LAO
A Required Report on Student Fee Transparency and Accountability
Read the report at Legislative Analyst's Office ↗
A R R S F T
EQUIRED EPORT ON TUDENT EE RANSPARENCY AND
A
CCOUNTABILITY
Introduction
Chapter 620 of 2012 (AB 970, Fong) requires the University of California (UC) and the
California State University (CSU) to fulfi ll the following three requirements related to
systemwide tuition and fee increases:
(cid:129) Tuition and Fee Policies. The legislation requires UC and CSU to develop a
list of factors to consider when recommending an increase in mandatory
systemwide tuition and fees for resident students.
(cid:129) Notifi cation and Consultation Procedures. The legislation requires UC
and CSU to follow prescribed public notice and student consultation
procedures before adopting an increase.
(cid:129) Reporting Provisions. The legislation requires UC and CSU to provide the
Legislature with annual reports on tuition and fees, fi nancial aid, and the
total cost of attendance. In addition, the legislation requires our offi ce to
report on UC’s and CSU’s compliance with Chapter 620.
As detailed below, our review found UC was not in compliance with several
provisions of Chapter 620. Though the legislation deems its provisions to be required
for UC, UC believes it is not legally obligated to comply because of its constitutional
autonomy. We found CSU complied with all Chapter 620 provisions except for one
reporting requirement.
Tuition and Fee Policies
Chapter 620 Contains Provisions Relating to Development of Tuition and Fee
Policies. Chapter 620 requires the universities to develop a list of factors they will take
into account when considering an increase in tuition or fees. These policies, to have
been adopted by the respective governing boards by April 2, 2013, must consider at a
minimum (1) the level of state support, (2) the total cost of attendance, (3) the impact of
an increase on various categories of students (including historically underrepresented
and low-income students), and (4) efforts to mitigate adverse impacts.
UC’s Tuition and Fee Policies Not Consistent With Chapter 620. The UC Board of
Regents to date has not modifi ed its tuition and fee policies in response to Chapter 620.
Figure 1 compares the four factors Chapter 620 requires the universities to consider
in adopting tuition and fee increases with the policies established by the UC Board of
Regents prior to the enactment of Chapter 620. As shown in the fi gure, UC’s policies
fail to comply with Chapter 620 requirements in several areas. (A copy of UC’s student
tuition and fee policies is attached at the end of this letter.)
LEGISLATIVE ANALYST’S OFFICE 1
Figure 1
UC Not Compliant With Chapter 620
Tuition and Fee Policy Requirementsa
Factors to Consider UC Policies
Student Services Tuition Professional Degree
Fee Supplemental Tuition
Level of state support — —
Total cost of attendance — —
Impact on various categories of —b — —
students, including underrepresented
and low- to middle-income students
Efforts to mitigate adverse impacts c c c
a A check mark indicates UC considers the same or a very similar factor in its policy. The UC is required to consider these
factors when making decisions on tuition and fee increases.
b The university's policy considers the needs and priorities of undergraduate, graduate, and professional
students, but it does not specifically address the impact on underrepresented or low- and middle-income students.
c The university's policy addresses this requirement by specifying that tuition and fee increases should have
return-to-aid components or take into account support available to assist needy students.
CSU’s Tuition and Fee Policy Meets Requirements of Chapter 620. At its March 2013
meeting, the CSU Trustees adopted a resolution specifying factors to consider
when proposing a tuition and fee increase that includes the four factors specifi ed in
Chapter 620. (A copy of the CSU resolution is attached at the end of this report.)
Notifi cation and Consultation Procedures
Chapter 620 Specifi es Process and Timeline for Tuition and Fee Increases.
Chapter 620 specifi es six procedural steps UC and CSU must undertake before
implementing a board-approved increase. The six steps are (1) providing specifi ed
information to student representatives prior to holding a consultation meeting with
them, (2) holding the consultation meeting, (3) providing public notice of an initial
board meeting to consider the increase, (4) holding the initial public board meeting,
(5) providing public notice of a second public board meeting to adopt the increase,
and (6) holding the second meeting. A time line accompanies each step such that the
minimum interval between fi rst contacting student associations and implementing an
increase is more than six months.
LEGISLATIVE ANALYST’S OFFICE 2
UC Regents Approved Multiyear Tuition and Fee Increases in November 2014,
but Did Not Comply With Most Chapter 620 Provisions. On November 20, 2014, the
UC Board of Regents voted to increase three resident mandatory systemwide charges
by 5 percent each academic year from 2015-16 through 2019-20. These three charges are
(1) the student services fee, (2) tuition, and (3) professional degree supplemental tuition.
In our report released last year on March 25, 2015, we found UC did not comply with the
fi rst four procedural steps (but complied with the last two steps) prior to adopting these
increases.
UC Has Not Adopted New Increases in Tuition and Fees Since November 2014.
On November 19, 2015, the UC Board of Regents adopted a budget plan for 2016-17 that
includes a 5 percent increase in the student services fee, consistent with the second
year of the multiyear plan authorized by the Regents in November 2014. (The Regents’
2016-17 budget does not include the 5 percent increases in tuition or professional degree
supplemental tuition that the Regents also authorized in November 2014.) The UC asserts
that Chapter 620’s procedures for consultation and notifi cation for the student services
fee increase in 2016-17 apply to when the Regents initially authorized the multiyear
increases in November 2014. As noted above, we found UC did not comply with the fi rst
four procedural steps at that time.
CSU Has Not Increased Tuition and Fees. The CSU Board of Trustees has not
increased resident mandatory systemwide charges since our last report released on
March 25, 2015. Accordingly, CSU was not required to follow any consultation or
notifi cation procedures required by Chapter 620.
Reporting Provisions
Chapter 620 Requires Annual Reports From UC and CSU. The statute requires
UC and CSU to report annually by March 1 information regarding (1) expenditure of
revenues derived from student tuition and fees, (2) uses of institutional fi nancial aid, and
(3) systemwide average total cost of attendance. The statute also requires our offi ce to
assess the information provided by UC and CSU.
UC Complies With All Provisions, CSU With Most Provisions. The UC complied
with reporting requirements by providing the required expenditure data to the
Department of Finance for inclusion in the Governor’s January 10 budget proposal and
submitting a preliminary institutional fi nancial aid report (with cost of attendance data)
in February 2016. The CSU provided the required expenditure data in the Governor’s
January 10 budget proposal, but did not submit a preliminary institutional fi nancial
aid report to the Legislature, which typically includes its systemwide average cost of
attendance. (The CSU indicates it intends to submit this information in its fi nal fi nancial
aid report due at the end of March.)
Assessment of Information Included in Recent LAO Budget Report. On
February 26, 2016, our offi ce published The 2016-17 Budget: Higher Education Analysis. In
this report, we review the universities’ budgets as well as the state’s current tuition and
fi nancial aid policies. Please see our “Tuition and Financial Aid” section of this report for
further information on tuition, fees, and fi nancial aid at UC and CSU.
LEGISLATIVE ANALYST’S OFFICE 3
A 1
PPENDIX
UC’s Policies on Tuition and Fee Increases
Regents Policy 3101: The University of California Student Tuition and Fee
Policy
Approved January 21, 1994. Amended May 20, 2004, September 22, 2005, March 25,
2010, May 20, 2010, and November 18, 2010.
A Student Tuition and Fee Policy affecting Tuition and the Student Services Fee is
established with the following provisions.
A. Tuition
Tuition, (formerly referred to as the Educational Fee) is a Universitywide mandatory
charge assessed against each resident and nonresident registered student. Tuition is
assessed uniformly across all campuses of the University.
In addition to funding programs and services supported by Tuition (such as student
fi nancial aid and related programs, admissions, registration, administration, libraries,
and operation and maintenance of plant), income generated by Tuition may be used
for general support of the University’s operating budget. Revenue from Tuition may be
used to fund all costs related to instruction, including faculty salaries.
In recommending to the Board the annual Tuition level, the President shall take into
consideration the following factors:
1. The resources necessary to maintain access under the Master Plan, to sustain
academic quality, and to achieve the University’s overall mission;
2. The full cost of attending the University, including the cost of housing, food,
healthcare, books and supplies, transportation, and other academic and personal
expenses;
3. The amount of support available from various sources to assist needy students in
funding the full cost of their education;
4. Overall State General Fund support for the University; and
5. The full cost of attendance at comparable public institutions.
The President annually shall solicit faculty and student views on the level of Tuition
through the appropriate consultation processes.
B. The Student Services Fee
The University of California is committed to providing a supportive and enriched
learning environment for all undergraduate, graduate and professional students. To
facilitate this intent, all registered resident and nonresident students are assessed the
Student Services Fee which is a Universitywide mandatory charge.
Income generated by the Student Services Fee (formerly referred to as the University
Registration Fee) shall be used to support services and programs that directly benefi t
students and that are complementary to, but not a part of, the core instructional
LEGISLATIVE ANALYST’S OFFICE A1-1
program. These services and programs include, but are not limited to, operating and
capital expenses for services related to the physical and psychological health and well-
being of students; social, recreational, and cultural activities and programs; services
related to campus life and campus community; technology expenses directly related to
the services; and career support. These services and programs create a supportive and
enriched learning environment for University of California undergraduate, graduate
and professional students.
Increases in the Student Services Fee should have a return-to-aid component that is
the same percentage as the return-to-aid component of increases in Tuition.
Annually the President shall review the Student Services Fee and recommend to the
Board the appropriate fee level after considering a variety of factors, including but not
limited to: needs and priorities of undergraduate, graduate and professional students;
infl ation and other budgetary cost increases; creation of new programs or services; and
overall budget priorities of the University.
At each campus, the Chancellor or his/her designee annually shall solicit and
actively consider student recommendations, with the intent of honoring as much
as possible student recommendations on the following: the use of Student Services
Fee revenue; and the annual Student Services Fee to be set by the Regents. Student
recommendations shall be provided by each campus’ Student Fee Advisory Committee
recognized by the systemwide Council on Student Fees.
Each campus will maintain a website that provides details on how the Student
Services Fee has been allocated relative to the recommendation of the Student Fee
Advisory Committee.
Each campus should refer to administrative guidelines issued by the President that
provide additional guidance around the use of Student Services Fee revenue, Student
Fee Advisory Committees, Student Services Fee reports, and student fee websites.
C. Notifi cation to Students
To assist students and their parents in planning for future educational expenses, the
President shall report annually to the Board the proposed fee levels for Tuition and the
Student Services Fee for the next academic year.
Regents Policy 3103: Policy on Professional Degree Supplemental Tuition
Approved January 21, 1994. Amended July 2007, September 2007, March 25, 2010,
November 18, 2010, and July 18, 2012.
1. Professional Degree Supplemental Tuition shall be assessed to students enrolled in
graduate professional degree programs, as determined by The Regents, to sustain and
enhance the quality of the professional schools’ academic programs and services.
2. Revenue from Professional Degree Supplemental Tuition will remain with the
campuses and will not be used to offset reductions in State support.
3. The President, in consultation with the Provost, shall submit for the Regents’
LEGISLATIVE ANALYST’S OFFICE A1-2
approval Professional Degree Supplemental Tuition levels from the campuses, within the
context of such multiyear plans as the Provost requires for each program.
4. The Provost is responsible for ensuring that the leadership of each campus
engages in appropriate multiyear planning of Professional Degree Supplemental Tuition
increases for each professional degree program in a manner that effectively advances the
program’s mission and strategic academic plan.
5. Each professional degree program shall submit a Professional Degree
Supplemental Tuition plan to the Provost, pursuant to a submission schedule
communicated to the program by the Provost. At a minimum, the Provost will require a
multiyear plan (i) for each program for which Professional Degree Supplemental Tuition
is proposed to be newly assessed; (ii) for each program that proposes Professional
Degree Supplemental Tuition that exceeds the amount proposed in its most recent
multi-year plan; and (iii) for each program, at least every three years. In developing
a program’s multi-year plan, the following factors are among those to be taken into
consideration: the amount of resources required to sustain academic quality at, and
enrollments in, the particular professional degree program; the ability of the program
to remain competitive with other institutions of similar quality; the cost of education for
each specifi c degree program; the resident and nonresident tuition and fees charged by
comparable public and private institutions for each specifi c program; and other market-
based factors (such as scholarship and grant support) that permit the degree program
to compete successfully for students. Within this context, different Professional Degree
Supplemental Tuition levels may be set for professional programs in the same discipline
at different campuses.
6. Financial aid targeted for students enrolled in professional degree programs is
necessary to ensure access to the degree program, and to minimize fi nancial barriers to
the pursuit of careers in public service. The Provost is responsible for ensuring that each
campus complements its proposed multi-year plans for professional degree programs
with fi nancial aid measures, including scholarships, grants and loan repayment
assistance programs, to adequately meet these goals. Financial aid sources should be
supplemented by an amount equivalent to at least 33 percent of new Professional Degree
Supplemental Tuition revenue or by an amount necessary to ensure that fi nancial aid
sources are equivalent to at least 33 percent of all Professional Degree Supplemental
Tuition revenue. Campuses will regularly evaluate and report on the effectiveness of
these fi nancial aid measures.
7. The following conditions are adopted for future Professional Degree Supplemental
Tuition increases:
A. Access and inclusion are among the University’s core commitments, and
student affordability is a vitally important component to a public education system.
Any increases in Professional Degree Supplemental Tuition must be justifi ed by
programmatic and fi nancial needs, but also must not adversely affect the University’s
commitment to access, inclusion, and keeping the door open for students interested in
pursuing low-paying public interest careers.
LEGISLATIVE ANALYST’S OFFICE A1-3
B. With this sentiment in mind, if a professional school unit wishes to propose a
Professional Degree Supplemental Tuition increase greater than 6 percent or in excess of
the percentage increase in Tuition for a given year, it must submit a plan, endorsed by its
chancellor, describing academic and/or programmatic reasons for the requested increase
and describing policies to ensure or enhance access and inclusion in the face of the rising
charges.
C. Each plan should consider the following (including expenditure projections,
design parameters, and performance metrics) components:
i. Front-end fi nancial aid such that needy students are able to pursue their academic
and summer interests without regard to fi nancial considerations.
ii. Loan forgiveness programs (or some equivalent alternative program) for, among
others, students interested in pursuing low-paying public service jobs such that their
debt from professional school does not unduly restrict their career decision.
iii. A strategy for inclusion of underrepresented groups.
iv. A detailed marketing and outreach plan to explain fi nancial aid and loan
forgiveness.
D. Each unit’s Professional Degree Supplemental Tuition plan shall also include:
i. Assurances that in any program directly supported by State 19900 funds, the total
in-state tuition and fees charged will be at or below the total tuition and/or fees charged
by comparable degree programs at other comparable public institutions.
ii. Information as to the views of the unit’s student body and faculty on the proposed
increase. This information may be obtained in a variety of ways ranging from consulta-
tions with elected student leaders and faculty executive committees to referenda. The
information would be treated as advisory, but The Regents would view more favorably
Professional Degree Supplemental Tuition proposals that enjoy the support of a unit’s
faculty and student body.
E. The Provost will provide further guidance and coordination as needed to the
campuses and to elements of the Offi ce of the President, and coordinate submission
of the Professional Degree Supplemental Tuition proposals to The Regents for annual
action. Chancellors will carefully review Professional Degree Supplemental Tuition
proposals and the supporting plans concerning fi nancial aid, loan forgiveness, outreach,
evaluation, and implementation of corrective measures if needed (such as a Professional
Degree Supplemental Tuition rollback, freeze, limit on future increases, or other fi nancial
and/or non-fi nancial measures), and forward the Professional Degree Supplemental
Tuition proposals as revised to the Offi ce of the President.
F. Upon request of a professional program, with the concurrence of the Chancellor,
the President, in consultation with the Provost, may consider and is authorized to reduce
Professional Degree Supplemental Tuition for specifi c programs as the President deems
appropriate and shall report those actions to the Regents.
LEGISLATIVE ANALYST’S OFFICE A1-4
Regents Policy 3104: Principles Underlying the Determination of Fees for
Students of Professional Degree Programs
Approved March 15, 2007. Amended March 25, 2010 and July 18, 2012.
1. The Regents approve professional school fees according to such multi-year plans as
the Provost requires for each program.
2. The Regents adopt the principle that different professional programs in the same
discipline at different campuses may have fees set at different levels; and that in doing
so, The Regents confi rm the commitment to maintaining a single fee level for in-state
undergraduate students for all campuses across the system, a single fee level for out-of-
state undergraduate students for all campuses across the system, a single fee level for
in-state graduate academic students for all campuses across the system, and a single fee
level for out-of-state graduate academic students for all campuses across the system.
3. It is the policy of The Regents that State support for professional schools should not
decline, in the event that professional differential fees increase.
4. The Regents endorse the critical importance of campus plans for targeted fi nancial
aid for students in professional degree programs to assure access and to minimize
fi nancial barriers to the pursuit of careers in public service; The Regents charge the
Provost with ensuring that each campus complements its proposed professional
degree fee policies with such fi nancial aid measures, including scholarships and loan
forgiveness; and that the effectiveness of such programs be evaluated regularly.
5. The Regents charge the Provost with ensuring that the leadership of each campus
designs its proposed professional degree fees in a manner that effectively advances the
mission and strategic academic plan of each program.
LEGISLATIVE ANALYST’S OFFICE A1-5
A 2
PPENDIX
CSU’s Policy on Tuition and Fee Increases
CSU Resolution Adopted March 20, 2013, as Required by Chapter 620
(cid:129)
The legislature in 2010 reaffi rmed “access, affordability and high quality”
as “…the essential tenets of the master plan…” [Education Code Section
66002 (d)] Adjustments to mandatory systemwide fees at the CSU should
always be considered with these three master plan goals in mind.
(cid:129)
The state has a historic commitment to fund the master plan. State
law affi rms this commitment specifi cally with regard “…to provide an
appropriate place in California public higher education for every student
who is willing and able to benefi t from attendance.” [Education Code
Section 66201] State law affi rms this commitment specifi cally with regard
to providing “…adequate resources to support enrollment growth…”
and that the annual state budget act contain appropriations necessary to
accommodate all California residents who are continuing undergraduate
students or eligible for admission as freshmen or sophomores or transfers
from community colleges. [Education Code Section 66202.5] Adjustments
to mandatory systemwide fees should be based on consideration of the
extent to which the state is meeting the above commitments.
(cid:129)
Consideration shall be given to whether a fee adjustment is necessary,
in combination with existing levels of state support, to assure adequate
resources to admit all California resident CSU-eligible undergraduate
applicants, and to provide all students with necessary courses, high-
quality programs and support services that lead to improved student
success and timely graduation.
(cid:129)
Adjustments to mandatory systemwide fees shall take into consideration
the level of state support the university receives, total costs of student
attendance, potential impacts on underrepresented and low to middle-
income students, as well as efforts to mitigate impacts. [Education Code
Section 66028.4 (a)]
(cid:129)
Consideration shall be given to the percentage of CSU baccalaureate
recipients who graduate with education loan debt, the average amount of
that loan debt, and how these measures compare with state and national
averages. Consideration also shall be given to the availability of fi nancial
aid, including work-study, tax credits and institutional fi nancial aid.
[Education Code Section 66028.2 (a)]
(cid:129)
Consideration shall be given to the extent to which fee rates and
LEGISLATIVE ANALYST’S OFFICE A2-1
institutional fi nancial aid practices are maximizing the availability of
federal fi nancial aid, including tax credits, for CSU students and families.
(cid:129)
Consideration shall be given to comparisons of fee rates, as well as net
costs of attendance, with other public higher education institutions in the
state and the nation.
(cid:129)
Consideration shall be given as to whether adjustments to the fee structure
would promote improvements in access to necessary courses, successful
course completion, improved time to degree and graduation rates.
(cid:129)
Consideration shall be given as to whether the fee structure maintains
adequate differentials between undergraduate and graduate/
postbaccalaureate fees, in recognition of longstanding Board of Trustees
policy, state priorities for access to baccalaureate education, typically
higher costs of graduate/postbaccalaureate programs and typically higher
benefi ts accruing to master’s and doctoral degree recipients.
(cid:129)
If the state provides stable and predictable increases in funding,
consideration shall be given to fee increases that are moderate, gradual,
predictable and with ample notice to students.
The Board of Trustees shall consider adjustments to mandatory systemwide fees and
amendments to principles governing consideration of these fees only after appropriate
consultation with the designated student association has taken place, as required by
state statute and CSU fee policy. [Education Code Sections 66028.3 and 66028.4 (b)]
LEGISLATIVE ANALYST’S OFFICE A2-2