OVSTA
Certification
Poll Pad Version 4.0.2
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It
SECRETARY OF STATE
CONDITIONAL APPROVAL OF
KNOWiNK, LLC Poll Pad Version 4.0.2
ELECTRONIC POLL BOOK SYSTEM
Whereas, pursuant to California Elections Code section 2550, an electronic
poll book shall not be used unless it has been certified by the Secretary of
State; and
Whereas, an electronic poll book means an electronic list of registered
voters that may be transported to the polling location; and
Whereas, KNOWiNK, LLC, submitted an application for certification of the
Poll Pad Version 4.0.2, which is comprised of Apple iPad Generation 7 (32
Gigabyte), Apple iPad Generation 7 (32 Gigabyte Cellular), Apple iPad •
Generation 8 (32 Gigabyte), Apple iPad Generation 9 (64 Gigabyte), Apple
iPad Generation 9 (64 Gigabyte Cellular), Apple iPad Generation 10 (64
Gigabyte), Apple iPad Generation 10 (64 Gigabyte Cellular), Apple iPad
Generation 11 ( 128 Gigabyte), Apple i Pad Generation 11 ( 128 Gigabyte
Cellular), Star Micronics Printer Model TSP650II, Star Micronics Printer Model
TSP700II, Brother Pocket Printer Model JET PJ-763MFi, iOS Version 18.6, Poll
Pad Application Version 4.0.2, and ePulse Version 4.0.2, submitted on or
about June 27, 2025; and
Whereas, during a series of tests conducted by the Secretary of State's
office, the electronic poll book system performed in a manner consistent
with California law; and
Whereas, the electronic poll book system was able to successfully and
accurately execute all test cases, scenarios, and scripts developed by the
Secretary of State's office.
Therefore, I, Shirley N. Weber, Ph.D., Secretary of State for the State
of California, find and determine, pursuant to Division 2 of the
Elections Code, as follows:
For the reasons set forth above, KNOWiNK, LLC's Poll Pad Version 4.0.2
electronic poll book system is hereby conditionally approved.
Use of KNOWiNK, LLC's Poll Pad Version 4.0.2 electronic poll book system is
subject to the following terms and conditions:
1. Jurisdictions are prohibited from installing any software applications or
utilities on any component of the electronic poll book system that have
not been identified by the vendor and approved by the Secretary of
State.
2. No changes or modification of the electronic poll book system shall be
made with respect to any component of the electronic poll book
system, including the Use Procedures, until the Secretary of State has
been notified in writing and has determined that the proposed change
or modification does not impair the accuracy or efficiency of the
electronic poll book system sufficient to require a re-examination and
approval.
3. The Secretary of State reserves the right, with reasonable notice to
the vendor and to the jurisdictions using the electronic poll book
system, to modify the Use Procedures used with the electronic poll
book system and to impose additional requirements with respect to
the use of the system if the Secretary of State determines that such
modifications or additions are necessary to enhance the accuracy,
reliability or security of any of the electronic poll book system. Such
modifications or additions shall be deemed to be incorporated herein
as if set forth in full.
4. The Secretary of State reserves the right to monitor activities before,
during and after the election at any precinct or registrar of voters'
office and may, at his or her discretion, test electronic poll book
equipment.
5. Prior to the sale or use of the system in California, KNOWiNK, LLC
must provide all jurisdictions its Use Procedures, entitled "KNOWiNK
Poll Pad 4.0.2 User Guide" which the Secretary of State hereby
approves. Compliance with the Use Procedures by the vendor and
jurisdictions is a condition of the approval of this electronic poll book
system. Compliance with all requirements set forth in the Use
Procedures is mandatory, whether or not a particular requirement is
identified in this approval document.
6. KNOWiNK, LLC is required to provide training to any jurisdiction using
the system on the use of the electronic poll book system.
7. Pursuant to California Code of Regulations section 20159, any person,
corporation, or public agency owning or having an interest in the sale
or acquisition of an electronic poll book or part of an electronic poll
book may submit a written request for review of any proposed change
or modification to the Secretary of State. Any change or modification
must be examined for conformance by the Secretary of State. Changes
or modifications include appropriate security and critical software
patches, or equivalent, to protect against the exploitation and
compromise of voter registration data.
8. Electronic poll book systems certified for use in California shall comply
with all applicable state requirements, including, but not limited to,
those electronic poll book system requirements as set forth in the
California Elections Code and California Code of Regulations. Further,
electronic poll book systems shall also comply with all state and
federal technology guidelines, standards, regulations and requirements
that derive authority from or are promulgated pursuant to and in
furtherance of the California Elections Code or other applicable state or
federal law when appropriate.
9. Jurisdictions utilizing an electronic poll book, in any election, shall
create and have on file an emergency preparedness plan that outlines
the processes and procedures to be followed by county officials and
poll workers in the event of a failure of one or more of the electronic
poll books. A copy of that plan shall be submitted to the Secretary of
State no later than seven (7) days prior to its use in that election.
10. KNOWiNK, LLC and/or jurisdictions shall notify the Secretary of State
immediately if the chain of custody has been compromised or a
breach, attempted breach, defect, failure or fault has been
experienced with respect to any electronic poll book or electronic poll
book system component.
11. Within thirty (30) days from the end of canvass of any election, all
equipment shall be formatted by the jurisdiction so that no voter data
is resident on the equipment unless needed for litigation or recount
purposes.
12. Prior to the disposal or sale of any electronic poll book or portion
thereof, all equipment shall be cleared with a minimum of a two-pass
wipe so that no software, firmware or voter data remains on the
equipment. At the time of disposal or sale, the equipment shall be
returned solely to a non-functioning piece of hardware and the
following documented for each:
• Whether the machine is void of all software, firmware and voter
data.
• The hardware model name.
• The hardware model number.
• The hardware serial number.
13. Electronic poll book system manufacturers or their agents shall
assume full responsibility for any representation they make that an
electronic poll book system complies with all applicable state and
federal requirements, including, but not limited to, those electronic poll
book system requirements as set forth in the California Elections Code
and California Code of Regulations. In the event such representation
is determined to be false or misleading, electronic poll book system
manufacturers or their agents shall be responsible for the cost of any
upgrade, retrofit or replacement of any electronic poll book system or
its components found to be necessary for certification or otherwise not
in compliance.
14. Pursuant to California Code of Regulations Section 20150(a)(2),
KNOWiNK, LLC and/or jurisdictions must configure the data imported
into the electronic poll book system from the jurisdiction's election
management system (EMS) to ensure the following voter registration
data is not contained in the electronic poll book system:
• California driver's license number.
• California identification number.
• Social Security Number or portion thereof.
15. KNOWiNK, LLC and/or jurisdictions using the electronic poll book
system shall configure the electronic poll book device in "Guided
Access/Single Application/KIOSK Mode" according to the vendor
provided Use Procedures prior to deploying the device. Jurisdictions
are prohibited from deploying the device in full access mode.
16. KNOWiNK, LLC and/or jurisdictions using the electronic poll book
system shall perform a complete Logic & Accuracy (L&A) testing of the
end-to-end Poll Pad system prior to deploying the devices. This is to
include but is not limited to election logic, applicable integration, all
Poll Pad devices, and all peripherals.
17. KNOWiNK, LLC and/or jurisdictions using the electronic poll book
system shall perform testing of the designated connectivity solution at
each voting location prior to deploying the devices to ensure adequate
connection and capacity is present to support the intended function of
the Poll Pad system.
18. The vendor shall establish a California County User Group and hold at
least one annual meeting where all California users and Secretary of
State staff are invited to attend and review the system.
19. Within six months from the date of this conditional approval,
KNOWiNK, LLC shall remediate all findings regarding Leftover Debug
Code, which are classified as low severity in the Secretary of State's
Consultant Source Code Report and determined not to impact the
integrity, accuracy, or efficiency of the system, and shall submit the
. corresponding programming changes to the State for testing and
review.
20. Within six months from the date of this conditional approval,
KNOWiNK, LLC shall remediate all findings regarding Lack of Header
Comments, which are identified in the Secretary of State's Consultant
Source Code Report and determined not to impact the integrity,
accuracy, or efficiency of the system, and shall submit the
corresponding programming changes to the State for testing and
review. Should KNOWiNK, LLC fail to meet this condition, the
Secretary of State reserves the right to decline review of any future
version of the Poll Pad system, whether submitted for full certification
or administrative approval, unless and until proof is provided
demonstrating that this condition has been satisfied.
IN WITNESS WHEREOF, I hereunto set my hand
and affix the Great Seal of the State of California,
this October 13, 2025.