LAO
The 2021-22 Budget: Funding for Debt Collector Licensing and Regulation
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The 2021-22 Budget:
Funding for Debt Collector
Licensing and Regulation
FEBRUARY 2021
Background higher level of oversight than CCFPL. For example,
in implementing the SB 908 license application
Recent Legislation Broadens Authority
process, DFPI will need to assess whether
of Department of Financial Protection and
applicants are of sound financial condition, have a
Innovation (DFPI). Chapter 157 of 2020 (AB 1864,
reasonable business plan, and are likely to comply
Limón)—known as the California Consumer
with state law.
Financial Protection Law (CCFPL)—broadens
DFPI’s authority in various ways beginning Governor’s Proposal
January 1, 2021. For example, the legislation allows
Limited-Term Resources to Implement
DFPI to promulgate regulations to require entities
Legislation. The Governor’s budget proposes
providing financial products or services to California
three-year, limited-term funding including a
consumers to register with the department. These
total of $16.5 million (FPF) and 71 positions in
providers are known as “new covered persons”
2021-22 (increasing annually to $18 million and
(NCPs). DFPI estimates that CCFPL will require
90 positions by 2023-24) for DFPI to implement
roughly 9,000 NCPs to register and that the large
SB 908. This total amount includes (1) $10.7 million
majority of these NCPs—roughly 7,000—will be
and 44 positions in newly authorized resources
debt collectors. To support the implementation of
and (2) $5.8 million and 27 positions in existing
CCFPL, the 2020-21 budget package provided
resources redirected from CCFPL implementation.
four-year, limited-term support. Specifically, the
The proposed positions would be divided between
budget includes $8.3 million from the Financial
a licensing and examination unit, an enforcement
Protection Fund (FPF) and 44 positions for DFPI in
unit, and a legal division. In addition, the positions
2020-21 (increasing annually to $19.2 million and
include various support staff such as human
90 positions by 2023-24). (The FPF is the primary
resources and information technology positions.
fund supporting DFPI and receives revenue largely
from regulatory fees.)
Assessment
Separate Legislation Requires DFPI to
Overall Need for Resources Subject to
License Debt Collectors. Chapter 163 of 2020
Uncertainty. To estimate the amount of resources
(SB 908, Wieckowski) requires DFPI to establish
necessary to implement SB 908, DFPI made
a regulatory and licensing system to oversee debt
various workload assumptions. For example,
collectors. DFPI began implementing SB 908 on
the department estimates that it will need to
January 1, 2021 and is required to allow any
license 7,000 debt collectors—consistent with
debt collector that applies for a license prior to
its assumption that it will need to register 7,000
January 1, 2022 to operate pending review of the
debt collectors under CCFPL. According to the
application. We note that some of the oversight
department, this estimate is based on the fact
responsibilities specified in SB 908 for the
that Texas currently licenses roughly 7,000 debt
department are similar to those specified in CCFPL.
collectors and the assumption that California would
For example, both pieces of legislation authorize
have at least the same number of debt collectors.
DFPI to conduct examinations of debt collectors to
In addition, because the department is still in the
uncover unlawful practices. However, the licensing
process of drafting SB 908 regulations, it had to
requirements in SB 908 would generally create a
make assumptions about the level of staff time
2021-22 LAO Budget Series 1
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and resources needed to license and regulate • Debt Collector License Applications.
debt collectors. For example, based on various We recommend the Legislature require the
assumptions about the amount of time aspects department to report on the number of debt
of the licensing and examination process take, collectors who have applied for a license as
DFPI estimates it will need 17 financial institutions of January 1, 2022. (Because debt collectors
examiners in 2021-22 (increasing annually to would be unable to legally operate in
28 examiners by 2023-24). California if they have not applied for a license
If these assumptions are accurate, the overall by January 1, 2022, it is reasonable to think
level of resources proposed in the Governor’s the vast majority will have done so by then.)
budget for the implementation SB 908 are This report, which should be provided no
reasonable, including the amount of resources that later than January 10, 2022, would provide
would be redirected from CCFPL implementation. the Legislature with sufficient information to
However, the assumptions made by the department assess whether the department’s assumption
are subject to considerable uncertainty. For that it will need to license and regulate
example, because many of the regulations to 7,000 debt collectors is accurate. To the
implement SB 908 are still being developed, it extent it is not, the Legislature would be in a
is unclear whether DFPI will issue licenses in the position to adjust the department’s funding
same manner as Texas. It is possible that DFPI for SB 908 implementation as part of the
could license significantly more or less than 7,000 2022-23 budget process.
debt collectors. As a result, there is considerable • Assumed Versus Actual Workload. We
uncertainty about the amount of resources recommend the Legislature require the
necessary to implement SB 908, both in the short department to report by January 10, 2024 on
and long run. how actual workload compares to the level of
workload assumed for each position approved
Recommendation
for SB 908 implementation. Since much of
Approve Proposed Resources, but Require the SB 908 regulatory framework will be
Future Reports on Actual Workload. We in place and workload will be underway by
recommend that the Legislature approve the then, the department should have a much
proposed level of limited-term resources to clearer understanding of the actual resources
implement SB 908 as they appear reasonable necessary to implement SB 908. This would
based on the assumptions made by the provide the Legislature with information to
department. However, it is unclear how much assess the department’s ongoing need for
funding the department will need on an ongoing resources as it considers the budget for
basis due to the uncertainty about the accuracy of 2024-25—the year SB 908 funding would
the assumptions. In order to assist the Legislature expire.
to make future funding decisions, we recommend
requiring the department to report on:
LAO Publications
This report was prepared by Drew Soderborg and reviewed by Anthony Simbol. The Legislative Analyst’s Office (LAO)
is a nonpartisan office that provides fiscal and policy information and advice to the Legislature.
2021-22 LAO Budget Series 2