FCMAT
Stockton Unified School District Report
transportation department and program review
Read the report at Stockton Unified School District ↗
Stockton Unified School District
Transportation Review
October 24, 2014
Joel D. Montero
Chief Executive Officer
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October 24, 2014
Julie Penn, Interim Superintendent
Stockton Unified School District
701 N. Madison
Stockton, CA 95202
Dear Interim Superintendent Penn,
In March 2014, the Stockton Unified School District and the Fiscal Crisis and Management
Assistance Team (FCMAT) entered into an agreement to provide a review of the district’s transporta-
tion program and services. Specifically, the agreement states that FCMAT will perform the following:
1. Make recommendations on appropriate staffing levels and the organizational struc-
ture of the Transportation Department based on best practices for departmental
operations of similar size and structure. This includes the following:
a) A personnel summary by district position
b) A review of job descriptions
c) A review of customer service records or logs
d) A review of support training by position
2. Review the operations of transportation services, including operations, routing,
and scheduling, and make recommendations to improve the operational efficiency
of home-to-school-and special education transportation. The FCMAT study team
will review the following:
a. Student demographic data
b. Average weekly ridership by site, resource and district and forecast summary
c. Routing methods, including the use of automated software
d. The number of routes, including board polices on walking distances
e. An on-time performance and efficiency review
f. Vehicle maintenance and inspection reports
g. Loading and student counts
h. A school bus inventory, school bus replacement schedule and equipment
availability
i. Field trips
j. Customer service or complaint logs
k. A review of the IEP process for student transportation
This final report contains the study team’s findings and recommendations in the above areas of
review. FCMAT appreciates the opportunity to serve the Stockton Unified School District and
extends thanks to all the staff for their assistance during fieldwork.
Sincerely,
Joel D. Montero
Chief Executive Officer
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TABLE OF CONTENTS
Table of Contents
About FCMAT ...................................................................iii
Introduction ........................................................................1
Background .....................................................................................................................1
Study and Report Guidelines ......................................................................................1
Study Team ......................................................................................................................2
Executive Summary ...........................................................3
Findings and Recommendations .....................................7
Routing Methodology ..................................................................................................7
Transportation Department Staffing ........................................................................9
Safety and Training .....................................................................................................11
Vehicle Maintenance ..................................................................................................13
Transportation Facility ...............................................................................................17
Contract with Storer Transportation .......................................................................18
Potential to Operate Current Storer Transportation Routes ............................20
Appendices ....................................................................... 23
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ABOUT FCMAT
About FCMAT
FCMAT’s primary mission is to assist California’s local K-14 educational agencies to identify,
prevent, and resolve financial and data management challenges. FCMAT provides fiscal and
data management assistance, professional development training, product development and other
related school business and data services. FCMAT’s fiscal and management assistance services
are used not just to help avert fiscal crisis, but to promote sound financial practices and efficient
operations. FCMAT’s data management services are used to help local educational agencies
(LEAs) meet state reporting responsibilities, improve data quality, and share information.
FCMAT may be requested to provide fiscal crisis or management assistance by a school district,
charter school, community college, county office of education, the state Superintendent of Public
Instruction, or the Legislature.
When a request or assignment is received, FCMAT assembles a study team that works closely
with the local education agency to define the scope of work, conduct on-site fieldwork and
provide a written report with findings and recommendations to help resolve issues, overcome
challenges and plan for the future.
Studies by Fiscal Year
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FCMAT also develops and provides numerous publications, software tools, workshops and
professional development opportunities to help local educational agencies operate more effec-
tively and fulfill their fiscal oversight and data management responsibilities. The California
School Information Services (CSIS) arm of FCMAT assists the California Department of
Education with the implementation of the California Longitudinal Pupil Achievement Data
System (CALPADS) and also maintains DataGate, the FCMAT/CSIS software LEAs use for
CSIS services. FCMAT was created by Assembly Bill 1200 in 1992 to assist LEAs to meet and
sustain their financial obligations. Assembly Bill 107 in 1997 charged FCMAT with responsi-
bility for CSIS and its statewide data management work. Assembly Bill 1115 in 1999 codified
CSIS’ mission.
AB 1200 is also a statewide plan for county offices of education and school districts to work
together locally to improve fiscal procedures and accountability standards. Assembly Bill 2756
(2004) provides specific responsibilities to FCMAT with regard to districts that have received
emergency state loans.
In January 2006, SB 430 (charter schools) and AB 1366 (community colleges) became law and
expanded FCMAT’s services to those types of LEAs.
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ABOUT FCMAT
Since 1992, FCMAT has been engaged to perform more than 1,000 reviews for LEAs, including
school districts, county offices of education, charter schools and community colleges. The Kern
County Superintendent of Schools is the administrative agent for FCMAT. The team is led by
Joel D. Montero, Chief Executive Officer, with funding derived through appropriations in the
state budget and a modest fee schedule for charges to requesting agencies.
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INTRODUCTION
Introduction
Background
The Stockton Unified School District is composed of 42 schools including 38 K-8 elementary
schools and four comprehensive high schools. The district also has five specialty schools and
has authorized seven charter schools. According to the district’s 2014 data, its total enrollment
is approximately 36,382 students according to the 2013-14 California Basic Educational Data
System (CBEDS).
The district is in San Joaquin County in central California, along Interstate 5 and Highway 99,
approximately 55 miles south of Sacramento. The district encompasses approximately 56 square
miles and serves both suburban and urban areas, including most of the city of Stockton and some
unincorporated areas in the communities of Manteca and Linden.
The district has a comprehensive internal transportation program that provides home-to-school
transportation for general education and special education students, transport for extracur-
ricular and co-curricular activities, and a large vehicle maintenance program. The district also
contracts for additional special education transportation from an outside private vendor, Storer
Transportation, which is based in Modesto and has a local office in Stockton.
As of the close of the 2013-14 school year, the district’s transportation program was operating 59
daily school bus routes; these included 18 home-to-school routes for approximately 1,483 general
education students, and 41 special education routes serving approximately 632 special education
students. In addition, Storer Transportation operated 37 special education routes transporting
approximately 511 students. During the 2013-14 school year the district scheduled approxi-
mately 986 extracurricular and co-curricular field trips, using district buses and drivers for nearly
85% of these trips.
Study and Report Guidelines
FCMAT visited the district on June 17-20, 2014 to conduct interviews with district staff, collect
data, review documents and inspect facilities. This report is the result of those activities and is
divided into the following sections:
• Executive Summary
• Routing Methodology
• Transportation Department Staffing
• Safety and Training
• Vehicle Maintenance
• Transportation Facility
• Contract with Storer Transportation
• Potential to Operate Current Storer Transportation Routes
• Appendices
In writing its reports, FCMAT uses the Associated Press Stylebook, a comprehensive guide to
usage and accepted style that emphasizes conciseness and clarity. In addition, this guide empha-
sizes plain language, discourages the use of jargon and capitalizes relatively few terms.
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INTRODUCTION
Study Team
The study team was composed of the following members:
Eric D. Smith Tim Purvis *
FCMAT Fiscal Intervention Specialist Director of Transportation
Bakersfield, CA Poway Unified School District
Poway, CA
Michael Rea* Larry Laxson
Executive Director Transportation Director (retired)
West County Transportation Agency Cajon Valley Elementary School District
Santa Rosa, CA El Cajon, CA
John Lotze
FCMAT Technical Writer
Bakersfield, CA
*As members of this study team, these consultants were not representing their respective
employers but were working solely as independent contractors for FCMAT. Each team member
reviewed the draft report to confirm accuracy and achieve consensus on the final recommenda-
tions.
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EXECUTIVE SUMMARY
Executive Summary
Routing Methodology
The district operated 59 school bus routes and contracted for an additional 37 special education
routes during the 2013-14 school year. Eighteen of the district’s routes serve general education
students, and 41 of its routes serve special education students. In all cases, the district’s bus
routes transport a significantly higher average number of students per bus than is the case in
districts recently reviewed by FCMAT. The district’s external transportation contractor’s routes
serve special education students and also have a higher average number of students per bus than
FCMAT has seen in recent reviews, though slightly less than district-operated routes.
District data identifying the number of special education students varies from 3,750 to 4,000
students. The district should assess its special education student data to ensure the accuracy of
student identification.
The district is identifying approximately 30% of its special education students as requiring trans-
portation, which is more than double the rate in other districts recently reviewed by FCMAT.
The district may be operating approximately 20 more school buses than it would if it had a
significantly lower identification rate for special education transportation. This suggests a liberal
approach to identification by the district’s Individualized Education Program (IEP) teams. The
district should implement transportation guidelines and guiding questions for IEP team assess-
ments, as well as staff training specific to transportation support.
Transportation Department Staffing
Transportation staffing is slightly lower than normal in most areas; staffing in vehicle mainte-
nance and safety and training is marginally insufficient.
If the district significantly increases the number of school bus routes and drivers, a fourth
transportation technician or dedicated transportation router position would help meet the
added demand. If the district increases its routing to 90 or more daily routes, it would be also be
prudent to consider adding a third transportation operations supervisor position.
Because of the size of its transportation program, it would benefit the district to have one more
state-certified school bus driver instructor position.
The district’s vehicle maintenance staffing is low. The district should assess workload and staffing
to determine if additional staff are needed.
The transportation program has unusually high driver absenteeism, which is affecting operations.
The district should investigate the high absenteeism rate to determine if there are deficiencies in
its personnel procedures and/or staff attendance policies.
Safety and Training
The district has one state-certified school bus driver instructor position for 115 permanent and
substitute school bus drivers, and eight maintenance staff who have California Commercial
Class B licenses. This is a large number of commercial and school bus drivers for one permanent
state-certified school bus driver instructor. The current driver instructor works overtime to meet
the demands of the district’s training program.
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EXECUTIVE SUMMARY
There was no evidence that the district met education code requirements for its annual evacua-
tion drills and school bus safety education. The district must ensure that it meets the education
code requirement by performing both evacuation drills of students from school buses and school
bus safety education presentations at least once each school year.
Vehicle Maintenance
The district has a large and comprehensive vehicle maintenance program for its fleet of approx-
imately 327 total vehicles and other items of equipment. Although the district has significantly
modernized its school bus fleet, the average model year of the fleet is 2007. The district does not
have a documented plan for fleet vehicle replacement. The district should develop such a plan.
The district has an industry-standard vehicle maintenance software program, but it is not fully
used. Shop work orders and vehicle inspection reports are generated manually. The district is not
adequately tracking vehicle parts or labor hours for repairs, so it lacks an accurate accounting of
vehicle repairs and operating cost per mile.
All personnel have access to the parts storage area, and the district has no electronic or manual
practice for tracking inventory parts and supplies. The district should assess and identify inven-
tory, reduce levels to the volume needed, eliminate unneeded parts and supplies, and implement
procedures for retrieving parts and supplies and tracking their use.
With the exception of the 45-day/3,000 mile school bus safety check required by Title 13 of the
California Code of Regulations, there is no evidence that the district has a preventive mainte-
nance program for its fleet. The district should immediately create and implement a preventive
maintenance program that uses its vehicle maintenance software to track and account for mainte-
nance.
Required school bus safety inspections are tracked manually by time interval using an Excel
spreadsheet. Because the district’s school buses seldom exceed 3,000 miles in a 45-day period, this
usually meets the California Highway Patrol (CHP) Motor Carrier requirement. However, the
district exceeded the prescribed intervals for school bus vehicle maintenance on two occasions, so
it needs to monitor required safety inspections by both number of days and number of miles.
The ability of maintenance staff to diagnose vehicle issues is limited because they lack both the
software needed for many of the newer engines in their fleet and training in diagnostics. The
district should purchase diagnostic tools for newer vehicles and provide training.
Transportation Facility
The district’s transportation facility and fleet parking are located on the same property as other
district support facilities. The property is large enough; however, the buildings are old, the vehicle
maintenance shop is in three different areas and has insufficient space and lacks well-equipped
bays, and the administrative offices are too small for expansion. The fleet parking area is nearing
capacity, but reconfiguring it may create more space.
The district lacks a long-range master plan to better organize and modernize its transportation
facility. The vehicle maintenance areas, administrative offices and drivers’ lounge are most in need
of modernization.
Contract with Storer Transportation
Approximately two years ago, the district entered into a contract with Storer Transportation of
Modesto, California to provide special education transportation. The district can assume oper-
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EXECUTIVE SUMMARY
ation of five or fewer of Storer’s routes with 30 days’ notice, or six or more routes with 60 days’
notice.
The contract with Storer Transportation allows liquidated damages for late service or nonpro-
vision of service, FCMAT found no evidence that the district has ever charged the contractor
for these items. The contract requires Storer Transportation to perform routing and provide the
district with a route map, but the district indicated that it has not received copies of routes from
Storer. The contract also allows the district to establish the routes and make changes as needed.
Storer Transportation should provide detailed route sheets to the district upon request.
If the district continues to contract for some special education transportation, it would be best to
ensure that future contracts give the district full responsibility for all bus routing. Contracts with
a per-bus, per-hour pricing arrangement provide no incentive for the contractor to maximize
efficiency.
The contract with Storer Transportation requires Storer to submit information and reports, and
establish a legal fleet of school buses and a certain number of spare buses. It also gives the district
the right to receive drivers’ DMV records and other items. FCMAT found no evidence that the
district is monitoring Storer Transportation’s adherence to these requirements.
There is no provision in the contract for Storer Transportation to provide communication
between buses and its offices, or for the district to monitor that communication. The district may
wish to also consider requiring global positioning system (GPS) units or video monitoring on
buses operated by transportation contractors in the future.
Potential to Operate Current Storer Transportation Routes
The 2013-14 fiscal year was the final year of the district’s contract with Storer Transportation.
The district had until August 6, 2014 to renew the contract for the 2014-15 fiscal year.
In 2013-14, Storer Transportation operated 37 routes that transported approximately 511
students. As with any special education transportation service, the number of students fluctuates
frequently.
FCMAT’s analysis indicates an annual estimated cost of $3,302,965.36 (in 2013-14 dollars)
for the district to operate the special education transportation now provided by Storer
Transportation. This is approximately $128,615 more than the current contract. Thus, based on
cost alone, it does not appear advantageous for the district to operate this service. However, the
added cost is relatively small and it may benefit the district in other ways to take responsibility
for all of its transportation.
FCMAT’s analysis did not include any consolidation of routes or reductions in bus aides. These
are both likely but would require a full routing analysis. Consolidating just two bus routes would
save enough to change the above cost analysis in the district’s favor. Reducing the number of
special education students identified for transportation would also help decrease routes and costs.
If the district chooses not to operate the routes currently operated by Storer Transportation,
it will need to determine what should be done with the 31 buses it purchased. Before making
any decision, however, the district should consult legal counsel and an individual with financial
expertise to ensure that its action will not have unintended negative effects.
In recent years, the district took over some special education routes from its contractors. This
may have slightly increased the district’s costs over time. The district may find it beneficial to
evaluate these actions.
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EXECUTIVE SUMMARY
Moving all special education transportation to either a contract arrangement or to district-pro-
vided service includes considerations related to classified employees. The law does not prohibit
contracting, but requires a district that moves duties from its classified staff to a contracted
provider to prove that this saves money. This statute may make it difficult for the district to move
more of its transportation to a contractor. In the same fashion, if the district chooses to take
over the work currently performed by Storer Transportation, it may be difficult for the district to
move that work back to a contractor in the future.
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ROUTING METHODOLOGY
Findings and Recommendations
Routing Methodology
Documents from 2013-14 supplied by the district’s transportation program indicate that the
district operated 59 school bus routes, and that it contracted with Storer Transportation for an
additional 37 special education routes during 2013-14. The district operated 18 home-to-school
bus routes, serving approximately 1,483 general education students, for an average of 82.39
students per bus. This is significantly higher than the average of 67 students per bus in districts
most recently reviewed by FCMAT.
The district also operates 41 special education routes for severely disabled/orthopedically
impaired (SD/OI) students. These bus routes transport approximately 632 students and thus
average 15.4 students per bus, which is significantly more than the average of 10 students per
bus in districts recently reviewed by FCMAT. The map in Appendix A uses colored pushpin
symbols to identify the district’s special education students receiving transportation: blue push-
pins represent students transported on district buses, and yellow pushpins represent students
being transported for the district by Storer Transportation. The map shows that the district’s
and Storer’s special education bus routes are geographically commingled, with buses from both
entities covering the district’s entire geographic area.
The district uses industry-standard routing software, VersaTrans, to help design its routes and
optimize its use of resources. Based on the ridership load ratios identified above, the district’s
transportation staff are doing an effective job of optimizing bus routes to transport students most
efficiently.
Storer transports 511 of the district’s special education students on its 37 routes, for an average
load of 13.8 students per bus, which is also more than the average observed in FCMAT’s recent
reviews and slightly less than the district-operated average of 15.4 students per bus.
The district’s California Special Education Management Information System (CASEMIS) data is
inconsistent. District documentation identifying the number of special education students varies
from 3,750 to 4,000 students. An audit of both the district’s and Storer’s transportation routing
indicates that the district is transporting approximately 1,143 students who have Individualized
Education Programs (IEPs) identifying transportation as a related service. However, data from
the district’s special education program suggests that approximately 1,037 students are identified
as requiring transportation as a related service. This is a difference of approximately 106 students.
Based on the district’s current student enrollment of approximately 36,382, the district is
identifying approximately 11% of its students as needing special education services. This is
slightly higher than the state average. However, the district is identifying approximately 1,143,
or approximately 30%, of these special education students as requiring transportation, which is
more than double the rate in other districts most recently reviewed by FCMAT. A high rate of
identification of special education students as requiring transportation as a related service suggests
a liberal approach to identification by the district’s IEP team.
The high rate of identification results in the use of additional transportation resources. The
district needs to aggressively review its internal identification process by fully implementing both
the decision tree (transportation guiding questions for the IEP team) and the special education
transportation guidelines shared with FCMAT during fieldwork.
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ROUTING METHODOLOGY
Staff indicated that implementing transportation guidelines and guiding questions for the IEP
assessment team was being finalized and would be introduced in the coming school year. A
decision tree for identifying transportation as a reasonable related support service to be provided
in the least restrictive manner, and training for IEP assessment staff, are core to ensuring a free
and appropriate public education (F.A.P.E.) in the least restrictive environment. Reducing the
district’s identification rate and ensuring ongoing assessment will help significantly reduce special
education transportation expenses. It would benefit the district to implement the transportation
guidelines and guiding questions for IEP team assessments along with staff training specific to
transportation support. In addition, the district will need to assess its special education student
data to ensure the accuracy of student identification.
Based on the number of special education students receiving IEP-directed transportation
support, the district may be operating approximately 20 more school buses than it would if it
had a significantly lower identification rate for special education transportation. With the annual
cost for a bus and labor averaging approximately $60,000, the potential annual savings of a lower
identification rate may be $1.2 million. It would benefit the district to critically examine both the
percentage of special education students being identified as requiring transportation service, and
the costs for this added service.
District data for the 2013-14 school year indicates that the district’s transportation program
coordinates and schedules approximately 986 trips for extracurricular and co-curricular activities
annually. The district’s transportation staff schedule approximately 838 of these trips, or approx-
imately 85%, on district buses. The district contracts with charter buses for approximately 148,
or approximately 15%, of these trips. The district’s transportation program staff are successfully
using the district’s own buses for as many trips as possible without interfering with the primary
mission of providing home-to-school and special education transportation.
Recommendations
The district should:
1. Implement the transportation guidelines and guiding questions for IEP team
assessments, as well as staff training specific to transportation support.
2. Assess its special education student data to ensure the accuracy of student
identification.
3. Critically examine its total identification rate of special education students as
requiring transportation services to determine if it is overidentifying trans-
portation as a related support and to identify the additional transportation
expense that it may be incurring for this.
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TRANSPORTATION DEPARTMENT STAFFING
Transportation Department Staffing
The district’s transportation program staffing is slightly lower than average compared to similarly
sized programs in most areas, and staffing is marginally insufficient in the areas of vehicle mainte-
nance and safety and training. The district’s transportation program is a stand-alone department
within the district’s business services division. This arrangement is appropriate because of the
transportation program’s size and is common in FCMAT’s experience.
As indicated earlier, the district has a large and comprehensive transportation program. The
district operates 59 daily school bus routes during the traditional school year. Eighteen school
bus routes provide home-to-school transportation for approximately 1,438 general education
students, and 41 of the district’s own daily routes and 37 daily routes operated by Storer
Transportation serve approximately 632 and 511 special education students, respectively.
The district employs approximately 67 school bus drivers, including four bus attendants (called
riders) and two drivers similar to permanent substitutes (called rovers). In addition, the district
has approximately 35 nonpermanent substitute school bus drivers.
A director of transportation administers the transportation program; this position is vacant and
the district is recruiting to fill it and operating with an interim director in the meantime. The
transportation department has three supervisors, two of whom work in operations. Although
both operations supervisors share in all duties, one supervisor usually concentrates on oversight
of home-to-school scheduling and extracurricular and co-curricular field trips and oversight, and
the other supervisor usually focuses on special education routing and coordinating the services of
Storer Transportation. The third supervisor oversees vehicle maintenance.
The district employs three transportation technicians. These positions coordinate bus routing
and field trips, and help open the program early each day and ensure route coverage. Although
all three technician positions have the same job description and similar duties, each has specific
assignments, and their shifts are designed to ensure coverage from 5 a.m. to 5:30 p.m. daily.
The transportation department also has one accounting assistant II who helps complete payroll,
processes all purchase orders, and is the sole support for entering a high volume of vehicle
maintenance work orders into the vehicle maintenance system. The department also has one
administrative assistant to the director, who supports the director and office personnel.
The district employs only one state-certified school bus driver instructor, and the individual in
this position had submitted their resignation at the time of FCMAT’s fieldwork and was to leave
the district within the week. The district was identifying an internal candidate to be sent to the
California Department of Education School Pupil Section for training and certification as a
state-certified school bus driver instructor.
A comparison of the district’s staffing with that of other districts operating 40 to 90 bus routes
indicates that having two operations supervisors and three transportation technicians or
schedulers is sufficient for the operation’s size. However, if the district significantly expands the
number of daily school bus routes and drivers, a fourth transportation technician or dedicated
transportation router position would help meet the added scheduling demand. If the district
expanded its routing to 90 or more daily bus routes, it would be prudent to consider adding a
third transportation operations supervisor position.
Based on the size of its transportation program, it would benefit the district to have one more
state-certified school bus driver instructor position. The added instructor could have an assign-
ment that includes both driving and instructing; however, the size of the transportation program
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TRANSPORTATION DEPARTMENT STAFFING
easily merits an additional dedicated instructor position. Most pupil transportation programs
reviewed by FCMAT that have more than 50 bus routes and more than 75 certified school bus
drivers and commercial drivers also have two permanent state-certified school bus driver instruc-
tors.
The district’s vehicle maintenance staffing is low. Based on the district’s vehicles’ need for imme-
diate attention noted later in this report, it would benefit the district to assess the workload of
vehicle maintenance staff to ensure that it is using staff effectively and efficiently. In addition, an
examination of its shop staffing ratio would help the district determine if additional shop staff
may be warranted to improve preventive maintenance. In FCMAT’s experience, districts with
adequate maintenance staffing commonly have one maintenance employee for every 20 to 25
district vehicles of all types.
The district’s transportation program has unusually high driver absenteeism, which is affecting
operations. Attendance records for the 24-school-day period of May 1 through June 5, 2014
indicate approximately 342 reports of absence by drivers. Based on the district’s current staffing
of 67 drivers to operate 59 daily school bus routes, this is equal to approximately 14 absences
daily, or an absentee rate of approximately 21%. Nearly one quarter of the district’s driving
staff reported absent during the 24-day period reviewed. The district’s staffing is sufficient to
carry out its plan to provide special education transportation for its 2014 extended school year
(ESY). However, the district had to return six of its 34 ESY routes to Storer Transportation,
because of driver absenteeism, drivers relinquishing their summer route contract commitments,
and an inability to secure a sufficient number of bus attendants. It would benefit the district to
investigate this high absenteeism ratio to determine if there are deficiencies in district personnel
procedures and/or staff attendance policies.
Recommendations
The district should:
1. If it significantly increases the number of daily school bus routes and drivers
to meet added demand, consider increasing staffing by one transportation
technician position, or creating a transportation router position.
2. If it expands its operations to 90 or more daily school bus routes, consider
creating a third operations supervisor position.
3. Assess the benefits of creating a second state-certified school bus driver
instructor position.
4. Examine its shop staffing to determine if additional shop staff may be
warranted.
5. Investigate the transportation program’s high absentee rate to determine if
there may be deficiencies in district personnel procedures and/or staff atten-
dance policies.
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SAFETY AND TRAINING
Safety and Training
At the time of FCMAT’s fieldwork, the district was prepared to immediately begin recruiting for
a full-time state-certified school bus driver instructor to replace the individual in this position
who had recently announced their resignation.
The district employs approximately 115 permanent and substitute school bus drivers (this
number includes staff who are certified bus drivers and receive training but whose primary job
function is something other than driving). In addition, the district requires its eight vehicle
maintenance staff to possess California commercial driver’s licenses to operate the district’s
commercial vehicles for repairs, road call needs, and test driving. In addition to the district’s 67
permanent school bus drivers, the district recently increased its substitute school bus drivers by
35 individuals to address severe absenteeism and in preparation for the possibility of providing
the transportation now provided by Storer Transportation. Even without the additional 35 substi-
tute drivers on staff, the 80 school bus drivers and commercial driver’s license (CDL) drivers the
district has is a large number for one permanent state-certified school bus driver instructor. The
instructor is responsible for required ongoing renewal and in-service training as well as required
medical, licensing and in-service records. The district’s current state-certified school bus driver
instructor devotes a substantial amount of time, including overtime, to meet the demands of the
district’s training program.
The district’s safety and training program appears well organized and efficient, with a high level
of original, renewal, and regular ongoing in-service opportunities for district staff. The district
provides a high level of school bus driver and CDL driver training, exceeding what is mandated.
The number of school bus accidents is low, indicating an effective school bus driver training
program.
School transportation providers are required to have a copy of each driver’s Department of
Motor Vehicles (DMV) driving record and to keep the most recent annual record on file. This is
known as the pull notice. In addition, certified school bus drivers must receive a minimum of 10
hours of in-service during each year of certificate validity; training must be current within each
training period, and the driver must sign a form validating that in-service training was received.
FCMAT verified that the district’s school bus driver and CDL driver records accurately include
the necessary annual in-service training, certificate validity, DMV pull notice, and state certificate
of training (known as a T-01 card). The district’s driver files are well organized, and driver certifi-
cates, CDL medical examinations and first aid training are efficiently monitored using electronic
spreadsheets.
There was no evidence that the district met the requirements of Education Code 39831.5 for
its annual evacuation drills and school bus safety education. Because of the aggressive expansion
of recruitment and training of new bus driver candidates in preparation for the possibility of
providing the services now provided by Storer Transportation, the evacuation schedule was post-
poned through the 2013-14 school year. As a result, the evacuation drill and school bus safety
education requirement was not met. The district must ensure that it meets the education code
requirement by performing both evacuation drills of students from school buses and school bus
safety education presentations at least once each school year.
The district’s school bus driver instructor oversees the annual notification and scheduling of
pre-employment and random drug and alcohol testing, in compliance with legal requirements
(Vehicle Code Section 34520.3 and Title 49 Code of Federal Regulations Part 382).
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SAFETY AND TRAINING
As indicated earlier, driver absenteeism is high. As a result, the school bus driver instructor and
other qualified operations support staff occasionally drive bus routes. It is generally believed that
driver absenteeism has worsened in the past year.
Recommendation
The district should:
1. Ensure that it meets the education code requirement to perform both evac-
uation drills of students from school buses and school bus safety education
presentations at least once each school year.
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VEHICLE MAINTENANCE
Vehicle Maintenance
The district has a large, comprehensive vehicle maintenance program for its fleet of approxi-
mately 327 total vehicles and other items of equipment such as utility trailers, forklifts, custodial
carts and turf mowers. The district’s fleet is composed of the following types of vehicles and
equipment:
• 132 school buses
• 86 small school buses (usually special education buses)
• 46 large school buses
• 195 support vehicles (includes various site support, utility trailers and turf equipment)
Although the district has significantly modernized its school bus fleet, the average model year
of the fleet is 2007; this includes the recent lease-purchase of 31 special education school buses,
without which the average model year of the fleet would be 2005. The average model year of
the district’s non-school-bus fleet is 2000. There is no evidence of a district vehicle replacement
schedule or plan for modernizing the fleet. District general fund dollars are used to supplement
state and federal grant funding for vehicle replacement, and funding for alternative fuel vehicle
purchases all of which are regularly available. The district has an industry-standard vehicle main-
tenance software program, Trapeze, and has a Global Positioning System (GPS) and electronic
daily pre-trip system, Zonar. However, there is minimal use of Zonar. The district is not gener-
ating electronic work orders, or using electronic vehicle pre-trip inspections or daily electronic
repair requests from drivers to help generate work orders. The software allows for paperless driver
pre-trip inspections and electronic transmittal of the pre-trip and any noted defects.
Currently, vehicle operators’ requests for repair are generated manually on a paper vehicle
repair request form. This form has fields for a description of the work needed, remarks, repairs
completed by either a district mechanic or outside vendor, noted related invoices for parts or
outside repairs, and labor hours committed to the repair. This form is also used when staff
perform a school bus safety check required by Title 13 of the California Code of Regulations, or
a scheduled preventive maintenance check. The vehicle maintenance supervisor delivers manu-
ally-generated requests by hand to the accounting assistant II in the transportation operations
office for manual input into the software system.
A review of a sampling of district vehicle repair orders indicates a lack of regular and accurate
identification of labor hours and of parts and supplies in inventory. Because the district is not
accurately capturing its complete parts and labor expenses, it cannot accurately calculate the costs
for each vehicle or an accurate cost per mile of operation.
Vehicle parts and inventory are not efficiently tracked. The district lacks internal inventory
control measures to identify the most commonly used parts and supplies based on work orders or
a preventive maintenance schedule. All shop personnel have access to the parts storage area; there
is no identified procedure for staff to electronically or manually document supplies retrieved by
staff.
The district’s vehicle maintenance software has an electronic inventory tracking module for
both shelf inventory amounts and usage; however, the module is not being used. The inventory
storage area is not secured and lacks organization, making it cumbersome to quickly identify
parts needed. There are many parts for vehicles the district no longer owns or operates. The lack
of organization can result in parts being ordered that the district may already have in inventory
Stockton Unified School diStrict
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VEHICLE MAINTENANCE
but that are not easily located. The district needs to assess and identify current inventory, reduce
levels to the volume needed for its fleet, and eliminate parts and supplies that are no longer
needed. Organizing the storage area would help accomplish this, as would securing the area and
implementing procedures for staff to retrieve parts and supplies, including identifying items
pulled and the work order and vehicle for which they are used.
With the exception of the 45-day/3,000 mile school bus safety check required by Title 13 of the
California Code of Regulations, there is no evidence that the district has a preventive mainte-
nance program for its fleet. An efficient, robust preventive maintenance schedule would include
oil, lube and safety inspections of all district vehicles at set mileage intervals. In addition, a strong
vehicle maintenance program would identify industry-standard A, B, C and possibly D checks.
Often, the A check would be the routine oil, lube and safety inspection with the B, C and
possibly D checks occurring at higher mileage intervals and including inspection of major vehicle
components including cooling system, differential, transmission, exhaust and electronic controls.
A review of the district’s vehicle maintenance documents indicates that preventive maintenance
schedules exist; however, there is little documentation to indicate that the scheduled preventive
maintenance is being carried out except in the case of school buses. Several vehicle files reviewed
noted that the most recent oil, lube and inspection was in 2008, and many other files indicated
that it had been from one to three years since the last service was performed. To identify district
support vehicles for service, district staff place a service interval sticker in the vehicle and expect
the vehicle operators to monitor the sticker and communicate with the vehicle maintenance
staff for service when it is needed. Vehicle repair documents indicate that the repair routine for a
non-bus vehicle is generated when the vehicle operator brings their assigned vehicle to the shop
for repair or general service. The model for repairs appears to be that when a vehicle fails, shop
staff perform the repair or arrange for the vehicle to be sent to an outside vendor for repair. The
district’s system for identifying and scheduling vehicle service is failing because a functional and
dependable preventive maintenance program for non-school-bus fleet vehicles does not exist. The
district needs to immediately create and implement a preventive maintenance program that uses
its vehicle maintenance software to identify progressive maintenance schedules and that tracks
mileage intervals; the latter could be accomplished through the district’s electronic fuel manage-
ment system.
The California Highway Patrol’s (CHP’s) Motor Carrier Safety Division inspects buses, school
bus maintenance records, driver records and federal drug and alcohol testing records, and
provides an annual report commonly referred to as the Terminal Grade. The district received a
grade of satisfactory after its last annual inspection; this is the highest possible grade and indicates
compliance with laws and regulations. Previously, the district had received specific notations from
the CHP identifying areas for improvement; it appears that the district has addressed the areas
noted to the inspector’s satisfaction. This does not necessarily mean that the district’s students
were at risk during that time; if the CHP had any such concern, it would place vehicles out of
service or force the closure of the operation.
The school bus safety inspections mandated by Title 13 of the California Code of Regulations
are being tracked manually using an Excel spreadsheet. Because the district’s school buses seldom
exceed 3,000 miles in a 45-day period, a manual monitoring system for these inspections based
on a 35- to 42-day interval usually meets the CHP Motor Carrier requirement. However,
FCMAT’s random review of vehicle files revealed that the district did exceed the prescribed inter-
vals for school bus vehicle maintenance on two occasions. FCMAT is not aware of whether the
CHP made a similar determination. The district needs to monitor the required school bus safety
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VEHICLE MAINTENANCE
inspections by both number of days and number of miles to ensure that inspections occur within
45 days or 3,000 miles, whichever comes first.
The district’s vehicle maintenance staff are limited in their ability to effectively diagnose vehicle
issues because they lack the software needed for many of the newer engines in their fleet. The
district also lacks specific on-site shop staff training in various vehicle diagnostics and compo-
nents. The district will need to purchase diagnostic software and hardware to support newer
vehicles, and regularly schedule various on-site training programs. Local vehicle vendors and
parts suppliers will often provide this type of training on site. Diagnostic software will not reduce
the need for adequate staffing.
The district has on-site diesel and unleaded gasoline fueling. The fueling facility appears to
comply with all best practices and with state and county requirements. The district can store up
to 20,000 gallons of diesel fuel and 15,000 gallons of unleaded fuel, and it has an electronic fuel
management system (PetroVen) that authorized district staff can access using a system key. The
fuel management system is capable of providing reports of fuel usage by vehicle, by employee,
and by each external customer such as maintenance and operations, food service, employee pool
use vehicles, and others. The system should allow users to archive and retrieve past reports.
The district has an automated vehicle wash system that drivers can use as needed. The district’s
school bus fleet is clean and represents the district well.
The district’s vehicle maintenance staff consists of one vehicle maintenance supervisor, one lead
mechanic, one equipment service worker, and five mechanics. The vehicle maintenance shop
is open from 5 a.m. to 6:30 p.m., with staff assigned in shifts. With total fleet of 327 vehicles
and support equipment, the district has a ratio of 46 vehicles per mechanic, not including the
supervisor. For its fleet of 132 school buses only (including the new 31 buses not in operation),
the ratio is approximately 18 vehicles per mechanic, not including the supervisor. This ratio of
vehicles to mechanic positions is slightly higher than what FCMAT commonly observes and
may contribute to the challenges the district experiences in implementing an effective preventive
maintenance schedule and program. It may benefit the district to examine its shop staffing ratio
to determine if additional staff are warranted.
FCMAT observed that one mechanic is assigned solely to tire maintenance. Although tire
management in a fleet the size of the district’s is a major item, many school district vehicle
maintenance programs use outside vendors for tire rotation, replacement and mounting, while
maintaining an inventory of ready-to-use tires to meet any needs outside of the normal servicing
by the contractor.
Recommendations
The district should:
1. Develop both a school bus and support fleet vehicle replacement schedule.
2. Fully implement its vehicle maintenance software system to help process work
orders, schedule and carry out preventive maintenance, and accurately track
parts, supplies and labor.
3. Implement electronic tracking of both parts used from stock and parts
purchased for specific repairs.
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VEHICLE MAINTENANCE
4. Assess its current inventory to identify items, reduce levels to the amount
needed, and eliminate outdated and unnecessary parts and supplies.
5. Organize the inventory storage area, ensure that the area is secured, and
implement a process for staff to retrieve needed parts and supplies. Ensure
that this process includes identifying items pulled for individual vehicle repair
or work orders and tracking them by associating them with a specific repair or
work order.
6. Immediately create and implement a preventive maintenance program that
includes progressive maintenance schedules and uses the district’s vehicle
maintenance software to track mileage intervals.
7. Monitor required school bus safety inspections by both number of days and
mileage to ensure that inspections are performed within 45 days or 3,000
miles, whichever occurs first.
8. Purchase the engine diagnostic software and hardware needed to service the
vehicles in its fleet.
9. Schedule regular and various on-site training programs; explore the possibility
of having local vehicle vendors and parts suppliers provide training on site.
10. Examine its shop staffing ratio to determine if additional shop staff may be
warranted.
11. Assess the duties assigned to each mechanic to ensure that it is using its
vehicle maintenance labor most efficiently.
12. Use an external provider for tire servicing.
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17
TRANSPORTATION FACILITY
Transportation Facility
The district’s transportation facility and fleet parking are both located on the same property as
other district support facilities. The property appears large enough to house the multiple support
facilities. However, the buildings are old, with some dating prior to the 1950s; they include old
military-style Quonset huts, wood and metal-sided buildings, and relocatable buildings.
The vehicle maintenance shop is divided into three different areas interspersed among other
buildings. The in-ground lube and oil facility is separate from the repair shop. Lubricants are
drained from both of these areas and physically moved to a separate location where the waste
oil tank, filters and coolant are housed. Lighting in the facility is less than ideal for a large fleet
vehicle repair facility. There are not enough large repair maintenance bays to allow multiple
district vehicles to be serviced simultaneously. Tire inventory and installation is located in a third
and separate area.
The transportation program administrative offices and drivers’ lounge are in a different area of
the support facility, which is approximately 100 yards from the vehicle maintenance areas. The
administrative offices are in two connected relocatable buildings. The offices are well organized
but have little space and would not easily accommodate an increase in staff. The drivers’ lounge is
in an old building close to but separate from the offices.
During FCMAT’s fieldwork, the district’s fleet parking area was being renovated in preparation
for solar panel installation. District staff indicated that some resurfacing was to be done and addi-
tional security lighting added during construction. The fleet parking area appears to be nearing
capacity; however, reconfiguration of the area may create space for more vehicles.
The district does not have a long-range master plan to better organize and modernize its
transportation facility. Areas most in need of modernization include vehicle maintenance areas,
administrative offices, and the drivers’ lounge.
Recommendations
The district should:
1. Consider creating and implementing a long-range master plan to help
modernize and better organize its transportation facility.
2. Modernize its transportation vehicle maintenance, administrative office and
driver lounge areas.
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CONTRACT WITH STORER TRANSPORTATION
Contract with Storer Transportation
The district entered into a contract with Storer Transportation of Modesto, California to provide
special education transportation. The board approved the contract on May 8, 2012 and it took
effect August 7, 2012 for a two-year term. Under the board-approved contract, this term can
be extended annually for three additional one-year periods. The agreement indicated that the
rate for year two of the contract would be increased by the Consumer Price Index (CPI) for “All
Urban Wage Earners and Clerical Workers, Western Cities-Central Valley (1982-84=100) as of
June of the expiring contract year 2014.” The contract does not specify the rate increase for the
additional one-year terms, so the district would need to negotiate this item with Storer.
The contract allows the district to assume operation of Storer routes as follows: to assume opera-
tion of five or fewer routes, the district is required to give 30 days’ notice; to assume operation of
six or more routes (up to and including all routes), the district is required to give 60 days’ notice.
The contract includes a detailed and exhaustive clause regarding the district’s right to charge
the contractor liquidated damages for late service or nonprovision of service (Section 11.14).
FCMAT found no evidence that the district has ever charged the contractor for these items.
Although evidence indicates that Storer Transportation provides good service, it is unrealistic to
presume that there has never been a late bus.
The district reported that it does not receive copies of routes from Storer Transportation. Section
11.26 of the contract requires Storer Transportation to perform the routing and provide the
district with a route map. The language in this section also allows the district to establish the
routes and make changes as needed. The routes constitute detailed documentation of the service
required by this contract, and the district has the right to receive the routes when they are estab-
lished and any time they are amended. Storer Transportation should provide detailed route sheets
to the district upon request.
If the district continues to contract for some special education transportation, it would best serve
the district’s interests to ensure that future contracts give the district full responsibility for all bus
routing. Contracts with a per-bus, per-hour pricing arrangement provide no incentive for the
contractor to maximize efficiency. District-generated routing would ensure optimum efficiency.
Storer Transportation’s current routes appear relatively efficient based on the total number of
students and number of routes; however, FCMAT did not conduct a comprehensive routing
analysis.
Section 11.28 of the contract with Storer Transportation contains specific requirements regarding
the scope of services to be provided, including the submission of information and reports, the
establishment of a legal fleet of school buses and a stipulated number of spare buses, the right
of the district to receive drivers’ detailed DMV records, and other items. FCMAT found no
evidence that the district is adequately monitoring Storer Transportation’s adherence to these
requirements.
Storer Transportation sends the district detailed invoices monthly for payment. FCMAT found
no evidence of detailed inspection of these invoices by the transportation department prior to
payment.
There is no provision in the contract for Storer Transportation to provide communication
between buses and its offices, nor is there a requirement for the district to monitor that commu-
nication. These are important elements to consider including in future contracts The district may
wish to also consider requirements for a global positioning system (GPS) or a video monitoring
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CONTRACT WITH STORER TRANSPORTATION
system on the buses operated by Storer Transportation or other transportation contractors in
the future. These technologies can help improve student safety and provide better monitoring of
contractors’ bus routes in order to calculate liquidated damages.
Recommendations
The district should:
1. Actively manage and oversee the contract with Storer Transportation,
including monitoring late buses and charging liquidated damages; inspecting
driver, bus and route records; and inspecting and approving monthly invoices.
2. Ensure that future contracts include a requirement for communication
devices on contractor buses that the district can monitor. Consider also
requiring GPS or video technology in future contracts.
3. Take full responsibility for bus routing for any contractor-provided transpor-
tation service in the future.
Stockton Unified School diStrict
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POTENTIAL TO OPERATE CURRENT STORER TRANSPORTATION ROUTES
Potential to Operate Current Storer Transportation
Routes
The 2013-14 fiscal year was the second and final year of the district’s contract with Storer
Transportation for special education transportation. The contract rate was increased by 1.4% for
2013-14 based on the CPI, in accord with the contract. The district renewed the contract for the
2014-15 fiscal year and negotiated a rate for the new term.
For the entire 2013-14 school year, Storer Transportation operated 37 routes that transported
approximately 511 students (Storer provided its student list at the time of FCMAT’s field-
work). As with any special education transportation service, the number of students fluctuates
frequently.
The district’s transportation staff receive transportation requests from the district’s special
education department and determine which special education students will be transported on the
district’s bus routes; information on the remaining students is sent to Storer Transportation to
route these students on its buses.
Monthly invoices from Storer Transportation for July 1, 2013 through May 31, 2014 (including
three days of the regular school year in June 2014), totaled $3,174,350. This total includes all
aspects of the service, and invoices include three main components:
• A base number of hours per route (four hours).
• Extra time in addition to the base, called extended hours.
• The cost of bus riders (attendants or monitors for specific students).
There will also be an invoice for three days service in June 2014 for one extended school year
(ESY) special education route.
FCMAT’s analysis of the feasibility of the district operating the transportation now provided by
Storer Transportation makes certain assumptions about what costs the district would need to
bear. These assumptions are as follows:
1. Employees (incremental positions solely related to this analysis):
a. Thirty-seven regular bus drivers at an average work time of 6.56 hours per
day (total hours per month, divided by the number of days, divided by
the number of routes).
b. Five substitute drivers at 6.56 hours per day.
c. Twenty-two aides at an average work time of 4.71 hours per day.
d. One school bus driver instructor.
e. One school bus driver specialist (router).
f. Two mechanics.
2. School year of 180 days. Currently Storer Transportation provides almost no
transportation for ESY (subsequent to FCMAT’s review, during the 2014
extended school year, the district gave four routes to Storer Transportation
because of absenteeism).
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POTENTIAL TO OPERATE CURRENT STORER TRANSPORTATION ROUTES
3. Bus driver and aide positions calculated at 205 work days per year, including
12 paid vacation days and 13 paid holidays.
4. Estimated cost of $2,000 per new employee for miscellaneous items such as
license fees, drug and alcohol testing, physical exams, utilities, water, custodial
supplies, office furniture and office supplies, and bus washing and cleaning
supplies.
5. Health and welfare benefits contribution of $898 per month from the district
for 12 months for each additional permanent employee.
6. Bus lease-purchase cost of 31 buses that were purchased in 2013 in anticipa-
tion of this service.
7. Bus lease-purchase cost for additional buses sufficient for all routes (37 buses
plus two spare buses, for a total of 39 buses).
8. Three wheelchair buses.
9. Five ambulatory buses.
10. Fuel for 37 buses based on 15,000 miles per year, $3.50 per gallon, and 10
mpg.
11. Parts, fluid and tires at $2,000 per year, per bus (mechanic labor time is
included in the two mechanic positions listed above).
FCMAT’s analysis, detailed in the table in Appendix B, indicates an annual estimated cost of
$3,302,965.36 (in 2013-14 dollars) for the district to operate the special education transpor-
tation now provided by Storer Transportation. This is approximately $128,615 more expensive
than the current contract. It does not appear advantageous for the district to operate this service,
particularly given the challenges reported in the vehicle maintenance section of this report and
the high rate of driver absenteeism.
If the district chooses not to operate the routes currently operated by Storer Transportation, it
will need to determine what should be done with the 31 buses it purchased. As is the case with
any government lease-purchase contract in California, the district’s lease-purchase contract
requires that the district forfeit the loan and the buses to the finance company if sufficient funds
are not available for this commitment (Section 4.01 of the lease purchase agreement with Kansas
State Bank of Manhattan, Kansas). The district could choose to not appropriate funds, and then
return the buses. Before making any decision, however, the district should consult legal counsel
and an individual with financial expertise financial counsel to ensure that its action will not have
unintended negative effects. The district might also arrange to designate as surplus and sell the
buses and pay off the debt, or keep the buses and use them to replace older buses.
Based on this analysis, the district may also consider evaluating its actions in recent years to take
over some special education transportation from its contractors. It may be that this has slightly
increased the cost to the district over time.
When deciding whether to move special education transportation to either a contract arrange-
ment or to district-provided service, there are considerations related to classified employees.
Senate Bill 1419 was chaptered into law in 2002 and is now codified as Education Code Section
45103.1. The law does not prohibit contracting, but requires that a district that moves duties
Stockton Unified School diStrict
22
POTENTIAL TO OPERATE CURRENT STORER TRANSPORTATION ROUTES
from its classified staff to a contracted provider must prove that savings accrue to the district.
This statute may make it difficult for the district to move more of its transportation service
to a contractor. In the same fashion, if in the future the district chooses to take over the work
currently performed by Storer Transportation, it may be difficult for the district to subsequently
move that work back to a contractor.
Recommendation
The district should:
1. Continue contracting with Storer Transportation or another comparable
outside provider for the special education transportation that Storer currently
provides.
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APPENDDRICAEFST
Appendices
Appendix A
Map of District- and Storer-operated Special Education Bus Route
Coverage
Appendix B
Costs for District to Operate all Transportation
Appendix C
Study Agreement
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APPENDDRICAEFST
Appendix A
Map of District- and Storer-operated Special Education Bus Route
Coverage
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APPENDDRICAEFST
Appendix B
Costs for District to Operate all Transportation
Stockton Unified School diStrict
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APPENDDRICAEFST
Appendix C
Study Agreement
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3333
APPENDDRICAEFST
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APPENDDRICAEFST
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APPENDDRICAEFST
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