.44
District groundskeepers 5.31
Shortfall 4.13
FCMAT estimates the total compensation cost to add four groundskeepers is $295,300.
During fieldwork, FCMAT observed that groundskeepers were not consulted when new
landscaping was designed or implemented. Groundkeepers should ideally have an opportunity
to review plans developed by landscape architects to ensure that what is proposed can be
easily maintained and meets district standards. The director of maintenance should include
groundskeepers in the review of landscape architecture plans prior to bid.
The district does not standardize irrigation components such as sprinkler heads and irrigation
controllers. As a result, groundskeepers must maintain several different systems depending on the
school site. Standardizing these components can reduce labor and equipment costs. The grounds
crew’s equipment, such as blowers, hedgers, tree trimmers and weed whips, are in good repair.
However, the district’s riding mowers are nearing their age expectancy. The district should estab-
lish a grounds equipment replacement schedule and budget based on the life cycle of grounds
equipment, especially the large riding mowers. The district should also stagger the purchases
of grounds equipment so that it can budget for equipment replacement over several years, and
various pieces of grounds equipment do not reach the end of their life cycles at the same time.
The district should also determine whether purchasing a small backhoe to dig trenches would be
cost-effective. Currently, groundskeepers must borrow a backhoe from the high school agriculture
department, lease one from an outside vendor, or dig trenches by hand, all of which are not an
effective use of district resources.
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GROUNDS
The district utilizes split positions across many functions. Groundskeepers and custodians serve
as part-time bus drivers The district’s reliance on split positions has resulted in a service delivery
model that is disjointed and leads to frustration among staff, who believe they have insufficient
time to complete their primary tasks. The district should re-evaluate the use of split positions and
refrain from creating additional split positions in the future.
Recommendations
The district should:
1. Consider adopting the Florida Department of Education grounds mainte-
nance staffing formula or other available examples as a general guideline for
adding or reducing grounds maintenance personnel.
2. Consider hiring four groundskeepers and allocate them to school sites based
on a combination of school site acreage and the amount of square footage of
playfields to be maintained.
3. Consider purchasing a backhoe for the Maintenance and Operations
Department.
4. Establish a grounds equipment replacement schedule and budget based on
the life cycle of grounds equipment.
5. Stagger the purchases of grounds equipment so that the district can budget
for equipment replacement over several years, and various pieces of grounds
equipment do not reach the end of their life cycles at the same time.
6.
7. Re-evaluate the use of split positions and refrain from creating additional split
positions in the future.
8. Allow groundkeepers to review landscape architecture plans prior to bid.
9. Standardize irrigation components, such as sprinklers and controllers, so
that the grounds crew is not required to learn and maintain several different
systems.
Safety Training and Equipment
There is no districtwide training program for maintenance, operations and grounds staff and
therefore the district does not comply with health and safety requirements. Although custodial
staff has received training on blood-borne pathogens, FCMAT found no other written policies or
procedures regarding training, safety issues, or departmental protocols. Moreover, staff indicated
that when training is provided, it is reactive resulting from an injury rather than preventive.
Maintenance, grounds and custodial staff indicated that they were provided with personal protec-
tive equipment, such as goggles and gloves; however, custodial staff indicated they would like
back braces, which would presumably lower the risk of industrial injuries and decrease workers’
compensation claims.
Golden Plains Unified school district
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GROUNDS
The district is in the process of changing joint powers authorities (JPA) for workers’ compensa-
tion and property and liability insurance. The district should ensure the JPA it selects provides
a risk-management component, including ongoing employee safety programs. Once this
has been accomplished, the district should develop a standardized training program to bring
all district procedures, departments and sites into compliance with federal, state and local
regulations. Mandated safety training for maintenance and operations staff should be provided
and documented. Training should include the areas listed in the maintenance and operations
safety-training matrix attached as Appendix B to this report. Monthly safety meetings should also
be held for all maintenance and operations staff to improve communication and education and
resolve any outstanding safety issues.
Recommendations
The district should:
1. Enlist the support of the district’s workers’ compensation and property and
liability insurance JPA in risk management and safety training.
2. Implement regular safety training of maintenance, operations and grounds
staff using a matrix substantially similar to one attached as Appendix B to this
report.
3. Hold monthly safety meetings for maintenance and operations staff.
4. Provide maintenance, grounds and operations staff with back braces when
requested.
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TRANSPORTATION
Transportation
The district is 361.8 square miles in area and operates 10.5 school bus routes. The half-route is
in the afternoon only. One of the routes serves seven nonsevere special education students that
attend a program in the district. Enrollment is approximately 1,778 with an average daily atten-
dance (ADA) of approximately 1,692. About 608 students ride district buses to and from school.
Transportation Department Funding and Finance
School transportation is arguably the most poorly funded program in California’s education
budget. Until 1977, school districts would report their operational costs and receive full reim-
bursement in the subsequent year. However, after Proposition 13, California gradually reduced
the percentage of reimbursement. In the 1982-83 school year, the state capped funding for each
school district based on 80% of the reported costs at that time. Occasional cost-of-living adjust-
ments (COLAs) were granted over the years, but as costs increased, the static funding covered
smaller percentages of need. In the 2007-08 school year, funding covered approximately 45%
of the statewide-approved costs. During the Great Recession, California reduced all categorical
program funding by approximately 20%, and that cut to pupil transportation funding has never
been restored. The Local Control Funding Formula (LCFF) was introduced in the 2013-14
school year, replacing most categorical funds; however, pupil transportation funding remained
outside the formula. Funding was frozen at the 2012-13 level, and maintenance of effort (MOE)
was required, meaning districts needed to spend at least as much as they received.
The district receives $729,362 from the state for pupil transportation. Until recently, the
California Department of Education (CDE) had collected pupil transportation data (Form
TRAN) that was published annually and used to compare revenue to expenses. With the LCFF,
CDE no longer collects that data.
Below is a table that shows the most recent two years that data was available:
TRAN Data
2010-11 2011-12
Buses 16 17
Pupils 935 935
w/IEP 7 7
Miles 164,411 164,411
Revenue $777,429.00 $725,392.00
Approved Costs $886,750.00 $1,027,153.00
District Contribution $109,321.00 $301,761.00
Cost/Mile $5.39 $6.24
Cost/Pupil $948.39 $1,098.56
The district received approximately 88% of its revenue from the state in the 2010-11 fiscal year
and approximately 70% in the 2011-12 fiscal year. The total state funding in those years covered
approximately 35% of expense reported statewide. The district receives a much higher percentage
of revenue from the state than most school districts. This is likely because before unification, each
of the original school districts received greater revenue and because of the unified district’s ability
to consolidate transportation in a cooperative fashion.
Golden Plains Unified school district
40
TRANSPORTATION
Although the TRAN information is the only objective data available on school transportation
operations, its accuracy can be questionable. District staff have indicated that bus routes have not
changed much in years. The number of buses in the data should refer to the number of routes,
not the number of buses owned by the district as this information seems to reflect. Further, the
district does not appear to have made great efforts to collect accurate data since the number of
pupil riders and miles are the same for each year. The two years are unlikely to have had identical
data.
The 2015-16 transportation expense budget is $1,004,333.56, and the district contribution
for this year is expected to be $274,971. State funding will cover approximately 72% of the
Transportation Department’s costs.
The department can reduce costs in several areas; however, this should be accomplished carefully
since costs that fall below state transportation funding could result in a reduction of those
resources based on the state’s maintenance-of-effort requirement.
All of the Transportation Department employees divide their responsibilities with other duties
at the bus garage, or in the Grounds, Custodial or Maintenance departments. The appropriate
percentages of salary appear to be charged to each department; however, health and welfare bene-
fits are apparently all charged to the transportation budget. The maximum annual amount that
the district contributes for health and welfare benefits is $14,152, which covers the full cost for
some selected plans. The budgeted amount for the department is $138,689, which pays for the
total amount for nearly 10 employees, essentially the entire department.
The department has relatively high overtime costs. The budgeted amount is $110,000, and the
amount budgeted for regular salary is $430,000 or approximately 20% of the overall salary
budget for the department. Since most employees already work eight hours per day, most of the
additional work or field trips place the employees into overtime. One employee covers a regular
evening route, which results in that individual earning overtime every day. Although it might be
difficult to attract employees to such routes, the district should work to better manage overtime.
Field trip revenue appears to be abated to the transportation budget to cover those costs.
The district uses open purchase orders for parts and supplies. Department staff members indi-
cated that any purchase of more than a certain amount requires approval. However, one stated
that limit is $2,000, and another said it was $200. The district lacks a formal, articulated limit for
open purchase orders. Staff members obtain their director’s approval for the purchase. However,
bus parts that are necessary to keep the vehicle on the road are time-sensitive, and purchase
orders take some time to generate. As a result, the department generally purchases the items it
needs and processes the purchase order later. The district should develop purchasing processes
that are universally articulated and can respond to the immediate, safety sensitive needs of the
Transportation Department.
The district does not have its own fuel tanks on site and instead utilizes a commercial card-lock
facility in Tranquility a few blocks away from the bus garage. Each Transportation Department
employee has a card for the site for diesel fueling. If any gasoline vehicle requires fuel, the employee
must request the card and bring back the receipt. With this system, any employee with a personal
diesel vehicle could fuel it at any time. The district should have better fuel security procedures.
There is also no indication that anyone audits fuel invoices or compares the fuel receipts to the
invoices. A wall file in the driver’s lounge is filled with receipts for gasoline vehicles, but there is no
log for drivers or staff to record gasoline or diesel purchases. Fuel should be charged to the depart-
ment for which it is intended, but at Golden Plains Unified, all fuel purchases are charged to the
Fiscal crisis & ManageMent assistance teaM
41
TRANSPORTATION
transportation budget. Further, the district does not appear to receive the proper excise tax exemp-
tions from the fuel suppliers. Districts should be exempt from the federal excise tax on gasoline and
diesel and from the state excise tax on diesel, however, districts must still pay one cent per gallon in
excise tax for diesel to the State Board of Equalization.
Parts and repairs for the district’s support vehicles are also all charged to the transportation
budget. Parts, fluids, labor, outside repairs and miscellaneous items (nuts, bolts, grease, etc.)
should be charged to the appropriate departments.
The district purchases tires from a local vendor, but these are not bought on the state cooperative
purchasing program to ensure the lowest price. Tires purchased on this program are also exempt
from federal excise tax, and the district does not benefit from this exemption.
Recommendations
The district should:
1. Charge employee health and welfare benefit costs to the appropriate depart-
ment.
2. Better manage employee overtime costs.
3. Articulate and follow reasonable purchasing procedures.
4. Manage fuel use and security. Ensure the district benefits from fuel excise tax
exemptions.
5. Appropriately charge departments for support vehicle fuel and maintenance.
6. Ensure the district benefits from the state tire cooperative purchasing program
and federal excise tax exemption.
Routing and Scheduling
The district provides regular education transportation in accordance with Administrative
Regulation 3541. Students are eligible for transportation if they live farther than the following
distances from home to the school of residence:
K-3: 1/4 mile
4-8: 1 mile
9-12: 1 mile
The regulation allows bus stops to be closer if there is some safety hazard. The district follows
these eligibility zones and generally does not establish bus stops closer to school than these loca-
tions.
The Administrative Regulation also indicates the following:
Buses are not permitted to enter private property, leave paved roadways, or enter loca-
tions where turning areas are inadequate.
The district has historically traveled on private, unpaved roads to pick up and drop off students.
These roads typically are owned and maintained by farmers, and the buses travel to their resi-
dences and those of their employees. Several years ago, the district attempted to eliminate this
service, but parent complaints and concerns terminated this effort, so it was never implemented.
Golden Plains Unified school district
42
TRANSPORTATION
The service is not provided when it rains and these roads are wet and muddy. Nearly every bus
route has one or more of these roads, but the district lacks a clear and articulate way to commu-
nicate weather-related cessation of service to the families and parents. When it rains, the families
must bring their students to the intersection with the main paved county roadway. Rain days also
affect the timing of the rest of the bus routes.
Staff indicated that on several routes, eliminating this practice could save nearly an hour of route
time per day. In addition, traveling on these private, unpaved roads makes the inside of the buses
dusty, dirties the exterior, and contributes to higher vehicle maintenance costs for issues such as
premature wearing of the suspension, chassis parts, engine filters and vehicle bodies.
One of the district’s 10.5 bus routes is for special education. The routes have not changed much
in years, and the district does not use a computerized routing system although one was purchased
years ago and never fully implemented. A district of this size does not need a computerized
routing system. The route sheets indicate the bus stop times and locations. Having complete
directions for routes sheets would be ideal, but the current system has worked well for the district
so far. Without complete directions on route sheets, training new drivers is more expensive and
difficult because they are required to ride along with someone for several days and make their
own direction notes before taking over a bus route. Because of bell-time coordination, most
bus routes serve an elementary school and the high school, transporting all the students from a
geographical area. Approximately 601 students are transported on nine and a half regular educa-
tion bus routes, indicating an efficient loading ratio of approximately 63 students per route.
All the elementary schools are K-8, but the district has discussed the possibility of creating a
middle-school program and converting an elementary school to a middle school. This change
may be academically desirable, but it would create logistical obstacles for the Transportation
Department. The department should be involved in planning to ensure the logistics and make
certain everyone is clear on the additional cost of transporting students.
The district has also discussed the option of providing more of its special education transporta-
tion service. Approximately 200 district students have individualized education programs (IEPs),
and approximately 19 require transportation as a related service to help them access their educa-
tional opportunities. Seven nonsevere students ride a district bus to a program at Tranquility, and
the remaining 12 are transported on buses contracted by the Fresno County Special Education
Local Plan Area (SELPA). Of those, four attend programs that are further away in Fresno. It
may be logistically impossible to cost-effectively transport these students. Approximately eight
students attend a program in Kerman, and the SELPA charges approximately $6,000 per student
for this service. Therefore, the district pays approximately $48,000 a year to transport these eight
students on the Fresno County SELPA buses. The district’s current average cost per bus route is
approximately $95,000, which does not include the capital cost of purchasing a new bus. Special
education transportation often changes. If the program moved farther away or the number of
students declined, it would be even less cost-effective. These students are more severe, require
additional assistance, and some would likely require a bus aide, adding an additional cost to
the program. Therefore, the district should not transport special education students who attend
programs outside Golden Plains Unified.
The department uses a two-way radio system to communicate with bus drivers on the road, and
the director of maintenance, operations and transportation (MOT) always keeps his radio on.
In addition, school secretaries also have radios and can communicate with bus drivers as needed.
Although the transportation office does not have a dispatcher each time a bus is on route, this
system adequately seems to ensure effective communication.
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TRANSPORTATION
Recommendations
The district should:
1. Plan to follow its administrative regulation and cease providing transportation
on unpaved roads.
2. Develop route sheets with complete directions.
3. Ensure the Transportation Department is involved in the logistical planning
of the potential formation of a district middle school.
4. Retain the current practice and not transport the more severe special educa-
tion students to programs outside of the district.
Staffing
The department has the following staffing:
1 FTE director MOT
1 FTE mechanic (not filled)
1 FTE bus driver/mechanic helper (bus)
1 FTE bus driver/mechanic (white fleet)
1 FTE bus driver (office support)
1 FTE bus driver/maintenance
4 FTE bus driver/grounds
2 FTE bus driver/custodial
1 substitute bus driver/mechanic helper (general shop support)
Three other employees in the MOT department also hold school bus driver licenses and drive bus
routes as substitutes when necessary. The district’s salary schedule is simple for the classified staff.
All the positions noted above except for the director of MOT are paid at Group 4, which has a
Step 1 salary of $16.40 per hour. Only a mechanic or a certified diesel mechanic would be paid
at a higher rate. The district has no differential between a bus driver salary and the salary paid to
these specific individuals when they perform their other duties.
The district has a job description for a director of transportation, but that position has not
been filled for many years. Based on the district’s size, a director of transportation is usually
unnecessary in districts with a director of MOT; however, the department has a critical need for
supervisory and instructional support and the director of MOT has a large span of responsibility.
Although the Transportation Department has operated independently for many years, it could
benefit from additional supervisorial support. School transportation can represent one of the
greatest liabilities for a school district because of the constant risks. The department has a critical
need for an individual who knows the laws and regulations governing pupil transportation and
can proactively manage the risks. The department also lacks a state-certified school bus driver
instructor. Without this position, the district cannot train its own drivers and must contract
separately for this service. The district should create a transportation supervisor position that can
supervise all department personnel and be a state-certified school bus driver instructor. This indi-
vidual can ensure the department operates safely, effectively and focuses on department needs.
Golden Plains Unified school district
44
TRANSPORTATION
A number of job descriptions reflect the salary categories on the salary schedule. One individual
is a bus driver and a maintenance worker, but the district has no dual classification of this kind,
FCMAT assumes this individual is hired in both classifications. The salary is the same for a bus
driver and a maintenance worker.
The district should consider filling the mechanic position. The job description indicates the
desirable qualification of being “certified,” but includes no further detail about the nature of this
certification. California has no legal requirement for school bus mechanics to be certified. The
only requirement is a federal one that a mechanic who works on air brakes must have one year
of documented experience or attend a training class on air brakes. That documentation must be
provided and retained. That is a broad requirement, and most heavy-duty mechanics can provide
this documentation or experience. Other modes of certification could include graduation from a
community college diesel technology program with an associate of arts degree, graduation from
a private diesel technical institute, or certification by Automotive Service Excellence (ASE), a
private organization that uses rigorous multiple choice tests. ASE has a variety of certifications
in automotive, light-truck, heavy-duty truck and school bus mechanical work, with certification
in every articulated area culminating in “master mechanic” status. Most school districts in
California do not require certification for their mechanics; however, it would be an attractive
attribute.
A mechanic helper has been responsible for all school bus maintenance for approximately one
and a half years. Although the person in this position has some mechanical skill and ability, he
needed to outsource some repair jobs that should have been completed in-house.
Because every school bus driver is a full-time employee, the Transportation Department expe-
riences little turnover. Drivers perform other duties when they are not driving a bus during the
school year, in the summer or whenever school is not in session. As a result, costs are higher than
necessary. The district has difficulty covering its maintenance, grounds and custodial functions.
Time and productivity is often lost in the transition between jobs, and whenever a bus driver is
needed, the other job is sacrificed. A comparison of the employees’ daily schedules with actual
bus route times found that some time is unaccounted for in almost every dual position. For
example, one driver is assigned to transportation for 5.5 hours per day and grounds for 2.5 hours
per day. However, the bus route, including a half-hour of checkout time (more than necessary)
per day, takes only 4.25 hours per day. Drivers are responsible for fueling their bus and washing
their bus, which takes some additional time weekly, but the additional daily time is not neces-
sary in the amount assigned. The district should explore the need to recruit and retain drivers
compared to a more cost-effective model of the separation of duties and reduction of hours to
reflect the actual time worked.
In addition, every split-duty position includes a long shift split. Most department employees have
a three-hour lunch period because drivers work early in the morning and late in the afternoon.
A long unpaid period is included to maintain eight-hour employees. The collective bargaining
agreement requires anyone with a split of more than two hours to be compensated at an addi-
tional 3% for all hours worked. Most department employees have a long split shift and benefit
from this split shift differential pay.
The collective bargaining agreement requires probationary classified employees to be evaluated
twice during their probationary period. Permanent classified employees must be evaluated annu-
ally. None of the department’s employees have been recently evaluated.
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TRANSPORTATION
One bus driver position drives a route and is also assigned Transportation Department office
duties, which include booking field trips, billing field trips, covering routes in the morning for
drivers who have called in sick, assigning field trips, answering the telephone and otherwise
supporting the director of MOT. This individual details and waxes buses in the summer.
Recommendations
The district should:
1. Create and hire a transportation supervisor/state-certified school bus driver
instructor position.
2. Fill the mechanic position. Determine what “certified mechanic” means to
the district.
3. Consider whether the split positions enhance the district’s ability to recruit
and retain drivers, or create a cost and productivity burden.
4. Conduct annual employee evaluations.
Driver Training, Safety and Compliance with Laws
The requirements for school bus driver training in California are contained in Education Code
Section 40080-40089. School bus drivers must receive a minimum of the following training:
• Twenty hours in the classroom in all units of the “Instructor’s Manual for California’s
Bus Driver’s Training Course.”
• Twenty hours behind the wheel from the “Instructor’s Behind-the-Wheel Guide for
California’s Bus Driver’s Training Course.”
• Ten hours of in-service each year to maintain special-certificate validity.
Special classroom training is required in the last year of certificate validity to renew. A specialized
officer at the California Highway Patrol performs all testing, and the DMV issues the license and
special certificate. Teaching all the units in these manuals requires many more hours in classroom
and behind-the-wheel training. Most school districts teach a minimum of 35 hours in the class-
room and spend at least that many or more hours behind the wheel. All driver-training records
must be kept in compliance with laws and regulations. Only a state-certified school bus driver
instructor can perform driver training, and a state-certified delegated behind-the-wheel instructor
can perform behind-the-wheel training. However, the latter type of instructor cannot perform
classroom training or document instruction.
The district’s driver training records are in order, and drivers receive the minimum required
training. Golden Plains Unified contracts with a bus driver instructor from another district for
most of the training at approximately $30-35 per hour for in-service training and $6,500 to train
a new driver. The latter price seems expensive compared to the hourly rate. Training a new driver
on average takes approximately 70 hours.
The district should have its own school bus driver instructor. In addition to avoiding the addi-
tional cost of an outside provider, the district could benefit from additional training to enhance
safety and professional skills, ride-along evaluations and post-accident training.
Golden Plains Unified school district
46
TRANSPORTATION
Education Code Section 39831.3 requires school districts to adopt a transportation safety plan.
The district has such a plan that meets the requirements of the code.
Education Code Section 39831.5 requires that school districts perform school bus evacuation
drills and provide school transportation safety information for certain students. The district
complies with this code.
The department also manages the requirements of the federal drug and alcohol-testing program
for commercial drivers in compliance with Title 49 of the Code of Federal Regulations. This
includes all school bus drivers as well as any other commercial drivers for the district. The district
has hired a drug-test management company that keeps the necessary records and generates the
list of drivers who must be tested on a random basis. Notifications come to the director of MOT,
who ensures that the testing occurs.
Each commercial driver must also be enrolled in a DMV program (DMV Pull Notice Program)
that generates a copy of the driving record annually and when there is any activity such as an
accident or moving violation. All drivers appear to be enrolled in the program. The director of
MOT receives these notices and they are filed in the driver training file.
The district owns minivans that teachers or coaches use to drive small groups of students. These
individuals should receive defensive driver training and be placed on the district’s DMV Pull
Notice Program.
FCMAT received copies of agendas and sign-up sheets for Transportation Department safety
meetings. Drivers must receive at least 10 hours of in-service training per year. Some of the topics
listed in these agenda do not qualify as topics for which school bus drivers can receive in-service
training hours.
Administrative Regulation 3543 articulates driver procedures in limited visibility conditions (less
than 200 feet of visibility) in compliance with Vehicle Code Section 34501.6. The regulation
articulates a detailed process of spotters who report to the director of MOT by a certain time
in the morning. It also gives drivers the responsibility to pull over and suspend transportation
service if visibility is compromised. Not all drivers are aware of the contents of this administrative
regulation and their responsibility when there is limited visibility.
Recommendations
The district should:
1. Obtain an in-house state-certified school bus driver instructor as indicated in
the staff section above.
2. Ensure that teachers and coaches who drive students in minivans receive
defensive-driver training and are enrolled in the district’s DMV Pull Notice
Program.
3. Ensure that all in-service programs meet Education Code and California
Department of Education criteria.
4. Ensure that all school bus drivers know their responsibility for driving in
limited visibility conditions.
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TRANSPORTATION
Vehicle Maintenance and Fleet
A motor carrier inspector from the California Highway Patrol (CHP) must annually inspect
every school bus in California. This inspection focuses on compliance with all laws and
regulations and pays particular attention to steering, brakes and suspension. The CHP also
performs an inspection of the terminal every year. That includes an inspection of 20% of the
buses (randomly), vehicle maintenance records, driver records and federal drug and alcohol
testing records. The CHP issues a report called the “Safety Compliance Report/Terminal Record
Update,” more commonly known as the terminal grade. The most recent report was dated July
28, 2015 and indicated that the district received a “satisfactory” rating, which is the highest
rating given by CHP. The report includes the rating for the four previous years, which were all
satisfactory in all categories. Some driver record violations were noted as well as some minor
vehicle maintenance violations; however, overall the report is positive. This terminal grade
is essentially the district’s safety report card and indicates a recent history of safe operation.
However, staff indicated that the district had some unsatisfactory ratings before the previous
mechanic’s employment, which would be reason for great concern.
The district needs a skilled mechanic. The mechanic’s helper is also a school bus driver, and the
department frequently relieves him of his driving duties; however, this affects vehicle main-
tenance tasks. When it is not possible for them to relieve the mechanic’s helper of his driving
duties, he is unable to perform vehicle maintenance.
School buses in California are required to be inspected every 45 days or 3,000 miles; whichever
comes first in accordance with Title 13 of the California Code of Regulations, Section 1232
(13CCR1232). FCMAT was unable to inspect the department’s school bus vehicle maintenance
records on site. The mechanic’s helper reported that he kept the maintenance records at home
because he has little time to update them at work. This practice is illegal since Title 13 requires
maintenance records to be kept at the terminal where the vehicles are maintained.
After FCMAT’s visit, the team received records for only 13 of the buses. An inspection of the
records indicated that maintenance is accomplished according to the regulated intervals.
Although FCMAT did not perform vehicle inspections, a brief assessment of a few buses and
engine compartments indicate that they generally appear to be regularly inspected and main-
tained. However, the vehicles were extremely dirty and dusty inside and out, reflecting travel on
the private, unpaved roads. This does not represent the district well.
It is reported that the shop is well-equipped. Tools and equipment are owned by the district.
The department has necessary diagnostic equipment for electronic engines. There are few parts
stocked. The shop is generally not very well organized and is quite dirty. It could benefit from
general housekeeping. Although possible, it is not easy to get a bus all the way into the shop to
perform long-term maintenance projects.
The district has 22 school buses for its 10.5 routes. The fleet’s average age is rather high at
15.95 years. Several older buses have been out of service for years. They are still certified, which
is necessary for the district to benefit from school bus grant replacement programs. The San
Joaquin Air Quality Management District maintains a fund that can be used to replace school
buses. Although the district has benefited from this in the past, five older buses (approximate
1990 vintage) still qualify for this program and could probably be replaced with little district
contribution.
Golden Plains Unified school district
48
TRANSPORTATION
Two of the buses are smaller, van-type special education vehicles. One has a wheelchair lift but
the district does not transport and students who use wheelchairs at present. This number and
type of special education buses is adequate for the district.
The California Air Resources Board has adopted truck and bus rules for diesel particulate emis-
sions. The rule requires diesel-powered school buses to be replaced or retrofitted with a diesel
particulate filter. The district complies with these rules.
The district has approximately 20 nonbus vehicles including trucks and vans for the Maintenance
and Grounds departments. The bus driver/mechanic position performs all the maintenance
for these vehicles and follows manufacturer’s recommendations in doing so. A local dealership
completes any maintenance he cannot perform. Every time a vehicle is serviced, a sticker is
placed near the odometer indicating the mileage of the next date for service. Staff indicated these
vehicles are not taken for service in a timely fashion.
Of greater concern are the minivans used to transport small groups of students. One is assigned
to each site over which the school has assignment responsibility while the rest are housed at the
Transportation Department and can be signed out by any school. Two Chevrolet Suburbans can also
be signed out. The minivans and Suburbans are serviced according to manufacturer’s recommenda-
tions; however, since they transport students, they should be inspected as frequently as school buses.
The support fleet vehicles are old and have a great deal of mileage. Most of the minivans are 1996
models with close to or more than 200,000 miles. Most have peeling paint and do not represent
the district well. The Suburbans are newer and generally used for trips of any distance.
Recommendations
The district should:
1. Keep all vehicle maintenance records on site.
2. Research grant-replacement programs for older buses.
3. Maintain minivans and other vehicles that transport students to the same
standards as school buses.
4. Consider replacing older minivans that transport students.
5. Clean buses regularly. During fieldwork, these vehicles were extremely dirty,
reflecting travel on the private, unpaved roads
6. Ensure the shop is organized and cleaned.
7. Service maintenance and grounds vehicles in a timely manner.
Technology
The Transportation Department derives some benefits from technology. The department has
some engine diagnostic capability to help mechanics diagnose electronic engine problems. Each
bus also has a camera system designed to capture the inside activity. These cameras have report-
edly helped reduce the number of student behavior problems on the buses. In addition, these
systems are integrated with a global positioning system that allows them to identify the time and
location of the bus when the viewed activity occurs.
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TRANSPORTATION
Many larger school transportation operations benefit from computerized bus routing and
computerized vehicle maintenance systems, but Golden Plains Unified is too small to justify the
purchase of these systems.
Recommendations
The district should:
1. Continue using computerized diagnostic equipment for bus maintenance.
2. Continue using bus cameras for security purposes.
Golden Plains Unified school district
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TRANSPORTATION
Fiscal crisis & ManageMent assistance teaM
5511
APPENDDRICAEFST
Appendices
A. MPLH Analysis
B. M&O Safety Training Matrix
C. Study Agreement
Golden Plains Unified school district
5522
DARPPAEFNTDICES
Fiscal crisis & ManageMent assistance teaM
5533
APPENDDRICAEFST
Appendix A: MPLH Analysis
Golden Plains Unified school district
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5544
DARPPAEFNTDICES
Fiscal crisis & ManageMent assistance teaM
5555
APPENDDRICAEFST
Appendix B: M&O Safety Training Matrix
Golden Plains Unified school district
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01494
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61
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5815-8
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5534-8
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sdnuorG
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3023-8
eltiT
1
3102/41/8
5566
DARPPAEFNTDICES
Fiscal crisis & ManageMent assistance teaM
seeyolpmE
snoitarepO
dna
ecnanetniaM
rof
xirtaM
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1081-8
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2
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8915 ,2351-8
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1455 ,3023-8
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3915-8
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063811–006711
yranoitercsiD
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eriH laitinI
7034-8
eltiT
swaS retiM
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eriH laitinI
445-8
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selciheV
no sknaT leuF
saG
larutaN
srevirD
2
3102/41/8
5577
APPENDDRICAEFST
Golden Plains Unified school district
seeyolpmE
snoitarepO
dna
ecnanetniaM
rof xirtaM
gniniarT
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tsaL
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tnemeganaM
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9553
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hceT
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1243-8
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6553
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9861
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8024
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1351
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noitcetorp
yranoitercsiD
eriH laitinI
0371
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9036
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8561
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6171-8
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0243-8
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ecnanetniaM eerT
sdnuorG
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1451
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sdnuorG
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3023-8
eltiT
.cte
,strac
ytilitu etarepo
taht
seeyolpme
ro
3
3102/41/8
5588
DARPPAEFNTDICES
Fiscal crisis & ManageMent assistance teaM
seeyolpmE
snoitarepO
dna
ecnanetniaM
rof xirtaM
gniniarT
htgneL
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3584
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,&
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ot ytiliba
eht
detartsnomed
sah
noitcurtsni
ro
,ecneirepxe
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fo
nosaer
yb
dna ;reyolpme
eht yb
detangised
nosrep
a si
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ni sdrazah
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dna
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fo elbapac
si ohw nosrep
a si nosrep
tnetepmocA
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ot serusaem
evitcerroc
tpmorp
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ROF
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TAMCF
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ni noitamrofni
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fo ytilibissop
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lanoisseforp
fo
4
3102/41/8
5599
APPENDDRICAEFST
Appendix C: Study Agreement
FISCAL CRISIS & MANAGEMENT ASSISTANCE TEAM
STUDY AGREEMENT
December 1, 2015
The Fiscal Crisis and Management Assistance Team (FCMAT), hereinafter referred to as the
team, and the Golden Plains Unified School District, hereinafter referred to as the district,
mutually agree as follows:
1. BASIS OF AGREEMENT
The team provides a variety of services to school districts and county offices of education
upon request. The district has requested that the team assign professionals to study
specific aspects of the district’s operations. These professionals may include staff of the
team, county offices of education, the California State Department of Education, school
districts, or private contractors. All work shall be performed in accordance with the terms
and conditions of this agreement.
In keeping with the provisions of Assembly Bill 1200, the county superintendent will be
notified of this agreement between the district and FCMAT and will receive a copy of the
final report. The final report will also be published on the FCMAT website.
2. SCOPE OF THE WORK
A. Scope and Objectives of the Study
Golden Plains Unified School District is requesting FCMAT to conduct an
efficiency review of the district's Food Service, Human Resources, Maintenance,
Operations and Transportation departments that will consist of the following:
1. The objective of this portion of the study is to assess the efficiency of the
Food Service Department's procedures and practices for managing all
operations. The department is responsible for establishing the framework
for overall operations, allocating resources, providing functional guidance
and assessing districtwide opportunities to provide improved service. The
team will evaluate the current workflow and distribution of management
and leadership functions in the department. This will include but not be
limited to food preparation, ordering, inventory, cash and resource
management, staffing, policies and procedures, federal and state
1
Golden Plains Unified school district
6600
DARPPAEFNTDICES
compliance, menu planning, warehousing and food storage, purchasing
and facilities, and provide recommendations for improved efficiency, if
any. The review will determine any constraints to productive management
by evaluating not only systems and structures, but employee
responsibilities in relationship to the district’s goals.
This component will include reviewing documentation such as board
policies and administrative regulations, job descriptions, and gathering
data regarding current practices and procedures. Additionally, FCMAT
may interview other department or site staff to determine the efficiency
and effectiveness of services delivered.
2. The objective of this portion of the study is to conduct a review of the
district's Human Resources Department and provide recommendations that
will enable the department to sustain best practices in the following areas:
Department staffing level and distribution of workloads, efficiency and
effectiveness of customer service to school sites and other departments,
hiring process, status of up-to-date job descriptions and personnel board
policies, use of position control and employee evaluations.
3. The objective of this portion of the study is to conduct an organizational,
staffing and efficiency review of the district's maintenance, grounds and
custodial operations.
a. The team will review job descriptions for all department positions;
evaluate capacity, scheduling, efficiency and functions; and make
recommendations for staffing and operational improvements. All
recommendations will include the estimated savings or costs for
any proposed position reductions or additions. This component
will include interviews with district and site employees regarding
the level of service the department provides.
b. The team will evaluate the operational workflow of each function
for the Maintenance, Grounds and Custodial Department and make
recommendations for improved efficiency and the implementation
of standard industry practices. This component will include the
following:
i. Evaluate the district's comprehensive maintenance and
deferred maintenance plans to support and provide
preventive maintenance for all facilities, grounds, and the
district's major facilities systems (HVAC, mechanical,
plumbing, electrical and structural).
ii. Review the district's maintenance work-order system for
repairs of facilities and equipment to ensure that all
maintenance and repairs are completed in a timely fashion,
and that work-order status reports are provided regularly.
2
Fiscal crisis & ManageMent assistance teaM
6611
APPENDDRICAEFST
iii. Evaluate the grounds and custodial service plans for each
site to ensure that the tasks and expectations for custodial
and grounds employees are clearly outlined and indicate a
detailed daily and periodic schedule for cleaning and
simple repairs of the facilities. This will include the
evaluation of the summer and nonschool day programs for
specialized cleaning and repairs.
4. The objective to this portion of the study is to conduct a review of regular
home-to-school transportation services. The following scope of work is
provided:
a. Make recommendations for appropriate staffing levels and the
organizational structure for the Transportation Department based
on best practices for departmental operations of similar size and
structure.
i. Personnel summary by district position
ii. Review job descriptions
iii. Review customer service records or logs
iv. Review support training by position
b. Review the operations of transportation services, which will
include the following for operations, routing, and scheduling and
make recommendations to improve the operational efficiency for
home-to-school transportation. FCMAT will review the following:
i. Student demographic data
ii. Average weekly ridership by site, resource & district and
forecast summary
iii. Routing methodologies, including the use of automated
routing software
iv. Number of routes including board polices regarding
walking distances
v. On-time performance and efficiency review
vi. Vehicle maintenance and inspection reports
vii. Loading and student counts
viii. School bus inventory, school bus replacement Schedule and
Equipment availability
ix. Field trips
x. Customer service or complaint logs
B. Services and Products to be Provided
1. Orientation Meeting - The team will conduct an orientation session at the
district to brief district management and supervisory personnel on the
team’s procedures and the purpose and schedule of the study.
2. On-site Review - The team will conduct an on-site review at the district
office and at school sites if necessary.
3
Golden Plains Unified school district
6622
DARPPAEFNTDICES
3. Exit Report - The team will hold an exit meeting at the conclusion of the
on-site review to inform the district of significant findings and
recommendations to that point.
4. Exit Letter – Approximately 10 days after the exit meeting, the team will
issue an exit letter briefly summarizing significant findings and
recommendations to date and memorializing the topics discussed in the
exit meeting.
5. Draft Reports - Electronic copies of a preliminary draft report will be
delivered to the district’s administration for review and comment.
6. Final Report - Electronic copies of the final report will be delivered to the
district’s administration and to the county superintendent following
completion of the review. Printed copies are available from FCMAT upon
request.
7. Follow-Up Support – If requested, FCMAT will return to the district at no
cost six months after completion of the study to assess the district’s
progress in implementing the recommendations included in the report.
Progress in implementing the recommendations will be documented to the
district in a FCMAT management letter.
3. PROJECT PERSONNEL
The study team will be supervised by Michael H. Fine, Chief Administrative Officer,
Fiscal Crisis and Management Assistance Team, Kern County Superintendent of Schools
Office. The study team may also include:
A. To be determined FCMAT Fiscal Intervention Specialist
B. To be determined FCMAT Consultant
C. To be determined FCMAT Consultant
D. To be determined FCMAT Consultant
Other equally qualified staff or consultants will be substituted in the event one of the
above individuals is unable to participate in the study.
4. PROJECT COSTS
The cost for studies requested pursuant to E.C. 42127.8(d)(1) shall be as follows:
A. $500 per day for each staff member while on site, conducting fieldwork at other
locations, preparing and presenting reports, or participating in meetings. The cost
of independent FCMAT consultants will be billed at their actual daily rate.
B. All out-of-pocket expenses, including travel, meals and lodging.
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C. The district will be invoiced at actual costs, with 50% of the estimated cost due
following the completion of the on-site review and the remaining amount due
upon the district’s acceptance of the final report.
Based on the elements noted in section 2 A, the total estimated cost of the
study will be $16,800.
D. Any change to the scope will affect the estimate of total cost.
Payments for FCMAT’s services are payable to Kern County Superintendent of Schools -
Administrative Agent.
5. RESPONSIBILITIES OF THE DISTRICT
A. The district will provide office and conference room space during on-site reviews.
B. The district will provide the following if requested:
1. Policies, regulations and prior reports that address the study scope.
2. Current or proposed organizational charts.
3. Current and two prior years’ audit reports.
4. Any documents requested on a supplemental list. Documents requested on
the supplemental list should be provided to FCMAT only in electronic
format; if only hard copies are available, they should be scanned by the
district and sent to FCMAT in electronic format.
5. Documents should be provided in advance of fieldwork; any delay in the
receipt of the requested documents may affect the start date of the project.
Upon approval of the signed study agreement, access will be provided to
FCMAT’s online SharePoint document repository, where the district will
upload all requested documents.
C. The district’s administration will review a preliminary draft copy of the report
resulting from the study. Any comments regarding the accuracy of the data
presented in the report or the practicability of the recommendations will be
reviewed with the team prior to completion of the final report.
Pursuant to EC 45125.1(c), representatives of FCMAT will have limited contact with
pupils. The district shall take appropriate steps to comply with EC 45125.1(c).
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6. PROJECT SCHEDULE
The following schedule outlines the planned completion dates for different phases of the
study and will be established upon the receipt of a signed study agreement:
Orientation: to be determined
Staff Interviews: to be determined
Exit Meeting: to be determined
Preliminary Report Submitted: to be determined
Final Report Submitted: to be determined
Board Presentation: to be determined, if requested
Follow-Up Support: if requested
7. COMMENCEMENT, TERMINATION AND COMPLETION OF WORK:
FCMAT will begin work as soon as it has assembled an available and appropriate study
team consisting of FCMAT staff and independent consultants, taking into consideration
other jobs FCMAT has previously undertaken and assignments from the state. The team
will work expeditiously to complete its work and deliver its report, subject to the
cooperation of the district and any other parties from which, in the team’s judgment, it
must obtain information. Once the team has completed its fieldwork, it will proceed to
prepare a preliminary draft report and a final report. Prior to completion of fieldwork, the
district may terminate its request for service and will be responsible for all costs incurred
by FCMAT to the date of termination under Section 4 (Project Costs). If the district does
not provide written notice of termination prior to completion of fieldwork, the team will
complete its work and deliver its report and the district will be responsible for the full
costs. The district understands and agrees that FCMAT is a state agency and all FCMAT
reports are published on the FCMAT website and made available to interested parties in
state government. In the absence of extraordinary circumstances, FCMAT will not
withhold preparation, publication and distribution of a report once field work has been
completed, and the district shall not request that it do so.
8. INDEPENDENT CONTRACTOR:
FCMAT is an independent contractor and is not an employee or engaged in any manner
with the district. The manner in which FCMAT’s services are rendered shall be within its
sole control and discretion. FCMAT representatives are not authorized to speak for,
represent, or obligate the district in any manner without prior express written
authorization from an officer of the district.
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Golden Plains Unified school district