LAFCO
Thousand Oaks MSR Resolution 2018 02 21reduced
Read the report at Local Agency Formation Commissions ↗
Ventura Local Agency Formation Commission
City of Thousand Oaks
Municipal Service Review
Prepared By:
Ventura Local Agency Formation Commission
800 S. Victoria Avenue, L #1850
Ventura, CA 93009
Accepted by the Commission on February 21, 2018
Prepared By
Table of Contents
Introduction .............................................................................................................................................. 1
Profile........................................................................................................................................................ 3
Growth and Population Projections ......................................................................................................... 7
Review of Municipal Services ................................................................................................................... 9
Written Determinations ......................................................................................................................... 16
Introduction
Local Agency Formation Commissions (LAFCos) exist in each county in California and were formed for
the purpose of administering state law and local policies relating to the establishment and revision of
local government boundaries. According to the Cortese-Knox-Hertzberg Local Government
Reorganization Act of 2000 (California Government Code § 56000 et seq.), LAFCo’s purposes are to:
• discourage urban sprawl;
• preserve open space and prime agricultural land;
• ensure efficient provision of government services; and
• encourage the orderly formation and development of local agencies.
To achieve its purposes, LAFCos are responsible for coordinating logical and timely changes in local
government boundaries (such as annexations), conducting special studies that identify ways to
reorganize and streamline governmental structure, and determining a sphere of influence for each city
and special district over which they have authority.
A sphere of influence is a plan for the probable physical boundaries and service area of a local agency,
as determined by LAFCo (Government Code § 56076). Beginning in 2001, each LAFCo was required to
review, and as necessary, update the sphere of each city and special district on or before January 1,
2008, and every five years thereafter (Government Code § 56425(g)). Government Code § 56430(a)
provides that in order to determine or update a sphere of influence, LAFCo shall prepare a Municipal
Service Review (MSR) and make written determinations relating to the following seven factors:
1. Growth and population projections for the affected area.
2. The location and characteristics of any disadvantaged unincorporated communities within or
contiguous to the sphere of influence.
3. Present and planned capacity of public facilities, adequacy of public services, and infrastructure
needs or deficiencies including needs or deficiencies related to sewers, municipal and industrial
water, and structural fire protection in any disadvantaged, unincorporated communities within
or contiguous to the sphere of influence.
4. Financial ability of agencies to provide services.
5. Status of, and opportunities for, shared facilities.
6. Accountability for community service needs, including governmental structure and operational
efficiencies.
7. Any other matter related to effective or efficient service delivery, as required by Commission
policy.
MSRs are not prepared for counties, but are prepared for special districts governed by a county Board of
Supervisors. Additionally, while LAFCos are authorized to prepare studies relating to their role as
boundary agencies, LAFCos have no investigative authority.
City of Thousand Oaks – Municipal Service Review
February 21, 2018
Page 1 of 22
A MSR was completed for each of nine of the 10 Ventura County cities (a MSR was not prepared for the
City of Port Hueneme1) in Ventura County in 2007, and a second MSR for the same nine cities was
completed in 2012. This MSR includes an updated examination of the City’s services, as required by
LAFCo law.
LAFCo staff prepared this MSR for the City of Thousand Oaks, using information obtained from multiple
sources, including:
• 2017 MSR Questionnaire: The City completed a questionnaire, which elicited general
information about the City (e.g., its contact information, governing body, financial information),
as well as service-specific data;
• City Budget: The City’s adopted budget provided information regarding services and funding
levels;
• General Plan: The City’s General Plan provided information regarding land use, populations,
and service levels;
• City Documents: Various City documents provided supplementary information relating to
service provision;
• 2012 MSR: The 2012 MSR provided certain data that remain relevant and accurate for inclusion
in the current MSR;
• City Website: The City’s website provided supplementary and clarifying information; and
• City Staff: City staff provided supplementary and clarifying information.
This report is divided into four sections:
• Profile: Summary profile of information about the City, including contact information,
governing body, summary financial information, and staffing levels;
• Growth and Population Projections: Details of past, current, and projected population for the
City;
• Review of Municipal Services: Discussion of the municipal services that the City provides; and
• Written Determinations: Recommended determinations for each of the seven mandatory
factors for the City.
The Commission’s acceptance of the MSR and adoption of written determinations will be memorialized
through the adoption of a resolution that addresses each of the seven mandatory factors based on the
Written Determinations section of the MSR.
1 No MSR was prepared for the City of Port Hueneme, consistent with past Commission practice, because: (1) the City’s
municipal boundary is coterminous with its existing sphere boundary; (2) the City is nearly entirely surrounded by the City of
Oxnard and the Pacific Ocean, and (3) the only area available for inclusion in the City’s sphere is the unincorporated community
of Silver Strand, which is provided municipal services by the Channel Islands Beach Community Services District.
City of Thousand Oaks – Municipal Service Review
February 21, 2018
Page 2 of 22
Profile
Contact Information
City Hall 2100 E. Thousand Oaks Blvd., Thousand Oaks, CA 91362
Mailing Address 2100 E. Thousand Oaks Blvd., Thousand Oaks, CA 91362
Phone Number (805) 449-2100
Website toaks.org
Employee E-mail Addresses firstinitiallastname@toaks.org
City of Thousand Oaks – Municipal Service Review
February 21, 2018
Page 3 of 22
Governance Information
Incorporation Date October 7, 1964
Organization General Law
Form of Government Council - Manager
City Council Five members.
Elected at-large to staggered, four-year terms of office (elections held
in even-numbered years).
City Council selects one of its members to serve as Mayor (Mayor
serves a one-year term).
City Council Meetings Tuesdays (typically twice each month except during the month of
August, based on a calendar adopted annually), beginning at 6:00 p.m.
Broadcast live on the City’s government cable television channel.
Webcast live (and available anytime) on the City’s website.
Population and Area Information
Population Area (square miles)
City Jurisdiction 132,3652 55.4
Sphere of Influence Unavailable 58.4
Services Provided by the City
Animal Services3 Storm Drain Maintenance Services
Building and Safety Services Street Maintenance Services
Community Development/Planning Services Transit Services4
Library Services Wastewater Services5
Police Services6 Water Services7
Solid Waste Collection and Disposal Services8
2 Source: California Department of Finance estimate (January 1, 2016).
3 Service provided by contract with Los Angeles Animal Services (County of Los Angeles).
4 Service provided by contract with a private provider.
5 Some portions of the City are provided wastewater service by another service provider.
6 Service provided by contract with Ventura County Sheriff’s Office.
7 Some portions of the City are provided water service by other service providers.
8 Service provided by contract with private providers.
City of Thousand Oaks – Municipal Service Review
February 21, 2018
Page 4 of 22
Staffing – Full Time Positions9
Departments FY 2013-14 FY 2014-15 FY 2015-16 FY 2016-17 FY 2017-18
City Manager 13 13 14 14 14
Human Resources 7 7 8 9 9
City Attorney 5 5 5 5 5
City Clerk 7 7 7 6 6
Finance 48 48 54 54 56
Police 108 108 108 108 108
Community Development 47 47 48 48 48
Cultural Affairs 14 14 14 14 15
Community Services 1 1 1 1 1
Library 46 46 44 44 41
Public Works 193 193 186 186 186
Total 489 489 489 489 489
Public Agencies with Overlapping Jurisdiction
Calleguas Municipal Water District Ventura County Air Pollution Control District
Camrosa Water District Ventura County Fire Protection District
Conejo Open Space Conservation Agency10 Ventura County Transportation Commission
Conejo Recreation and Park District Ventura Regional Sanitation District
Conejo Valley Unified School District Ventura County Watershed Protection District
Triunfo Sanitation District
9 Source: FY 2017-19 Adopted Budget.
10 According to the Conejo Open Space Conservation Agency (COSCA) website, COSCA was created in 1977 by a joint powers
agreement between the City of Thousand Oaks and the Conejo Recreation and Park District, in order to coordinate land use
planning and policy decisions, and facilitate open space acquisition, management, and conservation according to the goals
identified in the City’s General Plan.
City of Thousand Oaks – Municipal Service Review
February 21, 2018
Page 5 of 22
Summary Financial Information11
FY 2015-16 FY 2016-17 FY 2017-18 FY 2018-19
General Fund Revenues
Actual Revised Adopted Adopted
Property taxes 8,385,392 8,349,200 8,977,500 9,208,300
Property tax in-lieu of VLF 11,139,579 11,220,000 11,955,000 12,315,000
Sales and use taxes 30,251,446 29,821,000 29,996,000 30,649,000
Transient occupancy tax 4,671,343 3,680,000 4,702,000 4,702,000
Franchise fee tax 6,689,427 6,760,000 6,660,000 6,765,000
Property Transfer Tax 1,194,435 850,000 900,000 900,000
Other taxes 29,306 20,000 30,000 32,000
Licenses and permits 7,189,317 5,720,810 6,706,300 6,297,255
Fines and penalties 270,222 290,140 334,500 334,500
Revenue from use of money 1,826,420 1,741,720 2,027,200 2,127,200
Charges for current services 6,138,009 5,974,650 6,596,000 6,704,000
Revenue from other agencies 691,042 810,105 883,150 483,150
Reimbursements 901,872 1,163,350 390,750 328,350
Other revenues 171,352 167,400 184,000 184,000
Total Revenue 79,549,162 76,568,375 80,342,400 81,029,755
Transfers from other funds 2,020,429 2,047,000 1,883,200 1,883,200
Total $81,569,591 $78,615,375 $82,225,600 $82,912,95512
FY 2015-16 FY 2016-17 FY 2017-18 FY 2018-19
General Fund Expenditures
Actual Revised Adopted Adopted
City Council 179,701 199,683 212,550 216,182
City Manager 3,249,047 3,449,844 3,424,910 3,521,718
Human Resources 3,167,370 3,094,825 3,746,572 3,829,800
City Attorney 1,302,214 1,178,411 1,322,364 1,378,014
City Clerk 1,032,329 1,218,793 997,484 1,059,557
Finance 11,090,993 22,252,332 11,475,290 11,369,770
Police 27,126,046 29,683,262 30,683,004 31,736,896
Community Development 7,541,661 8,915,380 9,064,578 9,046,649
Cultural Affairs 382,850 4,455,215 385,579 393,875
Community Services 934,854 1,031,878 1,097,735 1,147,664
Public Works 13,991,207 17,900,236 14,582,251 13,614,514
Transfers Out 2,198,086 4,247,098 8,434,450 8,846,106
Total $72,196,358 $97,626,957 $85,426,767 $86,160,745
11 Source: FY 2017-19 Adopted Budget.
12 On June 13, 2017, the City Council adopted a structurally-balanced General Fund budget for both FY 2017-18 and FY 2018-19.
For FY 2017-18, the City budgeted $82.2 million in revenues, which covers General Fund operating expenditures and transfers
out of $81.3 million. Capital project expenditures of $4.1 million are covered by excess revenues and the use of one-time
General Fund capital reserves of $3.2 million. As of June 30, 2017, the balance of General Fund capital reserves is $16.0 million.
City of Thousand Oaks – Municipal Service Review
February 21, 2018
Page 6 of 22
Growth and Population Projections
City Annual Growth Projections
According to the U.S. Census, from 2000 to 2010, the City of Thousand Oaks’ population increased from
117,005 to 126,683. The California Department of Finance estimated the City’s population to be
132,365 as of January 1, 2016. Thus, from 2000 to 2016, the City grew by an estimated 15,360 people,
or 13.1% (0.8% annually, on average). The following table reflects the City’s projected population
through 2040 based on the estimated annual rate of growth:
Year 2016 2020 2025 2030 2035 2040
Population
132,365 136,652 142,206 147,986 154,001 160,260
Estimate
The Southern California Association of Governments (SCAG) 2016-2040 Regional Transportation
Plan/Sustainable Communities Strategy (2016 RTP/SCS) growth forecast projects the City to reach an
estimated population of 131,700 in 2040; however, this estimate reflects a population that is less than
the current City population and is therefore unrealistic.
According to City staff and the Housing Element of the City’s General Plan (2014-2021 update cycle),
there is land inventory available for 1,638 additional units. Using a factor of approximately 2.7 persons
per dwelling unit identified for the City in the 2010 Census, these development projects would
accommodate a population increase of approximately 4,423.
Anticipated Development Projects Within and Adjacent to the City Sphere of Influence
The City’s General Plan Planning Area aligns for the most part with the City boundary and sphere of
influence. However, the Planning Area extends beyond both the City’s municipal boundaries and its
sphere of influence in the area south of the City near Potrero Road (adjacent to the southwestern
portion of the City) and the area southwest of the City adjacent to the southeastern portion of the City
(adjacent to Lake Sherwood). The majority of this area is designated Existing Parks, Golf Courses, Open
Space and Undevelopable Land. Most of the land is owned by the National Park Service, although there
is a limited amount of low-density, privately-owned residential development. The Land Use Element of
the City’s General Plan designates approximately 27 acres within this area for Reserve Residential
(approximately 20 acres at the transition of Potrero Road to Lynn Road at the southwestern portion of
the City, and approximately 7 acres at the intersection of Potrero Road and Lake Sherwood Road at the
southeastern portion of the City). Land designated as Reserve Residential has the development
potential of a maximum of two dwelling units per acre. Development of this area within the City would
require LAFCo approval of a sphere of influence amendment and annexation to the City.
The City’s Land Use Plan also identifies residential land uses in the unincorporated areas of Kelley
Estates and Ventu Park, south of the City and within the City’s sphere of influence. This area is
developed with medium-density and low-density residential uses. Hundreds of undeveloped parcels
exist in this area, most of which cannot be developed due to their size or topography. While mergers of
some of these parcels may increase development potential in this area to some degree, overall, future
development in this area appears to be limited.
The City’s current boundary and sphere of influence are shown below:
City of Thousand Oaks – Municipal Service Review
February 21, 2018
Page 7 of 22
City of Thousand Oaks – Municipal Service Review
February 21, 2018
Page 8 of 22
Review of Municipal Services
The review of City services is based on provisions of state law which require LAFCo to make
determinations regarding the present and planned capacity of public facilities, the adequacy of public
services, infrastructure needs and deficiencies, and the City’s financial ability to provide these services
(Government Code § 56430(a)(3)).
Fire Services
The City does not provide fire and emergency response services. Instead, the Ventura County Fire
Protection District (VCFPD) provides these services. Fire stations serving the City and surrounding
unincorporated area are shown as follows:
1 Station 32 830 S. Reino Road
2 Station 35 2500 W. Hillcrest Drive
3 Station 34 555 Avenida de los Arboles
4 Station 30 325 W. Hillcrest Drive
5 Station 37 2010 Upper Ranch Road
6 Station 31 151 Duesenberg Drive
7 Station 33 33 Lake Sherwood Drive
8 Station 36 855 N. Deerhill Road
According to City staff, the VCFPD relocated Fire Station No. 35 to Mitchell Road between Hillcrest Drive
and Teller Drive, and according to the Safety Element of the City’s General Plan, the City anticipates the
construction of one additional fire station to serve the Thousand Oaks area.
VCFPD’s response time goals and response statistics are based on population density (i.e., suburban
areas and rural areas) throughout its service area, which includes the unincorporated County area and
the cities of Camarillo, Moorpark, Ojai, Simi Valley, and Thousand Oaks. The City contains both
suburban and rural areas.
Average Response Time
Response Time Goal
During Last Two Years
Suburban 8.5 minutes, 90% of the time 8.5 minutes, 92% of the time
Rural 12 minutes, 90% of the time 12 minutes, 90% of the time
The VCFPD is responsible for all fire response dispatch within the County. According to a mutual aid
agreement between the cities and the VCFPD, the closest available personnel responds to emergency
calls for service, regardless of whether the service need is located within the responding agency’s
jurisdiction.
City of Thousand Oaks – Municipal Service Review
February 21, 2018
Page 9 of 22
Library Services
The City owns and operates two libraries,
which provide borrowing services, reading
programs, public computers with internet
access, and meeting space. The City’s library
system is funded primarily by property taxes
($6,310,800 for FY 2017-18), and also
receives other funding including $1,085,352
for FY 2017-18 from the General Fund. Total
funding is $8,187,353 for FY 2017-18.
Library revenues are restricted for library
operations and capital outlay. During FY
2016-17, the City obtained $150,000 from
the Friends of the Thousand Oaks Library for
programs in support of children, teens, and
adults and to provide funding for collections and materials purchases.
Since 2006, the City has decreased its library staff from 68 positions to 41 positions. During FY 2015-16,
two building maintenance positions were shifted to the Finance Department’s Facilities Division, thereby
decreasing direct expenditures relating to library staffing. According to the City’s adopted FY 2017-19
budget, transfers to the Library Fund from the General Fund are expected to total $1,085,352 for FY
2017-18 and $1,657,023 for FY 2018-19. The current per capita cost for library services is approximately
$62.
During FY 2015-16, the California State Library (a California public research institution) estimated that
the City had a per capita cost of $52.00 for library operations. Statewide, the average cost for library
operations was $51.21 and the median cost was $32.25.
Police Services
The City does not provide police services directly. Instead, the City contracts with the Ventura County
Sheriff’s Office for all police services, including administration, patrol, and investigation services. The
City has a separate agreement with the Ventura County Sheriff’s Office, wherein the City’s police force
allocated by the Sheriff’s Office is responsible for first response to unincorporated areas of Newbury
Park to the southwest of the City.
Present Staffing Levels
The Ventura County Sheriff’s Office states that for FY 2017-18, it has allocated 108 police positions to
the City, including 93 sworn officers (Commander (1), Captain (1), Special Enforcement Unit Sergeant
(1), Directed Enforcement Unit Sergeant (1), Investigations Sergeants (2), Intelligence Led Policing
Sergeant (1), Traffic Sergeant (2), Investigations Senior Deputies (14), Patrol Senior Deputies (4),
Intelligence Led Policing Deputy (1), Special Enforcement Unit Senior Deputy (3)13, Directed Enforcement
Unit Senior Deputy (2), Traffic Senior Deputies (2)14, Patrol Deputies (37), School Resource Officers (3),
13 One of the three positions is currently underfilled.
14 One of the two positions is currently underfilled.
City of Thousand Oaks – Municipal Service Review
February 21, 2018
Page 10 of 22
Special Enforcement Unit Deputies (3), Directed Enforcement Unit Deputies (3), Motorcycle Deputies
(7), Traffic Deputies (2), and Investigations Deputies (3)); and 15 non-sworn positions (Administrative
Assistant II (1), Administrative Assistant I (1), Sheriff’s Service Technicians (4), Administrative Aide (1),
Cadets (4)15, Sheriff’s Record Technicians (2), and Crime Analyst II (2)).
Ratio of Sworn Officers to Population
Based on current staffing levels and the 2016 population estimate of 132,365, the City provides one
sworn officer for every 1,423 residents.
Response Times
According to the Ventura County Sheriff’s Office, the average response time goals and average response
times are as follows16:
Average Goal Met During Last
Response Time Goal
Response Time Two Years
Non-Emergency 20 minutes 21.2 minutes 68%
Emergency 10 minutes 7.96 minutes 76%
Operational Costs
The budgeted operational cost for the City to provide police service for FY 2017-18 is $30,683,004, a per
capita cost of approximately $232.
Future Staffing Levels
In order to maintain the current staffing-to-population ratio in the future, one additional sworn officer
will be required for each additional 1,423 residents. For the maximum projected population of 160,260
in 2040, a total of 113 officers would be required.
Recreation and Park Services
The City does not provide recreation and park services. Instead, the Conejo Recreation and Park District
provides park and recreation services throughout the City and surrounding areas. The Conejo
Recreation and Park District operates and maintains several passive and active use parks within the City
and provides a wide range of recreational programs and activities. The City provides services in
partnership with the Conejo Recreation and Park District, including support of the Thousand Oaks Teen
Center, Thousand Oaks Senior Center, and COSCA.
15 Four positions consist of eight part-time positions.
16 The Sheriff’s Office call types have changed. The “Emergency” call category has been replaced with the “Priority 1” call
category, which includes a wider range of call situations (e.g., burglary alarm calls, and other in-progress events in addition to
traffic accidents, person not breathing, shots fired, battery in progress).
City of Thousand Oaks – Municipal Service Review
February 21, 2018
Page 11 of 22
Solid Waste Services
Residential solid waste services are provided by means of franchise agreements with two service
providers, each of which is responsible for a geographic area of the City. A separate franchise
agreement provides for commercial solid waste services citywide by a single service provider.
The City funds services that support solid waste handling, including waste disposal, hazardous waste
disposal, recycling, and composting. According to City staff, these operations are funded through the
Solid Waste Fund and are projected to receive revenues in the amount of $1,521,850 to offset budget
expenses of $1,534,699 for FY 2017-18, with the General Fund covering the remainder.
Streets, Highways, and Drainage Services
According to City staff, the City directly provides street construction and maintenance, some street
sweeping, and some landscaping maintenance. The remaining street sweeping, landscape maintenance
and street lighting services are provided by means of a contract. The City estimates that it has 952
paved lane miles and approximately 154 traffic signals.
Street Maintenance
According to the City’s FY 2017-19 budget, the City’s Roads program (which covers repairs and ongoing
maintenance) was allocated $4,278,857 in FY 2017-18 and $4,498,139 in FY 2018-19 from the General
Fund. Streets and roads projects are funded primarily through the Gas Tax. According to the City’s FY
2017-19 Capital Improvement Plan budget, the City has separately allocated $10,003,300 for FY 2017-18
and $8,323,000 for FY 2018-19 to streets and roads upgrade and improvement projects. These projects
include pavement overlay and slurry seal projects, street improvements and widening, and bicycle lane
and sidewalk improvements and repair.
Street Sweeping
The City provides street sweeping services by contract with a private provider through the City’s solid
waste disposal contracts. Most City streets are scheduled to be swept twice per month from October
through April and once per month from May through September. Commercial corridors are swept
weekly.
Street Lighting and Landscaping
The City operates a voter-established Lighting Assessment District. The district is primarily funded by
special assessments and property taxes that specifically support lighting services with General Fund
support as needed. Street lighting services are provided by means of a contract. The FY 2017-18 budget
allocates $1,882,813 to street lighting in FY 2017-18 ($1,978 per paved lane mile) and $1,952,202 in FY
2018-19 ($2,051 per paved lane mile).
The City operates a voter-established Landscaping Assessment District, consisting of 43% of parcels
within the City. The district is primarily funded by special assessments and property taxes that
specifically support landscaping services. Landscaping costs outside of the district are funded through
the General Fund. Street landscaping services are provided by City staff and by means of a contract.
City of Thousand Oaks – Municipal Service Review
February 21, 2018
Page 12 of 22
The FY 2017-18 budget allocates $6,148,690 to street landscaping in FY 2017-18 ($6,459 per paved lane
mile) and $6,520,952 in FY 2018-19 ($6,850 per paved lane mile).
Drainage
The City provides stormwater and flood control services to comply with the Ventura Countywide
Municipal Stormwater National Pollutant Discharge Elimination System17 (NPDES) permit. The City
provides public outreach, illicit discharge response and abatement, public infrastructure maintenance,
new development discharge controls, and construction site pollution controls. The FY 2017-18
operating budget allocated $331,266 to storm drain maintenance and $1,012,298 for overall
stormwater/flood control. In addition, the Capital Improvement Plan budget for FY 2017-22 identifies
$1,800,000 in stormwater projects to improve drainage and stormwater quality, including channel
rehabilitation and improvements, pipe replacements, and other improvements.
Transit Services
The City of Thousand Oaks provides transit services, including fixed-route and Dial-A-Ride service, by
contract with a private service provider. For FY 2017-18, the City receives a total of $10,396,950 in
transit funding, consisting of the following: Sales Tax (Transportation Development Act/Local
Transportation Funding (TDA/LTF)) ($4,500,000), Fares ($167,000), Dial-a-Ride ($230,000), Interest
Income ($20,000), Federal and State Grants ($3,330,000), Non-City Bus Services ($1,400,000), East
County Transit Alliance ($703,250), and Miscellaneous ($46,200). The City receives TDA/LTF generated
through a ¼ cent sales tax, which may be used for a maximum 80% of the City’s transit services. The
remaining amount (a maximum of 20%) of the cost of service is collected through farebox recovery.
Because the City’s population exceeds 100,000, TDA/LTF funds must be used only for public transit
purposes, and may not be used for streets and roads projects. City staff is developing a Transit Master
Plan in order to evaluate current and future transit needs. Unspent TDA/LTF allocation is accrued as
capital reserve.
While not a separate transit service, the County of Ventura and the cities of Camarillo, Moorpark, Simi
Valley, and Thousand Oaks formed the East County Transit Alliance (ECTA) through a Memorandum of
Understanding in 2013 in order to enhance transit service and improve coordination amongst transit
systems.
Ventura County Service Area No. 4 (CSA 4) serves the Oak Park community in eastern Ventura County
and, along with the Transportation Department of the Ventura County Public Works Agency, provides
funding for the operation of the Kanan Shuttle between the City of Thousand Oaks (Ventura County) and
the City of Agoura Hills (Los Angeles County). The Kanan Shuttle service route includes roads within the
jurisdictional boundaries of the County, City of Agoura Hills, and City of Thousand Oaks (a portion of
Lindero Canyon Road is within the City of Thousand Oaks, but no shuttle stops are provided within the
City of Thousand Oaks). The shuttle service is provided by contract with the City of Thousand Oaks.
17 The City participates in the Ventura Countywide Stormwater Quality Management Program (VCSQMP). As a VCSQMP
partner, the City works together with other agencies to control stormwater pollution and to ensure compliance under the
Ventura Countywide National Pollutant Discharge Elimination System (NPDES) Municipal Separate Storm Sewer System permit,
issued by the Los Angeles Regional Water Quality Control Board and adopted by the State Water Resources Control Board
under the federal Clean Water Act. The Ventura County Watershed Protection District is the principal NPDES permittee and the
City is a co-permittee. In general, the program is funded through grant funding and a benefit assessment imposed on
properties.
City of Thousand Oaks – Municipal Service Review
February 21, 2018
Page 13 of 22
Wastewater Services
The City provides wastewater conveyance, collection, and treatment services to most of the City and
adjacent unincorporated areas. The City’s Wastewater Fund is allocated $24,664,518 for FY 2017-18
and $25,000,849 for FY 2018-19.
Wastewater Demand, Treatment, and Conveyance
According to the MSR Questionnaire, the City provides wastewater collection and treatment service to
most of the City and to various unincorporated areas including those neighborhoods completely
surrounded by City boundaries (Lynn Ranch, Casa Conejo, and Rolling Oaks) and unincorporated areas
located south of the City (Ventu Park area and Kelley Estates). The Triunfo Sanitation District provides
wastewater service to the eastern portion of the City.
The City’s most current wastewater master plan is the City of Thousand Oaks Wastewater Interceptor
Master Plan Final Report (July 2002). According to the report, the City’s wastewater collection system at
that time consisted of 382 miles of sewer lines ranging in size from 6 inches to 48 inches in diameter.
Interceptors are the large diameter lines that drain large areas and accommodate large volumes of
wastewater, commonly known as trunk lines. As trunk lines comprise the most critical component of
the collection system, the focus of the study is the City’s 34 miles of these interceptors. The study found
that the collection system is generally in good condition: 90% of the interceptors were in good
condition and approximately 90% of manholes were in good condition or had only minor defects. The
report recommended approximately $20.7 million in short, medium and long term improvements to be
completed over 10 years. According to City staff, the City has not yet made all of the improvements
recommended as part of the Wastewater Interceptor Master Plan Final Report. The replacement of
siphon pipelines on the Unit Y trunkline in Wildwood Park (included in the capital improvement budget)
is the only remaining project to be completed, based on the Wastewater Interceptor Master Plan Final
Report.
The City’s collection system conveys wastewater to its wastewater treatment facility, known as the Hill
Canyon Wastewater Treatment Plant. The facility has a treatment capacity of 14 million gallons per day
(mgd), and currently treats an average of about 9 mgd. According to the Wastewater Interceptor
Master Plan Final Report and City staff, peak wet weather flows of a maximum of 33.7 mgd can currently
be accommodated by the City’s wastewater treatment plant. The peak wet weather flow capacity is
anticipated to increase as interceptor improvements are made. Through an ongoing sewer pipeline
lining program, the City expects wet weather flow volumes to decrease. The wastewater treatment
facility is expected to be able to accommodate anticipated wet weather peak flows currently and in the
foreseeable future.
Water Services
According to the City’s 2015 Urban Water Management Plan (UWMP), the City provides potable water
service to approximately 36% of the water users within the City. The City also provides water service to
unincorporated areas south of the City in the Kelley Estates and Ventu Park area. Additional water
providers within the City include: California-American Water Company (48% of City users), California
Water Service Company (16% of City users), Camrosa Water District (less than 1% of City users), and
Newbury Park Academy Mutual Water Company (less than 1% of City users). The City’s water system
City of Thousand Oaks – Municipal Service Review
February 21, 2018
Page 14 of 22
includes approximately 317 miles of transmission and distribution lines, 11 pump stations, and 16
reservoirs. Pursuant to the 2015 UWMP, buildout of the City’s service area is expected by 2040. The
City’s Water Fund is allocated $31,405,596 for FY 2017-18 and $30,018,500 for FY 2018-19.
Current Potable Water Demand and Supply
All of the City’s water is imported from the Calleguas Municipal Water District (CMWD), a member
agency of the Metropolitan Water District of Southern California. The UWMP estimates that in 2015,
the population in the City’s water service area was 53,347 and the water demand within the City’s
service area was 9,334 acre-feet per year. The UWMP notes that water use showed a slight increasing
trend from 2010 through 2014, after which it decreased significantly in 2015. Increased water
conservation efforts implemented by the City in response to drought conditions and statewide water
use reduction targets is likely the cause of declined water usage.
Future Potable Water Demand and Supply
The UWMP estimates that by 2040, the population within the City‘s water service area will be 55,242.
Projected baseline demands at that time are expected to be 11,500 AFY. When combined with all future
development (generating approximately 538 AFY), water demand and supply within the service area by
2040 are expected to be 12,038 AFY. Due to state law requiring that per capita consumption be reduced
by 2020, the City estimates that by 2020 per capita demand will decrease to 187 gallons per day.
According to the 2015 UWMP, the CMWD has indicated that it will have the ability to provide water to
meet demand over the long term; by 2040, the CMWD expects to provide 10,538 AFY (normal year
supply), 11,742 AFY (single-dry year supply), and 9,334 AFY (multiple-dry year supply). Furthermore, the
CMWD could provide supplies beyond the City’s demand projections, up to nearly 12,700 AFY by 2040
under normal year conditions and approximately 14,000 AFY by 2040 under dry year conditions.
Furthermore, the 2015 UWMP indicates that the volume of imported water to be received by the City
will be based on projected imported water demands. The City anticipates that CMWD can meet the
projected demand.
City of Thousand Oaks – Municipal Service Review
February 21, 2018
Page 15 of 22
Written Determinations
The Commission is required to prepare a written statement of its determinations with respect to each of
the subject areas provided below (Government Code § 56430(a)).
1. Growth and population projections for the affected area.
According to the U.S. Census, from 2000 to 2010, the City of Thousand Oaks’ population increased from
117,005 to 126,683. The California Department of Finance estimated the City’s population to be
132,365 as of January 1, 2016. Thus, from 2000 to 2016, the City grew by an estimated 15,360 people,
or 13.1% (0.8% annually, on average). The following table reflects the City’s projected population
through 2040 based on the estimated annual rate of growth:
Year 2016 2020 2025 2030 2035 2040
Population
132,365 136,652 142,206 147,986 154,001 160,260
Estimate
The Southern California Association of Governments (SCAG) 2016-2040 Regional Transportation
Plan/Sustainable Communities Strategy (2016 RTP/SCS) growth forecast projects the City to reach an
estimated population of 131,700 in 2040; however, this estimate reflects a population that is less than
the current City population and is therefore unrealistic.
According to City staff and the Housing Element of the City’s General Plan (2014-2021 update cycle),
there is land inventory available for 1,638 additional units. Using a factor of approximately 2.7 persons
per dwelling unit identified for the City in the 2010 Census, these development projects would
accommodate a population increase of approximately 4,423.
2. The location and characteristics of any disadvantaged unincorporated communities within or
contiguous to the sphere of influence.
A disadvantaged unincorporated community is defined as a community with an annual median
household income that is less than 80% of the statewide annual median household income
(Government Code § 56033.5). No disadvantaged unincorporated communities are located within or
contiguous to the City of Thousand Oaks’ sphere of influence18.
3. Present and planned capacity of public facilities, adequacy of public services, and infrastructure
needs or deficiencies
Police services:
• The City provides police services by means of a contract with the Ventura County Sheriff’s
Office.
• Based on the 2016 population estimate of 132,365, there is one sworn officer for every 1,423
residents (93 sworn officers).
18 According to Ventura LAFCo Commissioner’s Handbook Section 3.2.5, Ventura LAFCo has identified Nyeland Acres (within the
City of Oxnard’s sphere of influence to the north of the city) and Saticoy (within the City of San Buenaventura’s sphere of influence
to the east of the city) as disadvantaged unincorporated communities.
City of Thousand Oaks – Municipal Service Review
February 21, 2018
Page 16 of 22
• In order to maintain the current ratio of one officer for every 1,423 residents for the projected
population of 160,260 in 2040, a total of 113 officers would be required.
• Over the last two years, police response time goals for emergency calls were met 76% of the
time and for non-emergency calls were met 68% of the time.
Solid waste services:
• The City has entered into franchise agreements with refuse collection companies for solid waste
collection and disposal services. Customers are billed directly by the service provider for these
services.
• Through its solid waste fund, the City funds services related to solid waste, including waste
disposal, hazardous waste disposal, recycling, and composting.
Streets, highways, and drainage services:
• The City directly provides street construction and maintenance, some street sweeping, and
some landscaping maintenance.
• The remaining street sweeping services and street lighting services are provided by means of a
contract.
Transit services:
• The City provides transit services by means of a contract with a private provider.
Wastewater services:
• The City provides wastewater collection and treatment services to most of the City and to
adjacent unincorporated areas.
• The City’s Wastewater Interceptor Master Plan Final Report (2002) identified several deficiencies
in the City’s wastewater collection system and specified improvements to the system to occur
over a 10-year period. The City has completed all but one of the recommended improvements.
• The City’s Hill Canyon Treatment Plant has adequate capacity to accommodate current and
anticipated future wastewater flows.
• The City’s wastewater service area includes portions of the unincorporated areas of Kelley
Estates and Ventu Park. Historically, the City issued will-serve letters, promising sewer service
for new residential development projects located outside the City’s service area without the
benefit of a LAFCo-approved Out-of-Agency Service Agreement (OASAs), as required by state
law. Since this issue was identified in the 2012 municipal service review for the City, the City has
sought LAFCo approval of such OASAs prior to providing the service (but often after the
agreement has been recorded between the City and the property owner). The City should
ensure that it obtains LAFCo approval of an OASA prior to recordation of an agreement to
provide sewer service to any property outside its service area.
Water services:
• The City provides potable water to approximately 36% of the water users within the City and
some areas surrounding the City. The City’s water supply comes exclusively from the Calleguas
Municipal Water District.
City of Thousand Oaks – Municipal Service Review
February 21, 2018
Page 17 of 22
• The City’s current and future water supply appears to be adequate to meet current and future
anticipated demands.
• The City water service area includes portions of the unincorporated areas of Kelley Estates and
Ventu Park. Historically, the City issued will-serve letters, promising water service for new
residential development projects located outside the City’s service area without the benefit of
LAFCo-approved OASAs, as required by state law. Since this issue was identified in the 2012
municipal service review for the City, the City has sought LAFCo approval of such OASAs prior to
providing the service (but often after the agreement has been recorded between the City and
the property owner). The City should ensure that it obtains LAFCo approval of an OASA prior to
recordation of an agreement to provide water service to any property outside its service area.
4. Financial ability of agencies to provide services
• The City has a balanced budget.
• It appears that the City has the ability to finance the services it currently provides. Staffing
levels have remained relatively steady over the last several years.
5. Status of, and opportunities for, shared facilities
• The VCFPD provides fire dispatch service for the unincorporated County area as well as all cities
within the County.
6. Accountability for community service needs, including governmental structure and operational
efficiencies
• The City is locally accountable through an elected legislative body, adherence to applicable
government code sections, open and accessible meetings, dissemination of information, and
encouragement of public participation.
• The City’s website is user-friendly and contains a significant amount of information on the
current and previous City budgets, services and programs, City happenings and activities, public
meetings, development activities, and a variety of City documents. Current and past City
Council minutes and agendas are posted and agenda items are linked to staff reports.
• City Council meetings and other City commission and board meetings are broadcast live on the
City’s government cable channel and on the City’s website. Archived videos of historical
meetings are available for viewing on the City’s website.
• The City achieves operational efficiencies through its participation as a co-permittee in the
Ventura Countywide Stormwater Quality Management Program. Under this program, the City
works with other agencies to control stormwater pollution and to ensure compliance under the
Ventura Countywide National Pollutant Discharge Elimination System Municipal Separate Storm
Sewer System permit.
• The City’s website contains information regarding the Kanan Shuttle, including a map, schedule,
and other information to assist riders in using the service. While this information is helpful to
local transit users from a more regional perspective, the City intends to specify on the website
that the Kanan Shuttle is not a City transit service.
City of Thousand Oaks – Municipal Service Review
February 21, 2018
Page 18 of 22
7. Any other matter related to effective or efficient service delivery, as required by Commission
policy.
Opportunities exist for better regional coordination of the many transit services within the County. The
following discussion includes a summary of existing public transit services within Ventura County,
current public transit inefficiencies and limitations on regionalization, progress toward public transit
coordination, and opportunities for further public transit coordination. Some cities prefer to control and
operate their own transit systems in order to provide service focused on users within their jurisdictions;
however, the following discussion is based on the idea that a more coordinated, regional perspective on
public transit will result in improved service for public transit users.
Existing Public Transit Services in Ventura County:
• The City of Ojai19 and the City of Simi Valley each provide transit service, with City employees
operating and maintaining the vehicles.
• The City of Camarillo provides transit service by means of a contract with a private operator (i.e.,
Roadrunner Shuttle).
• The City of Thousand Oaks provides transit service by means of a contract with a private
operator (i.e., MV Transportation).
• The City of Moorpark provides transit service by means of a contract with the City of Thousand
Oaks, which holds a contract for service with a private operator (i.e., MV Transportation).
• Under a cooperative agreement amongst the County of Ventura, the City of Santa Paula, and the
City of Fillmore, the Ventura County Transportation Commission (VCTC)20 administers public
transit service in and surrounding the Santa Paula, Fillmore, and Piru areas of Ventura County
(i.e., the Valley Express). The service is provided by means of a contract with a private operator
(i.e., MV Transportation).
• The County of Ventura contracts with the City of Thousand Oaks, which contracts the service to
a private operator (i.e., MV Transportation), for the operation of the free Kanan Shuttle service
between the unincorporated area of Oak Park and the City of Agoura Hills. The service is
provided fare-free as the required 20% farebox recovery21 required by the Transportation
Development Act (TDA) is provided by local contributions from Ventura County Service Area No.
4, the Oak Park Unified School District, and, most recently, the City of Agoura Hills.
• Gold Coast Transit District (GCTD) provides local and regional fixed-route and paratransit service
in the cities of Ojai, Oxnard, Port Hueneme, Ventura and the unincorporated areas of Ventura
County. Service is provided on 20 fixed routes, with a fleet includes 56 buses and 24 paratransit
vehicles. GCTD directly operates its fixed-route service and contracts its paratransit service to a
private operator (i.e., MV Transportation).
• The VCTC provides regional service, by means of a contract with a private provider, which
consists of the following routes: (1) Highway 101/Conejo Connection (serving the section of
19 The City’s transit service is limited to the Ojai Trolley which operates within the City, and the unincorporated communities of
Meiners Oaks and Mira Monte. The Ojai Trolley service operates within the GCTD service area, but is operated directly by the
City.
20 VCTC is the regional transportation planning agency of Ventura County, and oversees a large part of the distribution of public
funds for transportation and transit within the County.
21 TDA funding provided by the State to local jurisdictions may not exceed a certain percentage of the cost to provide public
transit service (i.e., 80% for urban areas and 90% for rural areas). The remaining percentage of the cost (i.e., 20% for urban
areas and 10% for rural areas) must be covered locally through some other means, known as “farebox recovery.” Note that
funding sources other than rider fares may qualify as “farebox recovery.”
City of Thousand Oaks – Municipal Service Review
February 21, 2018
Page 19 of 22
Highway 101 between Ventura and the San Fernando Valley), (2) Highway 126 (serving Fillmore,
Santa Paula, Saticoy, and Ventura), (3) Coastal Express (serving Ventura County and Santa
Barbara County), (4) East County (serving the Simi Valley, Moorpark, and Thousand Oaks area),
(5) Oxnard/Camarillo/California State University at Channel Islands Connector (serving the
Camarillo and Oxnard area), and (6) East/West Connector (serving Simi Valley, Moorpark,
Camarillo, Oxnard and Ventura, as of November 2017).
• The ECTA was formed in 2013 through a Memorandum of Understanding (MOU) amongst the
City of Camarillo, City of Moorpark, City of Simi Valley, City of Thousand Oaks, and the County of
Ventura for the eastern portion of unincorporated Ventura County. ECTA was formed to better
coordinate transit services among these agencies. In August 2015, ECTA initiated a service
known as “CONNECT City-to-City” which offers Americans with Disabilities Act (ADA) and Senior
intercity dial-a-ride service under a single paratransit system.22 The City of Thousand Oaks
administers the service, which is contracted to a private operator (i.e., MV Transportation).
Current Public Transit Inefficiencies and Limitations on Regional Coordination:
• According to the Ventura County Regional Transit Study (VCTC, April 9, 2012)23, public transit
within the County was found to be disjointed. Public transit service providers have varying
schedules (i.e., days and hours of operation, frequency of buses (headways)), and fares
(including different eligible ages for senior fares (e.g., a lower qualifying age for seniors in the
City of Camarillo)), and maintain separate websites and bus books. No single agency or website
provides a complete guide for public transit users who wish to plan interagency trips. The study
concluded that “This makes connections difficult and service confusing, especially for the
infrequent or new rider. While VCTC and the operators have attempted to improve connections
through coordinated fare media and scheduling software, progress toward truly integrated
service has been minimal.”
• Limited access to non-TDA funding for transit restricts the ability of cities and other public
transit operators to increase revenue service hours and still meet TDA farebox recovery
requirements. Because of the minimal levels of service currently provided in some areas of the
County, regional travel times are often lengthy and opportunities for passengers to connect
between buses are few. Shorter headways and total trip times depend on increased transit
funding under the current funding distribution structure or a different method of distribution for
the County’s transit funding. Inability to access funding for transportation also limits
implementation of improvements for fleet expansions, pedestrian infrastructure, and street
lighting.
• While some of the individual transit-serving agencies have made efforts to improve coordination
among systems (e.g., through the formation of the GCTD (formed in 2013), and the ECTA
(created in 2013)), public transit in the County overall is divided into separate, often unrelated,
transit systems. The Ventura County Regional Transit Study acknowledged the challenges in
establishing a coordinated system, including the fact that Ventura County consists of “widely
spaced, diverse communities and centers where geographic areas do not share common
economic, social, and transportation service values.”
22 The City of Camarillo does not participate in the CONNECT service because: (1) the City already provides regional ADA and
Senior intercity service throughout the East County ((this enables the City to provide senior service to more riders within the
City by allowing a lower qualifying age limit of 55 years (rather than 65 years)), and (2) Camarillo ADA and senior riders have the
benefit of using just one dial-a-ride system for both local and regional service.
23 The study included consultation with VCTC commissioners, city managers, local public transit providers, and the public.
City of Thousand Oaks – Municipal Service Review
February 21, 2018
Page 20 of 22
• While it is the intent of ECTA to move toward further consistency and regionalization of services
in the eastern portion of Ventura County, the existing local transit programs of two ECTA
member agencies are limited in their ability to fully participate in the regional ECTA programs:
o The City of Simi Valley operates fixed route transit service using City personnel and City-
owned equipment.
o The City of Camarillo receives contributions from local funding partners (e.g., the Leisure
Village retirement community for residents age 55 and older). For the purposes of City of
Camarillo public transit, riders aged 55 and older qualify to ride as senior fares, whereas 65
is the qualifying age for seniors on other transit systems.
• Senate Bill 325 (1971) established State transit funding (TDA funding) for the purpose of directly
supporting public transportation through the imposition of a ¼-cent local sales tax beginning in
1972. An exception was included for rural counties (i.e., counties with populations of fewer
than 500,000, based on the 1970 U.S. Census), in general, to also allow use of the funding for
local streets and roads if the transportation planning agency finds that there are no unmet
transit needs. Through Senate Bill 716 (2009), the law was modified, and specified that the
exception now applied to: (1) rural counties (i.e., counties with populations of fewer than
500,000 (based on the 2010 U.S. Census), and (2) cities within urban counties (i.e., counties with
populations of 500,000 or more, based on the 2010 U.S. Census) with populations of 100,000 or
fewer. Ventura County has a population of more than 500,000 and therefore qualifies as an
urban county; however, several of its cities are eligible to use TDA money for streets and roads
projects, provided that they: (1) have a population of 100,000 or fewer, (2) are not within the
GCTD service area, and (3) do not have an unmet transit need. Because Ventura County cities
with populations of more than 100,000 are restricted to using all their TDA money for public
transit purposes regardless of the extent of need for public transit, these cities cannot use TDA
funding for streets and roads projects.
Progress Toward Regional Coordination of Public Transit:
• On October 3, 2013, Governor Brown signed into law Assembly Bill 664, which formed the GCTD
to include five members: four cities and the County. AB 664 also authorized the remaining cities
in Ventura County to request to join the GCTD in the future. Prior to the formation of the GCTD,
local TDA funding for operating costs and capital projects was provided to Gold Coast Transit
(operating as a Joint Powers Authority (JPA)) by its member agencies, allocated by a formula
based on the percentage of revenue miles of transit service provided within each participating
jurisdiction. As a district, GCTD has the ability to implement service improvements and meet the
public’s transit needs from a systemwide perspective, and distributes TDA funds to its members
for transit-related purposes such as bus stop construction and transit-related maintenance
needs. Following the formation of the District, the GCTD also adopted the following planning
documents to further improve the delivery of service to GCTD members: GCTD Service Planning
Guidelines (Adopted February 2014), Bus Stop Guidelines (Adopted June 2015), Short Range
Transit Plan (Adopted November 2015), and Fleet Management Plan (October 2016).
Additionally, in May 2017, GCTD began construction of a new Operations and Maintenance
Facility in the City of Oxnard. Once built, the 15-acre facility will allow GCTD to maintain a fleet
of up to 125 buses and will include an administration and operations building, an 8-bay
maintenance and repair building, a compressed natural gas (CNG) fuel station and bus wash. The
facility is scheduled to open in the fall of 2018.
• GCTD’s Short Range Transit Plan identified recommended service improvements such as
implementing: (1) additional service to Naval Base Ventura County in Port Hueneme, (2) express
City of Thousand Oaks – Municipal Service Review
February 21, 2018
Page 21 of 22
service between Oxnard and Ventura, and (3) increased service frequencies on its core routes.
While funding for these improvements is not in place, service improvements could potentially
be funded through the Federal Transit Administration (FTA) (FTA Section 5310/5307 program).
• ECTA is the result of greater awareness for the need to improve coordination amongst transit
systems in the eastern portion of the County, and has initiated programs to simplify
interjurisdictional trips for riders in the eastern portion of the County (e.g., CONNECT City-to-
City). The cities of Moorpark, Simi Valley, and Thousand Oaks are each in various stages of
completing strategic plans for transit, including improved regional coordination with regard to
hours of operation, route schedules and connectivity, fares, senior age criteria, and consistency
of policies.
• Technological advances have provided opportunities for improved regional trip-planning
resources for riders. GCTD, VCTC, and Thousand Oaks Transit have schedules available on
Google Maps. By the end of FY 2017-18, information about other fixed-route transit services
countywide is expected to be available on Google Transit (a web application that assists riders in
accessing transit schedule information and planning public transit trips). GCTD launched Google
Maps Online Trip Planner in 2014, and recently launched a mobile ticketing application.
• Transfer agreements and fare media (GO Ventura 31-day pass) including the installation of the
GFI Genfare system on all transit vehicles have helped improve coordination between systems.
However, fare discrepancies and fare policies still need to be addressed.
• VCTC’s Coordinated Public Transit – Human Services Transportation Plan (April 2017) identifies
strategies to address gaps or deficiencies in the current public transit system in meeting the
needs of senior, disabled, and low-income populations in Ventura County. One of the strategies
identified in the plan is the implementation of a countywide “one-call/one-click” transit
information center intended to simplify and improve trip-planning and access to information
about public transit services. Funding has not yet been identified for this service, but the service
could potentially be funded through the FTA.
Opportunities for Further Regional Coordination of Public Transit:
• It is clear that constraints to regionalizing public transit exist within Ventura County, and that
local jurisdictions have identified opportunities (and implemented some improvements) with
respect to local public transit. The City may wish to continue its dialogue with the County and
the other cities to further improve connectivity within Ventura County and simplify customers’
public transit experiences, including (but not necessarily limited to) the following discussion
topics:
o Identify one agency as the regional transportation authority to oversee and implement the
majority of public transit within the County;
o Encourage cities that are not currently members of the GCTD to request to join the GCTD, or
contract with GCTD for some or all of their planning or operational needs; or
o Establish a new transit district that would complement the GCTD’s service area and provide
service within areas not currently served by the GCTD in the East County (the formation of
ECTA was a step toward potentially realizing this opportunity in the eastern portion of
Ventura County).
City of Thousand Oaks – Municipal Service Review
February 21, 2018
Page 22 of 22
RESOLUTION OF THE VENTURA LOCAL AGENCY FORMATION
COMMISSION DETERMINING THAT THE MUNICIPAL SERVICE
REVIEW FOR THE CITY OF THOUSAND OAKS IS EXEMPT FROM
THE CALIFORNIA ENVIRONMENTAL QUALITY ACT, ACCEPTING
THE MUNICIPAL SERVICE REVIEW FOR THE CITY OF THOUSAND
OAKS, AND MAKING STATEMENTS OF DETERMINATION
WHEREAS, Government Code§ 56425 et seq. requires the Local Agency Formation
Commission (LAFCo or Commission) to develop and determine the sphere of influence of each
local governmental agency within the County; and
WHEREAS, Government Code§ 56430(e) requires each LAFCo to conduct a municipal
service review before, or in conjunction with, but no later than the time it is considering an
action to establish or update a sphere of influence; and
WHEREAS, the Ventura LAFCo has approved a work plan to conduct municipal service
reviews and sphere of influence reviews/updates, and the municipal service review for the City
of Thousand Oaks (City) is part of that work plan; and
WHEREAS, LAFCo has prepared a report titled "City of Thousand Oaks - Municipal
Service Review" that contains a review of the services provided by the City; and
WHEREAS, the "City of Thousand Oaks - Municipal Service Review" report contains
recommended statements of determinations related to the City, as required by Government
Code § 56430; and
WHEREAS, the "City of Thousand Oaks - Municipal Service Review" including the
recommended statements of determination were duly considered at a public hearing on
February 21, 2018; and
WHEREAS, the Commission heard, discussed, and considered all oral and written
testimony for and against the recommended exemption from California Environmental Quality
Act (CEQA), the "City of Thousand Oaks - Municipal Service Review" report and the written
determinations, including, but not limited to, the LAFCo staff report dated February 21, 2018,
and recommendations.
NOW, THEREFORE, BE IT RESOLVED, DETERMINED AND ORDERED by the Ventura Local
Agency Formation Commission as follows:
(1) The municipal service review report titled "City of Thousand Oaks - Municipal Service
Review", including the related statements of determination, are determined to be
exempt from CEQA pursuant to§ 15061(b)(3) of the CEQA Guidelines, and LAFCo staff is
directed to file a Notice of Exemption as the lead agency pursuant to § 15062 of the
CEQA Guidelines; and
(2) The Commission accepts the "City of Thousand Oaks - Municipal Service Review" report
as presented to the Commission on February 21, 2018, including any modifications
approved by a majority of the Commission as a part of this action. The Executive Officer
is authorized to make minor edits to the report for accuracy and completeness; and
(3) The LAFCo staff report dated February 21, 2018, and recommendation for acceptance of
the "City of Thousand Oaks - Municipal Service Review" report are hereby adopted; and
(4) Pursuant to Government Code§ 56430(a), the following statements of determination
are hereby made for the City:
a. Growth and population projections for the affected area. [§ 56430(a)(l)]
According to the U.S. Census, from 2000 to 2010, the City of Thousand Oaks' population
increased from 117,005 to 126,683. The California Department of Finance estimated
the City's population to be 132,365 as of January 1, 2016. Thus, from 2000 to 2016, the
City grew by an estimated 15,360 people, or 13.1% (0.8% annually, on average). The
following table reflects the City's projected population through 2040 based on the
estimated annual rate of growth:
Year 2016 2020 2025 2030 2035 2040
Population
132,365 136,652 142,206 147,986 154,001 160,260
Estimate
The Southern California Association of Governments (SCAG) 2016-2040 Regional
Transportation Plan/Sustainable Communities Strategy (2016 RTP/SCS) growth forecast
projects the City to reach an estimated population of 131,700 in 2040; however, this
estimate reflects a population that is less than the current City population and is
therefore unrealistic.
Resolution
Municipal Service Review Report - City of Thousand Oaks
February 21, 2018
Page 2 of 12
According to City staff and the Housing Element of the City's General Plan (2014-2021
update cycle), there is land inventory available for 1,638 additional units. Using a factor
of approximately 2. 7 persons per dwelling unit identified for the City in the 2010 Census,
these development projects would accommodate a population increase of
approximately 4,423.
b. The location and characteristics of any disadvantaged unincorporated
communities within or contiguous to the sphere of influence. [§ 56430{a)(2)]
A disadvantaged unincorporated community is defined as a community with an annual
median household income that is less than 80% of the statewide annual median
household income (Government Code§ 56033.5). No disadvantaged unincorporated
communities are located within or contiguous to the City of Thousand Oaks' sphere of
influence1
.
c. Present and planned capacity of public facilities and adequacy of public services,
including infrastructure needs and deficiencies. [§ 56430(a)(3)]
Police services:
• The City provides police services by means of a contract with the Ventura County
Sheriff's Office.
• Based on the 2016 population estimate of 132,365, there is one sworn officer for
every 1,423 residents (93 sworn officers).
• In order to maintain the current ratio of one officer for every 1,423 residents for the
projected population of 160,260 in 2040, a total of 113 officers would be required.
• Over the last two years, police response time goals for emergency calls were met
76% of the time and for non-emergency calls were met 68% of the time.
Solid waste services:
• The City has entered into franchise agreements with refuse collection companies for
solid waste collection and disposal services. Customers are billed directly by the
service provider for these services.
• Through its solid waste fund, the City funds services related to solid waste, including
waste disposal, hazardous waste disposal, recycling, and composting.
1 According to Ventura LAFCo Commissioner's Handbook Section 3.2.5, Ventura LAFCo has identified Nyeland Acres
(within the City of Oxnard's sphere of influence to the north of the city) and Saticoy (within the City of San
Buenaventura's sphere of influence to the east of the city) as disadvantaged unincorporated communities.
Resolution
Municipal Service Review Report - City of Thousand Oaks
February 21, 2018
Page 3 of 12
Streets, highways, and drainage services:
• The City directly provides street construction and maintenance, some street
sweeping, and some landscaping maintenance.
• The remaining street sweeping services and street lighting services are provided by
means of a contract.
Transit services:
• The City provides transit services by means of a contract with a private provider.
Wastewater services:
• The City provides wastewater collection and treatment services to most of the City
and to adjacent unincorporated areas.
• The City's Wastewater Interceptor Master Plan Final Report (2002) identified several
deficiencies in the City's wastewater collection system and specified improvements
to the system to occur over a 10-year period. The City has completed all but one of
the recommended improvements.
• The City's Hill Canyon Treatment Plant has adequate capacity to accommodate
current and anticipated future wastewater flows.
• The City's wastewater service area includes portions of the unincorporated areas of
Kelley Estates and Ventu Park. Historically, the City issued will-serve letters,
promising sewer service for new residential development projects located outside
the City's service area without the benefit of a LAFCo-approved Out-of-Agency
Service Agreement (OASAs), as required by state law. Since this issue was identified
in the 2012 municipal service review for the City, the City has sought LAFCo approval
of such OASAs prior to providing the service (but often after the agreement has been
recorded between the City and the property owner). The City should ensure that it
obtains LAFCo approval of an OASA prior to recordation of an agreement to provide
sewer service to any property outside its service area.
Water services:
• The City provides potable water to approximately 36% of the water users within the
City and some areas surrounding the City. The City's water supply comes exclusively
from the Calleguas Municipal Water District.
• The City's current and future water supply appears to be adequate to meet current
and future anticipated demands.
• The City water service area includes portions of the unincorporated areas of Kelley
Estates and Ventu Park. Historically, the City issued will-serve letters, promising
water service for new residential development projects located outside the City's
service area without the benefit of a LAFCo-approved OASAs, as required by state
law. Since this issue was identified in the 2012 municipal service review for the City,
the City has sought LAFCo approval of such OASAs prior to providing the service (but
Resolution
Municipal Service Review Report - City of Thousand Oaks
February 21, 2018
Page 4 of 12
often after the agreement has been recorded between the City and the property
owner). The City should ensure that it obtains LAFCo approval of an OASA prior to
recordation of an agreement to provide water service to any property outside its
service area.
d. Financial ability of agencies to provide services. [§ 56430(a)(4)]
• The City has a balanced budget.
• It appears that the City has the ability to finance the services it currently provides.
Staffing levels have remained relatively steady over the last several years.
e. Status ot and opportunities for, shared facilities. [§ 56430(a)(S)]
• The Ventura County Fire Protection District (VCFPD) provides fire dispatch service
for the unincorporated County area as well as all cities within the County.
f. Accountability for community service needs, including governmental structure and
operational efficiencies. [§ 56430(a)(6)]
• The City is locally accountable through an elected legislative body, adherence to
applicable government code sections, open and accessible meetings, dissemination
of information, and encouragement of public participation.
• The City's website is user-friendly and contains a significant amount of information
on the current and previous City budgets, services and programs, City happenings
and activities, public meetings, development activities, and a variety of City
documents. Current and past City Council minutes and agendas are posted and
agenda items are linked to staff reports.
• City Council meetings and other City commission and board meetings are broadcast
live on the City's government cable channel and on the City's website. Archived
videos of historical meetings are available for viewing on the City's website.
• The City achieves operational efficiencies through its participation as a co-permittee
in the Ventura Countywide Stormwater Quality Management Program. Under this
program, the City works with other agencies to control stormwater pollution and to
ensure compliance under the Ventura Countywide National Pollutant Discharge
Elimination System Municipal Separate Storm Sewer System permit.
• The City's website contains information regarding the Kanan Shuttle, including a
map, schedule, and other information to assist riders in using the service. While this
information is helpful to local transit users from a more regional perspective, the
City intends to specify on the website that the Kanan Shuttle is not a City transit
service.
Resolution
Municipal Service Review Report - City of Thousand Oaks
February 21, 2018
Page 5 of 12
g. Any other matter related to effective and efficient service delivery, as required by
commission policy. [§ 56430(a)(7)]
Opportunities exist for better regional coordination of the many transit services within
the County. The following discussion includes a summary of existing public transit
services within Ventura County, current public transit inefficiencies and limitations on
regionalization, progress toward public transit coordination, and opportunities for
further public transit coordination. Some cities prefer to control and operate their own
transit systems in order to provide service focused on users within their jurisdictions;
however, the following discussion is based on the idea that a more coordinated,
regional perspective on public transit will result in improved service for public transit
users.
Existing Public Transit Services in Ventura County:
• The City of Ojai2 and the City of Simi Valley each provide transit service, with City
employees operating and maintaining the vehicles.
• The City of Camarillo provides transit service by means of a contract with a private
operator (i.e., Roadrunner Shuttle).
• The City of Thousand Oaks provides transit service by means of a contract with a
private operator (i.e., MV Transportation).
• The City of Moorpark provides transit service by means of a contract with the City of
Thousand Oaks, which holds a contract for service with a private operator (i.e., MV
Transportation).
• Under a cooperative agreement amongst the County of Ventura, the City of Santa
Paula, and the City of Fillmore, the Ventura County Transportation Commission
{VCTC)3 administers public transit service in and surrounding the Santa Paula,
Fillmore, and Piru areas of Ventura County (i.e., the Valley Express). The service is
provided by means of a contract with a private operator (i.e., MV Transportation).
• The County of Ventura contracts with the City of Thousand Oaks, which contracts
the service to a private operator (i.e., MV Transportation), for the operation of the
free Kanan Shuttle service between the unincorporated area of Oak Park and the
City of Agoura Hills. The service is provided fare-free as the required 20% farebox
recovery4 required by the Transportation Development Act (TOA) is provided by
2 The City's transit service is limited to the Ojai Trolley which operates within the City, and the unincorporated
communities of Meiners Oaks and Mira Monte. The Ojai Trolley service operates within the GCTD service area, but
is operated directly by the City.
3 VCTC is the regional transportation planning agency of Ventura County, and oversees a large part of the
distribution of public funds for transportation and transit within the County.
4 TOA funding provided by the State to local jurisdictions may not exceed a certain percentage of the cost to
provide public transit service (i.e., 80% for urban areas and 90% for rural areas). The remaining percentage of the
Resolution
Municipal Service Review Report-City of Thousand Oaks
February 21, 2018
Page 6 of 12
local contributions from Ventura County Service Area No. 4, the Oak Park Unified
School District, and, most recently, the City of Agoura Hills.
• Gold Coast Transit District (GCTD) provides local and regional fixed-route and
paratransit service in the cities of Ojai, Oxnard, Port Hueneme, Ventura and the
unincorporated areas of Ventura County. Service is provided on 20 fixed routes, with
a fleet includes 56 buses and 24 paratransit vehicles. GCTD directly operates its
fixed-route service and contracts its paratransit service to a private operator (i.e.,
MV Transportation).
• The VCTC provides regional service, by means of a contract with a private provider,
which consists of the following routes: (1) Highway 101/Conejo Connection (serving
the section of Highway 101 between Ventura and the San Fernando Valley), (2)
Highway 126 (serving Fillmore, Santa Paula, Saticoy, and Ventura), (3) Coastal
Express (serving Ventura County and Santa Barbara County), (4) East County (serving
the Simi Valley, Moorpark, and Thousand Oaks area), (5)
Oxnard/Camarillo/California State University at Channel Islands Connector (serving
the Camarillo and Oxnard area), and (6) East/West Connector (serving Simi Valley,
Moorpark, Camarillo, Oxnard and Ventura, as of November 2017).
• The ECTA was formed in 2013 through a Memorandum of Understanding (MOU)
amongst the City of Camarillo, City of Moorpark, City of Simi Valley, City of Thousand
Oaks, and the County of Ventura for the eastern portion of unincorporated Ventura
County. ECTA was formed to better coordinate transit services among these
agencies. In August 2015, ECTA initiated a service known as "CONNECT City-to-City"
which offers Americans with Disabilities Act (ADA) and Senior intercity dial-a-ride
service under a single paratransit system.5 The City of Thousand Oaks administers
the service, which is contracted to a private operator (i.e., MV Transportation).
Current Public Transit Inefficiencies and Limitations on Regional Coordination:
• According to the Ventura County Regional Transit Study (VCTC, April 9, 2012)6 , public
transit within the County was found to be disjointed. Public transit service providers
have varying schedules (i.e., days and hours of operation, frequency of buses
(headways)), and fares (including different eligible ages for senior fares (e.g., a lower
qualifying age for seniors in the City of Camarillo)), and maintain separate websites
cost (i.e., 20% for urban areas and 10% for rural areas) must be covered locally through some other means, known
as "farebox recovery." Note that funding sources other than rider fares may qualify as "farebox recovery."
5 The City of Camarillo does not participate in the CONNECT service because: (1) the City already provides regional
ADA and Senior intercity service throughout the East County ((this enables the City to provide senior service to
more riders within the City by allowing a lower qualifying age limit of 55 years (rather than 65 years)), and (2)
Camarillo ADA and senior riders have the benefit of using just one dial-a-ride system for both local and regional
service.
6 The study included consultation with VCTC commissioners, city managers, local public transit providers, and the
public.
Resolution
Municipal Service Review Report- City of Thousand Oaks
February 21, 2018
Page 7 of 12
and bus books. No single agency or website provides a complete guide for public
transit users who wish to plan interagency trips. The study concluded that "This
makes connections difficult and service confusing, especially for the infrequent or
new rider. While VCTC and the operators have attempted to improve connections
through coordinated fare media and scheduling software, progress toward truly
integrated service has been minimal."
• Limited access to non-TDA funding for transit restricts the ability of cities and other
public transit operators to increase revenue service hours and still meet TDA farebox
recovery requirements. Because of the minimal levels of service currently provided
in some areas of the County, regional travel times are often lengthy and
opportunities for passengers to connect between buses are few. Shorter headways
and total trip times depend on increased transit funding under the current funding
distribution structure or a different method of distribution for the County's transit
funding. Inability to access funding for transportation also limits implementation of
improvements for fleet expansions, pedestrian infrastructure, and street lighting.
• While some of the individual transit-serving agencies have made efforts to improve
coordination among systems (e.g., through the formation of the GCTD (formed in
2013), and the ECTA (created in 2013)}, public transit in the County overall is divided
into separate, often unrelated, transit systems. The Ventura County Regional Transit
Study acknowledged the challenges in establishing a coordinated system, including
the fact that Ventura County consists of "widely spaced, diverse communities and
centers where geographic areas do not share common economic, social, and
transportation service values."
• While it is the intent of ECTA to move toward further consistency and regionalization
of services in the eastern portion of Ventura County, the existing local transit
programs of two ECTA member agencies are limited in their ability to fully
participate in the regional ECTA programs:
o The City of Simi Valley operates fixed route transit service using City personnel
and City-owned equipment.
o The City of Camarillo receives contributions from local funding partners (e.g., the
Leisure Village retirement community for residents age 55 and older). For the
purposes of City of Camarillo public transit, riders aged 55 and older qualify to
ride as senior fares, whereas 65 is the qualifying age for seniors on other transit
systems.
• Senate Bill 325 (1971) established State transit funding (TDA funding) for the
purpose of directly supporting public transportation through the imposition of a X
cent local sales tax beginning in 1972. An exception was included for rural counties
(i.e., counties with populations of fewer than 500,000, based on the 1970 U.S.
Census), in general, to also allow use of the funding for local streets and roads if the
transportation planning agency finds that there are no unmet transit needs.
Through Senate Bill 716 {2009), the law was modified, and specified that the
Resolution
Municipal Service Review Report - City of Thousand Oaks
February 21, 2018
Page 8 of 12
exception now applied to: (1) rural counties (i.e., counties with populations of fewer
than 500,000 (based on the 2010 U.S. Census), and (2) cities within urban counties
(i.e., counties with populations of 500,000 or more, based on the 2010 U.S. Census)
with populations of 100,000 or fewer. Ventura County has a population of more
than 500,000 and therefore qualifies as an urban county; however, several of its
cities are eligible to use TOA money for streets and roads projects, provided that
they: {1) have a population of 100,000 or fewer, (2) are not within the GCTD service
area, and (3) do not have an unmet transit need. Because Ventura County cities
with populations of more than 100,000 are restricted to using all their TOA money
for public transit purposes regardless of the extent of need for public transit, these
cities cannot use TDA funding for streets and roads projects.
Progress Toward Regional Coordination of Public Transit:
• On October 3, 2013, Governor Brown signed into law Assembly Bill 664, which
formed the GCTD to include five members: four cities and the County. AB 664 also
authorized the remaining cities in Ventura County to request to join the GCTD in the
future. Prior to the formation of the GCTD, local TOA funding for operating costs
and capital projects was provided to Gold Coast Transit (operating as a Joint Powers
Authority (JPA)) by its member agencies, allocated by a formula based on the
percentage of revenue miles of transit service provided within each participating
jurisdiction. As a district, GCTO has the ability to implement service improvements
and meet the public's transit needs from a systemwide perspective, and distributes
TOA funds to its members for transit-related purposes such as bus stop construction
and transit-related maintenance needs. Following the formation of the District, the
GCTO also adopted the following planning documents to further improve the
delivery of service to GCTD members: GCTD Service Planning Guidelines (Adopted
February 2014), Bus Stop Guidelines (Adopted June 2015), Short Range Transit Plan
(Adopted November 2015), and Fleet Management Plan (October 2016).
Additionally, in May 2017, GCTO began construction of a new Operations and
Maintenance Facility in the City of Oxnard. Once built, the 15-acre facility will allow
GCTD to maintain a fleet of up to 125 buses and will include an administration and
operations building, an 8-bay maintenance and repair building, a compressed
natural gas {CNG) fuel station and bus wash. The facility is scheduled to open in the
fall of 2018.
• GCTO's Short Range Transit Plan identified recommended service improvements
such as implementing: (1) additional service to Naval Base Ventura County in Port
Hueneme, (2) express service between Oxnard and Ventura, and {3) increased
service frequencies on its core routes. While funding for these improvements is not
in place, service improvements could potentially be funded through the Federal
Transit Administration {FTA) (FTA Section 5310/5307 program).
Resolution
Municipal Service Review Report - City of Thousand Oaks
February 21, 2018
Page 9 of 12
• ECTA is the result of greater awareness for the need to improve coordination
amongst transit systems in the eastern portion of the County, and has initiated
programs to simplify interjurisdictional trips for riders in the eastern portion of the
County (e.g., CONNECT City-to-City). The cities of Moorpark, Simi Valley, and
Thousand Oaks are each in various stages of completing strategic plans for transit,
including improved regional coordination with regard to hours of operation, route
schedules and connectivity, fares, senior age criteria, and consistency of policies.
• Technological advances have provided opportunities for improved regional trip
planning resources for riders. GCTD, VCTC, and Thousand Oaks Transit have
schedules available on Google Maps. By the end of FY 2017-18, information about
other fixed-route transit services countywide is expected to be available on Google
Transit (a web application that assists riders in accessing transit schedule
information and planning public transit trips). GCTD launched Google Maps Online
Trip Planner in 2014, and recently launched a mobile ticketing application.
• Transfer agreements and fare media (GO Ventura 31-day pass) including the
installation of the GFI Genfare system on all transit vehicles have helped improve
coordination between systems. However, fare discrepancies and fare policies still
need to be addressed.
• VCTC's Coordinated Public Transit - Human Services Transportation Plan (April 2017)
identifies strategies to address gaps or deficiencies in the current public transit
system in meeting the needs of senior, disabled, and low-income populations in
Ventura County. One of the strategies identified in the plan is the implementation
of a countywide "one-call/one-click" transit information center intended to simplify
and improve trip-planning and access to information about public transit services.
Funding has not yet been identified for this service, but the service could potentially
be funded through the FTA.
Opportunities for Further Regional Coordination of Public Transit:
• It is clear that constraints to regionalizing public transit exist within Ventura County,
and that local jurisdictions have identified opportunities (and implemented some
improvements) with respect to local public transit. The City may wish to continue its
dialogue with the County and the other cities to further improve connectivity within
Ventura County and simplify customers' public transit experiences, including (but
not necessarily limited to) the following discussion topics:
o Identify one agency as the regional transportation authority to oversee and
implement the majority of public transit within the County;
o Encourage cities that are not currently members of the GCTD to request to join
the GCTD, or contract with GCTD for some or all of their planning or operational
needs; or
Resolution
Municipal Service Review Report - City of Thousand Oaks
February 21, 2018
Page 10 of 12
o Establish a new transit district that would complement the GCTD's service area
and provide service within areas not currently served by the GCTD in the East
County (the formation of ECTA was a step toward potentially realizing this
opportunity in the eastern portion of Ventura County).
Resolution
Municipal Service Review Report - City of Thousand Oaks
February 21, 2018
Page 11 of 12
This resolution was adopted on February 21, 2018.
AYE NO ABSTAIN ABSENT
D D D
Commissioner Freeman
~
D D D
Commissioner Parks
0
D D D
Commissioner Parvin
Gr" D D D
Commissioner Ramirez
Commissioner Rooney D D D ~
Commissioner Ross [? D D D
D D D
Commissioner Zaragoza ~
D D D D
Alt. Commissioner Bennett
D D D D
Alt. Commissioner Bill-de la Pena
D D D D
Alt. Commissioner Richards
@ D D D
Alt. Commissioner Waters
)<)(~)QI~
Date Linda Parks, Chair, Ventura Local Agency Formation Commission
c: City of Thousand Oaks
Resolution
Municipal Service Review Report - City of Thousand Oaks
February 21, 2018
Page 12 of 12