FCMAT
Sanger Unified School District Report
organizational and staffing review
Read the report at Sanger Unified School District ↗
Sanger Unified School District
Organization and Staffing Review
Maintenance, Grounds and Custodial
October 3, 2013
Joel D. Montero
Chief Executive Officer
Fiscal crisis & ManageMent assistance teaM
October 3, 2013
Matthew Navo, Superintendent
Sanger Unified School District
1905 Seventh Street
Sanger, CA 93657
Dear Superintendent Navo:
In April 2013, the Sanger Unified School District entered into a study agreement with the Fiscal Crisis and
Management Assistance Team (FCMAT) for a study to perform the following:
1. Conduct an organizational, staffing and efficiency review of the district’s maintenance,
grounds and custodial operations.
a. The team will provide comparative staffing data for districts of similar size and
structure and make recommendations to improve operational efficiencies that may
reduce district costs. The district comparison will include at least three compa-
rable school districts and may include those utilized in the district’s collective
bargaining process.
b. The team will review job descriptions for all department positions; evaluate
capacity, scheduling, efficiency and functions; and will make recommendations
for staffing and operational improvements. All recommendations will include
estimated calculated values for any proposed position reductions or additions.
c. The team will evaluate the operational work flow of each function for the
maintenance, grounds and custodial department and make recommendations for
improved efficiency and standard industry practices.
This report contains the study team’s findings and recommendations. We appreciate the opportunity to
serve you and extend our thanks to all the staff of the Sanger Unified School District for their cooperation
and assistance during fieldwork.
Sincerely,
Joel D. Montero
Chief Executive Officer
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TABLE OF CONTENTS
Table of Contents
About FCMAT .........................................................................................iii
Introduction ............................................................................................1
Background ......................................................................................................1
Study Guidelines ............................................................................................2
Study Team.......................................................................................................2
Executive Summary ..............................................................................3
Findings and Recommendations .....................................................5
Organizational Structure ............................................................................5
Maintenance, Grounds and Custodial Staffing ....................................7
Training and Safety ......................................................................................17
Staffing Comparisons .................................................................................19
Appendices ......................................................................................23
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ABOUT FCMAT
About FCMAT
FCMAT’s primary mission is to assist California’s local K-14 educational agencies to identify,
prevent, and resolve financial and data management challenges. FCMAT provides fiscal and
data management assistance, professional development training, product development and other
related school business and data services. FCMAT’s fiscal and management assistance services
are used not just to help avert fiscal crisis, but to promote sound financial practices and efficient
operations. FCMAT’s data management services are used to help local educational agencies
(LEAs) meet state reporting responsibilities, improve data quality, and share information.
FCMAT may be requested to provide fiscal crisis or management assistance by a school district,
charter school, community college, county office of education, the state Superintendent of Public
Instruction, or the Legislature.
When a request or assignment is received, FCMAT assembles a study team that works closely
with the local education agency to define the scope of work, conduct on-site fieldwork and
provide a written report with findings and recommendations to help resolve issues, overcome
challenges and plan for the future.
Studies by Fiscal Year
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70
60
50
40
30
20
10
0
92/93 93/94 94/95 95/96 96/97 97/98 98/99 99/00 00/01 01/02 02/03 03/04 04/05 05/06 06/07 07/08 08/09 09/10 10/11 11/12
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FCMAT also develops and provides numerous publications, software tools, workshops and
professional development opportunities to help local educational agencies operate more effec-
tively and fulfill their fiscal oversight and data management responsibilities. The California
School Information Services (CSIS) arm of FCMAT assists the California Department of
Education with the implementation of the California Longitudinal Pupil Achievement Data
System (CALPADS) and also maintains DataGate, the FCMAT/CSIS software LEAs use for
CSIS services. FCMAT was created by Assembly Bill 1200 in 1992 to assist LEAs to meet and
sustain their financial obligations. Assembly Bill 107 in 1997 charged FCMAT with responsi-
bility for CSIS and its statewide data management work. Assembly Bill 1115 in 1999 codified
CSIS’ mission.
AB 1200 is also a statewide plan for county offices of education and school districts to work
together locally to improve fiscal procedures and accountability standards. Assembly Bill 2756
(2004) provides specific responsibilities to FCMAT with regard to districts that have received
emergency state loans.
In January 2006, SB 430 (charter schools) and AB 1366 (community colleges) became law and
expanded FCMAT’s services to those types of LEAs.
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ABOUT FCMAT
Since 1992, FCMAT has been engaged to perform nearly 850 reviews for LEAs, including school
districts, county offices of education, charter schools and community colleges. The Kern County
Superintendent of Schools is the administrative agent for FCMAT. The team is led by Joel D.
Montero, Chief Executive Officer, with funding derived through appropriations in the state
budget and a modest fee schedule for charges to requesting agencies.
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INTRODUCTION
Introduction
Background
Located in southeast Fresno County, the Sanger Unified School District has an enrollment of
approximately 10,800 students and serves the city of Sanger and the surrounding communities
of Centerville, Del Rey, Fairmont, Lone Star, Tivy Valley and portions of the Sunnyside area
of metropolitan Fresno. Encompassing about 180 square miles, the district has 19 school sites,
including three charter schools, a community day school, and an adult school.
The district’s enrollment has increased each year for the last five years and is expected to peak
at 12,514 students in fiscal year 2022-23. Approximately 18.7% of the district’s students are
English learners, and 72.8% are eligible for free and reduced-priced meals based on fiscal year
2012-13 data obtained from the district.
Each year, the No Child Left Behind Act requires the state and district to review the academic
progress of federally funded Title I schools and to identify schools and districts in need of
improvement. All schools and local educational agencies that do not make adequate yearly
progress (AYP) are identified as being in program improvement under the federal Elementary and
Secondary Education Act (ESEA). The ESEA requires all states to implement statewide account-
ability systems based on challenging state standards in English language arts and mathematics,
annual testing for all students in grades three through eight, and annual statewide progress objec-
tives ensuring that all groups of students reach proficiency by fiscal year 2013-14. Assessment
results are disaggregated by socioeconomic status, race, ethnicity, disability, and limited English
proficiency. Local educational agencies (LEAs) and schools that fail to make AYP toward state-
wide proficiency goals are subject to improvement and corrective action measures. The district
has been in program improvement since fiscal year 2011-12. In fiscal year 2012-13, six schools
are in year one of program improvement, and one school is in year two.
In April 2013, the Fiscal Crisis and Management Assistance Team (FCMAT) received a request
from the district for management assistance to conduct an organizational, staffing and efficiency
review of the district’s maintenance, grounds and custodial operations. The study agreement
specifies that FCMAT will perform the following:
1. Conduct an organizational, staffing and efficiency review of the district’s
maintenance, grounds and custodial operations.
a. The team will provide comparative staffing data for districts of similar
size and structure and make recommendations to improve operational
efficiencies that may reduce district costs. The district comparison will
include at least three comparable school districts and may include those
utilized in the district’s collective bargaining process.
b. The team will review job descriptions for all department positions;
evaluate capacity, scheduling, efficiency and functions; and will make
recommendations for staffing and operational improvements. All recom-
mendations will include estimated calculated values for any proposed
position reductions or additions.
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INTRODUCTION
c. The team will evaluate the operational work flow of each function for the
maintenance, grounds and custodial department and make recommenda-
tions for improved efficiency and standard industry practices
Study Guidelines
FCMAT visited the district on July 11-12, 2013 to conduct interviews, collect data and review
documents. This report is the result of those activities and is divided into the following sections:
• Executive Summary
• Organizational Structure
• Maintenance, Grounds and Custodial Staffing
• Training and Safety
• Staffing Comparisons
• Appendices
Study Team
The study team was composed of the following members:
Eric D. Smith, MPA Ashley Lightfoot*
FCMAT Fiscal Intervention Specialist Director of Facilities, Maintenance
Templeton, CA and Transportation
Paso Robles Joint Unified School District
Leonel Martínez Paso Robles, CA
FCMAT Technical Writer
Bakersfield, CA
*As a member of this study team, this consultant was not representing his employer but was
working solely as an independent contractor for FCMAT.
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EXECUTIVE SUMMARY
Executive Summary
FCMAT conducted an organizational and staffing review to provide the governing board and
district administration with an independent and external review of its Maintenance, Grounds
and Operations Department. This was accomplished to identify areas of redundancy, improper
segregation of duties between departments, and inappropriate staffing levels based on industry
standards and comparisons to other districts of similar size and composition. Three comparative
districts were selected using Ed-Data, a collection of statistical performance, demographic and
financial data supplied by California school districts. Ed-Data provides a unique information
database through the cooperative efforts of the California Department of Education, EdSource
and the Fiscal Crisis and Management Assistance Team.
The district should be staffed according to basic theories of organizational structure and stan-
dards used in other school agencies of similar size and type. The organizational structure should
reflect the generally accepted theories of organizational structure, which include span of control,
chain of command, and line and staff authority. Based on a review of comparison districts and
interviews with the staff, Sanger Unified is overstaffed in some areas and should consider the
following recommendations:
• Ensure that managers receive annual training in administering the classified employee
union contract.
• Introduce a custodial handbook to standardize custodial procedures throughout the
district.
• Reorganize the custodial management structure so that the custodial manager manages
and evaluates all custodial employees. Custodians should not perform tasks that are not
included in the custodial job description.
• Consider reducing the director, support services’ span of control, either by reassigning
duties, such as home-to-school transportation, to another manager or by hiring a
transportation supervisor to assist the director.
• Establish a preventive maintenance schedule to ensure that these needs are met before
becoming emergency maintenance issues.
• Outfit a mobile maintenance van in order to reduce making multiple trips to and from
distant sites.
• Establish a grounds equipment replacement budget based on the life cycle of grounds
equipment.
• Implement regular safety training of maintenance, operations and ground staff.
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EXECUTIVE SUMMARY
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ORGANIZATIONAL STRUCTURE
Findings and Recommendations
Organizational Structure
A school district’s organizational structure should establish the framework for leadership and
the delegation of specific duties and responsibilities for all staff members. This structure should
be managed to maximize resources and reach identified goals and should adapt as the district’s
enrollment increases or declines. The district should be staffed according to basic, generally
accepted theories of organizational structure and the standards used in other school agencies of
similar size and type. The most common theories of organizational structure are span of control,
chain of command, and line and staff authority.
Span of Control
Span of control refers to the number of subordinates reporting directly to a supervisor. While
there is no agreed-upon ideal number of subordinates for span of control, it is generally agreed
that the span can be larger at the lower levels than the higher levels of an organization. This is
because subordinates at the lower levels typically perform more routine duties, and therefore can
be more effectively supervised, according to Principles of School Business Management by Craig
R. Wood, David C. Thompson and Lawrence O. Picus.
Chain of Command
Chain of command refers to the flow of authority in an organization and is characterized by two
significant principles. Unity of command suggests that a subordinate is only accountable to one
supervisor, and the scalar principle suggests that authority and responsibility should flow in a
direct vertical line from top management to the lowest level. The result is a hierarchical division
of labor, as described in Principles of School Business Management.
Line and Staff Authority
Line authority is the relationship between supervisors and subordinates. It refers to the direct
line in the chain of command. For example, the assistant superintendent of business services has
direct line authority over the director of fiscal services, and the director of fiscal services has direct
line authority over the fiscal services department staff. Conversely, staff authority is advisory
in nature. Staff personnel do not have the authority to make and implement decisions, but act
in support roles to line personnel. The organizational structure of local educational agencies
contains both line and staff authority.
The purpose of any organizational structure is to help district management make key decisions
to facilitate student learning while balancing its financial resources. The organizational design
should outline the management process and its specific links to the formal system of communica-
tion, authority, and responsibility necessary to achieve the district’s goals and objectives.
FCMAT’s review of the district’s organizational chart found that the district has not updated
the chart to show changes in the organizational structure of the Maintenance, Operations and
Grounds Department. Specifically, the chart indicates that the director, support services reports
to the chief financial officer, but this director actually reports to the chief operations officer.
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ORGANIZATIONAL STRUCTURE
A closer examination of the chart found that lines of authority do not extend past the superviso-
rial staff level. A well-crafted organizational chart should reflect all positions, including those on
the lower levels. Excluding lower level staff implies that they are not a part of the organization
and makes it difficult for staff to understand the chain of command.
Several job descriptions for department positions such as maintenance specialist and custodian I
and II, have not been updated since May of 2007. To ensure job descriptions reflect changes in
current law, they should be updated every two to three years.
FCMAT interviewed several site administrators who lacked understanding of the classified
employee contract’s evaluation and disciplinary components. In one instance, a site administrator
inadvertently checked the wrong box on the classified evaluation form, extending a problem
employee’s probation without conditions. In another, a site administrator was frustrated that her
efforts at progressive discipline did not seem to yield results. District managers should annually
receive trainings in implementing progressive discipline and on the evaluation component of the
classified employees’ union contract.
Recommendations
The district should:
1. Review and revise its organizational chart as changes occur.
2. Revise its organizational chart to include all positions in the Maintenance,
Operations and Grounds departments.
3. Update the job descriptions for the maintenance specialist and custodian I
and II positions.
4. Ensure managers receive annual training in administering the classified
employees’ union contract.
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MAINTENANCE, GROUNDS AND CUSTODIAL STAFFING
Maintenance, Grounds and Custodial Staffing
Director, Support Services
The director, support services, has been with the district for slightly more than a year, and
previously served as a maintenance manager, trade supervisor and heating, ventilation and
air-conditioning (HVAC) mechanic in a large central valley unified school district. This director
is widely credited with making the maintenance and operations functions more understandable
to end users and standardizing systems to improve efficiency. The director, support services is
responsible for the district’s maintenance, grounds, operations, and transportation functions.
The district recently passed a $50 million general obligation bond, and the director has also been
assigned to oversee the planning and implementation of modernization projects identified in the
bond measure.
Although span of control refers to the number of subordinates reporting directly to a supervisor,
it also may refer to the number of functional areas a supervisor can reasonably manage. The
director, support services has management assistance in maintenance, operations and grounds,
but is directly responsible for the district’s home-to-school transportation function. As a result,
the director’s span of control is excessive. If this director is assigned to administer general obli-
gation bond projects, the district should consider reassigning the home-to-school transportation
function to another manager or adding supervisorial support in this area.
Recommendation
The district should:
1. Consider reducing the span of control of the director, support services either
by reassigning duties, such as home-to-school transportation, to another
manager, or by hiring a transportation supervisor to assist the director.
Operations (Custodial Services)
The Custodial Department has a conventional organizational structure, common in districts of
similar size throughout the state, in which custodial crews are assigned to individual school sites.
However, the structure differs significantly in that site principals are the evaluating supervisors for
the day custodians, and the custodial manager evaluates the night custodians, essentially dividing
the custodial crews into two distinct organizational groups as follows (please see next page):
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Director of Support Services
Custodial Manager Site Principals
Night Custodial Manager Plant Manager (If Applicable)
Night Custodians Day Custodian(s)
This organization model depends on the custodial manager providing the site principals with
input to evaluate the day custodians. However, this manager is actually limited to acting as a
resource for materials requests and training the day custodians. For this model to be viable,
school site and district administrators must have a clear understanding of their individual roles
and responsibilities and communicate effectively with each other regarding their expectations of
custodial staff. These expectations should include the following:
• Ensuring that facilities are safe, clean, orderly, and attractive.
• Creating educational environments that are well maintained, enhance learning, reflect
the value of public education, and preserve capital investments.
• Ensuring that general housekeeping and other support functions are performed as
needed.
• Fostering a sense of professionalism and pride among the custodial staff.
However, this organizational model causes conflicts on two levels. The first is that principals are
not familiar with the nuances of custodial operations and lack the training and experience to
assess the operational effectiveness of a custodial employee. (The district is seeking to correct this
by training the principals in these concepts by acquainting them with the forthcoming custodial
handbook.) Furthermore, evaluating custodians creates additional responsibilities for the prin-
cipals, who are already overburdened by performing staff evaluations and increasing academic
performance standards.
The district believes that this organizational structure helps day custodians accept the authority
of the site principals; however, the same goal can be accomplished by placing day custodians in
the same organizational hierarchy as the other custodial employees and ensuring that the custo-
dial manager consults with the site principals during evaluations. The custodial manager should
also dedicate more time to touring the sites and consulting with the site administrators to ensure
their needs are met and disciplinary issues are appropriately handled.
Another concern is that custodial schedules are sometimes affected by principals using day
custodians for services outside their job descriptions such as traffic control, yard duty, and
other miscellaneous duties. This limits the amount of custodial work accomplished by the day
custodians, resulting in the incomplete tasks being added to the night custodial crew’s duties.
This is inefficient and could affect cohesiveness between the day and night crews. By uniting all
custodians under the supervision of the custodial manager, scheduled tasks can be completed in
a more timely manner and crew assignments and efficiencies better maintained. However, the
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custodial manager should consult with principals when establishing schedules to ensure the site
administrator’s needs are adequately met.
The district has also added a night custodial supervisor position with the main function of
checking the progress of night custodial crews as well as ensuring substitute custodians are
supplied where needed. This position functions effectively and appears to add efficiency to the
district’s custodial operations.
Over the last four years, many school districts have made significant reductions to custodial
services because of the ongoing state budget crisis. In some instances, school districts have imple-
mented roving teams or started cleaning classrooms every other day.
Determining the number of custodial staff positions needed is usually difficult since custodial
performance often depends on the caliber of personnel. However, the industry standard is to
staff based on square footage or cleanable area. As custodial responsibilities and the total amount
of cleanable space increase or decrease, an appropriate number of positions should be added or
reduced. Although the district may ultimately use a single staffing method or a combination of
methods best suited to its needs, the selected approach to custodial staffing should include vari-
ables that determine the workforce necessary to provide an expected level of service.
The California Association of School Business Officials (CASBO) staffing formula was developed
to calculate the number of custodians required to maintain individual school buildings. This
formula allocates an employee-to-hour ratio for custodial tasks. More commonly used in larger
school districts, it is probably the most detailed and comprehensive measure used by operations
administrators at educational facilities. The formula requires an initial estimate of custodial staff
requirements based on the amount of area contained in different building categories (e.g., perma-
nent school buildings, portables, lockers/showers, etc.) and computing an area that is based on
a one-hour time period. The total hourly requirements are divided by eight, indicating the daily
workforce requirements.
To assess the time needed for a day custodian (one who works at a school site while students are
present), the analysis should consider the school site’s needs and available cleaning time. These
time standards allot sufficient time to clean all areas at the school site and follow the cleaning
standards of the CASBO Custodial Handbook. Assigning the custodial staff to tasks not assigned
in the CASBO formula will result in necessary cleaning being postponed or neglected.
Based on district information, the district’s custodial staffing is 60.5 full-time equivalent (FTE)
positions (excluding vacant positions, equipment attendants, and night custodial manager). This
is 118% of the CASBO custodial staffing formula, which is equivalent to overstaffing by 9.25
FTEs. This formula considers the square footage of sites and the number of students, staff, class-
rooms, offices and general purpose areas. The CASBO formula for custodial staffing is as follows:
Each of the following numbers is added to obtain the total:
• One custodian for every 13 teachers
• One custodian for every 325 students
• One custodian for every 13 classrooms
• One custodian for every 18,000 square feet of facility
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The results are divided by four to indicate the number of custodians needed to clean a facility.
This calculated FTE value per site is often impractical for implementation, so a small degree of
rounding is used to arrive at a practical staffing level. (For example, 1.9 FTE at a site is not a
practical staffing level. Such a value is rounded to 2 FTE for a practical staffing level.) Although
many school districts have reduced staffing levels to less than these recommendations because of
the economic downturn, Sanger Unified has maintained levels of more than those prescribed by
the practical application of the CASBO formula. This has resulted in some sites that appear to be
overstaffed. They are as follows:
Site Name Actual Formula Overage
Jefferson 3 1.9 1
John S. Wash 3 1.7 1
Sequoia 2.75 1.8 1
Wilson 2.75 2 .75
Washington AMS 8.5 7.4 1
Sanger HS 14.5 11.8 2.5
Sanger Academy 3 2 1
Maint., DO 4 3 1
Table excludes clerical staff
The above results suggest that the district is overstaffed in custodial by 9.25 FTE, or 18%.
This staffing overage could mask the inefficiency of the current organizational structure since it
includes excess man-hours to accomplish work not completed by the day custodians, who may
be assigned with duties outside their normal job descriptions. It should be emphasized that this
calculation does not include currently vacant custodial positions (3.25 FTE) or the equipment
attendant positions (3.0 FTE).
The FCMAT study team found that there is little or no standardization among the custodial staff
for performing the basic functions of custodial work. The director of support services is in the
process of introducing a custodial handbook to implement standards for all custodial personnel.
However, newly hired custodians are insufficiently trained and therefore have inadequate knowl-
edge of the processes required to properly clean and maintain facilities. This lack of training also
includes standard safety; records do not exist of this type of training nor is there memory of any
being performed. Additionally, custodians did not use personal protective equipment such as eye
protection and rubber gloves during FCMAT’s tour of school facilities.
When FCMAT toured the custodial area of the maintenance facility, cans of gasoline were stored
outside of proper flame-retardant cabinets. Overall, the Custodial Department should focus
heavily on employee safety and industrial hygiene.
While the district’s total square footage has increased by 9.1% since fiscal year 2007-08, the total
custodial budget has decreased by 46.2%. This may be the result of reducing the overall number
of night custodians and reorganizing into roving crews, and making budget decisions because
of the economic downturn. However, reduced spending affects district facilities and cleanliness.
A common concern among the district custodial staff, for example, was the age and availability
of custodial equipment. Much of this equipment is old and in need of repair, and the older sites
do not have auto-scrubbing machines for their hard floors. These machines offer significant
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manpower savings, and the district should consider purchasing them to improve efficiencies for
the custodial crews. The fiscal year 2012-13 budget does not include any funding for capital
outlay, and the materials and supplies budget seems barely adequate to address the district’s
custodial supply needs, with little or no funding left for noncapitalized equipment purchases.
Based on FCMAT’s review of the custodial equipment inventory, the district should budget to
acquire the following equipment in the next few years:
• Ride-on auto scrubbers (one for each school site)
• Four burnishers
• Six walk-behind auto scrubbers
Staff members perceive that the delivery of needed custodial supplies and materials is often
delayed. The custodial manager and director of support services should explore methods of
tracking these requests and evaluating the timeliness of deliveries. Site administrators also
perceive that the custodial manager is not accessible and should have more of a presence at the
school sites.
Recommendations
The district should:
1. Introduce a custodial handbook to standardize custodial procedures
throughout the district.
2. Reorganize the custodial management structure so that the custodial manager
manages and evaluates all custodial employees. Custodians should not
perform tasks that are not included in the custodial job description.
3. Establish a custodial safety program with emphasis on workplace safety and
wearing personal protective equipment.
4. Establish the financial means to properly repair, replace, or supply proper
equipment to custodial staff.
5. Develop methods to track and confirm requests for materials and supplies
and ensure their timely delivery to requesting sites.
6. Review general housekeeping to ensure that all hazardous materials are stored
properly.
7. Ensure the custodial manager discusses the custodial needs of school sites
with site administrators.
8. Provide training for all new custodians.
9. Ensure that the night custodial manager is more accessible to site principals
and has more of a presence at school sites.
10. Consider reducing up 9.25 FTE of custodian positions.
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Maintenance Services
The Maintenance Department’s organizational structure is typical of school districts of similar
size. Separate maintenance trades operate daily under a single maintenance manager, who reports
to the director of support services. In this system, one or two maintenance workers are assigned
to a district vehicle, and respond on an as-needed basis to work requests throughout the district.
This approach is effective for in-town school locations, but creates logistics issues for the sites
located farther from the maintenance facility. Although some large districts use mobile mainte-
nance teams in specialized vehicles for large geographic areas, this approach may be excessive for
Sanger Unified. Instead, the district should research the possibility of using a mobile maintenance
van with a wide variety of equipment and staffed with several skilled maintenance workers to
complete many types of facility repairs. This type of vehicle could solve maintenance problems
without making several trips to and from distant sites.
The district is staffed appropriately in maintenance compared to districts of similar size (based on
the school district industry standard of approximately one maintenance worker for each school
site). The Maintenance Department has 14 FTE, which includes four HVAC technicians and 10
skilled maintenance specialist personnel. Although Sanger Unified is located in a warm climate
and has multiple old and antiquated HVAC systems, four HVAC positions are slightly more
than industry standard. The district should consider converting one to a general maintenance
position. Many skilled maintenance specialists have specialized trade experience (e.g. lock-
smithing, electrical work, carpentry) and are used in that capacity, but they receive no additional
compensation or recognition for these skills. Recognizing individual trades in job descriptions is
an industry standard and essential in raising morale. Although each skilled maintenance worker
should understand that general maintenance tasks is a primary responsibility, recognizing skill
levels and providing the corresponding compensation is consistent with the district’s assignment
of specialized HVAC positions.
The district’s delivery of services is accomplished through an electronic work order system
(School Dude) in which site staff enter the orders, and the support services secretary assigns tasks
to appropriate maintenance personnel. The work orders are completed and closed. District staff
generally believe the system meets district needs, although a few perceived that work orders were
intentionally delayed in isolated cases. FCMAT staff could not validate this perception. The
maintenance and operations management staff should develop a cross-check system to routinely
audit work orders and average order turnaround time to verify that orders do not remain too
long in the system.
The district has no formalized or written preventive maintenance plan. However, it recently purchased
a module in the maintenance work order system for this function. The director of support services
should ensure that a proper preventive maintenance schedule is developed and utilized to establish
maintenance priorities and effectively utilize maintenance funding and materials.
FCMAT visited the maintenance facility and found that several computers were recently
installed, giving each maintenance worker access to track and complete work orders. This
individual access to computers also enables maintenance workers to participate in routine safety
training via an online safety training program. All training records are maintained electronically
and cannot easily be provided if requested by an auditing agency.
During fieldwork, the maintenance facility was disorganized and could be considered a safety
hazard. Raw construction materials were stacked in walkways and around power equipment,
making movement through the facility difficult. Miscellaneous items were haphazardly stacked
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high on counters and shelves. This situation could result in injury from slips, trips, and falls, and
makes it almost impossible for the maintenance workers to use power equipment. Management
staff should immediately reorganize the maintenance area to make it more conducive to shop
work and use of power equipment. Raw materials should be housed in their own separate area
not immediately in the workspace.
Since the 2007-08 fiscal year, the district’s total square footage has increased by 9.1%, yet the
total maintenance budget has decreased by 21.5%. This may be the result of budget decisions
made because of the economic downturn, but reduced spending affects district facilities. This
effect is further exacerbated by the aging of the facilities and increased failure rates of older
mechanical systems.
Square Footage Budget Comparison
Fiscal Year 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14
Sq. Footage 943,760 943,760 943,760 983,180 1,029,643 1,029,643 1,029,643
Changes add 4 MPRs add Sequoia
The fiscal year 2012-13 budget includes minimal funding for maintenance capital outlay
($6,511.54), and the materials and supplies budget seems barely adequate for the materials
needed in a district with aging and older facilities. This leaves little funding for noncapitalized
equipment purchases. Additionally, the district’s vehicle lease-to-own program for maintenance
vehicles is funded entirely from the regular and routine maintenance budget, severely affecting
the funding available for routine maintenance needs.
Site inspection and staff interviews found that although routine maintenance is regularly
performed, deferred maintenance has been reduced for the last few years. This is a statewide
trend driven by the economic downturn and the resulting fiscal issues in public education;
deferred maintenance funding is diverted to general use in the district’s budget, further eroding
the condition of district facilities. This is especially apparent at Sanger High School. Although
the facility is only 13 years old, signs of poor construction and the lack of maintenance are begin-
ning to show in cracked stucco walls, loose and cracked vinyl composition tile flooring, and signs
of significant HVAC ductwork leakage. The district should explore ways to re-establish funding
for deferred maintenance projects to repair worsening facility conditions.
Recommendations
The district should:
1. Rewrite/add job descriptions to include specialized maintenance positions,
and structure commensurate salary levels.
2. Develop a cross-check method to ensure work orders are fulfilled in a timely
manner and ensure prompt feedback for the requestor.
3. Establish a preventive maintenance schedule to ensure that these needs are
met before issues become an emergency.
Sanger Unified School diStrict
14
MAINTENANCE, GROUNDS AND CUSTODIAL STAFFING
4. Use a mobile maintenance van to avoid multiple trips to and from distant
sites.
5. Clean and organize the maintenance facility spaces and eliminate hazardous
working conditions, including more formalized safety training and emphasis
on using proper personal protective equipment.
6. Increase funding for updating or replacing equipment.
7. Enter into construction contracts and re-establish funding to resolve the
significant deferred maintenance and modernization issues throughout the
district.
8. Ensure that training records on all staff are easily accessible.
9. Convert one HVAC position to general maintenance.
Grounds
Success in grounds management largely depends on unpredictable circumstances such as weather,
and the vulnerability of plants and pests. It also depends on well-trained personnel with skills
in a variety of areas who can maintain educational facility grounds in a visually appealing and
environmentally sensitive manner.
Like other maintenance and operations functions, staffing for grounds-related services tends to
vary among school districts throughout the state. The most common factors affecting staffing
levels for grounds crews at individual schools include the following:
• The school size in acreage
• The number and types of outdoor spaces to be maintained
• The type and extent of natural and hardscape features
• The extent to which grounds crews perform unrelated tasks
As of July 2013, the district was staffed with four skilled groundskeepers, 11 general
groundskeepers and one grounds maintenance manager. CASBO does not have a formula for
grounds maintenance staffing; however, the Florida Department of Education has performed
extensive research in this area and included its findings in a document entitled “Maintenance and
Operations Administrative Guidelines for School Districts and Community Colleges.” Among
other things, the document establishes a formula for the staffing of school district grounds
maintenance personnel; however, few California school districts meet this standard. Nevertheless,
FCMAT employed this formula when reviewing the staffing for the district’s grounds depart-
ment.
This formula is based on two types of grounds personnel, those who perform general grounds
functions such as mowing, gardening, and trimming, and those who care for athletic fields
or other specialized open space areas. In many school districts, general grounds functions are
performed by school custodians while large open areas and athletic fields are maintained by
district grounds crews.
Fiscal crisis & ManageMent assistance teaM
15
MAINTENANCE, GROUNDS AND CUSTODIAL STAFFING
The district’s groundskeepers use old and sometime obsolete equipment to perform their
required tasks. Although the grounds crew is dedicated, it is hampered by the district’s inability
to repair and/or replace broken and outdated equipment. The district budget has no line item in
for equipment replacement, and groundskeepers use mowers and other equipment that are near
the end of their life cycle. Based on FCMAT’s review of the grounds equipment inventory, the
district should budget to acquire the following in the next few years:
• Five gang reel mower for stadium use
• A line striper for stadium use
• Three gang reel mower
• A top dresser
• A walk-behind reel mower
• A computer program for clocks
The recommended formula for determining the number of specialized groundskeepers and
athletic field groundskeepers is the total acreage of the school facility divided by 40, plus 1 FTE
groundskeeper, plus 1 FTE groundskeeper per 500,000 square feet of athletic fields.
FCMAT obtained measurements of the amount of grounds allocated to playfields at each school
site from the district. The district estimates that it maintains 8,344,353 square feet of playfields,
a figure that vastly exceeds the minimum standard of 67,600 square feet per school site as recom-
mended by the California Department of Education (CDE) in its Guide to School Site Analysis
and Development. Therefore, by applying the formula above, FCMAT calculates that the district
should have 13.95 FTEs to be adequately staffed.
The calculation is as follows:
Grounds Staffing Formula
District Grounds
Type Divisor
Totals Staffing - FTE
District Acreage 266.05 40 6.65
Total Square Feet -
3,154,615 500,000 6.30
Athletic Fields
Other District Facilities ---- --- 1.0
Total Staffing
13.95
Requirements – in tenths
By applying the formula above, the district is appropriately staffed.
Sanger Unified School diStrict
16
MAINTENANCE, GROUNDS AND CUSTODIAL STAFFING
Recommendations
The district should:
1. Consider adopting the Florida Department of Education grounds mainte-
nance staffing formula or other available examples as a general guideline for
adding or reducing grounds maintenance personnel.
2. Establish a grounds equipment replacement budget based on the life cycle of
grounds equipment.
3. Stagger the purchases of grounds equipment so that the district can budget
for equipment replacement over several years, and various pieces of grounds
equipment do not reach the end of their life cycles at the same time.
Fiscal crisis & ManageMent assistance teaM
17
TRAINING AND SAFETY
Training and Safety
The district lacks a districtwide training program for maintenance and operations staff and is
out of compliance with regard to many health and safety requirements. Although maintenance
and operations staff has the opportunity to receive training on blood-borne pathogens, electrical
safety, forklifts, heat illness prevention, ladders, tree maintenance, and the control of hazardous
energy, FCMAT found few written policies or procedures regarding training, safety issues, or
departmental protocols.
The position of coordinator, energy management, housed in the support services building, is
dedicated to monitoring and improving the district’s energy usage. This position is common
among districts that manage energy consumption. However, in most districts of comparable size
and similar climates, this position is an adjunct duty and not a stand-alone position. Additional
duties, such as safety and risk management, could be added to the energy management position
to help handle the district’s safety issues. Safety and risk management training is readily available
for the energy manager through the district’s safety and industrial hygiene joint powers agree-
ment, Fresno County Self Insurance Group.
Once the coordinator of energy management and safety has been trained in maintenance and
operations safety standards, he should develop a standardized training program to bring all
district procedures, departments and sites into compliance with federal, state and local regula-
tions. Mandated safety training for maintenance and operations staff should be provided and
documented. Training should include the areas listed in the maintenance and operations safety
training matrix attached as Appendix A to this report.
Monthly safety meetings should also be held for all maintenance and operations staff to improve
communication and education and resolve any outstanding safety issues.
Recommendations
The district should:
1. Implement regular safety training of maintenance, operations and grounds
staff using a matrix substantially similar to one attached as Appendix A to this
report.
2. Contact the Fresno County Self Insurance Group for assistance with risk
management and safety training.
3. Add duties such as safety and risk management to the coordinator of energy
management position.
4. Hold monthly safety meetings for maintenance and operations staff.
Sanger Unified School diStrict
18
TRAINING AND SAFETY
Fiscal crisis & ManageMent assistance teaM
19
STAFFING COMPARISONS
Staffing Comparisons
Data for a comparison of the district’s maintenance, operations and grounds staffing was
obtained from three California unified school districts with student enrollment levels similar to
Sanger Unified. In choosing the comparison districts, FCMAT used a list of comparable districts
using Ed-Data’s District’s Like This comparative district data base. The comparison districts
surveyed include the Upland and the San Jacinto unified school districts and the Kings Canyon
Joint Unified School District.
The comparative organizational analysis and staffing information should be viewed as a guideline
for appropriate staffing levels but should take into account that California school districts are
complex systems that vary widely in demographics, resources, and organization. As an example,
this report considers K-12 districts that are similar but not identical in average daily attendance,
revenue computation, or the amount spent on salaries and benefits.. Interpreting staffing needs
based on one or two criteria can be misleading if significant circumstances are not considered.
Instead, the comparative data should be used with the formulas provided in this report to deter-
mine the staffing levels appropriate for the district’s unique characteristics.
FCMAT prepared a staffing and organization structure questionnaire and forwarded it to the
three districts electronically. All three districts responded, and the comparative group analysis
includes a review of FTEs by departments. In addition to gathering quantitative data, the team
received qualitative data on how these districts responded to the decreasing revenues of the last
four years.
FCMAT’s review considered the following issues:
• The grade-level configuration (unified)
• The size of the district
• Revenue limit districts (rather than basic aid)
• Merit system districts
• The percentage of students who are eligible for free and reduced-price meals
• The largest ethnic group represented
Maintenance
District Enrollment Staff Supervisor DM Contrib. RRMA Contrib.
Kings Canyon JT USD 9,952 12 1 .5% of GF 1.24% of GF
San Jacinto USD 9,235 9 0.5 .42% of GF 2.5% of GF
Upland USD 11,912 7 0 0.0% of GF 3.0% of GF
Sanger USD 10,872 14 1 0.0% of GF 2.0% of GF
Sanger Unified School diStrict
20
STAFFING COMPARISONS
Operations
Day Night
District Enrollment Staff Evaluated By Roving Teams
Supervisor Supervisor
Principal with
Summer
Kings Canyon Jt USD 9,952 74 1 0 input from custo-
Only
dial supervisor
Night Custodians
San Jacinto USD 9,235 34 0 1 Principal
Rove
Upland USD 11,912 36 0 0 Principal No
Principal with
Summer
Sanger USD 10,872 41.5 1 1 input from custo-
Only
dial supervisor
Grounds
District Enrollment Staff Supervisor Leads
Kings Canyon JT USD 9,952 11 0 0
San Jacinto USD 9,235 6 0.5* 0
Upland USD 11,912 5 1 0
Sanger USD 10,872 15 1 0
*In addition, the district pays supervisory employees who work weekends supervising work-release inmates performing
grounds tasks.
Comparisons of the management staff in Maintenance, Operations and Grounds departments
found that all the other districts have positions at the director/manager level. Three of the four
have a supervisor of maintenance, and a supervisor of grounds (however, San Jacinto Unified
has supervisorial oversight on weekends only), and two of the four also have a daytime custodial
supervisor. Sanger Unified and San Jacinto Unified School District both have nighttime custodial
supervisors. In all of the comparative districts, the principal has the primary responsibility for
supervising and evaluating custodians, although FCMAT does not believe that this is the most
effective model for accomplishing these responsibilities.
Sanger Unified’s staffing in maintenance is equal to or better than the comparative districts.
Similarly, the district’s custodial staffing was greater than two of the comparative districts, but
significantly less than one. Lastly, Sanger Unified has more groundskeepers than any of the
comparative districts; however, this probably is because of the significant number of playfields the
grounds crew is expected to maintain as described above.
In resource allocation, all four of the districts have continued to budget some percentage of
general fund expenditures in the routine restricted maintenance account, despite having the
budgetary flexibility to reduce the account to zero. These range from 1.24% of the Kings Canyon
Joint Unified School District’s general fund to 3% at the Upland Unified School District. Sanger
Unified budgets 2 % of the general fund in this account.
Of the three comparative districts, only two deposit funds in the deferred maintenance fund.
The Kings Canyon Joint Unified School District and the San Jacinto Unified School District
make contributions of .5% and .42% of their general funds to the deferred maintenance fund,
Fiscal crisis & ManageMent assistance teaM
21
STAFFING COMPARISONS
respectively. The Sanger and Upland unified school districts do not budget for a contribution to
the deferred maintenance fund.
The 2013–14 state budget replaced the previous K–12 finance system with the new Local
Control Funding Formula (LCFF). For school districts and charter schools, the LCFF creates
base, supplemental, and concentration grants in place of most previously existing K–12 funding
streams, including revenue limits and most state categorical programs
With the advent of the LCFF, school districts may no longer be required to make a matching
share contribution to the deferred maintenance fund. However, to ensure that the district’s
investment in capital facilities is protected, the district should continue to budget an amount
sufficient to maintain the facilities of the district.
Recommendation
The district should:
1. Identify and budget an amount needed annually to adequately maintain the district’s
grounds and facilities.
Sanger Unified School diStrict
22
STAFFING COMPARISONS
Fiscal crisis & ManageMent assistance teaM
23
APPENDICES
Appendices
A. Sample Maintenance and Operations Employee Training
Matrix
B. Study Agreement
Sanger Unified School diStrict
24
APPENDICES
Fiscal crisis & ManageMent assistance teaM
25
APPENDICES
Sanger Unified School diStrict
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3102/41/8
Appendix A
26
APPENDICES
Fiscal crisis & ManageMent assistance teaM
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3102/41/8
27
APPENDICES
Sanger Unified School diStrict
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eriH laitinI
0371
,9051-8
eltiT
snoitarepO
gnifooR
ygolonhceT
lairtsudnI
,O&M
yranoitercsiD
eriH laitinI
9036
,3563-8
eltiT
)SPOR
htiw selcihev
nI(
stleB
taeS
ygolonhceT
gA ,sdnuorG
,O&M
gnimrofreP
,ygolonhceT
lairtsudnI
,O&M
yranoitercsiD
eriH laitinI
8561
,7361-8
eltiT
sdloffacS
strA
,secitcarP
tnemeganaM
ksiR
yranoitercsiD
dedeeN sA
noitneverP
llaF dna
spirT
,spilS
sdnuorG
,O&M
3023-8
eltiT
secruoseR
retaW
etatS
yranoitercsiD
dedeeN sA
noitneverP
noitulloP
retaW
mrotS
seitilicaF
,noitatropsnarT
,O&M
draoB
lortnoC
yranoitercsiD
eriH laitinI
6171-8
eltiT
gnimarF dooW
larutcurtS
ygolonhceT
lairtsudnI
,O&M
yranoitercsiD
dedeeN
sA / eriH
laitinI
71521
CVC
,94
eltiT
RFC
gnitseT gurD noitatropsnarT
O&M
,noitatropsnarT
yranoitercsiD
dedeeN
sA / eriH
laitinI
8243
urht
0243-8
eltiT
ecnanetniaM
eerT
sdnuorG
sA
/ gniggiD ot
roirP
yranoitercsiD
1451
,0451-8
eltiT
gnirohS & gnihcnerT
sdnuorG
,O&M
dedeeN
yranoitercsiD
dedeeN
sA / eriH
laitinI
22
eltiT
tnemeganaM
etsaW
lasrevinU
O&M
,laidotsuC
,secitcarP
tnemeganaM
ksiR
noitartsinimdA
,laidotsuC
,sdnuorG
,O&M
yranoitercsiD
dedeeN
sA / esU
ot
roirP
straC floG & selciheV
ytilitU
3023-8
eltiT
.cte
,strac
ytilitu
etarepo
taht
seeyolpme
ro
3
3102/41/8
28
APPENDICES
Fiscal crisis & ManageMent assistance teaM
seeyolpmE
snoitarepO
dna
ecnanetniaM
rof
xirtaM
gniniarT
htgneL
ycneuqerF
gniniarT
ecnerefeR
lageL
)Z-A(
tcejbuS
)sepyT
boJ(
ot
seilppA
,7538
,8484
,9974-8
eltiT
yranoitercsiD
esU
ot
roirP
gnidleW
hceT
lairtsudnI
,O&M
3584
,0584
yranoitercsiD
esU
ot
roirP
,95 elcitrA-8
eltiT
senihcaM
gnikrowdooW
hceT
lairtsudnI
,O&M
,6463
,8463
,6363-
8 eltiT
laireA
dna
)gnitavele
(smroftalP
kroW
yranoitercsiD
esU
ot
roirP
laidotsuC
,sdnuorG
,O&M
4923
,8363
seciveD
ni
desnecil
ylreporp
si
deriuqer
nehw
,&
;seitud
dengissa
lla
ylefas
mrofrep
ot
ytiliba
eht
detartsnomed
sah
noitcurtsni
ro
,ecneirepxe
,gniniart
fo
nosaer
yb
dna
;reyolpme
eht yb
detangised
nosrep
a si
nosrep
deifilauqA
.snoitaluger
dna
swal
lacol
ro
,etats
,laredef
htiw
ecnadrocca
eht
sah
nosrep
tnetepmoc
ehT
.seeyolpme
ot
suoregnad
ro ,suodrazah
,yratinasnu
era
taht
snoitidnoc
gnikrow
ro
sgnidnuorrus
eht
ni sdrazah
elbatciderp
dna
gnitsixe
gniyfitnedi
fo elbapac
si ohw
nosrep
a si nosrep
tnetepmocA
.sdrazah
eseht
etanimile
ot serusaem
evitcerroc
tpmorp
esopmi
ot ytirohtua
LOOHCS
ROF
XIRTAM
GNINIART(
)S(TCUDORP
TAMCF
EHT
NI
DENIATNOC
NOITAMROFNI
RO
SNOITATNESERPER
,ECIVDA
,SNOINIPO
YNA
FO
YCARUCCA
EHT
ROF
ELBISNOPSER
TON
SI TAMCF
.TNETNOC
;YCARUCCA
TAMCF
tub
,stcudorP
TAMCF
eht
etadpu
ot
tcele
,emit
ot emit
morf
,yam
TAMCF
)a(
:taht
eerga
dna egdelwonkca
uoY
.NOEREHT
ECNAILER
S'YTRAP
DRIHT
YNA
RO
,SEGNAHC
RO
TUPNI
ATAD
YNA
ROF
,)SEEYOLPME
TCIRTSID
yna
edulcni
dna
niatbo
ot
noitagilbo
yna
,smialcsid
ylsserpxe
dna
,emussa
ton
seod
TAMCF
)b(
;emit
yna
ta ,uoy
ot
elbaliava
edam
eb lliw
setadpu
yna
taht
ro
,detadpu
eb
lliw
stcudorP
TAMCF
yna
taht
eetnaraug
ro
tnarraw
ton
seod
eht
ni
srorre
rehto
ro
lacihpargopyt
ot
eud
tcudorp
a
fo
esusim
rof
elbisnopser
TAMCF
si
ron
,)erehwesle
ro( stcudorP
TAMCF
eht
ni debircsed
tcudorp
yna
fo
esu
eht
gnitacovda
ton si
TAMCF
)c(
;stcudorP
TAMCF
eht
ni noitamrofni
esicrexe
eht
rof
etutitsbus
a
)sa
desu
eb
ti
dluohs
ron(
eb ot
dednetni
ton
si
tnetnoc
hcus
taht
dna
,dia ecnerefer
a
sa
ylno
stcudorP
TAMCF
eht
ni dedulcni
tnetnoc
eht
esu
lliw
uoy
)d(
;esiwrehto
ro ecnegilgen
ruoy
,stcudorP
TAMCF
.secruos
tnednepedni
nwo
ruoy
hguorht
stcudorP
TAMCF
eht
ni
tnetnoc
eht mrifnoc
dluohs
uoy
,segnahc
ro rorre
namuh
fo ytilibissop
eht
fo weiv
nI
.tnemgduj
lanoisseforp
fo
4
3102/41/8
29
APPENDICES
Appendix B
Sanger Unified School diStrict
30
APPENDICES
Fiscal crisis & ManageMent assistance teaM
31
APPENDICES
Sanger Unified School diStrict
32
APPENDICES
Fiscal crisis & ManageMent assistance teaM
33
APPENDICES
Sanger Unified School diStrict