OIG
Salinas Valley State Prison Medical Inspection Report Cycle 8
Read the report at CDCR ↗
Amarik K. Singh, Inspector General Shaun Spillane, Chief Deputy Inspector General
OIG OFFICE of the
INSPECTOR GENERAL
Independent Prison Oversight June 2026
Salinas Valley State Prison
Medical Inspection Report
Cycle 8
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Cycle 8, Salinas Valley State Prison | i
Contents
Illustrations iv
Introduction 1
Summary: Ratings and Scores 3
Overall Medical Inspection Results 5
Case Review Results 5
Compliance Testing Results 5
Institution-Specific Metrics 7
Population-Based Metrics 9
HEDIS Results 9
Access to Care 11
Access to Care: Case Review Ratings and Results Summary 11
Case Review Recommendations 13
Access to Care: Compliance Ratings and Results Summary 14
Compliance Recommendations 17
Diagnostic Services 18
Diagnostic Services: Case Review Ratings and Results Summary 18
Case Review Recommendations 20
Diagnostic Services: Compliance Ratings and Results Summary 21
Compliance Recommendations 24
Emergency Services 25
Emergency Services: Case Review Ratings and Results Summary 25
Case Review Recommendations 31
Emergency Services: Compliance Ratings and Results Summary 32
Compliance Recommendations 35
Health Information Management (HIM) 36
HIM: Case Review Ratings and Results Summary 36
Case Review Recommendations 38
HIM: Compliance Ratings and Results Summary 39
Compliance Recommendations 41
Health Care Environment 42
Health Care Environment: Compliance Ratings and Results Summary 42
Compliance Recommendations 48
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
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Transfers 49
Transfers: Case Review Ratings and Results Summary 49
Case Review Recommendations 51
Transfers: Compliance Ratings and Results Summary 52
Compliance Recommendations 54
Medication Management 55
Medication Management: Case Review Ratings and Results Summary 55
Case Review Recommendations 57
Medication Management: Compliance Ratings and Results Summary 58
Compliance Recommendations 64
Preventive Services 65
Preventive Services: Compliance Ratings and Results Summary 65
Compliance Recommendations 67
Nursing Performance 68
Nursing Performance: Case Review Ratings and Results Summary 68
Case Review Recommendations 73
Provider Performance 74
Provider Performance: Case Review Ratings and Results Summary 74
Case Review Recommendations 79
Specialized Medical Housing 80
Specialized Medical Housing: Case Review Ratings and Results Summary 80
Case Review Recommendations 82
Specialized Medical Housing: Compliance Ratings and Results Summary 83
Compliance Recommendations 86
Specialty Services 87
Specialty Services: Case Review Ratings and Results Summary 87
Case Review Recommendations 90
Specialty Services: Compliance Ratings and Results Summary 91
Compliance Recommendations 95
Administrative Operations 96
Administrative Operations: Compliance Ratings and Results Summary 96
Compliance Recommendations 99
Appendix A: Methodology 100
Case Reviews 101
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | iii
Case Review Sampling Methodology 102
Case Review Testing Methodology 102
Indicator Ratings and the Overall Medical Quality Rating 104
Appendix B: Case Review Data 105
Appendix C: Compliance Sampling Methodology 108
California Correctional Health Care Services’ Response 116
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | iv
Illustrations
Tables
1. SVSP Summary Table: Case Review Ratings and Policy Compliance Scores 6
2. SVSP Master Registry Data as of November 2025 7
3. SVSP Health Care Staffing Resources as of November 2025 8
4. SVSP Results Compared to State HEDIS Scores 10
5. Case Review Access to Care Results 11
6. Access to Care Compliance Test Scores 17
7. Case Review Diagnostic Services Results 18
8. Diagnostic Services Compliance Test Scores 24
9. Case Review Emergency Services Results 25
10. Emergency Services, Compliance Scores across Cycles by Test 35
11. Emergency Services Compliance Test Scores 35
12. Case Review HIM Results 36
13. Health Information Management Compliance Test Scores 41
14. Health Care Environment Compliance Test Scores 47
15. Case Review Transfers Results 50
16. Transfers Compliance Test Scores 54
17. Case Review Medication Management results 55
18. Medication Management Compliance Test Scores 63
19. Preventive Services Compliance Test Scores 67
20. Case Review Nursing Performance Results 69
21. Case Review Outpatient Nursing Performance Results 69
22. Case Review Provider Performance Results 74
23. Provider Performance Detailed Cases Results 74
24. Case Review Specialized Medical Housing Results 80
25. Specialized Medical Housing, Compliance Scores Across Cycles 85
26. Specialized Medical Housing Compliance Test Scores 86
27. Case Review Specialty Services Results 87
28. Specialty Services Compliance Test Scores 94
29. Administrative Operations Compliance Test Scores 99
30. Case Review Definitions 101
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | v
31. SVSP Case Review Sample Sets 105
32. SVSP Case Review Chronic Care Diagnoses 106
33. SVSP Case Review Events by Program 107
34. SVSP Case Review Sample Summary 107
Figures
1. Access to Care, Compliance Scores Across Cycles 16
2. Diagnostic Services, Compliance Scores Across Cycles 23
3. Emergency Services, Compliance Scores Across Cycles 34
4. Health Information Management, Compliance Scores Across Cycles 40
5. Health Care Environment, Compliance Scores Across Cycles 46
6. Transfers, Compliance Scores Across Cycles 53
7. Medication Management, Compliance Scores Across Cycles 62
8. Preventative Services, Compliance Scores Across Cycles 66
9. Specialty Services, Compliance Scores Across Cycles 93
10. Administrative Operations, Compliance Scores Across Cycles 98
11. Inspection Indicator Review Distribution for SVSP 100
12. Case Review Testing 103
Photographs
Photo 1. Facility D clinic. 13
Photo 2. Laboratory collection tray. 20
Photo 3. Radiology x-ray machine. 20
Photo 4. TTA treatment room. 30
Photo 5. Compromised medical supplies contained in EMRB. 32
Photo 6. Incomplete EMRB inventory log. 33
Photo 7. Incomplete disaster bag checklist. 33
Photo 8. Entrance door to the HIM unit. 38
Photo 9. Sink in disrepair. 42
Photo 10. Vinyl cover of chair in disrepair. 43
Photo 11. Drawer in disrepair. 43
Photo 12. Misaligned labels. 44
Photo 13. Examination table missing disposable paper. 44
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | vi
Photo 14. Exam room lacked adequate visual privacy. 45
Photo 15. Exam room lacked adequate visual privacy. 45
Photo 16. Clinical staff left computer screen unlocked. 45
Photo 17. Sufficient patient waiting area. 46
Photo 18. Pharmacy work room. 57
Photo 19. Nurses did not maintain unissued medication in original labeled packing. 59
Photo 20. Unsanitary medication refrigerator. 60
Photo 21. B yard clinic examination room. 73
Photo 22. TTA treatment room. 78
Photo 23. Telemedicine equipment for providers. 78
Photo 24. CTC negative pressure room. 82
Photo 25. Physical therapy room. 89
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 1
Introduction
Pursuant to California Penal Code section 6126, subdivision (f), the Office of the Inspector
General (the OIG) is responsible for periodically reviewing and reporting on the delivery of the
ongoing medical care provided to incarcerated people1 in the California Department of
Corrections and Rehabilitation (the department).2
In Cycle 8, the OIG continues to apply similar assessment methodologies used in Cycle 7;
however, we incorporated several important changes in our inspection process for this cycle. As
with the two previous cycles, we continue to review institutional care using the same
15 indicators,3 and our inspection methodologies still include both clinical case review and
compliance testing.
Specifically, in conducting in-depth, quality-focused reviews of randomized cases, our case review
clinicians examine whether health care staff used sound medical judgment in the course of caring
for a patient. In the event we find errors, we determine whether such errors were clinically
significant or led to a significantly increased risk of harm to the patient. At the same time, our
clinicians consider whether institutional medical processes led to identifying and correcting
individual or systemic errors, and we examine whether the institution’s medical system mitigated
the error. Our clinicians also perform on-site inspections, which include interviews with staff.
In contrast, our compliance inspectors collect data in answer to compliance- and performance-
related questions as established in our medical inspection tool (MIT). The OIG determines a total
compliance score for each applicable indicator and considers the MIT scores in the overall
determination of the institution’s compliance performance.
Together, these methods assess the institution’s medical care on both individual and systemic
levels by providing an accurate assessment of how the institution’s health care systems function
regarding patients with the highest medical risk, who tend to access services at the highest rate.
Through these methods, the OIG evaluates the performance of the institution in providing
sustainable, adequate care. Similarly to Cycle 7, the OIG separately rates the institution’s health
care delivery through both our clinical case review and compliance testing for each applicable
indicator as proficient, adequate, or inadequate, and considers each rating in determining the case
review and compliance overall ratings of the institution’s health care performance. We found this
change in Cycle 7 clarified the distinctions between these differing quality measures and the
results of each assessment.
1 In this report, we use the terms patient and patients to refer to incarcerated people.
2 The OIG’s medical inspections are not designed to resolve questions about the constitutionality of care, and the OIG
explicitly makes no determination regarding the constitutionality of care the department provides to its population.
3 In addition to our own compliance testing and case reviews, the OIG continues to offer selected Healthcare Effectiveness
Data and Information Set (HEDIS) measures for comparison purposes.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 2
In addition to assessing individual institutions in Cycle 7, the OIG also completed analyses of
cross-institution and cross-cycle trends to update and enhance our inspection process. Through
these analyses, we made the following changes to enhance the accuracy and value of our
oversight. First, we identified a correlation between low case review ratings for health care staff
performance during emergency responses and low compliance testing scores relating to training
and preparing institutional staff for emergency responses and institutions internally assessing
those responses. Thus, to better focus on each institution’s emergency care, we created a new
compliance test component for Indicator 3. Emergency Services to supplement the case review
findings under this indicator. In the compliance component of the Emergency Services indicator,
we relocated four compliance tests relating to emergency services that previously existed in
Indicator 5. Health Care Environment and Indicator 15. Administrative Operations.4 Second,
we updated our compliance tests in accordance with the department’s policy changes and
pursuant to discussions with our stakeholders. Third, we updated our case review sampling in
response to stakeholder requests by increasing the number of death reviews, adding evaluation of
specialized medical housing encounters within the detailed provider case reviews, and adjusting
our case samples to align with current medical practices.5
As we did during Cycle 7, the OIG continues to inspect both those institutions remaining under
federal receivership and those delegated back to the department. Our statutory mandate provides
no difference in the standards used for assessing a delegated institution versus an institution not
yet delegated. However, in recognition of the state’s interest in the care being provided at the
undelegated institutions, the OIG scheduled the medical inspections of the three remaining
undelegated institutions earlier in our Cycle 8 inspection calendar.6 At the time of the Cycle 8
inspection of Salinas Valley State Prison, the receiver had not yet delegated the institution back
to the department.
4 The following four tests were each relocated to MIT 3. Emergency Services: (1) MIT 5.111 testing emergency response
bags and treatment carts, (2) MIT 15.003 testing the Emergency Medical Response Review Committee (EMRRC) meeting
minutes, (3) MIT 15.101 testing the institution’s required quarterly emergency response drills for each watch with both
custody and health care staff, and (4) MIT 15.107 testing the institution’s compliance with maintaining up to date basic life
support (BLS), advanced cardiac life support (ACLS), and cardiopulmonary resuscitation (CPR) certifications for health
care and custody staff. These four tests now comprise all the tests contained within new compliance MIT 3.
5 Some of the changes in our compliance and case review inspections included (1) separating previously compound
compliance test questions, which allows us to identify more clearly which components of the test the institution is
performing well from components that require improvement, and (2) amending several compliance testing and case review
methodologies in a variety of indicators to more closely align with clarifications regarding the department’s policies, as
well as updates in general medical practice, such as new anticoagulation treatment trends.
6 The three remaining undelegated institutions are listed on the CCHCS website fact sheet available here:
https://cchcs.ca.gov/factsheet/.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 3
Summary: Ratings and Scores
We completed the Cycle 8 inspection of Salinas Valley State Prison (SVSP) in December 2025.7
OIG inspectors monitored the institution’s delivery of medical care that occurred during the
specified review periods.8
Case Review Compliance
Overall Overall
Rating Rating
Adequate Adequate
The OIG rated the case review The OIG rated the compliance
component of the overall health care component of the overall health care
quality at SVSP as adequate. quality at SVSP as adequate (75.1%).
OIG case review clinicians—a team of Physicians & Surgeons (physicians) and Nursing
Consultants, Program Review (NCPRs)—reviewed 48 cases, which contained 1,088 patient-related
events. They performed quality control reviews; their subsequent collective deliberations ensured
consistency, accuracy, and thoroughness. Our OIG clinicians acknowledged institutional
structures that catch and resolve mistakes, which may occur throughout the delivery of care. After
examining the medical records, our clinicians completed a follow-up on-site inspection in
February 2026 to verify their initial findings. OIG clinicians evaluated the quality of care for a
total of 60 case reviews that included both physician and NCPR comprehensive detailed case
reviews and focused case event reviews.9
Deficiencies are medical errors that increase the risk of patient harm. Deficiencies can be minor or
significant, depending on the severity of the deficiency. An adverse event occurs when the
deficiency caused harm to the patient. All major health care organizations identify and track
adverse events. OIG case review clinicians identify deficiencies and adverse events to highlight
7 Samples are obtained per case review methodology shared with stakeholders in prior cycles. The general inspection
period includes samples from June 2025 to December 7, 2025, as well as on-site observations during January 2026 and
February 2026; however, the OIG may review samples outside the general inspection period as dictated by our
methodologies. The case reviews include emergency non-CPR reviews between December 2024 and May 2025, and death
reviews between December 2024 and October 2025.
8 Samples are obtained per our medical inspection methodologies shared with stakeholders in prior cycles. The general
inspection period includes samples from June 2025 to December 7, 2025, as well as on-site observations during December
2025 and February 2026; however, the OIG may review samples outside the general inspection period as dictated by our
methodologies. The case reviews include emergency non-CPR reviews between December 2024 and May 2025, and death
reviews between December 2024 and October 2025.
9 For our detailed and focused case reviews, our clinicians reviewed medical charts and events for 48 unique patients. Both
physicians and NCPRs reviewed 12 of those cases, for a total of 60 detailed and focused case reviews.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 4
concerns regarding the provision of care and for the benefit of the institution’s quality
improvement program to provide an impetus for improvement.10
To evaluate the institution’s policy compliance, our compliance inspectors (a team of registered
nurses) monitored the institution’s compliance with its medical policies set forth in the
department’s Health Care Department Operations Manual (HCDOM)11 by applying a
standardized set of test questions that measure specific elements of health care delivery as
required under the HCDOM. Our compliance inspectors examined 398 patient records and 1,237
data points, and we used the data to assess 101 MIT questions. We also observed SVSP’s processes
during an on-site inspection in January 2026.
The OIG then considered the results from both our clinical case review and compliance testing,
and we determined our individual indicator findings and the institution’s overall ratings for each
component, which we report in 13 health care indicators.12
10 For a further discussion of an adverse event, see Table A–1.
11 The department’s Health Care Department Operations Manual (HCDOM) is available here:
https://www.cdcr.ca.gov/hcdom/dom/.
12 The indicators for Reception Center and Prenatal and Postpartum Care did not apply to SVSP.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 5
Overall Medical Inspection Results
Case Review Results
OIG case reviewers assessed 10 of the 13 indicators applicable to SVSP. OIG clinicians rated three
of these 10 indicators proficient, six adequate, and one inadequate. In the 1,088 events reviewed,
we identified 288 deficiencies, 50 of which OIG clinicians considered to be of such magnitude
that, if left unaddressed, would likely contribute to patient harm. We solely tested Nursing
Performance and Provider Performance in clinical case review as these indicators do not have a
compliance component.
Adverse Events Identified During Case Review
The OIG did not find any adverse events at SVSP during the Cycle 8 inspection.
Compliance Testing Results
Our compliance inspectors assessed 11 of the 13 indicators applicable to SVSP. Of these 11
indicators, our compliance inspectors rated three proficient, four adequate, and four inadequate.
We solely tested policy compliance in Health Care Environment, Preventive Services, and
Administrative Operations as these indicators do not have a case review component.
We list the individual indicators and ratings applicable for this institution in Table 1 on the
following page.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 6
Table 1. SVSP Summary Table: Case Review Ratings and Policy Compliance Scores
Ratings Scoring Ranges
Proficient Adequate Inadequate
100% – 85.0% 84.9% – 75.0% 74.9% – 0
Case Review Compliance
Change Change
MIT
Cycle 8 Since Cycle 8 Cycle 7 Since
Number Health Care Indicators Cycle 7 * Cycle 7 *
1 Access to Care Proficient 83.3% 86.7%
2 Diagnostic Services Adequate 73.3% 60.0%
3 Emergency Services Inadequate 40.3% N/A N/A
4 Health Information Management Adequate 91.9% 89.3%
5 Health Care Environment N/A N/A 81.5% 55.7%
6 Transfers Proficient 82.8% 73.6%
7 Medication Management Proficient 61.3% 62.5%
8 Prenatal and Postpartum Care N/A N/A N/A N/A N/A
9 Preventive Services N/A N/A 86.1% 69.3%
10 Nursing Performance Adequate N/A N/A N/A
11 Provider Performance Adequate N/A N/A N/A
12 Reception Center N/A N/A N/A N/A N/A
13 Specialized Medical Housing Adequate N/A 57.1% 67.9%
14 Specialty Services Adequate 75.7% 73.2%
15 Administrative Operations N/A N/A 92.3% 68.8%
* The symbols in this column correspond to changes that occurred in indicator ratings between the medical inspections
conducted during Cycle 7 and Cycle 8. The equals sign means there was no change in the rating. The single arrow means the
rating rose or fell one level (e.g., inadequate to adequate, proficient to adequate, etc.), and the double arrow means the rating
rose or fell two levels (e.g., from inadequate to proficient or from proficient to inadequate).
Source: The Office of the Inspector General medical inspection results available here: www.oig.ca.gov.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 7
Institution-Specific Metrics
Salinas Valley State Prison (SVSP) is located in the city of Soledad in Monterey County. The
institution opened in 1996. The institution operates four main medical clinics and treats patients
needing urgent or emergent care in its triage and treatment area (TTA). SVSP also treats patients
who require a higher level of inpatient care in the institution’s correctional treatment center
(CTC). SVSP is currently identified as a “basic” institution, which refers to institutions located in
more rural areas, away from significant tertiary community hospitals and medical specialists. As
such, these institutions are generally expected to treat fewer high-risk patients and more patients
with less complex care needs.13
On November 10, 2025, the Health Care Services Master Registry showed SVSP had a total
population of 2,503. A breakdown of the medical risk level of the SVSP population as determined
by the department is set forth in Table 2 below.14
Table 2. SVSP Master Registry Data as of November 2025
Medical Risk Level Number of Patients Percentage*
High 1 252 10.1%
High 2 307 12.3%
Medium 1,219 48.7%
Low 725 29.0%
Total 2,503 100.0%
* Percentages may not total 100% due to rounding.
Source: Data for the population medical risk level were obtained from the
CCHCS Master Registry dated November 10, 2025.
According to staffing data the OIG obtained from California Correctional Health Care Services
(CCHCS), as identified in Table 3 below, SVSP had no vacant executive leadership positions, 5.0
primary care provider vacancies, 0.5 nursing supervisor vacancies, and 20.8 nursing staff
vacancies.
13 Institutions designated as “basic” are generally expected to have a high-risk medical population of approximately 5%. At
over 22%, SVSP’s high risk population is more than four times the expected ratio. However, this institution is still assigned
a medical staffing package consistent with its basic designation. This discrepancy between SVSP’s designation and patient
complexity may account in part for some deficiencies we identified.
14 For a definition of medical risk, see CCHCS HCDOM 1.2.14, Appendix 1.9.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 8
Table 3. SVSP Health Care Staffing Resources as of November 2025
Positions Executive Primary Care Nursing Nursing Total
Leadership* Providers Supervisors Staff †
Authorized Positions 5.0 9.0 32.5 214.6 261.1
Filled by Civil Service 5.0 4.0 32.0 193.8 234.8
Vacant 0.0 5.0 0.5 20.8 26.3
Percentage Filled by Civil Service 100.0% 44.4% 98.5% 90.3% 89.9%
Filled by Telemedicine 0.0 0.0 0.0 0.0 0.0
Percentage Filled by Telemedicine 0.0% 0.0% 0.0% 0.0% 0.0%
Filled by Registry 0.0 1.0 0.0 26.0 27.0
Percentage Filled by Registry 0.0% 11.1% 0.0% 12.1% 10.3%
Total Filled Positions 5.0 5.0 32.0 219.8 261.8
Total Percentage Filled 100.0% 55.6% 98.5% 102.4% 100.3%
Appointments in Last 12 Months 0.0 0.0 0.0 55.1 55.1
Redirected Staff 0.0 0.0 0.0 0.0 0.0
Staff on Extended Leave‡ 0.0 0.0 1.0 9.0 10.0
Adjusted Total: Filled Positions 5.0 5.0 31.0 210.8 251.8
Adjusted Total: Percentage Filled 100.0% 55.6% 95.4% 98.2% 96.4%
* Executive Leadership includes the Chief Physician and Surgeon.
† Nursing Staff includes the classifications of Senior Psychiatric Technician and Psychiatric Technician.
‡ In Authorized Positions.
Notes: The OIG does not independently validate staffing data received from the department. Positions are based on fractional
time-base equivalents.
Source: Cycle 8 medical inspection pre-inspection questionnaire received on November 12, 2025, from California
Correctional Health Care Services.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 9
Population-Based Metrics
In addition to our own compliance testing and case reviews, as noted above, the OIG presents
selected measures from the Healthcare Effectiveness Data and Information Set (HEDIS) for
comparison purposes. The HEDIS is a set of standardized quantitative performance measures
designed by the National Committee for Quality Assurance to ensure that the public has the data
it needs to compare the performance of health care plans. Because the Veterans Administration
no longer publishes its individual HEDIS scores, we removed them from our comparison for
Cycle 8. Likewise, Kaiser (commercial plan) no longer publishes HEDIS scores. However, through
the California Department of Health Care Services’ Medi-Cal Managed Care Technical Report,
the OIG obtained California Medi-Cal and Kaiser Medi-Cal HEDIS scores to use in conducting
our analysis, and we present them here for comparison.
HEDIS Results
We considered SVSP’s performance with population-based metrics to assess the macroscopic
view of the institution’s health care delivery. Currently, only two HEDIS measures are available
for review: poor HbA1c control, which measures the percentage of diabetic patients who have
poor blood sugar control, and colorectal cancer screening rates for patients ages 45 to 75. We list
the applicable HEDIS measures in Table 4.
Comprehensive Diabetes Care
When compared with statewide Medi-Cal programs—California Medi-Cal, Kaiser Northern
California (Medi-Cal), and Kaiser Southern California (Medi-Cal)—SVSP’s percentage of patients
with poor HbA1c control was significantly lower, indicating very good performance on this
measure.
Immunizations
Statewide comparative data were not available for immunization measures; however, we include
these data for informational purposes. SVSP had a 33 percent influenza immunization rate for
adults 18 to 64 years old and a 53 percent influenza immunization rate for adults 65 years of age
and older. The pneumococcal immunization rate was 90 percent.
Cancer Screening
Statewide comparative data was available for colorectal cancer screening. When compared with
statewide Medi-Cal programs— California Medi-Cal, Kaiser Northern California (Medi-Cal), and
Kaiser Southern California (Medi-Cal)— SVSP had a 59 percent colorectal cancer screening rate,
a rate higher and thus better than California Medi-Cal but lower than both Kaiser Southern
California (Medi-Cal) and Kaiser Northern California (Medi-Cal).
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 10
Table 4. SVSP Results Compared to State HEDIS Scores
HEDIS Measure SVSP California Kaiser Kaiser
Cycle 8 Medi-Cal † NorCal SoCal
Results*
Medi-Cal
†
Medi-Cal
†
Diabetes Care
Poor HbA1c Control (>9.0%) ‡, § 10% 33% 26% 19%
HbA1c Control (<8.0%) ‡ 80% – – –
Blood Pressure Control (<140/90) ‡ 93% – – –
HbA1c Screening 89% – – –
Eye Exams 69% – – –
Immunizations
Influenza - Adults (18–64) 33% – – –
Influenza - Adults (65+) 53% – – –
Pneumococcal – Adults (65+) 90% – – –
Cancer Screening
Colorectal Cancer Screening 59% 40% 71% 71%
* Unless otherwise stated, data were collected in December 2025 by reviewing medical records from a sample of SVSP’s
population of applicable patients. These random statistical sample sizes were based on a 95 percent confidence level
with a 15 percent maximum margin of error.
† HEDIS Medi-Cal data were obtained from California Department of Health Care Services Medi-Cal Managed Care
Physical Health External Quality Review Technical Report, dated July 1, 2023–June 30, 2024 (published April 2025).
https://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2023-24-Medi-Cal-Managed-Care-Physical-Health-
External-Quality-Review-Technical-Report-Vol1-F1.pdf
‡ For this indicator, the entire applicable SVSP population was tested.
§ For this measure only, a lower score is better. The best scores in each comparable category are indicated in green.
Source: Institutional information provided by the California Department of Corrections and Rehabilitation. Health care
plan data were obtained from the CCHCS Master Registry.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 11
Access to Care
Over
all
In this indicator, OIG inspectors evaluated the institution’s performance in providing patients
Rating
with timely clinical appointments. Our inspectors reviewed scheduling and appointment
Adequate
timeliness for newly arrived patients, sick calls, and nurse follow-up appointments. We examined
referrals to primary care providers, provider follow-ups, and specialists. Furthermore, we Case Review
evaluated the follow-up appointments for patients who received specialty care or returned from Rating
an off-site hospitalization. Adequate
Compliance
Access to Care: Case Review Ratings and Results Summary
Score
Adequate
In this cycle, case review found SVSP performed excellently overall
in delivering access to care for its patients, similar to Cycle 7. Staff
performed very well in timely access to providers in specialized
Case Review Rating
medical housing (SMH), follow-up after hospitalizations,
emergency care, specialty services, and after transfer into SVSP. PROFICIENT
Patients also received excellent access to clinic nurses. One of the
only two significant deficiencies we identified in this indicator
related to a late provider clinic appointment, while the other
related to a specialty services appointment. Considering all aspects of access to care, the OIG
rated the case review component of this indicator proficient.
Case Review Results
Table 5. Case Review Access to Care Results
Total Cases Significant
Reviewed* Deficiencies† Deficiencies‡
49 7 2
* The OIG reviewed 49 cases.
† Deficiencies occurred in cases 18, 20, 23, 33, and 49.
‡ Significant deficiencies occurred in cases 20 and 33.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 12
Performed Well
OIG clinicians found SVSP performed well in the following areas:
• Access to SMH Providers15
• Access to Clinic Nurses16
• Follow-up After Specialty Services17
• Follow-up After Hospitalizations18
• Follow-up After Urgent or Emergent Care19
• Follow-up After Transferring into SVSP20
Performed Satisfactorily, with Opportunities for Improvement
OIG clinicians found SVSP performed satisfactorily with opportunities for improvement in the
following areas:
• Access to Clinic Providers
Providers usually evaluated patients within specified time frames as ordered. OIG
clinicians identified one significant deficiency, as follows:
o In case 20, the provider determined the patient needed a follow-up appointment
within five days due to continued swelling from cellulitis.21 However, this
appointment occurred 10 days late.
• Access to Specialty Services
Specialty appointments usually took place within the requested time frames. We
identified two deficiencies related to access to specialty services, one of which was
significant.22 We discuss this further in the Specialty Services indicator.
Performed Poorly, Improvement Needed
OIG clinicians found no areas in this indicator in which SVSP performed poorly.
15 A minor deficiency in access to SMH providers occurred in case 49.
16 OIG clinicians identified no deficiencies in this sub-indicator.
17 A minor deficiency in provider follow-up access after a specialty service appointment occurred in case 18.
18 OIG clinicians identified no deficiencies in this sub-indicator.
19 Two minor deficiencies in TTA follow-up access occurred in cases 20 and 23.
20 OIG clinicians identified no deficiencies in this sub-indicator.
21 Cellulitis is a skin and soft tissue infection caused by bacteria.
22 Deficiencies in specialty services access occurred in case 33. One of these deficiencies was significant.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 13
Clinician On-Site Inspection
SVSP has four main clinics: Facilities A, B, C,
and D. A and D Facilities have two teams, Red
and Blue, each with a patient care team.
Providers also deliver care for patients in
restricted housing unit (RHU), transitional
care units (TC1 and TC2), TTA, and CTC.23
The CTC building houses the CTC unit with
24 beds (12 medical and 12 mental health),
TTA, on-site specialty clinics, pharmacy,
diagnostic services (laboratory and imaging),
dietary service, and health care
Photo 1. Facility D clinic.
administration.
Photographed 2-19-26.
Medical leadership and providers expressed
challenges with provider backlogs mainly due to the restrictions with patient movements as
directed by the daily program status report (PSR) from frequent violent disturbances on the yards
that disrupted the daily operations. During the PSR restrictions, custody staff needed more time
to individually escort patients within proper security protocols to health care appointments. OIG
clinicians observed the morning huddles were well attended by the patient care team, ancillary
staff, and the health care access (HCA) custody officer, who updated patient movements on that
day.
Case Review Recommendations
The OIG offers no case review recommendations for this indicator.
23 TC1 and TC2 consist of mental health beds.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 14
Access to Care: Compliance Ratings and Results Summary
Compliance Rating
SVSP performed well in this indicator. Based on the
ADEQUATE
overall compliance score result of 83.3 percent, the OIG
rated the compliance component of this indicator
Compliance Score
adequate.
(83.3%)
Compliance Testing Results
SVSP performed in the proficient range in the following sub-indicators:
• Upon arrival at the institution, providers maintained a consistent workflow, completing
comprehensive patient appointments for 22 of 25 patients (MIT 1.002, 88.0%). For three
patients, the appointments occurred six and 19 days late.
• Following the review of patients’ submitted health care services request forms (CDCR
7362), registered nurses achieved perfect compliance by completing face-to-face
appointments for all 30 patients within one business day (MIT 1.004, 100%).
• In 11 applicable samples in which a registered nurse identified the need for a primary
care referral, 10 patients were seen within the required time frame (MIT 1.005, 90.9%)
according to the priority level assigned to their appointment. For one patient, the record
contained no evidence the primary care provider (PCP) appointment occurred within our
review period.
• The institution attained a perfect score in ensuring all follow-up provider sick call
appointments occurred within the specific time frames ordered by the primary care
provider (MIT 1.006, 100%).
• Providers completed post-discharge follow-up appointments for 23 of 25 sampled
patients within the required time frame (MIT 1.007, 92.0%). For one patient, the
appointment occurred one day late. For the remaining patient, the record contained no
evidence that a refusal form was completed within our review period.
• The institution implemented a standardized process for the acquisition and submission
of health care services request forms, ensuring a consistent process for all patients and
resulting in a perfect score (MIT 1.101.2, 100%).
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 15
SVSP performed in the adequate range in the following sub-indicator:
• The institution ensured most recent chronic care appointments were conducted for 19 of
25 sampled patients within the specified time frame (MIT 1.001, 76.0%). For five patients,
the appointments occurred between six and 182 days late. For the remaining patient, the
record contained no evidence that a refusal form was completed within our review period.
SVSP performed in the inadequate range in the following sub-indicators:
• Nursing staff performed poorly in adhering to triage documentation standards; only nine
of 30 sampled patients met the full requirements for a completed review upon receipt of
the health care services request form (MIT 1.003, 30.0%). For 21 patients, nursing staff
failed to accurately complete the form with the required printed or stamped name, title,
and signature.
• The institution intermittently met mandated timelines for provider follow-up
appointments for patients returning from specialty services. Furthermore, in cases
involving medium- or routine-priority specialty services in which a patient was not seen,
the primary care team (PCT) only provided the required timely notification of the
specialist recommendation in 30 of 41 sampled patients (MIT 1.008, 73.2%). For five
patients, the PCP follow-up appointment after a high-priority specialty service occurred
between three and 11 days late. For four patients with medium- and routine-priority
specialty service appointments, the record contained no evidence the PCP either
completed the appointment or generated a patient letter outlining specific specialty
recommendations as required by policy. For one patient, the PCP follow-up appointment
after a medium-priority specialty service occurred 10 days late. For the remaining patient,
the record contained no evidence of a PCP appointment following a high-priority
specialty service within our review period.
The following test is not scored but is reported for informational purposes:
• The institution implemented a standardized process for the replenishment of health care
services request forms in which custody officers coordinate through the program office to
ensure an adequate supply is maintained for all patients. However, a few housing units
continued to rely on medical staff to replenish these forms (MIT 1.101.1, N/A).
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 16
Analysis of Performance Across Inspection Cycles
Figure 1. Access to Care, Compliance Scores Across Cycles
Inadequate
86.1% 86.7%
83.3%
Adequate
Proficient
Cycle 6 Cycle 7 Cycle 8
Source: OIG SVSP Cycle 6 and Cycle 7 Medical Inspection Reports available here: www.oig.ca.gov.
SVSP consistently exceeded the 75.0 percent compliance threshold, maintaining a strong
performance of 83.3 percent in Cycle 8. Although this demonstrates a slight decline from SVSP’s
peak performance of 86.7 percent in Cycle 7, the institution remains firmly ahead of established
standards for access to care.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 17
Compliance Score Results
Table 6. Access to Care Compliance Test Scores
Scored Answer
Compliance Questions Yes No N/A Yes %
Chronic care follow-up appointments: Was the patient’s most recent chronic
care visit within the health care guideline’s maximum allowable interval or 19 6 0 76.0%
within the ordered time frame, whichever is shorter? (1.001)
For endorsed patients received from another CDCR institution: Based on the
patient’s clinical risk level during the initial health screening, was the patient 22 3 0 88.0%
seen by the clinician within the required time frame? (1.002)
Clinical appointments: Did a registered nurse review the patient’s request
9 21 0 30.0%
for service the same day it was received? (1.003)
Clinical appointments: Did the registered nurse complete a face-to- face
visit within one business day after the CDCR Form 7362 was reviewed? 30 0 0 100%
(1.004)
Clinical appointments: If the registered nurse determined a referral to a
primary care provider was necessary, was the patient seen within the
10 1 19 90.9%
maximum allowable time or the ordered time frame, whichever is the
shorter? (1.005)
Sick call follow-up appointments: If the primary care provider ordered a
follow-up sick call appointment, did it take place within the time frame 1 0 29 100%
specified? (1.006)
Upon the patient’s discharge from the community hospital: Did the patient
receive a follow-up appointment with a primary care provider within the 23 2 0 92.0%
required time frame? (1.007)
Specialty service follow-up appointments: Did the clinician follow-up visits
occur within required time frames? For medium- or routine-priority specialty
30 11 4 73.2%
service appointments: If the patient was not seen, did the PCT inform the
patient of the recommendations within the required time frame? (1.008)
For informational purposes only: Do custody staff members have a system in
0 0 6 N/A
place to replenish health care services request forms? (1.001.1)
Clinical appointments: Do patients have a standardized process to obtain
6 0 0 100%
and submit health care services request forms? (1.101.2)
Overall percentage (MIT 1): 83.3%
Source: The Office of the Inspector General medical inspection results available here: www.oig.ca.gov.
Compliance Recommendations
• Nursing leadership should develop strategies to ensure nurses properly process medical
requests (CDCR Form 7362) and complete all required documentation. Leadership should
implement and monitor remedial measures as appropriate.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 18
Diagnostic Services
In this indicator, OIG inspectors evaluated the institution’s performance in timely completing
radiology, laboratory, and pathology tests. Our inspectors determined whether the institution
properly retrieved the test reports and whether providers reviewed the results timely.
Diagnostic Services: Case Review Ratings and Results Summary
In this cycle, case review found SVSP performed satisfactorily with
diagnostic services. Staff often timely completed laboratory and
radiology tests. Additionally, providers endorsed results within the
Case Review Rating
specified time frames. However, similar to Cycle 7, providers often
ADEQUATE
either did not send or sent incomplete test result notification letters to
patients. After considering all aspects, the OIG rated the case review
component of this indicator adequate.
Case Review Results
Table 7. Case Review Diagnostic Services Results
Significant
Diagnostic Events* Deficiencies† Deficiencies‡
156 56 3
* The OIG reviewed 156 events.
† Deficiencies occurred in cases 1, 2, 8–11, 13–20, 22–23, 32, and 33. Of these 56 deficiencies, 54 related to health
information management, and two related to delays in diagnostic test completion.
‡ Significant deficiencies occurred in cases 1, 18, and 20.
Performed Well
OIG clinicians found no areas in this indicator in which SVSP performed well.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 19
Performed Satisfactorily, with Opportunities for Improvement
OIG clinicians found SVSP performed satisfactorily with opportunities for improvement in the
following area:
• Test Completion
Staff generally completed laboratory and imaging diagnostic tests timely. However, OIG
clinicians identified two significant deficiencies related to completing diagnostic tests:
o In case 1, the provider ordered a CBC laboratory test to be performed. However,
staff did not complete the test.24
o In case 18, the provider ordered a foot x-ray for a patient. However, staff did not
complete the x-ray.
Performed Poorly, Improvement Needed
OIG clinicians found SVSP performed poorly, with improvement needed in the following area:
• Health Information Management
SVSP performed variably in managing the results of diagnostic tests. Although providers
usually timely endorsed laboratory and imaging results, we identified a significant
pattern of deficiencies in which, following diagnostic tests, providers generated patient
notification letters missing one of the required four components per CCHCS policy or
did not send a result letter at all.25 The following are examples:
o In case 10, the provider ordered blood and urine tests for a patient with diabetes.
However, the provider endorsed the laboratory tests one day late and did not send
the patient a test result notification letter.
o In case 13, the patient received a chest x-ray for upper respiratory symptoms. The
provider endorsed the test result but did not send the patient a test result
notification letter.
24 A CBC is a complete blood count laboratory test. The test measures the red blood cells, hemoglobin, white blood cells,
and platelets.
25 Notably, 53 health information management deficiencies were related to patient notification letters missing some of the
required elements, being sent late to the patient, or not being sent at all. These 53 deficiencies occurred in cases 2, 8–11,
13–19, 22, 23, 32, and 33.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 20
Clinician On-Site Inspection
OIG clinicians met with SVSP’s chief support executive (CSE), correctional health services
administrator (CHSA), senior laboratory assistant, and phlebotomists. The senior assistant
described the laboratory testing workflow, including the collection and processing of regular and
STAT laboratory collections in the clinics and TTA. OIG clinicians also met with two contracted
radiology technologists and an office technician (OT). SVSP offered digital x-rays and on-site
mobile imaging services for CT, ultrasound, and FibroScan every two weeks.26 The leadership
expressed challenges in recruiting permanent radiology technologists, and the institution
currently employs contracted temporary technologists to meet the needs of imaging requests.
Photo 2. Laboratory collection tray. Photo 3. Radiology x-ray machine.
Photographed 2-19-26. Photographed 2-19-26.
Case Review Recommendations
The OIG offers no case review recommendations for this indicator.
26 A CT is a computed, or computerized, tomography scan, while an MRI is a magnetic resonance imaging scan. Both
create detailed images of the organs and tissues to detect diseases and abnormalities. A FibroScan is a diagnostic imaging
scan used to evaluate patients for liver scarring and fatty changes from liver disease.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 21
Diagnostic Services: Compliance Ratings and Results Summary
Compliance Rating
INADEQUATE SVSP’s performance presented several opportunities for
improvement in this indicator. Based on the overall
compliance score result of 73.3%, the OIG rated the
Compliance Score
compliance component of this indicator inadequate.
(73.3%)
Compliance Testing Results
SVSP performed in the proficient range in the following sub-indicators:
• Providers demonstrated proficiency in reviewing and endorsing radiology reports for
nine of 10 sampled patients (MIT 2.002, 90.0%). For one patient, the ordering health care
provider did not endorse the report.
• Laboratory services consistently completed all orders within the specified time frames
(MIT 2.004, 100%).
• Providers demonstrated proficiency in reviewing and endorsing laboratory reports for
nine of 10 sampled patients (MIT 2.005, 90.0%). For one patient, the provider endorsed the
report three days late.
• SVSP received pathology reports for all sampled patients within required time frames
(MIT 2.010, 100%).
• Providers demonstrated proficiency in reviewing and endorsing pathology reports for
nine of 10 sampled patients (MIT 2.011, 90.0%). For one patient, the provider endorsed the
report 31 days late.
SVSP performed in the adequate range in the following sub-indicators:
• The institution’s radiology staff delivered sufficient diagnostic services for eight of 10
sampled patients within required time frames (MIT 2.001, 80.0%). For two patients, the
high-priority radiology service order was not performed timely.
SVSP performed in the inadequate range in the following sub-indicators:
• Healthcare providers generated patient notification letters for radiology reports with all
required elements within specified time frames for five of 10 sampled patients (MIT
2.003, 50.0%), indicating a significant need for improvement. For three patients, the
record contained no evidence of a generated patient letter communicating radiology
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 22
results. For two patients, the patient letters were missing key elements as required by
policy.
• Healthcare providers generated patient notification letters for laboratory reports with all
required elements within specified time frames for six of 10 sampled patients (MIT 2.006,
60.0%), indicating a significant need for improvement. For three patients, the patient
letters were missing key elements as required by policy. For one patient, the letter was
generated three days late.
• Healthcare providers did not generate any compliant patient notification letters for
pathology laboratory results within specified time frames for all 10 sampled patients
(MIT 2.012, zero). For four patients, we found no evidence of a generated patient letter
communicating pathology results. For three patients, the letters were generated between
three and 13 days late. For the remaining three patients, the patient letters were missing
key elements as required by policy.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 23
Analysis of Performance Across Inspection Cycles
Figure 2. Diagnostic Services, Compliance Scores Across Cycles
73.3% Inadequate
Adequate
60.0%
57.6%
Proficient
Cycle 6 Cycle 7 Cycle 8
Source: OIG SVSP Cycle 6 and Cycle 7 Medical Inspection Reports available here: www.oig.ca.gov.
The institution performed below established standards for diagnostic services, highlighting
several opportunities for improvement in communicating patient results. Overall, the institution
did not meet the 75.0 percent compliance threshold for diagnostic services, reaching only 73.3
percent in Cycle 8. However, the performance over the past three cycles demonstrates steady
improvement in this indicator from 57.6 percent in Cycle 6 and 60.0 percent in Cycle 7 to nearly
adequate performance in Cycle 8.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 24
Table 8. Diagnostic Services Compliance Test Scores
Scored Answer
Compliance Questions Yes No N/A Yes %
Radiology: Was the radiology service provided within the time frame
8 2 0 80.0%
specified in the health care provider’s order? (2.001)
Radiology: Did the ordering health care provider review and endorse the
radiology report within specified time frames? Effective 09/2025: Did the
9 1 0 90.0%
health care provider review and endorse the radiology report within
specified time frames? (2.002)
Radiology: Did the ordering health care provider generate the patient
notification letter with all the required elements within the specified time
frame? Effective 09/2025: Did the health care provider generate the patient 5 5 0 50.0%
notification letter with all required elements within the specified time frame?
(2.003)
Laboratory: Was the laboratory service provided within the time frame
10 0 0 100%
specified in the health care provider’s order? (2.004)
Laboratory: Did the health care provider review and endorse the laboratory
9 1 0 90.0%
report within specified time frames? (2.005)
Laboratory: Did the health care provider generate the patient notification
6 4 0 60.0%
letter with all the required elements within the specified time frame? (2.006)
Laboratory: Did the institution collect the STAT laboratory test and receive
N/A N/A N/A N/A
the results within the required time frames? (2.007)
Laboratory: Did the provider acknowledge the STAT results, OR did nursing
N/A N/A N/A N/A
staff notify the provider within the required time frames (2.008)
Laboratory: Did the health care provider endorse the STAT laboratory
N/A N/A N/A N/A
results within the required time frames? (2.009)
Pathology: Did the institution receive the final pathology report within the
10 0 0 100%
required time frames? (2.010)
Pathology: Did the health care provider review and endorse the pathology
9 1 0 90.0%
report within specified time frames? (2.011)
Pathology: Did the health care provider generate the patient notification
0 10 0 0
letter with all required elements within the specified time frame? (2.012)
Overall percentage (MIT 2): 73.3%
Source: The Office of the Inspector General medical inspection results available here: www.oig.ca.gov.
Compliance Recommendations
• The department should develop, implement, and monitor solutions, such as an electronic
solution, to ensure providers timely communicate radiology, laboratory, and pathology
results to patients containing all required elements for explaining diagnostic results.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 25
Emergency Services
In this indicator, OIG clinicians evaluated the quality of urgent and emergent medical care. Our
clinicians reviewed these events by examining the timeliness and appropriateness of clinical
decisions made during medical emergencies. Our evaluation included examining the emergency
medical response, cardiopulmonary resuscitation (CPR) quality, triage and treatment area (TTA)
care, provider performance, and nursing performance. Our clinicians also evaluated the
healthcare leadership’s ability to identify opportunities for improvement in the emergency
medical response review process.
Emergency Services: Case Review Ratings and Results Summary
In this cycle, OIG clinicians found SVSP’s overall performance
needed improvement in emergency services. We found healthcare
and custody staff responded promptly to emergency events
Case Review Rating
throughout the institution, and providers made appropriate triage
decisions. However, we determined nurses needed improvement in INADEQUATE
nursing assessments, interventions, and documentation during
emergency events. We also identified patterns of delayed or
incomplete provider documentation of TTA events. Additionally,
clinical reviews were often incomplete or not completed at all. When clinical reviews were
conducted, nursing and medical leadership did not always identify the same training
opportunities as the OIG clinicians. Factoring all the information, the OIG rated this indicator
inadequate.
Case Review Results
Table 9. Case Review Emergency Services Results
Urgent or Emergent Significant
Events* Deficiencies† Deficiencies‡
134 93 10
* Urgent or emergent events occurred in cases 1–11, 18–23, and 33.
† Deficiencies occurred in cases 1–5, 8–10, 16, 18–23, and 25.
‡ Significant deficiencies occurred in cases 1, 2, 5, 9, 20, and 22.
Performed Well
OIG clinicians found no areas in this indicator in which SVSP performed well.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 26
Performed Satisfactorily, with Opportunities for Improvement
OIG clinicians found SVSP performed satisfactorily with opportunities for improvement in the
following areas:
• Emergency Medical Response
We found SVSP healthcare and custody staff responded promptly to urgent and emergent
events. However, we identified two significant deficiencies in which nurses delayed
contacting emergency medical services (EMS) during emergency events. The following
are examples:
o In case 9, the TTA nurse responded to a medical alarm for a patient with
complaints of shortness of breath, mild sweating, dizziness, abnormally low
oxygen saturation rate, a critically elevated blood pressure reading, and an
elevated heart rate. However, we identified a delay in activating EMS for nine
minutes. During our on-site interviews, the institution agreed with the
deficiency.
o In case 22, staff activated an emergency medical alarm for a patient with altered
level of consciousness. The patient was transferred to the TTA, where he
reported falling off his lower bunk and hitting his head. The provider ordered the
patient to be transferred to the community hospital; however, staff did not
contact EMS until 32 minutes after the provider ordered the transfer. During our
on-site interviews, the institution agreed with the deficiency.
• Cardiopulmonary Resuscitation Quality27
Nurses generally initiated CPR immediately; however, nurses occasionally did not
implement appropriate nursing interventions during the CPR. The following are
examples:
o In case 5, custody staff initiated CPR and administered two doses of Narcan. The
first medical responder, an LVN, arrived at the patient with CPR in progress.
However, the LVN did not initiate positive pressure ventilation.28 The LVN
inappropriately placed a non-rebreather mask when the patient was not
breathing instead of initiating breaths through an Ambu bag with oxygen.29
Additionally, the LVN checked for a radial pulse; however, the LVN should have
checked for a carotid or femoral pulse for a patient receiving CPR.
27 We reviewed CPR events in cases 3–8, 10, and 11. CPR deficiencies occurred in cases 3, 4, 5, and 10. Significant
deficiencies occurred in case 5.
28 Positive Pressure Ventilation (PPV) is a method of assisting a person to breathe by actively pushing air into the lungs,
rather than relying on the patient’s muscles to pull air in, which is how people normally breathe.
29 A non-rebreather mask is an oxygen mask that delivers high concentrations of oxygen and is used when a person can
breathe on their own but needs a lot of oxygen quicky.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 27
o In case 10, custody staff activated an emergency medical alarm and initiated CPR
for the unconscious patient with a suspected drug overdose. The healthcare first
responders assessed the patient, provided medical care, and administered five
doses of naloxone.30 However, nursing staff did not perform a blood glucose
check or document the doses of naloxone administered on the medication
administration record (MAR).
Performed Poorly, Improvement Needed
OIG clinicians found SVSP performed poorly with improvement needed in the following areas:
• Nursing Performance in Assessments and Interventions31
OIG clinicians found SVSP needed improvement in nursing assessments and
interventions. Our clinicians found nurses frequently performed incomplete assessments,
failed to initiate appropriate interventions, and often did not reassess patients when the
patient’s condition warranted. The following are examples:
o In case 1, nurses responded to a medical emergency for this patient, who
complained of shortness of breath with a severe low oxygen saturation reading on
room air. While in the care of the TTA nurse, the patient continued to have
severe low oxygen saturation readings with oxygen provided at two liters per
minute via nasal cannula.32 However, the nurse did not reassess the patient’s
oxygen saturation reading or intervene by applying the appropriate amount of
oxygen.
o In case 2, nurses responded to a medical alarm for this patient with chest pain,
and dizziness. The patient reported inserting marijuana and cocaine into the
rectum. The patient was transported to the community hospital. However, the
TTA nurses did not continuously monitor the patient on a cardiac monitor until
EMS arrived. Additionally, the nurses did not monitor the patient’s vital signs in
the TTA for 40 minutes until EMS arrived.
o In case 19, custody staff activated a medical emergency alarm for a patient with
an altered level of conscious. The healthcare first responder LVN arrived and
noted the patient was vomiting and had altered level of consciousness. The
patient had an elevated blood pressure and heart rate, but breathing was normal.
The TTA RN arrived at the patient, and the patient reported intermittent chest
30 Naloxone is a medication used for the emergency treatment of known or suspected opioid overdose. According to the
manufacturer, nasal naloxone doses can be safely administered every two to three minutes. CCHCS emergency medical
training allows nurses to administer five nasal naloxone doses when an opioid overdose is suspected.
31 Nursing performance deficiencies occurred in cases 1–5, 8–10, 19, 20, 22 and 23. Significant deficiencies occurred in
cases 1, 2, 5, 9, and 22.
32 A nasal cannula is a flexible plastic tube that delivers extra oxygen directly into the nostrils.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 28
pain and dizziness. The patient was transported to the TTA, and the nurse
contacted the provider and received orders for electrocardiogram (EKG),
medications for stomach discomfort, and a urine test for the following day.33 The
patient returned to the housing unit in stable condition. However, the healthcare
first responder LVN did not document the description of the vomit. Additionally,
the TTA RN did not assess for abdominal tenderness, conduct orthostatic blood
pressures, reassess vital signs, including elevated heart rate, or assess the
patient’s pain level prior to discharge to the housing unit.34
o In case 22, staff activated a medical emergency alarm for a patient with altered
level of consciousness. The healthcare first responder RN arrived, administered
one dose of naloxone, and the patient became alert and oriented. The patient was
transported to the TTA, where the patient reported falling from his lower bunk
and hitting his head. The nurse contacted the provider, and the patient was
transferred to the community hospital. However, the TTA nurse did not contact
the provider until 30 minutes after the patient’s arrival to the TTA. Additionally,
the nurse did not initiate cervical spine immobilization or assess the patient’s
neurological status every 15 minutes.35
• Nursing Performance in Documentation36
OIG clinicians found nurses needed significant improvement in nursing documentation
during emergency responses. Our clinicians identified patterns of incomplete
documentation of nursing assessments and missing medication administration record
(MAR) documentation. We also identified a pattern of timeline discrepancies related to
the sequence of events. The following are examples:
o In case 1, the provider evaluated the patient in the TTA and ordered a respiratory
treatment. However, the nurse did not document whether the patient received
the respiratory treatment prior to transfer to the community hospital.
o In case 2, at 9:43 p.m., nursing staff responded to a medical alarm for this patient,
who complained of chest pain. The nurse contacted the provider and received
orders to administer stomach medication and observe the patient in TTA for 30
minutes prior to discharging the patient back to housing. The RN documented
notifying the provider at 10:36 p.m. However, the nurse also documented the
patient was discharged to housing at 9:52 p.m., and the patient was offered and
33 An EKG is an electrocardiogram. This non-invasive test measures and records the electrical impulses from the heart and
is used to help diagnose heart problems.
34 Orthostatic blood pressures mean the blood pressure and pulse measurements are recorded in three separate positions:
laying down, sitting, and standing. Positive orthostatic is when these measurements are abnormal, indicating possible
fluid loss.
35 Cervical spinal immobilization is when healthcare staff stabilize the neck to prevent movement and further injuries.
36 Documentation deficiencies occurred in cases 1, 9, 16, 18–23, and 25.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 29
refused the medication at 10:25 p.m., which is both 33 minutes after the patient
was documented to have discharged back to the housing unit as well as 11
minutes prior to the provider notification in which the RN received the order to
administer this medication.
o In case 8, staff activated a medical emergency alarm for a patient involved in an
altercation. The LVN responded and noted the patient had a stab wound to the
back. The TTA RN arrived 10 minutes later and transferred the patient to the
TTA. However, the LVN did not obtain a full set of vital signs and did not
document whether the patient had any active bleeding. The TTA RN documented
the patient had a laceration above the eye and puncture wound to the mid upper
back but did not document the size or description of the wounds to include
description of any active bleeding.
• Provider Performance
SVSP has one provider covering the TTA during normal working hours. An on-call
provider was available for consultation during after-hours. The providers were available
when TTA nurses requested consultation and generally made appropriate triage
decisions. However, the providers performed poorly in documenting TTA events, as we
identified 20 deficiencies related to late or missing documentation of TTA events.37 An
example is below:
o In case 19, the TTA nurse consulted the on-call provider for a patient with
altered mental status and chest pain. The provider ordered an EKG, pain reliever
medicines, and a urine test. However, the provider did not document a progress
note.
• Emergency Medical Response Review Process
Our clinicians reviewed 52 emergency events in which patients transferred to a higher
level of care to include patient deaths. We identified 27 deficiencies in which nursing and
medical leadership did not conduct the clinical reviews, or the reviews were incomplete.38
Additionally, when clinical reviews were conducted, the institution did not identify the
same opportunities for improvement as the OIG clinicians. The following are examples:
o In case 1, nursing and medical leadership did not conduct a clinical review for
the emergency event involving this patient, who transferred to the community
hospital for complaints of breathing problems. Similar deficiencies occurred in
cases 2 and 19.
37 Documentation deficiencies occurred in cases 1, 9, 16, 18–23, and 25.
38 Clinical review deficiencies occurred in cases 1–3, 5, 8–10, 19, 22, and 23. Significant deficiencies occurred in cases 5 and
22.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 30
o In case 3, the supervising registered nurse (SRN) conducted a clinical review for a
patient with stab wounds, who transferred to the community hospital. However,
the SRN did not identify the same opportunities for improvement the OIG
clinicians identified. Similar deficiencies occurred in cases 1, 2, 5, 8, 9, and 10.
o In cases 1 and 3, the SRN completed clinical reviews for the emergency events.
However, neither the chief nurse executive (CNE) nor the chief medical executive
(CME) conducted their clinical reviews of the event.
Clinician On-Site Inspection
During the on-site inspection, the OIG clinicians
interviewed the TTA nursing staff. The TTA had
three bays. During first, second, third watch, two
RNs were assigned each shift. In addition, a third
RN was assigned from 12 p.m. to 8 p.m. TTA
nursing staff reported RNs rotate responsibility for
responding to medical emergencies.
During the on-site inspection, two yards had
restricted patient movement, requiring patients to
be escorted by custody staff to their medical
appointments. Nursing staff and leadership
reported SVSP experiences frequent restricted
patient movement on C and D yards. Nursing staff
reported an increase in emergency medical alarms
during this period of restricted movement. For Photo 4. TTA treatment room.
example, in December 2025, the RNs reported 792 Photographed 2-19-26.
emergency medical alarms as well as 126 patients
who required transfer to the community hospital for a higher level of care.
The OIG clinicians interviewed nursing leadership to discuss the OIG case review findings
regarding multiple incomplete or missing clinical reviews for emergency events. At the on-site
inspection, nursing leadership and quality management staff reported clinical reviews were lost
when “emergency packets” were hand delivered for signature to the executive leadership or
designee. Nursing leadership reported the clinical review process is now completed electronically
and routed to appropriate staff for review through an electronic signature process. Since
implementation of this electronic process, leadership reported all clinical reviews are now
completed and signed by the required executive leadership, and the reviews are no longer
misplaced or lost. At the time of our inspection, SVSP was still working through their backlog for
clinical reviews that occurred during the OIG review period of SVSP cases. However, they
reported they do not have a backlog for current clinical reviews for February 2026.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 31
Case Review Recommendations
• Nursing leadership should develop strategies to ensure nurses perform complete
assessments, provide interventions, and thoroughly document their actions to include all
appropriate timelines. Leadership should implement and monitor remedial measures as
appropriate.
• Healthcare leadership should develop, implement, and monitor strategies to ensure both
the CME or designee and the CNE or designee complete clinical reviews for emergency
events and accurately document both their findings and all identified opportunities for
improvement. Leadership should implement and monitor remedial measures as
appropriate.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 32
Emergency Services: Compliance Ratings and Results Summary
Compliance Rating
SVSP performed poorly on this indicator, as the institution’s
INADEQUATE
results were consistently lacking and fell significantly below
the testing threshold. Based on the overall compliance score,
Compliance Score
the OIG rated the compliance component of this indicator
(40.3%) inadequate.
Compliance Testing Results
SVSP performed in the proficient range in the following sub-indicators:
• SVSP achieved a perfect compliance score in maintaining current certifications for
cardiopulmonary resuscitation (CPR), basic life support (BLS), and advanced cardiac life
support (ACLS) (MIT 3.105, 100%).
SVSP performed in the inadequate range in the following sub-indicators:
• The Emergency Medical Response Review Committee (EMRRC) reviewed cases in a
timely manner and ensured incident packages
included all required documents for only
three of 12 sampled patients (MIT 3.001,
25.0%), primarily due to incomplete checklists
and untimely reviews for nine patients.
• Nursing staff inspected and inventoried
emergency medical response bags (EMRB)
and ensured they contained all essential items
for only two of eight applicable clinical areas
(MIT 3.101, 25.0%). For six EMRBs, we found
one or more of the following deficiencies:
staff failed to ensure bag compartments were
sealed and intact; medical supplies were
found compromised (see Photo 5, right); staff
did not inventory the bags when the seal tags
were replaced (see Photo 6, below); and
several EMRB daily glucometer quality
control logs were either incomplete or
Photo 5. Compromised medical supplies contained
inaccurate.
in EMRB.
Photographed 1-5-2026.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 33
• Nursing staff inspected and inventoried
treatment carts within the required time
frames for only one of four applicable clinical
areas (MIT 3.102, 25.0%). For three treatment
carts, we found one or more of the following
deficiencies: staff failed to maintain and
complete a daily security check for the most
recent 30 days; treatment cart seal security
check log documentation was incomplete; and
a treatment cart was not secured with a red
tamper-resistant seal at the time of
inspection.
• Nursing staff inspected and inventoried
disaster response bags within the required
time frames for four of six applicable clinical
Photo 6. Incomplete EMRB inventory log. areas (MIT 3.103, 66.7%). For two clinics,
Photographed 1-6-2026. disaster response bag logs contained no
evidence of a completed inventory within the
last 30 days (see Photo 7, right).
• The institution conducted medical
emergency response drills during each watch
of the most recent quarter. However, the
required checklists were incomplete for all
three watch drills, resulting in a score of zero
(MIT 3.104, zero). The emergency drill packet
had missing documentation that is required
to be completed during mock code, and the
checklist was missing documentation of
required time frames for all elements.
Photo 7. Incomplete disaster bag checklist.
Photographed 1-6-2026.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 34
Analysis of Performance Across Inspection Cycles
Figure 3. Emergency Services, Compliance Scores Across Cycles
Inadequate
40.3%
Adequate
Proficient
No Compliance No Compliance
Data available Data available
in this cycle for in this cycle for
this indicator. this indicator.
Cycle 6 Cycle 7 Cycle 8
Source: OIG SVSP Cycle 6 and Cycle 7 Medical Inspection Reports available here: www.oig.ca.gov.
The institution performed below established standards for emergency response and coordination,
highlighting significant opportunities for improvement. Specifically, the institution did not meet
the 75.0 percent compliance threshold for emergency services readiness, reaching only 40.3
percent in Cycle 8.
Notably, while we conducted these individual emergency compliance tests in prior cycles, we
relocated these tests in Cycle 8 to this new indicator. Thus, no prior cycle data is available for
indicator comparison. However, we include below the cycle comparisons for each individual test,
which indicates continuing excellent scores in MIT 3.105, improvement in MIT 3.001, regression
in MITs 3.101 and 3.102, and continuing poor scores in MIT 3.104.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 35
Table 10. Emergency Services, Compliance Scores across Cycles by Test
Cycle 8 Cycle 6 Cycle 7 Cycle 8
MIT Test Number Scores Scores Scores
MIT 3.001 33.3 % 8.3 % 25.0 %
MIT 3.101 25.0 %
MIT 3.101 & 3.102 66.7 % 57.1%
MIT 3.102 25.0 %
MIT 3.104 100 % 0.0 % 0.0 %
MIT 3.105 100 % 100 % 100 %
Notes: Cycle 8 MIT 3.001 was previously tested under Cycles 6 and 7 as MIT 15.003. Cycle 8 MIT 3.101 and
3.102 were previously tested together under Cycles 6 and 7 as MIT 5.111. Cycle 8 MIT 3.104 was previously
tested under Cycles 6 and 7 as MIT 15.101. Cycle 8 MIT 3.105 was previously tested under Cycles 6 and 7 as
MIT 15.107. Cycle 8 MIT 3.103, testing disaster bags, is a new test with no comparable data from prior cycles
and is excluded from this table.
Table 11. Emergency Services Compliance Test Scores
Scored Answer
Compliance Questions Yes No N/A Yes %
For Emergency Medical Response Review Committee (EMRRC) reviewed cases:
Did the EMRRC review the case timely, and did the incident packages reviewed 3 9 0 25.0%
include the required documents? (3.001)
Clinical areas: Are emergency medical response bags inspected and inventoried
2 6 3 25.0%
within required timeframes, and do they contain essential items? (3.101)
Clinical areas: Are treatment carts inspected and inventoried within required
1 3 7 25.0%
timeframes? (3.102)
Clinical areas: Are disaster response bags inspected and inventoried within
4 2 5 66.7%
required timeframes? (3.103)
Did the institution conduct medical emergency response drills during each watch
of the most recent quarter, and did the health care and custody staff participate in 0 3 0 0
those drills? (3.104)
Did the staff maintain valid Cardiopulmonary Resuscitation (CPR), Basic Life
2 0 1 100%
Support (BLS), and Advance Cardiac Life Support (ACLS) certifications? (3.105)
Overall percentage (MIT 3): 40.3%
Source: The Office of the Inspector General medical inspection results available here: www.oig.ca.gov.
Compliance Recommendations
• Health care leadership should develop, implement, and monitor strategies to ensure
nursing supervisors thoroughly complete the emergency medical response review
checklists and nursing staff inspect and inventory EMRBs, treatment carts, and disaster
response bags in accordance with CCHCS policy.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 36
Health Information Management (HIM)
In this indicator, OIG inspectors evaluated the flow of health information, a crucial link in high-
quality medical care delivery. Our inspectors examined whether the institution retrieved and
scanned critical health information (progress notes, diagnostic reports, specialist reports, and
hospital discharge reports) into the medical record in a timely manner. Our inspectors also tested
whether the institution’s clinicians appropriately reviewed and endorsed those reports. In
addition, our inspectors checked whether staff labeled and organized documents in the medical
record correctly.
HIM: Case Review Ratings and Results Summary
In this cycle, case review found SVSP performed satisfactorily in
health information management (HIM). SVSP staff retrieved hospital
records timely and performed well with managing emergent records
Case Review Rating
and scanning medical documents. We identified late scanning of
specialty reports and incomplete or missing patient test result
ADEQUATE
notification letters. Taking all factors into consideration, the OIG
rated the case review component of this indicator adequate.
Case Review Results
Table 12. Case Review HIM Results
Significant
Events* Deficiencies† Deficiencies‡
1,089 73 2
*The OIG reviewed 1,089 events.
† Deficiencies occurred in cases 2, 8–11, 13–20, 22, 23, 32–33, and 49.
‡ Significant deficiencies occurred in cases 13 and 20.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 37
Performed Well
OIG clinicians found SVSP performed well in the following areas:
• Hospital Reports39
• Urgent and Emergent Records40
• Scanning Performance41
Performed Satisfactorily, with Opportunities for Improvement
OIG clinicians found SVSP performed satisfactorily with opportunities for improvement in the
following area:
• Specialty Reports
OIG clinicians identified 15 minor deficiencies related to managing specialty services
reports.42 Most of these related to scanning reports late into the EHRS in four cases.43 In
three deficiencies, the providers endorsed reports two to 10 days late. We identified one
significant deficiency, as follows:
o In case 13, SVSP staff scanned the nephrology report into the EHRS, but the
provider did not endorse the report until one month later, a significant delay.
Performed Poorly, Improvement Needed
OIG clinicians found SVSP performed poorly with improvement needed in the following area:
• Diagnostic Reports
SVSP performed variably in managing the results of diagnostic tests. Although providers
almost always timely endorsed laboratory and imaging results, we identified 54 minor
deficiencies in 17 cases related to diagnostic information management, with the
overwhelming majority due to incomplete or unsent patient test result notification
39 A minor deficiency occurred in case 23 related to staff not sending an emergency department report for a provider
review and endorsement.
40 OIG clinicians identified no deficiencies in this sub-indicator.
41 A minor deficiency occurred in case 23 related to a mislabeled report.
42 Specialty report health information management deficiencies occurred in cases 13, 14, 17, 20, 32, 33, and 49.
43 Scanning deficiencies occurred in cases 14, 17, 32, and 33. EHRS is the Electronic Health Records System. The
department’s electronic health record system is used for storing the patient’s medical history. The health care staff use the
system to communicate. This record stays with the patient throughout the patient’s time in the department’s correctional
system.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 38
letters. In addition, we also identified one significant deficiency related to a late
diagnostic report result retrieval, as follows:44
o In case 20, the patient was sent to the hospital for a chest x-ray. SVSP staff
retrieved the report 25 days later, a significant delay.
Please refer to the Diagnostic Services indicator for more information.
Clinician On-Site Inspection
OIG clinicians discussed health information
management processes with the chief support
executive (CSE), correctional health services
administrator (CHSA), medical records
supervisor, health records technicians (HRTs),
and providers. The medical records supervisor
described the workflow and explained the
process to retrieve and upload off-site specialty
consultation reports, hospital reports, and
telemedicine specialty reports into the EHRS.
TTA nursing staff scan the reports into the EHRS
when patients return from the off-site specialists’
appointments, emergency encounters, and
hospital encounters. The HRTs divide their
workload by the patients’ numbers and track
patients’ encounters with off-site specialists and
hospitals using their spreadsheet and logs from
the TTA, specialty service appointments, patient Photo 8. Entrance door to the HIM unit.
Photographed 2-23-26.
hospitalizations, telemedicine appointments.
Office assistants (OAs) pick up health records
from the yards and bring them to HIM for scanning.
Case Review Recommendations
The OIG offers no case review recommendations for this indicator.
44 Diagnostic report health information management deficiencies occurred in cases 2, 8–11, 13–20, 22–23, 32, and 33.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 39
HIM: Compliance Ratings and Results Summary
Compliance Rating
In this indicator, SVSP’s performance demonstrated proficiency
PROFICIENT
in timely scanning specialty reports and correctly labeling
documents. Based on the overall compliance score result, the OIG
Compliance Score
rated the compliance component of this indicator proficient.
(91.9 %)
Compliance Testing Results
SVSP performed in the proficient range in the following sub-indicators:
• The institution achieved a perfect compliance rate for the timely integration of health
care services request forms (CDCR 7362) into the electronic health record system (EHRS).
Staff scanned all documented forms within the required time frames, ensuring immediate
data availability for the patient care team (MIT 4.001, 100%).
• The institution demonstrated strong operational proficiency, ensuring community
hospital discharge documents were scanned into the patients’ EHRS within required time
frames for 18 of 20 sampled patients (MIT 4.003, 90.0%). For two patients, staff scanned
the reports one and 10 days late.
• The institution labeled and scanned records into the patients’ records for all 25 sampled
patients (MIT 4.004, 100%).
• The institution exhibited exceptional proficiency ensuring the provider reviewed and
endorsed community hospital discharge reports within five calendar days of discharge for
24 of 25 sampled patients (MIT 4.005, 96.0%). For one patient, the provider reviewed the
report three days late.
SVSP performed in the inadequate range in the following sub-indicators:
• The institution exhibited opportunities for improvement in ensuring staff scanned
specialty notes into patients’ EHRS in accordance with established timelines for 22 of 30
patients (MIT 4.002, 73.3%). For eight patients, staff scanned the specialty reports
between one and 14 days late.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 40
Analysis of Performance Across Inspection Cycles
Figure 4. Health Information Management, Compliance Scores Across Cycles
91.9%
88.9% 89.3%
Inadequate
Adequate
Proficient
Cycle 6 Cycle 7 Cycle 8
Source: OIG SVSP Cycle 6 and Cycle 7 Medical Inspection Reports available here: http://www.oig.ca.gov/.
In Cycle 8, SVSP’s performance surpassed the 75.0 percent compliance threshold for health
information management (HIM), reaching 91.9 percent in Cycle 8. This rating represents a
continued upward trajectory from the previous proficient scores of 88.9 percent in Cycle 6 and
89.3 percent in Cycle 7, indicating the institution has developed a successful process to maintain
performance well above the minimum established standards for HIM.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 41
Table 13. Health Information Management Compliance Test Scores
Scored Answer
Compliance Questions Yes No N/A Yes %
Are health care service request forms scanned into the patient’s electronic 20 0 10 100%
health record within one calendar day of the patient encounter date? (4.001)
Are specialty documents scanned into the patient’s electronic health record 22 8 15 73.3%
within five calendar days of the encounter date? (4.002)
Are community hospital discharge documents scanned into the patient’s 18 2 5 90.0%
electronic health record within three calendar days of hospital discharge?
(4.003)
During the inspection, were medical records properly scanned, labeled, and 25 0 0 100%
included in the correct patients’ files? (4.004)
For patients discharged from a community hospital: Did a provider review 24 1 0 96.0%
and endorse the report within five calendar days of discharge? (4.005)
Overall percentage (MIT 4): 91.9%
Source: The Office of the Inspector General medical inspection results available here: www.oig.ca.gov.
Compliance Recommendations
• Health care leadership should identify the root cause(s) of challenges in timely scanning
specialty documents into the patient’s file. Leadership should implement and monitor
remedial measures as appropriate.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 42
Health Care Environment
In this indicator, OIG compliance inspectors tested clinics’ waiting areas, infection control,
sanitation procedures, medical supplies, equipment management, and examination rooms.
Inspectors also tested clinics’ performance in maintaining auditory and visual privacy for clinical
encounters. Compliance inspectors asked the institution’s health care administrators to comment
on their facility’s infrastructure and its ability to support health care operations. The OIG rated
this indicator solely on the compliance score. Our case review clinicians do not rate this
indicator.
In Cycle 7, the OIG did not include the score or rating for this indicator in the institution’s
overall compliance assessment. However, beginning with Cycle 8, the OIG determined adherence
to health care environment requirements should be considered a primary factor because these
requirements ensure the health care environments are sufficiently conducive to providing good
medical care. Therefore, this indicator’s individual score is included in the institution’s overall
compliance rating.
Health Care Environment: Compliance Ratings and Results
Summary
Compliance Rating
SVSP met the required benchmarks acceptably during this
ADEQUATE
inspection cycle. Based on the overall compliance score
result of 81.5 percent, the OIG rated the compliance
Compliance Score
component of this indicator adequate.
(81.5%)
Compliance Testing Results
SVSP performed in the proficient range in the following sub-
indicators:
• The institution demonstrated very good performance
in maintaining a clean and sanitary environment for 10
of 11 clinical health care areas and ensuring staff
consistently updated the corresponding cleaning logs
for all 11 clinics (MIT 5.101.2, 90.9% and MIT 5.101.3,
100%). In one clinic, inspectors identified an uncleaned
floor along with a chair and sink that were in disrepair Photo 9. Sink in disrepair.
(see Photo 9, right). Photographed 1-5-2026.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 43
• The institution achieved perfect performance in ensuring reusable non-invasive medical
equipment is properly disinfected as warranted for all 11 clinical health care areas (MIT
5.102.2, 100%).
• Ten of 11 clinics ensured clinical health care areas contain operable sinks and sufficient
quantities of hygiene supplies (MIT 5.103, 54.5%). In one clinic, the staff restroom lacked
disposable towels.
• The institution attained perfect performance in ensuring clinical health care areas
control exposure to blood-borne pathogens and contaminated waste for all 11 clinics
(MIT 5.105, 100%).
• The institution’s medical warehouse delivered exceptional performance in ensuring the
medical supply management process adequately supports the needs of the medical health
care program (MIT 5.106, 100%).
• The institution sustained outstanding performance in ensuring the environments in the
common clinical and nonclinical areas are conducive to providing medical services for all
11 clinics (MIT 5.109.1, 100% and MIT 5.109.2, 100%).
• The institution upheld superior performance in ensuring the clinic examination rooms
have adequate space and remain free of clutter to provide medical services for all 11
clinics (MIT 5.110.1, 100% and MIT 5.110.2, 100%).
SVSP performed in the adequate range in the following sub-indicators:
• The institution maintained sufficient performance in ensuring clinic examination rooms
have working computer stations, well-maintained furniture, and accessible medical
equipment for nine of 11 clinics (MIT 5.110.3, 81.8%). For two clinics, we found the
following deficiencies: the examination chair had torn vinyl cover (see Photo 10, below);
and a drawer was found in disrepair (see Photo 11, below).
Photo 10.Vinyl cover of chair in disrepair. Photo 11.Drawer in disrepair.
Photographed 1-5-2026. Photographed 1-5-2026.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 44
SVSP performed in the inadequate range in the following sub-indicators:
• The institution failed to meet performance standards for ensuring reusable invasive
medical equipment was properly sterilized or disinfected as warranted for all applicable
sampled clinics (MIT 5.102.1, zero).
• Only three of six medical staff observed ensured adherence to universal hand hygiene
precaution, in which staff follows proper handwashing protocols (MIT 5.104, 50.0%). In
three clinics, clinicians did not wash or
sanitize their hands before each subsequent
regloving, or before and after physically
touching the patient.
• Only five of 11 clinics ensured adequate
management and storage of bulk medical
supplies (MIT 5.107, 45.5%). Specific
deficiencies for six clinics included: lack of
clear labeling or misalignment of labels (see
Photo 12, right), general disorganization,
compromised sterile packaging, storage of
supplies beyond manufacturing guidelines,
and improper co-storage of long-term food
and cleaning supplies in clinic storage areas. Photo 12.Misaligned labels noting “Blade Drive
Assembly” for a bin containing intermittent catheters.
Photographed 1-5-2026.
• Eight of 11 clinics ensured
common areas and examination rooms
were equipped with essential core
medical equipment and supplies (MIT
5.108.2, 72.7%). In three clinics, we found
one or more of the following
deficiencies: staff did not consistently
conduct daily performance checks of the
automated external defibrillator (AED);
the examination table was missing
disposable paper (see Photo 13, left); and
several clinic glucometer quality control
logs were incomplete.
Photo 13.Examination table missing disposable paper.
Photographed 1-5-2026.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 45
• Eight of 11 clinics ensured examination rooms allow for privacy and confidentiality when
providing medical services (MIT 5.110.4, 72.7%). In three clinics, we found one or more of
the following deficiencies: the examination rooms lacked adequate provisions for visual
privacy (see Photos 14 and 15; below); and clinical staff left a computer screen unlocked,
leaving the screen visible and easily accessible to unauthorized persons (see Photo 16;
below).
Photo 14.Exam room lacked Photo 15.Exam room lacked adequate Photo 16.Clinical staff left
adequate visual privacy. visual privacy. computer screen unlocked.
Photographed 1-5-2026. Photographed 1-6-2026. Photographed 1-5-2026.
The following test(s) are not scored but are reported for informational purposes:
• Cleaning staff managed by California Correctional Training and Rehabilitation Authority
(CALCTRA) formerly known as California Prison Industry Authority (CALPIA) and SVSP
clinical staff did not express concerns regarding the maintenance of infection control and
prevention within the clinical health care areas (MIT 5.101.1, N/A). The facility
maintained a standardized cleaning process utilizing hospital-grade chemical
disinfectants specifically intended for clinical environments.
• Clinical staff did not report any concerns regarding access to vital medical equipment or
the availability of sufficient medical supplies (MIT 5.108.1, N/A). All essential equipment
was found to be in proper working order, and the facility maintained an adequate
inventory of clinical supplies to support patient care requirements without interruption.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 46
• We inspected indoor patient waiting
areas. Health care and custody staff
reported existing waiting areas had
sufficient seating capacity (see Photo
17; right). During our inspection, we did
not observe overcrowding in any clinic
indoor waiting areas.
• At the time of our medical inspection,
the institution’s administrative team
reported no ongoing health care facility Photo 17.Sufficient patient waiting area.
improvement program construction Photographed 1-6-2026.
projects. The institution’s health care
management and plant operations manager reported all clinical area infrastructures were
in good working order (MIT 5.999, N/A).
Analysis of Performance Across Inspection Cycles
Figure 5. Health Care Environment, Compliance Scores Across Cycles
81.5%
Inadequate
Adequate
61.9%
55.7% Proficient
Cycle 6 Cycle 7 Cycle 8
Source: OIG SVSP Cycle 6 and Cycle 7 Medical Inspection Reports available here: www.oig.ca.gov.
In Cycle 8, SVSP performed above established standards for health care environment, successfully
meeting the requirements for this cycle. The institution exceeded the 75.0 percent compliance
threshold for health care environment, reaching 81.5 percent in Cycle 8. This rating demonstrates
significant improvement following previous inadequate ratings of 61.9 percent in Cycle 6 and 55.7
percent in Cycle 7.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 47
Table 14. Health Care Environment Compliance Test Scores
Scored Answer
Compliance Questions Yes No N/A Yes %
For informational purposes only: Did the clinical health care staff report any
0 0 11 N/A
concerns with maintaining infection control? (5.101.1)
Infection control: Are clinical health care areas appropriately disinfected,
10 1 0 90.9%
cleaned, and sanitary? (5.101.2)
Infection control: Are clinical health care areas completing and maintaining
cleaning logs for all clinical areas and implementing cleaning protocols 11 0 0 100%
during modified programming? (5.101.3)
Infection control: Do clinical health care areas ensure that reusable invasive
medical equipment is properly sterilized or disinfected as warranted? 0 1 10 0
(5.102.1)
Infection control: Do clinical health care areas ensure that reusable non-
invasive medical equipment is properly sterilized or disinfected as 6 0 5 100%
warranted? (5.102.2)
Infection control: Do clinical health care areas contain operable sinks and
10 1 0 90.9%
sufficient quantities of hygiene supplies? (5.103)
Infection control: Does clinical health care staff adhere to universal hand
3 3 5 50.0%
hygiene precautions? (5.104)
Infection control: Do clinical health care areas control exposure to blood-
11 0 0 100%
borne pathogens and contaminated waste? (5.105)
Warehouse, Conex, and other non-clinic storage areas: Does the medical
supply management process adequately support the needs of the medical 1 0 0 100%
health care program? (5.106)
Clinical areas: Does each clinic follow adequate protocols for managing
5 6 0 45.5%
and storing bulk medical supplies? (5.107)
For informational purposes only: Did clinical health care staff report
concerns with access to all vital and properly working medical equipment 0 0 11 N/A
and sufficient medical supplies? (5.108.1)
Clinical areas: Do clinic common areas and exam rooms have essential
8 3 0 72.7%
core medical equipment and supplies? (5.108.2)
Clinical areas: Are the environments in the common clinical areas
11 0 0 100%
conducive to providing medical services? (5.109.1)
Clinical areas: Are the environments in the common non-clinical areas
11 0 0 100%
conducive to providing medical services? (5.109.2)
Clinical areas: Do the clinic exam rooms have adequate space to provide
11 0 0 100%
medical services? (5.110.1)
Clinical areas: Are the clinic exam rooms free of clutter and conducive to
11 0 0 100%
providing medical services? (5.110.2)
Clinical areas: Do clinic exam rooms have working computer stations and
9 2 0 81.8%
well-maintained furniture and accessible medical equipment? (5.110.3)
Clinical areas: Do clinic exam rooms allow for privacy and confidentiality
8 3 0 72.7%
when providing medical services? (5.110.4)
For informational purposes only: Does the institution’s health care
management believe that all clinical areas have physical plant This test is not scored. Please see the
infrastructures that are sufficient to provide adequate health care services? indicator for discussion of this test.
(5.999)
Overall percentage (MIT 5): 81.5%
Source: The Office of the Inspector General medical inspection results available here: www.oig.ca.gov.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 48
Compliance Recommendations
• Health care leadership should determine the root cause(s) for staff not following all
required universal hand hygiene precautions and should implement and monitor
remedial measures as appropriate.
• Health care leadership should determine the root cause(s) for staff not following
equipment and medical supply management protocols and should implement and
monitor remedial measures as appropriate.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 49
Transfers
In this indicator, OIG inspectors examined the transfer process for those patients who
transferred into the institution as well as for those who transferred to other institutions. For
newly arrived patients, our inspectors assessed the quality of health care screenings and the
continuity of provider appointments, specialist referrals, diagnostic tests, and medications. For
patients who transferred out of the institution, inspectors checked whether staff reviewed patient
medical records and determined the patient’s need for medical holds. They also assessed whether
staff transferred patients with their medical equipment and gave correct medications before
patients departed. In addition, our inspectors evaluated staff performance in communicating vital
health transfer information, such as preexisting health conditions, pending appointments, tests,
and specialty referrals. Inspectors further confirmed whether staff sent complete medication
transfer packages to receiving institutions.
Patients returning from an off-site hospitalization or emergency room are at high risk for lapses
in care quality. These patients typically experience severe illness or injury. They require more care
and place a strain on the institution’s resources. In addition, because these patients have complex
medical issues, successful health information transfer is necessary for good quality care. Any
transfer lapse can result in serious consequences for these patients. For patients who returned
from off-site hospitals or emergency rooms, inspectors reviewed whether staff appropriately
implemented recommended treatment plans, administered necessary medications, and scheduled
appropriate follow-up appointments.
Transfers: Case Review Ratings and Results Summary
In this cycle, case review found SVSP performed well in the transfer
process in assessments, interventions, and medication continuity
when patients transferred into the institution and returned from
Case Review Rating
hospitalization. Our clinicians identified opportunities for
PROFICIENT
improvement in notification of the pending specialty appointments
when patients transferred out of the institution. Considering all
factors, the OIG rated the case review component of this indicator
proficient.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 50
Case Review Results
Table 15. Case Review Transfers Results
Significant
Transfer events* Deficiencies† deficiencies‡
67 18 1
* The OIG clinicians reviewed 67 events in 18 cases in which patients transferred into or out of the institution and 33
events in which patients returned from an off-site hospital or emergency room.
† Deficiencies occurred in cases 1, 2, 9, 10, 23, 26, 28–31, and 33.
‡ A significant deficiency occurred in case 30.
Performed Well
OIG clinicians found SVSP performed well in the following areas:
• Transfers In45
• Hospital Returns46
Performed Satisfactorily with Opportunities for Improvement
OIG clinicians found SVSP performed satisfactorily with opportunities for improvement in the
following areas:
• Transfers Out47
OIG clinicians found nurses screened patients appropriately and ensured all patients
transferred with their medical equipment. However, our clinicians identified a pattern of
deficiencies for incomplete transfer screening information, as follows:
o In cases 2, 30, and 31, the nurses did not notify the receiving institution of
pertinent patient hand off communication for routine pending specialty
appointments and wound care orders.
Performed Poorly, Improvement Needed
OIG clinicians found no areas in this indicator in which SVSP performed poorly.
45 Transfer-in deficiencies occurred in cases 9, 26, and 28, none of which were significant.
46 Hospital-returns deficiencies occurred in cases 1, 9, 10, 23, and 33, none of which were significant.
47 Transfer-out deficiencies occurred in cases 2, 29, 30, and 31. A significant deficiency occurred in case 30.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 51
Clinician On-Site Inspection
During the on-site inspection, OIG clinicians interviewed the receiving and release (R&R) RN.
The RN was knowledgeable about the transfer process. The RN reported transfer-out packets are
prepared by the night shift RN. However, on the day of the patient’s departure, the RN will review
the patient’s electronic health record for any updates regarding appointments or medications
prior to the patient transferring out of the institution.
Case Review Recommendations
• Nursing leadership should develop strategies to ensure nurses document pending
specialty referrals for patients transferring to other institutions and should implement
and monitor remedial measures as appropriate.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 52
Transfers: Compliance Ratings and Results Summary
Compliance Rating
SVSP demonstrated an acceptable performance for this
ADEQUATE
indicator. Based on the overall compliance score result of
82.8 percent, the OIG rated the compliance component of
Compliance Score
this indicator adequate.
(82.8%)
Compliance Testing Results
SVSP performed in the proficient range in the following sub-indicators:
• Nursing staff demonstrated proficiency in completing initial health screenings and
answering all screening questions within the required time frame for 24 of 25 patients
(MIT 6.001, 96.0%). For one patient, nursing staff did not document the patient’s weight
in the initial health screening form.
• Nursing staff showed proficiency in completing the assessment and disposition sections
of the initial health screening form for all 24 applicable sampled patients (MIT 6.002,
100%).
SVSP performed in the inadequate range in the following sub-indicators:
• Nursing staff ensured medications were administered or delivered without interruption
for 11 of 21 applicable sampled patients (MIT 6.003, 52.4%). For 10 patients, we found one
or more of the following deficiencies: incomplete documentation of the patient’s reason
for refusing medication or reason for not presenting to the medication line; and no
evidence showing whether the patient refused or received medication.
Compliance On-site Inspection and Discussion:
• During the week of the on-site inspection, SVSP had no patients transferring out who
met the required criteria for testing medications ordered or durable medical equipment
(MIT 6.101, N/A).
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 53
Analysis of Performance Across Inspection Cycles
Figure 6. Transfers, Compliance Scores Across Cycles
82.8% Inadequate
73.6%
Adequate
66.1%
Proficient
Cycle 6 Cycle 7 Cycle 8
Source: OIG SVSP Cycle 6 and Cycle 7 Medical Inspection Reports available here: www.oig.ca.gov.
In Cycle 8, SVSP performed above established standards for Transfers, successfully meeting the
requirements for this cycle The institution exceeded the 75.0 percent compliance threshold for
the Transfers indicator, reaching 82.8 percent in Cycle 8. SVSP’s performance in this cycle
demonstrates significant improvement, following prior improvement from 66.1 percent in Cycle 6
to 73.6 percent in Cycle 7, and is now well into the adequate range, nearing proficiency.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 54
Table 16. Transfers Compliance Test Scores
Scored Answers
Compliance Questions Yes No N/A Yes %
For endorsed patients received from another CDCR institution: Did nursing
staff complete the initial health screening and answer all screening 24 1 0 96.0%
questions within the required time frame? (6.001)
For endorsed patients received from another CDCR institution: When
required, did the RN complete the assessment and disposition section of
the initial health screening form; refer the patient to the TTA if TB signs and 24 0 1 100%
symptoms were present; and sign and date the form on the same day staff
completed the health screening? (6.002)
For endorsed patients received from another CDCR institution: If the
patient had an existing medication order upon arrival, were medications 11 10 4 52.4%
administered or issued without interruption? (6.003)
For patients transferred out of the facility: Do medication transfer packages
include required medications along with the corresponding transfer packet N/A N/A N/A N/A
required documents? (6.101)
Overall percentage (MIT 6): 82.8%
Source: The Office of the Inspector General medical inspection results available here: www.oig.ca.gov.
Compliance Recommendations
• Nursing leadership should develop strategies to ensure nurses administer medications
without interruption to newly arrived patients. Leadership should implement and
monitor remedial measures as appropriate.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 55
Medication Management
In this indicator, OIG inspectors evaluated the institution’s performance in administering
prescription medications on time and without interruption. The inspectors examined this process
from the time a provider prescribed medication until the nurse administered the medication to
the patient. In addition to examining medication administration, our compliance inspectors also
tested many other processes, including medication handling, storage, error reporting, and other
pharmacy processes.
Medication Management: Case Review Ratings and Results
Summary
In this cycle, case review found SVSP performed well in
medication management. SVSP frequently ensured patients
timely received newly prescribed medications, hospital
Case Review Rating
discharge medications, specialized housing medications, and
transfer medications. However, we identified opportunities for PROFICIENT
improvement in which nursing staff did not always administer
chronic care medications timely or notify a provider with
abnormal blood sugar results. Considering all factors, the OIG
rated the case review component of this indicator proficient.
Case Review Results
Table 17. Case Review Medication Management results
Medication Significant
Events* Deficiencies† Deficiencies‡
130 17 7
* The OIG clinicians reviewed 130 events in 28 cases related to medications and found 17 medication deficiencies, seven
of which were significant. Medication events occurred in cases 1, 2, 8, 9–27, 29–33, and 49.
† Medication deficiencies occurred in cases 1, 2, 10, 11, 13, 14, 16, 19–21, 24, 29, and 33.
‡ Significant deficiencies occurred cases 10, 14, 24, and 33.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 56
Performed Well
OIG clinicians found SVSP performed well in the following areas:
• Newly Prescribed Medications48
• Hospital Discharge Medications49
• Specialized Medical Housing Medications50
• Transfer Medications51
Performed Satisfactorily with Opportunities for Improvement
Our clinicians found SVSP performed satisfactorily with opportunities for improvement in the
following area:
• Chronic Care Medication52
OIG clinicians found nurses generally administered chronic care medications timely.
However, we found opportunities for improvement in the following cases:
o In case 10, in January, February, and April 2025, the nursing staff did not always
notify the RN or provider of abnormal blood sugar readings for this diabetic
patient. A similar finding occurred in case 33 for a patient in the specialized
medical housing unit.
o In case 14, on one day the patient did not receive medication to treat blood clots
and seizures.
Performed Poorly, Improvement Needed
OIG clinicians found no areas in this indicator in which SVSP performed poorly.
48 Newly prescribed medication deficiencies occurred in case 13 and 24. A significant deficiency occurred in case 24.
49 Hospital discharge medications did not have any deficiencies.
50 A specialized medical housing deficiency occurred in case 33, which was significant
51 A transfer medication deficiency occurred in case 29. We found no significant deficiencies.
52 Chronic care medication deficiencies occurred in cases 1, 10, 11, 13, 14, 16, and 19–21. Significant deficiencies occurred
in cases 10 and 14.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 57
Clinician On-Site Inspection
During the on-site inspection, OIG clinicians
inspected the medication administration areas
in B Yard and C Yard. They observed medication
preparation areas and interviewed LVNs in the
medication administration areas. The LVNs
reported they usually do not attend the morning
huddle because medication pass occurs at the
same time. However, they stated they would
contact the provider if they had any medication
concerns or issues. In B yard, two LVNs conduct
medication administration on the morning shift,
and one handles the evening shift. C yard
similarly staffed two medication administration
LVNs in the morning shift but staffed two again
on the evening shift.
During the on-site inspection, patients in C yard
had restricted movement. As a result, LVNs
administered medications directly in the
Photo 18.Pharmacy work room.
housing units instead of in the clinic. Nurses Photographed 2-19-26.
pushed the medication cart to each housing unit
and completed medication administration four times per day.
Nursing leadership reported, during the on-site inspection, SVSP self-identified processes to
improve narcotics accountability and LVN documentation in the MAR for patients who refused
to come to the medication window. Additionally, SVSP now requires nurses to clearly include the
reason in the MAR when they document “no show/no barrier” as the reason for not administering
a patient’s medications.
Case Review Recommendations
The OIG offers no case review recommendations for this indicator.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 58
Medication Management: Compliance Ratings and Results
Summary
Compliance Rating
SVSP presents substantial opportunities for improvement in
INADEQUATE
this indicator. Based on the overall compliance score result of
61.3 percent, the OIG rated the compliance component of this
Compliance Score
indicator inadequate.
(61.3%)
Compliance Testing Results
SVSP performed in the proficient range in the following sub-indicators:
• The institution showed proficiency in making newly ordered prescription medications
and hospital discharge medications available to patients within the required time frames
for all sampled patients (MIT 7.002.1, 100% and MIT 7.003.1, 95.8%). For one patient, the
provider did not order the hospital discharge medications within the required time frame.
• The institution appropriately stored and secured narcotic medications in all 11 applicable
clinic and medication line locations (MIT 7.101, 100%).
• Staff successfully stored valid, unexpired medications in all 12 medication line locations
(MIT 7.104 100%).
• SVSP followed general security, organization, and cleanliness management protocols in
its main and remote pharmacies (MIT 7.108, 100%).
• The institution properly stored refrigerated or frozen medications in its main and remote
pharmacies (MIT 7.110, 100%).
SVSP performed in the inadequate range in the following sub-indicators:
• Only six of 20 applicable patient samples received chronic care medications within
required time frames (MIT 7.001, 30.0%). In 14 patient samples, we found one or more of
the following deficiencies: incomplete documentation of the patient’s reason for refusing
medication or reason for not presenting to the medication line; chronic care medications
were not timely made available to the patients; and KOP medications were not issued
within policy time frames.
• The institution administered or issued newly ordered prescription medications within
required time frames for 15 of 25 patients (MIT 7.002.2, 60.0%). For 10 patients, we found
one or more of the following deficiencies: nursing staff did not administer direct
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 59
observation therapy (DOT) medication according to the provider’s order; incomplete
documentation of the patient’s reason for refusing medication or reason for not
presenting to the medication line; and KOP medications were not issued within the
policy time frame.
• The institution’s pharmacy made available post-hospitalization medication orders within
the required time frame for only nine of 22 applicable sampled patients (MIT 7.003.2,
40.9%). For 13 patients, we found one or more of the following deficiencies: medications
were not timely made available; and the pharmacy was not timely in filling and
dispensing medications as ordered.
• The institution administered or issued post-hospitalization medication orders within the
required time frames for nine of 24 applicable sampled patients (MIT 7.003.3, 37.5%). In
15 patients, we found one or more of the following deficiencies: no evidence showing
whether the patient refused or received medication; incomplete documentation of the
patient’s reason for refusing medication; nursing staff failed to deliver medication to the
patient by the ordering provider’s administration date; and KOP medications were not
issued within policy time frames.
• The institution administered or delivered medications without interruption to patients
transferring within the institution for 11 of 25 patients (MIT 7.005, 44.0%). For 14
patients, we found one or more of the following deficiencies: incomplete documentation
of the patient’s reason for refusing medication or reason for not presenting to the
medication line; and no evidence showing whether the patient refused or received
medication.
• The institution administered or delivered
medications without interruption to patients
laying over at SVSP for six of 10 sampled
patients (MIT 7.006, 60.0%). For four patients,
we found incomplete documentation of the
patient’s reason for refusing medication.
• SVSP appropriately stored and secured non-
narcotic medications in only six of 12 clinic and
medication line locations (MIT 7.102, 50.0%). In
six locations, we found one or more of the
following deficiencies: medication storage area
was unsanitary; the medication area lacked a
clearly labeled designated area for refrigerated
medications to be returned to the pharmacy;
and nurses did not maintain unissued Photo 19.Nurses did not maintain unissued
medication in its original labeled packing.
medication in its original labeled packing (see
Photographed 1-5-2026.
Photo 19; right).
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• Staff kept medications protected from physical, chemical, and temperature
contamination in four of 12 clinic and medication line locations (MIT 7.103, 33.3%). In
eight locations, we found one or more of the following deficiencies: several medication
refrigerators were unsanitary (see Photo 20; below); staff did not consistently record the
room temperature; and external and internal medications were not stored separately.
• Nurses exercised proper hand hygiene
and contamination control protocols in
four of six applicable locations (MIT 7.105,
66.7%). In two locations, some nurses
neglected to wash or sanitize hands when
required. These occurrences included
before preparing and administering
medications, or before each subsequent re-
gloving.
• Staff in two of three applicable
medication preparation and
Photo 20.Unsanitary medication refrigerator.
Photographed 1-6-2026. administration areas showed appropriate
administrative controls and protocols
when preparing medications for patients (MIT 7.106, 66.7%). In one location, staff failed
to demonstrate the appropriate process to reconcile new medication orders. Of note,
during the on-site inspection, a majority of the nursing staff administering the
medications were employed as contractors. Therefore, OIG took exemption in
interviewing and observing medication administration processes performed by non-
regular nursing registry staff.
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Cycle 8, Salinas Valley State Prison | 61
• Staff in three of five applicable medication areas used appropriate administrative controls
and protocols when distributing medications to their patients (MIT 7.107, 60.0%). In two
locations, we found one or more of the following deficiencies: we observed a medication
nurse who did not always ensure patients swallowed DOT medications; and medication
administration occurred outside of the distribution time frame in one yard.
• SVSP properly stored nonrefrigerated medication in one of two pharmacy location (MIT
7.109, 50.0%). In one location, we found staff beverages kept in the medication storage
area.
• The pharmacist-in-charge (PIC) did not properly account for narcotic medications stored
in the main pharmacy (MIT 7.111, zero). Specifically, pharmacy staff did not appropriately
complete the medication storage area inspection checklist (CDCR 7477-B) or the
automated drug delivery system medication storage inspection checklist (CDCR 7477-C).
• We examined 25 medication error reports. For 17 reports, the PIC did not initiate the
medication follow-up report timely (MIT 7.112, 32.0%).
The following test(s) are not scored, but are reported for informational purposes:
• In addition to testing the institution’s self-reported medication errors, our inspectors
also followed up on any significant medication errors found during compliance testing.
We did not score this test; we provide these results for informational purposes only. At
SVSP, the OIG did not find any applicable medication errors (MIT 7.998, N/A).
• The OIG interviewed patients in restricted housing units to determine whether they had
immediate access to their prescribed asthma rescue inhalers or nitroglycerin
medications. All 10 applicable patients interviewed indicated they had access to their
rescue medications (MIT 7.999, N/A).
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 62
Analysis of Performance Across Inspection Cycles
Figure 7. Medication Management, Compliance Scores Across Cycles
Inadequate
67.8%
62.5% 61.3%
Adequate
Proficient
Cycle 6 Cycle 7 Cycle 8
Source: OIG SVSP Cycle 6 and Cycle 7 Medical Inspection Reports available here: www.oig.ca.gov.
In Cycle 8, SVSP performed below established standards for Medication Management,
highlighting significant opportunities for improvement. The institution did not meet the 75.0
percent compliance threshold for Medication Management, attaining only 61.3 percent in
Cycle 8. This follows a downward trend from 67.8 percent in Cycle 6 and 62.5 percent in Cycle 7,
indicating performance in this indicator continues to regress.
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Cycle 8, Salinas Valley State Prison | 63
Table 18. Medication Management Compliance Test Scores
Scored Answer
Compliance Questions Yes No N/A Yes %
Did the patient receive all chronic care medications within the required time
frames or did the institution follow departmental policy for refusals or no- 6 14 5 30.0%
shows? (7.001)
Did health care staff make available, new order prescription medications to
6 0 19 100%
the patient within the required time frames? (7.002.1)
Did health care staff administer or issued new order prescription
15 10 0 60.0%
medications to the patient within the required time frames? (7.002.2)
Upon the patient’s discharge from a community hospital: Did the provider
23 1 1 95.8%
order the medications within required time frames? (7.003.1)
Upon the patient’s discharge from a community hospital: Were all ordered
medications made available to the patient within required time frames? 9 13 3 40.9%
(7.003.2)
Upon the patient’s discharge from a community hospital: Were all ordered
medications administer or issued to the patient within required time frames? 9 15 1 37.5%
(7.003.3)
For patients received from a county jail: Did the provider order the
N/A N/A N/A N/A
medications within required time frames? (7.004.1)
For patients received from a county jail: Were all medications made
N/A N/A N/A N/A
available to the patient within the required time frames? (7.004.2)
For patients received from a county jail: Were all ordered medications
N/A N/A N/A N/A
administer or issued to the patient within required time frames? (7.004.3)
Upon the patient’s transfer from one housing unit to another: Were
11 14 0 44.0%
medications continued without interruption? (7.005)
For patients en route who lay over at the institution: If the temporarily
housed patient had an existing medication order, were medications 6 4 0 60.0%
administered or delivered without interruption? (7.006)
All clinical and medication line storage areas for narcotic medications: Does
the institution employ strong medication security controls over narcotic 11 0 1 100%
medications assigned to its storage areas? (7.101)
All clinical and medication line storage areas for non-narcotic medications:
Does the institution properly secure and store non-narcotic medications in 6 6 0 50.0%
the assigned storage areas? (7.102)
All clinical and medication line storage areas for non-narcotic medications:
Does the institution keep non-narcotic medication storage locations free of 4 8 0 33.3%
contamination in the assigned storage areas? (7.103)
All clinical and medication line storage areas for non-narcotic medications:
Does the institution safely store non-narcotic medications that have yet to 12 0 0 100%
expire in the assigned storage areas? (7.104)
Medication preparation and administration areas: Do nursing staff employ
and follow hand hygiene contamination control protocols during medication 4 2 6 66.7%
preparation and medication administration processes? (7.105)
Medication preparation and administration areas: Does the institution
employ appropriate administrative controls and protocols when preparing 2 1 9 66.7%
medications for patients? (7.106)
Medication preparation and administration areas: Does the institution
employ appropriate administrative controls and protocols when 3 2 7 60.0%
administering medications to patients? (7.107)
Pharmacy: Does the institution employ and follow general security,
organization, and cleanliness management protocols in its main and remote 2 0 0 100%
pharmacies? (7.108)
Pharmacy: Does the institution’s pharmacy properly store non-refrigerated
1 1 0 50.0%
medications? (7.109)
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 64
Pharmacy: Does the institution’s pharmacy properly store refrigerated or
2 0 0 100%
frozen medications? (7.110)
Pharmacy: Does the institution’s pharmacy properly account for narcotic
0 1 1 0
medications? (7.111)
Pharmacy: Does the institution follow key medication error reporting
8 17 0 32.0%
protocols? (7.112)
For Information Purposes Only: During compliance testing, did the OIG find
This test is not scored. Please see the
that medication errors were properly identified and reported by the
indicator for discussion of this test.
institution? (7.998)
For Information Purposes Only: Pharmacy: Do patients in restricted housing
This test is not scored. Please see the
units have immediate access to their KOP prescribed rescue inhalers and
indicator for discussion of this test.
nitroglycerin medications? (7.999)
Overall percentage (MIT 7): 61.3%
Source: The Office of the Inspector General medical inspection results available here: www.oig.ca.gov.
Compliance Recommendations
• Health care leadership should develop, implement, and monitor strategies to ensure staff
timely make available and administer medications to patients as well as accurately
document the medication administration record (MAR) summaries, as described in
CCHCS policy and procedures.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 65
Preventive Services
In this indicator, OIG compliance inspectors tested whether the institution offered or provided
cancer screenings, tuberculosis (TB) screenings, influenza vaccines, and other immunizations. If
the department designated the institution as being at high risk for coccidioidomycosis (Valley
Fever), we tested the institution’s performance in transferring out patients quickly. The OIG rated
this indicator solely according to the compliance score. Our case review clinicians do not rate this
indicator.
Preventive Services: Compliance Ratings and Results Summary
Compliance Rating
SVSP performed well, achieving a proficient compliance
PROFICIENT
rating in this indicator. Based on the overall compliance
score result of 86.1 percent, the OIG rated the compliance
Compliance Score
component of this indicator proficient.
(86.1%)
Compliance Testing Results
SVSP performed in the proficient range in the following sub-indicators:
• The institution demonstrated proficiency in screening patients for tuberculosis (TB) for
all 25 patients (MIT 9.003, 100%).
• The institution demonstrated proficiency in offering influenza during the most recent
completed influenza season for 24 of 25 patients (MIT 9.004, 96.0%). For one patient, the
record contained no evidence of a signed refusal form in the patient’s medical record.
• The institution demonstrated proficiency in offering colorectal cancer screening to 23 of
25 patients (MIT 9.005, 92.0%). For two patients, the record contained no evidence
indicating either that the patient was offered, completed, or refused a fecal
immunochemical test (FIT) in the last 12 months or the patient had a normal colonoscopy
record in the last 10 years.
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Cycle 8, Salinas Valley State Prison | 66
SVSP performed in the adequate range in the following sub-indicators:
• The institution achieved a good compliance score in administering TB medications for
five of six sampled patients (MIT 9.001, 83.3%). For one patient, nursing staff did not
document the patient’s reason for refusing TB medication.
• The institution achieved sufficient performance in offering immunizations to chronic
care patients for 11 of 14 sampled patients (MIT 9.008, 78.6%). For three patients, the
record contained no evidence showing whether chronic care patients received or refused
their pneumococcal vaccinations.
SVSP performed in the inadequate range in the following sub-indicators:
• The institution monitored patients taking TB medications during the treatment period
for four of six sampled patients (MIT 9.002, 66.7%). For two patients, medical staff did not
document and address the required clinical symptoms and potential adverse drug
reactions in the TB screening Evaluation Report.
Analysis of Performance Across Inspection Cycles
Figure 8. Preventative Services, Compliance Scores Across Cycles
Inadequate
86.1%
Adequate
69.7% 69.3%
Proficient
Cycle 6 Cycle 7 Cycle 8
Source: OIG SVSP Cycle 6 and Cycle 7 Medical Inspection Reports available here: www.oig.ca.gov.
In Cycle 8, SVSP performed above established standards for preventive services, successfully
meeting the requirements for this cycle. The institution exceeded the 75.0 percent compliance
threshold for preventive services, reaching a now proficient score of 86.1 percent in Cycle 8. This
rating demonstrates significantly improved performance in this indicator from 69.7 percent in
Cycle 6 and 69.3 percent in Cycle 7.
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Table 19. Preventive Services Compliance Test Scores
Scored Answer
Compliance Questions Yes No N/A Yes %
Patients prescribed TB medication: Did the institution administer the
5 1 0 83.3%
medication to the patient as prescribed? (9.001)
Patients prescribed TB medication: Did the institution monitor the patient
per policy for the most recent 90-day period they were on the medication? 4 2 0 66.7%
(9.002)
Annual TB screening: Was the patient screened for TB within the last year?
25 0 0 100%
(9.003)
Were all patients offered an influenza vaccination for the most recent
24 1 0 96.0%
influenza season? (9.004)
All patients from the age of 45 through the age of 75: Was the patient
23 2 0 92.0%
offered colorectal cancer screening? (9.005)
Female patients from the age of 40 through the age of 74: Was the patient
N/A N/A N/A N/A
offered a mammogram in compliance with policy? (9.006)
Female patients from the age of 21 through the age of 65: Was patient
N/A N/A N/A N/A
offered a pap smear in compliance with policy? (9.007)
Are required immunizations being offered for chronic care patients?
11 3 11 78.6%
(9.008)
Are patients at the highest risk of coccidioidomycosis (valley fever)
N/A N/A N/A N/A
infection transferred out of the facility in a timely manner? (9.009)
Overall percentage (MIT 9): 86.1%
Source: The Office of the Inspector General medical inspection results available here: www.oig.ca.gov.
Compliance Recommendations
• Health care leadership should determine the root cause(s) for challenges to timely
monitoring patients taking TB medications and should implement and monitor
appropriate remedial measures.
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Nursing Performance
In this indicator, the OIG clinicians evaluated the quality of care delivered by the institution’s
nurses, including registered nurses (RN), licensed vocational nurses (LVN), psychiatric
technicians (PT), certified nursing assistants (CNA), and medical assistants (MA). Our clinicians
evaluated nurses’ performance in making timely and appropriate assessments and interventions.
We also evaluated the institution’s nurses’ documentation for accuracy and thoroughness.
Clinicians reviewed nursing performance across many clinical settings and processes, including
sick call, outpatient care, care coordination and management, emergency services, specialized
medical housing, hospitalizations, transfers, specialty services, and medication management. For
some of these areas, we discuss specific nursing performance issues in their related indicators.
The OIG assessed nursing care through case review only and performed no compliance testing
for this indicator.
When summarizing nursing performance, our clinicians understand nurses perform numerous
aspects of medical care. As such, specific nursing quality issues are discussed in other indicators,
such as Emergency Services, Specialty Services, and Specialized Medical Housing.
Nursing Performance: Case Review Ratings and Results Summary
In Cycle 8, OIG clinicians found SVSP nursing staff performed
well in the transfer-in process, hospital return process,
medication management, and correctly identified urgent sick call
Case Review Rating
requests that required a same-day nursing assessment. However,
we found opportunities for improvement in outpatient nursing ADEQUATE
assessments, interventions, documentation, transfer-out,
specialty services, and specialized medical housing. Additionally,
OIG clinicians identified nurses needed significant improvement
in wound care and emergency care. Considering all factors, the
OIG rated this indicator adequate.
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Case Review Results
Table 20. Case Review Nursing Performance Results
Nursing Significant
Encounters* Deficiencies† Deficiencies‡
275 102 19
* We reviewed 275 nursing encounters in 42 cases. Of the nursing encounters we reviewed, 78 were in the outpatient
setting.
† Deficiencies occurred in cases 1–5, 8–11, 19, 20, 22, 23, 26, 28, 30–33, 36, 39, 42, 43, 45, and 49.
‡ Significant deficiencies occurred in cases 1, 2, 5, 9, 10, 20, 22, 30, and 49.
Table 21. Case Review Outpatient Nursing Performance Results
Outpatient Nursing Significant
Encounters* Deficiencies† Deficiencies‡
78 35 11
* Nursing outpatient encounters occurred in cases 1, 2, 8–11, 13, 18–20, 22, 23, 25, and 35–48. In the total number of
nursing outpatient events, 49 were sick call events.
† The outpatient nursing performance deficiencies occurred in cases 2, 9–11, 20, 22, 23, 36, 39, 42, 43, and 45.
‡ Significant deficiencies occurred in cases 9, 10, and 20.
Performed well
OIG clinicians found SVSP nurses performed well in the following areas:
• Hospital Returns53
OIG clinicians found nurses frequently performed appropriate assessments and
contacted providers promptly. Please refer to the Transfers indicator for further details.
• Transfer-in54
Nursing staff performed well in assessments, interventions, and medication continuity
when patients transferred into the institution. Our clinicians found no significant
deficiencies and no patterns of deficiencies for nurses handling patients transferring into
the institution. Please refer to the Transfers indicator for further details.
53 Hospital return nursing performance deficiencies occurred in cases 1, 9, 10, and 33, none of which were significant.
54 Transfer-in nursing performance deficiencies occurred in cases 9, 26, and 28, none of which were significant.
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• Medication Management
SVSP nurses generally administered medications as ordered, and patients frequently
received their KOP medications without delay. Please refer to the Medication
Management indicator for further details.
Performed Satisfactorily with Opportunities for Improvement
OIG clinicians found SVSP nurses performed satisfactorily with opportunities for improvement
in the following areas:
• Outpatient Nursing Assessment, Interventions, and Documentation
Nurses generally performed adequate assessments, interventions, and documentation.
Additionally, nurses almost always triaged sick call requests timely and assessed patients
timely.55 However, we found opportunities for improvement in the following cases:
o In case 10, the patient was evaluated at the hospital and had an incision &
drainage to the wound on the left arm.56 The RN triaged the sick call slip the day
after the patient returned from the hospital, and the patient requested a dressing
change to the left arm. The nurse inappropriately scheduled the patient to be
seen within one business day instead of assessing the patient on the same day.
o In case 11, an RN assessed the patient for a sick call complaint of chronic lower
back pain and leg pain. The RN did not subjectively assess KOP medication
compliance, perform a back joint inspection and assessment, or perform a range
of motion.57
o In case 20, the RN assessed the patient for a follow-up appointment after the
patient was evaluated in the TTA and had received a breathing treatment for
shortness of breath and wheezing. At the RN follow-up appointment, the nurse
documented the patient had wheezing but no shortness of breath. However, the
nurse did not inform the provider of the wheezing for further plan of care.
Additionally, the RN did not assess a full set of vital signs to include the heart
rate, temperature, and oxygen saturation.
55 In the outpatient setting, our clinicians reviewed 49 sick call events and identified 22 deficiencies, two of which were
significant. The sick call deficiencies occurred in cases 2, 9–11, 20, 22, 23, 36, 39, 42, 43, and 45. Significant deficiencies
occurred in case 20.
56 Incision & drainage is a minor surgical procedure used to treat abscesses, boils, or infected cysts by cutting into the skin
and allowing fluid to drain.
57 KOP means “keep-on-person” and refers to medications a patient can keep and self-administer according to the
directions provided.
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SVSP nurses performed sufficiently with completing accurate documentation. However,
OIG clinicians identified 14 documentation deficiencies, none of which were
significant.58 The following is an example.
o In case 42, the sick call nurse evaluated the patient with a complaint of toenail
fungus. The nurse documented a follow-up appointment was required; however,
the order was not initiated. Furthermore, the nurse did not specify with whom
the follow-up needed to occur.
• Care Coordinators and Care Managers
OIG clinicians reviewed four cases in which a care coordinator or care manager assessed
the patients, and we identified five deficiencies, four of which were significant.59 All the
deficiencies occurred in one case. The following is an example:
o In case 10, for the months of April, May, and June 2025, the patient intermittently
attended weekly diabetic care management visits. The OIG clinicians identified a
pattern in which nurses did not document reviewing the abnormal blood sugar
trends, did not assess the patient, and did not provide interventions when
warranted, including notifying the provider of abnormal findings. Additionally,
nurses did not always document vital signs during these encounters.
• Transfer-Out60
OIG clinicians found nurses performed satisfactorily in the transfer-out process. Our
clinicians identified opportunities for improvement in notification of the pending
specialty appointments when patients transferred out of the institution. Please refer to
the Transfers indicator for further details.
• Specialized Medical Housing
SVSP nurses provided sufficient care in the correctional treatment center (CTC). Nurses
generally performed good assessments and interventions; however, we identified
opportunities for improvement in nursing performance in the specialized medical
housing setting. Please refer to the Specialized Medical Housing indicator for further
details.
58 Nursing documentation deficiencies occurred in cases 2, 9–11, 20, 22, 23, 36, 39, 42, 43, and 45.
59 Care coordination and care manager events occurred in cases 2, 9, 10, and 18. All deficiencies occurred in case 10.
60 Transfer-out nursing performance deficiencies occurred in cases 2, 30, and 31. A significant deficiency occurred in case
30.
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• Specialty Services
Nurses generally performed appropriate assessments, interventions, and documentation
for patients returning from off-site specialty service appointments; however, we
identified opportunities for nursing improvement related to specialty services. Please
refer to the Specialty Services indicator for further details.
Performed Poorly, Improvement Needed
OIG clinicians found SVSP nurses performed poorly in the following areas:
• Wound Care
We reviewed three cases in which nurses provided wound care to patients, and we
identified four deficiencies, two of which were significant.61 Nurses performed
incomplete assessments and poor documentation of wounds. The following are
significant deficiencies:
o In case 9, nurses frequently performed daily wound care to the right elbow for the
month of June. Nurses documented the patient had necrotic tissue but did not
document the color of wound drainage and did not notify the physician of the
abnormal findings.62 Additionally, the nurses inconsistently documented the
number of wounds to the right elbow, and the LVN did not notify an RN or
physician regarding abnormal wound findings. Lastly, an RN did not perform a
final wound assessment to determine whether the wound was healed.
o In case 10, the patient had an order to start daily wound care dressing changes to
the left arm for eight days. However, nursing staff did not perform the wound
dressing change on multiple days. Additionally, the patient was seen in the RN
clinic for a dressing change, and the nurse documented two new wound areas to
the left arm. However, the nurse did not assess vital signs, assess the new wound
areas to include measurements, redness, and pain level during the encounter.
• Emergency Services
OIG clinicians found SVSP nurses needed significant improvement in nursing
assessments, interventions, and documentation during emergency events. Please refer to
the Emergency Services indicator for further details.
61 Wound care events occurred in cases 2, 9, and 10. Deficiencies occurred in cases 2, 9, and 10. Significant deficiencies
occurred in cases 9 and 10.
62 Necrotic tissue is dead, non-viable tissue resulting from cell death caused by infection, toxins, or trauma.
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Clinician On-Site Inspection
During the on-site
inspection, the OIG
clinicians interviewed
nursing staff in the
outpatient clinics in C and
B yards, medication areas,
telemedicine, triage and
treatment area (TTA), CTC,
and the receiving and
release (R&R) areas. We
attended organized huddles
with the care teams.
At the on-site inspection, C
yard had restricted patient
Photo 21.B yard clinic examination room.
movement, and all patients Photographed 2-20-26.
were escorted by custody
staff for healthcare
appointments. SVSP reported nursing had a backlog of 10 RN appointments and seven LVN
appointments. The RN reported, due to the challenges with the restricted patient movement, RNs
extended their work day to accommodate all scheduled patients for that day.
During our on-site inspection, we met with the chief nurse executive (CNE), outpatient director of
nursing (DON), and the inpatient DON, who was acting in this role during this time. Nursing
leadership discussed improvement plans for completing emergency response checklists,
documenting medication administration for patients who do not arrive to pick up their
medications and completing the scheduled RN sick call face-to-face assessments each day as
scheduled, even with the restricted patient movement. Nursing leadership reported challenges
with several nursing staff and supervisors being on long term leave. Registry nursing staff was
utilized to fill shifts, but using registry staff was challenging because these staff only receive one
week of training, which is the standard training by CCHCS.
Case Review Recommendations
• Nursing leadership should develop strategies to ensure nurses thoroughly document
wound care assessments, including clinical appearance of the wound, surrounding tissue,
and measurements. Leadership should implement and monitor remedial measures as
appropriate.
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Provider Performance
In this indicator, OIG clinicians evaluated the quality of care delivered by the institution’s
providers: physicians, physician assistants, and nurse practitioners. We assessed the institution’s
providers’ performance in evaluating, diagnosing, and managing their patients properly. We also
examined provider performance across several clinical settings and programs, including
emergency services, outpatient care, chronic care, specialty services, intake, transfers,
hospitalizations, and specialized medical housing. The OIG assessed provider care through case
review only and performed no compliance testing for this indicator.
Provider Performance: Case Review Ratings and Results Summary
Case review found SVSP providers delivered good care for the
patients, as with the previous cycle. Providers generally made
appropriate evaluations, diagnosed medical conditions correctly,
Case Review Rating
and managed chronic conditions effectively. They referred
patients to specialists and for higher level of care when medically ADEQUATE
indicated. However, the providers inconsistently completed
clinical documentations for on-call shifts and nursing co-
consultations, and only occasionally sent complete patient test
result notification letters. After careful consideration of all
provider performance factors, the OIG rated this indicator adequate.
Case Review Results
Table 22. Case Review Provider Performance Results
Provider Significant
Encounters* Deficiencies† Deficiencies‡
148 58 15
*OIG reviewed 148 providers encounters.
† Deficiencies occurred in cases 1, 2, 9, 11, 13–25, 33, and 49.
‡ Significant deficiencies occurred in cases 9, 13–15, 20, 22–24, and 33.
Table 23. Provider Performance Detailed Cases Results
Total Detailed
Cases Reviewed Proficient Adequate Inadequate
20 0 18 2
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Performed Well
OIG clinicians found SVSP providers performed well in the following areas:
• Provider Continuity63
• Specialty Services64
Performed Satisfactorily with opportunities for improvement
OIG clinicians found SVSP providers performed satisfactorily with opportunities for
improvement in the following areas:
• Outpatient Assessment and Decision-Making
Providers generally made appropriate assessments and sound medical decisions for their
patients. Most of the time, providers diagnosed medical conditions correctly, ordered
appropriate tests, and referred their patients to specialists when medically indicated.
However, OIG clinicians identified 14 deficiencies related to poor medical assessments
and decision-making, two of which were significant.65 The following is an example:
o In case 13, the provider evaluated the patient for breast enlargement; however,
the provider did not examine the patient’s breasts.
• Emergency Care
Providers managed patients in the TTA with urgent or emergent conditions
appropriately and were available for consultations with TTA staff. However, the providers
sometimes did not document progress notes in the EHRS. OIG clinicians identified 20
deficiencies related to documenting progress notes when consulting with nursing staff in
the TTA, one of which was significant.66 We discuss these deficiencies further in the
Emergency Care indicator. The following is an example:
o In case 20, the patient went to the TTA for difficulty urinating, and the TTA
nurse notified the provider. However, the provider did not document a progress
note for this event.
63 OIG clinicians identified no deficiencies in this sub-indicator.
64 OIG clinicians identified two minor deficiencies in cases 17 and 25.
65 Deficiencies occurred in cases 9, 11, 13, 14, 20, 22, 23, and 49. Significant deficiencies occurred in cases 9 and 13.
66 Deficiencies occurred in cases 1, 9, 16, 18, 19, 20, 21, 22, 23, and 25. A significant deficiency occurred in case 20.
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• Review of Records
Providers generally reviewed the health records for provider-patient encounters.
Providers focused on any new laboratory results, encounters with specialists,
hospitalization reconciliations, and medications that were new or needed renewing.
However, the OIG clinicians identified three significant deficiencies related to review of
hospital records and one minor deficiency related to review of an x-ray report.67 The
following is an example:
o In case 22, the provider reviewed the hospital discharge summary for the patient
with syncope and pulmonary embolism.68 The hospitalist recommended the
patient should follow up with a hematology specialist concerning the duration of
treatment with a blood thinning medication. However, the provider did not refer
the patient to a specialist and did not document a rationale for not referring the
patient. Furthermore, the provider did not order a low bunk chrono for the
patient taking a blood thinning medication and with a history of fall and
syncope.69
• Specialized Medical Housing
Providers evaluated the patients in correctional treatment center (CTC) timely and
appropriately. However, OIG clinicians identified six deficiencies, two of which were
significant. We discuss these deficiencies further in the Specialized Medical Housing
indicator.70 The following is an example:
o In case 33, the provider evaluated the patient and “noted distended” ascites
during the CTC rounds but did not review the patient’s vital signs.
Performed Poorly, Improvement Needed
OIG clinicians found SVSP performed poorly with improvement needed in the following areas:
• Chronic Care
While providers generally managed patients’ chronic health conditions, such as
hypertension, diabetes, asthma, hepatitis C infection, and cardiovascular disease, we
67 Deficiencies occurred in cases 2, 22, and 23. Significant deficiencies occurred in cases 22 and 23.
68 Syncope is a transient loss of consciousness, which can be caused by insufficient blood flow to the brain. A pulmonary
embolism is a life-threatening condition caused by a blood clot blocking an artery in the lung and requires treatment with
blood thinning medications.
69 A low bunk chrono is an order for a patient to have a low positioned bed to prevent falls.
70 Deficiencies occurred in cases 33 and 49. Two significant deficiencies occurred in case 33.
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found important lapses in care. OIG clinicians identified six deficiencies, four of which
were significant.71 The following are examples:
o In case 24, the provider evaluated the patient with hypertension and documented
an elevated blood pressure. The provider did not develop a plan to address the
elevated blood pressure.
o In case 33, the provider evaluated the patient during an admission history and
physical to the CTC. The provider documented: “Recent glucose 499 on 412, 543
on 9/17. On insulin glargine 6 units daily. Monitor, increase insulin glargine to 8
units, adjust as necessary.” However, the provider did not order regular blood
fingerstick tests to monitor the patient’s elevated blood sugars.
• Documentation Quality
Documentation is important because it shows the provider’s thought process during
clinical decision-making for all health care staff to access patient information to provide
care timely. When contacted by nurses, providers often missed documenting the
interactions. The OIG clinicians identified 29 deficiencies, four of which were
significant.72 The following are examples:
o In case 9, the provider documented a TTA progress note 48 days after the
encounter. Furthermore, the provider did not follow the “late entry”
documentation procedure as per CCHCS policy.
o In case 19, the TTA RN called the provider for consultation for the patient
complaining of nausea and light headache. The provider ordered medication,
Zofran, for nausea. After taking medication, the patient complained of trouble
breathing. The nursing staff performed an EKG and orthostatic vitals, and the
provider recommended to increase hydration and follow up on RN line in two
days.73 However, the provider did not document a progress note.
71 Deficiencies occurred in cases 15, 17, 24, 33, and 49. Significant deficiencies occurred in cases 15, 24, and 33.
72 Deficiencies occurred in cases 1, 2, 9, 16, 18, 19, 20, 21, 22, 23, 24, 25, and 49. Significant deficiencies occurred in cases
20, 23, and 24.
73 An EKG is an electrocardiogram. This non-invasive test measures and records the electrical impulses from the heart and
is used to help diagnose heart problems. Orthostatic vitals mean the blood pressure and pulse measurements are recorded
in three separate positions: laying down, sitting, and standing.
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• Patient Notification Letters
Providers needed improvement in relaying diagnostic test result letters to their patients.
Providers often sent incomplete patient test result notification letters or did not send
them at all.74 We further discuss these deficiencies in the Diagnostic Services indicator.
The following are examples:
o In case 14, the provider reviewed the test result for a blood level of a seizure
medication. However, the test was not performed, and the provider erroneously
sent the patient letter with the results as “within normal limits.”
o In case 18, the provider reviewed and signed the x-ray report. However, the
provider did not create a patient result notification letter in EHRS.
o In case 22, the provider endorsed the laboratory test results and created a patient
result notification letter. However, the letter did not include whether the results
were unchanged, or within normal limits, or as expected, or whether additional
testing was required.
Clinician On-Site Inspection
OIG clinicians attended morning huddles led by clinic providers and observed good attendance
and interactions by patient care team members. OIG clinicians interviewed medical leadership
and providers during the on-site inspection. The clinic providers expressed good support by the
medical leadership. Medical leadership stated they rely on many medical providers from the
registry for staffing despite pay differential programs to attract providers, due to the high cost of
Photo 22.TTA treatment room. Photo 23.Telemedicine equipment for providers.
Photographed 2-19-26. Photographed 2-19-26.
74 Deficiencies occurred in cases 8, 9, 10, 11, 14, 15, 16, 17, 18, 19, 22, 23, 32, and 33. A significant deficiency occurred in
case 14.
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living in the area and the high-risk populations in the institution. The medical leadership
mentioned they initiated training providers on the clinical documentation expectations and
started a quality improvement audit on the providers’ on-call progress note documentations.
Case Review Recommendations
• Medical leadership should continue auditing and monitoring to ensure providers timely
document appropriate progress notes for consultations with nursing staff during the
clinic and on-call hours for clear communication and collaboration with the patient care
team and continuity of patient care.
• Medical leadership should develop, implement, and monitor strategies to ensure
providers document individual treatment goals and follow the patients’ progress when
managing chronic conditions such as hypertension and diabetes.
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Specialized Medical Housing
In this indicator, OIG inspectors evaluated the quality of care in the specialized medical housing
units. We evaluated the performance of the medical staff in assessing, monitoring, and
intervening for medically complex patients requiring close medical supervision. Our inspectors
also evaluated the timeliness and quality of provider and nursing intake assessments and care
plans. We assessed staff members’ performance in responding promptly when patients’
conditions deteriorated and looked for good communication when staff consulted with one
another while providing continuity of care. At the time of our inspection, SVSP’s specialized
medical housing consisted of a correctional treatment center (CTC).
Specialized Medical Housing: Case Review Ratings and Results
Summary
Case review found both SVSP providers and nurses provided
sufficient care in the CTC. Nurses generally performed good
assessments, frequently rounded on their patients, and usually
Case Review Rating
provided good interventions. The institution also performed well
in medication management. However, we did identify some ADEQUATE
opportunities for improvement in provider and nursing
performance in the specialized medical housing setting.
Considering all factors, the OIG rated this indicator adequate.
Case Review Results
Table 24. Case Review Specialized Medical Housing Results
Significant
CTC events* Deficiencies† deficiencies‡
45 15 4
* We reviewed four CTC cases that included 15 provider encounters and 14 nursing encounters. Due to the frequency of
nursing and provider contacts in the specialized medical housing unit, we bundle up to two weeks of patient care into a
single event.
† Deficiencies occurred in cases 32, 33, and 49.
‡ Significant deficiencies occurred in cases 33 and 49.
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Performed Well
OIG clinicians found SVSP performed well in the following area:
• Medication Management75
Performed Satisfactorily with Opportunities for Improvement
Our clinicians found SVSP performed satisfactorily with opportunities for improvement in the
following areas:
• Provider Performance
Providers generally delivered good care in CTC. OIG clinicians found providers always
completed history and physicals (H&Ps) timely and generally made appropriate
assessment and decisions. However, we identified six deficiencies in managing patients’
chronic medical conditions. One minor deficiency involved failure to document an
interaction when contacted by a nurse, one minor deficiency related to not reviewing
vital signs, and two minor deficiencies related to medical assessment and decision-
making. The remaining two deficiencies were significant.76 The following are examples:
o In case 33, this patient underwent an ultrasound-guided paracentesis, and a
provider ordered an oncology follow-up for liver cancer.77 However, the provider
did not ensure the patient had an order for the regular paracentesis to occur
every two weeks.
o In case 49, the provider evaluated the patient during an admission history and
physical examination with documentation of high sugar readings. However, the
provider did not order regular blood finger sticks to monitor the patient’s blood
sugars
• Nursing Performance78
OIG clinicians found CTC nurses completed timely admission assessments, conducted
rounds appropriately, and generally provided satisfactory care. However, we identified a
pattern of deficiencies related to incomplete nursing assessments and documentation.
The following are examples:
75 Medication administration deficiencies occurred in cases 32, 33, and 49. Significant deficiencies occurred in cases 32
and 33.
76 Deficiencies occurred in cases 33 and 49. The significant deficiencies occurred in case 33.
77 Ultrasound-guided paracentesis is a medical procedure where a doctor puts a thin needle or small tube into the
abdomen to remove fluid that has built up there.
78 Nursing performance deficiencies occurred in cases 32, 33, and 49. A significant deficiency occurred in case 49.
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o In case 33, this patient with a history of end stage liver disease had abdominal
ascites and required a procedure to drain the fluid.79 The nurses did not monitor
the patient’s weight, and they inconsistently documented the abdomen’s
appearance. Some nurses documented the abdomen was soft and others
documented it was firm and distended.
o In case 49, the patient with a history of chronic kidney disease and hypertension
complained of chest pains with radiation to the arm. However, the nurse did not
immediately perform a physical assessment, instead delaying until one hour later
when the patient complained again of chest pain.
Performed Poorly, Improvement Needed
OIG clinicians found no areas in this indicator in which SVSP performed poorly.
Clinician On-Site Inspection
Our clinicians toured the CTC and interviewed
nursing staff. At the time of the on-site
inspection, CTC housed medical and mental
health patients. Twelve medical beds were
occupied. The CTC had 24-hour nursing
coverage, which included three RNs.
During business hours, the CTC had a
designated provider, Monday through Friday,
and nursing staff reported providers reconciled
recommendations and placed appropriate
Photo 24.CTC negative pressure room.
orders for patients returning from specialist Photographed 2-20-26.
appointments and community hospitalizations.
After hours, the nurses contacted the on-call provider to obtain verbal orders as needed.
Case Review Recommendations
The OIG offers no case review recommendations for this indicator.
79 Abdominal ascites is the abnormal accumulation of fluid in the space between the abdominal organs and the abdominal
wall.
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Specialized Medical Housing: Compliance Ratings and Results
Summary
Compliance Rating
SVSP presents opportunities for improvement in this
INADEQUATE
indicator. Based on the overall compliance score result of
57.1 percent, the OIG rated the compliance component of
Compliance Score
this indicator inadequate.
(57.1%)
Compliance Testing Results
SVSP performed in the proficient range in the following sub-indicators:
• Registered nurses demonstrated proficiency in completing an initial assessment of the
patient at the time of admission for all six sampled patients (MIT 13.001, 100%).
• Providers exhibited proficiency in ordering medications within the required time frame
upon the patient’s admission for all six sampled patients (MIT 13.003.1, 100%).
• Health care staff exhibited proficiency in performing patient safety checks according to
the institution’s local operating procedure or within the required time frame (MIT 13.102,
100%).
SVSP performed in the inadequate range in the following sub-indicators:
• Providers completed written history and physical examinations within the required time
frame for four of six sampled patients (MIT 13.002, 66.7%). For two patients, providers
were late in performing the history and physical examinations.
• Health care staff ensured all ordered medications were made available and administered
to the patient within the required time frame for only one of six sampled patients (MIT
13.003.2, 16.7%, and MIT 13.003.3, 16.7%).
• Health care staff failed to maintain an operational call system and label patient rooms
with broken call lights (MIT 13.101, zero). Specifically, When the OIG inspected the call
light system in the Correctional Treatment Center (CTC), we learned, from both custody
and nursing staff, the call system was operational for most CTC beds, but was not
functioning correctly in cell 10 or 15. Specifically, the staff reported the call light located
at the door above cell 10 was always on, but the system did not provide an audible and
visible signal communication to nursing staff at the nursing station for either cell 10 or
15 to indicate the patient is calling for help, as required by California Code of
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 84
Regulations, title 22, section 79839.80 For this reason, the staff explained they were
conducting 15-minute rounding, per protocol for a non-functioning call light system, as
they had no other method to determine whether these patients were requesting
assistance. The staff provided copies of the logs showing the rounding for Cells 10 and 15
as evidence of complying with rounding protocols due to the non-functioning call system
for those two cells. The staff also informed our inspectors they had submitted work
orders to repair the non-working system for cells 10 and 15. However, neither cell 10 nor
15 was labeled to indicate the call system was not working for those cells, as deemed
necessary by stakeholders to follow internal equipment failure and reporting policies.
80 The OIG further noted the California Department of Public Health (CDPH) flex waiver for SVSP’s CTC dated February
7, 2024, does not include waiver of the Title 22 requirement to maintain the operational call light system, and the CDPH
flex waiver for SVSP’s call light system dated November 28, 2023, is limited to the four areas of the Psychiatric Inpatient
Program, and does not include the CTC.
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Cycle 8, Salinas Valley State Prison | 85
Analysis of Performance Across Inspection Cycles
Table 25. Specialized Medical Housing, Compliance Scores Across Cycles
Inadequate
70.0%
67.9%
Adequate
57.1%
Proficient
Cycle 6 Cycle 7 Cycle 8
Source: OIG SVSP Cycle 6 and Cycle 7 Medical Inspection Reports available here: www.oig.ca.gov.
In Cycle 8, SVSP continued to perform below established standards. The institution did not meet
the 75.0 percent compliance threshold for this indicator, reaching only 57.1 percent in Cycle 8.
More importantly, this score reflects continued regression from 70.0 percent in Cycle 6 and 67.9
percent in Cycle 7, highlighting significant need for improvement in this indicator.
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Table 26. Specialized Medical Housing Compliance Test Scores
Scored Answer
Compliance Questions Yes No N/A Yes %
For OHU, CTC, and SNF: Did the registered nurse complete an initial
6 0 0 100%
assessment of the patient at the time of admission? (13.001)
Was a written history & physical examination completed within the required
4 2 0 66.7%
time frame? (13.002)
Upon the patient’s admission to specialized medical housing: Did the
6 0 0 100%
provider order the medications within required time frames? (13.003.1)
Upon the patient’s admission to specialized medical housing: Were all
ordered medications made available within required time frames? 1 5 0 16.7%
(13.003.2)
Upon the patient’s admission to specialized medical housing: Were all
ordered medications administer or issued to the patient within required 1 5 0 16.7%
time frames? (13.003.3)
For specialized health care housing: Do specialized health care housing
0 1 0 0
maintain an operational call system? (13.101)
For specialized health care housing): Do health care staff perform patient
safety checks according to institution’s local operating procedure or within 1 0 0 100%
the required time frames? (13.102)
Overall percentage (MIT 13): 57.1%
Source: The Office of the Inspector General medical inspection results available here: www.oig.ca.gov.
Compliance Recommendations
• Medical leadership should identify any factors preventing specialized medical housing
providers from timely documenting all pertinent history and physical examination
findings and should implement and monitor remedial measures as appropriate.
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Specialty Services
In this indicator, OIG inspectors evaluated the quality of the institution’s care related to specialty
services. The OIG clinicians focused on the institution’s performance in providing needed
specialty care. Our clinicians also examined specialty appointment scheduling, providers’
specialty referrals, and medical staff’s retrieval, review, and implementation of any specialty
recommendations.
Specialty Services: Case Review Ratings and Results Summary
In this cycle, case review found SVSP performed satisfactorily in
delivering specialty services for its patients. Most specialty
service appointments occurred timely. The providers
Case Review Rating
appropriately ordered specialty services and usually addressed
the specialists’ recommendations. Nurses generally assessed ADEQUATE
patients appropriately after return from off-site specialty service
appointments. However, staff performed poorly in scanning
specialty service reports, and providers occasionally missed or
untimely endorsed the reports. After reviewing and considering
all factors, the OIG rated the case review component of this indicator adequate.
Case Review Results
Table 27. Case Review Specialty Services Results
Specialty-Services- Significant
Related Events* Deficiencies† Deficiencies‡
67 21 2
* The OIG reviewed 67 events, which include 56 specialty consultations and procedures, six provider encounters, and
five nursing encounters.
† Deficiencies occurred in cases 13–14, 17–18, 20, 25, 32–33, and 49.
‡ Significant deficiencies occurred in cases 13 and 33.
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Performed Well
OIG clinicians found SVSP performed well in the following area:
• Provider performance81
Performed Satisfactorily, with Opportunities for Improvement:
OIG clinicians found SVSP performed satisfactorily with opportunities for improvement in the
following areas:
• Access to Specialty Services
OIG clinicians found most specialty appointments occurred within the requested time
frames. We reviewed 56 specialty appointments and identified two late appointments,
one of which was significant as follows:82
o In case 33, the provider ordered paracentesis to occur in two weeks; however, the
procedure occurred in three weeks, which was one week late.83
• Nursing Performance
Nurses generally performed appropriate assessments, interventions, and documentation
for patients returning from off-site specialty service appointments.84 TTA and
telemedicine nurses generally documented accurately and ordered provider follow-up
appointments within the recommended time frames. However, OIG clinicians identified
three minor deficiencies.85 The following are two examples:
o In case 33, the nurses did not obtain the patient’s weight upon returning from
paracentesis. On a separate event, the nurses documented symptoms of swelling
but did not document the location of swelling.
81 A minor deficiency occurred in case 25.
82 Two late appointments occurred in case 33.
83 Paracentesis is a medical procedure using a needle to remove excess fluid in the abdomen.
84 Nursing staff assessed patients upon return from an off-site specialty appointment in cases 1, 18, 20, and 33.
85 Three minor deficiencies occurred in case 33.
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Cycle 8, Salinas Valley State Prison | 89
Performed Poorly, Improvement Needed
OIG clinicians found SVSP performed poorly with improvement needed in the following area:
• Health Information Management
Staff performed poorly in scanning specialty service reports, as OIG clinicians identified
a pattern of 11 deficiencies related to scanning specialty service reports late.86 The
following are examples:
o In case 17, SVSP staff scanned an endocrinology specialty report nine days late.
o In case 32, SVSP staff scanned a neurology specialty report 13 days late.
In addition, although SVSP providers performed satisfactorily in endorsing specialty
service reports, OIG clinicians identified four deficiencies related to late or missing
endorsement specialty service reports, one of which was significant, as follows:87
o In case 13, SVSP staff scanned a nephrology specialty report into the EHRS;
however, the provider endorsed the report 25 days late.
Clinician On-Site Inspection
OIG clinicians met with medical and
nursing leadership, providers,
supervising registered nurses (SRN),
specialty nurses (off site, on site, and
telemedicine), and the utilization
management (UM) nurse to discuss
specialty services at SVSP. The off-site
specialty nurse discussed the process of
tracking patients who received off-site
specialty and hospital care. TTA RNs
managed patients returning from the
off-site specialty services, scanned Photo 25.Physical therapy room.
Photographed 2-19-26.
specialty reports and hospital records,
and communicated to providers via
general messaging. The nursing staff reported challenges with appointment availability of local
off-site surgical specialty services for procedures. SVSP offered on-site specialty services,
including optometry, hearing aids specialist, orthotics, gastroenterology
86 Late scanning occurred in cases 14, 17, 32, and 33.
87 Late or missing endorsements occurred in cases 13, 20, 33, and 49.
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Cycle 8, Salinas Valley State Prison | 90
(esophagogastroduodenoscopy and colonoscopy), Holter monitor, sleep study, and physical
therapy (PT).88 The SRN explained the on-site PT will be phased out to virtual PT in SVSP.
Case Review Recommendations
• Medical leadership should develop strategies to ensure providers endorse specialty
reports timely. Leadership should implement and monitor remedial measures as
appropriate.
88 An esophagogastroduodenoscopy is a procedure using a camera to examine the esophagus and the stomach. A Holter
monitor is a portable device worn over a specified time period and used to detect abnormal heart rhythms.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 91
Specialty Services: Compliance Ratings and Results Summary
Compliance Rating
ADEQUATE SVSP exhibited sufficient performance in this indicator. Based
on the overall compliance score result of 75.7 percent, the OIG
rated the compliance component of this indicator adequate.
Compliance Score
(75.7%)
Compliance Testing Results
SVSP performed in the proficient range in the following sub-indicators:
• The institution demonstrated proficiency in ensuring patients received high-priority
specialty services within 14 calendar days for 13 of 15 patients (MIT 14.001, 86.7%). For
two patients, the services were provided one and 15 days late.
• The institution achieved proficiency in ensuring providers reviewed the high-priority
specialty service consultant report within the required time frame for 13 of 14 sampled
patients (MIT 14.002.2, 92.9%). For one patient, the provider reviewed the report two days
late.
• The institution exhibited proficiency in providing subsequent follow-up appointments
after a high-priority specialty service for eight of nine sampled patients (MIT 14.003,
88.9%). For one patient, the follow-up appointment occurred five days late from the
provider’s order.
• The institution achieved proficiency in ensuring providers reviewed the medium-priority
specialty service consultant report within the required time frame for 12 of 13 sampled
patients (MIT 14.005.2, 92.3%). For one patient, the provider reviewed the report two days
late.
• The institution demonstrated proficiency in timely denying the Request for Services
(RFS) as required by CCHCS policy for all 20 patients (MIT 14.011, 100%).
SVSP performed in the adequate range in the following sub-indicators:
• The institution achieved sufficient performance in ensuring patients received medium-
priority specialty services within 15 to 45 calendar days for 12 of 15 patients (MIT 14.004,
80.0%). For three patients, the services were provided between two and 27 days late.
• The institution achieved sufficient performance in ensuring providers reviewed the
routine-priority specialty service consultant report within the required time frame for 11
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Cycle 8, Salinas Valley State Prison | 92
of 14 sampled patients (MIT 14.008.2, 78.6%). For three patients, the provider reviewed
the report between two and 25 days late.
• We found opportunities for improvement in providing subsequent follow-up
appointments after a routine-priority specialty service for six of eight sampled patients
(MIT 14.009, 75.0%). For one patient, the follow-up appointment occurred four days late
from the provider’s order. For the remaining patient, the record contained no evidence
that a refusal form was completed.
SVSP performed in the inadequate range in the following sub-indicators:
• The institution received high-priority specialty service consultant reports within the
required time frame for 10 of 14 sampled patients (MIT 14.002.1, 71.4%). For four patients,
the reports were received between one and 17 days late.
• The institution received medium-priority specialty service consultant reports within the
required time frame for seven of 11 sampled patients (MIT 14.005.1, 63.6%). For four
patients, the reports were received between one and six days late.
• The institution ensured patients timely received their routine-priority specialty services
within 90 calendar days for 10 of 15 patients (MIT 14.007, 66.7%). For four patients, the
services were provided between 17 and 75 days late. For the remaining patient, the record
contained no evidence the specialty appointment ever occurred while the patient was
housed in SVSP.
• The institution received routine-priority specialty service consultant reports within the
required time frame for eight of 13 sampled patients (MIT 14.008.1, 61.5%). For five
patients, the reports were received between one and seven days late.
• The institution ensured patients timely received their pre-approved specialty service
appointments for patients endorsed from another institution in only 13 of 20 sampled
patients (MIT 14.010, 65.0%). For six patients, the services were provided between four
and 41 days late. For the remaining patient, the record contained no evidence the
specialty service appointment occurred during our review period.
• Providers informed 13 of 19 sampled patients of the denied RFS within the required time
frame (MIT 14.012, 68.4%). For five patients, the record contained no evidence the
provider discussed the denied specialty service request with the patient. For the
remaining patient, the provider informed the patient of the denied service 29 days late.
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Analysis of Performance Across Inspection Cycles
Figure 9. Specialty Services, Compliance Scores Across Cycles
75.7% Inadequate
73.2%
68.2%
Adequate
Proficient
Cycle 6 Cycle 7 Cycle 8
Source: OIG SVSP Cycle 6 and Cycle 7 Medical Inspection Reports available here: www.oig.ca.gov.
In Cycle 8, SVSP attained the established standards for providing Specialty Services. The
institution met the 75.0 percent compliance threshold for this indicator, reaching 75.7 percent in
Cycle 8. This rating reflects steady progress from 68.2 percent in Cycle 6 and 73.2 percent in
Cycle 7, which demonstrates a successful commitment to improvement.
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Table 28. Specialty Services Compliance Test Scores
Scored Answer
Compliance Questions Yes No N/A Yes %
Did the patient receive the high-priority specialty service within 14 calendar 13 2 0 86.7%
days of the primary care provider order or the Physician Request for Service?
(14.001)
Did the institution receive the high-priority specialty service consultant 10 4 1 71.4%
report within the required time frame? (14.002.1)
Did the institution review the high-priority specialty service consultant report 13 1 1 92.9%
within the required time frame? (14.002.2)
Did the patient receive the subsequent follow-up to the high-priority 8 1 6 88.9%
specialty service appointment as ordered by the primary care provider or
did the provider document their disagreement with the specialist’s
recommendation(s)? (14.003)
Did the patient receive the medium-priority specialty service within 15–45 12 3 0 80.0%
calendar days of the primary care provider order or Physician Request for
Service? (14.004)
Did the institution receive the medium-priority specialty service consultant 7 4 4 63.6%
report within the required time frame? (14.005.1)
Did the primary care provider review the medium-priority specialty service 12 1 2 92.3%
consultant report within the required time frame? (14.005.2)
Did the patient receive the subsequent follow-up to the medium- priority 4 5 6 44.4%
specialty service appointment as ordered by the primary care provider or
did the provider document their disagreement with the specialist’s
recommendation(s)? (14.006)
Did the patient receive the routine-priority specialty service within 90 10 5 0 66.7%
calendar days of the primary care provider order or Physician Request for
Service? (14.007)
Did the institution receive the routine-priority specialty service consultant 8 5 2 61.5%
report within the required time frame? (14.008.1)
Did the primary care provider review the routine-priority specialty service 11 3 1 78.6%
consultant report within the required time frame? (14.008.2)
Did the patient receive the subsequent follow-up to the routine- priority 6 2 7 75.0%
specialty service appointment as ordered by the primary care provider or
did the provider document their disagreement with the specialist’s
recommendation(s)? (14.009)
For endorsed patients received from another CDCR institution: If the patient 13 7 0 65.0%
was approved for a specialty services appointment at the sending institution,
was the appointment scheduled at the receiving institution within the
required time frames? (14.010)
Did the institution deny the primary care provider’s request for specialty 20 0 0 100%
services within required time frames? (14.011)
Following the denial of a request for specialty services, was the patient 13 6 1 68.4%
informed of the denial within the required time frame? (14.012)
Overall percentage (MIT 14): 75.7%
Source: The Office of the Inspector General medical inspection results available here: www.oig.ca.gov.
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Compliance Recommendations
• The department should develop measures to ensure institutions timely receive specialty
reports. Leadership should implement and monitor remedial measures as appropriate.
• Health care leadership should develop strategies to ensure patients timely receive pre-
approved specialty services and subsequent follow-up specialty appointments. Leadership
should implement and monitor remedial measures as appropriate.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison | 96
Administrative Operations
In this indicator, OIG compliance inspectors evaluated health care administrative processes. Our
inspectors examined the timeliness of the medical grievance process and checked whether the
institution followed reporting requirements for adverse or sentinel events and patient deaths.
Inspectors checked whether the Emergency Medical Response Review Committee (EMRRC) met
and reviewed incident packages. We investigated and determined whether the institution
conducted required emergency response drills. Inspectors also assessed whether the Quality
Management Committee (QMC) met regularly and addressed program performance adequately.
In addition, our inspectors determined whether the institution provided training and job
performance reviews for its employees. We checked whether staff possessed current, valid
professional licenses, certifications, and credentials. The OIG rated this indicator solely based on
the compliance score.
In previous cycles, the OIG did not include the score or rating for this indicator in the
institution’s overall compliance assessment. However, beginning with Cycle 8, the OIG
determined adherence to administrative operations should be considered a primary factor
because these requirements ensure health care staff are sufficiently certified and trained to
provide quality medical care to patients. Therefore, this indicator’s individual score is included in
the institution’s overall compliance rating.
Administrative Operations: Compliance Ratings and Results
Summary
Compliance Rating
PROFICIENT SVSP performed outstandingly in this indicator. Based on the
overall compliance score result of 92.3 percent, the OIG rated the
Compliance Score compliance component of this indicator proficient.
(92.3%)
Compliance Testing Results
SVSP performed in the proficient range in the following sub-indicators:
• The institution’s Quality Management Committee (QMC) consistently met monthly
during our review period (MIT 15.002, 100%).
• The institution’s Local Governing Body (LGB) met quarterly and discussed local
operation procedures and any applicable policies during our review period (MIT 15.003,
100%).
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• The institution responded to the medical grievances and addressed all 10 patient appeals
during our review period (MIT 15.101, 100%).
• Supervising registered nurses ensured the clinical competency of all nurses administering
medications were timely completed during our review period (MIT 15.103, 100%).
• All 12 providers maintained valid state medical licenses (MIT 15.105, 100%).
• Nurses and the pharmacist-in-charge (PIC) maintained valid professional licenses and
certifications. In addition, the institution’s pharmacy had current pharmacy licenses
(MIT 15.106, 100%).
• The pharmacy and providers maintained valid DEA registration. In addition, the
pharmacy maintained valid Automated Drug Delivery System (ADDS) licenses (MIT
15.107, 100%).
• The institution ensured all newly hired nurses received the required onboarding and
clinical competency timely (MIT 15.108, 100%).
SVSP performed in the adequate range in the following sub-indicators:
• The institution reviewed and completed the initial patient death reports timely for eight
of 10 sampled patients (MIT 15.102, 80.0%). For two patients, the reports were not
completed within the required time frames.
• The medical leadership completed three of four clinicians’ performance appraisals timely
(MIT 15.104, 75.0%). For one clinician, the performance evaluation was not timely
completed.
SVSP performed in the inadequate range in the following sub-indicators:
• We obtained CCHCS Mortality Case Review reporting data. The institution’s CEO and
its designee(s) completed the multidisciplinary review of the significant events leading to
six of 10 sampled patients during our review period (MIT 15.998 [scored component],
60.0%). Four reviews contained deficiencies, including incomplete review dates and
documentation dates prior to the patient’s date of death.
The following test(s) are not scored but are reported for informational purposes:
• At SVSP, the OIG did not have any applicable adverse sentinel events requiring root
cause analysis during our inspection period (MIT 15.001, N/A).
• For the other portion of the mortality review testing, we found no evidence in the
submitted documentation the preliminary mortality reports were completed for all 10
patients. These reports were overdue at the time of the OIG’s inspection (MIT 15.998
[non-scored component], N/A).
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Analysis of Performance Across Inspection Cycles
Figure 10. Administrative Operations, Compliance Scores Across Cycles
92.3%
Inadequate
82.6%
Adequate
68.8%
Proficient
Cycle 6 Cycle 7 Cycle 8
Source: OIG SVSP Cycle 6 and Cycle 7 Medical Inspection Reports available here: www.oig.ca.gov.
In Cycle 8, SVSP performed excellently, surpassing established standards, and improved from
inadequate in Cycle 7 to proficient in Cycle 8. The institution significantly exceeded the 75.0
percent compliance threshold for this indicator, reaching 92.3 percent in Cycle 8. This reflects
significant progress from 82.6 percent in Cycle 6 and 68.8 percent in Cycle 7, demonstrating an
outstanding commitment to improvement.
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Table 29. Administrative Operations Compliance Test Scores
Scored Answer
Compliance Questions Yes No N/A Yes %
For informational purposes only: For health care incidents requiring root
This test is not scored. Please refer to
cause analysis (RCA): Did the institution meet RCA reporting requirements?
the discussion in this indicator.
(15.001)
Did the institution’s Quality Management Committee (QMC) meet monthly?
6 0 0 100%
(15.002)
For institutions with licensed care facilities: Did the Local Governing Body
(LGB) or its equivalent meet quarterly and discuss local operating 4 0 0 100%
procedures and any applicable policies? (15.003)
Did the responses to medical grievances address all of the patients’
10 0 0 100%
appealed issues? (15.101)
Did the medical staff review and submit initial patient death reports timely?
8 2 0 80.0%
(15.102)
Did nurse managers ensure the clinical competency of nurses who
10 0 0 100%
administer medications? (15.103)
Did physician managers complete provider clinical performance appraisals
3 1 6 75.0%
timely? (15.104)
Did the providers maintain valid state medical licenses? (15.105) 12 0 0 100%
Did the nurses and the pharmacist-in-charge (PIC) maintain valid
professional licenses and certifications, and did the pharmacy maintain a 6 0 1 100%
valid correctional pharmacy license? (15.106)
Did the pharmacy and the providers maintain valid Drug Enforcement
Agency (DEA) registration certificates and did the pharmacy maintain valid 1 0 1 100%
Automated Drug Delivery System (ADDS) licenses? (15.107)
Did nurse managers ensure their newly hired nurses received the required
13 0 0 100%
onboarding and clinical competency training? (15.108)
Did the institution’s CEO or designee(s) complete a multidisciplinary review
of the significant events leading to the patient’s death timely? For
6 4 0 60.0%
informational purposes only Did the Headquarters Mortality Case Review
process mortality review reports timely (15.998)
This test is not scored. Please refer to
What was the institution’s health care staffing at the time of the OIG medical
Table 4 for CCHCS- provided
inspection? (15.999)
staffing information.
Overall percentage (MIT 15): 92.3%
Source: The Office of the Inspector General medical inspection results available here: www.oig.ca.gov.
Compliance Recommendations
The OIG offers no compliance recommendations for this indicator.
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Cycle 8, Salinas Valley State Prison |1 00
Appendix A: Methodology
89
In designing the medical inspection program, the OIG met with stakeholders to review California
Correctional Health Care Services’ (CCHCS) policies and procedures, relevant court orders, and
guidance developed by the American Correctional Association. We also reviewed professional
literature on correctional medical care; reviewed standardized performance measures used by the
health care industry; consulted with clinical experts; and met with stakeholders from the court,
the receiver’s office, the California Department of Corrections and Rehabilitation, the Office of
the Attorney General, and the Prison Law Office to discuss the nature and scope of our
inspection program. With input from these stakeholders, the OIG developed a medical inspection
program that evaluates the delivery of medical care by combining clinical case reviews of patient
files, objective tests of compliance with policies and procedures, and an analysis of outcomes for
certain population-based metrics.
We rate each of the quality indicators applicable to the institution under inspection based on case
reviews conducted by our clinicians or compliance tests conducted by our registered nurses.
Figure 8 below depicts the intersection of case review and compliance.
Figure 11. Inspection Indicator Review Distribution for SVSP
Access to Care
Diagnostic Services
Health Care
W Environment C
E Emergency Services O
I Nursing M
V Performance
Health Information Management P
E Preventive
L
R Services
Transfers I
A
E
Provider N
S Medication Management
Performance
C
A
C Administrative E
Specialized Medical Housing
Operations
Specialty Services
89 OIG Methodology: https://www.oig.ca.gov/dataExplorer/MIU%20Case%20Review%20Methodology.pdf
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Case Reviews
The OIG added case reviews to the Cycle 4 medical inspections at the recommendation of its
stakeholders, which continues in the Cycle 7 medical inspections. Below, Table A–1 provides
important definitions that describe this process.
Table 30. Case Review Definitions
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison |1 02
The OIG eliminates case review selection bias by sampling using a rigid methodology. No case
reviewer selects the samples he or she reviews. Because the case reviewers are excluded from
sample selection, there is no possibility of selection bias. Instead, nonclinical analysts use a
standardized sampling methodology to select most of the case review samples. A randomizer is
used when applicable.
For most basic institutions, the OIG samples 20 comprehensive physician review cases. For
institutions with larger high-risk populations, 25 cases are sampled. For the California Health
Care Facility, 30 cases are sampled.
Case Review Sampling Methodology
We obtain a substantial amount of health care data from the inspected institution and from
CCHCS. Our analysts then apply filters to identify clinically complex patients with the highest
need for medical services. These filters include patients classified by CCHCS with high medical
risk, patients requiring hospitalization or emergency medical services, patients arriving from a
county jail, patients transferring to and from other departmental institutions, patients with
uncontrolled diabetes or uncontrolled anticoagulation levels, patients requiring specialty services
or who died or experienced a sentinel event (unexpected occurrences resulting in high risk of, or
actual, death or serious injury), patients requiring specialized medical housing placement,
patients requesting medical care through the sick call process, and patients requiring prenatal or
postpartum care.
After applying filters, analysts follow a predetermined protocol and select samples for clinicians
to review. Our physician and nurse reviewers test the samples by performing comprehensive or
focused case reviews.
Case Review Testing Methodology
An OIG physician, a nurse consultant, or both review each case. As the clinicians review medical
records, they record pertinent interactions between the patient and the health care system. We
refer to these interactions as case review events. Our clinicians also record medical errors, which
we refer to as case review deficiencies.
Deficiencies can be minor or significant, depending on the severity of the deficiency. If a
deficiency caused serious patient harm, we classify the error as an adverse event. On the next
page, Figure A–2 depicts the possibilities that can lead to these different events.
After the clinician inspectors review all the cases, they analyze the deficiencies, then summarize
their findings in one or more of the health care indicators in this report.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison |1 03
Figure 12. Case Review Testing
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison |1 04
Indicator Ratings and the Overall Medical Quality Rating
The OIG medical inspection unit individually examines all the case review and compliance
inspection findings under each specific methodology. We analyze the case review and compliance
testing results for each indicator and determine separate overall indicator ratings. After
considering all the findings of each of the relevant indicators, our medical inspectors individually
determine the institution’s overall case review and compliance ratings.
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison |1 05
Appendix B: Case Review Data
Table 31. SVSP Case Review Sample Sets
Sample Set Total
Anticoagulation 3
CTC/OHU 3
Death Review/Sentinel Events 4
Diabetes 3
Emergency Services – CPR 5
Emergency Services – Non-CPR 2
High Risk 3
Hospitalization 3
Intra-System Transfers In 3
Intra-System Transfers Out 3
RN Sick Call 14
Specialty Services 2
48
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison |1 06
Table 32. SVSP Case Review Chronic Care Diagnoses
Sample Set Total
Anemia 4
Anticoagulation 6
Arthritis/Degenerative Joint Disease 2
Asthma 7
Cancer 4
Cardiovascular Disease 2
Chronic Kidney Disease 4
Chronic Pain 15
Cirrhosis/End-State Liver Disease 3
Deep Venous Thrombosis/Pulmonary Embolism 2
Diabetes 9
Gastroesophageal Reflux Disease (GERD) 9
Gastrointestinal Bleed 1
Hepatitis C 21
Hyperlipidemia 17
Hypertension 23
Mental Health 33
Migraine Headaches 3
Rheumatological Disease 1
Seizure Disorder 6
Sleep Apnea 4
Substance Abuse 31
Thyroid Disease 4
211
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison |1 07
Table 33. SVSP Case Review Events by Program
Diagnosis Total
Diagnostic Services 198
Emergency Care 217
Hospitalization 57
Intra-System Transfers In 6
Intra-System Transfers Out 9
Outpatient Care 461
Specialized Medical Housing 45
Specialty Services 95
1088
Table 34. SVSP Case Review Sample Summary
Sample Set Total
MD Reviews Detailed 20
MD Reviews Focused 1
RN Reviews Detailed 14
RN Reviews Focused 25
Total Reviews 60
Total Unique Cases 48
Overlapping Reviews (MD & RN) 12
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison |1 08
Appendix C: Compliance Sampling Methodology
Salinas Valley State Prison
Quality Sample Category No. of Data Source Filters
Indicator Samples
Access to Care
MIT 1.001 Chronic Care 25 Master Registry • Chronic care conditions (at
Patients least one condition per
patient — any risk level)
• Randomize
MIT 1.002 Nursing Referrals 25 OIG Q: 6.001 • See Transfers
MITs 1.003 – Nursing Sick Call 30 Clinic • Clinic (each clinic tested)
006 (6 per clinic) Appointment List • Appointment date (1 –7
months)
• Randomize
MIT 1.007 Returns From 25 OIG Q: 4.005 • See Health Information
Community Management (Medical
Hospital Records) (returns from
community hospital)
MIT 1.008 Specialty 45 OIG Q: 14.001, • See Specialty Services
Services 14.004 & 14.007
Follow-Up
MIT 1.101 Availability of 6 OIG on-site • Randomly select one
Health Care review housing unit from each
Services Request yard
Forms
Diagnostic Services
MITs 2.001 – Radiology 10 Radiology Logs • Appointment date
003 (30 days – 7 months)
• Randomize
MITs 2.004 – Laboratory 10 Quest • Appt. date (30 days –7
006 months)
• Order name (CBC, BMP, or
CMPs only)
• Randomize
• Abnormal
MITs 2.007 – Laboratory STAT 0 Quest • Appt. date (30 days – 7
009 months)
• Order name (CBC, BMP, or
CMPs only)
• Randomize
• Abnormal
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison |1 09
Quality Sample Category No. of Data Source Filters
Indicator Samples
MITs 2.010 - Pathology 10 InterQual • Appt. date (30 days – 7
012 months)
• Service (pathology-related)
• Randomize
Emergency Services
MIT 3.001 EMRRC 12 EMRRC meeting • Monthly meeting minutes
minutes (6 months)
MITs 3.101-103 Clinical Areas 11 OIG inspector • Identify and inspect all
on-site clinical areas
on-site review
MIT 3.104 Medical 3 On-site summary • Most recent full quarter
Emergency reports & • Each watch
Response documentatio
Drills n for ER drills
MIT 3.105 Medical All On-site • All staff
Emergency certification • Providers (ACLS)
Response tracking logs • Nursing (BLS/CPR)
Certifications • Custody (CPR/BLS)
Health Information Management (Medical Records)
MIT 4.001 Health Care 30 OIG Qs: 1.004 • Nondictated documents
Services • First 20 IPs for MIT 1.004
Request
Forms
MIT 4.002 Specialty 45 OIG Qs: 14.002, • Specialty documents
Documents 14.005 & • First 10 IPs for each
14.008 question
MIT 4.003 Hospital 25 OIG Q: 4.005 • Community hospital
Discharge discharge documents
Documents • First 20 IPs selected
MIT 4.004 Scanning 25 Documents for • Arrival date (12 months)
Accuracy any tested • Any misfiled or mislabeled
incarcerated document identified
person during OIG compliance
review
• Randomize
MIT 4.005 Returns From 25 CADDIS off-site • Date (1–7 months)
Community admissions • Most recent 6 months
Hospital provided (within date
range)
• Rx count
• Discharge date
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison |1 10
Quality Sample Category No. of Data Source Filters
Indicator Samples
• Randomize
Health Care Environment
MITs 5.101- Clinical Areas 11 OIG inspector • Identify and inspect all on-
105 on-site review site clinical area
MITs 5.107-
111
Transfers
MITs 6.001 – Intrasystem 25 SOMS • Arrival date (1 – 7 months)
003 Transfers • Arrived from (another
departmental facility)
• Rx count
• Randomize
MIT 6.101 Transfers Out 0 OIG inspector • R&R IP transfers with
on-site review medication
Pharmacy and Medication Management
MIT 7.001 Chronic Care 25 OIG Q: 1.001 • See Access to Care
Medication • At least one condition per
patient — any risk level
• Randomize
MIT 7.002 New Medication 25 Master Registry • Rx count
Orders • Randomize
• Ensure no duplication of
IPs tested in MIT 7.001
MIT 7.003 Returns From 25 OIG Q: 4.005 • See Health Information
Community Management (Medical
Hospital Records) (returns from
community hospital)
MIT 7.004 RC Arrivals — N/A at OIG Q: 12.001 • See Reception Center
Medication this
Orders institution
MIT 7.005 Intrafacility 25 MAPIP transfer • Date of transfer (1 – 7
Moves data months)
• To location/from location
(yard to yard and to/from
ASU)
• Remove any to/from
MHCB
• NA/DOT meds (and risk
level)
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison |1 11
Quality Sample Category No. of Data Source Filters
Indicator Samples
• Randomize
MIT 7.006 En Route 10 SOMS • Date of transfer (1– 7
months)
• Sending institution
(another departmental
facility)
• Randomize
• NA/DOT meds
MITs 7.101-103 Medication Varies OIG inspector • Identify and inspect clinical
Storage Areas by test on-site review & med line areas that store
medications
MITs 7.104 -107 Medication Varies OIG inspector • Identify and inspect on-site
Preparation and by test on-site review clinical areas that prepare
Administration and administer
Areas medications
MITs 7.108 -111 Pharmacy 2 OIG inspector • Identify & inspect all on-
on-site review site pharmacies
MIT 7.112 Medication Error 25 Medication error • All medication error
Reporting reports reports
• Select total of 25
medication error reports
(recent 12 months)
MIT 7.999 Restricted Unit 10 On-site active • KOP rescue inhalers &
KOP Medications medication nitroglycerin medications
listing for IPs housed in restricted
units
Prenatal and Postpartum Care
MITs 8.001- Recent Deliveries N/A at OB Roster • Delivery date (2 – 12
007 this months)
institution • Most recent deliveries
(within date range)
Pregnant Arrivals N/A at OB Roster • Arrival date (2 – 12 months)
this • Earliest arrivals (within date
institution range)
Preventive Services
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison |1 12
Quality Sample Category No. of Data Source Filters
Indicator Samples
MITs 9.001-002 TB Medications 6 Maxor • Dispense date (past 9
months)
• Time period on TB meds
(3 months or 12 weeks)
• Randomize
MIT 9.003 TB Evaluation, 25 SOMS • Arrival date (at least 1 year
Annual Screening prior to inspection)
• Birth month
Randomize
MIT 9.004 Influenza 25 SOMS • Arrival date (at least 1 year
Vaccinations prior to inspection)
• Randomize
• Filter out IPs tested in
MIT 9.008
MIT 9.005 Colorectal 25 SOMS • Arrival date (at least 1 year
Cancer Screening prior to inspection)
• Date of birth (age 45 – 75)
• Randomize
MIT 9.006 Mammogram N/A at SOMS • Arrival date (at least 2 yrs.
this prior to inspection)
institution • Date of birth (age 40 – 74)
• Randomize
MIT 9.007 Pap Smear N/A at SOMS • Arrival date (at least three
this yrs. prior to inspection)
institution • Date of birth (age 21 – 65)
• Randomize
MIT 9.008 Chronic Care 25 OIG Q: 1.001 • Chronic care conditions (at
Vaccinations least 1 condition per IP —
any risk level)
• Randomize
• Condition must require
vaccination(s)
MIT 9.009 Valley Fever N/A at Cocci transfer • Reports from past 2 – 8
this status report months
institution • Institution
• Ineligibility date (60 bus
days prior to inspection
date)
• All
Reception Center
MITs 12.001- RC N/A at SOMS • Arrival date (1 – 7 months)
this
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison |1 13
Quality Sample Category No. of Data Source Filters
Indicator Samples
007 institution • Arrived from (county jail,
return from parole, etc.)
• Randomize
Specialized Medical Housing
MITs 13.001- Specialized Health 6 CADDIS • Admit date (1 – 7 months)
003 Care Housing Unit • Type of stay (no MH beds)
• Length of stay (minimum
of 5 days)
• Rx count
• Randomize
MITs 13.101- Call Buttons All OIG inspector • Specialized Health Care
102 on-site review Housing
Review by location
Specialty Services
MITs 14.001- High-Priority 15 Specialty Services • Approval date (3 – 9
003 Appointments months)
Initial and Follow-
• Remove consult to
Up RFS
audiology, chemotherapy,
dietary, Hep C, HIV,
orthotics, gynecology,
consult to public
health/Specialty RN,
dialysis, ECG 12-Lead
(EKG), mammogram,
occupational therapy,
ophthalmology,
optometry, oral surgery,
physical therapy,
physiatry, podiatry,
radiology, follow-up
wound care / addiction
medication, narcotic
treatment program, and
transgender services
• Randomize
MITs 14.004- Medium-Priority 15 Specialty Services • Approval date (3 – 9 months)
006 Appointments • Remove consult to audiology,
Initial and Follow-
chemotherapy, dietary, Hep C,
Up RFS
HIV, orthotics, gynecology,
consult to public
health/Specialty RN, dialysis,
ECG 12-Lead (EKG),
mammogram, occupational
therapy, ophthalmology,
optometry, oral surgery,
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison |1 14
Quality Sample Category No. of Data Source Filters
Indicator Samples
physical therapy, physiatry,
podiatry, radiology, follow-up
wound care/addiction
medication, narcotic treatment
program, and transgender
services
• Randomize
MITs 14.007- Routine-Priority 15 Specialty Services • Approval date (3 – 9
009 Appointments months)
Initial and Follow-
• Remove consult to
Up
audiology, chemotherapy,
RFS dietary, Hep C, HIV,
orthotics, gynecology,
consult to public
health/Specialty RN,
dialysis, ECG 12-Lead
(EKG), mammogram,
occupational therapy,
ophthalmology,
optometry, oral surgery,
physical therapy,
physiatry, podiatry,
radiology, follow-up
wound care/addiction
medication, narcotic
treatment program, and
transgender services
• Randomize
MIT 14.010 Specialty Services 20 Specialty Services • Arrived from (other
Arrivals Arrivals departmental institution)
• Date of transfer (3 – 9
months)
• Randomize
MITs 14.011- Denials 20 InterQual • Review date (3 – 9 months)
012 • Randomize
N/A IUMC/MAR • Meeting date (9 months)
Meeting Minutes • Denial upheld
• Randomize
Administrative Operations
MIT 15.001 Adverse/sentinel 0 Adverse/sentinel • Adverse/Sentinel events
events events report (12 months)
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison |1 15
Quality Sample Category No. of Data Source Filters
Indicator Samples
MIT 15.002 QMC Meetings 6 Quality • Meeting minutes (12
Management months)
Committee
meeting minutes
MIT 15.003 LGB 4 LGB meeting • Quarterly meeting
minutes minutes (12 months)
MIT 15.101 Institutional Level 10 On-site list of • Medical grievances
Medical grievances/closed closed
Grievances grievance files (6 months)
MIT 15.102 Death Reports 10 Institution-list of • Most recent 10 deaths
deaths in prior • Initial death reports
12 months
MIT 15.104 Provider Annual 10 On-site provider • All required performance
Evaluation Packets evaluation files evaluation documents
MIT 15.105 Provider Licenses 12 Current provider • Review all
listing (at start of
inspection)
MIT 15.106 Nursing Staff and All On-site tracking • All required licenses and
Pharmacist in system, logs, or certifications
Charge employee files
Professional
Licenses and
Certifications
MIT 15.107 Pharmacy and All On-site listing of • All DEA registrations
Providers’ Drug provider DEA
Enforcement registration #s &
Agency (DEA) pharmacy
Registrations registration
document
MIT 15.108 Nursing Staff New All Nursing staff • New employees (hired within
Employee training logs last 12 months)
Orientations
MIT 15.998 CCHCS Mortality 10 OIG summary log: • Between 35 business days &
Case Review deaths 12 months prior
• California Correctional Health
Care Services mortality
reviews
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8, Salinas Valley State Prison |1 16
California Correctional Health Care Services’
Response
June 17, 2026
Amarik Singh, Inspector General
Office of the Inspector General
10111 Old Placerville Road, Suite 110
Sacramento, CA 95827
Dear Ms. Singh:
California Correctional Health Care Services has reviewed the case review and compliance draft
indicators for the Office of the Inspector General’s Cycle 8 medical inspection of Salinas Valley
State Prison. Thank you for preparing the report.
If you have any questions or concerns, please contact me at (916) 691-3747.
Sincerely,
DeAnna Gouldy
Deputy Director
Policy and Risk Management Services
California Correctional Health Care Services
cc: Clark Kelso, Receiver
Diana Toche, D.D.S., Undersecretary, Health Care Services, CDCR
Jeff Macomber, Secretary, CDCR
Directors, CCHCS
Sarah Hartmann, Chief Counsel, CCHCS Office of Legal Affairs
Renee Kanan, M.D., Deputy Director, Medical Services, CCHCS
Barbara Barney-Knox, R.N., Deputy Director, Nursing Services, CCHCS
Annette Lambert, Deputy Director, Quality Management, CCHCS
Rainbow Brockenborough, Deputy Director, Institution Operations, CCHCS
Robin Hart, Associate Director, Risk Management Branch, CCHCS
Regional Executives, Region II, CCHCS
Chief Executive Officer, SVSP
Heather Pool, Chief Assistant Inspector General, OIG
Doreen Pagaran, R.N., Nurse Consultant Program Review, OIG
Amanda Elhardt, Report Coordinator, OIG
P.O. Box 588500
Elk Grove, CA 95758
Office of the Inspector General, State of California General Inspection Period: June 2025 – December 7, 2025 Report Issued: June 2026
Cycle 8
Medical Inspection Report
for
Salinas Valley State Prison
OFFICE of the
INSPECTOR GENERAL
Amarik K. Singh
Inspector General
Shaun Spillane
Chief Deputy Inspector General
STATE of CALIFORNIA
June 2026
OIG